AT&T Ethernet Service Guide Original Page 3
Part 1 - General Terms and Conditions Effective: September 1, 2022
Section 1 - Title Page, Table of Contents, Symbols and Participating Carriers ES-21-0002
Part / Section Page
Part 2
AT&T Dedicated Ethernet
Section 1
Service Description
1.1 General ...................................................................................................................................................................... 1
1.2 Service Availability............................................................................................................................................... 1
1.3 Port Connection ..................................................................................................................................................... 2
1.4 Higher Speed Aggregation ................................................................................................................................ 4
1.5 Protection and Diversity Options ................................................................................................................... 6
1.6 Meet Point Arrangements .............................................................................................................................. 12
Section 2 Service Level Agreements
2.1 Credit Allowance for Service Interruptions ............................................................................................... 1
2.2 SLA Exclusions ....................................................................................................................................................... 3
Section 3
Pricing
3.1 Ethernet Payment Plan (EPP) .......................................................................................................................... 1
3.2 Types of Rates and Charges .............................................................................................................................. 5
3.3 Rates and Charges ................................................................................................................................................ 6
Part 3
AT&T Switched Ethernet Service
Section 1
Service Description
1.1 Overview .................................................................................................................................................................. 1
1.2 Service Availability............................................................................................................................................... 1
1.3 Provisioning and Service Arrangements..................................................................................................... 2
1.4 Basic Arrangement ............................................................................................................................................... 2
1.4.1 Basic Customer Port Connection (Basic Port) ........................................................................... 2
1.4.2 Committed Information Rate (CIR) and Class of Service (CoS) .......................................... 3
1.4.3 Ethernet Virtual Connections (EVC) .............................................................................................. 4
1.4.4 Frame Size ................................................................................................................................................ 5
1.5 Per Packet Class of Service (PPCoS) Arrangement ................................................................................. 5
1.5.1 PPCoS Customer Port Connection (PPCoS Port) ....................................................................... 5
1.5.2 Committed Information Rate (CIR) and Class of Service (CoS) Packages ...................... 6
1.5.3 Per Packet Class of Service
Classes of Service ........................................................................ 7
1.5.4 PPCoS Scheduling Method ................................................................................................................. 7
1.5.5 Ethernet Virtual Connections (EVC) .............................................................................................. 8
1.5.6 Frame Size ................................................................................................................................................ 9
1.6 Broadband Arrangement ................................................................................................................................... 9
1.6.1 Broadband Customer Port Connection (Broadband Port) ................................................... 9
1.6.2 Broadband Speed Tiers and Class of Service (CoS) .............................................................. 10
1.6.3 Ethernet Virtual Connections ........................................................................................................ 11
1.6.4 Frame Size ............................................................................................................................................. 11
1.7 External Network-to-Network Interface (ENNI) Arrangement ..................................................... 12
1.7.1 ENNI Port Connection (ENNI Port) ............................................................................................. 12
1.7.2 ENNI Committed Information Rate (CIR) and Class of Service (CoS) ........................... 12
1.7.3 Ethernet Virtual Connection (EVC) ............................................................................................. 12
1.7.4 Frame Size ............................................................................................................................................. 12