ESI-50L Communications Server spec sheet

Unless indicated by the symbol, items and capacities shown are common to all ESI Communications Servers.

Growth capabilities

56 call-processing ports •

Four voice mail channels; 15 hours of message storage •

Support for up to 32 digital stations and up to eight analog stations •

Up to eight fully functional analog ports •

Up to four 60-Key Expansion Consoles •

Three-digit ﬂ exible numbering plans •

System maintenance via built-in LAN/WAN connection•

Call handling

Enhanced Caller ID•

allows one-touch automatic message return with

ESI Feature Phones (supports basic Caller ID features on non-ESI

analog phones)

Account codes for greater accountability

•

Caller ID key shows Caller ID•

for last 25 callers, for one-touch call return

Live call recording of any conversation or personal “voice memo”; allows

•

moving and copying recordings to others’ mailboxes (auto-recording

available with optional VIP family of applications)

Live call screening allows listening to an incoming message, as on a home

•

answering machine; pick up call at any time or let it go to voice mail

Highest-grade voice quality (64 kilobit/second sampling) for voice mail

•

and other voice storage

Call waiting with Caller ID

•

Virtual Answer Key•

™

for recording custom greetings to handle select

callers when they’re in call waiting

Up to 16 conference callers (maximum of 16 per conference)

•

Background announce•

Trunk-to-trunk transfer•

Music/message-on-hold (MOH) port and 12 MOH tracks, three •

pre-recorded and nine customizable

Dedicated overhead paging interface

•

QuickPage•

™

for paging notiﬁ cation of held calls

Loop keys for easily managing multiple calls simultaneously

•

ESI’s Verbal User Guide

™

HELP• key on ESI desktop phone provides assistance

Thousands of prompts for users, administrators, and installers

•

Built-in voice mail

Four voice mail channels; 15 hours of message storage •

Blue • VOICE MAIL key on ESI desktop Feature Phone

Off-premises message delivery (cell phone or pager)•

Urgent message notiﬁ cation•

Multiple mailbox types, including group, broadcast, informational, •

cascade notiﬁ cation, guest, and Q & A

Can restore each mailbox’s 10 most recently deleted messages

•

Quick Groups•

™

for one-step moving of a voice message to other

user mailboxes

Quick Move

•

™

for saving a message to other user mailboxes during

call recording

Virtual Mailbox Key

•

™

for monitoring of additional mailboxes

Off-premises “reach-me” can let someone forwarded to a voice mailbox

•

still reach the called party at a designated number

AutoPage

•

™

for alerting users over Feature Phone speakers (or, if

connected, overhead paging system)

Automated attendant

Six levels, 100 branches; includes off-premises transfer•

Automated trunk-to-trunk transfer•

ESI Feature Phones

Different models for varying needs•

48-Key Digital Feature Phone –

24-Key Digital Feature Phone –

12-Key Digital Feature Phone –

Digital Cordless Handset II –

Dedicated feature keys

•

Headset operation•

Each 48-Key Feature Phone and Cordless Handset II includes –

headset jack

Features speciﬁ c to desktop Feature Phones:

•

Four-position tilt; wall-mountable –

Rugged design resists abuse, spills –

Large display and built-in speakerphone –

Up to 30 programmable feature keys –

Volume/scroll keys –

Esi-Dex

•

™

speed-dialing (desktop Feature Phones

only)

Three separate numbers lists: Personal Dex, Station Dex, and –

System Dex (uses Caller ID

information or direct keypad entries)

Feature Dex for use with programmable feature keys –

Optional ESI Bluetooth Voice Integration

ESI Cellular Management lets you use an ESI phone to manage calls to •

and from a Bluetooth-enabled cell phone

ESI Bluetooth Headset Interface “pairs” your Bluetooth headset to

•

your ESI phone, allowing you to answer, originate, and terminate calls

seamlessly, using the headset

Optional ESI Presence Management

Works with ESI phone system to help you manage comings and goings •

into your facility and maintain security

Shows who is and isn’t on the premises, avoiding wasted pages

•

Used with optional third-party software•

, can help eliminate payroll

errors and the need for physical time cards

Optional VIP applications for Windows

Each available in standalone and • Outlook

-integrated editions

;

all editions use contacts from Outlook

VIP

• (Visually Integrated Phone) and VIP Professional

On-screen interface for call-handling with all ESI features associated –

with normal Feature Phone use, as well as programming Feature Phone

Manages voice mail directly from your PC –

Allows archiving voice mail messages to .WAV ﬁ les –

TAPI support (Basic Telephony Service) for use with – Outlook and

other TAPI-compliant software, such as ACT!

and GoldMine

, to

provide outbound dialing, “screen pops,” and more

VIP Professional – adds more detailed interface, auto-recording

one-touch callback, text-messaging, station status, and more

VIP PC Attendant Console

•

All features of – VIP Professional

On-screen management of phone system activity –

Shows up to 200 stations, –

voice mailboxes, and departments at a time,

using same color-coding scheme as physical Expansion Console

Displays “OUT” status for off-premises users when used with –

optional ESI Presence Management

Lets multi-tasking attendant keep eyes on work, yet still handle calls –

To learn more about ESI Communications Servers, consult their brochure

or visit www.esicomservers.com/CS.

0450-1149 • Rev. C

Growth capabilities

The ESI-50L architecture allows expansion when required. The Base Cabinet and

optional “piggybacking” Expansion Cabinet are wall-mountable and require

very little space in your phone closet.

When your business is ready, the entry-level ESI-50L can grow into a full-ﬂ edged ESI-50

Communications Server, with many more call-processing capabilities and productivity-

enhancing features (including ACD and support for PRI digital lines and IP communications).

To learn more about the ESI-50, visit www.esicomservers.com/CS or ask your

Certiﬁ ed ESI Reseller for the ESI-50 spec sheet.

Communications Server

ESI

50L

Copyright © 2010 ESI (Estech Systems, Inc.). Esi-Dex, Intelligent Call Forwarding, Quick Groups, Quick Move, Quick Call, VIP, VIP Professional, VIP PC Attendant Console, Virtual Answer Key, Virtual Mailbox Key,

AutoPage, QuickPage, and Verbal User Guide are trademarks of ESI. Other trade names mentioned herein are trademarks of their respective owners. ESI products are protected by various U.S. Patents, granted and pending.

Product details and features described herein are subject to change without notice. Some features may not be available at initial release. Equipment rack not included. More information on ESI and its products

is available at www.esicomservers.com.

1. PRI on ESI-50; PRI and T1 on ESI-100, ESI-200, ESI-600, and ESI-1000. 2. To support certain ESI Communications Server features, the entry-level ESI-50L Communications Server must be upgraded to an ESI-50

Communications Server; for more details about this, please consult your Certiﬁ ed ESI Reseller. 3. Caller ID information available if your telephone service provides it. Contact your provider for details. 4. Auto-recording

requires VIP Professional-compatible application and optional license. 5. Except for 12-Key Digital Feature Phone, on which voice mail is accessed via a programmable feature key. 6. Available with backlit display; 48-Key

Feature Phone with backlit display features adjustable backlighting and a full-duplex speakerphone. 7. Not on 12-Key Digital Feature Phone. 8. Sold and supported by Wasp Barcode Technologies (www.waspbarcode.com).

9. Outlook-integrated edition requires Outlook 2000, 2002, 2003, or 2007. 10. ESI document 0450-1148, available from your ESI Reseller or www.esicomservers.com/brochures. 11. ESI document 0450-1052, available

from your ESI Reseller or www.esicomservers.com/brochures.