FedEx Retiree Travel Forms
To Request Fare Quotes, Airline Tickets and Other
Instructions.
For Fare Quotes – please fill out Form Q in this package (allow 48 business hours for a
response). There is no charge to email Form Q.
Fare Quotes can be given over the phone for $24 service fee.
Fare Quote requests that result in a new ticket on the same phone call
– will only be charged the one $24 service fee.
Fare Quotes are not required to fill out a travel request form.
1. Ticket Processing - Complete Form R and email it to
GTPER@FEDEX.COM . Failure to completely fill out the request form will
result in the form being returned and will delay processing of your request.
You will be listed on the flights at the time of booking. Dates and
flight numbers must be correct.
List of eligible airlines is found below.
Airline flight time information can be found on the airline's website.
Please send a separate email with your Credit Card CVV number to:
2. Changes to your flight time or dates
Changes within 24 hours please call our office at 901-375-
6000. There is no additional service fee charge for "same day" changes
as a result of being bumped off of a flight.
Changes past 24 hours submit the change request form.
3. Call the Global Travel Department (901) 375-6000 and follow the prompts
for "Personal Travel" (prompt 4) for any questions regarding personal
travel. Please be sure to press (prompt 4). Personal travel requests that
come in on another prompt will be re-routed back to the Personal Travel
prompt.
List of Airlines
Alaska
Allegiant
American
Azul Linhas
Cathay Pacific
Delta
Dragon air
Emirates
Etihad
Frontier
Hawaiian
Porter
Ravn
Southwest
Spirit
Sun country
United
WestJet
Iceland air
Jet Blue
Please allow up to 24-48 business hours for your request to be processed.
FedEx Interline Travel Code of Conduct and Dress Code
Standby personal travel is for the FedEx Corporate, FedEx Services, and FedEx
Express eligible retirees.
The number one rule when flying using "interline standby" tickets is to
make sure you have your FedEx ID. In addition, a government-issued ID
is required by TSA and all airlines prior to check-in. If you use your
driver's license as a government ID, keep in mind that as of October 1st,
2021 a new license with a yellow star is required in the upper right-hand
corner of the driver's license. I am aware that I should have my FedEx
ID with me at all times when using a discount offered to FedEx retirees.
1. Standby means SPACE AVAILABLE. I understand that when traveling
on a space available ticket, I may not be boarded on the flight of my
choice or any flight on a given day.
2. Reservations are not allowed with standby tickets. I am aware that
when traveling on a personal standby ticket, I cannot make a
reservation with the airline and then present a space available ticket.
3. I am aware that if a reservation is made in my name, the airline will
not allow me to use my standby ticket, and I will have to purchase a
full fare ticket for my trip.
4. Service charge tickets are tickets purchased at a flat fee regardless of
the origin or destination.
5. The airlines require a certain dress code to travel on a discounted
ticket. Following is a list of clothing items deemed unacceptable
when traveling with a discounted ticket.
Tennis Shoes Ski/All-Weather Jackets
Denim fabric/jeans Shirts with no collars
T-shirts/Tank Tops Shorts/Cut Offs
Sweats/Jogging Suits Mini Skirts
Sheer/Strapless or spaghetti strap tops
or dresses
Sandals/Thongs
6. I acknowledge the interline dress code.
7. I understand that if a problem arises while traveling, I must
contact FedEx GLOBAL TRAVEL.
8. I acknowledge that my eligible family members must abide by the
appropriate rules and procedures, including dress code and the use
of GLOBAL TRAVEL to resolve travel problems.
9. I acknowledge responsibility for the actions of my dependents even
when they are traveling on interline benefits without me.
10. I have reviewed the rules and regulations with my family members.
11. I acknowledge that the personal travel request form is a company
document and falsification of the information provided could result in
disciplinary action and forfeiture of travel benefits.
12. I understand that while traveling on a personal discounted ticket, I am
to be professional, polite and courteous at all times with the airline
personnel serving me.
13. FedEx retirees should never confront or argue with an airline employee
at the ticket counter, at the departure gate or on the aircraft. Even if
you are mistreated by an airline employee while traveling on a
personal standby ticket, your only recourse is to report the incident to
FedEx GLOBAL TRAVEL.
Remember to List for Standby Personal Travel
**Arrive at the airport at least 2 hours before your flight departure time. Also,
remember to read and follow the Personal Travel dress and conduct codes. **
It is important to arrive early and properly dressed when flying standby. Check out
our personal travel reminders.
Security and Security Document Requirements
- FedEx retirees must present both a government-issued ID (e.g. driver's license
with a yellow star in the upper right-hand corner effective October 1, 2021) and
your FedEx issued photo ID badge when traveling on an interline discounted ticket.
Dependents of FedEx retirees of legal driving age or older must have a
Government-issued ID.
Unaccompanied Minors - Unaccompanied minors are not allowed to travel on
interline, stand-by tickets. When using interline tickets, all minors must be traveling
with an adult.
When you travel standby, don't forget -- you and/or your family members MUST list
with the airline before you travel. However, you may not list more than seven (7)
days before your trip for most airlines.
To list, call the carrier's toll-free number or the special listing number for carriers
such as American, American Eagle.
Other listing telephone numbers can be found on the Internet.
* Passengers traveling roundtrip are required to list for both directions of
your trip.*
Airline Special Listing Number
American Airlines
1. American Airlines recommends that you access http://www.aa.com/ for
flight schedule information prior to calling. Once your listing is completed, you will
be given a PNR record 1-888-933-5922, Option 3 locator number (confirmation
number) that you must have at the time of check-in.
2. Please adhere to proper dress code rules and luggage restrictions.
Remember that all travel is space available.
Meanwhile, be sure to:
1. Call to list for flights after 7 p.m. and before 7 a.m., during the airline's non-
peak hours.
2. Do not list more than once for a flight.
3. Keep your record locator number, if provided one. If you change flights, give
the reservation agent your record locator number, so changes can be made using
the same record.
4. If you need to request a refund for unused tickets, please return all unused
tickets to:
Global Travel Attention Refund Dept
3875 Airways Blvd., Bldg. H, 2nd Floor
Memphis, TN 38116
** Not all airlines offer refunds. **
Still have questions about our interline agreements? Please complete the fare quote
travel request form and send it to our Personal Travel team at the Global Travel
office.
Personal Travel Standby Reminders
Please remember that you are not holding a confirmed ticket; you are flying
standby (on the connection flights as well) and will not get on the flight if
seats are not available.
Please remember that airlines are using smaller regional jets. There are
fewer if any, standby seats available. Some airlines are also cutting the
number of flights they fly.
Make sure that you choose the correct airline before purchasing a ticket. Not
all personal travel tickets are refundable and the $24 per ticket service
charge is never refunded.
Check the airline departure schedule in advance.
Please call the airline 24 hours in advance to list yourself as a standby
passenger for the flight.
Check-in 90 - 120 minutes prior to departure. Please have a back-up plan in
case you don't get on your desired flight.
Checked luggage will get with the flight regardless of your passenger status.
Please follow the dress code exactly as published. Failure to do so may result
in the airline refusing to allow you to board. This policy is applicable for all
travelers using interline discounts - including children.
Understand the airline's payment policy (credit card or money order) before
submitting your ticket request.
Please ensure all travelers are listed on the personal travel request form
when submitted for processing.
You must be courteous and patient with airline employees. The airlines will
report any inappropriate behavior or conduct to FedEx Security. Violations
may result in disciplinary action including revocation of personal travel
benefits.
Standby tickets are only good for 90 days from the date of issuance. If they
aren't used within this time frame or a refund has not been requested (for
those airlines offering a refund), they will expire and become invalid.