TOWN
OF
HAMILTON,
MA
ACCOUNTS
RECEIVABLE
SPECIALIST
—
TREASURER/COLLECTOR
OFFICE
Department
Finance
Reports
to:
Treasurer/Collector
Position
Status:
Non-Exempt
Weekly
Hours:
37.5
Salary
Classification:
Grade
6
Position
Summary/Purpose:
The
purposes
of
this
position
is
to
provide
clerical
assistance,
AR/AP
and
administrative
services
to
the
Treasurer/Collector's
office,
including
daily
office
operations
of
processing
receipts
of
taxes,
water
bills
and
other
department
revenues;
reconciles
based
on
set
deadlines.
The
Accounts
Receivable
Specialist
exercises
sound
judgment
in
performing
a
variety
of
duties
and
is
responsible
for
maintaining
and
improving
upon
the
efficiency
and
effectiveness
of
all
areas
under
his/her
control.
Supervision:
Supervision
Scope:
Performs
a
variety
of
services
requiring
knowledge
of
office
procedures,
practices
and
equipment.
Specific
knowledge
of
generally
sound
business
practices,
Accounts
Receivable,
Accounts
Payable,
Town
and
departmental
functions,
as
well
as
Treasurer/Collector
office-related
protocols
and
resources.
Supervision
Received:
Works
under
the
general
direction
of
the
Treasurer/Collector,
following
professional
standards,
procedures
and
policies
once
trained
about
regulations.
Supervision
Given:
None.
Essential
Job
Functions:
(The
essential
functions
or
duties
listed
below
are
intended
only
as
illustrations
of
the
various
types
ofwork
that
may
be
peiformed
The
omission
of
specific
statements
of
duties
does
not
exclude
them
from
the
position
if
the
work
is
similar,
related
or
a
logical
assignment
to
the
position.)
•
Primarily
responsible
for
the
day-to-day
operations
of
the
Treasurer/Collector's
office
with
supervision
from
Assistant
Treasurer/Collector;
provide
assistance
to
the
public
and
Town
staff.
Explain
standard
procedures
and
refer
more
complex
issues
to
the
Assistant
Treasurer/Collector.
Answer
departmental
office
phone
calls,
emails
and
voicemails.
•
Receive
and
post
payments
made
via
online,
in
person
or
mail,
related
but
not
limited
to
all
municipal
taxes,
water
bills
and
payments.
Maintains,
enters
and
ensures
the
accuracy
of
data
entered
into
spreadsheets
accounting
for
all
taxes
and
water
payments.
Prepare
daily
bank
deposits
and
ensures
the
safe
delivery
of
deposits
to
financial
institution.
•
Thoroughly
researches
financial
systems
to
ensure
the
validity
of
any
refunds
due
to
residents
for
real
estate,
personal
property,
motor
vehicle
&
boat
excise
taxes.
•
Update
the
web
pages
of
Treasurer/Collector,
as
needed.
•
Perform
routine
bookkeeping
functions,
including
entering
departmental
bills.
Monitors
•
Ability
to
use
a
variety
of
software
systems
such
as
Word,
Excel,
Munis
and
financial
software;
and
Town-specific
programs
and
websites.
•
Ability
to
prioritize,
multitask
and
adapt
to
changes
in
schedule
and
ability
to
meet
deadlines.
•
Aptitude
for
working
with
numbers
and
details.
•
Strong
verbal
and
written
communication
skills;
strong
organizational
and
record-
keeping
abilities.
•
Aptitude
for
working
with
and
explaining
policies
and
procedures
to
the
general
public.
•
Exceptional
customer
service
and
interpersonal
skills
to
engender
trust
with
the
public.
Job
Environment:
Clerical
and
administrative
work
is
performed
in
a
moderately
noisy
office
with
continuous
interruptions
during
the
day
to
address
questions
and
requests
via
phone
or
at
the
counter.
Requires
the
operation
of
telephones,
computers,
copiers,
facsimile
machines
and
other
standard
office
equipment.
Makes
frequent
and
periodic
contact
with
municipal
staff,
attorneys,
bankers,
insurance
companies,
real
estate
agents
and
the
public.
Communication
is
frequently
in
person,
by
telephone,
mail,
in
writing
and
e-mail.
Requires
a
high
level
of
detail
and
customer
service.
Errors
in
judgment
or
omissions
could
result
in
monetary
loss
and
delay
in
service
with
legal
ramifications
and/or
potential
liability.
Physical
and
Mental
Requirements:
Work
Environment
None
Under
1/3
1/3
to
2/3
Over
2/3
Outdoor
Weather
Conditions
X
Work
in
high,
precarious
places
X
Work
with
toxic
or
caustic
chemical
X
Work
with
fumes
or
airborne
particles
X
Non
weather
related
—extreme
heat/cold
X
Work
near
moving
mechanical
parts
X
Risk
of
electrical
shock
X
Vibration
X
Phy
sical
Activi
None
Under
1/3 1/3
to
2/3
Over
2/3
Standing
X
Walking
X
Sitting
X
Talking
&
Hearing
X
Using
hands/fingers
to
handle/feel
X
Climbing
stairs
X
Stooping,
kneeling,
crouching,
crawling
X
Reaching
with
hands
and
arms
X
