Resumes that Get Noticed

Resumes that get

Noticed

Office of Career Development Services

https://tspppa.gwu.edu/career-advancement

Page | 2 
 
RESUMES THAT GET NOTICED 
Table of Contents 
RESUME DO’S AND DON’TS ........................................................................................................................................ 2 
GETTING STARTED: MASTER RESUME, FORMAT & CONTENT ..................................................................... 3 
RESUME SECTIONS ....................................................................................................................................................... 4 
HEADERS .............................................................................................................................................................................................................. 4 
PROFESSIONAL PROFILE ............................................................................................................................................................................ 5 
EDUCATION ........................................................................................................................................................................................................ 6 
PROFESSIONAL EXPERIENCE ................................................................................................................................................................... 7 
ADDITIONAL SECTIONS ............................................................................................................................................................................... 9 
ACTION WORD RESOURCES ................................................................................................................................... 10 
RESUME EXAMPLES – BEFORE AND AFTER ...................................................................................................... 13 
RESUME EXAMPLES................................................................................................................................................... 19 
 
 
RESUME DO’S AND DON’TS 
 
DO’s 
  Page Length: 1 OR 2 pages (full pages are preferred, but if needed, you can have 1 1/2  pages), unless 
applying for high level positions, federal or academic positions when longer resumes are accepted 
  Margins: no larger than 1” and no smaller than .8”  
  Font Size: 10 (only some fonts can be 10 and readable) 11, 11.5 or 12-point font preferred 
  Basics Fonts: Garamond, Calibri, Cambria, Arial, Georgia, Century Gothic & Corbel are preferable 
styles than Times New Roman. Use only one font style  
  Be consistent with format and space: If you use all capital letters for a section, do the same for all 
sections. If you write out dates using numbers instead of months, do that throughout.   
  Use a condensed style of writing: Omit articles (“a,” “an,” “the”) 
  Have white spaces: Use judiciously; these are necessary to reader to read your resume easily 
  PDF your resume:  Send with a clear title, e.g. “Resume, First and Last Name, Position Title” 
  Be factually accurate and error free 
  Integrate key words from the position description when tailoring for a specific opportunity 
 
DON’Ts 
 
  Use acronyms or abbreviations unless necessary:  If used, specify what they stand for before 
using, e.g.  Federal Drug Administration (FDA) 
  Minimize your results:  Use strong action words and results-based accomplishments to highlight 
your achievements 
  Include a message about “References available upon request” on your resume:  Hiring managers 
know to ask about your references if they need them 
  Use First Person on Your Resume: Remove any use of “I,” “me,” “we,” “our,” or “my” 
  Include personal information such as: information about hobbies, marital status or weight 
  Use confidential data from former employers. 
  Have an  objective statement 
  Be afraid to use color; but do not go over board 
  Use odd fonts, spacing, bullets and capitalization 

Page | 3

GETTING STARTED: MASTER RESUME, FORMAT & CONTENT

STEP ONE: Create a Master Resume

 Develop a complete resume with all relevant experience, education and more

 This will make it much easier to create a general version (e.g. to use for a career fair or an

informational interview) and to tailor it for specific jobs/internships.

STEP TWO: Determine a Resume Style

 Keep your format simple and sharp but utilize a style that will help your resume stand out. Also consider if

your resume is more likely going to be first seen by an Applicant Tracking System or human eyes.

 Review the examples in this guide or resume templates. While we don’t recommend using a template as

they are often difficult to edit, you can use these for inspiration. (www.hloom.com/download-

professional-resume-templates | www.careerperfect.com/examples/resume |

https://templates.office.com/en-US/Search/results?query=resusme+templates)

 Overly narrow margins can make it appear jumbled and difficult to read, and overly wide margins can

project a perception of emptiness. Margins should be no smaller than .8 inches and no larger than 1

inch. If you absolutely need a bit more space, decrease the top and bottom margins slightly, but avoid

decreasing the side margins. You can also keep the font size but slightly decrease the size of the space

in between each line.

STEP THREE: Identify Position-Specific Competencies

 Search postings for commonly used keywords and core competencies that employers are looking for in

your field. Make sure that your resume contains these “buzz words.”

STEP FOUR: Identify your accomplishments and transferrable skills

 Use the Skills Matrix below as a tool to assess your strengths, abilities and accomplishments with a

focus on transferable skills. This will help for resumes, cover letters and interviews!

Skill

What did you do?

(the task)

How did you do it?

(the method)

Why did you do

it? (the purpose

or the value you

brought)

What were the results?

(positive outcome)

Research

Researched

education and

housing issues for

policy briefs.

Conducted a literature

review; analyzed

previous policy briefs

for changes in previous

year.

Agency needed

current

information for

grant proposal

and website.

Research was

incorporated into 2

grants and into policy

agenda section of

organization’s website.

Project

Management

Led program to

increase

awareness of

breast cancer

among Latino

women.

Developed

education

program and

acquired

mammogram van.

Advertised in Latino

media outlets and

partnered with

nonprofits serving

Latino community.

Developed workshops

to community members

and medical personnel.

Secured grant funding

and corporate partners

to fund van.

Lack of

awareness

among Latino

women of breast

cancer

symptoms and

participation in

screening.

1) Secured $350,000 in

grant money and

corporate donations to

fund mammogram van;

2) Provided over 1,000

Latino women with

mammograms;

3) Secured volunteer

service from 10 doctors

and 15 nurses to

administer

mammograms.

Page | 4

RESUME SECTIONS

Most resumes include:

 HEADER (Contact Information)

 BRANDING STATEMENT & PROFESSIONAL PROFILE/SUMMARY (also called: Summary of

Qualifications; Career Summary, Executive Summary). In some cases, it doesn’t even need a title and

you can just include the branding statement and profile at the top

 EDUCATION (also called: Academic Background, Education & Training)

 WORK EXPERIENCE (also called: Employment History; Professional Experience; Professional

Background; Related Experience; Related Professional Experience; [Industry/Field] Experience;

Consulting Experience)

Additional potential sections:

 Technical Skills (also called: Credentials; Qualifications; Areas of Expertise; Technologies; Proficiencies;

Language Competencies and Skills; Computer Skills; Specialized Skills)

 Publications/Presentations (also called: Conference Presentations; Papers; Professional Publications;

Research; Research Projects; Current Research Interests; Thesis/Theses)

 Professional Training (also called: Certifications, Special Training, Related Coursework; Educational

Training)

 Community Service/Leadership (also called: Community Involvement; Civic Activities; Professional

Activities; Volunteer Experience)

 Awards/Honors (also called: Academic Honors; Achievements; Accomplishments; Distinctions;

Fellowships; Scholarships)

 Affiliations (also called: Professional Affiliations, Associations, Professional Associations, Memberships,

Professional Memberships)

HEADERS

 Name: No nicknames

 City/State/Zip: No longer common to include street address because employers aren’t sending mail

 One phone number: Including the area code

 One e-mail: Make sure it sounds professional and is not your current work email

SAMPLE 1

First Name Last Name

Washington, DC XY208  (202) XXX – XXXX; name@gwu.edu ; www.linkedin.com/in/name

SAMPLE 2

First Name Last Name

Arlington, VA 22201  703-222-2222  nam[email protected]

Relocating to Denver in Fall 2017

SAMPLE 3

FIRST NAME LAST NAME

Washington DC | 555.222.3333 | namej@email.com | www.linkedin.com/in/name

Page | 5

PROFESSIONAL PROFILE

Grab the reader’s attention by highlighting what makes you an ideal match for a position or organization.

Some of the reasons why you might choose to add a profile:

 Aggregate long or varied career history with a few key accomplishments

 Pivoting to a new field/sector and want to emphasize transferable skills

 Quickly quantify work experience and/or display core competencies

 Play out education/knowledge if you have less work experience than needed

 Selectively guides the reader to information that you want to highlight as your brand/message.

SAMPLE 1

Consultant with eight years of advanced economic analysis and corporate fundraising experience in the nonprofit

and private sectors. Consistently realized financial and membership gains for organizations at all professional

levels. Adept at designing and implementing data-driven strategic development plans.

SAMPLE 2

Program Man agement  C apaci ty Buildi n g  Int ernation al Negoti ation

MPA candidate specializing in program evaluation, analysis and management. Collaborated with international teams

(Latin America and Africa) to realign strategic organizational goals for consistent marketing and community

engagement. Consistently requested by supervisors to take on additional responsibility to analyze evaluation

challenges, simplify organizational procedures, and identify cost-effective solutions within multilateral organizations.

SAMPLE 3

PUBLIC AND NONPROFIT SECTOR ADMINISTRATION AND MANAGEMENT

Collaborative Leader Focused on Relationships, Process & Results

 15+ years of cross-sector leadership leveraging strategic partnerships and high-impact programs

 Program manager with expertise balancing innovation and pragmatism for sustainable results

 Interactive trainer and coach focused on measurable impact and high participant engagement

SAMPLE 4

PROGRAM MANAGER AND POLICY ADVOCATE SPECIALIZING IN ENVIRONMENTAL AND ECONOMIC DEVELOPMENT

 Project management, policy and community outreach experience in private and nonprofit sectors

 Domestic and international education, trade, ecotourism, and technology sectors

 Research focus in climate change, conservation, land use, agriculture, and indigenous business development

CORE COMPETENCIES: Program Design/Development | Negotiation and Advocacy | Policy Research and Analysis

Program Evaluation | Strategic Planning | External Relations/Fundraising

SAMPLE 5

Bilingual Quantitative Policy Analyst

Policy expertise in government accountability, program evaluation and cost-benefit analysis.

Technical skills in SPSS and SAS. Native fluency in both Spanish and English.

Page | 6

EDUCATION

In reverse chronological order, a list of all schools you have attended and degrees earned. Depending on how

recently you’ve graduated and/or relevant experience, this can be before or after Professional Experience.

What to include?

 Current, or anticipated, degree at the Trachtenberg School of Public Policy and Public Administration

o Example: MPA Candidate, May 2018

o Example: PhD Candidate, December 2017

 Coursework, academic research/thesis, and presentations (only if relevant to specific job/field);

alternatively, presentations can be included in a separate section called “Presentations”

 Graduation honors (high honors, magna cum laude) and/or GPA (min 3.0; 3.5 – 4.0 is preferable)

 Relevant honors, publications, projects, clubs, affiliations, and activities; alternatively, this

information can be included in a separate sections like, Community Involvement, Publications &

Research, Community Leadership, and Honors & Awards.

 Don’t include high school

 When a future graduation date is listed, it is understood that you are still in school.

SAMPLE 1

The George Washington University, Washington, DC

MPA, Trachtenberg School of Public Policy and Public Administration Anticipated Dec 2022

 Concentration: Nonprofit Management

Bachelor of Arts, Political Science May 2020

 Thesis: Analysis of impact of federal teacher training programs (K-5

th

grade) in ten urban areas from

1990-2000. Presented findings to faculty and students as part of Honors Symposium.

SAMPLE 2

George Washington University, Washington, DC Dec 2017

Trachtenberg School of Public Policy and Public Administration

Master of Public Policy; Concentration: Program Evaluation (GPA: 3.88)

Franklin and Marshall College, Lancaster PA May 2013

B.A. Government, cum laude (GPA: 3.68)

SAMPLE 3

George Washington University, Washington, DC Expected May 2021

Trachtenberg School of Public Policy and Public Administration

Master of Public Administration Candidate; Concentration in Government Contracting

 Relevant Coursework: Policy Analysis, Economics in Policy Analysis, Urban Policy, Community

Development and Management, Land Use Development and Community Planning (GIS)

 Academic Research:

o Analysis of Subprime Lending Practices: Reviewed new policies from 2000-2020 in 5 states to assess

legislative impact in urban areas.

o Economic Impact of Brownfield Redevelopment: Conducted quantitative analysis (via SPSS) of 3 midsize

cities to determine emerging trends for equitable distribution of federal funds.

University of Delaware, Newark, DE May 2011

B.A., Economics; Minor: Spanish

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PROFESSIONAL EXPERIENCE

Reverse chronological order of your relevant positions, which can include paid, volunteer, or internships.

For each experience, include the following:

 Name of Employer

 Position Title

o If an internship, it’s preferable to add a descriptor before the word intern. Examples:

Development Intern; Capacity Building Intern; Research Intern

 Location: City, State and Country (if pertinent)

 Dates of Employment

 Accomplishments

o Use compelling actions words like “Leveraged,” “Increased,” or “Authored”

o Illustrate the impact and context and why it mattered (see examples below)

o It’s recommended to remove words like “the,” “a,” and “an” for tighter sentences

o For current positions, you can use both past and present tense in articulating

accomplishments.

BEFORE

AFTER

Established a professional program for

members of Trade Association.

Certified 100+ members of Trade Association in a 6-

month period by launching a new professional

certification program for members of foreign-trade

zone community.

Project Management: Monitored human

capital system design and deployment

contracts.

Project Management: Tracked and monitored

approximately 20 IT and human capital system design

and deployment contracts, ranging in value from $20K

to $41M; coordinated with both internal and external

stakeholders on a regular basis to ensure timely and

accurate delivery of contract deliverables.

Establish partnerships with policymakers,

individuals, corporations and foundations.

Raised $25K in new agency funding by pursuing

diversified partnerships with individuals, and

foundations.

SAMPLE 1

Government Affairs Intern June – August 2019

Environmental Organization Chicago, IL

 Identified and analyzed proposed state and federal bills for potential impact to the advocacy efforts.

 Assisted Government Affairs in meetings with congressional staffers to propose legislative initiatives.

 Communicated with 30 external stakeholders to alert them to relevant legislation or regulations.

SAMPLE 2

Northwest Social Services Agency January – May 2017

Pro-bono Consultant, Program Evaluation Capstone Seattle, WA

 Collaborated on 4-person team to assess and analyze pilot education program for foster care youth.

 Reviewed evaluation forms, conducted stakeholder interviews, and led analysis of similar programs across

the nation to examine effectiveness and cost-benefit for long-term program expansion.

 Compiled evaluation report including findings and recommendations. Presented to agency staff and Board.

Page | 8

SAMPLE 3

Professional Membership Organization, McLean, VA 12/2018 – 12/2020

Associate Director of Corporate Membership

Key Accomplishments:

 Generated annualized 9% increase in donations amounting to nearly $3M in total

return on investment in conjunction with the Director of Development.

 Secured 11 new corporate partnerships in metropolitan DC area working with each

partner from initial contact to point of finalizing arrangements.

 Within first 6 months, devised and implemented new streamlined strategies with

corporate partners that resulted in additional revenue.

SAMPLE 4

ABC Associates, Washington, DC October 2007 – May 2008

Program Specialist

 Researched and authored guides on cross-agency collaboration, disproportionate minority contact in the juvenile

justice system, adolescent brain development, substance abuse and youth aging out of foster care.

 Created, updated, and maintained committee databases, spreadsheets, and public records; developed and

streamlined office and meeting procedures.

 Organized and managed logistical components for more than six meetings per year including site selection,

online registration, agenda development, invoice reconciliation, and staff coordination.

SAMPLE 5

National Training Manager, Cooking Matters, Share Our Strength, Washington, DC, 2015 – 2019

 Significantly enhanced training strategy for 31 Lead Partners to improve nutrition and culinary

programs for low-income families nationwide:

o During first three months, designed first needs assessment and led implementation of

recommendations to address quality and impact of training and technical assistance services.

o Piloted new evaluation tools to tackle issues of content integration and consistency.

o Increased attendance at National Training Summit (three days; 150-200 participants) by shifting

agenda to include best practice sharing and experiential learning sessions.

SAMPLE 6

REGIONAL COMMISSION, Program Analyst Washington, DC, October 2012 – Present

Policy Analysis:

 Drafted sections of Commission’s annual $20 Million budget document.

 Evaluated 100+ grant proposals and made funding recommendations to Federal Co-Chairman.

 Provided written and oral input on social, economic, and environmental policy initiatives.

Agency Liaison:

 Streamlined, coordinated and implemented Regional Development Initiative, 12-agency

collaboration created to strengthen and diversify the region’s economy.

 Revamped, organized and executed five Regional Development Initiative technical assistance

workshops and 5 listening sessions throughout region, resulting in 1,500 participants in two years.

Page | 9

ADDITIONAL SECTIONS

These can include any of the following:

 Volunteer or community service work

 Community and/or academic leadership

 Professional affiliations and memberships

 Language skills with fluency level (i.e. Full Professional Proficiency, Low-Intermediate Proficiency,

Elementary, Written and Oral Fluency, Conversational Proficiency, Fluent)

 Professional development trainings and certifications

 Research or relevant publications (Use proper style such as APA, Chicago or MLA )

 Travel

o Only include relevant travel for the position/field. For example, if you’re applying for positions

focused on Asia-US relations and have traveled to Asian countries, list them on your resume.

 Technology Skills

o Unless the employer notes that they are specifically looking for basic computer/Internet skills,

refrain from including things like Microsoft Word or Excel.

o Preferable to highlight technical software like GIS, STATA, SPSS, Salesforce

SAMPLE 1

TECHNOLOGY SKILLS:

OMB’s MAX Budget database, STATA, and SPSS

SAMPLE 2

PROFESSIONAL SKILLS AND MEMBERSHIPS

Computer: SharePoint, Oracle Systems, PeopleSoft, SPSS

Member: National Language Service Corps, American Society for Public Administration

Language: Spanish (Full Professional Proficiency), Japanese (Low-Intermediate Proficiency)

SAMPLE 3

PROFESSIONAL DEVELOPMENT

Action Planning Workshop Presenter, Russian-U.S. Young Leadership Fellows Program, Contracted by

American Councils for International Education, Washington, DC; July 2019

Demand Driven Workforce Development Participant, The Performance Institute, Arlington, VA; May 2017

Application Reviewer and Interviewer, Edwin Muskie Fellowship Program, Contracted by the International

Research and Exchanges Board (IREX), Dushanbe, Tajikistan; January 2017

SAMPLE 4

VOLUNTEER EXPERIENCE

American Red Cross, Washington, DC October 2015-Present

Disaster Action Team Member

 Respond to on-site disaster situations in DC area ranging from house fires to weather-related crises.

 Interviewed clients, assessed needs and completed casework to facilitate claims process.

 Trained in disaster fundamentals, psychological first aid, client casework and shelter operations.

Page | 10

ACTION WORD RESOURCES

If you want to grab the reader’s attention, use action words at the beginning of each statement in the

work experience section. Take a look at the list below and try to use a variety of them in your resume.

Management Skills

Administered

Analyzed

Assigned

Chaired

Consolidated

Contracted

Coordinated

Delegated

Developed

Directed

Evaluated

Executed

Organized

Oversaw

Planned

Prioritized

Produced

Recommended

Reorganized

Reviewed

Scheduled

Supervised

Communication Skills

Addressed

Arbitrated

Arranged

Authored

Co-authored

Collaborated

Corresponded

Developed

Directed

Drafted

Enlisted

Formulated

Influenced

Interpreted

Lectured

Mediated

Moderated

Negotiated

Persuaded

Promoted

Proposed

Publicized

Reconciled

Recruited

Spoke

Translated

Wrote

Research Skills

Clarified

Collected

Critiqued

Diagnosed

Evaluated

Examined

Extracted

Identified

Inspected

Inspired

Interpreted

Interviewed

Investigated

Organized

Reviewed

Summarized

Surveyed

Systemized

Technical Skills

Assembled

Built

Calculated

Computed

Designed

Devised

Engineered

Fabricated

Maintained

Operated

Pinpointed

Programmed

Remodeled

Repaired

Solved

Teaching Skills

Adapted

Advised

Clarified

Coached

Communicated

Conducted

Coordinated

Developed

Enabled

Encouraged

Evaluated

Explained

Facilitated

Guided

Informed

Instructed

Lectured

Persuaded

Set goals

Stimulated

Taught

Trained

Financial Skills

Administered

Allocated

Analyzed

Appraised

Audited

Balanced

Budgeted

Calculated

Computed

Developed

Managed

Planned

Projected

Researched

Creative Skills

Acted

Conceptualized

Created

Customized

Designed

Developed

Directed

Established

Fashioned

Illustrated

Instituted

Integrated

Performed

Planned

Proved

Revised

Revitalized

Set up

Shaped

Streamlined

Structured

Tabulated

Validated

Helping Skills

Assessed

Assisted

Clarified

Coached

Counseled

Demonstrated

Diagnosed

Educated

Facilitated

Familiarized

Guided

Inspired

Motivated

Participated

Provided

Referred

Rehabilitated

Reinforced

Represented

Supported

Taught

Trained

Verified

Clerical or Detail

Skills

Approved

Arranged

Catalogued

Classified

Collected

Compiled

Dispatched

Executed

Filed

Generated

Implemented

Inspected

Monitored

Operated

Ordered

Organized

Prepared

Processed

Purchased

Recorded

Retrieved

Screened

Specified

Systematized

Stronger Verbs for

Accomplishments

Accelerated

Achieved

Attained

Completed

Conceived

Convinced

Discovered

Page | 11

Doubled

Effected

Eliminated

Expanded

Expedited

Founded

Improved

Increased

Initiated

Innovated

Introduced

Invented

Launched

Mastered

Originated

Overcame

Overhauled

Pioneered

Reduced

Resolved

Revitalized

Spearheaded

Strengthened

Transformed

Upgraded

From To Boldly Go: Practical Career Advice for Scientists, by Peter S. Fiske

PLANNED

Devised

Developed

Examined

Discovered

Evaluated

Designed

Organized

Investigated

Appraised

Estimated

Planned

Analyzed

Studied

Measured

Solved

Created

Produced

Originated

Interpreted

Determined

Revamped

Prepared

Researched

Reviewed

Identified

DIRECTED

Operated

Managed

Guided

Supervised

Governed

Commanded

Controlled

Regulated

Directed

Oversaw

Designated

Coordinated

Adapted

Eliminated

Transferred

Maintained

Awarded

Authorized

Vetoed

Removed

Conducted

Founded

Headed

Instituted

Navigated

EXECUTED

Motivated

Generated

Utilized

Employed

Administered

Rectified

Restored

Repaired

Reorganized

Approved

Observed

Demonstrated

Disclosed

Published

Notified

Produced

Improved

Built

Formulated

Increased

Expanded

Extended

Augmented

Supplemented

Condensed

Curtailed

Reduced

Minimized

Converted

Exchanged

Replaced

Conceived

Authored

Strengthened

Activated

Unified

Combined

Merged

Consolidated

Updated

Modernized

Altered

Modified

Transformed

Balanced

Established

Stabilized

Discontinued

Assembled

Computed

Estimated

Inventoried

Surpassed

Simplified

Grouped

Distributed

Classified

Terminated

Initiated

Introduced

Economized

Obtained

Procured

Collected

Assumed

Attached

Exchanged

Invested

Sponsored

Expedited

Attained

Executed

Achieved

Dispatched

Selected

Compounded

Completed

Wrote

Implemented

Arranged

Presented

Invented

Performed

Accelerated

ADVISED

Conferred

Consulted

Publicized

Notified

Advised

Reported

Advertised

Informed

Demonstrated

Displayed

Exhibited

Illustrated

Advocated

Counseled

Instructed

Acquainted

Recommended

Suggested

Familiarized

Disproved

Detected

Referred

Diagnosed

Edited

Protected

Arbitrated

Prescribed

Encourage

Page | 12

You Led a Project

1. Chaired

2. Controlled

3. Coordinated

4. Executed

5. Headed

6. Operated

7. Orchestrated

8. Organized

9. Oversaw

10. Planned

11. Produced

12. Programmed

You Envisioned and Brought to

Life a Project

13. Administered

14. Built

15. Charted

16. Created

17. Designed

18. Developed

19. Devised

20. Founded

21. Engineered

22. Established

23. Formalized

24. Formed

25. Formulated

26. Implemented

27. Incorporated

28. Initiated

29. Instituted

30. Introduced

31. Launched

32. Pioneered

33. Spearheaded

You Saved Time or Money

34. Conserved

35. Consolidated

36. Decreased

37. Deducted

38. Diagnosed

39. Lessened

40. Reconciled

41. Reduced

42. Yielded

You Increased Efficiency,

Revenue, or Customer

Satisfaction

43. Accelerated

44. Achieved

45. Advanced

46. Amplified

47. Boosted

48. Capitalized

49. Delivered

50. Enhanced

51. Expanded

52. Expedited

53. Furthered

54. Gained

55. Generated

56. Improved

57. Lifted

58. Maximized

59. Outpaced

60. Stimulated

61. Sustained

You Changed or Improved

Something

62. Centralized

63. Clarified

64. Converted

65. Customized

66. Influenced

67. Integrated

68. Merged

69. Modified

70. Overhauled

71. Redesigned

72. Refined

73. Refocused

74. Rehabilitated

75. Remodeled

76. Reorganized

77. Replaced

78. Restructured

79. Revamped

80. Revitalized

81. Simplified

82. Standardized

83. Streamlined

84. Strengthened

85. Updated

86. Upgraded

87. Transformed

You Managed a Team

88. Aligned

89. Cultivated

90. Directed

91. Enabled

92. Facilitated

93. Fostered

94. Guided

95. Hired

96. Inspired

97. Mentored

98. Mobilized

99. Motivated

100. Recruited

101. Regulated

102. Shaped

103. Supervised

104. Taught

105. Trained

106. Unified

107. United

You Brought in Partners,

Funding, or Resources

108. Acquired

109. Forged

110. Navigated

111. Negotiated

112. Partnered

113. Secured

You Supported Clients

114. Advised

115. Advocated

116. Arbitrated

117. Coached

118. Consulted

119. Educated

120. Fielded

121. Informed

122. Resolved

You Were a Research Machine

123. Analyzed

124. Assembled

125. Assessed

126. Audited

127. Calculated

128. Discovered

129. Evaluated

130. Examined

131. Explored

132. Forecasted

133. Identified

134. Interpreted

135. Investigated

136. Mapped

137. Measured

138. Qualified

139. Quantified

140. Surveyed

141. Tested

142. Tracked

You Wrote or Communicated

143. Authored

144. Briefed

145. Campaigned

146. Co-authored

147. Composed

148. Conveyed

149. Convinced

150. Corresponded

151. Counseled

152. Critiqued

153. Defined

154. Documented

155. Edited

156. Illustrated

157. Lobbied

158. Persuaded

159. Promoted

160. Publicized

161. Reviewed

You Oversaw or Regulated

162. Authorized

163. Blocked

164. Delegated

165. Dispatched

166. Enforced

167. Ensured

168. Inspected

169. Itemized

170. Monitored

171. Screened

172. Scrutinized

173. Verified

You Achieved Something

174. Attained

175. Awarded

176. Completed

177. Demonstrated

178. Earned

179. Exceeded

180. Outperformed

181. Reached

182. Showcased

183. Succeeded

184. Surpassed

185. Targeted

Source:

https://www.themuse.com/

advice/185-powerful-verbs-

that-will-make-your-resume-

awesome

Page | 13

RESUME EXAMPLES – BEFORE AND AFTER

First Name Last Name

Home Address Work Address

2111 First Street Department of the Interior

Alexandria, VA 22306 1849 C St., NW, Washington, D.C.

202 555 1234 202 222 5555

firstnamelasname@gmail.com [email protected]

OBJECTIVE

To Earn a Master of Public Administration degree at George Washington University, specializing

in policy analysis and evaluation, international development management and federal policy. To become

an expert in the field and gain the confidence needed to lead.

EDUCATION

Diploma Public Administration

Institut International d’Administration Publique, Paris, France, 1996

Diploma French Language Proficiency (Basic and Advanced)

Centre Audiovisuel de Langue Modernes, Vichy, France, 1995

Bachelor of Arts in Politics

Mount Holyoke College, South Hadley, Massachusetts, U.S.A., May, 1990

Valedictorian, General College Preparatory Studies

SDA High School, Pohnpei, Micronesia, 1986

WORK EXPERIENCE

Office of Insular Affairs, U.S. Department of the Interior

Policy Analyst August 2006 to present

 Desk Officer for Federated States of Micronesia (FSM) and Palau

 Coordinates annual meetings of the Interagency Group on Insular Areas (IGIA) annual meetings;

compiles agenda items and responses on issues of interest and concern to territorial leadership

through collaboration with representatives from over 15 Federal agencies.

 Support to Trust Fund Committee which oversees $200M in FSM Compact Trust Fund

White House Initiative on Asian Americans & Pacific Islanders

U.S. Department of Education

Detailee March 2010 to November 2010

 Coordinator of Outreach to Native Hawaiians and Pacific Islanders (NHPI)

 Led WHIAAPI representation at Council for Native Hawaiian Advancement which included for

first-time ever Policy Forum for Non-Hawaiian Pacific Islanders.

 Initiated Collaboration with NHPI Communities in Southern California and First Lady’s “Let’s

Move” Initiative in planning “Let’s Move” event targeting youth.

Federated States of Micronesia Embassy, Washington, D.C.

First Secretary April 2000 to July 2006

Page | 14

 Covered political and economic issues as well as consular issues for Micronesian citizens living in

the U.S.

 Liaised with State, Interior, Homeland Security and other Federal officials on issues of importance

to Micronesia.

 Represented Micronesian issues on the Hill to Congressional and Committee staffers.

 Coordinated Micronesia’s Participation in Tour de Sol for Climate Change.

 Chargé d’Affaires, a.i. in the absence of Ambassador and Deputy Chief of Mission

 Public Speaking experience as Chargé representing Ambassador and FSM

Federated States of Micronesia Government, Pohnpei, FSM

Foreign Affairs Foreign Service Officer 1992 – June 2000

 Assigned to various areas: United Nations and Multilateral, South Pacific and American and

European Affairs

 Coordinated Foreign Scholarships from Australia, France, New Zealand and China

 Coordinated Credentialing Ceremonies and Visits for Ambassadors to Micronesia

Bloom and Company, CPA, Berkeley, California

Office Manager 1990 - 1992

 Manage office administration for Owner and 2 CPA’s

 Assemble basic tax returns

 Handle basic office accounting and billing

 Answer phones and respond to client needs with respect to tax documents

Other Skills, Talents and Enriching Experiences

 Youth Sunday School Teacher (Primary and Sharing Time) for youth ages 3 to 12 in Mount Vernon

Ward, Church of Jesus Christ of Latter-Day Saints, Alexandria, VA

 Translate documents from English to Pohnpeian language for the Guam Micronesia Regional

Language Mission, Church of Jesus Christ of Latter-Day Saints (via email)

 Born and raised in former Trust Territory of the Pacific Islands administered by the U.S. on behalf

of the United Nations

 Lived, studied and/or worked in California, Paris (France), Israel, Suva (Fiji), Pohnpei, Micronesia

and Port Louis, Mauritius

 Extensive knowledge of U.S.-affiliated Pacific Islands

 Speak French and Pohnpeian languages

 Married to Sgt. John Smith

Page | 15

FIRST NAME LAST NAME

Alexandria, VA 202-555-1234 [email protected]m

PUBLIC ADMINISTRATION  POLICY ANALYSIS  GOVERNMENT AFFAIRS

20+ years of progressive leadership specializing in developed and developing nations

 Trilingual policy analyst serving as primary liaison between US Department of the Interior and

Federated States of Micronesia and Palau.

 Collaborative leader in fostering partnerships between US, state and foreign government officials,

including non-government entities.

 Elevated domestic and overseas experience in policy development, project management, foreign

affairs, and communication.

PROFESSIONAL EXPERIENCE

US Department of the Interior (DOI), Washington, DC August 2006 – Present

Office of Insular Affairs (OIA), Policy Analyst

Desk Officer for Palau and the Federated States of Micronesia (FSM)

 Provide policy recommendations to Assistant Secretary and government officials on political, social

and economic matters related to FSM and Palau

 Author briefings for Assistant Secretary to utilize in forming policy decisions

 Serve as primary contact between FSM and Palau Ambassadors and US government officials

 Redesigned and currently manage OIA website at www.doi.gov/oia

Coordinator, White House Interagency Group on Insular Areas (IGIA)

 Organize IGIA senior plenary session, co-chaired by Secretary of the Interior and Deputy Assistant to

the President. Attended by 100+ government officials representing 15+ federal agencies, Insular

Governors and Members of Congress

 Establish and regularly compile annual IGIA briefing book to provide benchmarks of current federal

policies regarding US insular areas

 Develop IGIA meeting agenda, organize presenters and arrange briefing book in collaboration with

20+ federal partners

Special Assistant to the Chairman, Trust Fund Committees

 Assist Chairman in managing Trust Funds for FSM and Republic of the Marshall Islands (RMI), with

combined value of over $350M

 Collaborate closely with Executive Director and Mercer Global Investments on quarterly meeting

agendas, policies and administrative tasks necessary in managing two funds

 Coordinate financial education workshops for Trust Fund Committee members and staff (25+).

 Systematize initiative to encourage US, FSM and RMI government officials to attract subsequent

contributions to the Trust Funds from other non-government sources

US Department of Education, Washington, DC March – November 2010

White House Initiative on Asian Americans and Pacific Islanders (WHIAPPI)

Outreach Coordinator, Native Hawaiian and Pacific Islander (NHPI) populations

 Detailed from Department of Interior to WHIAAPI to strengthen outreach to NHPI populations

 Implemented new database containing over 200 contacts from NHPI communities

 Collaborated with Council for Native Hawaiian Advancement to organize first policy forum including

Pacific Islanders as part of annual meeting, attended by community organizers, state and local

government officials

Page | 16

Embassy of the Federated States of Micronesia, Washington, DC April 2000 – July 2006

First Secretary for Political and Economic Affairs

 Selected as interim Chargé d’Affaires on behalf of Ambassador to manage embassy operations while

Ambassador was out of country

 Liaised with State and Interior Departments on political issues of importance to Micronesia

 Represented Micronesian issues on the Hill to congressional and committee staffers

 Successfully lobbied Homeland Security to extend eligibility period of Employment Authorization

Document for Micronesians

 Assessed and resolved consular matters for Micronesian citizens living in the US

 Recruited team members for Tour de Sol to raise awareness of climate change

Embassy of France, Port Louis, Mauritius April – June 1996

Public Affairs Assistant

 Generated daily compilations of media and news articles of importance to the Ambassador

 Updated and compiled reference document highlighting 15+ news sources on the island

 Assisted Press Officer in communicating, promoting, and highlighting French interests in Mauritius

Government of the Federated States of Micronesia March 1994 – March 2000

Department of Foreign Affairs, Palikir, Pohnpei, Micronesia

Foreign Service Officer

 Formulated division rotations with UN Multilateral Affairs, American & European Affairs and South

Pacific & Regional Affairs; enhanced communications on relevant political issues for each division

 Traveled with President and First Lady of Micronesia to international high-level meetings

 Arranged credentialing ceremonies for several foreign Ambassadors-designate to Micronesia

 Served as sole representative for Micronesia at regional meetings

Foreign Government Scholarship Coordinator

 Introduced and administered competitive application process improving selectivity and effectiveness

of scholarships provided to Micronesian students by Japan, Australia, New Zealand, and China

 Communicated with embassy officials to monitor and bolster student success

EDUCATION

George Washington University, Washington, DC May 2014

Master of Public Administration

 Associate Editor, Policy Perspectives Journal

o Reviewed and edited editorial submissions published in the 20

th

edition of Policy Perspectives,

student-run public administration periodical at George Washington University

Institut International d’Administration Publique, Paris, France July 1996

Diplôme (Post-Graduate Studies Diploma)

Centre Audio-Visuel de Langues Modernes, Vichy, France July 1995

Diploma of Advanced French Language Studies (DALF)

Mount Holyoke College, South Hadley, MA May 1990

A.B. 1990, Politics

FOREIGN LANGUAGES AND TECHNOLOGY SKILLS

Languages: Fluent in spoken and written Pohnpeian (Pacific Island language); Advanced French

Technology: Clarity and Credenza

Page | 17

First Name Last Name

2233 Main Street, Apt. 1, Washington, DC 20008- (202) 454-623 – [email protected]

PROFESSIONAL EXPERIENCE

Intellectual Property Owners Association Washington, DC

Project Manager (August 2012-present)

Assistant to the Executive Director (Sept 2008 – August 2012)

 Staff liaison for Amicus Brief Committee. Direct logistics for preparing briefs for various courts.

 Create annual statistical report on operations of U.S. domestic and international agencies.

 Developed board of director’s orientation program.

 Participate in strategic planning and assist the board in implementing member benefits projects in accordance

with the strategic plan.

Office of Congressman J. Gresham Barrett Washington, DC

Scheduler (June 2007-Aug 2008)

Staff Assistant (Aug 2006 – June 2007)

 Maintained Congressman’s daily and long-term schedule for four offices.

 Responsible for hiring and managing interns.

Office of Congressman Joe Wilson Columbia, SC & Washington, DC

Intern May – June 2004

EDUCATION

George Washington University,

Trachtenberg School of Public Affairs and Public Administration Washington, DC

Masters of Public Administration, Nonprofit Management Concentration Expected Spring 2015

University of Georgia, School of Public and International Affairs Athens, GA

Bachelor of Arts in International Affairs August 2006

University of Nottingham, Nottingham, England study abroad program Spring 2005

ACTIVITIES

South Carolina Presidential Inaugural Ball Committee Washington, DC

Chair 2012-2013

Committee Member

2004-2005 & 2008-2009

 Lead a committee of 26 volunteers to host a ball attended by 2,200+ guests

 Increased fundraising by over $200,000 in one year.

Taste of the South Washington, DC

South Carolina Committee Chair August 2008-Jan 2012

 Coordinated fundraising and event planning efforts with a team for 50 for the annual charity ball.

Old Presbyterian Meeting House Alexandria, VA

Youth Advisor Aug 2007 – present

Sunday School Teacher Aug 2007 – May 2008

Delta Gamma Sorority College Park, MD

Advisor to the Beta Sigma Chapter of University of Maryland August 2009-May 2011

University of Georgia Alumni Association

Washington, DC

Young Alumni Director and Golf Tournament Chair August 2007- July 2008

Page | 18

FIRST NAME LAST NAME

Washington, DC 20008 – (202) 454-6523 – name@gmail.com

Relocating to Charleston, SC in January 2015

Nonprofit management experience focused on initiatives to build higher performing organizations.

Successes include raising engagement of 50-member board of directors and leading

fundraising campaign to over 50% increase from previous two years.

Core Knowledge & Skill Areas

 Member Services

 Strategic Planning

 Fundraising

 Event Planning

 Board and Member

Orientation

 Social Media/Marketing

 Stakeholder Outreach

 Board Management

PROFESSIONAL EXPERIENCE

Intellectual Property Owners Association 2008 – 2014

Project Manager (Promoted from Executive Assistant in 2012)

Managed 50-member board of directors and board level committees and serve as first public relations

representative for the association and its affiliated education foundation.

Key Contributions and Accomplishments:

 Modernized approach to board management by implementing electronic communication and

meetings management program and developing new board member orientation program.

 Spearheaded strategic planning efforts of the board by conducting surveys of association members

and the board, consulting with outside facilitator, and shepherding task force initiatives.

 Initiated new membership engagement strategy to track how companies and individuals use their

memberships to expand involvement and increase internal/external leadership.

 Advanced social media presence through use of planned content across different media outlets and

tracking of community engagement.

South Carolina State Society Inaugural Ball Committee 2005 – 2013

Chair (2012-2013)

Directed a committee in all aspects of planning, fundraising, advertising, sales, and event logistics.

Key Contributions and Accomplishments:

 Increased event sponsor funding by 54% to $137,500 by developing benefits package that was

attractive to previous State Society donors and by building relationships with key stakeholders in

South Carolina and Washington, DC.

 Expanded event attendance from 2,000-2,300 through improved marketing campaign.

 Improved committee’s overall financial standing by creating reserve of $140K for future events.

Office of Congressman J. Gresham Barrett 2006 – 2008

Scheduler (Promoted from Staff Assistant in 2007)

Managed Congressman’s schedule and travel arrangements for four offices in South Carolina and

Washington, DC. Hired and managed office interns.

EDUCATION

The George Washington University December 2014

Master of Public Administration, Nonprofit Management Concentration

 Relevant Coursework: Management of Nonprofit Boards, Fundraising for Nonprofit Organizations,

Conflict Resolution and Negotiations, Housing and Community Development, Nonprofit Enterprises

 Awards: Non-Profit Leadership Development Scholarship, President’s Volunteer Service Award

University of Georgia 2006

Bachelor of Arts in International Affairs

ACTIVITIES

Old Presbyterian Meeting House, Associate Pastor Nominating Committee, Youth Group Advisor, 2006-

present; Taste of the South, South Carolina Committee Chair, 2008-2012

Page | 19

RESUME EXAMPLES

F I R S T N A M E L A S T N A M E

202-555-1212  name@gmail.com

Relocating to San Francisco, CA in Summer 2014

URBAN & HOUSING POLICY  PROGRAM EVALUATION

Entrepreneurial leader

— bridging private, public and nonprofit sector stakeholders to find mutual ground for

community development that is inclusive, profitable and sustainable. Skilled in feasibility & market analysis, real

estate appraisals, and training & facilitation.

PROFESSIONAL EXPERIENCE

Novogradac & Company LLP, Bethesda, MD 2004-2010

Manager, Government Services and Valuation Group

 Guided real estate valuation including feasibility analysis, market analysis and appraisal with fees up to $1.1M

 Directed 150+ federal Low Income Housing Tax Credit reviews (2008, 2009) to increase federal and state

affordable housing programs

 Supervised staff of 14 researchers/analysts in collaborative team environment to perform responsibilities

including administrative assignments, client communication, and formulation of budget briefs

 Conducted feasibility analyses, market studies, and appraisals for multifamily housing which local housing

authorities, developers and lenders used to design future property studies.

National Trust for Historic Preservation, Washington, DC 2003-2004

Assistant Business Manager, National Main Street Center

 Headed network of 30 state Main Street coordinators including processing memberships, scheduling consulting

services, and assisting with annual state coordinator meeting

 Prepared registration, supervised educational sessions, and aided in troubleshooting for annual National Main

Streets conferences that attracted 1,000+ participants

 Authored and edited articles for Main Street News, monthly publication reaching 20,000 households

Urban Business Initiative, Houston, TX 2002- 2003

Program Coordinator

 Designed curriculum and facilitated 10-week entrepreneurship course to 50+ new employees

 Wrote, edited, and published quarterly newsletter using MailChimp software, which reached over 5,000

households in the Houston area

EDUCATION

George Washington University, Washington, DC May 2013

Master of Public Policy, concentration in Program Evaluation, 3.95 GPA

Rice University, Houston, TX May 2001

Bachelor of Arts, Policy Studies and English (dual degree), summa cum laude

Page | 20

FIRST NAME LAST NAME

Arlington, VA  (617) 687-3563  name@gmail.com  linkedin.com/in/firstinitial.lastname

 PROFESSIONAL EXPERIENCE

Research Projects Administrator July 2015 – Present

The George Washington University, Office of the Vice President for Research Washington, DC

 Analyze federal regulation and compare with current GW policy by conducting research of market

basket institutions and providing procedure recommendations for senior administration

 Reorganized outdated processes to ensure compliance with federal regulations, including development

of communications plan and training materials for stakeholders

 Liaise with faculty and Research Enhancement team to develop grant proposals to conceptualize specific

research goals, understand review process, edit proposals, and develop budgets

 Authored 7 US Department of Health and Human Services grants in which $1M was secured for a

National Endowment for the Humanities proposal

 Attained and monitor $120K in sponsored projects and internal awards, serving as point person to

execute and route contracts, review invoices and track payments, and approve reported deliverables

Graduate Student Evaluator (Public & Non-profit Program Evaluation Class) January – May 2016

Department of Health & Human Services, Human Resources & Services Administration Washington, DC

 Evaluated impact of Public Health Training Center grant program by using quantitative and qualitative

methods (interviews with key stakeholders) and existing data (annual grant reports)

 Recommended strategies for improving program processes and outcomes

 Created assessment design to improve effectiveness and utility of annual grant reports

Senior Class Gift Coordinator April 2014 – June 2015

The George Washington University, Division of Development & Alumni Relations Washington, DC

 Raised record breaking $90,000 with highest participation in program’s history to that date

 Developed fundraising strategies for campaign by evaluating past campaigns, brainstorming new

strategic plan, and creating overall communications plan to promote giving

 Recruited and managed 3 part-time employees and committee of 45 volunteers to plan and execute

fundraising events

 Generated and disseminated fundraising brochures, website, social media, mass emails and marketing

materials, producing 15% increase in donors and 16% increase in dollars raised

 EDUCATION

Master of Public Administration Candidate (GPA 3.6) May 2019

Concentration: Public-Private Policy & Management

The George Washington University, Washington, DC

 Award: Presidential Administrative Fellow (Full Tuition and Stipend)

 Chair, Professional Development Curriculum; Internal Consulting Project

Regent’s College, London, United Kingdom June 2018

 UK Lessons for US Public Private Partnerships

Bachelor of Arts, Political Communication (GPA 3.7) May 2015

The George Washington University, Washington, DC

Page | 21

First Name Last Name Boston, MA 21007 | name@gmail.com | 202.424.8899 | www.linkedin.lastname

Leadership  Management  Operations

 Trained in directing complex, mission-driven projects from concept to operational status

 Strategic design and governance models to ensure alignment between ongoing action and stated mission

 Professional and academic training in strategic communications, outreach, and grassroots activities

EDUCATION

George Washington University, Washington, DC May 2018

Master of Public Administration (MPA)

Florida International University, Miami, FL April 2016

B.A. in International Relations – Specialization: Latin American Politics

Certificate in Professional Leadership

 University-wide Student Leadership Award (selected from student body of 48,000)

PROFESSIONAL EXPERIENCE

The LIBRE Initiative Arlington, VA

Executive Assistant June 2016 – Present

 Built national office from inception to fully functional centralized system to support national partners

 Launched and authored LIBRE Initiative issue specific statements and constituent engagement publications

reaching annual audience of 5,000+

 Manage Chief of Staff briefing and scheduling to ensure timeliness and complete reporting

 Administer account reconciliation including employees and outside vendors

 Serve as HR and legal department liaison for all employees to maintain streamlined communication

Florida International University, Office of the President Miami, FL

Administrative Assistant May 2015 – May 2016

 Briefed university president and top level administration on issues, events, and upcoming meetings

 Coordinated domestic and international travel arrangements for Office of the President staff

 Formulated planning committee for annual Homecoming Week, Faculty and Staff Engagement Series

 Conducted research with donor relations department on new funders for the university

COMMUNITY LEADERSHIP

Beta Theta Pi Fraternity October 2016 – Present

Foundation Ambassador

 Contact and engage Beta alumni to build relationships, communicate educational objectives of the foundation

and increase support for the Beta Leadership Fund

Eta Gamma Chapter December 2014 – December 2015

President

 Headed daily operations of 60-person chapter with executive team resulting in receiving risk management

rating of excellent and university chapter of the year award

 Doubled membership by creating and implementing new 2-year strategic development plan

 Attended national convention as general delegate presiding over 120 chapters, 7,500 undergraduate

members and 120,000 living alumni members

 Delegated spending of $30,000 operating budget and raised $12,000 in leadership scholarships

Relay For Life, American Cancer Society at Florida International University May 2015 – March 2016

Executive Director

 Led fundraising effort of over $100,000 for American Cancer Society Research and Patient Services

 Planned all pre-events that raised $68K before the Relay for Life event

Page | 22

First Name Last Name Washington, DC | 202-615-3259 |name@gmail.com

Policy research with specialization in budget analysis, brief writing, and program evaluation. Reform catalyst

recognized for conducting market research to streamline online and print processes and procedures. 5+ experience

writing advocacy letters and articles, managing social media campaigns, and designing websites.

SELECTED EXPERIENCE

United States Coast Guard Washington, DC

Pro-Bono Consultant August – December 2016

 Collaborated with four team members on capstone project determining feasibility of power-generating buoy

technology to integrate or replace existing navigation buoys within designated U.S. Coast Guard Waterways

 Analyzed return on investment, viability of technology, externalities of implementation, and cost-benefit

University of California – Davis, Center for Human Services Davis, CA

Policy Research Intern May – August 2016

 Researched crossover youth and their specific probation needs in California’s juvenile justice system

 Interviewed California Probation Officers regarding current out-of-home placements

GovLoop.com – The Knowledge Network for Government Washington, DC

Graduate Fellow September 2015 – August 2016

 Established and executed company-wide social media marketing plan and developed weekly analytics reports

 Published author in The Washington Post, The Huffington Post, and AOL Gov based on GovLoop content

 Managed GovLoop Mentors Program, government-wide initiative connecting public sector professionals

United Kingdom Parliament London, UK

Research Assistant for Jon Trickett MP May – August 2015

 Proposed and led research projects, most notably confidential research project pertinent to government spending,

which resulted in creation of ongoing project that continued in fall 2015 session

 Composed speeches, press releases, and news articles on behalf of the MP

 Built website (design and written content) and maintained Twitter and Facebook accounts leading to a 20%

increase in followers

EDUCATION

The George Washington University Washington, DC

Master of Public Policy (GPA 3.68) December 2016

 Student Associations: GW Net Impact, Student Committee for Faculty Recruitment

 Relevant Coursework: Research Methods and Applied Statistics, Introduction to Public Policy, Research Methods in

Policy Analysis (Multivariate), Economics in Policy Analysis, Public Budgeting, Revenue and Expenditure

University of California, San Diego La Jolla, CA

B.A. Cum Laude with Distinction, Communication, Political Science, History (GPA 3.65) August 2014

 Student Associations: Alpha Epsilon Phi, Hillel of San Diego

 Honors: Communication Honors Thesis Program, Order of Omega Greek Honors Society, Provosts Honors

 Study Abroad in Madrid, Spain: Drug Policy and International Terrorism Policy Global Seminar

TECHNOLOGY, LEADERSHIP, & SERVICE

Technology: SPSS, STATA, Adobe, InDesign, WordPress, and Google Analytics

Publications: xx, xx, and xx. “Can a Government-Wide Mentorship Program Really Work?” The Public Manager

41.2 (2012): 48-52.

Leadership: Panhellenic Board of Directors (2009-10), Hillel Campus Entrepreneur Initiative Intern (2009-10)

Volunteer: Reading Leaders Literacy Program (2012-present), Ricky Gill for Congress CA-9 (2012-present)

Languages: Spanish Fluency

Page | 23

First Name Last Name n[email protected]  621-224-2323  Washington, D.C. 20052

EDUCATION

The George Washington University, Washington, D.C. May 2018

Master of Public Administration

Whitman College, Walla Walla, WA May 2010

B.A., Rhetoric and Film Studies, Education, GPA: 3.6

SIT India Arts and Culture Program, New Delhi, India Fall 2008

PROFESSIONAL EXPERIENCE

Management Assistant, A Wider Circle, Silver Spring, MD October 2012 – Present

 Decreased by 37% education expenditures by researching, redesigning and implementing new intern program

 Directed fall hiring process including creating job postings, screening applicants and conducting interviews

Language and Culture Assistant, Government of Andalusia, Adra, Spain 2011 – 2012

 Created curriculum, facilitated lessons and evaluated progress for four grade levels amounting to 200+ students

 Produced monthly presentations for 50-60 students on climate change and American education system.

 Selected as lead mentor teacher from pool of 400 candidates; authored weekly newsletters of original teaching

materials/strategies and provided expertise on classroom management and curriculum planning

 Chosen as one of four bloggers for Council on International Educational Exchange to write regular articles on teaching

English/living abroad, which served as promotional materials for 600+ applicants

Columnist, Volunteer Today, Washington, DC 2010 – 2012

 Launched innovative monthly column on volunteerism, altruism and public education in Spain

 Pioneered monthly column on AmeriCorps and community service in America

Volunteer, AmeriCorps, Federal Way, WA 2010 – 2011

 Reengaged high school ELL/ESL class through inventive curriculum while simultaneously expanding English

vocabulary/fluency (demonstrated through letter grades and behavioral improvements)

 Led 9

th

/10

th

grade Advancement Via Individual Determination (AVID) students in tutoring/team-building sessions

 Cultivated positive environment through coaching 70 K-5

students living in poverty on effective homework habits

 Documented and analyzed personal/academic growth of 250+ students and created action plans

Senior Admission Intern, Whitman College, Walla Walla, WA 2009 – 2010

 Interviewed prospective students and marketed college to parents

 Evaluated applications and aided in admission committee decisions for class of 2014

 Piloted visitors’ day events including managing team, coordinating logistics and collaborating with professors,

administrators and college President

Public Events Chair, Associated Students of Whitman College, Walla Walla, WA 2007 – 2008

 Contracted, organized and marketed campus-wide events while maintaining/balancing budget of $68,000

LEADERSHIP & AWARDS

Volunteer Coordinator, Trachtenberg Student Organization, GWU 2017-2018

CIEE (selected for highly competitive merit-based scholarship to cover Spanish classes in Spain) 2011

Senator, Associated Students of Whitman College 2008 – 2010

Communications Photographer, Whitman College Magazine 2009 – 2010

Photo Journalist, Whitman College Pioneer (student newspaper) 2007 – 2009

Leadership Committee, Hillel-Shalom, Whitman College 2006 – 2010

TECHNOLOGY & LANGUAGE

Technology: Microsoft Excel, SPSS, InDesign, Photoshop

Languages: Spanish (intermediate), French (basic), Hindi (basic)

Page | 24

First Name Last Name

Washington, DC 20035 · 555-333-1111 · [email protected]m · linkedin.com/in/firstname_lastname

GLOBAL PROGRAM DEVELOPMENT  BUDGET MANAGEMENT  STRATEGIC PLANNING

 10+ years of experience supervising staff, planning and executing student programs, and managing budgets.

 Cross-cultural partnerships to foster international exchange for young adults.

 Respected by peers as someone who takes initiative, keen problem solver, and influential “people person.”

EDUCATION

GEORGE WASHINGTON UNIVERSITY, Washington, DC May 2012

Master of Public Policy

UNIVERSITY OF CONNECTICUT, Storrs, CT May 2007

Bachelor of Arts in History, Cum Laude

 Semester Study Abroad: Rome, Italy

PROFESSIONAL EXPERIENCE

TUFTS UNIVERSITY, London, England | Assistant Site Director, Tufts Program 07/2013 – 12/2014

Leadership:

 Served on 8-person team, advising 115 first-year students during study abroad experience

 Supervised 5 professional and 15 undergraduate staff members

 Facilitated environment of personal growth, role model and leadership development, and academic success

through formal training sessions, one-on-one meetings, staff meetings, and development opportunities

 Participated in on-call rotation and responded to campus emergencies including resident transports,

administrative searches, mental health emergencies, and natural disasters

Program Development:

 Organized and executed 3-day pre-departure orientation and 10-day site orientation for 625 first-year

students, focusing on community building, experiential development, and risk management

 Initiated, implemented, and facilitated two-credit, service-learning semester course titled, “The Global

Exchange” in which 115 first-year students completed 5,000+ hours of international public service

UNIVERSITY OF CONNECTICUT, Storrs, CT | Exchange Coordinator, Office for Study Abroad 09/2011 – 08/2013

Program Development:

 Increased international exchange program enrollment by 17% in one academic year through enhanced

support offerings and online communication efforts

 Grew student participation by 20% by leading outreach efforts with diverse student organizations, faculty,

and campus partners for programming and marketing support

Budget Analysis:

 Charted exchange program expenditures to develop $30K fiscal budget

 Reconciled department finances monthly to track expenditures and streamline purchasing protocols

Strategic Planning:

 Designed brochure, processed applications, and managed accounts using CRM Database Studio Abroad

 Organized career and re-entry series for 300+ undergraduate students and 40 campus partners

 Collaborated with overseas Directors to provide student support services while students were abroad

Page | 25

U.S. INSTITUTE OF PEACE, Washington, DC | Research Assistant, Security Sector Governance 03/2010 – 07/2011

Research and Administrative Support:

 Compiled information on maritime security sector issues for preparation of public peace briefs and reports

 Consulted on design and developed written web content for Security Sector Governance web page,

preparing reports and text for review by supervisor

Instruction:

 Created partnerships with U.S.-based educators to connect students in U.S. to students in Lithuania; brought

in experts from U.S. to lead classroom discussions on tolerance, U.S. history, and U.S. government systems

 Served as cultural attaché to U.S. Embassy in Vilnius, Lithuania, hosting Foreign Service Officers at the high

school and bringing students to the Embassy for lectures on U.S. government and politics

 Instructed 200 international students from 2

nd

to 12

th

grade in English

 Advised high school students on Exchange applications to the U.S. including AFS Intercultural Programs

 Led development campaign to build English book library

ACME HEALTH, Washington, DC | Finance Assistant 05/2009 – 08/2010

Budget Analysis:

 Maintained company’s compliance ($1M annual revenue) with state regulations through computing,

recording and proofreading data, records and reports

 Reconciled billing compensation discrepancies found in records and advocated on behalf of department to

ensure full compensation from external insurance companies

 Billed Medicare, Medicaid, private insurers, and hospitals for approximately $150K on a monthly basis

 Liaised with patients and employees and reviewed financial information to address payment issues

CORPS INTERNATIONAL, Washington, DC | Program Assistant 11/2007 – 04/2009

Program Development:

 Designed, launched and managed a $40K revenue-generating training and consulting program

 Facilitated operational aspects of program, including budgeting, operations, contracting, business

development, and monitoring and evaluation

 Directed diverse, project-specific teams composed of contractors and full-time employees to implement

projects in Chicago, IL; Yemen; Argentina; Tajikistan; Kyrgyzstan; and Ethiopia

 Designed and executed training programs covering topics including conflict resolution, coaching for youth

development, teambuilding, fundraising, and more, in diverse global environments

 Secured $250K annually in donations and contracts to support program launch, growth, and services

PROFESSIONAL DEVELOPMENT

Volunteer Leadership:

 Operated as Conference Planning Coordinator for NAFSA Region VIII from 2006-2009

 Acted as chief liaison and coordinated logistics of four-day conference for 450-600 attendees

Committee Work:

 Established creation of Technology Committee for the Offices of Study Abroad and International Programs

 Synchronized social media strategy for the department made up of 300+ constituents

PUBLICATIONS

United States Institute of Peace. Conflict and Post Conflict Governance: The Stakeholder Perspective. Dec. 2010.

The InterAgency Journal. A Legacy of Vietnam: Lessons from CORDS. August 2011.

TECHNOLOGY

 QuickBooks, SPSS, STATA, Drupal, Adobe InDesign and Photoshop, Google Apps, Prezi, WebEx, WordPress

Page | 26

Ph.D., Public Policy and Public Administration,

The George Washington University October 2013

Washington, DC

 Concentration: Science and Technology Policy

 Dissertation Title: Intellectual Property, Public

Sector Research, and Genetically Engineered

Corn: An Anti-commons Analysis

 Dissertation Advisor: Dr. Will Smith

MPP, The George Washington University May 2005

Washington, DC

 Concentration: Science and Technology Policy

B.A., History, Wake Forest University May 2000

Winston-Salem, NC

First Name Last Name | name@email.com | 111-222-3333 | linkedin.com/in/name | @name

Principal educator, administrator, and policy researcher serving international and domestic research

organizations for 5+ years. Experienced in professional communication, data analysis, and grant writing.

Instructional assistant for 6 semesters for Capstone Seminar course for graduate students.

EDUCATION PUBLICATIONS

SELECT PROFESSIONAL EXPERIENCE

CRDF Global, Arlington, VA April 2012 to December 2014

Project Manager, Evaluation

 Served dual roles in corporate partnerships and communication during Executive Director transition:

o Saved $50K in annual personnel costs while brokering two new multi-year corporate sponsorships

o Created and evaluated methods of data collection and presentation for a new database of research

and technology partnerships among business, university, and government entities

 Designed surveys and analyzed data for 30+ evaluations to write eight-year $66M impact evaluation grant

Institute for Public Policy Research, London, England January 2007 to March 2012

Senior Research Analyst

 Cut 15% from operations expenses by merging two outdated database systems into less expensive program

 Eliminated need to hire two new team members through improved operations and communication process,

with estimated $90K annual agency savings

 Played key role in merger with community nonprofit and led integration of development offices through

restructured individual giving and donor strategy; resulted in 25% fundraising increase over previous year

 Devised and implemented a multi-case study design with a maximum variation sampling of five programs to

evaluate current procedures and formulate decision-focused recommendations

VOLUNTEER EXPERIENCE

Glass Area Civic Association, Washington, DC 2012 to 2014

 Blogger: Published 15 profiles of neighborhood businesses highlighting investors’ roots, plans for the future,

and role in the community; profiles are available at http://batesareacivicassociation.org/author/bcog/

 Economic Development Committee (2012): Collaborated on a 7-person committee that planned and

executed “North Capital Bingo,” a creative local business promotion that rewarded community members for

patronizing neighborhood businesses

Smith, B. and L. Glass (forthcoming) Intellectual

Property, Standards. Innovation Policy Handbook.

World Bank Publications.

Smith, B. (2012) Patenting Plants and Plant Products.

eLS. Published online: July 16, 2012.

McArthur C. and B. Smith (2009) Innovation Effects of

the Industrialized University. Paper presentation.

Triple Helix VII. Glasgow, UK.

Smith, B. and P. Blue (2008) An Assessment of the Small

Business Innovation Research Program at the

Department of Energy. Performed and co-authored

case study analyses of participating firms. National

Academy Press; Washington, DC.

Page | 27

FIRST NAME LAST NAME Washington, DC – (202) 555-59898 – n[email protected]m

Policy Research & Analysis | Multi-site Organizational Management | Operations & Project Management |

Organizational Education | Cross-functional Team Collaboration | Launching New Enterprises

EDUCATION

The George Washington University, Washington, DC May 2016

Trachtenberg School of Public Policy and Public Administration

Master of Public Administration, Concentration in Health Policy

 Relevant Coursework: Program Evaluation; State Health Policy; Federal Policy Making & Policy

Advocacy; Economics for Public Decision Making; Research Methods & Applied Statistics (SPSS).

 Policy Research Projects:

o Privatization of Human Resources for the U.S. Government Cybersecurity Workforce:

Qualitative review of survey data from previous 5 years to assess agency impact.

o Evaluation of State Nutrition, Physical Activity, and Obesity CDC Program: Conducted

statistical analysis (via SPSS) from program reports to conduct cost-benefit analysis.

o Analysis of Alternatives to Increase Health Insurance for the Uninsured in Texas: Examined

practices from 10 states to determine viable options based on comparable demographics.

 UK Study Abroad - Privatization, Nationalization, and Public-Private Partnerships: Lessons learned

from privatization and P3s in Health Care (NHS), Defence, Infrastructure, Transportation, Network

Utilities, Oil, and Royal Mail. Analysis of political perspectives on business and the State.

California State University, Chico, Chico, CA May 2004

Dual Bachelor of Arts, International Relations (with Honors) and History

PROFESSIONAL EXPERIENCE

West Health Policy Center, Washington, DC March 2012 – Present

Senior Manager (promoted from Office Manager)

Policy Research & Communications

 Write concise summaries of MedPAC, CBO and GAO reports, Congressional hearings, and think tank

studies/briefings to inform and advance new/existing solutions and policy practices.

 Research health policies and monitor legislation on Successful Aging, Care Delivery & Payment, Care

Coordination, and Overutilization, to identify implications for organizational priorities.

 Collaborate on cross-functional Education Committee working group to drive internal mission

priorities through developing and implementing strategies for staff education.

 Serve as lead to disseminate daily news update and create and distribute weekly legislative scan.

Organizational Management

 Led opening of new DC Policy and Advocacy Office including onboarding new hires, driving internal

collaboration with CA headquarters, and promoting brand in DC.

 Manage DC operations and coordinate cross-functional collaboration with CA office for all

administrative, human resources, vendor relations, property management, and IT matters.

 Ensure accurate policy adherence through managing timelines and organizational processes in

collaboration with Accounting and Finance for budgets, grants, and audit/tax preparation.

 Safeguard internal legal policies by serving as point person on highly confidential, time sensitive

internal communications, including contracts and budget requisitions.

First Name Last Name Resume, Page 1 of 2

PROGRAM EVALUATION ♦ PUBLIC-PRIVATE PARTNERSHIPS

8+ years of professional management and operations experience

Page | 28

Gary & Mary West Wireless Health Institute, La Jolla, CA February 2010 – March 2012

HR Coordinator & Executive Support (promoted from Office Manager & Facilities Administrator)

Human Resources & Executive Support

 Managed staffing process including drafting open job requisitions, serving as primary liaison for

external candidates, processing background checks, and handling new hire onboarding.

 Coordinated administration of benefit plans and processes, including day-to-day issues, annual

open enrollment, retirement planning, Leave of Absence administration, and COBRA.

 Oversaw Institute contracts and internal formation documents while maintaining complete

confidentiality regarding highly-sensitive information.

Organizational Management

 Collaborated during expansion period with multiple departments including Business,

Communications, Research & Development, Finance and Executive teams. Highlights:

o Development of website contact database

o Creation of new business development database

 Managed facility issues during period of large staff growth which required simultaneously handling

property issues and employee safety.

 Selected by senior staff to lead the LEED® Gold Certification project to improve project

management, processes and timeline adherence. Results:

o TOBY 2011 Outstanding Building of the Year by Building Owners and Managers Association

(BOMA) of San Diego

o Building of the Year at the TOBY Pacific Southwest Regional Competition

Bistro West, Carlsbad, CA and Tustin, CA March 2007 – February 2010

Manager

 Oversaw daily operations including accounting, P&Ls, product ordering, inventory, staff

management and scheduling, and opening/closing the restaurant.

 Served on Grand Opening team for both restaurants. Hired, trained and managed 100 employees.

 Implemented new cost saving and staff reallocation strategies during economic downturn.

COMMUNITY INVOLVEMENT & ACHIEVEMENTS

Miriam’s Kitchen, Volunteer, May 2012 – Present

 Focused on ending chronic homelessness in Washington, DC

The Gary & Mary West Senior Wellness Center, Volunteer, June 2010 – February 2012

 Services for low-income older adults to retain independence in San Diego, CA

T.E.R.I. (Training and Education Research Institute), Volunteer, December 2007 – 2009

 Volunteer of the Year Award, 2008

Chico State Model United Nations, Member, August 2002 - May 2003

 Distinguished Delegation Award on Special Session for Children at 2003 Conference

Drum Corps International World Championship, Concord Blue Devils Color Guard, 1999-2000

 Bronze medalist, 2000; Gold medalist, 1999

First Name Last Name Resume, Page 2 of 2

Page | 29

FIRST NAME LAST NAME

Washington, DC 20007 | 202.555.1234 | LastName@Gmail.com

linkedin.com/in/lastname @LastName

 PROJECT MANAGEMENT: Proactively takes on internal and external

systems challenges while continually adapting to rapidly changing

priorities. Sound judgement and calm demeanor for high efficiency and

project productivity.

 BUSINESS STRATEGY & OPERATIONS: Reputation for balancing

rigorous contraction and operational compliance requirements with client

and corporate outcomes.

 STRATEGIC PARTNERSHIPS: Intuitive relationship builder known for

inspiring high performing teams and fostering client relationships for

long-term business contracts.

Leadership Profile

 12+ years of progressive

leadership

 Rapid growth revenue

generation

 System Optimization

 Process & Performance

Reviews

 MPA, George Washington

University

RELEVANT EXPERIENCE

The Winvale Group, LLC Washington, DC

Account Manager 2014 – Present

Built new department providing proposal support services to vendors pursuing government contracts. Created

business strategy for entire department and pricing structure. Advised small, medium and large companies pursuing

government contracts on procurement regulations. Achieved customers’ sales objectives through analytical

recommendations to clients’ strategic plans.

 Generated $200K+ with 30% profit margin of new revenue within 8 months of launching new department.

 Hold record for most number of blogs in top 10 most viewed blogs and highest attended webinar.

 Conducted and managed $4 million+ in GSA Schedule transactions within a year.

 Oversaw proposal and award processes for 20+ partners and federal, state, and local government buyers.

KAA Federal Solutions Alexandria, VA

Business Operations Manager 2011 – 2014

Directed business operations in: project management, contract administration, finance, consultant retention, pipeline

development, recruitment and information technology. Implemented reviews of internal controls, work processes, and

policies to improve organizational functions. Conducted qualitative and quantitative analyses on government spending

and programs, market trends, competitive assessments, potential partners, and government business opportunities.

 Decreased monthly invoice processing time from 20 days down to 5 days by analyzing processes and

procedures and recommending plan to address vulnerabilities.

 Reduced $1,000 in monthly expenses by identifying under-utilized tools and inexpensive alternatives.

 Led KAA’s largest project, increasing gross profit by approximately 7% through negotiation of labor rates

from consultants and to customers.

 Oversaw proposal and award processes for three GSA Schedules and 50+ contracts. Monitored contracts

ensuring compliance and financial obligations were met and facilitated contract negotiations.

Page | 30

First Name Last Name Resume Page 2 | 202.555.1234 | LastName@Gmail.com

Mission Critical Solutions, Inc. Arlington, VA

Deputy Project Officer, U.S. Army Office of Judge Advocate General Corps 2008 – 2011

Collaborated with Project Officer to review current processes and procedures within department to increase

efficiency, productivity, and repeatability. Independently reviewed existing policies and procedures to provide

technical support for 15+ applications. Administered all new employee training and wrote documents for employee

training/work flow processes. Designed customized training for classes and individual instruction. Executed trainings

directly to contractors, Federal employees and high-ranking Army officers.

 Selected as lead technician on new applications because of aptitude to quickly learn new products.

 Entrusted with the most complex customer service issues as a result of ability to promptly resolve

concerns. Recognized by several JAG offices for exceptional service.

 Resolved an average of 20-30 Tier 1 tickets a day. Issues included: application access, browser and basic

database troubleshooting for customized web-based applications.

New Horizons Computer Learning Centers McLean, VA

Account Executive 2006 – 2008

Constructed and reviewed training programs for effectiveness in meeting customers’ objectives. Conducted interviews

with customers and instructors; recommended changes to programs to align with objectives.

 Determined logistics for training courses, managed enrollments, scheduled training sessions, and developed

customized solutions for 300+ clients.

Earlier Professional Experience 2003 – 2008

IINTERNET SALES MANAGER | LEESBURG TOYOTA | 2004 – 2006

ACCOUNTS PAYABLE CLERK | BROTHERS PAVING AND CONCRETE CORP | 2003 – 2004

EDUCATION

MPA, George Washington University, May 2017

Survey Design and Data Analysis Certificate Program, George Washington University, 2011

B.A., Business Administration, University of California–Riverside, 2003

TECHNOLOGY

Excel, Adobe Professional, Salesforce and QuickBooks

Page | 31

First Name Last Name

[email protected] | 212.767.7676 |Chicago, IL | linkedin.com/in/name

MULTI-YEAR PROJECTS | GOVERNMENT AND NON-PROFITS | CRIMINAL JUSTICE POLICY

 Entrepreneurial and adaptive manager who guided implementation of high-profile, public policy initiatives,

transforming state criminal justice systems to reduce prison populations and invest in community resources.

 Highly effective collaborator with government executives and diverse criminal justice stakeholders –

including cabinet secretaries, state legislators, judges, law enforcement leaders, practitioners, and

researchers – to sustain policy changes and overcome implementation barriers.

 Effective communicator, able to translate highly technical information to policy makers, practitioners, and

criminal justice stakeholders and create persuasive written, oral, and visual stories for policy decisions.

CORE QUALIFICATIONS

 Complex project management

 Communicating data analysis and research for

non-technical audiences

 Presenting to high-stakes audiences in formal

and informal settings

 Criminal justice policy and research

 Grantee financial management and monitoring

 Capacity-building planning and implementation

 Stakeholder engagement and partnerships

 Team building and leadership

 Statistical methods, quantitative and qualitative

research design, and program evaluation

PROFESSIONAL EXPERIENCE

THE COUNCIL OF STATE GOVERNMENTS JUSTICE CENTER (Bethesda, MD) May 2012 – Present

National, nonpartisan, non-profit association that engages government and civic leaders through research, analysis, and

technical assistance to promote data-driven, consensus-based criminal justice policy.

Project Manager, State Initiatives Division July 2015 – Present

 Secured $16M appropriation to support implementation of statewide comprehensive criminal justice

reforms despite extensive budget cuts to other state programs by building and leveraging relationships

with Alabama policymakers, government executives, and criminal justice practitioners.

 In less than 8 months, prepared state and local agencies to implement significant, new statewide criminal

justice policies by managing a team of seven policy staff, researchers, and subject-matter experts to

deliver intensive technical assistance directly to stakeholders.

 Strategically deployed 35 policy staff, researchers, and experts across 15 complex technical assistance

projects to maximize impact of $21M program budget, as part of State Initiatives Division management

team.

Policy Analyst (promoted three times), State Initiatives Division May 2012 – June 2015

 Designed and led two-year policy implementation strategy that has saved West Virginia $21.3M in

averted prison costs since 2013. Heralded by Governor as landmark accomplishment.

 Anticipated implementation challenges and developed strategies to ensure success, resulting in West

Virginia agencies securing $9M of appropriations – during three politically difficult budget cycles – to build

new systems of community-based behavioral health services for justice-involved populations.

 Presented to West Virginia governor on four occasions regarding public safety and recidivism reduction

strategies, achieving long-term support to implement statewide policies. Led Governor to highlight

reforms and resulting outcomes in 2015 State of the State address.

STRATEGIC PROJECT &

RELATIONSHIP MANAGEMENT

Page | 32

 Saved $11.8M in averted prison costs during first year of implementation of parole supervision

recommendations. Wrote communication linking data and research to actionable policy solutions, and

persuaded government executives in Pennsylvania to adopt reports through persuasive presentations.

 In partnership with government and civic leaders, identified capacity-building needs and drafted budgets

for $1M in grants to state agencies; created tools and processes to effectively monitor grant utilization.

FEDERAL INTERAGENCY REENTRY COUNCIL (Washington, DC) November 2012 – May 2013

Pro Bono Federal Government Consultant

 Successfully pitched project concept and negotiated scope of work with multiple executive clients

representing federal-agency consortium, in order to deliver high-impact recommendations to educate law

enforcement stakeholders about the Affordable Care Act’s impacts on jail management.

MISCHON DE REYA NEW YORK LLP (New York, NY) April 2010 – May 2011

Special Projects Manager / Paralegal

 Launched new marketing and communications strategy for start-up New York branch of international law

firm, successfully integrating specific strategies designed to grow U.S. business with firm-wide needs.

 Independently established project management work flows, processes, and organizational tools for

growing office, allowing firm to take on increasing business during tenure.

PROSKAUER ROSE LLP (New York, NY) February 2009 – April 2010

Project Manager / Paralegal

FUND FOR THE PUBLIC INTEREST RESEARCH (Chicago, IL & Philadelphia, PA) March – October 2008

Campaign Field Director

 Within four months, single-handedly launched Philadelphia-area field office for national voter registration

campaign and exceeded goals ahead of schedule, leading 50 canvassers to register 15K voters.

 Oversaw all areas of campaign management, including program finances, completing project under-

budget and in compliance with voter-registration laws.

 Led team of 35 canvassers that raised $250K for clean water legislation through door-to-door donor

contact.

MEDILL INNOCENCE PROJECT (Evanston, IL) September – December 2007

Wrongful Conviction Student Investigator

 Identified key piece of evidence that led to resolution of two-year investigation by conducting 12+ field

interviews with the accused, legal professionals, and key witnesses in Chicago’s South Side and St. Louis.

EDUCATION

George Washington University May 2013

Master of Public Administration | Budgeting and Public Finance Concentration

Honors | MPA Honor Graduate Award, awarded to student with highest GPA in graduating class; Graduate

Assistantship with stipend and tuition award; Pi Alpha Alpha, Public Administration Honor Society

Northwestern University, Medill School of Journalism December 2007

Bachelor of Arts Cum Laude | Journalism Major; History Minor