ONCE A BACKWATER OF THE
ENTERTAINMENT INDUSTRY,
BROADWAY IS NOW AT THE CENTER
OF AMERICAN POPULAR CULTURE.
MICHAEL RIEDEL, VARIETY, MAY 2019
BROADWAY THEATERS:
AN ECONOMIC ENGINE FOR NEW YORK
The recently concluded 2018-19
Broadway season, which started
May 28, 2018 and ended May 26,
2019, was the highest-grossing and
best-attended season of all
time, according to the
Broadway League.
The Broadway
League represents
the interests of
show producers,
theater owners and
general managers.
During the 2018-
19 season, Broadway
productions grossed $1.83
billion in ticket sales, up 7.8% over
2017-18’s levels. In addition, total
attendance reached 14.8 million, up
7.1% over the prior season. To put
this latter statistic in perspective,
Broadway attendance for the 2018-
19 season topped the combined
attendance of the 10 professional
major league sports teams in
New York City and New Jersey.
It is important to note that the gross
sales and attendance figures
cited below do not reflect
any of the Broadway
shows currently
touring across
North America.
In this paper, we
define “Broadway,
look at some recent
trends in Broadway’s
gross revenues and
attendance, and examine some
of the factors that contributed
to Broadway’s recent record-
breaking season. We also examine
some not-so-ancient history as
well as Broadway’s contribution
to New York Citys economy.
INTRODUCTION
$1.83
BILLION
1
NEW YORK CITY BROADWAY GROSS SALES ($MILLIONS)
WHAT EXACTLY IS MEANT BY “BROADWAY?
“Broadway” is the heart of New York City’s Theater District. It refers to 41 theaters
located in Midtown Manhattan in an area running from 42nd to 53rd streets
between 6th and 8th avenues. The Theater District includes Times Square. The
Great White Way is the name given to the section of Broadway that runs through
the Theater District. Dozens of new musicals and long-running, beloved hits are
available every night of the week at numerous venues in the Theater District.
2
SOURCE: BROADWAY LEAGUE
RECENT TRENDS
Ticket sales to Broadway shows have, for the most
part, increased every year since the 2008-09
season, with a total increase of $809 million, or
79.3%. Similarly, attendance at Broadway shows has
increased in six of the last 10 seasons, for a total
increase of 2.9 million, or 24.2%. The graph above
shows the trend in ticket sales, which have increased
more than five-fold over the past quarter century.
The industry has not always been this prosperous.
Broadway attendance plummeted approximately
50% from nearly 10 million in 1968 to five million in
1972, a record low. A contemporary New York Times
article cited high ticket costs, poor productions
and the “fear of entering the midtown area” (Times
Square) as the main reasons behind the drop.
The redevelopment and rezoning of Times Square
in the 1990s helped to transform the area into the
tourist-friendly place we know today. Many of the
changes were due in large part to the actions of the
Disney Company, which bought and restored the
New Amsterdam Theater. As part of the transition
to a more family friendly destination, Madame
Tussauds and AMC Theaters moved to 42nd Street.
This, in turn, spurred the construction of new
oce towers, hotels and tourist attractions in the
area, such as ABC’s Times Square Studios and a
large number of chain restaurants, such as Ruby
Foo’s and the Bubba Gump Shrimp Company.
3
4
BROADWAY’S EMPLOYMENT
AND ECONOMIC IMPACT
According to a recent report from the Broadway League, Broadway theaters
of all sizes contributed over $12.6 billion on top of ticket sales to the New York
City economy. The same report found that Broadway supported more than
12,600 direct jobs and an estimated 74,500 indirect jobs in New York City.
All Broadway productions in New York City are unionized, and those who work
in the profession usually join one or more of the various theatrical unions. The
Broadway League negotiates contracts with multiple labor organizations on behalf
of its members. Of the 17 unions that are currently active, the three largest are:
International Alliance of
Theatrical Stage Employees
This union represents
technicians, artisans
and crafts people
employed backstage,
as well as ushers, ticket
collectors, press agents
and house managers.
Actors’ Equity Association
This union represents
professional actors
and stage managers,
including those in
Broadway productions
in New York City.
Associated Musicians
of Greater New York
This union represents
instrumentalists,
vocalists, arrangers,
conductors, librarians,
proofreaders, editors,
teachers and coaches.
5
$12.6
BILLION
$1.83
BILLION
TICKET SALES
87.1THOUSAND
12,600 DIRECT
74,500 INDIRECT
6
GROWING TOURISM
An increase in the number of tourists in New York City is a key contributor to Broadways
recent growth. As reported by NYC & Company, the citys tourism promotion agency,
New York City welcomed a record 65.1 million visitors in 2018, the ninth consecutive
year of tourism growth. It is also likely that Broadway’s recent strength has served
to draw visitors to New York City, thereby bolstering local tourism levels.
Most visitors (79%) to the city are from the U.S., but the number of travelers from other
countries also continues to grow. In fact, New York City, with a 25.9% market share,
remains the #1 city destination for overseas visitors (i.e., excluding visitors from Mexico
and Canada) to the U.S., according to the U.S. Department of Commerce’s National
Travel & Tourism Oce. Its market share puts it well ahead of #2 Miami, which has a
13.1% market share. Rounding out the list of Top 5 city destinations for overseas visitors
to the U.S. are: #3 Los Angeles (12.3%); #4 Orlando (12.0%); and #5 San Francisco (8.9%).
KEYS TO A RECORD-BREAKING SEASON
Industry analysts cite several important factors that have helped boost Broadway
ticket sales in recent years. In this section, we briefly review them.
PRICING STRATEGIES
Innovative pricing strategies have also contributed to Broadway’s sales growth in
recent years. “Premium pricing” has found large numbers of people willing to pay
high prices for the best seats at the hottest shows. In fact, the average paid admission
to a Broadway show rose by 59% between the 2008-09 and 2018-19 seasons (i.e.,
from $78 in 2008-09 to $124 in 2018-19). Looked at another way, the average paid
admission to a Broadway show increased more than three times faster than the
Consumer Price Index (All Urban Consumers), which increased by about 18% over this
10-year timespan, according to data published by the U.S. Bureau of Labor Statistics.
Drawing from lessons learned from their counterparts in the hotel and airline industries,
the producers of some Broadway shows use “dynamic pricing” (aka “surge pricing”) to
adjust their ticket prices hourly, depending on demand. Although the overall average paid
admission is $124, price can vary greatly, depending on the show, seating, and day of the
week or month of the year. The price for the most popular musicals, like Hamilton, can go
as high as $850 for orchestra seating, even though it has been playing for over four years.
7
38
PRODUCTIONS
13 MUSICALS
4 SPECIAL EVENTS
21 PLAYS
SOURCE: BROADWAY LEAGUE
DIVERSE SHOW OFFERINGS
A wider array of shows has also
helped to boost ticket sales.
Spectators have a wide variety of
entertainment options to choose
from and can select based on
genre, age-appropriateness and
ticket price. The list of the 10 best-
selling shows from the recently
concluded season, which are
shown in the following table,
helps to illustrate their diversity.
During the 2018-19 season, 38
productions opened. New shows
included 13 musicals, 21 plays and
four special engagements. Some
of the new openings were short-
lived, like Gettin’ The Band Back
Together, while others are ongoing,
such as To Kill a Mockingbird.
8
SOURCE: BROADWAY LEAGUE
TOP 10 HIGHEST GROSSING
BROADWAY SHOWS
2018-19 SEASON
9
$900.5
MILLION
Gross Sales
HAMILTON
THE LION KING
WICKED
FROZEN
DEAR EVAN HANSEN
ALADDIN
MEAN GIRLS
THE BOOK
OF MORMON
COME FROM AWAY
HARRY POTTER
AND THE CURSED
CHILD, PARTS
ONE AND TWO
$56.2M
$164.7M
$116.1M
$105.1M
$93.5M
$85.5M
$76.3M
$59.2M
$69.4M
$74.5M
TOP 10 LONGEST RUNNING
BROADWAY SHOWS
YEARS SHOWING
AS OF 2019
32
YR
23YR
22YR
18YR
16YR
16YR
15YR
13YR
14YR
13YR
NUMBER OF
SHOWS
10
BROADWAY AUDIENCE
While tourists purchased two out of
every three Broadway tickets sold,
the share of the audience made
up of New York City area residents
continues to rise. Last season, 38%
of Broadway patrons were from the
greater New York metro area (i.e.,
the New YorkNewark–Jersey City,
NYNJPA Metropolitan Statistical
Area), including 20% from the five
boroughs of New York City. It is
important for theaters to attract
locals since they are more likely
than tourists to attend non-musical
plays. New York City residents also
help provide a stabilizing base for
Broadway during lull periods.
In another encouraging sign, the
average age of a typical theatergoer
last season – at a bit over 40 years
– hit its lowest mark since 2000.
Fifteen percent of all theatergoers
were under 18, which reflects the
large number of family-friendly
shows on Broadway last season.
This fall’s program, according to
an industry executive, will feature
17 shows that are acceptable for
16-year-olds. Just 10 years ago, that
number was approximately five.
11
TOURING BROADWAY GROSS SALES ($MILLIONS)
SOURCE: BROADWAY LEAGUE
12
TOURING BROADWAY GROSS SALES ($MILLIONS)
SOURCE: BROADWAY LEAGUE
TOURING BROADWAY SHOWS
The statistics for the record-breaking
2018-19 Broadway season do not account
for touring Broadway shows. According
to the Broadway League, attendance
at touring shows across North America
during the 2018-19 season reached 18.5
million, or 25% more than the attendance
at Broadway shows. Touring shows visited
about 200 cities during the 2018-19
season. These statistics do not include
attendance at “o-Broadway” productions.
In addition, touring Broadway shows
grossed $1.6 billion last season. This is
about $230 million less than the total
gross revenues from “on Broadway” shows
during 2018-19. The greater attendance
levels and lower gross revenues at
touring Broadway shows compared to “on
Broadway” shows reflect, in large part,
overall ticket prices. More specifically,
the average paid admission at a touring
show in 2018-19 was about $88, or
roughly 30% less than the average price
for an “on Broadway” show ($124).
Over the past decade, ticket sales to
touring Broadway shows have increased by
a total of $752 million, or 85.4%. Similarly,
attendance at touring Broadway shows
has increased 4.2 million, or 29.4%, over
the same time frame.
According to the
Broadway League,
New York City-
based touring
Broadway shows
have a significant
economic impact
on their host
communities.
For example,
they contributed
a cumulative $3.8
billion to the metropolitan
areas that hosted the shows. In addition,
Broadway tours generate an economic
impact of 3.28 times the gross ticket sales
to a local metropolitan area’s economy.
13
SUMMARY
In 1995, City Journal magazine
asked the question, “Who
Killed Broadway?” That article
described live theater as
undergoing a crisis of relevance
in the world of more “lifelike
entertainment and cost savings
brought by the movies and TV.
The industry still faces several
challenges to its survival. These
include rising production and
marketing expenses, concerns
about high ticket prices,
competition from more easily
accessible forms of entertainment
and an increasing reluctance
to buy tickets in advance.
But we can also say that Broadway
seems to be defying the cultural
odds: as an ancient art form in
the digital age, it is strengthening,
thanks to an ever-increasing
influx of tourists and a resurgent
enthusiasm for musical theater.
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FOR FURTHER INFORMATION
Questions regarding this report
should be directed to Jerey
Sorensen, Chief of the Bureau
of Labor Market Information.
He can be reached via email at
Jerey.Sorensen@labor.ny.gov
or by phone at 518-457-3800.
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of the copyright owner.
15
JULY 2019
DIVISION OF RESEARCH
AND STATISTIC S
THE NEW YORK STATE
DEPARTMENT OF LABOR