5
HP Smart Support automatically collects the telemetry necessary upon initial boot of the product to deliver device-level
configuration data and health insights and is available preinstalled on select products, thru HP Factory Configuration Services;
or it can be downloaded. For more information about how to enable HP Smart Support or for download, please visit
http://www.hp.com/smart-support.
6
HP Password Manager requires Internet Explorer or Chrome or FireFox. Some websites and applications may not be supported.
User may need to enable or allow the add-on / extension in the internet browser.
7
Microsoft Defender Opt in and internet connection required for updates.
8
HP Sure Start Gen 7 is available on select HP PCs and workstations. See product specifications for availability.
9
HP Sure Run Gen5 is available on select Windows 11 based HP Pro, Elite and Workstation PCs with select Intel® or AMD
processors
10
HP Sure Recover Gen4 is available on select HP PCs and requires Windows 10 and an open network connection. You must back
up important files, data, photos, videos, etc. before using HP Sure Recover to avoid loss of data. Network based recovery using
Wi-Fi is only available on PCs with Intel Wi-Fi Module
11
HP Sure Click requires Windows 10 Pro or higher or Enterprise. See https://bit.ly/2PrLT6A_SureClick for complete details.
12
HP Sure Sense requires Windows 11 Pro or Enterprise and supports Microsoft Internet Explorer, Google Chrome™, and
Chromium™. Supported attachments include Microsoft Office (Word, Excel, PowerPoint) and PDF files in read only mode, when
Microsoft Office or Adobe Acrobat are installed.
13
HP BIOSphere Gen6 features may vary depending on the platform and configurations.
14
HP Support Assistant requires Windows and Internet access.
16
Secure Erase – For the methods outlined in the National Institute of Standards and Technology Special Publication 800-88
“Clear” sanitation method. HP Secure Erase does not support platforms with Intel® Optane.
17
HP Sure Admin requires Windows 11, HP BIOS, HP Manageability Integration Kit from
http://www.hp.com/go/clientmanagement and HP Sure Admin Local Access Authenticator smartphone app from the Android or
Apple store.
18
HP Wolf Pro Security Edition is available preloaded on select SKUs, and, depending on the HP product purchased, includes a
license with a term length communicated to you at purchase and in your order confirmation email. The HP Wolf Pro Security
Edition software is licensed under the license terms of the HP Wolf Security Software - End-User license Agreement (EULA) that
can be found at: https://support.hp.com/us-en/document/ish_3875769-3873014-16 as that EULA is modified by the following:
7. Term. Unless otherwise terminated earlier pursuant to the terms contained in this EULA, the license for the HP Wolf Pro
Security Edition is effective upon 4 months after the date the HP Product was shipped by HP and will continue for the term
communicated to you at purchase and in your order confirmation email (“Initial Term”). At the end of the Initial Term you may
either (a) purchase a renewal license for the HP Wolf Pro Security Edition from HP.com, HP Sales or an HP Channel Partner, or (b)
continue using the standard versions of HP Sure Click and HP Sure Sense at no additional cost with no future software updates
or HP Support. Notwithstanding the foregoing, the license shall expire no later than one year after the fixed term of the subject
license ends.
20
HP Easy Clean requires Windows 10 RS3 and higher and will disable the keyboard, touchscreen, and clickpad only. Ports are
not disabled. See user guide for cleaning instructions.
22
HP Wolf Security for Business requires Windows 10 or higher, includes various HP security features and is available on HP Pro,
Elite, RPOS and Workstation products. See product details for included security features