Rail Staff Travel Guide for holders of the Rail Staff Leisure Card

Rail Staff Travel Guide for

holders of the Rail Staff Leisure Card

Rail Staff Travel is part of the Rail Delivery Group

Rail Staff Travel Guide for holders of the Rail Staff Leisure Card 
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Contents 
Section 1: Introduction ___________________________________  5 
Section 2: Types of Travel and the concession available ________  6 
Leisure Travel  _____________________________________________ 6 
Residential Travel (i.e. commuting) ____________________________ 7 
Duty Travel _______________________________________________ 9 
Section 3: Rail Staff Travel products _______________________  10 
Rail Staff Leisure Card ______________________________________ 10 
Staff discounted (priv rate) Season Ticket ______________________ 11 
Obtaining a Staff discounted (priv rate) Season/Flexi-Season Ticket ______ 11 
Refunds of staff discounted (priv rate) Season or Flexi-Season Tickets ____ 12 
Photo ID card for staff discounted (priv rate) Season Ticket or Flexi Season 12 
FIP International Reduced Rate Card __________________________ 13 
International FIP Coupons  __________________________________ 13 
Loss & Replacement of Rail Staff Leisure Cards or Passes __________ 14 
Section 4: Joining, mobility within, and leaving the rail industry  15 
Joining a TOC _____________________________________________ 15 
Moving from one TOC to another TOC_________________________ 15 
Resignation, retirement, redundancy or dismissal _______________ 16 
Section 5: Eligibility of family members  ____________________  17 
Spouse/Partners and child dependants ________________________ 17 
Divorce or separation from a spouse/partner  _______________________ 18 
Children no longer dependant on the employee _____________________ 18 
More eligibility information ______________________________________ 19 
Facilities for a couple, both employed in the rail industry _________ 19 

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Section 6: Travel on National Rail _________________________  20 
Leisure Travel  ____________________________________________ 20 
Staff discounted (priv rate) tickets  ________________________________ 20 
Staff Travel Restrictions and complimentary refreshments _____________ 22 
Class of Travel _________________________________________________ 23 
Seat Reservations ______________________________________________ 24 
How to buy a staff discounted (priv rate) ticket, and what to do if this is not 
possible ______________________________________________________ 24 
Residential Travel (Commuting) ______________________________ 25 
Sleeper Services  __________________________________________ 25 
Caledonian Sleepers ____________________________________________ 25 
Great Western Railway sleepers __________________________________ 27 
Train delays and service disruption ___________________________ 28 
Travel Irregularities ________________________________________ 28 
Complaints  ______________________________________________ 29 
Section 7: National Rail services in Great Britain _____________  30 
Section 8: Other undertakings in Great Britain_______________  31 
Rail _____________________________________________________ 31 
Eurostar  _____________________________________________________ 31 
Grand Central _________________________________________________ 32 
Heathrow Express  _____________________________________________ 32 
Hull Trains ____________________________________________________ 32 
London Tramlink_______________________________________________ 33 
LUMO _______________________________________________________ 33 
West Coast Railway Company - The Jacobite ________________________ 33 
Heritage Railways (generally not on the National Rail network) _________ 33 
Shipping _________________________________________________ 36 
P&O Ferries (Dover-Calais & Hull-Rotterdam)  _______________________ 36 
Tel: 01304 448 888. Hours of operation daily 07.30 until 21.00 (22.00 from 
Easter to September). Telephone bookings attract an additional charge of 
approximately £5, unless paying Port Tax tickets only. Stena Line Irish 
Services ______________________________________________________ 37 

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Stena Line Harwich to Hook of Holland _____________________________ 39 
Irish Ferries ___________________________________________________ 39 
Windermere Lake Cruises  _______________________________________ 40 
Luton Airport _____________________________________________ 40 
Luton DART ___________________________________________________ 40 
Section 9: Travel in London ______________________________  41 
National Rail Services in the Oyster area _______________________ 41 
Section 10:  Northern Ireland and the Republic of Ireland ______  43 
Section 11: Foreign Undertakings _________________________  44 
European (FIP) Arrangements  _______________________________ 44 
Free Travel ___________________________________________________ 45 
Reduced rate travel – FIP Cards ___________________________________ 47 
Booking reduced rate tickets or obtaining reservations for free travel ____ 48 
 
 

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Section 1: Introduction

This is a guide to the National and International rail staff travel facilities

granted to employees who joined rail employment on or after 1 April 1996

and their eligible dependants. If you work for Network Rail and joined on or

after 1 April 1996 you should refer to the guide Rail Staff Travel Guide for

holders of the RST Online Leisure Card.

Employees who joined the rail industry on or before 31 March 1996 should

refer to the guide Rail Staff Travel Guide for holders of the Staff Travel Card.

The eligibility for facilities is defined in the TOC Privilege Travel

Arrangement.

This guide gives you an overview of the benefits you might enjoy. It is not a

legally binding document.

The TOC Privilege Travel Arrangement is a non-contractual arrangement

reviewed annually by TOCs and which may be withdrawn at any time.

TOC or group concessions available through specific employers are outside

the scope of this Guide.

Use of travel facilities is subject at all times to the:

• Rail Staff Travel Conditions of Issue and Use

www.raildeliverygroup.com/rst/conditions-of-issue-and-use.html

• National Rail Conditions of Travel www.nationalrail.co.uk/nrcot

• Travel Restrictions (updated a minimum of twice a year)

www.raildeliverygroup.com/rst/where-can-i-go.html.

You can get further information from Rail Staff Travel by emailing

rst@raildeliverygroup.com

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Section 2: Types of Travel and the concession available

The purpose of your journey determines which type of rail staff travel

facility you can use.

Leisure Travel

This is classified as travelling for social/pleasure reasons (as long as it does

not fall within the Residential Travel or Duty Travel categories or involve

trading or other remunerative activity).

The use of staff discounted (priv rate) tickets for leisure travel is permitted

for both employees, partners and child dependants.

Type of Travel

Concessions available

Notes

National:

Leisure Travel

Staff discounted (75%

discount) on full fare

(Anytime) tickets.

Staff discounted (75%

discount) on Off-Peak

Tickets

70min Flex fares on

selected LNER services

Discounted rate on many

Rovers and Rangers

International

Leisure

(discounted)

You will be issued with a

FIP Card (International

Reduced Rate Card) that

allows an unlimited 50%

discount. The discount on

CIE, NIR, SNCB, and SNCF

services is 75%,

Available after 1 years’

service.

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Type of Travel

Concessions available

Notes

International

Leisure (free)

Limited free travel with

one free coupon in each

calendar year per carrier (a

few offer two coupons in

each calendar year).

Mandatory reservations

and supplement charges

may apply on High-Speed

and long distance services.

Available after 1 years’

service.

A coupon is valid for 3

months giving 4 x 2-day

periods in which

unlimited free travel is

available. (Stena coupons

are 2 x single journeys for

travel).

Some carriers do not

allow coupons for

partners or dependant

children.

Other UK

Generally Staff discounted

(priv rate), but there are

differences by operator.

Leisure railways and

ferries have their own

offers and restrictions-

see the relevant section

for more information.

London (TfL)

No discount on London

Underground and

Docklands Light Railway

but free travel on London

Tramlink for Leisure travel.

National Rail concessions

apply on the Elizabeth

Line and London

Overground services.

Residential Travel (i.e. commuting)

Residential Travel is travelling from your permanent place of residence (i.e.

your home address) to your permanent place of regular employment (i.e.

your office, depot or station) or education (i.e. a university, college or

school), i.e. commuting.

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Employees can have only one place of regular employment and a child

dependant one place of regular education.

Dependant children who earn under the weekly threshold may not use staff

discounted (priv rate) Season Tickets for commuting to work. These are only

available for commuting to a place of education. If the child is in work you

should check whether they are still eligible for rail staff travel facilities.

Where dependant children attend an educational establishment on a full

time basis for school or advanced education and live away from the family

home in term time accommodation, then travel between the term time

accommodation and the school/university/college is considered residential

travel.

Occasional travel between the family home and the term time

accommodation (i.e. at the start and end of term, at weekends or

occasionally mid-week) is considered leisure travel.

The use of Priv Rate Season Tickets for Residential Travel is only permitted

for employees and dependant children. These can only be purchased once

Rail Staff Travel has authorised the application.

The use of single/return Priv-rate tickets for residential travel is not

permitted for employees, partners or child dependants.

Type of Travel

Concessions available

Notes

National:

Residential Travel

Staff discounted (priv

rate) 75% discount of

full fare season ticket on

National Rail services

only.

Season ticket

authority, for eligible

travel, must be

obtained from RST

before purchase.

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No discount on zonal

Travelcards retailed by

TfL.

Duty Travel

Duty Travel is travelling as required by your employment or employer

during the working day. This includes attending training events and

meetings.

The use of staff discounted (priv rate) tickets for Duty Travel is prohibited

for both employees, partners and child dependants.

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Section 3: Rail Staff Travel products

The Rail Staff Travel products available are:

Product

For what

Supporting ID

Rail Staff Leisure Card

Leisure (staff

discounted (priv rate))

None

Reduced Rate Season

Ticket

Residential (staff

discounted (priv rate))

Photocard or RST

Season Ticket

Smartcard

FIP International

Reduced Rate Card

Leisure (reduced rate)

Passport

International FIP

Coupons

Leisure (free)

Passport

Rail Staff Leisure Card

Leisure travel is delivered via the Rail Staff Leisure Card. You can use it to

purchase unlimited staff discounted (priv rate) tickets for leisure travel. It

cannot be used for free travel or to buy staff discounted (priv rate) tickets

for travelling to work.

A Rail Staff Leisure Card is not valid for the purchase of Reduced Rate Season

Tickets

Authority must be obtained from RST before each purchase at station.

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Staff discounted (priv rate) tickets can only be used by the Rail Staff Leisure

Card holder and are not transferrable to any other person.

Staff discounted (priv rate) Season Ticket

Residential Travel (i.e. commuting to and from work) is delivered through a

Priv Rate Season Ticket or a PrivRate Flexi-Season Ticket.

Obtaining a Staff discounted (priv rate) Season/Flexi-Season Ticket

Employees must apply to Rail Staff Travel for an authority to purchase a

staff discounted (priv rate) Season Ticket using the Employee Residential

Travel (XX01) form or Employee Priv-rate Flexi Season (XX32) available at

www.raildeliverygroup.com/rst/forms.html#resi

If the journey meets the criteria for a staff discounted (priv rate) season

ticket, Rail Staff Travel will authorise the journey. Depending on the

fulfilment method selected either:

• an authority to purchase the staff discounted (priv rate) season

ticket will be sent to the employee to hand in at the ticket office

when buying the ticket Or

• the employees RST Online account will be updated to enable the

purchase of the requested Season Ticket. The employee will need

to already hold an RST Season Ticket Smartcard.

Employees who choose to purchase their season ticket at the station will

need to apply to RST for an authorisation form for each season ticket they

buy.

Employees who choose to purchase their season ticket from RST Online will

have continuous authority to purchase consecutive season tickets for their

journey providing their home address and work location remain unchanged.

This means there is no need to apply when you wish to purchase a season

ticket for the same journey.

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You can also apply for a staff discounted (priv rate) Flexi Season ticket. A

Flexi Season allows eight days’ worth of travel within 28 days between two

stations. You need an RST Season Ticket Smartcard to be able to get one.

Flexi Seasons are not available for rail journeys entirely within the Scotrail

network, the Transport for Wales network or the MerseyRail travel area.

Flexi Seasons are also not available for journeys entirely within the London

Fare Zones Area. If your rail station falls within a Travelcard zone then you

won’t be able to get a Flexi Season. For example, Barnes to Waterloo is not

available on a Flexi Season. For that journey you need to either pay the full

fare or get a staff discounted (priv rate) Season Ticket. They are also not

valid on London Overground and TfL Rail services. If you live in London, you

can check whether your station is in the London Fare Zones Area at:

www.nationalrail.co.uk/London_Rail_Tube_0519.pdf

Refunds of staff discounted (priv rate) Season or Flexi-Season Tickets

For tickets bought at stations, an employee must submit the season ticket

to Rail Staff Travel to authorise the refund and complete Refund Form XX11.

Rail Staff Travel will accept a photo of the Season Ticket cut into four pieces

and a photo taken and emailed to Rail Staff Travel. You must also include

an image of the ticket before you cut it up so all details can be viewed.

Rail Staff Travel will then either arrange the refund if the ticket was

purchased via RST Online or send the ticket to the appropriate department

within the Train Operating Company to process the refund.

For tickets bought through RST Online, the employee can submit the refund

request in the ‘Your Account’ section of RST Online.

Photo ID card for staff discounted (priv rate) Season Ticket or Flexi Season

Photo ID is a mandatory requirement for all employees and child

dependants (including those under age 16) to support the use of a staff

discounted (priv rate) paper Season Ticket.

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For employees who hold an RST Season Ticket Smartcard and have their

Season Ticket loaded onto it, no further Photo ID is required. For those with

a paper ticket, the only valid form of Photo ID to support the staff

discounted (priv rate) Season Ticket is the pink Photocard ID used by the

general public which can be obtained free of charge from most station

booking offices.

The Rail Staff Leisure Card is not a valid form of identification for the

purchase or use of a staff discounted (priv rate) Season Ticket or Flexi

Season.

Please note that in very limited circumstances a spouse/partner may be

eligible for a staff discounted (priv rate) Season ticket. Please contact Rail

Staff Travel for more information.

FIP International Reduced Rate Card

See the later section in this document on Foreign Undertakings for more

information.

International FIP Coupons

See the later section in this document on Foreign Undertakings for more

information.

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Loss & Replacement of Rail Staff Leisure Cards or Passes

All losses, for any reason, must be reported to RST immediately, even if you

are not going to order a replacement. If you do not and someone else is

found using it, you will be liable for the misuse. A replacement fee is payable

if cards are lost, damaged or destroyed. The fee may be waived if loss is the

result of theft, robbery or fire, subject to evidence of this being produced

from the relevant police or fire service authorities.

Postal losses notified later than one month after the expiry date of the

previous card or pass will not be replaced free of charge but must be paid

for as if lost by the holder. There are no exceptions to this rule as this is to

support fraud prevention.

Likewise if you move and do not let RST know your new address, and are

unable to collect your cards/passes you will need to pay a replacement fee

before replacements can be issued.

The current replacement charges are £15.00 for each card/pass. To request

any replacement card or pass, please submit either:

• Replacement of Lost or Damaged Cards (XX35)

• Replacement of Faulty or Stolen Cards (XX34)

on the Forms page of the RST website at -

www.raildeliverygroup.com/rst/forms.html.

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Section 4: Joining, mobility within, and leaving the rail

industry

Joining a TOC

When you start employment, your employer will notify Rail Staff Travel and

provide us with your details. For most employers this is at the start of

employment, but this can vary by employer.

We will create your Rail Staff Travel record for you. We will require a

passport-style photo of you. You must submit this online at

www.raildeliverygroup.com/rst/photo-upload.html

Once we have your information and photo, we will automatically issue your

Rail Staff Leisure Card, and any other relevant TOC specific travel products

and send it to your home address.

You will also receive an email with your one-time pass-code so you can

Rail Staff Travel products may take up to 2 weeks to be created by the

production service and delivered to you. If you have not received them

within 4 weeks of starting, please contact RST.

Moving from one TOC to another TOC

If you move between Train Operating Companies and retain continuous

service (i.e. you finish with your TOC on one day and start with the new TOC

on the next working day) you may retain your National and International

travel passes, but you must return any TOC and group specific passes to the

TOC you are leaving.

If you have a gap in service between working for one TOC and another TOC,

you must return your Rail Staff Leisure Cards and FIP cards direct to RST.

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You need to cut each one into four, take a photo and email it to

rst@raildeliverygroup.com

You need to do this for family members as well. If employees fail to do this

and then join another TOC, RST will not issue any new cards/passes until

these expire or are returned.

There will be a gap in service if there are any business days between the

date supplied to RST by your former TOC as your leaving date, and the date

supplied to RST by your new TOC as your starting date.

Resignation, retirement, redundancy or dismissal

Your eligibility for national and international travel facilities ceases when

you leave employment with National Rail TOCs, regardless of the reason for

leaving.

All cards/passes issued by RST to you and all family members must be

returned to RST. You need to cut each one into four, take a photo and email

it to rst@raildeliverygroup.com

You need to do this for family members as well. If employees fail to do this

and then join another TOC, RST will not issue any new cards/passes until

these expire or are returned.

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Section 5: Eligibility of family members

Spouse/Partners and child dependants

As a general rule you can apply for travel facilities for the following:

• one spouse or partner (providing you live together)

• resident dependant children up to the age of 18

• resident dependant children (though they may reside at another

address in term time if they attend college or university

elsewhere) between 18 and 25 subject to declaration of continued

eligibility

• resident dependant children aged 25+ in very limited

circumstances

Children under age 5 travel for free on most National Rail services.

Therefore staff travel facilities are not normally issued until a child reaches

their 5

birthday. However RST will issue national staff travel facilities

once a child is over twelve months of age. FIP cards are issued to children

aged 4 and over on request, providing the employee holds an active FIP

card.

Once a child dependant is earning over the weekly limit (unless they are in

full time education and earning more during the holiday time only) then

they are not eligible for rail staff travel facilities.

It is up to the employee to decide whether spouse/partners and child

dependants are issued with rail staff travel facilities. No spouse/partner or

child dependant is independently eligible for anything.

Spouse/Partners and child dependants generally receive the same National

leisure-only benefits as the employee.

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The Employee is responsible for the correct use of rail staff travel facilities

by partners and child dependants.

Employees can apply online at

www.raildeliverygroup.com/rst/forms.html#family

The forms are

• Add Spouse or Partner (XX02a) - if for a partner you will also need

the Partner Declaration (XX03)

• Add Child Dependant (XX02b)- if child is aged 18 or over you will

also need the Child Declaration (XX05)

Divorce or separation from a spouse/partner

In the event of divorce or legal separation, or no longer living together, all

cards and passes for the spouse/partner must be returned.

Once a partner is no longer eligible the employee must inform RST

immediately by completing a Dependant Card Not Required form XX24 on

the RST website. The cards and passes must be returned to RST by signed

for delivery or images of them cut up must be sent by e-mail to

rst@raildeliverygroup.com

You cannot apply for facilities for any new spouse/partner until the passes

from the first partner have been returned or have expired by date.

The Travel Irregularities section contains information on how employees

not making RST aware of any changes can impact on the employees

eligibility to rail staff travel.

Children no longer dependant on the employee

When children are no longer dependant on the employee, either by gaining

employment, leaving home or entering into a serious relationship, all cards

and passes must be returned.

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The employee must inform RST immediately by completing a Dependant

Card Not Required form XX24 on the RST website. The cards and passes

must be returned to RST by signed for delivery or images of them cut up

must be sent by e-mail to [email protected]m

More eligibility information

More specific details about individual circumstances, categories, variations

and eligibility is available online and employees should check this, or

contact RST, if they are ever in doubt about eligibility of one of their

children.

• Conditions of Issue and Use

www.raildeliverygroup.com/rst/conditions-of-issue-and-use.html

• Eligibility of Family Members

www.raildeliverygroup.com/rst/eligibility.html

Facilities for a couple, both employed in the rail industry

As a general rule, upon becoming an “employed couple”, you can opt for

leisure travel in your own right, or as a partner. This must apply to both

National and international leisure travel. You can however retain residential

travel and your TOC Specific travel offered by your employer separately as

an employee, even if you take your leisure travel through your partner.

European (FIP) travel must align with your national travel facilities, as

opposed to TOC-specific, eligibility.

We recommend that you approach RST for specific guidance if you are

unsure.

Likewise children of employees who both work in the railway are only

eligible for one set of National rail staff travel facilities.

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Section 6: Travel on National Rail

Leisure Travel

Staff discounted (priv rate) tickets

Leisure travel is delivered via the Rail Staff Leisure Card.

You can use it to purchase unlimited staff discounted (priv rate) tickets for

leisure travel only, subject to the Restrictions on Travel as documented

above in section 2.

Staff discounted (priv rate) tickets can only be used by the Rail Staff Leisure

Card holder and are not transferrable to any other person.

The current Rail Staff Leisure Card is valid until the date printed on the

card.

Ticket Type

Discount available on National Rail services

Anytime

75% off the public fare

Off-Peak

75% off the public fare. Travel is subject to the same

time restrictions as the public ticket.

70 min flex

fares

75% off the public fare on a specific price point.

Only available through RST Online or at station ticket

offices. Not available on-board trains.

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Ticket Type

Discount available on National Rail services

Advance

Generally none, but some on selected LNER routes on a

specific price point.

Only available through RST Online or at station ticket

offices. Not available on-board trains.

Rovers and

Rangers

75% off the public fare for most Rovers and Rangers.

Some Rover and Rangers have no staff discount (priv

rate) available.

Plusbus Day

tickets

No discount available.

The Rail Staff Leisure Card on its own is not valid for the

purchase of a Plusbus Day ticket.

Plusbus Day tickets can be purchased at the appropriate

public rate if you present any of the following at the

ticket office:

• staff discounted (priv rate) Anytime or Off-Peak

ticket

• staff discounted (priv rate) Rover or Ranger

• staff discounted (priv rate) Season Ticket

A PlusBus ticket cannot be bought if the origin and

destination stations of the rail journey indicated on the

ticket or pass are located wholly within the same

towns PlusBus travel zone (or within the same

metropolitan region: Greater Manchester; South

Yorkshire; West Midlands; West Yorkshire)

Plusbus

Season tickets

No discount available.

The Rail Staff Leisure Card on its own is not valid for the

purchase of a Plusbus Season ticket.

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Ticket Type

Discount available on National Rail services

Plusbus Season tickets can be purchased at the

appropriate public rate if you present any of the

following at the ticket office:

• staff discounted (priv rate) Rover

• staff discounted (priv rate) Season Ticket

The PlusBus season ticket may not extend beyond the

end of validity date of the Rover or Season Ticket.

Staff discounted (priv rate) tickets are not valid on TfL Underground and

DLR services in London except when the ticket shows the Cross-London

Indicator, in which case it may be used on the Underground to cross London

between the relevant London Terminal stations only.

Staff discounted (priv rate) tickets purchased with a Rail Staff Leisure Card

must not be used for business, trading, duty or residential (commuting to

work or travel to educational establishments).

The agreement underwriting this non-contractual arrangement for Non-

Safeguarded Leisure Travel is reviewed annually by TOCs and may be

withdrawn at any time.

Staff Travel Restrictions and complimentary refreshments

The use of staff discounted (priv rate) tickets and staff discounted (priv rate)

Season Tickets is subject to Staff Travel Restrictions on rail services. These

are updated at least twice per year on the RST website. They are published

on the website at www.raildeliverygroup.com/rst/where-can-i-go.html

It is the responsibility of the employee and their family member to ensure

they do not travel in contravention of the Staff Travel Restrictions. It is not

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the responsibility of RST Online or any ticket office or ticket clerk to know

whether or not the train you wish to travel on is subject to the Staff Travel

Restrictions.

Travelling on restricted services will be treated as a Travel Irregularity.

Train Operators have restrictions on the acceptance of complimentary

refreshments by holders of rail staff travel facilities.

As ticket inspection and refreshment service may be carried out by different

on-board staff, those providing refreshments may not know that you are

travelling using Rail Staff Travel facilities.

You must refuse refreshments when offered, unless the Staff Travel

Restrictions document specifically allows you to accept them.

Class of Travel

If you hold a STD class Rail Staff Leisure Card, then you may only buy

Standard Class staff discounted (priv rate) tickets and travel in Standard

Class.

Where a TOC offers Weekend First upgrades, Rail Staff Leisure Card holders

with Standard Class staff discounted (priv rate) tickets, may purchase the

Weekend First upgrade at the public rate and travel in First Class

accommodation.

A few TOCs may allow the purchase of upgrades for First Class using apps

such as Seatfrog, however, not all of them allow this. If it is permitted, it will

be documented in the Staff Travel Restrictions.

Apart from the exceptions above, you cannot pay the difference between

Standard Class and First Class fares to travel in First Class accommodation.

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If you hold a 1st Class Rail Staff Leisure Card, then you may buy either

Standard or First Class staff discounted (priv rate) tickets. If you buy

Standard Class staff discounted (priv rate) tickets, then you may only travel

in Standard Class accommodation.

Seat Reservations

When purchasing a staff discounted (priv rate) ticket it is normally possible

to make a seat reservation where available. Seat reservations are available

via RST Online either as part of a ticket purchase or separately if travelling

with a dated Staff Travel Card or Status Pass. Some TOCs restrict staff from

making seat reservations and the rules are in the Staff Travel Restrictions.

How to buy a staff discounted (priv rate) ticket, and what to do if this is

not possible

You can purchase tickets online your RST Online account. If you do not yet

have details on how to do this contact rst@raildeliverygroup.com

Where the station has a staffed ticket office, you must purchase a valid

ticket before you start a journey, irrespective of the length of queue or wait

time.

If you are travelling from a station within a Penalty Fare area, then you must

obtain a permit to travel at the public rate in accordance with the Penalty

Fare instructions displayed at the station.

If you board a train from a station with an open ticket office and have no

ticket, or from a station in a Penalty Fare area and you haven’t obtained a

‘promise to pay’ ticket, the train operator is within their right to refuse to

sell you a Priv-rate ticket and report it as a Travel Irregularity.

Only if the ticket office is closed, and there is no local ‘promise to pay’ in

use, can you buy a Priv-rate ticket on board a train. You must actively seek

out staff on-board the train, have your fare ready and offer to pay it at the

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first available opportunity. By offering to pay there can be no question that

you are trying to travel without paying.

If you don’t actively offer to pay, then you may be accused of fare

avoidance, and risk committing a Travel Irregularity. (See the separate

section on Travel Irregularities for the consequences).

Residential Travel (Commuting)

Residential travel can only be granted from the station nearest to your

home address and the station nearest your permanent work location.

A Rail Staff Leisure Card cannot be used to buy a Priv Rate Season Ticket or

daily tickets for travel to work or school/college.

Priv Rate Season Tickets are available immediately upon commencing

employment with a TOC once their purchase has been authorised by Rail

Staff Travel.

For more information see section ‘Staff discounted (priv rate) Season

Ticket.’

Staff discounted (priv rate) Season Tickets may also be used for leisure

travel on the route specified.

Sleeper Services

Employees, spouse/partners and child dependants are eligible for staff

travel on Caledonian Sleeper and Great Western Railway Sleeper:

Caledonian Sleepers

On Caledonian Sleeper services between Euston and destinations in

Scotland there are two options available for staff discounted travel:

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1. 75% discount off the public fare (single only), inclusive of travel

and room accommodation (Solo or Twin Accommodation), on

presentation of a Rail Staff Leisure Card. Reduced fares are subject

to availability and can be purchased in advance from a National

Rail station or via RST Online.

2. Purchase a staff discounted (priv rate) Any time or Off Peak ticket

and pay the room supplement. There is no discount on the room

supplement. Room supplements can be booked online at

www.sleeper.scot

Please note that option 1 is usually cheaper.

Holders of Standard Class facilities may only travel in Classic

accommodation. Holders of Standard Class facilities must pay the full public

rate if they wish to travel in Club Class.

Holders of 1st Class facilities are eligible for discounted travel in either Club

or Classic accommodation.

There are no staff discounted rates on travel in Caledonian Doubles.

There is no discounted travel in the overnight seated accommodation. Rail

staff may use discounted travel in seated accommodation on daytime legs

between Kingussie – Inverness, Edinburgh – Fort William and Fort William

– Edinburgh. Reservations are mandatory but this can only be made up to 7

days before travel. This applies to all travel facilities including 75%

discounted tickets, or season tickets.

Travelling with children on Caledonian Sleeper

When travelling with children, you may obtain 75% discount off the public

fare inclusive of travel and room accommodation on presentation of a Rail

Staff Leisure Card.

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You need to request a ‘Solo Room with free child’ ticket and the child

effectively travels for free.

Reduced fares are subject to availability and can be purchased in advance

from a National Rail station.

If there are more children travelling than adults with rail staff travel

facilities, then an additional room will have to be purchased at the 75%

discount adult rate.

Great Western Railway sleepers

Great Western operate the Night Riviera sleeper between London

Paddington and Penzance.

To travel you must purchase a staff discounted (priv rate) ticket and pay the

sleeping berth supplement.

The berth supplement is £60 for a berth in a twin cabin, or £90 for a berth

in a solo cabin. The twin cabin cannot be shared with a stranger, so if two

pass holders are travelling, the price is £120. There are no discounts on the

berth supplements for any category of customer (Child / Railcard / PRIV

etc.).

Staff discounted (priv rate) tickets may be used in the seated

accommodation, but seat reservations are strongly recommended.

Tickets can be purchased from a GWR managed station ticket office, or via

RST Online.

(Source: RST Ref: 90-003-003/D8250INC)

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Train delays and service disruption

When employees using their national leisure or residential travel

concessions are subject to train delays and service disruptions, they should

be dealt with no less favourably than the public insofar as the provision of

alternative transport, overnight accommodation or compensation (based

on actual fare paid if appropriate) is concerned.

Employees should apply for ‘Delay/Repay’ on the website of the TOC they

were travelling on.

Travel Irregularities

Employees are responsible for the proper use of all rail staff travel facilities

that are issued to themselves and their families.

The Employee has absolute discretion as to whether they allow their

spouse/partner and child dependant(s) to enjoy these facilities.

The Scheme sets out the penalties if any holder of any National or

International rail staff travel facility, whether employee, spouse/partner or

dependant child, attempts to use it fraudulently or allows someone else to

do so.

Generally, if a primary cardholder transgresses, the spouse/partner and all

dependants also lose their facilities; if a spouse/partner or dependant child

is at fault, then generally just that individual is subject to penalty.

Any person who is found to:

• improperly use any Rail Staff Leisure Card

• improperly use any ticket/pass issued by or on behalf of a TOC or

Group

• transfer or any card, ticket or pass, or attempts to do so,

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will be liable to prosecution, permanent withdrawal of rail staff travel

facilities and, if an employee, possible dismissal.

Staff discounted (priv rate) leisure tickets purchased with a Rail Staff

Leisure Card are not valid for business, trading, duty or residential use

(commuting to work or travel to educational establishments) by either

employees, partners or dependant children. Where such cases are

detected they will be treated as a travel irregularity.

There is more information in the Travel Irregularities document on the RST

website www.raildeliverygroup.com/rst/where-can-i-go.html

Complaints

If you have a problem using Rail Staff Travel facilities on TOC services, you

should firstly raise the issue with the TOC concerned. Details of how to

contact each TOC can be found on their website.

If your complaint remains unresolved, then you should then raise your

complaint with the Rail Ombudsman. www.railombudsman.org

If you have problems in the following areas, please contact Rail Staff Travel

• Using Travel facilities on non-TOC services, e.g. Leisure Railways

• The service provided to you by Rail Staff Travel

• Using FIP Rail Staff Travel facilities in Europe

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Section 7: National Rail services in Great Britain

Rail Staff Travel facilities are valid on the services of the following franchised

and concessionary National Rail train operating companies in Great Britain.

Avanti West Coast

C2c

Caledonian Sleeper

Chiltern Railways

CrossCountry

East Midlands Railway

Elizabeth line

Gatwick Express

Great Northern

Greater Anglia

Great Western Railway

London North Eastern Railway

London Overground

Merseyrail

Northern

Island Line (Isle of Wight)

Scotrail

South Western Railway

Southeastern Railway

Southern

Thameslink

TransPennine Express

Transport for Wales

West Midlands Trains operating

under two brand names

• London Northwestern

Railway

• West Midlands Railway

When a franchised or concessionary operator is replaced by another

franchised or concessionary operator, or any other operator appointed by

the Department for Transport, rail staff travel facilities remain valid on the

services provided by the new operator. The only exception is for employees

who are issued with a card/pass valid on operators within their TOC Owning

group. If operators are no longer part of a TOC Owning group then those

Group specific cards/passes will not be valid on those service.

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Section 8: Other undertakings in Great Britain

Travel facilities are granted to employees, spouse/partners and child

dependants on some other GB transport undertakings as indicated below.

Unless otherwise stated, only reduced rate travel is available, and for leisure

use only.

Rail

Eurostar

The Rail Staff Leisure Card does not offer discounts on Eurostar.

You can benefit from FIP discounted fares once you have an FIP

International Reduced Rate Card which should be carried with you on the

journey.

FIP fares are subject to availability (so the further in advance the FIP tickets

are booked, the greater the choice of trains available.

Reservations on Eurostar services are compulsory. For prices and booking

please see www.raildeliverygroup.com/rst/offers

Although tickets can be purchased on the day of travel at the stations

served, it is better to obtain tickets in advance through International Rail.

For International Rail, you can email them at sales@bookmyrst.co.uk or visit

the website www.bookmyrst.co.uk

There are also alternative agents, details can be found on our FAQs

www.raildeliverygroup.com/rst/faqs.html#IntBook

Reservations can be made in Standard Premier (1st class) by holders of 1st

Class FIP.

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You cannot upgrade from Standard Class to Standard Premier for holders of

Standard Class FIP.

Grand Central

Open access operator Grand Central accepts:

• staff discounted (priv rate) tickets purchased with the Rail Staff

Leisure Card.

• staff discounted (priv rate) season tickets

Heathrow Express

Open access operator accepts staff discounted (priv rate) tickets purchased

with a Rail Staff Leisure Card for leisure travel. Tickets can be purchased at

the ticket office at Paddington, or the ticket office at Terminals 2 and 3, or

the ticket office in the arrival hall at Terminal 4 and Terminal 5.

Alternatively, a Priv-Oyster card may be used. The fare charged will be the

staff discounted (priv rate) of the Peak or Off-Peak public single ticket as

appropriate.

Children under 16 travel free at all times on Heathrow Express, as long as

they travel with a fare-paying adult. Customers travelling with children

under 16 should ask Heathrow Express staff to open the ticket gate for

them, to allow entry to the platform. Children who have a 5-10 or an 11-15

Zip Oyster photocard or a Young Visitor discount added to a standard retail

Oyster card or to a Visitor Oyster card should not touch in or out as they will

be charged. There is no limit to the number of accompanied children

allowed to travel for free.

Hull Trains

Open access operator Hull Trains accepts:

• staff discounted (priv rate) tickets purchased with the Rail Staff

Leisure Card.

• staff discounted (priv rate) season tickets

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London Tramlink

Unlimited free leisure travel for Rail Staff Leisure Card holders (just show

your Rail Staff Leisure Card).

LUMO

Open access operator Lumo accepts:

• staff discounted (priv rate) tickets purchased with the Rail Staff

Leisure Card.

• staff discounted (priv rate) season tickets

LUMO services are standard class only. There is no 1st class

accommodation.

West Coast Railway Company - The Jacobite

Steam-hauled main line charter trains operate weekday return services

between Fort William and Mallaig typically from April to October, with

weekend return services for a slightly shorter period. You can travel on

these services at a privilege rate of a quarter of the published price.

There is no staff discounted (priv rate) available on 1st class fares.

West Coast Railway Company booking details:

Std class staff discounted (priv rate) tickets. Telephone: 01524 732100.

First class public rate tickets. Website westcoastrailways.co.uk

Heritage Railways (generally not on the National Rail network)

Staff discounted (priv rate) travel is generally not available on special event

days with leisure/heritage railways. You should check with the railway

Source RST Ref: 90-035-421/D7976INC

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before making a trip to ensure that staff discounted (priv rate) travel is

available on your intended day.

Staff discounted (priv rate) travel is obtained by presentation of the Rail

Staff Leisure Card. Other TOC specific and group specific passes will not be

accepted.

Railway company

Notes

Avon Valley Railway

Bala Lake Railway

Bluebell Railway

Bodmin & Wenford

Railway

Brecon Mountain Railway

Bure Valley Railway

Chinnor and Princes

Risborough Railway

Half-price adult tickets only when you book at

www.chinnorrailway.co.uk using the Offer Code

TOC. Under 5s get free travel and £3 flat-fare

for 5-15 years. Valid only on Standard Days, not

on Gala Days, Dining Services, or Santa Specials.

At the final Checkout, select the green REDEEM

BUTTON for the discount to be applied.

Crich Tramway Museum

National Tramway Museum (2 for 1 offer)

East Lancashire Railway

Discounts on Standard Travel (Green / Blue /

Orange Days) and steam/diesel galas can be

booked online in advance or on the day.

Discounts on some other special events (check

with ELR before booking).

customer.services@eastlancsrailway.co.uk

Source: RST Ref 90-035-031/D7661INC. This is a commercial offer provided

through the goodwill of the CPRR rather than a reciprocal arrangement with Rail

Staff Travel.

Source: RST Ref:90-035-427/D8368INC

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Railway company

Notes

Embsay Steam Railway

Ffestiniog Railway and

Welsh Highland Railway

In place of 2

class accommodation, the

Railway provides 3

class

Great Central Railway

Helston Railway

Isle of Wight Railway

Kent and East Sussex

Railway

Lakeside and

Haverthwaite Railway

Lappa Valley Railway

Llanberis Lake Railway

Lynton and Barnstaple

Railway

Mid-Hants Railway

(Watercress Line)

North Norfolk Railway

North Yorkshire Moors

Railway

Staff discounted (priv rate) tickets are 75%

discount off standard fares on ordinary

timetabled daily services (excluding pre-

bookable services including Pullman Dining

Trains and special events.) Only bookable on

the day of travel at an NYMR Booking Office

and subject to availability. Priv-rate ticket does

not include the annual pass offer.

Paignton & Dartmouth

Steam Railway

Plym Valley Railway

Staff discounted (priv rate) tickets are not

available on Christmas services

Ravenglass and Eskdale

Railway

Staff discounted (priv rate) tickets issued only

at Ravenglass Booking Office. Not available on

Bank Holidays and subject to availability.

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Railway company

Notes

Romney, Hythe and

Dymchurch Light Railway

Staff discounted (priv rate) tickets are only

issued if purchasing a RomneyRover and are not

available for use on special event days (see -

www.rhdr.org.uk)

Severn Valley Railway

Snowdon Mountain

Railway

Staff discounted (priv rate) tickets are issued for

return journeys only

South Devon Railway

Strathspey Railway

Swanage Railway

Staff discounted (priv rate) tickets are not valid

on special event days.

Talyllyn Railway

Vale of Rheidol Railway

Welsh Highland Railway

See Ffestiniog Railway

Welshpool and Llanfair

Light Railway

Staff discounted (priv rate) tickets are not

available on special event days, dining trains,

and other premium services.

Wensleydale Railway

West Somerset Railway

Shipping

P&O Ferries (Dover-Calais & Hull-Rotterdam)

Rail Staff Leisure Cards issued to employees, partners and child dependants

can be used for a discount for travel on any of the Dover-Calais, and Hull-

Rotterdam routes against the standard fares for any duration.

Travel on the Dover-Calais route as a Foot Passenger (without a vehicle) is

free except for the port taxes charged. Port taxes are payable in each

direction. Port Tax tickets for travel as a Foot Passenger are not available to

book on-line. For these call the P&O Ferries contact centre.

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Route

Adult port tax

Child (4-15 yrs) port tax

Dover – Calais

£4.00

Foot passengers can travel on one morning, one afternoon and one evening

sailing per day only in each direction. The schedule varies depending on the

time of year which is why 2 times are listed for most sailings.

• Dover to Calais 09:15 or 09:55, 13:40 or 14:00, 17:25

• Calais to Dover 10:35 or 11:10, 15:50 or 15:55, 18:50 or 19:20.

Present your Rail Staff Leisure Card at the port when you check-in for travel.

Failure to do so will result in being refused travel.

P&O Ferries booking details

• Web www.poferries.com/ATOC (when prompted for your Membership

Number, enter the number of your current Rail Staff Leisure Card)

• Email: RTS.supportgroup@poferries.com

Tel: 01304 448 888. Hours of operation daily 07.30 until 21.00 (22.00 from

Easter to September). Telephone bookings attract an additional charge of

approximately £5, unless paying Port Tax tickets only. Stena Line Irish

Services

Rail Staff Leisure Cards for employees, partners and dependant children can

be used on services operated by Stena Line on its services to the Republic

of Ireland and Northern Ireland.

Travel as a foot passenger is free, but a Port Tax ticket (for all passengers

aged 4 or over) must be obtained in advance and presented at the

embarkation port.

Passengers should report at least 45 minutes prior to departure on all

routes except Belfast-Liverpool where check-in is at least 90 minutes prior

to departure.

Source RST Ref: 90-035-017/D8452INC

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The following routes tend to be exceptionally busy throughout the summer

months, Christmas, New Year, Easter, Halloween and Bank Holiday periods:

• Cairnryan – Belfast

• Fishguard – Rosslare

• Holyhead – Dublin

• Liverpool – Belfast

Reservations are compulsory on all sailings. All free and concessionary

travel holders must have the correct documentation before travelling.

Bookings cannot be made at the Port on the day of departure.

Space for concessionary travel is subject to availability. An alternative can

be requested if the first choice of sailing has no space left for concessionary

travel.

All Stena Line services are single class.

Vehicles

Fares are generally cheaper the earlier the booking is made. As such the

50% discount available to staff for conveyance of vehicles will be on the flexi

fare available at the time of booking.

Port Taxes

These are payable on Stena Line services in each direction for adults and

children (4-15 years).

Route

Adult

Child (4-15 yrs)

Fishguard – Rosslare

£5.00

£3.00

Rosslare - Fishguard

€7.00

€4.00

Holyhead - Dublin

£5.00

£3.00

Dublin - Holyhead

€7.00

€4.00

Cairnryan - Belfast

£5.00

£3.00

Liverpool - Belfast

£15.00

£13.00

Belfast - Liverpool

£15.00

£13.00

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Environmental Charge

All passengers and vehicles are subject to the Environmental Charge

introduced as part of the global regulation on Sulphur emissions introduced

by the International Maritime Organisation.

The fees are currently payable for all single journeys as follows:

Vehicle

Adult

Child (4-15 yrs)

£3.00/€3.00

£2.00/€2.00

£1.00/€1.00

More details are available on the Stena Line website here:

www.stenaline.co.uk/faqs/book-quote-online/what-is-the-environmental-

charge

Other facilities

Cabins, Stena Plus and Meals can also be pre-booked at brochure prices.

Stena Line booking details

Telephone: 03432 081801 for port tax payments and vehicle discounted

fares.

Online: www.stenaline.co.uk for Cabins, Stena Plus and Meals.

Stena Line Harwich to Hook of Holland

The facilities for this are in the European (FIP) Arrangements section

towards the end of this document.

Irish Ferries

Irish Ferries operate services between Pembroke Dock and Rosslare, and

between Holyhead and Dublin.

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Rail Staff Leisure Card holders may purchase staff discounted (priv rate)

foot-passenger tickets.

The discount is available on the price of the foot-passenger ticket. Port tax

must be paid at the public rate. Tickets must be purchased from Irish Ferries

in advance of travel.

Irish Ferries booking details

Telephone 08717 300 400

Windermere Lake Cruises

Unlimited free travel is granted to all Rail Staff Leisure Card holders,

including partners and child dependants.

Before boarding, a Boarding Pass must be obtained by producing a valid Rail

Staff Leisure Card at the Company’s booking offices at Ambleside, Bowness

or Lakeside.

Luton Airport

Luton DART

Privilege rate tickets may be purchased to Luton Airport.

Until 3 March 2024 the ticket will be priced at the privilege rate for the

National Rail portion of the journey and the full public rate for the Luton

DART.

From 3 March 2024 the ticket to Luton Airport including the travel on Luton

DART will be at priv-rate.

There is no free travel on Luton DART for any rail staff holding any TOC

specific pass.

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Section 9: Travel in London

There is no eligibility for free or reduced rate travel on TfLs’ London

Underground, Dockland Light Railway, bus and river services.

National Rail Services in the Oyster area

You can use your Rail Staff Leisure Card to travel at staff discounted (priv

rate) either by purchasing a paper ticket or using an Oyster card. This is for

leisure journeys only and cannot be used for residential travel.

If you want to travel using staff discounted (priv rate) on an Oyster card,

take your Rail Staff Leisure Card to one of the Elizabeth Line stations listed

below within the times stated and ask an Elizabeth Line member of staff for

help. Your Oyster card must be registered before staff can set the

discount.

Station

Monday to

Friday

Saturday

Sunday

Ilford

10am - 3pm

Romford

10am - 3pm

Ealing Broadway

10am - 3pm

West Ealing

10am - 3pm

Hayes and Harlington

10am - 3pm

Southall

10am - 3pm

West Drayton

10am - 3pm

Abbey Wood

10am - 3pm

Custom House

10am - 3pm

Woolwich

10am - 3pm

Canary Wharf

10am - 3pm

Paddington

10am - 3pm

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London Overground and the Elizabeth Lline are part of the national rail

network so priv rate tickets are valid on all of their services.

On services operated by Tramlink which is owned by TfL, showing a Rail Staff

Leisure Card allows free leisure travel.

There is no concessionary travel within London on other TfL services (i.e.

London Underground, Docklands Light Railway, London Buses, London

River Services etc.).

However, staff discounted (priv rate) tickets purchased with a Rail Staff

Leisure Card may used on TfL services for National Rail Cross London

journeys between London Terminals stations where the relevant Cross

London indication is shown on the National Rail travel ticket.

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Section 10: Northern Ireland and the Republic of Ireland

You cannot use your Rail Staff Leisure Card for free or discounted travel in

Northern Ireland or the Republic of Ireland.

The FIP Card can be used to purchase discounted tickets, and FIP coupons

can be used for free travel. See ‘Travel Tips in Europe’ for more

information.

If you are crossing the border travelling on the Enterprise service and using

FIP coupons and crossing the border then both NIR and CIE coupons are

needed.

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Section 11: Foreign Undertakings

European (FIP) Arrangements

After one year’s service, reduced rate or free rail travel is granted to TOC

employees, partners and child dependants on FIP carriers.

The International Reduced Rate Card (FIP Card) is for unlimited reduced

rate leisure travel (i.e. buying discounted tickets) and International

Coupons (FIP Coupons) are for limited free leisure travel.

FIP free and reduced rate travel facilities may only be used for leisure

purposes. They cannot be used for residential, commuting or duty travel.

Guidelines on travel in Europe can be found in the Travel Tips for Europe

guide on the RST website. www.raildeliverygroup.com/rst/where-can-i-

go.html

General

There are a number of open access and franchised carriers in countries

which were previously covered by a single national carrier. FIP facilities are

carrier specific and care must be taken by FIP facilities holders to ensure

that the carrier accepts the FIP facilities held.

The class of travel allowed by European carriers is the same as that granted

to an employee on National Rail.

On FIP carriers (except on Eurostar), it is usually possible to upgrade from

Class to 1

Class where the difference in the public fare between 2

and

class is paid for in advance. It is an offence for an employee holding 2

class facilities to travel 1

class unless the difference in fare has been paid

prior to travel.

Business class is often not available to FIP 1

or 2

class facilities holders.

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Restrictions imposed by FIP carriers from time to time are on the Where

Can I Go page of the RST website - www.raildeliverygroup.com/rst/where-

can-i-go.html

Supplements and seat reservations are payable on many express, long

distance or cross-border services, particularly ICE and TGV. Some carriers

do not permit supplements to be purchased on board the train, unless

departing from a station where the ticket office is not staffed.

Free Travel

Free travel is granted usually once a year on most FIP carriers to all

employees, spouse/partners and child dependants (see table below for

details). FIP International Free Coupons that are issued must be in the same

name as your passport and you must have this with you when traveling.

Coupons are valid for a maximum of 3 months from date of issue. To travel

before 31 March of the next year out of the current year’s quota, you must

apply at least 3 weeks before 31 December, and state your outward travel

date as 31 December.

Apply online on the International Coupon Application Form (XX09b for

employee travel only or XX09c for employees, partners and child

dependants) at - www.raildeliverygroup.com/rst/forms.html#international

You must apply a minimum of 3 weeks before your intended date of

travel.

Coupons are issued as a batch for the journey requested.

All FIP carriers listed below grant unlimited reduced rate leisure travel for

all FIP card holders. The table shows the number of coupons per calendar

year available for employees and dependants (in this context dependants

refers to both partners and dependant children).

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Carrier

Location

No. free per calendar

year for employees and:

BDZ - Balgarski darzhavni zheleznitsi

Bulgaria

1, and 1 for each dependant

BLS AG

Switzerland

1, and 1 for each dependant

BSB/VSU - Bodensee-Schiffsbetriebe

Austria,

Switzerland,

Germany

1 (employee only)

ČD - České dráhy

Czech Republic

1 (employee only)

CFL - Société nationale des chemins de

fer luxembourgeois

Luxembourg

1, and 1 for each dependant

CFR - Căile Ferate Române

Romania

1 (employee only)

ClÉ - Córas lompair Éireann

Republic of

Ireland

2, and 2 for each dependant

CP - Comboios de Portugal

Portugal

1 (employee only)

DB - Deutsche Bahn AG

Germany

1 (employee only)

DSB - Danske Statsbaner

Denmark

1 (employee only)

Euskotren – EuskotrenTrena

Spain

1 (employee only)

FS - Ferrovie dello Stato Italiane

Italy

1, and 1 for each dependant

GYSEV - Győr-Sopron-Ebenfurti Vasút

Austria,

Hungary

1 (employee only)

HT – Hellenic Train

Greece

1, and 1 for each dependant

HŽ - Hrvatske željeznice

Croatia

1 (employee only)

KD - Koleje Dolnośląskie

Poland

1 (employee only)

KŚ - Koleje Śląskie

Poland

1 (employee only)

KW - Koleje Wielkopolskie

Poland

1 (employee only)

ŁKA - Łódzka Kolej Aglomeracyjna

Poland

1 (employee only)

MAV - Magyar Államvasutak

Hungary

1 (employee only)

NIR - Northern Ireland Railways

Northern

Ireland

2, and 2 for each dependant

NS - Nederlandse Spoorwegen

Netherlands

2, and 2 for each dependant

ÖBB - Österreichische Bundesbahnen

Austria

1, and 1 for each dependant

PKP - Polskie Koleje Państwowe

Poland

1 (employee only)

RENFE - Red Nacional de los

Ferrocarriles Españoles

Spain

1 (employee only)

SBB-CFF - Schweizerische

Bundesbahnen

Switzerland

1 (employee only)

Also known as Raaberbahn.

Rail Staff Travel Guide for holders of the Rail Staff Leisure Card

90-011-032 D7430AA v26 February 2024 Rail Staff Travel

Page 47 of 48

Carrier

Location

No. free per calendar

year for employees and:

SNCB - Société nationale des chemins

de fer belges

Belgium

2, and 2 for each dependant

SNCF - Société nationale des chemins

de fer français

France

2, and 2 for each dependant

SP - Schweizer Privatbahnen

Switzerland

1 (employee only)

StL - Stena Line BV

North Sea

2, and 2 for each dependant

SV - Srbija Voz

Serbia

1 (employee only)

SŽ - Slovenske železnice

Slovenia

1 (employee only)

VR - VR-Group Ltd

Finland

1 (employee only)

Vy - Vygruppen

Norway

1 (employee only)

ŽPCG - Željeznički prevoz Crne Gore

Montenegro

1 (employee only)

ŽRS - Željeznice Republike Srpske

Bosnia-

Herzegovina

1 (employee only)

ŽRSM - - Železnici na Republika Severna

Makedonija

North

Macedonia

1 (employee only)

ŽSR - Železnice Slovenskej republiky

Slovakia

1 (employee only)

Reduced rate travel – FIP Cards

International Reduced Rate (FIP) Cards are valid for two calendar years.

They are only valid for travel in conjunction with the Passport of the holder,

and must be presented to purchase discounted tickets, and also when

discounted tickets are inspected. The name on the passport must match

that on the International Reduced Rate Card.

Stena Line BV free travel for one return journey – present an FIP coupon + Port Tax ticket

+ Environmental Charge. Reduced rate tickets available at ports only. Advance reservations

mandatory – phone 01255 202352.

Rail Staff Travel Guide for holders of the Rail Staff Leisure Card

90-011-032 D7430AA v26 February 2024 Rail Staff Travel

Page 48 of 48

Booking reduced rate tickets or obtaining reservations for free travel

To obtain reduced rate tickets, seat, couchette, sleeper reservations and

supplements from the UK, you can contact, International Rail. Bookings can

be made as early as 6 months, or as late as 21 days, prior to travel.

W: www.bookmyrst.co.uk/

E: [email protected]o.uk

You can also make bookings for journeys involving any of the following:

• When using International Coupons for free travel but additionally

requiring reservations or supplements, or using an FIP card for

discounted journeys

• Eurostar* London to Lille/Paris/Brussels/Amsterdam

• Lyria* TGV services between France and Switzerland

• Thalys* services (operated by THI Factory) between

France/Belgium and the Netherlands and Germany

• Thello* services between France and Italy

• AVE** services within Spain

• TALGO* services within Spain and between Spain and Portugal

• RENFE services within Spain and services between Spain and

Portugal

• DB/SNCF* services between Paris and cities in Germany

* FIP Leisure Fares include travel ticket and seating/overnight

accommodation. International Coupon Tickets are not valid.

** special FIP Leisure Fares which include travel ticket and reservation are

payable by holders of International Coupon tickets and International

Reduced Rate Cards.

When booking please have your International Reduced Rate Card and

debit/credit card details ready.