CMI BITESIZE
PROGRAMMES
CATALOGUE
2021
BITESIZE
TABLE OF
CONTENTS
03 - About CMI Bitesize
05 - Managing Change
• Why Change Happens
• Approaches to Change
• Initiating and Planning Change
08 - Managing Equality,
Diversity and Inclusion
• Legal and Organisational
Approaches
• Role and Responsibilities of
a Manager
• Develop and Implement Plans
and Reports
11 - Leading in a Digital Age
• Approaches to Managing and
Leading Teams in a Digital Age
• Equipping High Performing
Teams with the Right Skills
and Experience
• Managing and Leading
Hybrid Teams
14 - Conflict Resolution
• What is Conflict?
• Resolving Conflict in
the Workplace
• Knowledge, Skills and
Behaviours for Managing
Conflict
23 - Brexit: Leading Change
and Risk
• Organisational Change:
What Brexit Means for You
• How to Manage Risk in Your
Organisation after Brexit
• How to Develop Your Brexit
Risk Management Strategy
• How to Lead Strategic Change
Around Brexit
17 - Managing Projects
to Achieve Success
• Principles of managing projects
• Project life cycle
• Tools and techniques for
project success
20 - Data Driven
Decision Making
• Understanding data to
make decisions
• Impact of data on
decision making
• Interpreting and
presenting data
ABOUT
CMI BITESIZE
CMI Bitesize is a practical and completely
online learning experience, made up of a
collection of short programmes aligned to key
Management and Leadership topics relevant in
today’s world - aimed at aspiring or practicing
middle managers.
Our programmes are designed to equip
learners with the skills and knowledge they
need to support them in a current role and in
career progression. Mapped against the CMI
Professional Standards and Level 5 qualification
learning outcomes, this mix of practical
tools, case studies, checklists, videos and
real world insights will give learners a better
understanding of the topic.
Throughout the programmes learners are
asked to complete activities to reflect on
their learning. These reflections should be
shared with programme leads at the provider
or employer at the end of the programme, to
demonstrate learning and how they plan to
apply it within their organisation.
Programmes are available for three months
and are supported by a three-month CMI
subscription. On completion of each programme
learners will receive a CMI Certificate of
Achievement that evidences their Continuing
Professional Development.
CMI Bitesize - Programmes Catalogue | 2021
3
CMI Bitesize - Programmes Catalogue | March 2021
4
I absolutely love the CMI Bitesize series.
We are using this to compliment some of
our programmes where a full qualification
is not being provided. This helps
individuals to also build their confidence
to lead to either a full Level 5 Award,
Certificate and Diploma and eases some
in gently. I am promoting these units
with all our customers and I can see this
growing over the next year.
―
Rachel Lambert CMgr FCMI
Managing Director
StudyFlex Ltd
“
“
CMI Bitesize - Programmes Catalogue | 2021
4
MANAGING
CHANGE
Series 1:
5
CONTENTS
This programme aims to give you, the learner, a deeper
understanding of how to approach, discuss and action changes
in your work environment.
Programme 1:
Why Change Happens
1. What is meant by change
management?
ACTIVITY 1
2. What is PESTLE?
PESTLE analysis
ACTIVITY 2
3. Internal factors that drive the need
to change in organisations
Force eld analysis
ACTIVITY 3
4. What is the potential impact
of change within an organisation?
ACTIVITY 4
6
INTRODUCTION TO PROGRAMME
CONTENTS
CMI Bitesize - Programmes Catalogue | 2021
CONCLUDING SUMMARY
This programme will outline several of the various models of change management
available, talk through the steps and give a thorough understanding of how these
models can be used to understand your own situation.
Programme 2:
Approaches to Change
1. Models for managing change
Exploring the theory
Kotter’s 8-step change model
Kubler Ross change curve explained
2. Reecting on the theory
ACTIVITY 1
3. The role of leadership in change
Situational leadership
Action centred leadership
ACTIVITY 2
4. Engaging stakeholders in change
ACTIVITY 3
This programme aims to outline the practical approaches to
initiate, plan and manage change in your organisation.
Programme 3:
Initiating & Planning Change
1. The rationale for change
ACTIVITY 1
2. Planning for change
Beckhard-Harris change equation
Stakeholders - analysing power and interest
Porter’s ve forces
3. Implementing and monitoring change
Executing change
4. Overcoming risks and barriers
Managing project risk
5. Communicating change
6. Supporting others through change
ACTIVITY 2
7. Monitoring impact of change
8. Sustaining change
ACTIVITY 3
7
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
MANAGING
EQUALITY, DIVERSITY
AND INCLUSION
Series 2:
8
CONTENTS
CMI Bitesize - Programmes Catalogue | 2021
This programme aims to give you, the learner, a deeper
understanding of the impact of legislative requirements, justify the
business case and approaches to promoting ED&I.
Programme 1:
Legal & Organisational Approaches
Dening equality, diversity and inclusion
The concept of equality, diversity and
inclusion
1. The impact of legislative requirements
on ED&I
Actionable change
The protected characteristics
Legal requirements
ACTIVITY 1
2. The business case for equality
Harnessing emotions and cultural
movements
Overcoming diversity sceptics
ACTIVITY 2
3. Promoting ED&I to staff and
stakeholders
ACTIVITY 3
9
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
This programme aims to outline the practical approaches to develop and implement
plans and reports to support ED&I within an organisation.
Programme 3:
Develop and Implement Plans and Reports
Dening equality, diversity and inclusion
Championing equality, diversity and inclusion
1. Developing a plan
Equality impact assessment
Effective action planning
ACTIVITY 1
2. Benchmarking as a technique
Data and information
ACTIVITY 2
3. Implementing a plan
Stakeholders - analysing power
and interest
ACTIVITY 3
4. Measuring outcomes against targets
Reporting results to staff and
stakeholders
ACTIVITY 4
CMI Bitesize - Programmes Catalogue | 2021
10
This programme is designed to enable you to gain an awareness of what is
expected of managers in terms of workplace ED&I.
Programme 2:
Role and Responsibilities of a Manager
Dening equality, diversity and inclusion
Equality, diversity and inclusion in the
workplace
The value of diverse teams
1. The role and responsibilities of a manager
Action for leaders
ACTIVITY 1
2. Language and behaviours of a manager
Managing difference
Signature traits
Challenging exclusion
Contingency planning
ACTIVITY 2
3. Leadership styles
Action centred leadership
Situational leadership
ACTIVITY 3
4. Managing individuals and teams
commitment
Challenging inappropriate behaviour
Unconscious bias
ACTIVITY 4
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
LEADING IN
A DIGITAL
AGE
Series 3:
11
CONTENTS
The aim of this programme is to equip managers with an
understanding of the practical approaches to leading and
managing teams effectively in a digital age.
Programme 1:
Approaches to Managing and Leading
Teams in a Digital Age
1. How to lead a team
2. Models for leadership in a digital age
ACTIVITY 1
3. Practical approaches for managing and
leading teams in a digital age.
Understanding empathy
4. Interpersonal skills for managing and
leading teams in a digital age
Benets of delegation
ACTIVITY 2
5. Role of communication in leadership
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
12
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
The aim of this programme is to explore different skills and experiences often found in
high performing teams, establishing how capabilities can be assessed and the different
learning and development activities we can undertake to build successful teams.
Programme 2:
Equipping High Performing Teams with
the Right Skills and Experience
1. What makes a high performing team?
ACTIVITY 1
2. Skills for the digital age
Talent management
3. Assessing knowledge and skills
4. Selecting the right learning and
development activities
ACTIVITY 2
5. Coaching for development
Coaching with GROW
6. Harnessing technology for
development
ACTIVITY 3
The aim of this programme is to equip managers with an
understanding of the practical steps required to monitor and meet
the challenges of managing and leading hybrid teams.
Programme 3:
Managing and Leading Hybrid Teams
1. How to manage and lead hybrid teams
2. Managing in new normal
ACTIVITY 1
3. Overcoming challenges leading hybrid teams
Communication
Motivating employees
4. Developing trust
Trust building behaviours
ACTIVITY 2
5. Methods for monitoring and
managing performance
Conducting performance appraisals
Objective versus subjective feedback
6. Seeking feedback from others
7. Giving constructive feedback
8. Best practice for supporting
hybrid teams
ACTIVITY 3
13
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
CONFLICT
RESOLUTION
Series 4:
CMI Bitesize - Programmes Catalogue | 2021
14
x
CONTENTS
This programme will equip the learner to understand the types and
causes, stages and impact of conict within an organisation, so that
you can identify the best way to approach a scenario when it arises.
Programme 1:
What is Conict?
1. Conict in the workplace
2. Types of conict
ACTIVITY 1
3. Managing conict virtually
4. Stages of conict
Conict - causes, symptoms and cures
ACTIVITY 2
5. Impact of conict on organisational
performance
6. What can dysfunctional conict
lead to?
ACTIVITY 3
15
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
In this programme, we will be exploiting how to investigate
and resolve conict in the workplace - from formal to informal
methods, and what to do if conict cannot be resolved.
Programme 2:
Resolving Conict in the Workplace
1. Why is is important to investigate conict
2. Methods to resolve conict
Informal
Formal
ACTIVITY 1
3. Organisational procedures for conict
resolution
Grievance and the manager’s role
4. A zero tolerance policy
5. Undertaking a disciplinary interview
Discipline and the manager’s role
6. Whistleblowing
ACTIVITY 2
7. Conict situations - minor or major?
ACTIVITY 3
This programme aims to outline the key knowledge and skills you
may need in the workplace to overcome conict.
Programme 3:
Knowledge, Skills and Behaviours
for Managing Conict
1. A leader’s role in managing conict
ACTIVITY 1
2. Skills you’ll need for conict management
ACTIVITY 2
3. Having difcult conversations
4. Approaches to resolving conict
5. Conict mode - Thomas and Kilmann
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
16
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
MANAGING
PROJECTS TO
ACHIEVE
SUCCESS
Series 5:
17
CONTENTS
This programme will focus on the criteria of the project, examine
risks and ethical factors and analyse skills needed for successful
project management.
Programme 1:
Principles of Managing Projects
1. What is a project?
When is a project successful?
ACTIVITY 1
2. The project approach: ethical factors
and risk management
Managing project risks
ACTIVITY 2
3. Skills for successful project
management
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
18
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
This programme will explore the project life cycle from start to nish, analyse project
constraints and review the documentation needed for different stages of the project.
Programme 2:
Project Life Cycle
Stages of the project life cycle
Project start up and control
1. Initiation stage
Stakeholders - analysing power and interest
Project constraints
ACTIVITY 1
2. Planning stage
Critical path analysis
ACTIVITY 2
3. Project implementation and completion
Controlled project closure
ACTIVITY 3
This programme will introduce different project management methodologies, explore
project management tools and examine the role of data in project management.
Programme 3:
Tools and Techniques for Project Success
Project management methodologies
1. Selecting the right project methodology
ACTIVITY 1
2. Project management tools
Gantt charts
Collaboration and documentation
Evaluation
Project reporting and stakeholder engagement
ACTIVITY 2
3. Data-driven project management
Project management of the future
ACTIVITY 3
19
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
DATA-DRIVEN
DECISION
MAKING
Series 6:
CMI Bitesize - Programmes Catalogue | 2021
20
CONTENTS
This programme will be looking into what data is and how it can be
used, exploring different types of data and reecting on how data
can help organisations to make decisions.
Programme 1:
Understanding Data to Make Decisions
1. Data and information
What is data?
ACTIVITY 1
2. Being a data-driven organisation
ACTIVITY 2
3. Types of data
Quantitative / qualitative data
Primary / secondary data
Types of customer data
ACTIVITY 3
21
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
This programme will focus on evaluation of the data as well as review data
management practices and explore data handling requirements and challenges.
Programme 2:
Impact of Data on Decision Making
What is good data?
1. Best data management practices
Managing data for impact
ACTIVITY 1
2. Challenges of successful data management
Cyber security
Data management legislation
ACTIVITY 2
This programme will review some decision-making techniques and
explore the tools for analysing and presenting data, it will also
review potential pitfalls of data interpretation.
Programme 3:
Interpreting and Presenting Data
Good decision making
1. Tools and techniques to support
decision making
SWOT analysis
Decision making matrix
Rational decision making
Cost benet analysis
ACTIVITY 1
2. Analysing and interpreting data for
decision making
3. Presenting data with impact
Data visualisation
ACTIVITY 2
4. Data interpretation pitfalls
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
22
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
BREXIT:
LEADING
CHANGE AND
RISK
Series 7:
23
CONTENTS
This programme will explore what Brexit-related change may look like, its
internal and external drivers, the complexities of leading organisational change
and tools to approach change to achieve success and minimise risk.
Programme 1:
Organisational Change: What Brexit
Means for You
1. Scope, context and the drivers of
organisational change
What are the drivers for change?
Scope of change
Context of change for organisations
from Brexit
ACTIVITY 1
2. The complexities of leading strategic
change
ACTIVITY 2
3. Approaches to managing
strategic change
4. Executing change
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
24
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
This programme aims to analyse strategic risks that can be triggered by
Brexit and to explore risk management strategies that can be used
while adapting to change.
Programme 2:
How to Manage Risk in Your
Organisation after Brexit
1. Strategic risk within an organisational
context
ACTIVITY 1
2. Strategies for managing risk
Risk assessment
Contingency planning
ACTIVITY 2
This programme aims to provide guidance on creating a risk management
framework by introducing tools and techniques for risk management and
decision making.
Programme 3:
How to Develop Your Brexit
Risk Management Strategy
1. Proposing a Brexit risk management
strategy framework for your organisation
Creating your risk management framework
ACTIVITY 1
2. Tools to support a Brexit risk strategy
3. Decision-making and problem solving
4. How to make good decisions
ACTIVITY 2
25
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
This programme focuses on leading change - what leadership skills you will
need and how to apply different leadership approaches.
Programme 4:
How to Lead Strategic Change Around Brexit
1. Leadership skills for managing change
in Brexit
ACTIVITY 1
2. Leadership approaches to your Brexit
change strategy
Leadership models
ACTIVITY 2
3. Developing a change leadership
proposal
4. Implementing a change programme
ACTIVITY 3
CMI Bitesize - Programmes Catalogue | 2021
26
CONTENTS
INTRODUCTION TO PROGRAMME
CONCLUDING SUMMARY
27
The content in the Bitesize programme
is engaging and in-depth, yet it’s simple
to follow, which is great because it
accomodates all levels of familiarity with
CMI educational pieces.
―
Logan Watt CMgr MCMI
Project Manager
Fraser Watt Enterprises
“
“
Chartered Management Institute
77 Kingsway, London, WC2B 6SR
Incorporated by Royal Charter
Registered charity number 1091035
Charity registered in Scotland number SCO38105
#BetterManagers
Twitter: @cmi_managers
Facebook: www.facebook.com/bettermanagers
Linkedin: Chartered Management Institute
Instagram: @cmi_managers
Chartered Management Institute (CMI)
The Chartered Management Institute (CMI) works with business and education
to inspire people to unleash their potential and become skilled, condent and
successful managers and leaders.
With a wealth of practical qualications, events and networking opportunities
on offer throughout the UK and Asia-Pacic, CMI helps people boost their career
prospects and connect them with other ambitious professionals in any industry and
sector.
In fact, CMI has more than 90,000 people training to be better managers
right now.
Backed by a unique Royal Charter, CMI is the only organisation allowed to award
Chartered Manager status – the ultimate management accolade.
CMI’s thought leadership, research and online resources provide practical insight
on critical issues for a 160,000 plus membership community and anyone looking to
improve their skills, nurture high-performing teams and help pave the way for the
next generation of managers and leaders.
For more information, please visit www.managers.org.uk
Chartered Management Institute on LinkedIn, Facebook, Twitter and Instagram.
CMI Bitesize Programme Catalogue - Version 2 - 26/05/21
BITESIZE