Resume & cover letter
Resume & cover letter Resume & cover letter
Resume & cover letter
writing guide
writing guidewriting guide
writing guide
Demonstrate a History of Success
200 Hughes-Trigg Student Center
214-768-2266
www.smu.edu/career/
1
table of contents
Contents
Career Center Contact Information p. 1
Resume Assistance & Content Overview p. 2
Contents of a Resume pp. 3 - 4
Resume Formats p. 4
Resume Checklist p. 5
Action Verbs pp. 6 - 7
Example Resumes pp. 8 - 18
References p. 19
Cover Letters pp. 20-21
Prospective Letters p. 22
Hegi Family Career Development Center
Contact and Resource information
Career Office Hours
Career Information Resources
Hegi Family Career
Development Center Library
200 Hughes-Trigg Student Center
Business Information Center
150 Maguire
214-768-4107
http://bic.cox.smu.edu
Fondren Library
Reference Desk: 214-768-7378
Hegi Family Career Development Center
200 Hughes-Trigg Student Center
M-F 8:30am -5:00 pm
214-768-2266
BBA Career Services
Drop-In appointments M-TH 1:00pm - 4:00pm
Pre-Scheduled appts. M-F 8:30am – 5:00pm
254 Maguire
214-768-1943
2
Resume
Assistance
The Hegi Family Career Development Center
assists students by offering:
• Career Orientation Workshops
Career focused workshops that describe
the resume do’s and don’ts, as well as
how to register with the career center
and use our recruiting system. These
are also available online.
• Resumania
Held each semester before the career
fair. Employers volunteer to review
resumes and offer feedback.
• Resume Review
Career Counselors are available daily to
critique resumes and cover letters!
• Career Library
The Hegi Family Career Development
Center and the BIC contain many
resume and cover letter assistance
books, including, but not limited to:
• “Resumes to the Rescue”
• “The Resume Makeover
• “The Global Resume & CV Guide”
• “Best Resume & CV for International
Jobs”
• “Ace the IT Resume”
• “RESUME” (contains 600 examples)
• “Electronic Revolution”
• “Real Resumes for Financial Jobs”
• Internet Resources
Visit the career center’s website at
www.smu.edu/career/ and view our
many websites that provide writing
assistance.
Resume content
overview
Demonstrate a History of Success:
Your resume should reflect your education,
experience, skills, and interests by focusing on
what you have achieved, demonstrated, and
learned. Employers want to see a history of
success demonstrated on your resume. Omit
any information that could be used to screen
you out of an interview such as a low GPA
(below a 3.0). Your resume must be error free
and all information must be accurate.
Be brief, 1 - 2 pages in length:
Employers prefer that new graduates keep their
resumes to one page. Alumni and graduate
students with extensive RELEVANT experience
may need two pages to adequately describe the
most important elements of their background.
Make sure to put the most important information
on the first page of your resume.
Resume Layout:
Use formatting and placement to highlight key
information and to draw attention to your
strengths. The most relevant information
pertaining to your career goals and the position
you are applying for should be listed first.
Information to Include:
□ Contact Information
□ Objective
□ Education
□ Related/Relevant Coursework
□ Honors
□ Summary of Qualifications
□ Skills (languages/computer)
□ Experience (related, volunteer, other)
□ Coursework/Related Projects
□ Leadership Experience
□ Extracurricular/Community Activities
Information Not Appropriate to Include:
□ Gender
□ Race
□ Marital Status
□ Religion
□ Sexual Orientation
□ Political affiliation
□ Personal descriptions (height, etc.)
3
contents of a resume
CONTACT INFORMATION
Place your contact information at the top of your
resume.
ESSENTIAL INFORMATION:
• Name, current address, phone number
(with professional voicemail), and e-mail
address
OPTIONAL INFORMATION:
• Web address (for employer to view)
• Permanent Address & Phone (if needed)
• Cell (only if answered professionally)
OBJECTIVE
An objective is a brief statement of your career
interests - what you want to do and in what
type of industry. We recommend you tailor it to
the position when possible.
SAMPLE CAREER OBJECTIVES:
Position and interest areas stated:
• An internship position as an editorial
assistant in magazine publishing.
• An entry level computer programming
position leading to program design.
Skills and organization type stated:
• To obtain a position in investment
banking using excellent quantitative
and analytical skills.
SUMMARY OF SKILLS/QUALIFICATIONS
Customize this brief summary of your key
qualifications according to the attributes the
employer is seeking. Review the job description,
identify the skills desired, and then highlight
your experiences.
TOP SKILLS EMPLOYERS SEEK:
• Communication (Verbal & Written)
• Analytical/Research
• Team
• Interpersonal
• Leadership/Management
• Computer/Technical
• Organization
EDUCATION
Use reverse chronological order (most recent
first).
ESSENTIAL INFORMATION:
• Name of the University(s), city, state
• Degree and major(s)
• Projected graduation date
OPTIONAL INFORMATION:
• Minors, specialization or focus areas
• Honors and GPA’s (3.0 or above)
• Study Abroad experiences
• Relevant coursework
• Senior research/projects
• High School honors, leadership
EXPERIENCE (RELEVANT OR OTHER)
RELEVANT EXPERIENCE IS GAINED THROUGH:
• Jobs (full-time, part-time & temporary)
• Work-study
• Internships
• Volunteering
• Extracurricular activities
• Military experience
• Academic projects or assignments
WHEN DESCRIBING YOUR EXPERIENCE INCLUDE:
• Position title
• Organization name, city and state
• Dates of employment (month & year)
• Description of accomplishments and
responsibilities beginning with verbs
Complete sentences are not required
(Avoid phrases like “Duties included”
See Pg. 6-7 for a list of action verbs)
SUGGESTIONS FOR DESCRIBING EXPERIENCES:
• Focus on accomplishments/outcomes.
• Describe the variety of tasks performed
and progressive increases in
responsibility.
• Begin each sentence with an action verb.
• Use keywords/nouns to convey key
skills or knowledge areas (e.g., familiar
with C++, fluent in Spanish).
• Qualify & quantify the scope of your
experience using numbers and facts.
• Do not use personal pronouns in your
description (I, me, my, etc.).
EXTRACURRICULAR ACTIVITIES &
COMMUNITY INVOLVEMENT
Include activities that illustrate your skills. Focus
on your accomplishments, leadership positions,
& committee involvement. To learn more, visit
http://www.quintcareers.com/transferable_skills.
html. For assistance with identifying your
transferable skills, visit with a career counselor.
HONORS
Include recognition for scholarships, academic
honors, sports, community service, work, etc.)
4
REFERENCES
References should be listed on a separate page.
Use the same heading and contact information
as your resume. (See the Reference Sheet
Example on page 19). Ask individuals to be a
reference before including them.
OTHER SECTION HEADINGS
International experience, volunteer experience,
leadership experience, relevant coursework,
publications, foreign languages, computer skills,
research, certifications, professional
associations, etc.
RESUME FORMATS
In organizing your resume, choose the format
that best illustrates your qualifications. Below
are the three main types of resume formats
used.
CHRONOLOGICAL
The chronological resume is the most common
style. Education, experience and skills are
arranged in reverse chronological order. This
resume is appropriate for candidates whose
academic and/or professional background is
directly related to the position for which they are
applying. (See p. 8 for an example.)
FUNCTIONAL
The functional or skills resume is used to market
your qualities by emphasizing your skills and
abilities. Skills such as communication and
organization are used as major headings and
information from your background (work
experience and/or activities) is used to illustrate
and support those skills. It is a good format
for alumni reentering the job market or making
a career change. (See p. 13 for an example.)
COMBINATION
A combination resume is a modified version of a
functional resume. This format is most
appropriate for new grads with relevant
experience from a variety of areas such as
extracurricular activities, class projects,
internships, volunteering, etc. You may
accomplish this format by including a Summary
of Qualifications followed by relevant experience
and activities. (See p. 17 for an example.)
Electronic Resumes
Some employers may require you to email or
post your resume on a web site. Following are
some helpful tips to create an accurate
electronic resume.
SCANNABLE RESUMES
Many large companies, especially those in the
technology industry, scan resumes electronically
to find suitable candidates to interview by
identifying keywords in resumes. Try to use the
keywords listed in the job posting in your
resume.
• Avoid italics, script, underlining, shading, and
graphics. Most scanners accept bolding, though
using all capital letters may be the best choice
• Do not use horizontal/vertical lines
• Do not use open-faced bullets such as “o”
because these can be read as the letter “o”. Use
closed-faced bullets such as “•”
• Print on white paper and do not fold or staple
ASCII OR PLAIN TEXT FORMAT
Employers may ask you to e-mail your resume
to them in ASCII format. ASCII is the simplest
form of text in that it contains no formatting
within the document. It allows prospective
employers to view your resume via the Internet
or e-mail no matter what kind of computer they
are using.
To create an ASCII resume, type your resume
using your favorite word-processing application,
and then save it as a text only document (Rich
Text Format or RTF). AVOID formatting
mistakes such as:
• Special characters (such as “smart quotes” or
mathematical symbols)
• Tabs - use your spacebar instead
• Alignment - the default for ASCII is to make
everything left justified (which is the preferred
format for scanning resumes and online viewing)
• Word-wrap - Use hard returns to insert line
breaks instead
• Fonts - boldface, italics, and various sizes will
NOT appear in the ASCII version
E-MAILING RESUMES
If you are sending a resume as an attachment,
make sure it is in a format that employers can
read and that it is virus free. Some e-mail
systems will not view or will not accept e-mail
messages with attachments, so follow up with
employers! Make sure they received your
resume and were able to view it.
WEB RESUMES OR WEB PORTFOLIO
A web resume is a formatted resume that you
place on the web. A web portfolio should
contain your resume and samples of your work
(projects, reports, etc). Make sure your website
is viewable for employers.
5
Resume checklist
CONTENT
Organization Information is arranged logically and in a format that highlights your strengths.
Contact
Information
Address, phone number and e-mail are all current and correct. Have a professional
voicemail message on your phone.
Objective Statement is specific enough to give an employer an idea of the job you’re seeking.
If not, remove it.
Education Spell out your degree, major and minors.
Summary of Skills
Optional
Good way to highlight your strengths and skills that you may or may not describe
under experience.
Grade Point
Average
Include GPA if overall or major / relevant GPA is 3.0 or better. Be sure to identify
the GPA by major or overall.
Graduation Date Include the month and year that you expect to graduate.
Relevant
Coursework
Optional
List courses or class projects when career-related experience is lacking or
coursework is particularly relevant.
Work
Experience
Describe your experience in terms of accomplishments and the variety of tasks
performed and responsibilities held.
USE ACTION VERBS (See list on pp. 6-7.)
Activities
& Leadership
List activities that demonstrate your job-related skills and accomplishments. Refrain
from using personal hobbies.
Honors
Optional
Good to include to highlight your academic achievements. May also appear under
Education.
STYLE & FORMATTING
Headings Use boldface or capital letters for emphasis. Use headings that apply to your resume.
Action Verbs Use short action phrases to demonstrate your responsibilities.
Verb
Tenses
Use accurate verb tense – use present tense verbs when referring to current
activities, and use past tense when referring to previous activities.
Font Font size should be 10-12 pt. Use simple, readily legible fonts, such as Times New
Roman, Arial, and Courier.
Length One page is preferred for recent graduates and current students.
Bullets Use bullets to start each description. Avoid using fancy bullets.
Consistency Maintain a consistent formatting style. If one heading is bold, all headings should be
bold.
Paper Paper should be heavy bond, white or pale colored.
Placement Leave enough white space on the page so that your resume is easy to scan / read.
ADDITIONAL TIPS
Proofread Check for grammar, spelling and consistency. Ask someone else to proofread your
resume.
Resume Review See a career counselor for feedback on your resume.
Cover Letter Include a well-written, customized cover letter with your resume. (See pp. 20-21 for
more information and examples.)
Update Always keep your resume up-to-date with current jobs / internships and activities.
6
Action verbs
Communication Skills - General
Addressed
Advertised
Articulated
Authored
Clarified
Collaborated
Communicated
Condensed
Conducted
Conferred
Consulted
Contacted
Conveyed
Debated
Defined
Described
Developed
Discussed
Documented
Drafted
Edited
Exhibited
Explained
Expressed
Focused
Formulated
Furnished
Guided
Informed
Instilled
Instructed
Interacted
Interpreted
Interviewed
Lectured
Listened
Lobbied
Marketed
Mediated
Outlined
Participated
Presented
Printed
Promoted
Proposed
Publicized
Published
Questioned
Referred
Reinforced
Reported
Responded
Stimulated
Solicited
Specified
Spoke
Suggested
Summarized
Synthesized
Talked
Taught
Trained
Transmitted
Translated
Tutored
Communication Skills - Verbal
Addressed
Advised
Articulated
Clarified
Coached
Confronted
Debated
Discussed
Explained
Expressed
Guided
Instructed
Interpreted
Interviewed
Lectured
Listened
Participated
Presented
Responded
Solicited
Spoke
Suggested
Summarized
Synthesized
Talked
Communication Skills - Written
Advised
Advertised
Authored
Coached
Collaborated
Composed
Contacted
Corresponded
Documented
Drafted
Edited
Marketed
Observed
Outlined
Printed
Publicized
Published
Reported
Specified
Summarized
Synthesized
Transmitted
Translated
Wrote
Initiative & Creative Skills
Acted
Adapted
Began
Built
Combined
Competed
Composed
Conceived
Conceptualized
Condensed
Constructed
Created
Customized
Designed
Developed
Devised
Directed
Discovered
Displayed
Drew
Earned
Effected
Entertained
Established
Fashioned
Formulated
Founded
Illustrated
Improvised
Initiated
Instituted
Introduced
Integrated
Introduced
Invented
Launched
Made
Modeled
Modified
Originated
Performed
Photographed
Planned
Produced
Revised
Revitalized
Shaped
Solved
Started
Visualized
Interpersonal & Team Skills
Adapted
Advocated
Aided
Answered
Arbitrated
Arranged
Assessed
Assisted
Clarified
Coached
Collaborated
Conferred
Consulted
Contributed
Convinced
Cooperated
Counseled
Demonstrated
Diagnosed
Directed
Educated
Elicited
Enabled
Encouraged
Enlisted
Ensured
Expedited
Facilitated
Familiarized
Furthered
Guided
Helped
Interacted
Influenced
Inspired
Involved
Insured
Interacted
Intervened
Joined
Judged
Mediated
Moderated
Motivated
Negotiated
Participated
Persuaded
Prevented
Provided
Reconciled
Recruited
Referred
Rehabilitated
Represented
Resolved
Simplified
Sold
Supplied
Supported
Treated
Volunteered
7
Management/Leadership Skills
Accelerated
Achieved
Administered
Analyzed
Appointed
Approved
Arbitrated
Arranged
Assigned
Attained
Authorized
Chaired
Considered
Consolidated
Contracted
Controlled
Converted
Coordinated
Decided
Delegated
Developed
Directed
Eliminated
Emphasized
Enforced
Enhanced
Established
Evaluated
Executed
Expanded
Generated
Handled
Headed
Hired
Hosted
Implemented
Improved
Incorporated
Increased
Initiated
Innovated
Inspected
Instituted
Judged
Led
Managed
Merged
Motivated
Navigated
Organized
Originated
Overhauled
Oversaw
Planned
Presided
Prioritized
Produced
Provided
Pushed
Recommended
Reorganized
Replaced
Restored
Reviewed
Scheduled
Secured
Selected
Served
Staffed
Streamlined
Strengthened
Succeeded
Supervised
Terminated
Organizational Skills
Approved
Arranged
Attained
Catalogued
Categorized
Charted
Checked
Classified
Coded
Collected
Compiled
Consolidated
Coordinated
Corrected
Corresponded
Dispatched
Distributed
Executed
Filed
Generated
Implemented
Incorporated
Inspected
Integrated
Logged
Maintained
Monitored
Obtained
Operated
Ordered
Organized
Prepared
Prioritized
Processed
Proofread
Provided
Purchased
Recorded
Registered
Reorganized
Reserved
Responded
Retrieved
Reviewed
Routed
Scheduled
Screened
Set up
Specified
Structured
Submitted
Supplied
Standardized
Systematized
Tabulated
Tracked
Traded
Updated
Validated
Verified
Analytical & Research Skills
Accomplished
Accounted
Acquired
Adapted
Administered
Adjusted
Allocated
Analyzed
Appraised
Assessed
Audited
Balanced
Budgeted
Calculated
Clarified
Collected
Compared
Compiled
Completed
Conducted
Computed
Conserved
Corrected
Critiqued
Dealt
Detected
Determined
Developed
Devised
Diagnosed
Estimated
Evaluated
Examined
Expedited
Experimented
Explored
Extracted
Facilitated
Forecasted
Formulated
Found
Gathered
Inspected
Interviewed
Invented
Invested
Investigated
Located
Managed
Marketed
Measured
Observed
Organized
Netted
Planned
Prepared
Programmed
Projected
Proved
Qualified
Reconciled
Reduced
Researched
Retrieved
Reviewed
Searched
Solved
Summarized
Surveyed
Systematized
Tackled
Tested
Traded
Troubleshot
Uncovered
Technical Skills
Adapted
Applied
Assembled
Built
Calculated
Computed
Conserved
Constructed
Converted
Debugged
Designed
Determined
Developed
Engineered
Fabricated
Fortified
Installed
Maintained
Operated
Overhauled
Printed
Programmed
Rectified
Regulated
Remodeled
Repaired
Replaced
Restored
Serviced
Systemized
Solved
Specialized
Standardized
Studied
Upgraded
Utilized
8
WONG SOUNG MEI
(Native US Citizen)
Current Address: Permanent Address:
P.O. Box 7501234 1234 Pleasant Drive
Dallas, TX 75275-1234 Atlanta, GA 30314
(214) 768-1111 wmei@smu.edu (404) 555-1111
OBJECTIVE
A research assistant and/or lab technician position utilizing my knowledge of chemistry and immunology.
EDUCATION
Southern Methodist University, Dallas, Texas
Bachelor of Science in Chemistry, Minor in Biology
May 20XX
RELATED COURSEWORK
Introduction to Polymer Chemistry Physical Chemistry I & II Instrumental Analysis
Advanced Organic Chemistry Advanced Analytical Chemistry Inorganic Chemistry
EXPERIENCE
Chemistry Department, SMU, Dallas, Texas September 20XX to Present
Rheumatology and Immunology Department, Intern
• Run and maintain high-pressure liquid chromatography system for proteins (leukotrienes)
• Prepare standards and titration of antibodies used by the entire department
• Study culture and bovine endothelial cells
• Conduct binding studies with leukotrienes
• Gain knowledge of how spectrophotometer obtains concentrations and the purifying of polymorphonucleur
leukocytes and monocytes
Davenport Company, Atlanta, Georgia Summer 20XX
Chemical Division, Part-time Assistant
• Ran trials on the bleaching process using different chemicals in order to improve the process and reduce the
outflow of dioxins.
• Calculated flow rates and meter pump settings for the chemical polymer feed system in the filter plant.
• Assisted outside engineering firm in designing a new bulk storage tank system and piping for the main
polymers used for filtration.
• Provided technical assistance and support to management.
Moonstone and Smythe Company, Atlanta, Georgia Summer 20XX
Engineering Department, Intern
• Assisted a DuPont Test Specialist in the operation of a two-column distillation pilot plant.
• Started the pilot plant, monitored the control panel, made process adjustments as needed to maintain steady
state operation and shutting the pilot plant down when needed.
• Compiled pilot plant data and performed associated calculations on an IBM PC.
LEADERSHIP ACTIVITIES
• Chemistry Society, Treasurer
• Phi Lambda Upsilon, Chemistry Honor Society
• Chemistry Tutor, Dallas Independent School District
• Mustang Link (host prospective SMU students)
9
Jinnie Jenkins
3000 McFarlin 2000 First Street
Dallas,TX 75205 Tulsa,OK 73018
(405) 890-1234 [email protected]du (405) 123-4567
Objective:
Education:
To obtain an engineering-related internship utilizing my analytical and interpersonal capabilities
Southern Methodist University- Dallas, Texas
Bachelor of Science in Electrical Engineering (ABET accredited) May 20xx
Bachelor of Science in Math
Overall GPA: 3.719 Electrical Engineering GPA: 3.75 Math GPA: 3.75
Staley High School – Tulsa, Oklahoma May 20xx
GPA: 4.41; Class Rank 1/200
Relevant
Coursework:
Electronic Circuits Analysis of Signals and Systems Physics I & II
Adv Math for Engineers Globalization and Information Technology Linear Algebra
Calculus I, II, & III Differential Equations C++ Programming
Summary of
Qualifications:
• Strong analytical skills as demonstrated through coursework in math and engineering
• Highly self motivated-Maintained a 3.71 GPA while working, volunteering, and being a leader
• Excellent interpersonal skills established through classroom and committee work
• Knowledge in Visio, Microsoft Word, Excel, PowerPoint, and Visual C++
Scholarships
and Awards:
J Lindsay Embrey Academic Engineering Scholarship Deans Honor Roll
Minority Student Academic Excellence Award SMU University Merit Scholarship
Engineering
Involvement:
Leadership and
Involvement:
Facilitator High School Girls Engineering Day at SMU Sept 20xx – May 20xx
• Founded a day to promote engineering to girls
• Coordinated alumni and faculty to speak on different disciplines of engineering
• Organized workshops to educate girls about organizations and campus life at SMU
Leadership Team, SMU School of Engineering Gender Parity Movement Jan – May 20xx
• Assisted with implementing programs at SMU to promote women in engineering, math, and science
• Presented educational sessions regarding possible careers
Engineering Ambassador, SMU School of Engineering Feb – Aug 20xx
• Met with high school students to promote college, SMU, and engineering
• Developed mentoring program for 20-25 prospective students
Society of Women Engineers Tutor for US and International Students
Student Foundation SMU Honors English Program
Big Brother/Big Sister Campus Crusade for Christ/Bible Study
Employment:
SMU Engineering Department, Recruiter Dallas, TX
20xx - Present
• Recruited 1 in 3 students in contact with the department
• Gained valuable knowledge of the engineering department and studies
Data Entry-Factor, Intern Chickasha, OK
20xx
• Created and implemented new system for office of over 100 employees
10
PATRICK FONDREN
2424 Duck Creek (972) 555-6000
OBJECTIVE
To obtain a full-time position in editing or publishing
EDUCATION
Southern Methodist University, Dallas, Texas
Bachelor of Arts in Journalism, May 20xx
Journalism GPA: 4.0; Overall GPA: 3.75
SKILLS
Editing
• Assisted advanced placement high school seniors in perfecting college admission essays
• Revised Resume and Interview Guides for SMU Hegi Career Center
• Edited admissions process brochure for SMU Enrollment Services
• Helped SMU graduate student edit Masters thesis
Publishing
• Wrote 15 articles for The Daily Campus
• Designed ad in The Daily Campus for student organization
• Created first-year planner for Resident Life and Student Housing department to be delivered to 1500
first-year SMU students
• Assisted with development of SMU social norms campaign literature and posters
Computer
• Adobe PageMaker, Photoshop
• AutoCAD
• Microsoft Word, Excel, PowerPoint, Access, Publisher
WORK EXPERIENCE
Ad Intern, Dallas Morning News, Dallas, TX
May 20xx – July 20xx
• Placed customer ads in Classified Ads section of the weekday paper
• Ensured all ads were accurate and processed on time
• Answered customer questions concerning ad space
ACTIVITIES & HONORS
SMU Society of Professional Journalists
SMU Debate Team
SMU Dean’s List for Academic Excellence
High School English Teacher Assistant (volunteer three days a week)
Dallas Rotary Club Scholarship Recipient
11
MERIDETH DEDMAN
Current Address Permanent Address
421 University 3001 Lock Circle
Dallas, Texas 75205 Lufkin, Texas 75701
OBJECTIVE
A high school teaching position preferably in the subjects of English or dance
EDUCATION
Southern Methodist University, Dallas, Texas
Bachelor of Fine Arts in Dance Performance May 20xx
Bachelor of Arts in English May 20xx
Overall GPA: 3.91
TEACHING EXPERIENCE
North Dallas High School, Dallas Independent School District August 20xx - Present
Teacher’s Aide Dallas, Texas
• Assist English teacher with planning class assignments
• Tutor 15 advanced students in creative writing
• Create and supervise book club for remedial first-year students
Meadows School of the Arts, SMU August 20xx – May 20xx
Teacher, Department of Continuing Education Dallas, Texas
• Taught 12 adult students beginning ballet
• Planned and implemented lesson plans
Communities In Schools, Inc. January 20xx – May 20xx
Tutor and Mentor Dallas, Texas
• Assisted students at Skyline High School with English homework three days a week
• Participated in field trips to local colleges
OTHER EXPERIENCE
Department of Residence Life, SMU July 20xx – May 20xx
Resident Assistant, Cockrell / McIntosh Hall Dallas, Texas
• Planned 6 educational programs annually for 250 residents, including topics on date rape, alcohol abuse,
and careers.
• Enforced University policies, counseled students, and mediated problems.
• Allocated programming budget and hall improvement funds
Student Assistant September 20xx – May 20xx
• Managed scheduling appointments, maintaining office calendars, and ordering supplies
• Wrote, edited, and published newsletters for incoming students
• Maintained budget for Associate Director and select department accounts
HONORS AND ACTIVITIES
Hyer Society, SMU Honor Society of top 1% of students May 20xx
Dorothy Amman Award for Student Services May 20xx
Published article in SMU’s literary text, Criteria December 20xx
Named RA of the Year by Residence Hall Association May 20xx
12
Michael A. Fincher, III
Local Address Permanent Address
123 College Lane 567 Comfort Street
Dallas, TX 75275 Houston, TX 77072
OBJECTIVE
To obtain a position in financial services utilizing strong quantitative and analytical skills
EDUCATION
Southern Methodist University Dallas, TX
Cox School of Business May 20xx
Bachelor of Business Administration Overall GPA: 3.3
Major: Finance Major GPA: 3.5
• Wilson Leadership Scholarship
• SMU Academic Scholarship
RELATED EXPERIENCE
Equinox, Houston, TX Summer 200xx
Finance Intern
• Prepared detailed reports containing financial ratio and financial statements analysis
• Drafted financing proposals with institutions for loan requirements
• Assisted a team of consultants with financing programs for a variety of institutions
Student Senate, Southern Methodist University, Dallas, TX August 20xx - May 20xx
Finance Committee Chair
• Collaborated with student body comptroller on fiscal budget for the Senate
• Maintained all financial records for the Senate and fifty chartered student organizations
Merrill Lynch, Dallas, TX Summer 20xx
Intern
• Analyzed revenues earned by managers investing in mutual funds
• Utilized the internet and Bloomberg to perform company research
• Assisted managers with marketing services to potential clients and organized sales presentations
OTHER EXPERIENCE
Office of Admissions, Southern Methodist University, Dallas, TX January 20xx - Present
Student Assistant
• Greeted prospective students, led campus tours, and handled application process questions
• Trained student volunteers and coordinated campus tour schedule
LEADERSHIP
• Leader, Mustang Corral, orientation camp for 600 first -year students
• Vice President for Programs, Sophomore Class Council
• Business Associates Program, Cox School of Business undergraduate mentoring program
• Coordinator, Meals on Wheels - deliver meals to elderly twice a week
SKILLS
Computer: Microsoft PowerPoint, Excel, Word, QuickBooks, Bloomberg
Languages: Fluent in Spanish; knowledge of French
13
JACQUELINE MEADOWS
OBJECTIVE:
To obtain a public relations/marketing summer internship.
EDUCATION:
Southern Methodist University, Dallas, Texas December 20xx
Bachelor of Business Administration in Marketing
Minor: Corporate Communications & Public Affairs
SKILLS SUMMARY:
• Promotions
• Organization
• Teamwork
• Creativity
• Writing/Publishing
• Motivation
• Public speaking
• Graphic design
• Computer
RELEVANT EXPERIENCE:
Public Relations
Greater Dallas Chamber of Commerce, Public Relations Intern May - July 20xx
• Assisted in coordination of “Dallas Today,” an executive-level orientation
program, annually attracting 120 business and community leaders.
• Served as liaison with Dallas Chamber members on events, membership status, and resources.
• Coordinated membership database and generation of direct mail.
SMU Program Council, Public Relations Committee Spring 20xx
• Created flyers and advertisements for over 25 SMU events.
• Worked with committee to create marketing campaigns for key programs.
Publishing/Writing
The Daily Campus, Assistant Editor January 20xx - Present
• Assisted in copy editing of The Daily Campus.
• Designed advertising layouts for student organizations.
• Contributing writer for The Daily Campus.
Advertising
Cracker Jack Advertising and Promotions Project, Team Member Fall 20xx
• Conducted research to evaluate the effectiveness of current positioning.
• Developed a seasonal promotion to increase sales and strengthen brand equity.
ACTIVITIES:
Kappa Zeta Sorority, Assistant Recruitment Chair
• Developed successful recruiting strategy resulting in 55 new members.
• Organized recruitment teams for 200 participants.
• Assisted with publicity of fall recruiting programs and events.
Habitat for Humanity, Volunteer
• Donate approximately 100 hours annually to the program.
Marketing Association, Speakers Chair
• Contacted local companies and invited corporate speakers.
• Coordinated publicity and arrangements for each speaker.
14
Jackson Caruth
OBJECTIVE:
To obtain a full-time position in the engineering industry
EDUCATION:
Southern Methodist University School of Engineering, Dallas, TX May 20xx
Bachelor of Science in Management Science (Concentration in Operations Research)
Minor in Business Administration
Overall GPA: 3.17
Curtin University of Technology, Perth, Australia Spring 20xx
SMU Study Abroad Program
TECHNICAL SKILLS:
• Microsoft Windows (3.1-XP), Excel, Word, Access, PowerPoint, FrontPage, Adobe Photoshop and Illustrator, Quicken
• CPLEX, AMPL, SAS, C++, HTML, Visual Basic, Java, PERL, UNIX
ACADEMIC HIGHLIGHTS:
Senior Design Project:
• Designed a demand forecasting model to assist SkinCeuticals with developing an efficient inventory system
• Interviewed SkinCeuticals staff to determine variables used to develop an efficient linear program that forecasts demand
• Analyzed sales history figures to determine product similarities and/or seasonal relationships
Operations Research Models Course Project:
• Designed a minimum cost computer production schedule via an integer programming mathematical model for the fictional
corporation Moon Megasystems
• Constructed a mathematical model to minimize costs associated with computer assembly times and storage fees, taking into
consideration the number of full and part-time assembly workers, overtime wages and maximum storage capacity
• Solved the model with the CPLEX optimization software to produce a computer system production schedule that met
production deadlines in a timely fashion
CAREER HIGHLIGHTS:
Assistant to the President, Financial Investors Inc., Dallas, TX Summer 20xx
• Assisted investment advisor managing approximately one billion dollars worth of assets
• Created and tracked trade tickets, using Bloomberg software, for investment transactions made through several major financial
management and advisory firms, such as Merrill Lynch and Morgan Stanley
• Maintained and reviewed balance information for numerous accounts
Product Sourcing Group Intern, Telecommunications Inc., Plano, TX August 20xx – January 20xx
• Supported the selection of telecommunication equipment suppliers based on an optimal balance between their cost and
reliability
• Acted as the point of contact and tracked the qualification testing and production progress of outsourced products
• Full-time Coop employee working 40-50 hours weekly.
Website Developer, Curtin University of Technology, Perth, Australia February 20xx – June 20xx
• Designed and developed website for Western Australia’s largest university with over 31,000 students
• Augmented and maintained the university’s website
LEADERSHIP EXPERIENCE:
Lambda Lambda Lambda Fraternity
• Vice President of Brotherhood Development
• Recording Secretary
• Leadership and Academic Achievement Scholarship
15
RYAN JOSEPH “R.J.” COX
111 N. Spring (972) 555-2551
Richardson, Texas 75082 rjcox@yahoo.com
OBJECTIVE
To obtain an entry-level position leading to systems design
EDUCATION
Southern Methodist University, Dallas, Texas
Bachelor of Business Administration in Information Systems December 20xx
Overall GPA – 3.85
Brookhaven College, Dallas, Texas
Associate of Arts May 20xx
Overall GPA – 3.87
TECHNICAL SKILLS
MS Word, Excel, Access, and PowerPoint
UNIX
Visual Basic
CGI / PERL implementation
Java
Linux
WORK EXPERIENCE
Southern Methodist University, Dallas, Texas June 20xx – Present
Student Computer Lab Assistant
• Install and maintain 40 computers in student lab
• Coordinate student lab assistant schedule to ensure complete staffing of lab
• Troubleshoot hardware problems and assist students with software and programming
ASD Systems, Inc., Dallas, Texas
Production Control Analyst November 20xx – June 20xx
• Corrected malfunctioning computer programs
• Verified reports and supervised three department employees
Returns Supervisor January 20xx – November 20xx
• Managed specific customer accounts, inspected defective merchandise, authorized client
refunds
• Collaborated with warehouse and other administrative departments to ensure customers
received refunds or exchanges in a timely manner
Customer Service Representative May 20xx – January 20xx
• Designed and implemented new order forms which increased work efficiency for employees
• Promoted to LEAD position – arbitrated escalated calls and resolved problem situations
Macaroni Grill, Dallas, Texas June 20xx – May 20xx
Server
• Promoted to new employee trainer and enhanced prioritization and multi-tasking skills
• Provided excellent customer service
ACTIVITIES & HONORS
Phi Theta Kappa – Honor Society
Information Systems Society
Si Puedes Volunteer – 20 hours / week
Honor Transfer Scholarship Recipient
16
MADISON MAGUIRE
OBJECTIVE To obtain a position in healthcare-related sales
SUMMARY OF Experienced – two years in sales and healthcare
QUALIFICATIONS Highly motivated – earned BA in three years and financed 100% of education
Excellent time management – worked 20 hours per week while
maintaining a 3.4 GPA
Leadership ability – through volunteer, work, and organizations
EDUCATION SOUTHERN METHODIST UNIVERSITY Dallas, Texas
Bachelor of Science in Biology December 20xx
Minors in Advertising and Psychology
Cumulative GPA: 3.4
SALES TEXAS NATIONAL BANK Plano, Texas
EXPERIENCE Customer Service Representative/Teller August 20xx - December 20xx
Sold loans and other bank services to help branch meet regional sales goals
Researched and reviewed customer complaints and wrote explanatory letters
Routinely balanced $15,000 working drawer
THE GAP Plano, Texas
Sales Associate Summer 20xx
Assisted with storeroom inventories and promotional displays
Recognized as “Pacesetter” – monthly top sales person
INDUSTRY PRESBYTERIAN HOSPITAL OF DALLAS Dallas, Texas
EXPERIENCE Patient Relations Volunteer January - August 20xx
Interacted with hospital staff and patients
Drafted report on improving service to patients
SUSAN G. KOMEN RACE FOR THE CURE Plano, Texas
Event Volunteer Fall 20xx
Assisted staff in marketing race participation to SMU students
Coordinated volunteers at race-day check-in
LEADERSHIP PROGRAM COUNCIL, Southern Methodist University
EXPERIENCE Chairman- SMU Literary Festival Spring 20xx
Coordinated and managed event planning meetings
Organized fundraising event that raised $2000 for Program Council
ALTERNATIVE SPRING BREAK, Navajo Reservation Tchouple, Arizona
Student Leader April 20xx
Supervised group of 10 students repairing tribal meetinghouse
17
GRACE H. TRIGG
5555 Bluebird Lane
Dallas, Texas 75206
(214) 555-1741
OBJECTIVE
An entry-level position in Human Resources that utilizes my analytical, organizational, and
communication skills
EDUCATION
Southern Methodist University, Dallas, Texas
Bachelor of Arts in Psychology, May 20xx
Overall GPA: 3.68
Smith Burg University Study Abroad Program, London, England
September 20xx - December 20xx
SKILLS
Analytical
• Interviewed 50 subjects and evaluated data to determine psychological illnesses
• Assessed needs of 25 at-risk high school students for community service project
Leadership
• Developed elementary school mentoring program for SMU sports teams
• Supervised four high school students in after-school leadership program
Organizational
• Organized fundraising event for SMU Women's Lacrosse Team that raised over $1000
• Managed annual budget of $7,000 for Women's Indoor Track and Field Team
Communication
• Fluent in Spanish
• Presented information on effects of alcohol use and abuse to sororities on SMU campus
WORK EXPERIENCE
League of Their Own, Dallas, Texas
Assistant Counselor, Spring 20xx - Present
• Assist lead counselor with group therapy sessions
• Lead a gang prevention group with ten teenage girls
• Developed art therapy curriculum for elementary-aged girls
Dedman Center for Lifetime Sports, SMU, Dallas, Texas
Control Room and Weight Room Attendant, Fall 20xx
• Provided customer service to students, staff, and faculty
• Supervised various fitness activities
• Created monthly newsletters and flyers advertising fitness events
HONORS AND ACTIVITIES
George Washington Academic Scholarship
Phi Beta Kappa Honor Society
Alpha Phi Omega, Service Fraternity
18
Molly N. Collins
OBJECTIVE: To obtain an accounting related internship
EDUCATION:
Southern Methodist University, Dallas, TX Graduation Date: May 20xx
Bachelor of Business Administration Overall GPA: 3.24
Major: Accounting
Minor: Psychology
RELATED EXPERIENCE
Managerial Accounting Case Study Fall 20xx
Team Leader, Starbucks Project
• Analyzed all financial statements and ratios for Starbucks
• Explained discrepancies between the Income Statement and the Statement of Cash Flows
• Documented findings using Excel and presented case to class
Alpha Chi Omega Fall 20xx-Present
Vice President, Finance
• Manage and allocate budget of $30,000
• Reconcile accounts payable and receivable and process payroll
• Supervise 6 committee members and conduct bi-weekly meetings
WORK EXPERIENCE
Southern Methodist University, Dallas, TX 20xx-20xx
Teacher’s Assistant, Chemistry Department
• Assisted with grading papers
• Managed database to maintain electronic files for over 200 students
• Researched special projects using online resources and scholarly journals
• Compiled research into reports
Chili’s Restaurant, Corpus Christi, TX Summer 20xx
Server
• Recognized for outstanding service and promoted to trainer; trained 5 servers
• Provided excellent customer service in a busy, team environment
LEADERSHIP
Office of New Student Programs of SMU Summer 20xx
AARO Leader
• Selected as one of ten student leaders to serve as the ambassadors to the incoming class at SMU
• Moderated large panel discussions featuring faculty and university staff
• Worked over 70 hours a week as over 1300 incoming Freshmen attended one of ten sessions
HONORS AND ACTIVITIES
SMU Scholar Mustang Marathon participant
SMU Student Senate Representative Habitat for Humanity volunteer
Wilson Scholarship recipient Dallas DISD mentor volunteer
19
References
• List references on a
separate page, use the
heading as it appears on
your resume (see
example).
• Prepare three to five
references who can
speak highly of you and
your skills.
• Choose references who
can speak about your
qualifications,
accomplishments, and
job performance.
• Former employers and
faculty members may
be your best references
since they can speak
to your skills and
performance on the job
and in class.
• Be sure to ask your
references for
permission to list them.
• Send your resume to
your references so they
are more familiar with
your experiences and
therefore are prepared to
speak on your behalf.
• Enlist your references for
advice, assistance, and
feedback.
• Thank them profusely in
writing. They are assets
to your success.
• Always bring your
references with you to
your interview.
Molly N. Collins
mcollins@hotmail.com 214-333-5683 8270 Mustang Dallas TX 75225
---------------------------------------------------------------------------------
REFERENCES
Name
Title
Company/Organization
Address
Phone Number
E-mail Address
Name
Title
Company/Organization
Address
Phone Number
E-mail Address
Name
Title
Company/Organization
Address
Phone Number
E-mail Address
NOTE:
We recommend you use the same header you created for your
Resume for your references. Matching the headings will give a more
professional look.
20
Cover Letter
A customized, informative cover
letter distinguishes you from other
applicants; it is best to include
one.
Send your letter to a specific
individual if at all possible:
• Address the letter to the
person who is likely to
make hiring decisions.
Research the organization
to determine who that
might be.
• When addressing females us
Ms. vs. Mrs. or Miss since you
are unaware if she is married
or single.
• Double-check the correct
spelling of their name and
title before mailing.
Never assume spelling
(ex: “John” could be
“Jon”).
The purpose is to target your
message and highlight your
accomplishments:
Tips for Tailoring:
• Relate your skills and
experience to the specific
position in the
organization you desire.
• Incorporate information
that reflects your
knowledge of the
company, its industry and
relevant issues.
• Expand on details in your
resume, don’t repeat it.
• Write clearly and
concisely. Check your
letter for spelling and
grammar.
• Use the same font and
paper used for your
resume.
COVER LETTER FORMAT
Your Street Address
(or use the same heading as on your resume)
City, State, Zip
Today’s Date
(Space down 4 spaces)
Ms. Ann James
Vice President, Marketing
Widgets, Inc.
123 Grand Avenue
Houston, TX 70890
Dear Ms. James:
Why are you writing?
The opening paragraph should arouse the interest of
the employer. State why you are writing, and give information to show your
interest in the specific organization. If it is a letter of application, name the
position for which you are applying and how you heard of it. Include the name
of any referral in this paragraph.
How do your qualifications fit with this job?
Point out your achievements
or qualifications in this field, especially those that meet the job description or
requirements. Refer the reader to your general qualifications on your enclosed
resume. Highlight important points from your resume. Also highlight points
that will be of particular interest to this specific organization.
Follow-up.
The closing paragraph should pave the way for the interview by
asking for an appointment, or by offering to call the employer in the near future,
or by some similar suggestions to facilitate an immediate and favorable reply.
Sincerely,
Karen E. Jones
(Sign here)
Karen E. Jones
Enclosure (
You are noting that you have enclosed your resume
.)
21
Cover Letter Example
Southern Methodist University
PO Box 1939
Dallas, TX 75275
September 3, 20xx
Martha Matthews
President and CEO
Cyber Globe Industries
1039 Pilgrim’s Highway
Austin, TX 71111
Dear Ms. Matthews:
I learned through the SMU Career Center that you
plan to visit our campus this fall to interview
candidates for jobs in your international division, and
I want to make you aware of my sincere interest in
the ________ position.
As a French major, I speak the language fluently. I
am also proficient in Russian and Italian. My minor is
in International Business, and I have traveled
extensively in Europe and Asia. Therefore, I am well-
versed in global trade and competition.
I recognize you will need competent managers with
international knowledge to help implement your
overseas operations. My language and interpersonal
skills perfectly match your needs and I feel confident
that my education and internship with an
international transportation company have prepared
me well for this position.
I look forward to being selected for an interview with
you and discussing your expectations and my
qualifications. I will contact you the week of
September 10, 20xx, to further explore the possibility
of employment with your company. Should you wish
to contact me in the meantime, I may be reached at
214-521-7777.
Sincerely,
[Sign name here]
Shawna Banks
Enclosure
Southern Methodist University
525 McFarlin
Dallas, TX 75275
September 3, 20xx
Thomas Romano
Director of Operations
Corporation for Public Broadcasting
901 E. Street, NW
Washington, D.C. 19984
Dear Mr. Romano:
I am applying for the position of Assistant Director of
Management Information Systems advertised on
MustangTrak at SMU. This position appears tailor-
made for my education, experience, and career
interests, and I am ready to contribute to the
Corporation for Public Broadcasting’s team with my
enthusiasm, industry knowledge, and work ethic.
I have obtained solid training in management,
microcomputers, and a wide variety of software
programs and applications as a Management Science
major and programming intern for ABC Company. In
addition, my strong writing and analytical skills will
contribute significantly to your goal of improving
communication with end-users.
My background and career goals match your job
requirements well. I am confident that my
professional knowledge, working experience, and
motivation will help me to perform the job effectively.
I am very interested in meeting with you to discuss
how I can be of assistance to the Corporation for
Public Broadcasting. I will call the week of
September 20 to inquire about meeting soon.
Yours sincerely,
[Sign name here]
Jane Wu
Enclosure
22
Prospecting Letter Examples
1225 Binkley
Dallas, Texas 75275
August 1, 20xx
Mr. Tom Brown
Director of Recruiting
Brown Engineering Company
1000 McKinney Street
Dallas, Texas 72275
Dear Mr. Brown,
I recently read about your innovative water project,
JARS in the Dallas Business Journal and would like to
inquire about employment in your mechanical
engineering department. I will be graduating from
Southern Methodist University with a B.S. degree in
mechanical engineering this spring and would like to
remain in the Dallas area.
My interest in mechanical engineering began with a
high school engineering club involvement and has been
further enhanced by a variety of construction jobs
along with an internship at Johnson Industries where I
worked with a team of mechanical engineers building
ramps. My academic coursework as well as my hands-
on experiences in the area of construction have given
me a strong foundation in my field. The excellent
training program and the reputation of your company
would provide the professional environment I seek as I
begin my career.
My resume is enclosed for your consideration. I realize
that you have many demands on your schedule but I
would appreciate a few minutes of your time to talk in
person about the opportunities within your company. I
will call you the week of August 15 to set up a time to
meet and discuss employment options. In the
meantime, if you need to contact me I can be reached
at 214-123-4567. My email is [email protected].
Thank you very much for considering my request. I
look forward to talking with you.
Sincerely,
John Smith
1225 Binkley
Dallas, Texas 75275
August 1, 20xx
Joan Smith
Belo Corporation
Dallas, Texas
Dear Ms. Smith,
I am a journalism student in my third year at Southern
Methodist University. I learned from Dr. White who is
one of my professors, that you are an alumna and
majored in journalism while you were here at SMU. Dr.
White suggested that I contact you as you would be in
an excellent position to assist me in a career decision.
As a journalism student I have had several
opportunities to gain experience through working for
our school’s newspaper, writing several articles which
were submitted to a local magazine and working at a
summer internship with the Chamber of Commerce in
my hometown. I will be participating in on-campus
interviewing next semester and would like to go into
these interviews with a clear sense of direction. I am
considering several career options and would
appreciate your advice on various career paths.
Would you be available for a brief meeting to talk about
career paths in journalism? I shall call you next week to
see if we can arrange a time at your convenience.
Thank you for considering my request.
Sincerely,
Joan Smith
