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Shipping & Receiving Guidelines
Shipping & Receiving Hours
– Monday – Friday 8:00 AM to 5:30 PM, except holidays.
For out bound packages and express letters; the cut-off time for Shipping is 4:00 PM.
– Saturday – 8am- 1:00pm
– Sunday - As needed by business demands
Carrier Delivery and Pick-Up Times
FEDEX-Delivers 3 times a day
UPS-Pick-up all packages inclusive of ground at 4:00pm
Loading Doc Hours of Operations:
Monday through Saturday: 8:00am – 5:30pm (Special scheduling may be made in advance with the
Event Manager)
Service Fees:
Charges incurred shall be applied to the RECEIVER of material, thus, applied to an individual guest
room account/folio or Group Master Account, or charged to an individual credit card. These charges
cover the cost of labor, processing, receiving, tracking, storing, and delivering. Note that additional
storage fees will apply for packages received more than three days prior to the start of an event.
The price for receiving will be based on pounds. Weights will be taken off the FedEx, UPS, or DHL
boxes. These packages do not need to be weighed at the hotel. On the rare occasions when
packages are received from another source and do not include weight information, the packages
will be weighed at the hotel or the weights will be estimated.
Miami Marriott Biscayne Bay · 1633 North Bayshore Drive · Miami, Florida · 33132 · 305-374-3900
Daily Delivery
Pick-Up
Air: 7am,11am, 3pm
4:00 pm
Ground: once daily
10am – 1pm
Air: 7am,11am
4:00 pm
Ground: once daily
10am – 2pm
Daily Delivery
Pick Up
AMAZON LOCKER HUB for guests packages located at the motor lobby.
Miami Marriott Biscayne Bay · 1633 North Bayshore Drive · Miami, Florida · 33132 · 305-374-3900
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Rates and Description of Charges / Service Fees
Storage
Charge
Boxes Up to 25 lbs.
Pallets (10 Box Min)
72 hours – Complimentary (from day of
delivery. From the 4
th
day:
Boxes over 50 lbs.
Boxes 25 – 50 lbs
$30 / per day
$20 / per day
$10 / per day
$40 / per day
300 – 500 lbs
100 – 300 lbs
Under 100 lbs
Crates
500+ lbs
$150 / per day
$100 per day
$50 / per day
$200 / per day
Boxes:
$7 Each
Letters
Handling
$20 Each
$15 Each
$7 Each
Boxes over 50 lbs.
Boxes 25 – 50 lbs
Boxes Up to 25 lbs.
Pallets:
$100 Per Pallet
Oversized Pallet
$75 Per Pallet
10 Boxes Min. Per Pallet
