MENTAL HEALTH TASK FORCE REPORT | PAGE 32
Issue 3: Youth are not empowered to address concerns within their
placements or to report abuse and are not aware of their individual rights or
what recourse is available to them when rights are violated
It is important for the health, safety and well-being of foster youth to feel empowered and to have their
voices heard. However, due to the nature of Child Protective Services and the foster care system, many
foster youth feel they have little to no control over their lives and have no safe place to voice concerns
about their care. With this in mind, it is extremely important for the Department of Family and Protective
Services (DFPS) to equip youth in foster care with the tools and resources to voice their concerns about
the treatment they receive while they are in state custody.
In order for youth to be fully empowered, they must be educated about their rights and have control and
decision-making power in matters that impact their care. Empowerment of foster children refers to the
level of choice, inuence and control that youth can exercise over events in their lives. In order for youth
to access necessary resources and gain a sense of empowerment over their lives and outcomes, formal
and informal structures may need to be dismantled. According to research published by the Child Welfare
Consensus Conference, ensuring youth empowerment is considered best practice for positive mental
health outcomes for children in the child welfare system.
22
Best practice guidelines state that “child
welfare agencies and their partners [should] strive to help children and youth understand, at their level
of functioning, their rights, entitlements, and opportunities, by providing a range of communications,
engagements, and supports”.
23
Research also suggests that child welfare agencies should be held
accountable through measurable outcomes related to youth empowerment.
Some resources currently exist for youth in the Texas foster care system to express concerns about
their care while in state custody and to ask questions regarding their case. One of these resources is
the Ofce of Consumer Affairs (OCA), the purpose of which is to serve as an independent ofce that
answers inquiries and takes complaints regarding Adult Protective Services, Child Care Licensing and
Child Protective Services. The OCA is considered an independent ofce although its policies, personnel
choices and budget are under the purview of DFPS. The Ofce is mentioned in the Foster Youth Bill of
Rights, created by the Department of Family and Protective Services:
“I have the right to complain to the DFPS Consumer Affairs Ofce at 1/800/252/5400
to report abuse, neglect, exploitation, or violation of personal rights without fear of
punishment, interference, coercion, or retaliation.”
24
While the OCA is currently in the process of creating pamphlets aimed at educating youth in foster care,
the Task Force believes it is necessary to increase these efforts so youth understand the purpose of the
OCA and how to access it. The Task Force found that there are many roadblocks that deter youth in
foster care from making reports to the OCA. Some of the deterrents identied were a lack of knowledge
about the OCA, lack of access to OCA information, lack of trust in reporting to a system that oversees
their care and the fear of retaliation if they le complaints and/or report concerns.
22 Romanelli, L.H., Hoagwood, K.E., Kaplan, S.J., Kemp, S. P., Hartman, R.L., Trupin, C., et al. (2009). Best Practices for Mental Health in Child
Welfare: Parent Support and Youth Empowerment Guidelines. Child Welfare 88(1), 189-218.
23 Romanelli, L.H., Hoagwood, K.E., Kaplan, S.J., Kemp, S. P., Hartman, R.L., Trupin, C., et al. (2009). Best Practices for Mental Health in Child
Welfare: Parent Support and Youth Empowerment Guidelines. Child Welfare 88(1), 189-218.
24 Rights of Children and Youth in Foster Care. Texas Department of Family and Protective Services, n.d. Web. 16 Dec. 2014. <https://www.dfps.
state.tx.us/Adoption_and_Foster_Care/About_Foster_Care/rights.asp>.