AVAYA Aura Messaging Web Interface -
User Preferences Tutorial
You can configure options for various Messaging features in the User Preferences Web pages.
To go to User Preferences Web pages, use a web browser and on the address bar type the
following web address:
voicemail.gac.edu/user
Log In
Mailbox number – Enter your
mailbox number. (4-digit number)
Messaging password – Enter your
6 to 10 digit nonconsecutive numbered
password normally used to enter the Voice Mail
system on your phone.
Click Log In button.
Once logged in,
you will see the
Log Out link on
the top right of
the screen and
the menu
options on the
left side of the
screen.
General Preferences – Options to be customized for personal use.
Voice messaging access number
Internal number – Displays the voice mail access
number that can be dialed from your desk phone.
External number – Displays the voice mail access
number that can be dialed from an external phone
to reach voice mail.
Account information
Mailbox – Displays your voice mailbox number.
Extension – Displays your phone extension.
Time zone and language
Select a time zone from the
drop down list.
This setting affects:
The date and time
announcement that is
played when you listen to a voice message using the telephone messaging.
The Reach Me schedule
Select the preferred language you want to use in the voice messaging system. If this
is grayed out, then only the default language is available.
This setting affects:
The language of the voice prompts you hear when accessing your Messaging
mailbox through the telephone messaging system.
The language used for your User Preferences Web page.
Mobile phone or pager preferences
The Mobile Phone or Pager is used for several features such as:
 Notify Me feature (if the Notify Me feature is enabled for you.)
 Reach Me forwarding number.
The available options for Mobile Phone or Pager are:
Mobile phone in internal directory, which uses your mobile phone number stored in
the internal directory.
MessagingAccessNumber
Internal:6330
External:507‐933‐6330
AccountInformation
Mailbox:xxxx
Extension:xxxx
MobilePhoneorPager
Usethismobilephoneorpagerfor"NotifyMe"andother
features:
Mobilephoneindirectory:NotAvailable
Othermobilephoneorpager:1234567890(10digit)
Other mobile phone or pager, which uses numbers other than the numbers
present in the internal directory. This other number is manually entered in the
mobile phone or pager. Enter the number as XXX-XXX-XXXX (Area Code +Number).
Play on phone preferences (NOT AVAILABLE)
Attendant forwarding preferences
Attendant forwarding settings
define where calls are forwarded
when a caller presses 0 while
listening to your voice message
greeting. The options available
for Attendant forwarding are:
Default attendant (Campus Operator) – Calls are routed to the system
attendant (Campus Operator).
Personal attendant/administrative assistant – Calls are routed to another
phone number. You must enter the phone number, which can be internal
(typically a phone extension) or external (any phone number formatting is
acceptable). Enter an external number as XXX-XXX-XXXXX (Area Code +
Number). You must enter the “1” if the number is long distance.
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Reach Me Preferences -
(Not available to all users)
The Reach Me feature manages how your incoming calls are forwarded. This feature is
only offered to the users when there is no answer to the phone and not when the phone
is busy.
Caller Categories
Options for Call Handling
differ depending on how
you chose to categorize
your users. If you select to
distinguish between priority
callers and other callers you
must define call handling for
both categories.
Treat all callers the same – Callers are categorized as the same.
Distinguish between priority callers and other callers – Priority callers are
other voicemail users on this system. Priority callers and other callers can be
handled differently.
Call Handling
You can identify where you want callers to go to when they get to your voice
mailbox.
Forward calls to the reach me numbers below – Select this option to
send the call to your Reach Me numbers.
Screen call – Check this box to have caller state their name to allow you to
screen the call. The recorded name is played when you receive the
forwarded call, and you can accept or reject the call.
Go to voice messaging – Select this option to send the caller to your
voice mailbox.
Reach Me Numbers
Incoming calls can be forwarded to up to three numbers
*
. The system tries to
reach you using all your Reach Me numbers before forwarding a call to your
voicemail box. Use the drop down menu choices to select your preferences.
*
ATTENTION! If you enter a phone number that would be considered long
distance from St. Peter/Gustavus, you will incur long distance charges every time
the number is accepted/answered when used to Reach/Notify you! You will be
responsible for payment of these charges. No charges will be incurred if you
deny the call
First – Select an option from the drop down menu. You can either choose a
reach me number or go to voice messaging.
After X rings* – Enter the ring duration in the field provided. Take note of
when your Reach Me numbers go to voice mail.
*This needs to be at least 1 ring less than your regular pick-up to allow the system to
work properly in this option.
From the drop down list, select an option from the menu.
Reach Me Schedule
You can set up a ReachMe
schedule if you only want calls
forwarded during a certain time
period. By default,Reach Me
forwards calls at all times.
Check the checkbox to
enable the Reach Me schedule.
Use the Time and Day options
to select when you want calls to
be forwarded to your reach me
numbers.
NOTE: Caller ID will display “507-933-6330 GUSTAVUS”.
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Notify Me Preferences
The Notify Me feature sends you a notification when you receive a new voice message.
You can receive the notification by text message, phone call, or Email.
Phone Notifications
Notify me when a new voice
message arrives – Check this
box if you want to get a text
message, page, or phone call
*
.
With a text message or page
to: < Your mobile or pager
number is displayed>
With a phone call
*
to: <Your
mobile number is displayed>
*
ATTENTION! If you enter a phone number that would be considered long
distance from St. Peter/Gustavus, you will incur long distance charges every time
the number is accepted/answered when used to Reach/Notify you! You will be
responsible for payment of these charges. No charges will be incurred if you
deny the call.
NOTE: Caller ID will display “507-933-6330 GUSTAVUS”.
If you chose to receive text message or pager notifications, select your provider
from the Mobile provider drop-down list. If your provider is not shown, contact
your administrator.
Only for important messages – Select this check box if you only want to receive
notifications when a caller marks a voice message as High Importance.
Email Notifications
Email me a notification for each voice message – Check this box if you want to
get an e-mail for every voice
message.
To email address – Enter your
e-mail address in the space
provided.
Include the recording – Select
this checkbox if you want to include the recording of the voice message.
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Audio Playback Information for Your Computer
Telecommunications recommends using VLC media player with this feature on your
campus computer. To access this feature on your computer:
1. Start Menu -> E-mail -> Tools -> Options -> Attachments -> VLC media
file(.wav)
2. In the Action portion “Always ask” selection bar, choose “Use VLC.wav (default)”
if not already chosen.
3. Press OK to save your selection.

Then choose to open Audio Recordings with VLC.wav as seen on the screen below if
asked when you open your e-mail message.
When the VLC media player opens, you will see and orange/white cone icon on the
screen.
My Phone Preferences
This page allows you to customize your preferences when using the telephone user
interface (TUI).
Message Playback Order
When reviewing messages
using the phone, you can
change the order in which
you hear messages. By
default, messages are
played starting with the
newest message. You can
set the Message playback
order independently for
unread, read, and saved
messages.
Play newest first – to hear messages starting with the newest message first.
Play oldest first – to hear messages starting with the oldest message first.
Play important messages before others – to hear urgent messages first.

Message Playback Speed
You are able to adjust the default Message Playback Speed (slower or faster) if needed
Default speed level for playing back messages – Use the drop down menu to
select the default message speed.
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Prompt Level
You are able to choose standard prompts or a set of short, condensed phone prompts
to direct your phone use options.
MessagePlaybackSpeed
Defaultspeedlevelforplayingbackmessages:100%ofnormalspeed
Select Rapid Prompt if you wish to use the shortened version prompts. This
selection is only recommended if you are familiar with the standard prompts and
do not need to hear instructions in detail each time to use the Messaging system.
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Date and Time Announcement
You are able to add/remove the date and time stamp for each message.
Announce date and time for each message – Select this box to hear the date and time
that a message was received before
reviewing it from the telephone user
interface. If you don’t want to get the
date and time stamp, deselect the box.
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Voice Recognition for Addressing
You are able to configure if you want to use voice recognition and/or the keypad to
address messages.
Using voice or keypad – Allows you to use both voice recognition and the
telephone keypad to select voice message recipients.
Using keypad only – Allows you to use only the telephone keypad to select voice
message recipients.
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Personal Lists Preferences
The Personal Lists screen allows you to create personal distribution lists (up to 89 lists)
to send one message to many voicemail users (up to 99 users).
PromptLevel
UseRapidPrompts
Personal Lists
Select a list from the drop down menu and click the Edit button to edit an existing list.
Click the Add New List button to create a new list.
Select a list from the drop down menu and click the Delete button to delete an
existing list.
In the New member (mail box) text box, enter the mailbox number of the member
that you want to add to your personal list, and then click the Add button. The
system displays the First Name, Last Name, and Mailbox of the newly added
member.
Click Save to save the list.
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Password Preferences
The Password screen allows you to change your password after you have initialized
your voice mailbox through your phone.
Messaging Password
New password – Enter a new 6 to 10 digit nonconsecutive numbered password
in this field.
Confirm new password – Re-enter your password to confirm.
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Advanced Preferences
Advanced Tasks
Reset the message waiting light on your desk phone if it is lit in error – Press
the Reset button to reset the Message Waiting Indicator (MWI) light on your desk
phone. Use this feature when the MWI light does not correctly reflect the state of your
voice messages. This feature will not work to turn your light off if all messages have not
been read.
Clear the mailbox number used as your Play on Phone user identifier – (NOT
AVAILABLE)
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