THISISABORZOIBOOK
PUBLISHEDBYALFREDA.KNOPF
Copyright©2013byLeanInFoundation
Allrightsreserved.PublishedintheUnitedStatesbyAlfredA.Knopf,adivisionofRandom
House,Inc.,NewYork,andinCanadabyRandomHouseofCanadaLimited,Toronto.
www.aaknopf.com
Knopf,BorzoiBooks,andthecolophonareregisteredtrademarksofRandomHouse,Inc.
LibraryofCongressCataloging-in-PublicationData
Sandberg,Sheryl.
Leanin:women,work,andthewilltolead/SherylSandberg.
—Firstedition.
pagescm
eISBN:978-0-38534995-6
1.Womenexecutives.2.Leadershipinwomen.
3.Sandberg,Sheryl.I.Title.
HD6054.3.S2652013
658.4′092082—dc23
2012043371
JacketphotographbyMattAlbiani
JacketdesignbyPeterMendelsund
v3.1
TOMYPARENTS
forraisingmetobelievethat
anythingwaspossible
ANDTOMYHUSBAND
formakingeverythingpossible
Contents
Cover
TitlePage
Copyright
Dedication
Introduction:InternalizingtheRevolution
1.TheLeadershipAmbitionGap:
WhatWouldYouDoifYouWeren’tAfraid?
2.SitattheTable
3.SuccessandLikeability
4.It’saJungleGym,NotaLadder
5.AreYouMyMentor?
6.SeekandSpeakYourTruth
7.Don’tLeaveBeforeYouLeave
8.MakeYourPartneraRealPartner
9.TheMythofDoingItAll
10.Let’sStartTalkingAboutIt
11.WorkingTogetherTowardEquality
Let’sKeepTalking…
Acknowledgments
Notes
ANoteAbouttheAuthor
ReadingGroupGuide
INTRODUCTION
InternalizingtheRevolution
IGOT PREGNANTwithmyfirst child in thesummerof 2004. At thetime,I
was running the online sales and operations groups at Google. I had
joined the company three and a half years earlier when it was an
obscure start-up with a few hundred employees in a run-down office
building. By my first trimester, Google had grown into a company of
thousandsandmovedintoamultibuildingcampus.
Mypregnancywasnoteasy.Thetypicalmorningsicknessthatoften
accompanies the first trimester affected me every day for nine long
months.Igainedalmostseventypounds,andmyfeetswelledtwoentire
shoe sizes, turning into odd-shaped lumps I could see only when they
were propped up on a coffee table. A particularly sensitive Google
engineerannouncedthat“ProjectWhale”wasnamedafterme.
One day, after a rough morning spent staring at the bottom of the
toilet, I had to rush to make an important client meeting. Google was
growingsoquicklythatparkingwasanongoingproblem,andtheonly
spotIcouldfindwas quitefaraway.Isprintedacross theparkinglot,
whichinrealitymeantlumberingabitmorequicklythanmyabsurdly
slowpregnancycrawl.Thisonlymademynauseaworse,andIarrivedat
the meeting praying that a sales pitch was the only thing that would
come out of my mouth. That night, I recounted these troubles to my
husband, Dave. He pointed out that Yahoo, where he worked at the
time,haddesignatedparkingforexpectantmothersatthefrontofeach
building.
Thenextday,Imarchedin—ormorelikewaddledin—toseeGoogle
foundersLarryPageandSergeyBrinintheiroffice,whichwasreallyjust
a large room with toys and gadgets strewn all over the floor. I found
Sergeyinayogapositioninthecornerandannouncedthatweneeded
pregnancyparking,preferablysoonerratherthanlater.Helookedupat
meandagreedimmediately,notingthathehadneverthoughtaboutit
before.
Tothisday,I’membarrassedthatIdidn’trealizethatpregnantwomen
neededreservedparkinguntilIexperiencedmyownachingfeet.Asone
ofGoogle’smostseniorwomen,didn’tIhaveaspecialresponsibilityto
think of this? But like Sergey, it had never occurred to me. The other
pregnantwomenmust have sufferedinsilence, not wantingtoask for
specialtreatment.Ormaybetheylackedtheconfidenceorseniorityto
demandthattheproblembefixed.Havingonepregnantwomanatthe
top—evenonewholookedlikeawhale—madethedifference.
TodayintheUnitedStatesandthedevelopedworld,womenarebetter
offthanever.Westandontheshouldersofthewomenwhocamebefore
us,womenwhohadtofightfortherightsthatwenowtakeforgranted.
In 1947, Anita Summers, the mother of my longtime mentor Larry
Summers, was hired as an economist by the Standard Oil Company.
Whensheacceptedthejob,hernewbosssaidtoher,“Iamsogladto
have you. I figure I am getting the same brains for less money.” Her
reactiontothiswastofeelflattered.Itwasahugecomplimenttobetold
thatshehadthesamebrainsasaman.Itwouldhavebeenunthinkable
forhertoaskforequalcompensation.
We feel even more grateful when we compare our lives to those of
other women around the world. There are still countries that deny
womenbasiccivilrights.Worldwide,about4.4millionwomenandgirls
aretrappedinthesextrade.
1
InplaceslikeAfghanistanandSudan,girls
receivelittleornoeducation,wivesaretreatedasthepropertyoftheir
husbands, and women who are raped are routinely cast out of their
homesfordisgracingtheirfamilies.Somerapevictimsareevensentto
jail for committing a “moral crime.”
2
We are centuries ahead of the
unacceptabletreatmentofwomeninthesecountries.
Butknowingthatthingscouldbeworseshouldnotstopusfromtrying
tomakethembetter.Whenthesuffragettesmarchedinthestreets,they
envisioned a world where men and women would be truly equal. A
centurylater,wearestillsquinting,tryingtobringthatvisionintofocus.
Theblunttruthisthatmenstillruntheworld.Ofthe195independent
countriesintheworld,only17areledbywomen.
3
Womenholdjust20
percentofseatsinparliamentsglobally.
4
IntheUnitedStates,wherewe
pride ourselves on liberty and justice for all, the gender division of
leadership roles is not much better. Women became 50 percent of the
college graduates in the United States in the early 1980s.
5
Since then,
women have slowly and steadily advanced,earning more and more of
the college degrees, taking more of the entry-level jobs, and entering
more fields previously dominated by men. Despite these gains, the
percentageofwomenatthetopofcorporateAmericahasbarelybudged
overthepastdecade.
6
Ameagertwenty-oneoftheFortune500CEOsare
women.
7
Womenholdabout14percentofexecutiveofficerpositions,17
percent of board seats, and constitute 18 percent of our elected
congressionalofficials.
8
Thegapisevenworseforwomenofcolor,who
holdjust4percentoftopcorporatejobs,3percentofboardseats,and5
percentofcongressionalseats.
9
Whilewomencontinuetooutpacemen
ineducationalachievement,wehaveceasedmakingrealprogressatthe
top of any industry. This means that when it comes to making the
decisions that most affect our world, women’s voices are not heard
equally.
Progressremainsequallysluggishwhenitcomestocompensation.In
1970,Americanwomenwerepaid59centsforeverydollartheirmale
counterpartsmade.By2010,womenhadprotested,fought,andworked
their butts off to raise that compensation to 77 cents for every dollar
menmade.
10
As activist Marlo Thomas wryly joked on Equal Pay Day
2011,“Fortyyearsandeighteencents.Adozeneggshavegoneupten
timesthatamount.”
11
I have watched these disheartening events from a front-row seat. I
graduated from college in 1991 and from business school in 1995. In
eachentry-leveljobaftergraduation,mycolleagueswereabalancedmix
ofmaleandfemale.Isawthatthesenior leaders were almostentirely
male, but I thought that was due to historical discrimination against
women.Theproverbial glass ceiling had beencrackedin almost every
industry, and I believed that it was just a matter of time until my
generation took our fair share of the leadership roles. But with each
passingyear,fewerandfewerofmycolleagueswerewomen.Moreand
moreoften,Iwastheonlywomanintheroom.
Being the sole woman has resulted in some awkward yet revealing
situations.TwoyearsafterIjoinedFacebookaschiefoperatingofficer,
our chief financial officer departed suddenly, and I had to step in to
completeafundinground.SinceIhadspentmycareerinoperations,not
finance,theprocessofraisingcapitalwasnewandabitscary.Myteam
andIflewtoNewYorkfortheinitialpitchtoprivateequityfirms.Our
firstmeetingwasheldinthekindofcorporateofficefeaturedinmovies,
completewithasprawlingviewofManhattan.Iofferedanoverviewof
our business and answered questions. So far so good. Then someone
suggestedthatwebreakforafewminutes.Iturnedtotheseniorpartner
andasked where the women’srestroom was. He staredat me blankly.
Myquestionhadcompletelystumpedhim.Iasked,“Howlonghaveyou
beeninthisoffice?”Andhesaid,“Oneyear.”“AmItheonlywomanto
havepitchedadealhereinanentireyear?”“Ithinkso,”hesaid,adding,
“ormaybeyou’retheonlyonewhohadtousethebathroom.”
IthasbeenmorethantwodecadessinceIenteredtheworkforce,and
so much is still the same. It is time for us to face the fact that our
revolutionhasstalled.
12
Thepromiseofequalityisnotthesameastrue
equality.
Atrulyequalworldwouldbeonewherewomenranhalfourcountries
andcompaniesandmenranhalfourhomes.Ibelievethatthiswouldbe
abetterworld.Thelawsofeconomicsandmanystudiesofdiversitytell
usthatifwetappedtheentirepoolofhumanresourcesandtalent,our
collective performance would improve. Legendary investor Warren
Buffetthasstatedgenerouslythatoneofthereasonsforhisgreatsuccess
wasthathewascompetingwithonlyhalfofthepopulation.TheWarren
Buffettsofmygenerationarestilllargelyenjoyingthisadvantage.When
more people get in the race, more records will be broken. And the
achievementswillextendbeyondthoseindividualstobenefitusall.
ThenightbeforeLeymahGboweewonthe2011NobelPeacePrizefor
helpingtoleadthewomen’sproteststhattoppledLiberia’sdictator,she
wasatabookpartyinmyhome.Wewerecelebratingthepublicationof
herautobiography,MightyBeOurPowers,butitwasasombernight.A
guestaskedherhowAmericanwomencouldhelpthosewhoexperienced
thehorrorsandmassrapes of war in placeslikeLiberia.Herresponse
was four simple words: “More women in power.” Leymah and I could
nothavecomefrommoredifferentbackgrounds,andyetwehaveboth
arrivedatthesameconclusion.Conditionsforallwomenwillimprove
when there are more women in leadership roles giving strong and
powerfulvoicetotheirneedsandconcerns.
13
This brings us to the obvious question—how? How are we going to
take down the barriers that prevent more women from getting to the
top? Women face real obstacles in the professional world, including
blatant and subtle sexism, discrimination, and sexual harassment. Too
fewworkplacesoffertheflexibilityandaccesstochildcareandparental
leave that are necessary for pursuing a career while raising children.
Men have an easier time finding the mentors and sponsors who are
invaluableforcareerprogression.Plus,womenhavetoprovethemselves
toafargreaterextentthanmendo.Andthisisnotjustinourheads.A
2011McKinseyreportnotedthatmenarepromotedbasedonpotential,
whilewomenarepromotedbasedonpastaccomplishments.
14
In addition to the external barriers erected by society, women are
hinderedbybarriersthatexistwithinourselves.Weholdourselvesback
inwaysbothbigandsmall,bylackingself-confidence,bynotraisingour
hands, and by pulling back when we should be leaning in. We
internalize the negative messages we get throughout our lives—the
messagesthatsayit’swrongtobeoutspoken,aggressive,morepowerful
thanmen.Welowerourownexpectationsofwhatwecanachieve.We
continue to do the majority of the housework and child care. We
compromise our career goals to make room for partners and children
whomaynotevenexistyet.Comparedtoourmalecolleagues,fewerof
us aspire to senior positions. This is not a list of things other women
havedone.Ihavemadeeverymistakeonthislist.Attimes,Istilldo.
Myargumentisthatgettingridoftheseinternalbarriersiscriticalto
gainingpower.Othershavearguedthatwomencangettothetoponly
when the institutional barriers are gone. This is the ultimate chicken-
and-egg situation. The chicken: Women will tear down the external
barriersonceweachieveleadershiproles.Wewillmarchintoourbosses’
offices and demand what we need, including pregnancy parking. Or
betteryet,we’llbecomebossesandmakesureallwomenhavewhatthey
need.Theegg:Weneedtoeliminatetheexternalbarrierstogetwomen
into those roles in the first place. Both sides are right. So rather than
engageinphilosophicalargumentsoverwhichcomesfirst,let’sagreeto
wage battles on both fronts. They are equally important. I am
encouraging women to address the chicken, but I fully support those
whoarefocusingontheegg.
Internal obstacles are rarely discussed and often underplayed.
Throughoutmylife,Iwastoldoverandoveraboutinequalitiesinthe
workplace and how hard it would be to have a career and a family. I
rarely heard anything, however, about the ways I might hold myself
back. These internal obstacles deserve a lot more attention, in part
becausetheyareunderourowncontrol.Wecandismantlethehurdles
inourselvestoday.Wecanstartthisverymoment.
IneverthoughtIwouldwriteabook.Iamnotascholar,ajournalist,
orasociologist.ButIdecidedtospeakoutaftertalkingtohundredsof
women,listeningtotheirstruggles,sharingmyown,andrealizingthat
thegainswehavemadearenotenoughandmayevenbeslipping.The
first chapter of this book lays out some of the complex challenges
women face. Each subsequent chapter focuses on an adjustment or
difference that we can make ourselves: increasing our self-confidence
(“Sit at the Table”), getting our partners to do more at home (“Make
Your Partner a Real Partner”), not holding ourselves to unattainable
standards(“TheMythofDoingItAll”).Idonotpretendtohaveperfect
solutions to these deep and complicated issues. I rely on hard data,
academic research, my own observations, and lessons I have learned
alongtheway.
Thisbookisnotamemoir,althoughIhaveincludedstoriesaboutmy
life.Itisnotaself-helpbook,althoughItrulyhopeithelps.Itisnota
bookoncareermanagement,althoughI offer advice in that area.Itis
notafeministmanifesto—okay,itissortofafeministmanifesto,butone
thatIhopeinspiresmenasmuchasitinspireswomen.
Whateverthisbookis,Iamwritingitforanywomanwhowantsto
increaseherchancesofmakingittothetopofherfieldorpursueany
goal vigorously. This includes women at all stages of their lives and
careers,fromthosewhoarejuststartingouttothosewhoaretakinga
breakandmaywanttojumpbackin.Iamalsowritingthisforanyman
whowantstounderstandwhatawoman—acolleague,wife,mother,or
daughter—is up against so that he can do his part to build an equal
world.
Thisbook makes thecase for leaningin, for beingambitious in any
pursuit. And while I believe that increasing the number of women in
positions of power is a necessary element of true equality, I do not
believe that there is one definition of success or happiness. Not all
womenwantcareers.Notallwomenwantchildren.Notallwomenwant
both. I would never advocate that we should all have the same
objectives. Many people are not interested in acquiring power, not
because they lack ambition, but because they are living their lives as
theydesire.Someofthemostimportantcontributionstoourworldare
madebycaringforonepersonatatime.Weeachhavetochartourown
uniquecourseanddefinewhichgoalsfitourlives,values,anddreams.
Iamalsoacutelyawarethatthevastmajorityofwomenarestruggling
tomakeendsmeetandtakecareoftheirfamilies.Partsofthisbookwill
bemostrelevanttowomenfortunateenoughtohavechoicesabouthow
muchandwhenandwheretowork;otherpartsapplytosituationsthat
womenfaceineveryworkplace,withineverycommunity,andinevery
home. If we can succeed in adding more female voices at the highest
levels,wewillexpandopportunitiesandextendfairertreatmenttoall.
Some,especiallyotherwomeninbusiness,havecautionedmeabout
speakingoutpubliclyontheseissues.WhenIhavespokenoutanyway,
severalofmycommentshaveupsetpeopleofbothgenders.Iknowsome
believe that by focusing on what women can change themselves—
pressingthemtoleanin—itseemslikeIamlettingourinstitutionsoff
thehook.Orevenworse,theyaccusemeofblamingthevictim.Farfrom
blamingthevictim,Ibelievethatfemaleleadersarekeytothesolution.
Somecriticswillalsopointoutthatitismucheasierformetoleanin,
since my financial resources allow me to afford any help I need. My
intention is to offer advice that would have been useful to me long
before I had heard of Google or Facebook and that will resonate with
womeninabroadrangeofcircumstances.
IhaveheardthesecriticismsinthepastandIknowthatIwillhear
them—and others—in the future. My hope is that my message will be
judged on its merits. We can’t avoid this conversation. This issue
transcendsallofus.Thetimeislongoverduetoencouragemorewomen
todreamthepossibledreamandencouragemorementosupportwomen
intheworkforceandinthehome.
We can reignite the revolution by internalizing the revolution. The
shift to a more equal world will happen person by person. We move
closertothelargergoaloftrueequalitywitheachwomanwholeansin.
1
TheLeadershipAmbitionGap
WhatWouldYouDoIfYouWeren’tAfraid?
MYGRANDMOTHERRosalindEinhornwasbornexactlyfifty-twoyearsbeforeI
was, on August 28, 1917. Like many poor Jewish families in the
boroughs of New York City, hers lived in a small, crowded apartment
close to their relatives. Her parents, aunts, and uncles addressed her
malecousinsbytheirgivennames,butsheandhersisterwerereferred
toonlyas“Girlie.”
DuringtheDepression,mygrandmotherwaspulledoutofMorrisHigh
School to help support the household by sewing fabric flowers onto
undergarmentsthathermothercouldresellforatinyprofit.Noonein
the community would have considered taking a boy out of school. A
boy’s education was the family’s hope to move up the financial and
social ladder. Education for girls, however, was less important both
financially,sincetheywereunlikelytocontributetothefamily’sincome,
andculturally,sinceboyswereexpectedtostudytheTorahwhilegirls
wereexpectedtoruna“properhome.”Luckilyformygrandmother,a
localteacherinsistedthatherparentsputherbackintoschool.Shewent
onnotonlytofinishhighschoolbuttograduatefromU.C.Berkeley.
Aftercollege, “Girlie” workedselling pocketbooks and accessoriesat
David’s Fifth Avenue. When she left her job to marry my grandfather,
familylegendhasitthatDavid’shadtohirefourpeopletoreplaceher.
Years later, when my grandfather’s paint business was struggling, she
jumped in and took some of the hard steps he was reluctant to take,
helping to save the family from financial ruin. She displayed her
businessacumenagaininherforties.Afterbeingdiagnosedwithbreast
cancer,shebeatitandthendedicatedherselftoraisingmoneyforthe
clinicthattreatedherbysellingknockoffwatchesoutofthetrunkofher
car.GirlieendedupwithaprofitmarginthatApplewouldenvy.Ihave
never met anyone with more energy and determination than my
grandmother.WhenWarrenBuffetttalksaboutcompetingagainstonly
halfofthepopulation,Ithinkaboutherandwonderhowdifferenther
lifemighthavebeenifshehadbeenbornhalfacenturylater.
Whenmygrandmotherhadchildrenofherown—mymotherandher
two brothers—she emphasized education for all of them. My mother
attendedtheUniversityofPennsylvania,whereclasseswerecoed.When
shegraduatedin1965withadegreeinFrenchliterature,shesurveyeda
workforcethatshebelievedconsistedoftwocareeroptionsforwomen:
teachingornursing.Shechoseteaching.ShebeganaPh.D.program,got
married,andthendroppedoutwhenshebecamepregnantwithme.It
wasthoughttobeasignofweaknessifahusbandneededhiswife’shelp
tosupporttheirfamily,somymotherbecameastay-at-homeparentand
anactivevolunteer.Thecenturies-olddivisionoflaborstood.
EventhoughIgrewupinatraditionalhome,myparentshadthesame
expectations for me, my sister, and my brother. All three of us were
encouraged to excel in school, do equal chores, and engage in
extracurricular activities. We were all supposed to be athletic too. My
brotherandsisterjoinedsportsteams,butIwasthekidwhogotpicked
last in gym. Despite my athletic shortcomings, I was raised to believe
thatgirlscoulddoanythingboyscoulddoandthatallcareerpathswere
opentome.
WhenIarrivedat collegeinthefallof1987,myclassmates ofboth
genders seemed equally focused on academics. I don’t remember
thinking about my future career differently from the male students. I
alsodon’trememberanyconversationsaboutsomedaybalancingwork
andchildren.MyfriendsandIassumedthatwewouldhaveboth.Men
and women competed openly and aggressively with one another in
classes, activities, and job interviews. Just two generations removed
frommygrandmother,theplayingfieldseemedtobelevel.
Butmorethantwentyyearsaftermycollegegraduation,theworldhas
notevolvednearlyasmuchasIbelieveditwould.Almostallofmymale
classmatesworkinprofessionalsettings.Someofmyfemaleclassmates
workfull-timeorpart-timeoutsidethehome,andjustasmanyarestay-
at-homemothersandvolunteerslikemymom.Thismirrorsthenational
trend.Incomparisontotheirmalecounterparts,highlytrainedwomen
arescalingbackanddroppingoutoftheworkforceinhighnumbers.
1
In
turn, these diverging percentages teach institutions and mentors to
investmoreinmen,whoarestatisticallymorelikelytostay.
Judith Rodin, president of the Rockefeller Foundation and the first
womantoserveaspresidentofanIvyLeagueuniversity,onceremarked
toanaudienceofwomenmyage,“Mygenerationfoughtsohardtogive
all of you choices. We believe in choices. But choosing to leave the
workforcewasnotthechoicewethoughtsomanyofyouwouldmake.”
2
Sowhathappened?Mygenerationwasraisedinaneraofincreasing
equality, a trend we thought would continue. In retrospect, we were
naïve and idealistic. Integrating professional and personal aspirations
proved far more challenging than we had imagined. During the same
yearsthatourcareersdemandedmaximumtimeinvestment,ourbiology
demanded that we have children. Our partners did not share the
houseworkandchildrearing,sowefoundourselveswithtwofull-time
jobs.Theworkplacedidnotevolvetogiveustheflexibilityweneeded
tofulfill our responsibilities athome. We anticipated noneof this. We
werecaughtbysurprise.
If my generation was too naïve, the generations that have followed
maybetoopractical.Weknewtoolittle,andnowgirlsknowtoomuch.
Girls growing up today are not the first generation to have equal
opportunity,buttheyarethefirsttoknowthatallthatopportunitydoes
not necessarily translate into professional achievement. Many of these
girls watched their mothers try to “do it all” and then decide that
somethinghadtogive.Thatsomethingwasusuallytheircareers.
There’snodoubtthatwomenhavetheskillstoleadintheworkplace.
Girls are increasingly outperforming boys in the classroom, earning
about 57 percent of the undergraduate and 60 percent of the master’s
degreesintheUnitedStates.
3
Thisgendergapinacademicachievement
has even caused some to worry about the “end of men.”
4
But while
compliant, raise-your-hand-and-speak-when-called-on behaviors might
be rewarded in school, they are less valued in the workplace.
5
Career
progressionoftendependsupontakingrisksandadvocatingforoneself
—traitsthatgirlsarediscouragedfromexhibiting.Thismayexplainwhy
girls’ academic gains have not yet translated into significantly higher
numbersofwomenintopjobs.Thepipelinethatsuppliestheeducated
workforceischock-fullofwomenattheentrylevel,butbythetimethat
samepipelineisfillingleadershippositions,itisoverwhelminglystocked
withmen.
Therearesomanyreasonsforthiswinnowingout,butoneimportant
contributor is a leadership ambition gap. Of course, many individual
women are as professionally ambitious as any individual man. Yet
drillingdown,thedataclearlyindicatethatinfieldafterfield,moremen
thanwomenaspiretothemostseniorjobs.A2012McKinseysurveyof
morethanfourthousandemployeesofleadingcompaniesfoundthat36
percent of the men wanted to reach the C-suite, compared toonly 18
percent of the women.
6
When jobs are described as powerful,
challenging, and involving high levels of responsibility, they appeal to
more men than women.
7
And while the ambition gap is most
pronouncedatthe highestlevels,theunderlyingdynamicisevidentat
everystepofthecareerladder.Asurveyofcollegestudentsfoundthat
morementhanwomenchose“reachingamanageriallevel”asacareer
priority in the first three years after graduating.
8
Even among highly
educatedprofessionalmenandwomen,morementhanwomendescribe
themselvesas“ambitious.”
9
There is some hope that a shift is starting to occur in the next
generation.A2012Pewstudyfoundforthefirsttimethatamongyoung
people ages eighteen to thirty-four, more young women (66 percent)
thanyoungmen(59percent)rated“successinahigh-payingcareeror
profession”asimportanttotheirlives.
10
ArecentsurveyofMillennials
11
found that women were just as likely to describe themselves as
ambitious as men. Although this is an improvement, even among this
demographic, the leadership ambition gap remains. Millennial women
arelesslikelythanMillennialmentoagreethatthestatement“Iaspire
toaleadershiproleinwhateverfieldIultimatelywork”describesthem
verywell.Millennialwomenwerealsolesslikelythantheirmalepeers
to characterize themselves as “leaders,” “visionaries,” “self-confident,”
and“willingtotakerisks.”
12
Sincemoremenaimforleadershiproles,itisnotsurprisingthatthey
obtainthem,especiallygivenalltheotherobstaclesthatwomenhaveto
overcome. This pattern starts long before they enter the workforce.
Author Samantha Ettus and her husband read their daughter’s
kindergartenyearbook,whereeachchildansweredthequestion“What
doyouwanttobewhenyougrowup?”Theynotedthatseveralofthe
boys wanted to be president. None of the girls did.
13
(Current data
suggestthatwhenthesegirlsbecomewomen,theywillcontinuetofeel
the same way.)
14
In middle school, more boys than girls aspire to
leadershiprolesinfuturecareers.
15
Atthetopfiftycolleges,lessthana
thirdofstudentgovernmentpresidentsarewomen.
16
Professional ambition is expected of men but is optional—or worse,
sometimesevenanegative—forwomen.“Sheisveryambitious”isnota
complimentinourculture.Aggressiveandhard-chargingwomenviolate
unwritten rules about acceptable social conduct. Men are continually
applaudedforbeingambitiousandpowerfulandsuccessful,butwomen
who display these same traits often pay a social penalty. Female
accomplishmentscomeatacost.
17
Andforalltheprogress,thereisstillsocietalpressureforwomento
keepaneyeonmarriagefromayoungage.WhenIwenttocollege,as
much as my parents emphasized academic achievement, they
emphasized marriage even more. They told me that the most eligible
women marry young to get a good man” before they are all taken. I
followed their advice and throughout college, I vetted every date as a
potentialhusband(which,trustme,isasurewaytoruinadateatage
nineteen).
WhenIwasgraduating,mythesisadvisor,LarrySummers,suggested
that I apply for international fellowships. I rejected the idea on the
groundsthataforeigncountrywasnotalikelyplacetoturnadateinto
a husband. Instead, I moved to Washington, D.C., which was full of
eligiblemen.Itworked.Myfirstyearoutofcollege,Imetamanwho
wasnotjusteligible,butalsowonderful,soImarriedhim.Iwastwenty-
fourandconvincedthatmarriagewasthefirst—andnecessary—stepto
ahappyandproductivelife.
It didn’t work out that way. I was just not mature enough to have
madethislifelongdecision,andthe relationship quickly unraveled. By
the age of twenty-five, I had managed to get married … and also
divorced.Atthetime,thisfeltlikeamassivepersonalandpublicfailure.
Formanyyears,IfeltthatnomatterwhatIaccomplishedprofessionally,
it paled in comparison to the scarlet letter D stitched on my chest.
(Almost ten years later, I learned that the “good ones” were not all
taken,andIwiselyandveryhappilymarriedDaveGoldberg.)
Likeme,GayleTzemachLemmon,deputydirectoroftheCouncilon
ForeignRelations’WomenandForeignPolicyProgram,wasencouraged
to prioritize marriage over career. As she described in The Atlantic,
“WhenI was 27, I receiveda posh fellowshipto travel to Germany to
learnGermanandworkattheWallStreetJournal.…Itwasanincredible
opportunityfora20-somethingbyanyobjectivestandard,andIknewit
wouldhelppreparemeforgraduateschoolandbeyond.Mygirlfriends,
however,expressedshockandhorrorthatIwouldleavemyboyfriendat
the time to live abroad for a year. My relatives asked whether I was
worriedthatI’dnevergetmarried.AndwhenIattendedabarbecuewith
my then-beau, his boss took me aside to remind me that ‘there aren’t
manyguyslikethatoutthere.’”Theresultofthesenegativereactions,
in Gayle’s view, is that many women “still see ambition as a dirty
word.”
18
Manyhavearguedwithmethatambitionisnottheproblem.Women
arenotlessambitiousthanmen,theyinsist,butmoreenlightenedwith
different and more meaningful goals. I do not dismiss or dispute this
argument. There is far more to life than climbing a career ladder,
including raising children, seeking personal fulfillment, contributing to
society,and improving the livesof others. And thereare many people
whoaredeeplycommittedtotheirjobsbutdonot—andshouldnothave
to—aspiretoruntheirorganizations.Leadershiprolesarenottheonly
waytohaveprofoundimpact.
Ialsoacknowledgethattherearebiologicaldifferencesbetweenmen
and women. I have breast-fed two children and noted, at times with
great disappointment, that this was simply notsomethingmyhusband
wasequippedtodo.Aretherecharacteristicsinherentinsexdifferences
that make women more nurturing and men more assertive? Quite
possibly.Still,intoday’sworld,wherewenolongerhavetohuntinthe
wildforourfood,ourdesireforleadershipislargelyaculturallycreated
and reinforced trait. How individuals view what they can and should
accomplishisinlargepartformedbyoursocietalexpectations.
Fromthemomentweareborn,boysandgirlsaretreateddifferently.
19
Parents tend to talk to girl babies more than boy babies.
20
Mothers
overestimate the crawling ability of their sons and underestimate the
crawlingabilityoftheirdaughters.
21
Reflectingthebeliefthatgirlsneed
tobehelpedmorethanboys,mothersoftenspendmoretimecomforting
and hugging infant girls and more time watching infant boys play by
themselves.
22
Otherculturalmessagesaremoreblatant.Gymboreeoncesoldonesies
proclaiming“SmartlikeDaddy”forboysand“PrettylikeMommy”for
girls.
23
Thesameyear,J.C.PenneymarketedaT-shirttoteenagegirls
thatbragged,“I’mtooprettytodohomeworksomybrotherhastodoit
forme.”
24
Thesethingsdidnothappenin1951.Theyhappenedin2011.
Evenworse,themessagessenttogirlscanmovebeyondencouraging
superficialtraitsandveerintoexplicitlydiscouragingleadership.Whena
girltriestolead,sheisoftenlabeledbossy.Boysareseldomcalledbossy
becauseaboytakingtheroleofabossdoesnotsurpriseoroffend.As
someonewhowascalledthisformuchofmychildhood,Iknowthatitis
notacompliment.
Thestoriesofmychildhoodbossinessaretold(andretold)withgreat
amusement.Apparently,whenIwasinelementaryschool,Itaughtmy
youngersiblings,DavidandMichelle,tofollowmearound,listentomy
monologues,andscreamtheword“Right!”whenIconcluded.Iwasthe
eldest of the neighborhood children and allegedly spent my time
organizingshowsthatIcoulddirectandclubsthatIcouldrun.People
laughattheseaccounts,buttothisdayIalwaysfeelslightlyashamedof
my behavior (which is remarkable given that I have now written an
entire book about why girls should not be made to feel this way, or
maybethispartiallyexplainsmymotivation).
Evenwhenwewereinourthirties,pointingoutthisbehaviorwasstill
thebestwayformysiblingstoteaseme.WhenDaveandIgotmarried,
David and Michelle gave a beautiful, hilarious toast, which kicked off
withthis:“Hi!SomeofyouthinkweareSheryl’syoungersiblings,but
really we were Sheryl’s first employees—employee number one and
employeenumbertwo.Initially,asaone-year-oldandathree-year-old,
wewereworthlessandweak.Disorganized,lazy.Wewouldjustassoon
spituponourselvesasreadthemorningpaper.ButSherylcouldseethat
we had potential. For more than ten years, Sheryl took us under her
wing and whipped us into shape.” Everyone laughed. My siblings
continued,“TothebestofourknowledgeSherylneveractuallyplayedas
achild,butreallyjustorganizedotherchildren’splay.Sherylsupervised
adults as well. When our parents went away on vacation, our
grandparentsusedtobabysit. Beforeourparentsleft,Sherylprotested,
‘Now I have to take care of David and Michelle and Grandma and
Grandpatoo.It’snotfair!’”Everyonelaughedevenlouder.
I laughed too, but there is still some part of me that feels it was
unseemlyforalittlegirltobethoughtofasso…domineering.Cringe.
Fromaveryearlyage,boysareencouragedtotakechargeandoffer
their opinions. Teachers interact more with boys, call on them more
frequently,and ask them more questions. Boys are also more likely to
call out answers, and when they do, teachers usually listen to them.
Whengirlscallout,teachersoftenscoldthemforbreakingtherulesand
remindthemtoraisetheirhandsiftheywanttospeak.
25
Iwasrecentlyremindedthatthesepatternspersistevenwhenweare
all grown up. Not long ago, at a small dinner with other business
executives, the guest of honor spoke the entire time without taking a
breath. This meant that the only way to ask a question or make an
observation was to interrupt. Three or four men jumped in, and the
guestpolitelyansweredtheirquestionsbeforeresuming his lecture. At
onepoint,Itriedtoaddsomethingtotheconversationandhebarked,
“Letmefinish!Youpeoplearenotgoodatlistening!”Eventually,afew
more men interjected and he allowed it. Then the only other female
executive at the dinner decided to speak up—and he did it again! He
chastised her for interrupting. After the meal, one of the male CEOs
pulled me aside to say that he had noticed that only the women had
beensilenced.Hetoldmeheempathized,becauseasaHispanic,hehas
beentreatedlikethismanytimes.
The danger goes beyond authority figures silencing female voices.
Youngwomeninternalizesocietalcuesaboutwhatdefines“appropriate”
behaviorand,inturn,silencethemselves.Theyarerewardedforbeing
“prettylikeMommy”andencouragedtobenurturinglikeMommytoo.
ThealbumFreetoBe…YouandMewasreleasedin1972andbecamea
staple of my childhood. My favoritesong, “William’s Doll,” is about a
five-year-oldboywhobegshisreluctantfathertobuyhimatraditional
girl’stoy.Almostfortyyearslater,thetoyindustryremainsriddledwith
stereotypes.RightbeforeChristmas2011,avideofeaturingafour-year-
oldgirlnamedRileywentviral.Rileypacesinatoystore,upsetbecause
companiesaretryingto“trickthegirlsintobuyingthepinkstuffinstead
of stuff that boys want to buy, right?” Right. As Riley reasons, “Some
girls like superheroes, some girls like princesses. Some boys like
superheroes,someboyslikeprincesses.Sowhydoallthegirlshaveto
buy pink stuff and all the boys have to buy different color stuff?”
26
It
takesanearactofrebellionforevenafour-year-oldtobreakawayfrom
society’sexpectations.Williamstillhasnodoll,whileRileyisdrowning
inaseaofpink.InowplayFreetoBe…YouandMeformychildrenand
hope that if they ever play it for their children, its message will seem
quaint.
The gender stereotypes introduced in childhood are reinforced
throughout our lives and become self-fulfilling prophesies. Most
leadershippositionsareheldbymen,sowomendon’texpecttoachieve
them,andthatbecomesoneofthereasonstheydon’t.Thesameistrue
with pay. Men generally earn more than women, so people expect
womentoearnless.Andtheydo.
Compounding the problem is a social-psychological phenomenon
called “stereotype threat.” Social scientists have observed that when
membersofagrouparemadeawareofanegativestereotype,theyare
more likely to perform according to that stereotype. For example,
stereotypically, boys are better at math and science than girls. When
girlsareremindedoftheirgenderbeforeamathorsciencetest,evenby
somethingassimpleascheckingoffanMorFboxatthetopofthetest,
they perform worse.
27
Stereotype threat discourages girls and women
fromenteringtechnicalfieldsandisoneofthekeyreasonsthatsofew
studycomputerscience.
28
AsaFacebooksummerinternoncetold me,
“Inmyschool’scomputersciencedepartment,therearemoreDavesthan
girls.”
The stereotype of a working woman is rarely attractive. Popular
culturehaslongportrayedsuccessfulworkingwomenassoconsumedby
theircareersthattheyhavenopersonallife(thinkSigourneyWeaverin
WorkingGirlandSandraBullockinTheProposal).Ifafemalecharacter
divideshertimebetweenworkandfamily,sheisalmostalwaysharried
and guilt ridden (think Sarah Jessica Parker in I Don’t Know How She
DoesIt).Andthesecharacterizationshavemovedbeyondfiction.Astudy
foundthatofMillennialmenandwomenwhoworkinanorganization
withawomaninaseniorrole,onlyabout20percentwanttoemulate
hercareer.
29
This unappealing stereotype is particularly unfortunate since most
womenhavenochoicebuttoremainintheworkforce.About41percent
of mothers are primary breadwinners and earn the majority of their
family’s earnings. Another 23 percent of mothers are co-breadwinners,
contributingatleastaquarterofthefamily’searnings.
30
Thenumberof
womensupportingfamiliesontheirownisincreasingquickly;between
1973 and 2006, the proportion of families headed by a single mother
grewfromoneintentooneinfive.
31
Thesenumbersaredramatically
higherinHispanicandAfrican-Americanfamilies.Twenty-sevenpercent
ofLatinochildrenand52percentofAfrican-Americanchildrenarebeing
raisedbyasinglemother.
32
Ourcountrylagsconsiderablybehindothersineffortstohelpparents
take care of their children and stay in the workforce. Of all the
industrialized nations in the world, the United States is the only one
withoutapaidmaternityleavepolicy.
33
AsEllenBravo,directorofthe
Family Values @ Work consortium, observed, most “women are not
thinkingabout‘havingitall,’they’reworriedaboutlosingit all—their
jobs,theirchildren’shealth,theirfamilies’financialstability—becauseof
the regular conflicts that arise between being a good employee and a
responsibleparent.”
34
Formanymen,thefundamentalassumptionisthattheycanhaveboth
a successful professional life and a fulfilling personal life. For many
women,theassumptionisthattryingtodobothisdifficultatbestand
impossible at worst. Women are surrounded by headlines and stories
warningthemthattheycannotbecommittedtoboththeirfamiliesand
careers. They are told over and over again that they have to choose,
because if they try to do too much, they’ll be harried and unhappy.
Framing the issue as “work-life balance”—as if the two were
diametrically opposed—practically ensures work will lose out. Who
wouldeverchooseworkoverlife?
The good news is that not only can women have both families and
careers, they can thrive while doing so. In 2009, Sharon Meers and
Joanna Strober published Getting to 50/50, a comprehensive review of
governmental, social science, and original research that led them to
conclude that children, parents, and marriages can all flourish when
both parents have full careers. The data plainly reveal that sharing
financialandchild-careresponsibilitiesleadstolessguiltymoms,more
involveddads,andthrivingchildren.
35
ProfessorRosalindChaitBarnett
ofBrandeisUniversitydidacomprehensivereviewofstudiesonwork-
life balance and found that women who participate in multiple roles
actuallyhavelowerlevels of anxietyandhigherlevelsofmentalwell-
being.
36
Employed women reap rewards including greater financial
security,morestablemarriages,betterhealth,and,ingeneral,increased
lifesatisfaction.
37
Itmaynotbeasdramaticorfunnytomakeamovieaboutawoman
who loves both her job and her family, but that would be a better
reflectionof reality. We need more portrayals of women as competent
professionals and happy mothers—or even happy professionals and
competent mothers. The current negative images may make us laugh,
but they also make women unnecessarily fearful by presenting life’s
challengesasinsurmountable.Ourcultureremainsbaffled:Idon’tknow
howshedoesit.
Fearisattherootofsomanyofthebarriersthatwomenface.Fearof
not being liked. Fear of making the wrong choice. Fear of drawing
negativeattention.Fearof overreaching. Fear of beingjudged.Fear of
failure. And the holy trinity of fear: the fear of being a bad
mother/wife/daughter.
Without fear, women can pursue professional success and personal
fulfillment—andfreelychooseone,ortheother,orboth.AtFacebook,
weworkhardtocreateaculturewherepeopleareencouragedtotake
risks.Wehavepostersallaroundtheofficethatreinforcethisattitude.
In bright red letters, one declares, “Fortune favors the bold.” Another
insists,“Proceedandbebold.”Myfavoritereads,“Whatwouldyoudoif
youweren’tafraid?”
38
In 2011, Debora Spar, president of Barnard College, an all-women’s
liberal arts school in New York City, invited me to deliver its
commencement address. This speech was the first time I openly
discussed the leadership ambition gap. Standing on the podium, I felt
nervous.Itoldthemembersofthegraduatingclassthattheyshouldbe
ambitious not just in pursuing their dreams but in aspiring to become
leadersintheirfields.Iknewthismessagecouldbemisinterpretedasmy
judging women for not making the same choices that I have. Nothing
couldbefartherfromthetruth.Ibelievethatchoicemeanschoiceforall
ofus.ButIalsobelievethatweneedtodomoretoencouragewomento
reachforleadershiproles.Ifwecan’ttellwomentoaimhighatacollege
graduation,whencanwe?
AsIaddressedtheenthusiasticwomen,Ifoundmyselffighting back
tears.Imadeitthroughthespeechandconcludedwiththis:
You are the promise for a more equal world. So my hope for
everyonehereisthatafteryouwalkacrossthisstage,afteryouget
your diploma, after you go out tonight and celebrate hard—you
thenwillleanwayintoyourcareer.Youwillfindsomethingyou
lovedoingandyouwilldoitwithgusto.Findtherightcareerfor
youandgoallthewaytothetop.
Asyouwalkoffthisstagetoday,youstartyouradultlife.Start
outbyaiminghigh.Try—andtryhard.
Likeeveryone here, I havegreat hopes for themembers of this
graduatingclass. I hopeyou find true meaning, contentment,and
passion in your life. I hope you navigate the difficult times and
come out with greater strength and resolve. I hope you find
whateverbalanceyouseekwithyoureyeswideopen.AndIhope
that you—yes, you—have the ambition to lean in to your career
and run the world. Because the world needs you to change it.
Womenallaroundtheworldarecountingonyou.
Sopleaseaskyourself:WhatwouldIdoifIweren’tafraid?And
thengodoit.
Asthegraduateswerecalledtothestagetocollecttheirdiplomas,I
shookeveryhand.Manystoppedtogivemeahug.Oneyoungwoman
even told me I was “the baddest bitch” (which, having checked with
someonelater,actuallydidturnouttobeacompliment).
I know my speech was meant to motivate them, but they actually
motivated me. In the months that followed, I started thinking that I
should speak up more often and more publicly about these issues. I
shouldurgemorewomentobelieveinthemselvesandaspiretolead.I
should urge more men to become part of the solution by supporting
women in the workforce and at home.And I should not just speak in
front of friendly crowds at Barnard. I should seek out larger, possibly
less sympathetic audiences. I should take my own advice and be
ambitious.
Writingthisbookisnotjustmeencouragingotherstoleanin.Thisis
meleaningin.WritingthisbookiswhatIwoulddoifIweren’tafraid.
2
SitattheTable
AFEWYEARSAGO,IhostedameetingforTreasurySecretaryTimGeithnerat
Facebook. We invited fifteen executives from across Silicon Valley for
breakfast and a discussion about the economy. Secretary Geithner
arrivedwithfourmembersofhisstaff,twoseniorandtwomorejunior,
and we all gathered in our one nice conference room. After the usual
milling around, I encouraged the attendees to help themselves to the
buffetand take a seat.Our invited guests, mostlymen, grabbed plates
and food and sat down at the large conference table. Secretary
Geithner’steam,allwomen,tooktheirfoodlastandsatinchairsoffto
thesideoftheroom.Imotionedforthewomentocomesitatthetable,
waving them over so they would feel welcomed. They demurred and
remainedintheirseats.
Thefourwomenhadeveryrighttobeatthismeeting,butbecauseof
theirseatingchoice,theyseemedlikespectatorsratherthanparticipants.
IknewIhadtosaysomething.Soafterthemeeting,Ipulledthemaside
totalk.Ipointedoutthattheyshouldhavesatatthetableevenwithout
aninvitation,butwhenpubliclywelcomed,theymostcertainlyshould
havejoined.Atfirst,theyseemedsurprised,thentheyagreed.
Itwasawatershedmomentforme.AmomentwhenIwitnessedhow
an internal barrier can alter women’s behavior. A moment when I
realizedthatinadditiontofacinginstitutionalobstacles,womenfacea
battlefromwithin.
WhenIgaveaTEDTalkonhowwomencansucceedintheworkforce,
Itoldthisstorytoillustratehowwomenholdthemselvesback,literally
choosingtowatchfromthesidelines.AndyetasdisappointedasIwas
that these women made that choice, I also deeply understood the
insecuritiesthatdrewthemtothesideoftheroomandkeptthemglued
tothosechairs.
My senior year of college, I was inducted into the Phi Beta Kappa
honorsociety.Atthattime,HarvardandRadcliffehadseparatechapters,
somyceremonywasfor womenonly.Thekeynotespeaker,Dr.Peggy
McIntosh from the Wellesley Centers for Women, gave a talk called
“FeelingLikeaFraud.”
1
Sheexplainedthatmanypeople,butespecially
women, feel fraudulent when they are praised for their
accomplishments. Instead of feeling worthy of recognition, they feel
undeserving and guilty, as if a mistake has been made. Despite being
highachievers,evenexpertsintheirfields,womencan’tseemtoshake
thesensethatitisonlyamatteroftimeuntiltheyarefoundoutforwho
theyreallyare—impostorswithlimitedskillsorabilities.
I thought it was the best speech I had ever heard. I was leaning
forwardinmychair,noddingvigorously.CarrieWeber,mybrilliantand
totally-not-a-fraudroommate,wasdoingthesame.Atlast,someonewas
articulatingexactlyhowIfelt.EverytimeIwascalledoninclass,Iwas
surethatIwasabouttoembarrassmyself.EverytimeItookatest,Iwas
surethatithadgonebadly.AndeverytimeIdidn’tembarrassmyself—
orevenexcelled—IbelievedthatIhadfooledeveryoneyetagain.One
daysoon,thejigwouldbeup.
Atthejointreceptionthatfollowedtheceremony—anafter-partyfor
nerds, so I fit right in—I told one of my male classmates about Dr.
McIntosh’s fantastic speech explaining how we all feel like frauds. He
looked at me, confused, and asked, “Why would that be interesting?”
Carrie and I later joked that the speech to the men was probably
something like “How to Cope in a World Where Not Everyone Is as
SmartasYou.”
Thisphenomenonofcapablepeoplebeingplaguedbyself-doubthasa
name—theimpostorsyndrome.Bothmenandwomenaresusceptibleto
theimpostorsyndrome,butwomentendtoexperienceitmoreintensely
andbemorelimitedbyit.
2
Eventhewildlysuccessfulwriterandactress
TinaFeyhasadmittedtothesefeelings.SheonceexplainedtoaBritish
newspaper, “The beauty of the impostor syndrome is you vacillate
betweenextremeegomania,andacompletefeelingof:‘I’mafraud!Oh
god,they’reontome!I’mafraud!’Soyoujusttrytoridetheegomania
when it comes and enjoy it, and then slide through the idea of fraud.
Seriously,I’vejustrealizedthatalmosteveryoneisafraud,soItrynot
tofeeltoobadaboutit.”
3
Forwomen,feelinglikeafraudisasymptomofagreaterproblem.We
consistently underestimate ourselves. Multiple studies in multiple
industriesshowthatwomenoftenjudgetheirownperformanceasworse
than it actually is, while men judge their own performance as better
thanitactuallyis.Assessments ofstudentsinasurgeryrotationfound
that when asked to evaluate themselves, the female students gave
themselves lower scores than the male students despite faculty
evaluationsthatshowedthewomenoutperformedthemen.
4
Asurveyof
several thousand potential political candidates revealed that despite
having comparable credentials, the men were about 60 percent more
likelytothinkthattheywere“veryqualified”torunforpoliticaloffice.
5
A study of close to one thousand Harvard law students found that in
almosteverycategoryofskillsrelevanttopracticinglaw,womengave
themselveslowerscoresthanmen.
6
Evenworse,whenwomenevaluate
themselvesinfrontofotherpeopleorinstereotypicallymaledomains,
theirunderestimationscanbecomeevenmorepronounced.
7
Askamantoexplainhissuccessandhewilltypicallycredithisown
innatequalitiesandskills.Askawomanthesamequestionandshewill
attributeher successto external factors, insisting shedid well because
she“workedreallyhard,”or“gotlucky,”or“hadhelpfromothers.”Men
andwomenalsodifferwhenitcomestoexplainingfailure.Whenaman
fails,hepointstofactorslike“didn’tstudyenough”or“notinterestedin
thesubjectmatter.”Whenawomanfails,sheismorelikelytobelieveit
isduetoaninherentlackofability.
8
Andinsituationswhereamanand
a woman each receive negative feedback, the woman’s self-confidence
andself-esteemdroptoamuch greater degree.
9
Theinternalizationof
failure and the insecurity it breeds hurt future performance, so this
patternhasseriouslong-termconsequences.
10
Andit’snotjustwomenwhoaretoughonthemselves.Colleaguesand
the media are also quick to credit external factors for a woman’s
achievements. When Facebook filed to go public, The New York Times
rananarticlethatkindlyremindedme—andeveryoneelse—thatIhad
“beenlucky”and“hadpowerfulmentorsalongthe way.”
11
Journalists
andbloggersroseuptohighlightthedoublestandard,pointingoutthat
TheNewYorkTimesrarelyascribedmen’ssuccesstohavingbeenlucky.
ButtheTimesdidn’tsayanythingthat I hadnot already told myselfa
thousand times. At every stage of my career, I have attributed my
successtoluck,hardwork,andhelpfromothers.
Myinsecuritybegan,asmostinsecuritiesdo,inhighschool.Iattended
abigpublicschoolinMiami—thinkFastTimesatRidgemontHigh—that
wasfarmoreconcernedwithpreventingfightsinthehallsandkeeping
drugsoutofthebathroomsthanwithacademics.WhenIwasaccepted
intoHarvard,manyofmyhighschoolclassmatesaskedmewhyIwould
want to go to a school filled with geeks. Then they would stop short,
rememberwhotheyweretalkingto,andsheepishlywalkawaywithout
waitingforananswer,realizingtheyalreadyhadit.
Freshmanyearofcollegewasahugeshock for me. Firstsemester,I
took a course called The Concept of the Hero in Hellenic Civilization,
whichwasnicknamedHeroesforZeroes.Ididn’thaveaburningdesire
to study Greek mythology, but it was the easiest way to fulfill the
literature requirement. The professor began the first lecture by asking
which students had read thesebooks before.I whisperedto my friend
nexttome,“Whatbooks?”TheIliadandTheOdyssey, of course,” she
replied.Almosteverysinglehandwentup.Notmine.Theprofessorthen
asked,“Andwhohasreadthesebooksintheoriginal?”“Whatoriginal?”
I asked my friend. “Homeric Greek,” she replied. A good third of the
classkepttheirhandsup.Itseemedprettyclearthat I was one of the
zeroes.
A few weeks later, my professor of political philosophy assigned a
five-page paper. I was panicked. Five whole pages! I had only written
onepaperofthatlengthinhighschool,anditwasayear-longproject.
Howcouldanyonewritefivepagesinjustoneweek?Istayedinevery
night, plugging away, and based on the time I put in, I should have
gottenanAforeffort.IgotaC.ItisvirtuallyimpossibletogetaCat
Harvardiftheassignmentisturnedin.Iamnotexaggerating—thiswas
theequivalentof a failing grade. Iwentto see my dormproctor,who
workedattheadmissionsoffice.ShetoldmethatIhadbeenadmittedto
Harvard for my personality, not my academic potential. Very
comforting.
I buckled down, worked harder, and by the end of the semester, I
learned how to write five-page papers. But no matter how well I did
academically,IalwaysfeltlikeIwasabouttogetcaughtfornotreally
knowing anything. It wasn’t until I heard the Phi Beta Kappa speech
aboutself-doubtthatitstruckme:therealissuewasnotthatIfeltlikea
fraud, but that I could feel something deeply and profoundly and be
completelywrong.
I should have understood that this kind of self-doubt was more
common for females from growing up with my brother. David is two
years younger than I am and one of the people in the world whom I
respectandlovethemost.Athome,hesplitschildcaredutieswithhis
wife fifty-fifty; at work, he’s a pediatric neurosurgeon whose days are
filled with heart-wrenching life-and-death decisions. Although we had
thesameupbringing,Davidhasalwaysbeenmoreconfident.Once,back
inhighschool,webothhadSaturdaynightdateswhocanceledonusin
thelateafternoon.Ispent the rest of theweekendmopingaroundthe
house, wondering what was wrong with me. David laughed off the
rejection,announcing,“Thatgirlmissedoutonagreatthing,”andwent
offtoplaybasketballwithhisfriends.Luckily,Ihadmyyoungersister,
wiseandempatheticwaybeyondheryears,toconsoleme.
Afewyearslater,Davidjoinedmeatcollege.WhenIwasaseniorand
he was a sophomore, we took a class in European intellectual history
together. My roommate, Carrie, also took the class, which was a huge
helpsinceshewasacomparativeliteraturemajor.Carriewenttoallof
the lectures and read all ten of the assigned books—in the original
languages(andbythen,Iknewwhatthosewere).Iwenttoalmostallof
the lectures and read all of the books—in English. David went to two
lectures,readonebook,andthenmarchedhimselfuptoourroomtoget
tutored for the final exam. We all sat together for the test, scribbling
furiouslyforthreehoursinourlittlebluebooks.Whenwewalkedout,
we asked one another how it went. I was upset. I had forgotten to
connecttheFreudianidtoSchopenhauer’sconceptionofthewill.Carrie,
too,wasconcernedandconfessedthatshehadn’tadequatelyexplained
Kant’sdistinctionbetweenthesublimeandthebeautiful.Weturned to
my brother. How did he feel about the test? “I got the flat one,” he
announced.“Theflatone?”weasked.“Yeah,”hesaid,“theflatA.”
Hewasright.Hedidgettheflatone.Actually,weallgotflatA’son
theexam.Mybrotherwas notoverconfident.CarrieandIwereoverly
insecure.
These experiences taught me that I needed to make both an
intellectualandanemotionaladjustment.Ilearnedovertimethatwhile
itwashardtoshakefeelingsofself-doubt,Icouldunderstandthatthere
was a distortion. I would never possess my brother’s effortless
confidence, but I could challenge the notion that I was constantly
headedforfailure.WhenIfeltlikeIwasnotcapableofdoingsomething,
I’dremindmyselfthatIdidnotfailallofmyexamsincollege.Oreven
one.Ilearnedtoundistortthedistortion.
We all know supremely confident people who have no right to feel
thatway.Wealsoallknowpeoplewhocoulddosomuchmoreifonly
theybelievedinthemselves.Like somanythings,alackofconfidence
can become a self-fulfilling prophecy. I don’t know how to convince
anyonetobelievedeepdownthatsheisthebestpersonforthejob,not
evenmyself.Tothisday,IjokethatIwishIcouldspenda few hours
feeling as self-confident as my brother. It must feel so, so good—like
receivingacosmicflatoneeveryday.
WhenIdon’tfeelconfident,onetacticI’velearnedisthatitsometimes
helpstofakeit.I discoveredthiswhenIwasanaerobics instructorin
the 1980s (which meant a silver leotard, leg warmers, and a shiny
headband,allofwhichwentperfectlywithmybighair).Influencedby
thegospelofJaneFonda,aerobicsalsomeantsmilingsolidlyforafull
hour.Somedays,thesmilecamenaturally.Otherdays,Iwasinalousy
moodandhadtofakeit.Yetafteranhourofforcedsmiling,Ioftenfelt
cheerful.
Many of us have experienced being angry with someone and then
havingtopretendeverything’sgreatinpublic.Myhusband,Dave,andI
haveourmoments,andjustwhenwearegettingintoit,itwillbetime
togotoafriend’shousefordinner.Weputonour“everything’sgreat”
smiles,andamazingly,afterafewhours,itoftenis.
Research backs up this “fake it till you feel it” strategy. One study
foundthatwhenpeopleassumedahigh-powerpose(forexample,taking
upspacebyspreadingtheirlimbs)forjusttwominutes,theirdominance
hormone levels (testosterone) went up and their stress hormone levels
(cortisol)wentdown.Asaresult,theyfeltmorepowerfulandincharge
andshowedagreatertoleranceforrisk.Asimplechangeinpostureled
toasignificantchangeinattitude.
12
Iwouldnotsuggestthatanyonemovebeyondfeelingconfidentinto
arrogance or boastfulness. No one likes that in men or women. But
feelingconfident—orpretendingthatyoufeelconfident—isnecessaryto
reachforopportunities.It’sacliché,butopportunitiesarerarelyoffered;
they’reseized.DuringthesixandahalfyearsIworkedatGoogle,Ihired
a team of four thousand employees. I did not know all of them
personally,butIknewthetophundredorso.What Inoticedoverthe
years was that for the most part, the men reached for opportunities
muchmorequicklythanthewomen.Whenweannouncedtheopening
ofanewofficeorthelaunchof a newproject,themenwerebanging
downmydoorto explain why they should leadthecharge.Menwere
also more likely to chase a growth opportunity even before a new
opening was announced. They were impatient about their own
development and believed that they were capable of doing more. And
theywereoftenright—justlikemybrother.Thewomen,however,were
more cautious about changing roles and seeking out new challenges. I
oftenfoundmyselftryingtopersuadethemtoworkinnewareas.Ihave
had countless conversations where women responded to this
encouragement by saying, “I’m just not sure I’d be good at that.” Or
“Thatsoundsexciting,butI’veneverdoneanythinglikeitbefore.”Or“I
stillhavealottolearninmycurrentrole.”Irarely,ifever,heardthese
kindsofcommentsfrommen.
Givenhowfasttheworldmovestoday,grabbingopportunitiesismore
importantthanever.Fewmanagershavethetimetocarefullyconsider
alltheapplicantsforajob,muchlessconvincemorereticentpeopleto
apply.Andincreasingly,opportunitiesarenotwelldefinedbut,instead,
comefromsomeonejumpingintodosomething.Thatsomethingthen
becomeshisjob.
WhenIfirstjoinedFacebook,Iwasworkingwithateamtoanswerthe
critical question of how best to grow our business. The conversations
were getting heated, with many people arguing their own positions
strongly.Weendedtheweekwithoutconsensus.DanRose,leaderofour
dealteam,spenttheweekendgatheringmarketdatathatallowedusto
reframetheconversationinanalytics.Hiseffortbrokethelogjam.Ithen
expanded Dan’s responsibilities to include product marketing. Taking
initiativepays off. It is hard to visualizesomeone as a leader ifshe is
alwayswaitingtobetoldwhattodo.
PadmasreeWarrior,Cisco’schieftechnologyofficer,wasaskedbyThe
HuffingtonPost,“What’sthemostimportantlessonyou’velearnedfroma
mistakeyou’vemadeinthepast?”Sheresponded,“Isaidnotoalotof
opportunitieswhenIwasjuststartingoutbecauseIthought,‘That’snot
whatmydegreeisin’or‘Idon’tknowaboutthatdomain.’Inretrospect,
atacertainpointit’syourabilitytolearnquicklyandcontributequickly
thatmatters.OneofthethingsItellpeoplethesedaysisthatthereisno
perfectfitwhenyou’relookingforthenextbigthingtodo.Youhaveto
takeopportunitiesandmakeanopportunityfitforyou,ratherthanthe
otherwayaround.Theabilitytolearnis themostimportantqualitya
leadercanhave.”
13
Virginia Rometty, IBM’s first female CEO, told the audience at the
2011FortuneMostPowerfulWomenSummitthatearlyinhercareer,she
was offered a “big job.” She worried that she lacked the proper
experienceandtoldtherecruiterthatsheneededtothinkaboutit.That
night,shediscussedthe offer withherhusband,whopointedout,“Do
youthinkamanwouldhaveeveransweredthatquestionthatway?”
“Whatit taught mewas you haveto be veryconfident,” Ginni said.
“Eventhoughyou’resoself-criticalinsideaboutwhatitisyoumayor
maynotknow.Andthat,tome,leadstotakingrisks.”
14
I continue to be alarmed not just at how we as women fail to put
ourselvesforward,butalsoathowwefailtonoticeandcorrectforthis
gap.Andthat“we”includesme.Afewyearsago,Igaveatalkongender
issuestoafewhundredemployeesatFacebook.Aftermyspeech,Itook
questions for as long as time permitted. Later that afternoon, I came
backtomydesk,whereayoungwomanwaswaitingtotalktome.“I
learnedsomethingtoday,”shesaid.“What?”Iasked,feelinggood,asI
figured she was about to tell me how my words had touched her.
Instead, she said, “I learned to keepmy hand up.” Sheexplained that
towardtheendofmytalk,IhadsaidthatIwouldtakeonlytwomore
questions.Ididso,andthensheputherhanddown,alongwithallof
theotherwomen.Butseveralmenkepttheirhandsup.Andsincehands
werestillwavingintheair,Itookmorequestions—onlyfromthemen.
Insteadofmywordstouchingher,herwordshitmelikeatonofbricks.
EventhoughIwasgivingaspeechongenderissues,Ihadbeenblindto
onemyself.
If we want a world with greater equality, we need to acknowledge
thatwomenarelesslikelytokeeptheirhandsup.Weneedinstitutions
andindividualstonoticeandcorrectforthisbehaviorbyencouraging,
promoting,andchampioningmorewomen.Andwomenhavetolearnto
keep their hands up, because when they lower them, even managers
withthebestintentionsmightnotnotice.
WhenIfirststartedworkingforLarrySummers,thenchiefeconomist
attheWorldBank,hewasmarriedtoataxattorney,Vicki.Hewasvery
supportiveofVicki’scareerandusedtourgeherto“billlikeaboy.”His
viewwasthatthemenconsideredanytimetheyspentthinkingaboutan
issue—even time in the shower—as billable hours. His wife and her
female colleagues, however, would decide that they were not at their
bestonagivendayanddiscounthourstheyspentattheirdeskstobe
fair to the client. Which lawyerswere more valuable to that firm? To
makehispoint,Larrytoldthemthestoryof a renowned HarvardLaw
School professor who was asked by a judge to itemize a bill. The
professorrespondedthathecouldnotbecausehewassooftenthinking
abouttwothingsatonce.
Evennow,I’malongwayfrommasteringtheartoffeelingconfident.
In August 2011, Forbes put out its annual World’s 100 Most Powerful
Womenlist.
15
I’msavvyenoughtoknowthatthelistwasn’tbasedona
scientific formula and that magazines love these features because they
generatelotsofpageviewsasreadersclickthrougheachname.Still,I
wasshocked—no,horrified—tolearnthatForbesrankedmeasthefifth
most powerful woman in the world, right after German chancellor
Angela Merkel, Secretary of State Hillary Clinton, Brazilian president
DilmaRousseff,andtheCEOofPepsiCo,IndraNooyi.Thisputmeahead
of First Lady Michelle Obama and Indian politician Sonia Gandhi.
Absurd.Myown mother called to say,“Well,dear, I do think youare
verypowerful,butIamnotsureyouaremorepowerfulthanMichelle
Obama.”Youthink?
Far from feeling powerful, I felt embarrassed and exposed. When
colleaguesatFacebookstoppedmeinthehallstosaycongratulations,I
pronounced the list “ridiculous.” When friends posted the link on
Facebook,Iaskedthemtotakeitdown.Afterafewdays,mylongtime
executiveassistant,CamilleHart,summonedmeintoaconferenceroom
andclosedthedoor.Thiswasserious.ShetoldmethatIwashandling
theForbesthingpoorlyandthatIneededtostopsubjectinganyonewho
broughtupthelisttoadiatribeonitsabsurdity.Iwasshowingtoomany
peoplehowuncomfortableIfeltandrevealingmyinsecurity.Instead,I
neededtosimplysay,“Thankyou.”
WeallneedcolleagueslikeCamille,whowashonestenoughtopoint
outmyless-than-graciousresponse.Shewasright.Whetherthelistwas
ridiculousornot,Ididn’twriteitandIdidn’thavetoreactnegativelyto
it.Idoubtamanwouldhavefeltsooverwhelmedbyothers’perception
ofhispower.
Iknowthatmysuccesscomesfromhardwork,helpfromothers,and
being at the right place at the right time. I feel a deep and enduring
sense of gratitude to those who have given me opportunities and
support.Irecognizethesheerluckofbeingbornintomyfamilyinthe
United States rather than one of the many places in the world where
womenaredeniedbasicrights.Ibelievethatallofus—menandwomen
alike—shouldacknowledgegoodfortuneandthankthepeoplewhohave
helpedus.Nooneaccomplishesanythingallalone.
But I also know that in order to continue to grow and challenge
myself,Ihavetobelieveinmyownabilities.IstillfacesituationsthatI
feararebeyondmycapabilities.IstillhavedayswhenIfeellikeafraud.
AndIstillsometimesfindmyselfspokenoveranddiscountedwhilemen
sittingnexttomearenot.ButnowIknowhowtotakeadeepbreath
andkeepmyhandup.Ihavelearnedtositatthetable.
3
SuccessandLikeability
OKAY, so all a woman has to do is ignore society’s expectations, be
ambitious,sitatthetable,workhard,andthenit’ssmoothsailingallthe
way.Whatcouldpossiblygowrong?
In 2003, Columbia Business School professor Frank Flynn and New
YorkUniversityprofessorCameronAndersonrananexperimenttotest
perceptionsofmenandwomenintheworkplace.
1
Theystartedwitha
HarvardBusinessSchoolcasestudyaboutareal-lifeentrepreneurnamed
Heidi Roizen. The case described how Roizen became a successful
venture capitalist by using her “outgoing personality … and vast
personal and professional network [that] included many of the most
powerful business leaders in the technology sector.”
2
Flynn and
AndersonassignedhalfofthestudentstoreadHeidi’sstoryandgavethe
other half the same story with just one difference—they changed the
name“Heidi”to“Howard.”
Professors Flynn and Anderson then polled the students about their
impressionsofHeidiorHoward.ThestudentsratedHeidiandHoward
asequallycompetent,whichmadesensesince“their”accomplishments
werecompletelyidentical.YetwhilestudentsrespectedbothHeidiand
Howard,Howardcameacrossasamoreappealingcolleague.Heidi,on
the other hand, was seen as selfish and not “the type of person you
wouldwanttohireorworkfor.”Thesamedatawithasingledifference
—gender—createdvastlydifferentimpressions.
This experiment supports what research has already clearly shown:
successandlikeabilityarepositivelycorrelatedformenandnegatively
correlated for women.
3
When a man is successful, he is liked by both
menandwomen.Whenawomanissuccessful,peopleofbothgenders
like her less. This truth is both shocking and unsurprising: shocking
becausenoonewouldeveradmittostereotypingonthebasisofgender
andunsurprisingbecauseclearlywedo.
Decades of social science studies have confirmed what the
Heidi/Howardcasestudysoblatantlydemonstrates:weevaluatepeople
basedonstereotypes(gender,race,nationality,andage,amongothers).
4
Our stereotype of men holds that they are providers, decisive, and
driven. Our stereotype of women holds that they are caregivers,
sensitive, and communal. Because we characterize men and women in
opposition to each other, professional achievement and all the traits
associated with it get placed in the male column. By focusing on her
career and taking a calculated approach to amassing power, Heidi
violatedourstereotypicalexpectationsofwomen.Yetbybehavinginthe
exactsamemanner,Howardliveduptoourstereotypicalexpectationsof
men.Theendresult?Likedhim,dislikedher.
Ibelievethisbiasisattheverycoreofwhywomenareheldback.Itis
also at the very core of why women hold themselves back. For men,
professionalsuccesscomeswithpositivereinforcementateverystepof
the way. For women, even when they’re recognized for their
achievements, they’re often regarded unfavorably. Journalist Shankar
Vedantamoncecatalogedthederogatorydescriptionsofsomeofthefirst
female world leaders. “England’s Margaret Thatcher,” he wrote, “was
called‘AttilatheHen.’GoldaMeir,Israel’sfirstfemalePrimeMinister,
was‘theonlymanintheCabinet.’PresidentRichardNixoncalledIndira
Gandhi,India’sfirstfemalePrimeMinister,‘theoldwitch.’AndAngela
Merkel, the current chancellor of Germany, has been dubbed ‘the iron
frau.’”
5
I have seen this dynamic play out over and over. When a woman
excelsatherjob,bothmaleandfemalecoworkerswillremarkthatshe
maybeaccomplishingalotbutis“notaswell-likedbyherpeers.”Sheis
probably also “too aggressive,” “not a team player,” “a bit political,”
“can’tbetrusted,”or“difficult.”Atleast,thoseareallthingsthathave
beensaidaboutmeandalmosteveryseniorwomanIknow.Theworld
seems to be asking why we can’t be less like Heidi and more like
Howard.
MostwomenhaveneverheardoftheHeidi/Howardstudy.Mostofus
arenevertoldaboutthisdownsideofachievement.Still,wesensethis
punishmentforsuccess.We’reawarethatwhenawomanactsforcefully
or competitively, she’s deviating from expected behavior. If a woman
pushestogetthejobdone,ifshe’shighlycompetent,ifshefocuseson
resultsratherthanonpleasingothers,she’sactinglikeaman.Andifshe
actslikeaman,peopledislikeher.Inresponsetothisnegativereaction,
wetemperourprofessionalgoals.AuthorKenAulettasummarizedthis
phenomenoninTheNewYorkerwhenheobservedthatforwomen,“self-
doubt becomes a form of self-defense.”
6
In order to protect ourselves
from being disliked, we question our abilities and downplay our
achievements, especially in the presence of others. We put ourselves
downbeforeotherscan.
During the summer between my first and second year in business
school,Ireceivedaletterinthemailcongratulatingmeonbecominga
Henry Ford Scholar for having the highest first-year academic record.
Thecheckwas for $714.28, anoddnumberthat immediately signaled
thatseveralstudentshadsplittheprize.Whenwereturnedtoschoolfor
oursecondyear,sixmenletitbeknownthattheyhadwonthisaward.I
multiplied my check by sevenand it revealed a nearly round number.
Mysterysolved.Thereweresevenofus—sixmenandme.
Unlike the other six winners, I didn’t let my award status become
general knowledge. I told only my closest friend, Stephen Paul, and
knewhewouldkeepmysecret.Onthesurface,thisdecisionmighthave
workedagainstme,sincegradesatHarvardBusiness School are based
50percentonclassparticipation.Professorsteachninety-minuteclasses
and are not allowed to write anything down, so they have to rely on
theirmemoryofclassdiscussion.Whenastudentmakesacommentthat
others refer to—“If I can build on what Tom said …”—that helps the
professorrememberthecriticalpointsandwhomadethem.Justasin
reallife,performanceishighlydependentuponthereactionpeoplehave
to one another. The other six Ford Scholars quickly became the most-
quoted speakers as their academic standing gave them instant
credibility. They also received early job offers from prestigious
employersbeforetheofficialrecruitingperiodevenbegan.One day in
class, one of the exalted six made a comment that, to my mind,
demonstrated that he had not even read the case being discussed.
Everyone fawned all over him. I wondered if I was making a huge
mistakenotlettingpeopleknowthatIwastheseventhstudent.Itwould
have been nice to float through my second year of business school
withoutevenreadingthematerial.
But I never really considered going public. I instinctively knew that
lettingmyacademicperformancebecomeknownwasabadidea.Years
later,whenIlearnedabouttheHeidi/Howardcasestudy,Iunderstood
thereasonwhy.Beingatthetopoftheclassmayhavemadelifeeasier
formymalepeers,butitwouldhavemademylifeharder.
I did not reach this conclusion in a vacuum. All through my life,
culturallyreinforcedsignalscautionedmeagainstbeingbrandedastoo
smartortoosuccessful.Itstartsyoung.Asagirl,youknowthatbeing
smart is good in lots of ways, but it doesn’t make you particularly
popularorattractivetoboys.Inschool,Iwascalledthe“smartestgirlin
theclass.”Ihatedthatdescription.Whowantstogotothepromwith
the smartest girl in the class? Senior year, my class voted me “most
likelytosucceed,”alongwithaboy.Iwasn’tgoingtotakeanychances
withtheprom,soIconvincedmyfriend,whoworkedontheyearbook,
toremovemyname.Igotapromdatewhowasfunandlovedsports.In
fact,helovedsportssomuchthattwodaysbeforetheprom,hecanceled
on me to go to a basketball game, saying, “I know you’ll understand
sincegoingtotheplayoffsisaonce-in-a-lifetimeopportunity.”Ididnot
pointoutthatasahighschoolgirl,Ithoughtgoingtothepromwasa
once-in-a-lifetimeopportunity.Luckily,Ifoundanewdatewhowasless
ofasportsfan.
Ineverreally thought about why Iwentto such efforts tomutemy
achievements from such a young age. Then, about ten years after I
graduatedfrombusinessschool,IwasseatedatdinnernexttoDeborah
Gruenfeld, a professor of leadership and organizational behavior at
Stanford, and our friendly small talk quickly turned into an intense
discussion. Having studied this issue, Professor Gruenfeld was able to
explainthepricewomenpayforsuccess.“Ourentrenchedculturalideas
associate men with leadership qualities and women with nurturing
qualities and put women in a double bind,” she said. “We believe not
onlythatwomenarenurturing,butthattheyshouldbenurturingabove
allelse.Whenawomandoesanythingthatsignalsshemightnotbenice
first and foremost, it creates a negative impression and makes us
uncomfortable.”
7
Ifawomaniscompetent,shedoesnotseemniceenough.Ifawoman
seems really nice, she is considered more nice than competent. Since
people want to hire and promote those who are both competent and
nice, this creates a huge stumbling block for women. Acting in
stereotypically feminine ways makes it difficult to reach for the same
opportunities as men, but defying expectations and reaching for those
opportunitiesleadstobeingjudgedasundeservingandselfish.Nothing
has changed since high school; intelligence and success are not clear
pathstopopularityatanyage.Thiscomplicateseverything,becauseat
thesametimethatwomenneedtositatthetableandowntheirsuccess,
doingsocausesthemtobelikedless.
8
Most people, myself included, really want to be liked—and not just
becauseitfeelsgood.Beinglikedisalsoakeyfactorinbothprofessional
andpersonalsuccess.Awillingnesstomakeanintroductionoradvocate
for or promote someone depends upon having positive feelings about
thatperson.Weneedtobelieveinherabilitytodothejobandgetalong
witheveryonewhiledoingit.That’swhy,instinctively,manyofusfeel
pressuretomuteouraccomplishments.
InOctober2011,JocelynGoldfein,oneoftheengineeringdirectorsat
Facebook, held a meeting with our female engineers where she
encouragedthemtosharetheprogresstheyhadmadeontheproducts
theywerebuilding.Silence.Noonewantedtotootherownhorn.Who
would want to speak up when self-promoting women are disliked?
Jocelyn switched her approach. Instead of asking the women to talk
about themselves, she asked them to tell one another’s stories. The
exercisebecamecommunal,whichputeveryoneatease.
Owning one’s success is key to achieving more success. Professional
advancement depends upon people believing that an employee is
contributingtogoodresults.Mencancomfortablyclaimcreditforwhat
they do as long as they don’t veer into arrogance. For women, taking
creditcomesatarealsocialandprofessionalcost.Infact,awomanwho
explains why she is qualified or mentions previous successes in a job
interviewcanlowerherchancesofgettinghired.
9
As if this double bind were not enough to navigate, gendered
stereotypes can also lead to women having to do additional work
withoutadditionalreward.Whenamanhelpsacolleague,therecipient
feelsindebtedtohimandishighlylikelytoreturnthefavor.Butwhena
woman helps out, the feeling of indebtedness is weaker. She’s
communal,right?Shewantstohelpothers.ProfessorFlynncallsthisthe
“gender discount” problem, and it means that women are paying a
professionalpenaltyfortheirpresumeddesiretobecommunal.
10
Onthe
otherhand,whenamanhelpsacoworker,it’sconsideredanimposition
and he is compensated with more favorable performance evaluations
and rewards like salary increases and bonuses. Even more frustrating,
when a woman declines to help a colleague, she often receives less
favorablereviewsandfewerrewards.Butamanwhodeclinestohelp?
Hepaysnopenalty.
11
Because of these unfair expectations, women find themselves in
“damned if they do” and “doomed if they don’t” situations.
12
This is
especiallytruewhenitcomestonegotiationsconcerningcompensation,
benefits,titles,andotherperks.Byandlarge,mennegotiatemorethan
women.
13
A study that looked at the starting salaries of students
graduating with a master’s degree from Carnegie Mellon University
found that 57 percent of the malestudents, but only 7 percentof the
female students, tried to negotiate for a higher offer.
14
But instead of
blaming women for not negotiating more, we need to recognize that
womenoftenhavegoodcausetobereluctanttoadvocatefortheirown
interestsbecausedoingsocaneasilybackfire.
15
There is little downside when men negotiate for themselves. People
expect men to advocate on their own behalf, point out their
contributions,andberecognizedandrewardedforthem.Formen,there
is truly no harm in asking. But since women are expected to be
concerned with others, when they advocate for themselves or point to
theirownvalue,bothmenandwomenreactunfavorably.Interestingly,
women can negotiate as well as or even more successfully than men
when negotiating for others (such as their company or a colleague),
becauseinthesecases,theiradvocacydoesnotmakethemappearself-
serving.
16
However, when a womannegotiateson her own behalf, she
violates the perceived gender norm. Both male and female colleagues
often resist working with a woman who has negotiated for a higher
salary because she’s seen as more demanding than a woman who
refrained from negotiating.
17
Even when a woman negotiates
successfullyforherself,shecanpayalonger-termcostingoodwilland
future advancement.
18
Regrettably, all women are Heidi. Try as we
might,wejustcan’tbeHoward.
When I was negotiating with Facebook’s founder and CEO Mark
Zuckerberg for my compensation, he made me an offer thatI thought
wasfair.Wehadbeenhavingdinnerseveralnightsaweekformorethan
amonthandahalf,discussingFacebook’smissionandhisvisionforthe
future.Iwasreadytoacceptthejob.No,Iwasdyingtoacceptthejob.
My husband, Dave, kept telling me to negotiate, but I was afraid of
doinganythingthatmightbotchthedeal.Icouldplayhardball,butthen
maybeMarkwouldnotwanttoworkwithme.WasitworthitwhenI
knewthatultimatelyIwasgoingtoaccepttheoffer?Iconcludeditwas
not.ButrightbeforeIwasabouttosayyes,myexasperatedbrother-in-
law,MarcBodnick,blurtedout,“Damnit,Sheryl!Whyareyougoingto
makelessthananymanwouldmaketodothesamejob?”
Mybrother-in-lawdidn’tknowthedetailsofmydeal.Hispointwas
simply that no man at my level would consider taking the first offer.
Thiswasmotivating.IwentbacktoMarkandsaidthatIcouldn’taccept,
butIprefaceditbytellinghim,“Ofcourseyourealizethatyou’rehiring
metorunyourdealteams,soyouwantmetobeagoodnegotiator.This
istheonlytimeyouandIwilleverbeonoppositesidesofthetable.”
ThenInegotiatedhard,followedbyanervousnightwonderingifIhad
blown it. But Mark called me the next day. He resolved the gap by
improvingmyoffer,extendingthetermsofmycontractfromfourtofive
years and allowing me to buy into the company as well. His creative
solution not only closed the deal, but also set us up for a longer-term
alignmentofinterests.
Thegoalofasuccessfulnegotiationistoachieveourobjectivesand
continue to have people like us. Professor Hannah Riley Bowles, who
studies gender and negotiations at Harvard’s Kennedy School of
Government, believes that women can increase their chances of
achievingadesiredoutcomebydoingtwothingsincombination.
19
First,
women must come across as being nice, concerned about others, and
“appropriately” female. When women take a more instrumental
approach (“This is what I want and deserve”), people react far more
negatively.
There is a saying, “Think globally, act locally.” When negotiating,
“Think personally, act communally.” I have advised many women to
prefacenegotiationsbyexplainingthattheyknowthatwomenoftenget
paidlessthanmensotheyaregoingtonegotiateratherthanacceptthe
originaloffer.Bydoingso,womenpositionthemselvesasconnectedtoa
groupandnotjustoutforthemselves;ineffect,theyarenegotiatingfor
all women. And as silly as it sounds, pronouns matter. Whenever
possible,womenshouldsubstitute“we”for“I.”Awoman’srequestwill
bebetterreceivedifsheasserts,“Wehadagreatyear,”asopposedto“I
hadagreatyear.”
20
But a communal approach is not enough. According to Professor
Bowles, the second thing women must do is provide a legitimate
explanation for the negotiation.
21
Men don’t have to legitimize their
negotiations; they are expected to look out for themselves. Women,
however, have to justify their requests. One way of doing this is to
suggest that someone more senior encouraged the negotiation (“My
managersuggestedItalkwithyouaboutmycompensation”)ortocite
industrystandards(“Myunderstandingisthatjobsthatinvolvethislevel
ofresponsibilityarecompensatedinthisrange”).Still,everynegotiation
isunique,sowomenmustadjusttheirapproachaccordingly.
Tellingacurrentemployeraboutanofferfromanothercompanyisa
commontacticbutworksformenmoreeasilythanforwomen.Menare
allowed to be focused on their own achievements, while loyalty is
expected from women. Also, just being nice is not a winning strategy.
Nice sends a message that the woman is willing to sacrifice pay to be
likedbyothers.This is why a womanneedstocombinenicenesswith
insistence,astylethatMarySueColeman,presidentoftheUniversityof
Michigan, calls “relentlessly pleasant.”
22
This method requires smiling
frequently, expressing appreciation and concern, invoking common
interests,emphasizinglargergoals,andapproachingthenegotiationas
solving a problem as opposed to taking a critical stance.
23
Most
negotiations involve drawn-out, successive moves, so women need to
stayfocused…andsmile.
Nowonderwomendon’tnegotiateasmuchasmen.It’sliketryingto
crossaminefieldbackwardinhighheels.Sowhatshouldwedo?Should
weplaybytherulesthatotherscreated?Shouldwefigureoutawayto
put on a friendly expression while not being too nice, displaying the
right levels of loyalty and using “we” language? I understand the
paradoxofadvisingwomentochangetheworldbyadheringtobiased
rulesandexpectations.Iknowitisnotaperfectanswerbutameanstoa
desirableend.Itisalsotrue,asanygoodnegotiatorknows,thathaving
abetterunderstandingoftheothersideleadstoasuperioroutcome.So
at the very least, women can enter these negotiations with the
knowledge that showing concern for the common good, even as they
negotiateforthemselves,willstrengthentheirposition.
Inaddition,therearehugebenefitstocommunaleffortinandofitself.
By definition, all organizations consist of people working together.
Focusingonthe teamleadstobetterresults forthesimplereasonthat
well-functioninggroupsarestrongerthanindividuals.Teamsthatwork
togetherwelloutperformthosethatdon’t.Andsuccessfeelsbetterwhen
it’s shared with others. So perhaps one positive result of having more
womenatthetopisthatourleaderswillhavebeentrainedtocaremore
aboutthewell-beingofothers.Myhope,ofcourse,isthatwewon’thave
toplaybythesearchaicrulesforeverandthateventuallywecanalljust
beourselves.
We still have a long way to go. In November 2011, San Francisco
magazine ran a story on female entrepreneurs in Silicon Valley and
illustrated it by superimposing the featured women’s heads onto male
bodies.
24
The only body type they could imagine for successful
entrepreneurship was wearing a tie or a hoodie. Our culture needs to
findarobustimageoffemalesuccessthatisfirst,notmale,andsecond,
notawhitewomanonthephone,holdingacryingbaby.Infact,these
“badmotherwithabriefcase”imagesaresoprevalentthatwriterJessica
Valenti collected them in a funny and poignant blog post called “Sad
WhiteBabieswithMeanFeministMommies.”
25
Until we can get there, I fear that women will continue to sacrifice
beinglikedforbeingsuccessful.WhenIfirstarrivedatFacebook,alocal
blogdevotedsomeseriouspixelstotrashingme.Theypostedapicture
ofmeandsuperimposedagunintomyhand.Theywrote“liar”inbig
redlettersacrossmyface. Anonymous sources labeled me “two-faced”
and “about to ruin Facebook forever.” I cried. I lost some sleep. I
worried that my career was over. Then I told myself it didn’t matter.
Theneveryoneelsetoldmeitdidn’tmatter—whichonlyremindedme
thattheywerereadingtheseawfulcommentstoo.Ifantasizedaboutall
sortsofrejoinders,butintheend,mybestresponsewastoignorethe
attacksanddomyjob.
Arianna Huffington, founder of The Huffington Post, believes that
learning to withstand criticism is a necessity for women. Early in her
career,Ariannarealizedthatthecostofspeakinghermindwasthatshe
wouldinevitablyoffendsomeone.Shedoesnotbelieveitisrealisticor
even desirable to tell women not to care when we are attacked. Her
advice is that we should let ourselves react emotionally and feel
whateverangerorsadnessbeingcriticizedevokesforus. Andthenwe
should quickly move on. She points to children as her role model. A
childcancryonemomentandrunofftoplaythenext.Forme,thishas
beengoodadvice.IwishIwerestrongenoughtoignorewhatotherssay,
butexperiencetellsmeIoftencan’t.Allowingmyselftofeelupset,even
reallyupset,andthenmoveon—that’ssomethingIcando.
Italsohelpstoleanononeanother.We can comfortourselveswith
theknowledgethattheattacksarenotpersonal.Wecanjoke,asMarlo
Thomasdid,that“amanhastobeJoeMcCarthyinordertobecalled
ruthless.Allawomanneedstodoisputyouonhold.”Realchangewill
comewhenpowerfulwomenarelessofanexception.Itiseasytodislike
seniorwomenbecausetherearesofew.Ifwomenheld50percentofthe
topjobs,itwouldjustnotbepossibletodislikethatmanypeople.
SharonMeerswasmotivatedtowriteGettingto50/50afterobserving
thiskindoftippingpointfirsthand.Inthelate1990s,AmyGoodfriend
was chosen to lead Goldman Sachs’s U.S. derivatives team (and later
becamethefirstfemalepartnerintheEquitiesDivision).Itwasaseismic
eventandcausedfourseniormentoquitthegroup.Amyfacedalotof
skepticismandcriticism.BeforeSharonjoinedtheteam,amale friend
toldher,“Amy’sabitch,butanhonestbitch.”SharonfoundthatAmy
wasagreatboss,andoverthenextfewyears,thederivativesgroupwas
transformed under her leadership. Once there were more than five
female managing directors in the division—a critical mass—the
negativityandgrumblingbegantodiedown.Itbecamenormaltohave
female leaders, and by 2000, the stigma seemed to have dissipated.
Sadly,whenthoseseniorwomenlaterleftandthecriticalmassshrank,
thefaiththatwomencouldbeassuccessfulastheirmalepeersshrank
withit.
Everyone needs to get more comfortable with female leaders—
includingfemaleleadersthemselves.Since1999,editorPattieSellersof
Fortunemagazinehas overseenanannualconferencethatshecalls the
MostPowerfulWomenSummit.Onmyfirstnighttherein2005,Iwasin
the lounge with two close friends, Diana Farrell, then head of the
McKinseyGlobalInstitute,andSueDecker,thenCFOofYahoo.Wewere
talkingaboutthenameoftheconference,andImentionedthatwhenI
sawthetitleonGoogle’scorporatecalendar,IrantofindCamilletoask
her to change the name to Fortune Women’s Conference.” Diana and
Suelaughedandsaidthattheyhaddonetheexactsamething.
Later,Pattieexplainedthatsheandhercolleagueschosethisnameon
purpose to force women to confront their own power and feel more
comfortablewiththatword.Istillstrugglewiththis.Iamfineapplying
the word “powerful” to other women—the more the better—but I still
shakemyheadindenialwhenitisappliedtome.Thenaggingvoicein
the back of my head reminds me, as it did in business school, “Don’t
flauntyoursuccess,orevenletpeopleknowaboutyoursuccess.Ifyou
do,peoplewon’tlikeyou.”
LessthansixmonthsafterIstartedatFacebook,MarkandIsatdown
for my first formal review. One of the things he told me was that my
desiretobelikedbyeveryonewouldholdmeback.Hesaidthatwhen
youwanttochangethings,youcan’tpleaseeveryone.Ifyoudoplease
everyone,youaren’tmakingenoughprogress.Markwasright.
4
It’saJungleGym,
NotaLadder
ABOUTAMONTHAFTERIjoinedFacebook,IgotacallfromLoriGoler,ahighly
regardedseniordirectorofmarketingateBay.IknewLoriabitsocially,
but she madeit clear this was a business call and cut to the chase. “I
wanttoapply to work with youat Facebook,” she said. “SoIthought
aboutcallingyouandtellingyouallofthethingsI’mgoodatandallof
thethingsIliketodo.ThenIfiguredthateveryonewasdoingthat.So
instead,Iwanttoaskyou:Whatisyourbiggestproblem,andhowcanI
solveit?”
Myjawhitthefloor.Ihadhiredthousandsofpeopleovertheprevious
decade and no one had ever said anything remotely like that. People
usually focus on finding the right role for themselves, with the
implicationthattheirskillswillhelpthecompany.LoriputFacebook’s
needsfrontandcenter.Itwasakillerapproach.Iresponded,“Recruiting
ismybiggestproblem.And,yes,youcansolveit.”
Lorineverdreamedshewouldworkinrecruiting,butshejumpedin.
Sheevenagreedtodropdownalevel,sincethiswasanewfieldforher
andshewaswillingtotradeseniorityforacquiringnewskills.Loridida
great job running recruiting and within months was promoted to her
currentjob,leadingPeople@Facebook.WhenIaskedherrecentlyifshe
wanted to go back to marketing someday, she responded that she
believeshumanresourcesallowshertohaveagreateroverallimpact.
Themostcommonmetaphorforcareersisaladder,butthisconcept
no longer applies to most workers. As of 2010, the average American
hadelevenjobsfromtheagesofeighteentoforty-sixalone.
1
Thismeans
thatthedaysofjoininganorganizationorcorporationandstayingthere
toclimbthatoneladderarelonggone.LorioftenquotesPattieSellers,
whoconceivedamuchbettermetaphor:“Careersareajunglegym,nota
ladder.”
As Lori describes it, ladders are limiting—people can move up or
down, on or off. Jungle gyms offer more creative exploration. There’s
onlyonewaytogettothetopofaladder,buttherearemanywaysto
gettothetopofajunglegym.Thejunglegymmodelbenefitseveryone,
butespeciallywomenwhomightbestartingcareers,switchingcareers,
getting blocked by external barriers, or reentering the workforce after
takingtimeoff.Theabilitytoforgeauniquepathwithoccasionaldips,
detours, and even dead ends presents a better chance for fulfillment.
Plus,ajunglegymprovidesgreatviewsformanypeople,notjustthose
atthetop.Onaladder,mostclimbersarestuckstaringatthebuttofthe
personabove.
Ajunglegymscrambleisthebestdescriptionofmycareer.Younger
colleaguesandstudentsfrequentlyaskmehowIplannedmypath.When
I tell them that I didn’t, they usually react with surprise followed by
relief. They seem encouraged to know that careers do not need to be
mapped out from the start. This is especially comforting in a tough
market where job seekers often have to accept what is available and
hopethatitpointsinadesirabledirection.Weallwantajoborrolethat
truly excites and engages us. This search requires both focus and
flexibility,soIrecommendadoptingtwoconcurrentgoals:along-term
dreamandaneighteen-monthplan.
IcouldneverhaveconnectedthedotsfromwhereIstartedtowhereI
am today. For one thing, Mark Zuckerberg was only seven years old
whenIgraduatedfromcollege.Also,backthen,technologyandIdidnot
exactlyhaveagreatrelationship.IusedHarvard’scomputersystemonly
onceasanundergraduate,torunregressionsformyseniorthesisonthe
economics of spousal abuse. The data was stored on large, heavy
magnetictapesthatIhadtoluginbigboxesacrosscampus,cursingthe
entireway and arrivingin a sweaty mess at the sole computer center,
whichwaspopulatedexclusivelywithmalestudents.Ithenhadtostay
upallnightspinningthetapestoinputthedata.WhenItriedtoexecute
myfinalcalculations,Itookdowntheentiresystem.That’sright.Years
beforeMarkfamouslycrashedthatsameHarvardsystem,Ibeathimto
it.
WhenIgraduatedfromcollege,Ihadonlythevaguestnotionofwhere
Iwasheaded.Thisconfusionwasindeepcontrasttomyfather’sclear
conviction of what he wanted to do from a young age. When my dad
wassixteen,hefeltasharpabdominalpainduringabasketballpractice.
My grandmother—good Jewish mother that she was—assumed it was
hungerandfedhimabigdinner.Thatmadeitworse.Heendedupin
the hospital, where he was diagnosed with acute appendicitis, but
because he had eaten, they couldn’t operate for twelve excruciating
hours. The next morning, a surgeon removed his appendix and, along
withit,thepain.Myfatherchosehiscareerthatday,decidingthathe
wouldbecomeaphysiciansohecouldhelpeaseotherpeople’ssuffering.
My mother shared my father’s desire to help others. She was only
eleven when she heard her rabbi give a sermon on the importance of
civilrightsandtikkunolam,aHebrewphrasethatmeans“repairingthe
world.”Sherespondedtothecall,grabbingatincanandknockingon
doorstosupportcivilrightsworkersinthe South.Shehasremaineda
passionate volunteer and human rights activist ever since. I grew up
watchingmymotherworktirelesslyonbehalfofpersecutedJewsinthe
SovietUnion.SheandherfriendMargerySanfordwouldwriteheartfelt
appealscallingforthereleaseofpoliticalprisoners.Intheevenings,my
dad would join them. Thanks to the collective efforts of concerned
peopleallovertheworld,manylivesweresaved.
Throughoutmychildhood,myparentsemphasizedtheimportanceof
pursuingameaningfullife. Dinner discussionsoftencenteredonsocial
injusticeandthosefightingtomaketheworldabetterplace.Asachild,
I never thought about what I wanted tobe, but I thoughta lot about
whatIwantedtodo.Assappyasitsounds,Ihopedtochangetheworld.
My sister and brother both became doctors, and I always believed I
wouldworkatanonprofitoringovernment.Thatwasmydream.And
whileIdon’tbelieveinmappingouteachstepofacareer,Idobelieveit
helpstohavealong-termdreamorgoal.
A long-term dream does not have to be realistic or even specific. It
may reflect the desire to work in a particular field or to travel
throughout the world. Maybe the dream is to have professional
autonomy or a certain amount of free time. Maybe it’s to create
something lasting or win a coveted prize. Some goals require more
traditionalpaths;anyonewhoaspirestobecomeaSupremeCourtjustice
shouldprobablystartbyattendinglawschool.Butevenavaguegoalcan
providedirection,afar-offguideposttomovetoward.
Withaneyeonmychildhooddream,thefirstjobItookoutofcollege
wasattheWorldBankasresearchassistanttoLarrySummers,whowas
servingatermaschiefeconomist.BasedinWashington,D.C.,theBank’s
missionistoreduceglobalpoverty.Ispentmyfirstninemonthsinthe
stacksoftheBanklibraryonthecornerofNineteenthandPennsylvania,
lookingupfactsandfiguresforLarry’spapersandspeeches.Larrythen
generouslyarrangedformetojoinanIndiahealthfieldmissiontogeta
closerlookatwhattheBankactuallydid.
FlyingtoIndiatookmeintoanentirelydifferentworld.Theteamwas
workingtoeradicateleprosy,whichwasendemicinIndia’smostremote
andpoorestregions.Theconditionswereappalling.Duetothestigmaof
thedisease,patientswereoftenexiledfromtheirvillagesandendedup
lying on dirt floors in awful places that passed for clinics. Facts and
figurescouldneverhavepreparedmeforthisreality.Ihavethedeepest
respectforpeoplewhoprovidehands-onhelptothoseincrises.Itisthe
mostdifficultworkintheworld.
IreturnedtoD.C.withaplantoattendlawschool,butLantPritchett,
aneconomistinLarry’s officewhohasdevotedhislifetothe studyof
poverty, persuaded me that business school would be a better
alternative.IheadedbacktoCambridge.Itriedtostaysociallyconscious
byjoiningthehighlyunpopularNonprofitClub.Ialsospentmysecond
year studying social marketing—how marketing can be used to solve
social problems—with Professor Kash Rangan. One of the cases we
workedonconcernedtheshortageoforgandonations,whichresultsin
eighteendeathseachdayintheUnitedStatesalone.Ineverforgotthis
case,andseventeenyearslater,Facebookworkedwithorganregistries
aroundtheworldtolaunchatooltoencouragedonorregistration.
After business school, I took a job as a consultant at McKinsey &
CompanyinLosAngeles.Theworkneverentirelysuitedme,soIstayed
foronlyayearandthenmovedbacktoD.C.tojoinLarry,whowasnow
deputy secretary of the Treasury Department. At first, I served as his
specialassistant.Then,whenhewasnamedsecretary,Ibecamehischief
ofstaff.MyjobconsistedofhelpingLarrymanagetheoperationsofthe
department and its $14 billion budget. It gave me the opportunity to
participate in economic policy at both a national andan international
level. I also ran point on some smaller projects, including the
administration’s proposal to promote the development of vaccines for
infectiousdiseases.
During my four years at Treasury, I witnessed the first technology
boom from a distance. Its impact was obvious and appealing even
beyondbeingabletowearjeanstowork.Technologywastransforming
communication and changing lives not just in the United States and
developed countries, but everywhere. My long-term dream instinct
kickedin.WhenPresidentClinton’sadministrationended,Iwasoutofa
jobanddecidedtomovetoSiliconValley.Inretrospect,thisseemslikea
shrewdmove,butin2001,itwasquestionableatbest.Thetechbubble
hadburst,andtheindustrywasstillreelingfromtheaftershocks.Igave
myselffourmonthstofindajobbuthopeditwouldtakefewer.Ittook
almostayear.
MySiliconValleyjobsearchhadsomehighs,likegettingtomeetmy
business crush, eBay CEO Meg Whitman. It also had some lows, like
meetingwithahigh-levelexecutivewhostartedmyinterviewbystating
that her company would never even consider hiring someone like me
because government experience could not possibly prepare anyone to
workinthetechindustry.Itwouldhavebeensocooltohavethanked
herforbeinghonestandwalkedoutofheroffice.Butalas,Iwasnever
cool. I sat there hemming and hawing until every last molecule of
oxygen had been sucked from the room. True to her word, she never
evenconsideredhiringme.
Fortunately, not everyone shared her view. Eric Schmidt and I had
metseveraltimesduringmyTreasuryyears,andIwenttoseehimjust
after he became CEO of the then relatively unknown Google. After
severalroundsofinterviewswithGoogle’sfounders,theyofferedmea
job. My bank account was diminishing quickly, so it was time to get
backtopaidemployment,andfast.Intypical—andyes,annoying—MBA
fashion,Imadeaspreadsheetandlistedmyvariousopportunitiesinthe
rowsandmyselectioncriteriainthecolumns.Icomparedtheroles,the
levelofresponsibility,andsoon.MyheartwantedtojoinGoogleinits
mission to provide the world with access to information, but in the
spreadsheetgame,theGooglejobfaredtheworstbyfar.
IwentbacktoEricandexplainedmydilemma.Theothercompanies
wererecruitingmeforrealjobswithteamstorunandgoalstohit.At
Google, I would be the first “business unit general manager,” which
sounded great except for the glaring fact that Google had no business
units and therefore nothing to actually manage. Not only was the role
lowerinlevelthanmyotheroptions,but it was entirely unclearwhat
thejobwasinthefirstplace.
EricrespondedwithperhapsthebestpieceofcareeradvicethatIhave
everheard.Hecoveredmyspreadsheetwithhishandandtoldmenotto
beanidiot(alsoa greatpieceofadvice).Thenheexplainedthatonly
one criterion mattered when picking a job—fast growth. When
companies grow quickly, there are more things to do than there are
peopletodothem.Whencompaniesgrowmoreslowlyorstopgrowing,
thereislesstodoandtoomanypeopletonotbedoingthem.Politics
andstagnationsetin,andeveryonefalters.Hetoldme,“Ifyou’reoffered
aseatonarocketship,youdon’taskwhatseat.Youjustgeton.”Imade
upmymindthatinstant.Googlewastinyanddisorganized,butitwasa
rocketship.Andevenmoreimportanttome,itwasarocketshipwitha
missionIbelievedindeeply.
Over the years, I have repeated Eric’s advice to countless people,
encouraging them to reduce their career spreadsheets to one column:
potentialforgrowth.Ofcourse,noteveryonehastheopportunityorthe
desiretoworkinanindustrylikehightech.Butwithinanyfield,there
arejobsthathavemorepotentialforgrowththanothers.Thoseinmore
established industries can look for the rocket ships within their
companies—divisions or teams that are expanding. And in careers like
teachingormedicine,thecorollaryistoseekoutpositionswherethere
is high demand for those skills. For example, in my brother’s field of
pediatricneurosurgery,therearesomecitieswithtoomanyphysicians,
whileothershavetoofew.Mybrotherhasalwayselectedtoworkwhere
hisexpertisewouldbeindemandsohecanhavethegreatestimpact.
Just as I believe everyone should have a long-term dream, I also
believe everyone should have an eighteen-month plan. (I say eighteen
monthsbecausetwoyearsseemstoolongandoneyearseemstooshort,
but it does not have to be any exact amount of time.) Typically, my
eighteen-monthplansetsgoalsontwofronts.Firstandmostimportant,I
set targets for what my team can accomplish. Employees who
concentrateonresultsandimpactarethemostvaluable—likeLori,who
wiselyfocusedonsolvingFacebook’srecruitingproblembeforefocusing
onherself.Thisisnotjustthinkingcommunally—theexpectedandoften
smartchoiceforawoman—butsimplygoodbusiness.
Second,Itrytosetmorepersonalgoalsforlearningnewskillsinthe
next eighteen months. It’s often painful, but I ask myself, “How can I
improve?”IfIamafraidtodosomething,itisusuallybecauseIamnot
goodatitorperhapsamtooscaredeventotry.AfterworkingatGoogle
for more than four years, managing well over half of the company’s
revenues, I was embarrassed to admit that I had never negotiated a
businessdeal.Notone.SoIgatheredmycourageandcamecleantomy
boss, Omid Kordestani, then head of sales and business development.
Omidwaswillingtogivemeachancetorunasmalldealteam.Inthe
veryfirstdealIattempted,Ialmostbotchedthewholethingbymaking
an offer to our potential partner before fully understanding their
business.Fortunately,myteamincludedatalentednegotiator,Shailesh
Rao,whosteppedintoteachmetheobvious:lettingtheothersidemake
thefirstofferisoftencrucialtoachievingfavorableterms.
Everyone has room to improve. Most people have a style in the
workplace that overshoots in one direction—too aggressive or too
passive,tootalkativeortooshy.Inthatfirstdeal,Isaidtoomuch.This
was not a shock to anyone who knows me. Once I identified this
weakness, I sought help to correct it. I turned to Maureen Taylor, a
communicationscoach, who gave me an assignment. Shetold me that
foroneweekIcouldn’tgivemyopinionunlessasked.Itwasoneofthe
longestweeksofmylife.IfIhadbittenmytongueeachtimeIstartedto
expressmyopinion,Iwouldhavehadnotongueleft.
Tryingtoovercorrectisagreatwaytofindmiddleground.Inorder
formetospeaktherightamountinameeting,IhavetofeelasifIam
saying very little. People who are shy will have to feel like they are
sayingwaytoomuch.Iknowawoman who naturally talkssoftlyand
forcesherselfto“shout”inbusinessmeetingsjusttospeakatanaverage
volume. Overriding our natural tendencies is very difficult. In all the
years I’ve been trying, I can only think of a few times when someone
saidtome, “Sheryl, I wishyouhad spoken up more inthat meeting.”
OmiddiditonceandIhuggedhim.
EricturnedouttobeabsolutelyrightaboutGoogle,andIwillalways
begratefultohimandtoLarryPageandSergeyBrinfortakingachance
onme.Myeighteen-monthplanatthecompanyextendedintosixanda
half years, and I learned more than I ever could have hoped while
workingwith true visionaries.But eventually I felt that it was time to
makeamoveonthejunglegym.
In my personal life, I am not someone who embraces uncertainty. I
likethingstobeinorder.Ifiledocumentsincoloredfolders(yes,still)
andmyenthusiasmforreorganizingmyclosetcontinuallybafflesDave.
But in my professional life, I have learned to accept uncertainty and
evenembraceit.Risk—andagreatdealofluck—landedmeatGoogle.
ThatworkedoutsowellthatIdecidedtoembraceriskagain,whichled
metoFacebook.Atthetime,othercompanieswerewillingtohiremeas
CEO, but I joined Facebook as COO. At first, people questioned why I
wouldtakea“lowerlevel”jobworkingforatwenty-three-year-old.No
oneasksmethatanymore.AsIdidwhenIjoinedGoogle,Iprioritized
potentialforfastgrowthandthemissionofthecompanyabovetitle.
Ihaveseenbothmenandwomenmissoutongreatopportunitiesby
focusingtoomuchoncareerlevels.Afriendofminehadbeenworking
asalawyerforfouryearswhensherealizedthatinsteadofshootingfor
partner,she’dratherjoinacompanyinasalesormarketingrole.Oneof
herclientswaswillingtohireherinthisnewcapacitybutwantedherto
startatthegroundlevel.Sinceshecouldaffordthetemporarypaycut,I
urgedhertomakethejump,butshedecidedagainsttakingajobthat
puther“backfouryears.”Iunderstoodhowpainfulitwasforhertolose
hard-earned ground. Still, my argument was that if she was going to
workfor the next thirtyyears, what difference doesgoing “back” four
yearsreallymake?Iftheotherpathmadeherhappierandofferedhera
chancetolearnnewskills,thatmeantshewasactuallymovingforward.
Inmanycases,womenneedtobemoreopentotakingrisksintheir
careers.
2
When I left Google to join Facebook, as a percentage of my
team,fewerwomentriedtofollowme.Astheyhadbeenallalong,the
men were more interested in new and, as we say in tech, higher beta
opportunities—where the risks were great but the potential rewards
even greater. Many of the women on my team eventually showed
interest in joining Facebook, but not until a few years later, when the
companywasmoreestablished.Thecostofstabilityisoftendiminished
opportunitiesforgrowth.
Of course, there are times in life when being risk averse is a good
thing;adolescentandadultmalesdrowninmuchgreaternumbersthan
adolescent and adult females.
3
But in business, being risk averse can
result in stagnation. An analysis of senior corporate management
appointmentsfoundthatwomenaresignificantlymorelikelythanmen
tocontinuetoperformthesamefunctionevenwhentheytakeonnew
duties.Andwhenfemalemanagersmoveup,theyaremorelikelytodo
so internally instead of switching to a different company.
4
At times,
stayinginthesamefunctionalareaandinthesameorganizationcreates
inertiaandlimitsopportunitytoexpand.Seekingoutdiverseexperiences
isusefulpreparationforleadership.
I understand the external pressures that force women to play it safe
andstayput.Genderstereotypescanmakeithardtomoveintopositions
traditionallyheldbymen.Womenarealsomorelikelytoaccommodate
a partner’s career than the other way around.
5
A job change that
includesmovingtoanothercitymaybeanonstarterforawomanina
relationship.Theresultistheunfortunatetautologythatthetendencyto
stayputleadstostayingput.
Beingriskaverseintheworkplacecanalsocausewomentobemore
reluctanttotakeonchallengingtasks.Inmyexperience,moremenlook
forstretchassignmentsandtakeonhigh-visibilityprojects,whilemore
women hang back. Research suggests that this is particularly true for
womeninenvironmentsthatemphasizeindividualperformanceorwhen
womenareworkingcloselywithmen.
6
One reason women avoid stretch assignments and new challenges is
thattheyworrytoomuchaboutwhethertheycurrentlyhavetheskills
they need for a new role. This can become a self-fulfilling prophecy,
since so many abilities are acquired on the job. An internal report at
Hewlett-Packardrevealedthatwomenonlyapplyforopen jobs if they
think they meet 100 percent of the criteria listed. Men apply if they
thinktheymeet60percentoftherequirements.
7
Thisdifferencehasa
hugerippleeffect.Womenneedtoshiftfromthinking“I’mnotreadyto
dothat”tothinking“Iwanttodothat—andI’lllearnbydoingit.”
MyfirstdayatworkattheWorldBank,LarrySummersaskedmeto
performsomecalculations.Iwasatalossonhowtoproceed,soIturned
to Lant Pritchett for help. “Just putit into Lotus 1-2-3,” he advised. I
told him that I didn’t know how to do that. “Wow,” he exclaimed. “I
can’t believe you’ve gotten this far, or even how you can understand
basic economics, without knowing how to use Lotus.” I went home
convincedthatIwasgoingtogetfired.Thenextday,Lantsatmedown.
Myheartwaspounding.Butinsteadoffiringme,hetaughtmehowto
usetheprogram.That’sagreatboss.
Women are also more reluctant to apply for promotions even when
deserved,oftenbelievingthatgoodjobperformancewillnaturallylead
torewards.
8
CarolFrohlingerandDeborahKolb,foundersofNegotiating
Women, Inc., describe this as the “Tiara Syndrome,” where women
“expectthatiftheykeepdoingtheirjobwellsomeonewillnoticethem
andplaceatiaraontheirhead.”
9
Inaperfectmeritocracy,tiaraswould
bedoledouttothedeserving,butIhaveyettoseeonefloatingaround
an office. Hard work and results should be recognized by others, but
when they aren’t, advocating for oneself becomes necessary. As
discussedearlier,thismustbedonewithgreatcare.Butitmustbedone.
Taking risks, choosing growth, challenging ourselves, and asking for
promotions (with smiles on our faces, of course) are all important
elementsofmanaginga career.Oneofmyfavoritequotescomesfrom
authorAliceWalker,whoobserved,“Themostcommonwaypeoplegive
uptheirpowerisbythinkingtheydon’thaveany.”
Do not wait for power to be offered. Like that tiara, it might never
materialize.Andanyway,whowearsatiaraonajunglegym?
5
AreYouMyMentor?
WHENIWASachild,oneofmyfavoritebookswasAreYouMyMother?,the
story of a baby bird that emerges from its shell to discover an empty
nest.Thehatchlingheadsoff in search of itsmissingmother,askinga
kitten, a hen, a dog, and a cow the burning question: “Are you my
mother?” Each animal responds, “No.” The hatchling grows more
desperate,eventuallyshouting,“Areyoumymother?”atacar,aboat,a
plane, and even a steam shovel, which can only respond with a loud
“Snort!”Stuckintheshovel’sjaws,thehatchlingappearsdoomeduntil,
miraculously, the shovel lifts the bird back to its nest. The mother
returnsandthehatchlingannounces,“Youareabird,andyouaremy
mother.”
Thischildren’sbookpoignantlymirrorstheprofessionalquestion“Are
you my mentor?” If someone has to ask the question, the answer is
probably no. When someone finds the right mentor, it is obvious. The
questionbecomesastatement.Chasingorforcingthatconnectionrarely
works, and yet I see women attempt this all the time. When I give
speeches or attend meetings, a startling number of women introduce
themselvesand,inthesamebreath,askmetobetheirmentor.Icannot
recallasinglemanaskingmetodothesame(althoughmenhaveasked
metomentortheirwivesorgirlfriends).
The question is a total mood killer—the equivalent of turning to a
pensivedateandasking,“Whatareyouthinking?”EveryseniorwomanI
have talked to about this is deluged with the same request. Their
reaction is unanimous: “Oh, I never know what to say when people I
don’tknowaskmetobetheirmentor.”Theinteractionisflattering,but
awkward.EvenmediamogulOprahWinfrey,whohastaughtsomuchto
anentiregeneration,admitsthatshefeelsuncomfortablewhensomeone
asks her to be a mentor. She once explained, “I mentor when I see
somethingandsay,‘Iwanttoseethatgrow.’”
Inpart,we’vebroughtthisonourselves.Forthepastdecade,talkof
mentorshipandsponsorshiphasbeentopicnumberoneatanywomen’s
careerseminar.Itisthefocusofblogs,newspaperarticles,andresearch
reports. Many of these young women are responding to the often
repeated advice that if they want to scale the corporate ladder, they
needtofindmentors(peoplewhowilladvisethem)aswellassponsors
(peoplewhowillusetheirinfluencetoadvocateforthem).
1
Theemphasisonfindingamentorbecameespeciallycleartomewhen
IwentbacktospeakatHarvardBusinessSchoolinthespringof2011.I
wasinvitedbyDeanNitinNohria,whojoinedmeonstageandconducted
theinterview.HisfirstquestionscenteredonFacebookandwhatitwas
liketoworkforMark.ItoldhimthatIlovedit,exceptondayswhen
coworkers said things like, “Sheryl, can you look at this? We need to
knowwhatoldpeoplewillthinkofthisfeature.”WediscussedtheArab
Springandaslewofothertimelytopics.DeanNohriathenaskedmea
question about women in the workforce. I’m not sure what possessed
me, but I turned to look at the audience, paused, and answered with
brutal honesty. “If current trends continue, fifteen years from today,
aboutone-thirdofthewomeninthisaudiencewillbeworkingfull-time
andalmostallofyouwill be working fortheguyyouaresittingnext
to.”
Dead silence in the large auditorium. I continued, “I’m sorry if this
soundsharshorsurprisesanyone,butthisiswhereweare.Ifyouwant
theoutcometobedifferent,youwillhavetodosomethingaboutit.”
Onthatstrainednote,DeanNohriaendedtheinterviewandturnedto
theaudienceforaQ&A.Anumberofmenleapttothemicrophoneand
posed thoughtful, big-picture questions like “What did you learn at
Google that you are applying at Facebook?” and “How do you run a
platformcompanyandensurestabilityforyourdevelopers?”Thentwo
womenrosetothemicrophone.Thefirstasked,“Doyouthinkit’sokay
toworkforacompanythatcompeteswiththecompanyyouworkedfor
beforebusinessschool?”Thesecondasked,“HowcanIgetamentor?”
Myheartsank.
Themenwerefocusingonhowtomanageabusinessandthewomen
werefocusingonhowtomanageacareer.Themenwantedanswersand
thewomenwantedpermissionandhelp.Irealizedthatsearchingfora
mentor has become the professional equivalent of waiting for Prince
Charming. We all grew up on the fairy tale “Sleeping Beauty,” which
instructsyoungwomenthatiftheyjustwaitfortheirprincetoarrive,
theywillbekissedandwhiskedawayonawhitehorsetolivehappily
everafter.Nowyoungwomenaretoldthatiftheycanjustfindtheright
mentor, they will be pushed up the ladder and whisked away to the
corner office to live happily ever after. Once again, we are teaching
womentobetoodependentonothers.
To be clear, the issue is not whether mentorship is important. It is.
Mentorshipandsponsorshiparecrucialforcareerprogression.Bothmen
andwomenwithsponsorsaremorelikelytoaskforstretchassignments
and pay raises than their peers of the same gender without sponsors.
2
Unfortunatelyforwomen,menoftenhaveaneasiertimeacquiringand
maintainingtheserelationships.
3
One recent study shows thatmen are
significantly more likely than women to be sponsored and that those
withsponsorsaremoresatisfiedwiththeirratesofadvancement.
4
Becauseitisharderforyoungwomentofindmentorsandsponsors,
they are taking a more active role in seeking them out. And while
normally I applaud assertive behavior, this energy is sometimes
misdirected.Nomatterhowcrucialtheseconnectionsare,theyprobably
won’tdevelopfromaskingavirtualstranger,“Willyoubemymentor?”
The strongest relationships spring out of a real and often earned
connectionfeltbybothsides.
I’vebeenluckytohavestrongmentorsandsponsorsoverthecourseof
my career. The acknowledgments in this book include a long list of
peoplewhohavebeengenerousenoughtoguideandadviseme.During
my junior year of college, I took Larry Summers’s public sector
economics class. He offered to supervise my senior thesis—something
veryfew Harvard professorsvolunteer to do for undergraduates. Larry
hasbeenamajorpartofmylifeeversince.ImetDonGraham,chairman
of the Washington Post Company, more than fifteen years ago when I
wasworkinginD.C.,andhehashelpedmenavigatesomeofmymost
challenging professional situations. If it hadn’t been for Paley Center
CEO Pat Mitchell’s encouragement and support, I might never have
spokenpubliclyaboutwomenintheworkplace.Thesethree,amongso
manyothers,haveencouragedme,madeintroductions,andtaughtme
byexample.Theirwisdomhelpedmeavoidmistakes—andcleanupthe
onesIwasn’tsmartenoughtoavoid.
Inturn,Ihavetriedtomentorothers,includingfriendsoffriends,and
asIgetolder,childrenoffriends.Igetsomuchjoyoutofwatchingthe
careerofEmilyWhite,whostartedworkingwithmerightoutofcollege
andnowrunsmobilepartnershipsforFacebook.WhenIfirstmetBryan
Schreier, he had never worked in a tech company or traveled abroad,
buthedisplayedunusuallystrongleadershipandanalyticalskills.Ihired
him to help build Google’s global operations, and he exceeded every
expectation.Yearslater,whenhewantedtopursueanewcareerasan
investor,IintroducedhimtohiscurrentpartnersatSequoiaCapital.He
isnow a highlysuccessful early stageventure capitalist, and Ican see
theimpacthehasonthecompaniesheadvises.Iamfortunatetohave
EmilyandBryanandsomanyothertalentedpeopleinmylife.
Studiesshowthatmentorsselectprotégésbasedonperformanceand
potential.
5
Intuitively, people invest in those who stand out for their
talentor who can reallybenefit from help. Mentorscontinue to invest
whenmenteesusetheirtimewellandaretrulyopentofeedback.Itmay
turnintoafriendship,butthefoundationisaprofessionalrelationship.
Giventhis,Ibelievewehavesentthewrongmessagetoyoungwomen.
Weneedtostoptellingthem,“Getamentorandyouwillexcel.”Instead,
weneedtotellthem,“Excelandyouwillgetamentor.”
ClaraShihisasuperbexample.ImetClaraaboutfiveyearsagoata
conference and was immediately impressed by her ideas about social
media. She went on to write a thoughtful book on the subject and
founded Hearsay Social, a software company that helps businesses
managetheirsocialmediapresence.Everysooften,Clarawouldcontact
me,alwayswithaninterestingpointorathoughtfulquestion.Shenever
askedtogettogetherto“catchup.”Sheneveraskedaquestionthatshe
could have found the answer to on her own. When I was leaving the
Starbucksboardofdirectorsin2012,Igavethemafewnamesofsocial
mediaexpertswhomightjoininmyplaceandincludedClara.Shewas
onlytwenty-nineyearsoldatthetime,butshewasinvitedtojointhe
board.
While asking a stranger to be a mentor rarely, if ever, works,
approaching a stranger with a pointed, well-thought-out inquiry can
yield results. Garrett Neiman stopped me after I gave a speech at
StanfordtoexplainthathehadfoundedCollegeSpring,anonprofitthat
providesSATtutoringandcollegecounselingtolow-incomestudents.He
wantedtomeetwithmeandmadeit clear that he only needed a few
minutesofmytimetoaskforintroductionstosomepeoplewhocould
helpexpandhisorganization.Hehaddonehishomeworkandknewthat
I care deeply about education. In our first meeting and in every
interactionwe’vehadsince,Garretthasbeenrespectfulofmytime.He
iscrisp,focused,andgracious.Andhealwaysfollowsuptoletmeknow
theresultsofourdiscussion.
Capturing someone’s attention or imagination in a minute can be
done, but only when planned and tailored to that individual. Leading
withavaguequestionsuchas,“WhatisFacebook’sculturelike?”shows
moreignorancethaninterestinthecompany,sincetherearehundreds
ofarticlesthatprovidethisanswer.Preparationisespeciallyimportant
when looking for a job. When I left the Treasury Department, former
chiefofstaffJoshSteinergavemegreatadviceaboutaskingforadvice.
Hetoldmetofigure out whatIwantedtodobeforeIwenttoseethe
peoplewhohadtheabilitytohireme.ThatwayIwouldnotwastemy
oneshotseekinggeneralguidance,butwouldbeabletodiscussspecific
opportunitiesthattheycouldoffer.
Mentorshipisoftenamorereciprocalrelationshipthanitmayappear,
especially in situations where people are already working at the same
company. The mentee may receive more direct assistance, but the
mentor receives benefits too, including useful information, greater
commitment from colleagues, and a sense of fulfillment and pride.
Sociologists and psychologists have long observed our deep desire to
participateinreciprocalbehavior.Thefactthathumansfeelobligatedto
return favors has been documented in virtually all societies and
underpins all kinds of social relationships.
6
The mentor/mentee
relationshipisnoexception.Whendoneright,everybodyflourishes.
ErinBurnett,nowawell-knownCNNjournalist,creditsWillowBay,a
veteranTVcorrespondentandeditor,formentoringherwhenshefirst
started out. Willow was a brand-new anchor of Moneyline but did not
have deep financial experience. Erin had worked at Goldman Sachs,
whichmadeheranidealpersonforWillowtohireasanassistant.Erin
impressedWillowwithherambition,workethic,andtalent.Meanwhile,
Eringottowatchasavvy,establishedjournalistupcloseandpersonal.
Eachbenefitedfromtheother’sexpertise.
Justin Osofsky caught my attention at Facebook years ago when we
were getting ready for our first senior-level meeting with the Walt
Disney Company. Each of our teams, including sales, business
development, and marketing, had submitted ideas for the partnership,
butnoonewascoordinating,whichleftourpresentationdisjointedand
unwieldy. Rather than just submitting his section, Justin took the
initiativetopullthe group together and integrate all the ideas.Ihave
been“mentoring”himeversince,whichinhiscasemeansthatIoften
turn to Justin to solve problems. This helps the company and creates
ongoingopportunitiesforhim.
Gettingtheattentionofaseniorpersonwithavirtuosoperformance
works,butit’snottheonlywaytogetamentor.Ihaveseenlower-level
employeesnimblygrabamomentafterameetingorinthehalltoask
advicefromarespectedandbusyseniorperson.Theexchangeiscasual
andquick.Aftertakingthatadvice,thewould-bementeefollowsupto
offer thanks and then uses that opportunity to ask for more guidance.
Without even realizing it, the senior person becomes involved and
investedinthejuniorperson’scareer.Theword“mentor”neverneedsto
beuttered.Therelationshipismoreimportantthanthelabel.
Thelabelitselfisopentointerpretation.Foryears,Ikeptaneyeonan
enormouslytalentedyoungwomanonmyteamatGoogleandadvised
hereachtimeshehadamajordecisiontomake.Ineverusedtheword
“mentor,” but I invested a lot of time in her development. So I was
surprised one day when she stated flatly that she had “never had a
mentor or anyone really looking out” for her. I asked what a mentor
meanttoher.Sheexplainedthatitwouldbesomeoneshespoketoforat
leastanhoureveryweek.Ismiled,thinking,That’snotamentor—that’sa
therapist.
Fewmentorshavetimeforexcessivehand-holding.Mostaredealing
withtheirownhigh-stressjobs.Amenteewhoispositiveandprepared
can be a bright spot in a day. For this same reason, mentees should
avoid complaining excessively to a mentor. Using a mentor’s time to
validate feelings may help psychologically, but it’s better to focus on
specific problems with real solutions. Most people in the position to
mentor are quite adept at problem solving. Give them a problem to
solve.Sometimeshigh-potentialwomenhaveadifficulttimeaskingfor
help because they don’t want to appear stumped. Being unsure about
howtoproceedisthemostnaturalfeelingintheworld.Ifeelthatway
allthetime.Askingforinputisnotasignofweaknessbutoftenthefirst
steptofindingapathforward.
Mentoring and sponsoring relationships often form between
individuals who have common interests or when the junior members
remindthemoreseniormembersofthemselves.
7
Thismeansthatmen
will often gravitate toward sponsoring younger men, with whom they
connectmorenaturally.Sincetherearesomanymoremenatthetopof
every industry, the proverbial old-boy network continues to flourish.
Andsincetherearealreadyareducednumberofwomeninleadership
roles, it is not possible for the junior women to get enough support
unlessseniormenjumpintoo.Weneedtomakemaleleadersawareof
thisshortageandencouragethemtowidentheircircle.
It’swonderfulwhenseniormenmentorwomen.It’sevenbetterwhen
theychampionandsponsorthem.Anymaleleaderwhoisseriousabout
movingtowardamoreequalworldcanmakethisapriorityandbepart
ofthesolution.Itshouldbeabadgeofhonorformentosponsorwomen.
And since we know that different perspectives improve performance,
companiesshouldfosterandrewardthisbehavior.
Ofcourse,therearesometrickyissuestobesolvedhere,includingthe
perceivedsexualcontextofmale-femalerelationships.Onceduringmy
Treasuryyears,LarrySummersandItraveledtogethertoSouthAfrica,
whereweholedupinthelivingroomofhishotelsuitetoworkonhis
speechonfiscalpolicyforthenextday.Jet-laggedandoblivioustothe
time change, we suddenly noticed it was 3:00 a.m. We both knew it
wouldlookawfulifanyonesawmeleavinghishotelsuiteatthattime.
Wediscussedtheoptions.Maybeheshouldchecktoseeifanyonewasin
thehall?Thenwerealizedwewerestuckbecausethereisnodifference
betweentryingnottobeseenleavingsomeone’shotelroomlateatnight
andactuallyleavingsomeone’shotelroomlateatnight.Istrodeintothe
(luckily)emptyhallandmadeittomyroomundetected.
Juniorwomenandseniormenoftenavoidengaginginmentoringor
sponsoringrelationshipsoutoffearofwhatothersmightthink.Astudy
published by the Center for Work-Life Policy and the Harvard Business
Reviewreportedthat64percentofmenatthelevelofvicepresidentand
above are hesitant to have a one-on-one meeting with a more junior
woman.Fortheirpart,halfofthejuniorwomenavoidedclosecontact
withseniormen.
8
Thisevasivenessmustend.Personalconnectionslead
to assignments and promotions, so it needs to be okay for men and
womentospendinformaltimetogetherthesamewaymencan.Asenior
manandjuniormanatabarisseenasmentoring.Aseniormananda
juniorwomanatabarcanalsobementoring…butitlookslikedating.
This interpretation holds women back and creates a double bind. If
women try to cultivate a close relationship with a male sponsor, they
riskbeingthetargetofworkplacegossip.Ifwomentrytogettothetop
withoutasponsor’shelp,theircareerswilloftenstall.Wecannotassume
that interactions between men and women have a sexual component.
And everyone involved has to make sure to behave professionally so
women—andmen—feelsafeinallsettings.
AtGoldmanSachsinthelate1990s,managementcommitteepartner
Bob Steel recognized this perception problem and came up with an
admirablesolution.The fatherofthreedaughters,Steeltoldatraining
class that he had a “breakfast or lunch only policy” with employees
because he felt uncomfortable going out to dinner with female
employees and wanted to make access equal. Sharon Meers worked at
GoldmanatthetimeandsaidSteel’sdecisioncausedabitofastir,but
she thought his candor was heroic. Anything that evens out the
opportunities for men and women is the right practice. Some will get
therebyadoptingano-dinnerpolicy;othersmayadopta dinner-with-
anyone policy. In either case, we need practices that can be applied
evenly.
Many companies are starting to move from informal mentoring that
relies on individual initiative to more formal programs. When taken
seriously, these formal mentorship/sponsorship programs can be
remarkably successful. Structured programs also take the pressure off
junior women from having to ask the difficult “Are you my mentor?”
question. One study showed that women who found mentors through
formal programs were 50 percent more likely to be promoted than
women who found mentors on their own.
9
The most effective formal
programs help educate men about the need to mentor women and
establishguidelinesforappropriatebehavior.Theseprogramscanbea
greatwaytohelpnormalizetheseniorman/juniorwomanmodel.
Official mentorship programs are not sufficient by themselves and
workbestwhencombinedwithotherkindsofdevelopmentandtraining.
Deloitte’sLeadingtoWINWomen’sInitiativeisagoodexample.Deloitte
had already established a program to support female employees, who
still remained underrepresented at the highest levels of the company.
ThispromptedChetWood,CEOofDeloitteTax,toask,“Whereareall
the women?” In response, Deloitte launched a leadership development
program in 2008. The program targeted senior women in the tax
division who were close to promotion. The women were assigned
sponsors, received executive coaching, shadowed members of the
executivecommittee,andtookonglobalassignments.Ofthetwenty-one
membersoftheinauguralgroup,eighteenhavesincebeenpromoted.
As helpful as these formal programs can be, they are not always
offered,andinsomesituations,seniorpeoplearenotavailabletogive
guidance. The good news is that guidance can come from all levels.
WhenIfirstjoinedFacebook,oneofmybiggestchallengeswassetting
up the necessary business processes without harming the freewheeling
culture. The company operated by moving quickly and tolerating
mistakes,andlotsofpeoplewerenervousthatIwouldnotjustruinthe
party,butsquashinnovation.NaomiGleithadjoinedFacebookrightout
ofcollegeseveralyearsearlier.AsoneofFacebook’searliestemployees,
shehadadeepunderstandingofhowthecompanyworked.NaomiandI
became close. I bet most people, including Naomi herself, probably
assumedthatIwasmentoringher.Butthetruthisshementoredme.She
helpedmeimplementthechangesthatneededtobemadeandjumped
in to stop me from getting things wrong. Naomi always told me the
truth,evenifshethoughtitwouldbehardformetohear.Shestilldoes
thisformetoday.
Peerscanalsomentorandsponsoroneanother.Thereisasayingthat
“all advice is autobiographical.” Friends at the same stage of their
careersmayactuallyprovidemorecurrentandusefulcounsel.Severalof
myoldermentorsadvisedmeagainsttakingajobatGooglein2001.Yet
almostallmypeersunderstoodthepotentialofSiliconValley.Peersare
alsointhetrenchesandmayunderstandproblemsthatsuperiorsdonot,
especially when those problems are generated by superiors in the first
place.
AsanassociateatMcKinsey&Company,myfirstassignmentwasona
team that consisted of a male senior engagement manager (SEM) and
two other male associates, Abe Wu and Derek Holley. When the SEM
wantedtotalktoAbeorDerek,hewouldwalkovertotheirdesks.When
hewantedtotalktome,hewouldsitathisdeskandshout,“Sandberg,
get over here!” with the tone one might use to call a child or, even
worse,adog.Itmademecringeeverytime.Ineversaidanything,but
one day Abe and Derek started calling each other “Sandberg” in that
same loud voice. The self-absorbed SEM never seemed to notice. They
keptitup.WhenhavingtoomanySandbergsgotconfusing,theydecided
weneededtodifferentiate.Abestartedcallinghimself“AsianSandberg,”
Derekdubbedhimself“good-lookingSandberg,”andIbecame“Sandberg
Sandberg.”MycolleaguesturnedanawfulsituationintoonewhereIfelt
protected.Theystoodupformeandmademelaugh.Theywerethebest
mentorsIcouldhavehad.
Since when it rains, it pours, on that same project, the senior client
leaderwantedtofixmeupwithhisson.Hedeclaredthisintentionin
frontofhisteamoverandover.Iknewhemeantitasacompliment,but
itunderminedmyprofessionalauthority.HowcouldIgetmyclientsto
takemeseriouslyiftheirbosswasconstantlyremindingeveryonethatI
washisson’sage—oh,andthatIshoulddatehim?Oneday,Igathered
mycourageandaskedtospeaktohiminprivate.Itoldhim(nicely)that
Ididnotthinkitwasappropriateforhimtokeepbringinguphisson.
Helaugheditoffandkeptdoingit.
Havingtriedtodealwiththesituationmyself,Iwenttomymanager
—thesame“Sandberg”-shoutingSEM.Helistenedtomycomplaintand
thentoldmethatIshouldthinkaboutwhatIwas“doingtosendthese
signals.”Yup,itwasmyfault.ItoldthetwootherSandbergs,whowere
outraged.TheyencouragedmetogoovertheSEM’sheadandtalktothe
senior partner, Robert Taylor. Robert understood my discomfort
immediately.Heexplainedthatsometimesthoseofuswhoaredifferent
(heisAfricanAmerican)needtoremindpeopletotreatusappropriately.
HesaidhewasgladItoldtheclientnoonmyownandthattheclient
shouldhavelistened.Hethentalkedtotheclientandexplainedthathis
behaviorhadtostop.HealsospokewithmySEMabouthisinsensitive
response.IcouldnothavebeenmoregratefulforRobert’sprotection.I
knewexactlyhowthatbabybirdfeltwhenhefinallyfoundhismother.
6
SeekandSpeakYourTruth
MY FRIEND Betsy Cohen was pregnant with her second child when her
toddler, Sam, became curious about where the baby was in her body.
“Mommy,”heasked,“arethebaby’sarmsinyourarms?”“No,thebaby
isinmytummy,”shereplied.“Arethebaby’slegsinyourlegs?”“No,
the whole baby is in my tummy.” “Really, the whole baby is in your
tummy?Areyousure?”“Yes,thewholebabyisinmytummy.”“Then,
Mommy,what’sgrowinginyourbutt?”
Thiskindofhonestyiscommonfromchildrenandvirtuallyunheard
offromadults.Askidsgrowup,weteachthemtobepolite,watchwhat
theysay,nothurtothers’feelings.Thisisnotabadthing.Asaformer
pregnant“whale,”I’mgladthatmostpeoplekeepsomeobservationsto
themselves.Butaswelearntospeakappropriately,welosesomethingin
authenticity.
Authentic communication is not always easy, but it is the basis for
successful relationships at home and real effectiveness at work. Yet
people constantly back away from honesty to protect themselves and
others. This reticence causes and perpetuates all kinds of problems:
uncomfortable issues that never get addressed, resentment that builds,
unfit managers who get promoted rather than fired, and on and on.
Oftenthesesituationsdon’timprovebecausenoonetellsanyonewhatis
reallyhappening.Wearesorarelybraveenoughtotellthetruth.
Beinghonestintheworkplaceisespeciallydifficult.Allorganizations
havesomeformofhierarchy,whichmeansthatsomeone’sperformance
is assessed by someone else’s perception. This makes people even less
likelytotellthetruth.Everyorganizationfacesthischallenge,nomatter
howflatittriestobe.AtFacebook,weworkhardtobenonhierarchical.
Everyone sits at open desks in big open spaces—no offices, cubes, or
partitions for any of us. We hold a company-wide Q&A every Friday
where anyone can ask a question or make a comment. When people
disagreewithdecisions,theyposttothecompany-wideFacebookgroup.
Still,Iwouldbeanidiot,ornottellingmyselfthetruth,ifIthoughtthat
mycoworkersalwaysfeltfreetocriticizeme,Mark,oreventheirpeers.
When psychologists study power dynamics, they find that people in
low-power positions are more hesitant to share their views and often
hedgetheirstatementswhentheydo.
1
Thishelpsexplainwhyformany
women, speaking honestly in a professional environment carries an
additionalsetoffears:Fearofnotbeingconsideredateamplayer.Fear
of seeming negative or nagging. Fear that constructive criticism will
comeacrossasjustplainoldcriticism.Fearthatbyspeakingup,wewill
call attention to ourselves, which might open us up to attack (a fear
broughttousbythatsamevoiceinthebackofourheadsthaturgesus
nottositatthetable).
Communication works best when we combine appropriateness with
authenticity, finding that sweet spot where opinions are not brutally
honest but delicately honest. Speaking truthfully without hurting
feelings comes naturally to some and is an acquired skill for others. I
definitelyneededhelpinthisarea.Fortunately,Ifoundit.
When Dave was at Yahoo, he attended a management training
programtaughtbyFredKofman,aformerMITprofessorandauthorof
Conscious Business. Dave hates training of any kind, and the human
resourcesteamatYahoohadtoforcehimtoattendthetwo-daysession.
Whenhecamehomeafterthefirstday,hesurprisedmebydescribing
thetrainingas“nottoobad.”Bytheendofthesecondday,hestarted
quotingFredandmakingobservationsaboutourcommunication.Iwas
inshock;thisguymustbegood.SoIcalledFred,introducedmyself,and
said,“Idon’tknowwhatyoudo,butIwantyoutodoitformyteamat
Google.”
FredshowedupatGoogle,andhisteachingschangedmycareerand
mylife.Heisoneofthemostextraordinarythinkersonleadershipand
managementIhaveeverencountered.Manyoftheconceptsdiscussedin
this chapter originated with him and reflect his belief that great
leadershipis“conscious”leadership.
I learned from Fred that effective communication starts with the
understanding that there is my point of view (my truth) and someone
else’s point of view (his truth). Rarely is there one absolute truth, so
peoplewhobelievethattheyspeakthetruthareverysilencingofothers.
When we recognize that we can see things only from our own
perspective,wecanshareourviewsinanonthreateningway.Statements
of opinion are always more constructive in the first person “I” form.
Compare these two statements: “You never take my suggestions
seriously”and“Ifeelfrustratedthatyouhavenotrespondedtomylast
foure-mails,whichleadsmetobelievethatmysuggestionsarenotthat
importanttoyou.Isthatso?”Theformercanelicitaquickanddefensive
“That’s not true!” The latter is much harder to deny. One triggers a
disagreement; the other sparks a discussion. I wish I could always
maintain this perspective in all my communications. I don’t—but I
continuetotry.
Truth is also better served by using simple language. Office-speak
oftencontainsnuancesandparentheticalsthatcanburynotjustthelead
buttheentirepoint. Comedies like OfficeSpace ring true for a reason.
Peoplefearinsulting others, especially the boss,so they hedge. Rather
thanstating,“Idisagreewithourexpansionstrategy,”theysay,“WhileI
thinktherearemanygoodreasonswhyweareopeningthisnewlineof
business and I feel confident that the management team has done a
thorough ROI analysis, I am not sure we have completely thought
throughallofthedownstreameffectsoftakingthisstepforwardatthis
time.” Huh? With all of these caveats, it’s hard to decipher what the
speakeractuallythinks.
Whencommunicatinghardtruths,lessisoftenmore.Afewyearsago,
Mark Zuckerberg decided to learn Chinese. To practice, he spent time
with a group of Facebook employees who were native speakers. One
might think that Mark’s limited language skills would have kept these
conversations from being substantively useful. Instead, they gave him
greater insight into what was going on in the company. For example,
oneofthewomenwastryingtotellMarksomethingabouthermanager.
Mark didn’t understand so he said, “Simpler, please.” Then she spoke
again, but he still didn’t understand, so he had to ask her to simplify
further.Thishappenedafewmoretimes.Eventually,shegotfrustrated
and just blurted out, “My manager is bad!” She was still speaking
Chinese,butsimplyenoughthatMarkunderstood.Ifmorepeoplewere
this clear, the performance of many organizations would improve
dramatically.
Theabilitytolistenisasimportantastheabilitytospeak.Fromthe
timemysiblingsandIwereveryyoung,wheneverwehadarguments,
our mother taught us—or more like forced us—to mirror each other,
whichmeansrestatingtheotherperson’spointbeforerespondingtoit.
For example, one day my sister and I were fighting over a lollipop.
“Sherylatethelastlollipop!”Michellescreamed.“Butshehadalollipop
yesterdayandIdidn’t!”Iscreamedback,makinganexcellentpoint.My
mothersatusdownfacingeachother.Iwasnotallowedtoexplainhow
gravelyinequitablethelollipopallocationwasuntilIacknowledgedmy
sister’sfeelings.“Michelle,IunderstandthatyouareupsetbecauseIate
thelastlollipopandyouwantedit.”Aspainfulasthiswasatthetime,
reflectingsomeone’sviewpointclarifiesthedisagreementandbecomesa
starting point for resolution. We all want to be heard, and when we
focusonshowingothersthatwearelistening,weactuallybecomebetter
listeners. I now do this with my children. And while they probably
disliketheprocessasmuchasIdidwhenIwastheirage,Ilovehearing
mysonexplaintomydaughter,“I’msorryyou’reupsetbecauseyoulost
at Monopoly, but I’m older than you so I should win.” Not bad for a
seven-year-old. (Although Fred would caution my son to take out the
“but” and everything after, since it tends to deny the preceding
statement.Imaginesomeonesaying,“Ireallylikeyou,but…”)
Beingawareofaproblemisthefirststeptocorrectingit.Itisnearly
impossibletoknowhowouractionsareperceivedbyothers.Wecantry
toguesswhatthey’rethinking,butaskingdirectlyisfarmoreeffective.
With real knowledge, we can adjust our actions and avoid getting
trippedup.Still,peoplerarelyseekenoughinput.Afewyearsago,Tom
BrokawinterviewedmeforapieceonFacebook.Tomisamagnificent
interviewer, and I felt that I stumbled through some of my answers.
Afterwewrapped,IaskedhimhowIcouldhavedonebetter.Heseemed
surprisedbymyquestion,soIaskedhimagain.Hethentoldmethatin
hisentirecareer,Iwasonlythesecondpersontoaskhimforfeedback.
Thestrategyofsolicitinginputbroadlywasfirstdemonstratedforme
byRobertRubin,secretaryoftheTreasurywhenIjoinedthedepartment
in 1996. During my first week there, I was invited to a meeting on
restructuringtheIRS.Abouttenseniorstaffersweresittingatthetable
whenweentered.SinceIknewnothingaboutthetopic,Itookaseatin
thebackcorneroftheroom(yup,notevenclosetothetable).Toward
the end of the meeting, Secretary Rubin suddenly turned and asked,
“Sheryl, what do you think?” I was stunned silent—my mouth opened
butnothingcameout.WhenhesawhowshockedIwas,SecretaryRubin
explainedwhyhehadputmeonthespot:“Becauseyou’renewandnot
fully up to speed on how we do things, I thought you might see
somethingweweremissing.”Apparentlynotinmycase.ButSecretary
Rubinsentapowerfulmessagetoallofusaboutthevalueofsoliciting
ideasfromeverycorner(literally).
Secretary Rubin was also aware of the dangers of blindly following
leaders,orinhiscase,beingblindlyfollowed.BeforebecomingTreasury
secretary,Rubinservedasco-chairmanoftheboardofGoldmanSachs.
At the end of his first week as co-chairman, he noticed that Goldman
washeavilyinvestedingold.Heaskedsomeonewhythefirmhadtaken
such a big position. The startled employee answered, “That was you,
sir.”“Me?”Rubinreplied.Apparently,thedaybeforehehadbeentaking
his initial tour of the trading floor and commented, “Gold looks
interesting.”Thisgotrepeatedas“Rubinlikesgold,”andsomeonespent
millionsofdollarstopleasethenewboss.
More than a decade later, I experienced my own “Rubin likes gold”
moment.WhenIjoinedFacebook,Ifacedadilemma:Ineededtobolster
the business side of the company while respecting its unconventional
culture. Most corporations love PowerPoint presentations, so I
encouraged people not to prepare them for meetings with me, but
insteadtocomewithasimplelistoftopics.Irepeatedthisfrequently,
buteverymeetingseemedtoincludeadetailedPowerPointpresentation
anyway. After more than two years of frustration, I announced that
althoughIhatedmakingrules,Iwasmakingone:nomorePowerPoint
inmymeetings.
Afewweekslater,asIwasgettingreadytospeaktoourglobalsales
team, Kirsten Nevill-Manning, a skilled human resources leader at
Facebook,cametofindme.KirstenthoughtIshouldknowthateveryone
inEuropewasupsetwithme.Really?Iangeredanentirecontinent? She
explained that client meetings were very difficult without PowerPoint
andaskedwhyIwouldmakesuchastupidrule.IexplainedthatIhad
intendedthe rule to apply onlyto presentations tome. But justas the
Goldman team heard “Gold = good,” the Facebook team heard
“PowerPoint=bad.”Igotonstageinfrontofourentiresalesteamand
apologizedforthemisunderstanding.Ialsolet themknowthatifthey
hearabadidea,evenonetheybelieveiscomingfrommeorMark,they
shouldeitherfightitorignoreit.
Ashardasitistohaveanhonestdialogueaboutbusinessdecisions,it
isevenhardertogiveindividualshonestfeedback.Thisistrueforentry-
levelemployees,seniorleaders,andeveryoneinbetween.Onethingthat
helpsistorememberthatfeedback,liketruth,isnotabsolute.Feedback
isanopinion,groundedin observationsandexperiences,whichallows
us to know what impression we make on others. The information is
revealingandpotentiallyuncomfortable,which is whyall of us would
ratherofferfeedbacktothosewhowelcomeit.IfImakeanobservation
or recommendation and someone reacts badly—or even just visibly
tenses up—I quickly learn to save my comments for thingsthat really
matter.ThisiswhyIsoadmireMollyGraham’sapproach.Mollyjoined
Facebookin2008andheldanumberofjobsthroughoutthecompanyin
communications,humanresources,andmobileproducts.Sheperformed
extraordinarilywellinalloftheseverydifferentroles,notjustbecause
sheisuniquelytalentedbutbecausesheisalwayslearning.Oneday,she
and I hosted a tricky client meeting. She navigated the discussion
effectively,andaftertheclientsleft,Ipraisedhereffort.Shepausedand
said, “Thanks, but you must have ideas for me on what more I could
havedone.”
“HowcanIdobetter?”“WhatamIdoingthatIdon’tknow?”“What
am I not doing that I don’t see?” These questions can lead to many
benefits. And believe me, the truth hurts. Even when I have solicited
feedback, any judgment can feel harsh. But the upside of painful
knowledgeissomuchgreaterthanthedownsideofblissfulignorance.
Requesting advice can also help build relationships. At Facebook, I
knewthatthemostimportantdeterminantofmysuccesswouldbemy
relationshipwithMark.WhenIjoined,IaskedMarkforacommitment
that he would give me feedback every week so that anything that
botheredhimwouldbeairedanddiscussedquickly.Marknotonlysaid
yesbut immediately addedthat he wantedit to bereciprocal. For the
first few years, we stuck to this routine and voiced concerns big and
small every Friday afternoon. As the years went by, sharing honest
reactionsbecamepartofourongoingrelationship.Nowwedosoinreal
timeratherthanwaitingfortheendoftheweek.Iwouldn’tsuggestthat
all relationships need this much feedback—there is such a thing as
askingfortoomuch—butforus,ithasbeencriticallyimportant.
Ihavealsolearnedthehardwaythatbeingopentohearingthetruth
means taking responsibility for mistakes. In my first week as chief of
staffatTreasury,Ihadthechancetoworkdirectlywiththeheadsofthe
departmentbureaus.Thereisarightandawrongwaytostartaworking
relationship.Ichosethewrongway.MyfirstcallwastoRayKelly,who
wasthencommissionerofthe U.S.CustomsServiceandnowservesas
New York City’s police commissioner. Instead of reaching out to offer
assistance, I called Commissioner Kelly with a request from the
secretary.Theimpression Imadewasthatmy jobwastodemandand
his job was to listen. It was a mistake. Ray’s response was quick and
clear.“[Expletive],Sheryl,”heexplained.“JustbecauseI’mnotinLarry
Summers’s [expletive] thirty-year-old brain trust doesn’t mean that I
don’tknowwhatI’mdoing!IfSecretarySummerswantssomethingfrom
me,tellhimto[expletive]callmehimself!”Thenhehungupthephone.
Ithought,Thisisnotgoingwell.MyfirstweekonthejobandI’dangered
amanwhoknowsathingortwoaboutfirearms.
AfterIstoppedshaking,IrealizedthatCommissionerKellyhaddone
meahugefavor.His“feedback”wasextremelyhelpfulanddeliveredin
awaythatIwouldneverforget.Ireassessedmyoutreachstrategy.With
theotherbureauchiefs,IinitiatedconversationbyaskingwhatIcould
do to help them achieve their goals. It’s no surprise that they reacted
morepositivelyandwithfarfewerexpletives.AndafterIemployedmy
“WhathaveIdoneforyoulately?”approach,theywerefarmoreeager
toreturnthefavor.
AsoftenasItrytopersuadepeopletosharetheirhonestviews,itis
still a challenge to elicit them. When I started building my team at
Google, I interviewed every candidate before we made an offer. Even
when the team had grown to about one hundred people, I still spoke
witheachfinalist.Onedayatameetingofmydirectreports,Iofferedto
stopinterviewing,fullyexpectingeveryonetoinsistthatmyinputwas
an essential part of the process. Instead, they applauded. They all
jumped in to explain—in unison—that my insistence on speaking
personallytoeverycandidatehadbecomeahugebottleneck.Ihadno
ideathatIhadbeenholdingtheteambackandwasupsetthatnoone
hadtoldme.Ispentafewhoursquietlyfuming,which,giventhatIhave
nopokerface,wasprobablyobvioustoeveryone.ThenIrealizedthatif
my colleagues had kept this to themselves, I was clearly not
communicating that I was open to their input. Miscommunication is
alwaysatwo-waystreet.IfIwantedmoresuggestions,Iwouldhaveto
takeresponsibilityformakingthatclear.SoIwentbacktomyteamand
agreedthatIwouldnotinterviewanymore.Andmoreimportant,Itold
themthatIwantedtheirinputearlyandoften.
Another way I try to foster authentic communication is to speak
openly about my own weaknesses. To highlight just one, I have a
tendencytogetimpatientaboutunresolvedsituations.Myreactionisto
push for people to resolve them quickly, in some cases before they
realistically can. David Fischer and I have worked closely together for
fifteenyearsatTreasury,Google,andFacebook.Hejokesthathecantell
frommytoneofvoicewhetherheshouldbothertocompleteataskorif
I’mabouttojustdoitmyself.Iacknowledgemyimpatienceopenlyand
ask my colleagues to let me know when I need to chill out. By
mentioning this myself, I give others permission to bring up my
impatience—and joke about it too. My colleagues will say to me,
“Sheryl, you asked us to tell you when you get nervous and push the
teams too hard. I think you’re doing that now.” But if I never said
anything, would anyone at Facebook walk up to me and announce,
“Hey, Sheryl, calm down! You’re driving everyone nuts!” Somehow I
doubtit.Theywouldthinkit.Theymightevensayittooneanother.But
theywouldn’tsayittome.
Whenpeopleareopenandhonest,thankingthempubliclyencourages
themtocontinuewhilesendingapowerfulsignaltoothers.Atameeting
withaboutsixtyFacebookengineers,ImentionedthatIwasinterested
in opening more Facebook offices around the world, especially in one
particular region. Since the group included members of the security
team,Iaskedwhattheyweremostworriedabout.Withoutbeingcalled
on,ChadGreeneblurtedout,“OpeningaFacebookofficeinthatregion.”
Heexplainedwhyitwouldn’tworkandwhyIwasdeadwronginfront
oftheentiregroup.Ilovedit.Wehadnevermetbefore,andIwillnever
forgetthat strong introduction. I ended the meetingby thanking Chad
forhiscandorandthenpostedthestoryonFacebooktoencouragethe
restofthecompanytofollowhisexample.Markfeelsthesameway.At
asummerbarbecuefouryearsago,aninterntoldMarkthatheshould
work on his public speaking skills. Mark thanked him in front of
everyoneandthenencouragedustoextendhimafull-timejoboffer.
Humorcanbeanamazingtoolfordeliveringanhonestmessageina
good-naturedway.Arecentstudyevenfoundthat“senseofhumor”was
thephrasemostfrequentlyusedtodescribethemosteffectiveleaders.
2
I
haveseenhumorgetresultssomanytimes.AfterworkingintheObama
WhiteHouse,MarneLevinejoinedFacebooktorunglobalpublicpolicy.
Marneispolished,professional,andhighlycompetent.Duringherfirst
week at her job, she needed a colleague from another team to finish
draftingafewparagraphsforanupcomingcongressionaltestimony.The
colleague was dragging his heels. He kept coming to Marne to ask
questions,whichshewoulddulyanswer,thenshewouldwait,butstill
noparagraphs.Whenhecametoheragainwithyetanotherquestion,
sheturnedtohimwithahugesmileandsaid,“Iamgoingtoanswerall
ofyourquestions.Ireallyam.Butrightnow,theonlythingthatisgoing
to keep me from falling down on the floor and having a heart attack
rightinfrontofyouisforyoutogetoutofyourchair,gobacktoyour
desk, and write the paragraphs we need for Congress.” It worked
beautifully.
AcolleagueatGoogle,AdamFreed,andIwerefrustratedbysomeone
atworkwhowasmakingourjobsverydifficult.Imetwithherseveral
times and earnestly explained that I felt that she was second-guessing
our every move and preventing progress. During each heartfelt
discussion, she would listen and nod and thank me for raising the
matter.Iwouldleavefeelingbetter.Thenthesituationwouldgetworse.
Adam took a totally differentapproach. He invited her to lunch. They
met at the Google café, chatted a bit, and then he looked at her and
jokinglyasked,“Whydoyouhateme?”WhereIhadfailedrepeatedly,
Adam broke through. She asked why he would make that joke, which
gavehimachancetoexplaininawayshewasabletohear.
Unfortunately,oursenseofhumorsometimesfailsuswhenweneedit
most. When I get emotional, it’s very hard for me to treat a problem
lightly.IhadbeenatGoogleaboutthreemonthswhenanuncomfortable
situationerupted.IhadstartedatthecompanyreportingtoEricSchmidt
butwastransitioningtoworkforOmidKordestani.Duringthatprocess,
OmidandIhadamajormisunderstanding.Iwenttodiscussitwithhim,
intending to explain calmly why I was upset, but as soon as I started
talking,Iburstintotears.Iwashorrifiedtobecryinginfrontofmynew
bosswhomIbarelyknew—whichjustmademoretearsflow.ButIgot
lucky.Omidwaspatientandreassuring,insisting,“Everyonegetsupset
atwork.It’sokay.”
Most women believe—and research suggests—that it is not a good
ideatocryatwork.
3
ItisneversomethingthatIplantodoandishardly
recommendedinTheSevenHabitsofHighlyEffectivePeople,butonthose
rare occasions when I have felt really frustrated, or worse, betrayed,
tears have filled my eyes. Even as I have gotten older and more
experienced,itstillhappenseverysooften.
IhadbeenworkingatFacebookforalmostayearwhenIlearnedthat
someonehadsaidsomethingaboutmethatwasnotjustfalse,butcruel.
IstartedtellingMarkaboutitand,despitemybestefforts,startedtocry.
He assured me that the accusation was so untrue that no one could
possiblybelieveit. Andthenheasked,“Do youwantahug?”I did.It
wasabreakthroughmomentforus.Ifeltclosertohimthaneverbefore.
Ithenrecountedthisstorypublicly,figuringthatitmightmakeiteasier
for others who have faced unwanted tears. The press reported the
incident as “Sheryl Sandberg cried on Mark Zuckerberg’s shoulder,”
which is not exactly what happened. What happened was that I
expressedmyfeelingsandMarkrespondedwithcompassion.
Sharingemotionsbuildsdeeperrelationships.Motivationcomesfrom
working on things we care about. It also comes from working with
people we care about. To really care about others, we have to
understandthem—whattheylikeanddislike,whattheyfeelaswellas
think. Emotion drives both men and women and influences every
decisionwemake.Recognizingtheroleemotionsplayandbeingwilling
todiscussthemmakesusbettermanagers,partners,andpeers.
I did not always understand this. I used to think that being
professional meant being organized and focused and keeping my
personallifeseparate.EarlyonatGoogle,OmidandIwouldhaveaone-
on-onemeetingeachweek.Iwouldenterhisofficewithatypedagenda
andgetrighttoit.IthoughtIwasbeingsoefficient,butmycolleague
TimArmstrong(wholaterbecameCEOofAOL)kindlypulledmeaside
onedaytogivemesomeadvice.HetoldmethatIshouldtakeamoment
toconnectwithOmidbeforedivingin.SinceOmidandIweretheonly
peopleinthosemeetings,itwasclearwhohadmentionedthistoTim.I
made the adjustment and started asking Omid how he was before
leapingintomyto-dolist.Itwasagoodlesson.Anall-businessapproach
isnotalwaysgoodbusiness.
Ithasbeenanevolution,butIamnowatruebelieverinbringingour
wholeselvestowork.Inolongerthinkpeoplehaveaprofessionalself
forMondaysthroughFridaysandarealselffortherestofthetime.That
type of separation probably never existed, and in today’s era of
individual expression, where people constantly update their Facebook
statusandtweettheireverymove,itmakesevenlesssense.Insteadof
puttingonsomekindoffake“all-workpersona,”Ithinkwebenefitfrom
expressing our truth, talking about personal situations, and
acknowledgingthatprofessionaldecisionsareoftenemotionallydriven.
Ishouldhavelearnedthis lessonyearsearlier.WhenIwasgraduating
from business school in 1995, Larry Summers offered me a job at
Treasury.Iwantedthejobdesperately,buttherewasanissue:Ididnot
wanttomovebacktoD.C.,wheremysoon-to-beex-husbandlived.One
ofthehardestcallsI’veeverhadtomakewastotellLarrythatIcould
notacceptthejob.Larrypressedmeonwhy,andIthoughtabouttelling
him that I really wanted to try consulting in Los Angeles. Instead, I
openedup.IexplainedthatIwasgettingdivorcedandwantedtomove
far away from D.C., which held too many painful memories. Larry
arguedthatitwasa big city, but itdidn’tseembigenough for me. A
yearlater, when enough time had passed and I felt ready to return to
D.C., I called Larry and asked if the opportunity was still available. It
wasoneoftheeasiestcallsIhaveevermade,inpartbecauseIhadbeen
honesttheyearbefore.IfIhadtoldLarrythatIwaspassingonthejob
for professional reasons, I would have appeared impulsive when I
reversed that decision. Since the real reason was personal, sharing it
honestlywasthebestthingtodo.
People often pretend that professional decisions are not affected by
theirpersonallives.Theyareafraidtotalkabouttheirhomesituations
atworkasifoneshouldneverinterferewiththeother,whenofcourse
theycananddo.Iknowmanywomenwhowon’tdiscusstheirchildren
atworkoutoffearthattheirprioritieswillbequestioned.Ihopethis
won’talwaysbethecase.
My sister-in-law, Amy Schefler, had a college roommate, Abby
Hemani,whoisapartnerinoneofBoston’smostprestigiouslawfirms.
Thelinebetweenpersonalandprofessionalwaserasedfor Abby when
herseven-month-old daughter was diagnosedwith Dravet syndrome, a
rareandsevereformofepilepsy.Abbyexplainedthathermostlymale
partnersgotusedtoseeinghercryattheofficeandtheirresponsewas
heartwarming. “It was as if they envisioned me as one of their own
daughters and wanted to comfort me,” she said. Abby insists that her
public emotion improved her work situation both by turning her
colleagues into a source of support and by leading to more flexible
hours.“Iknowseveralmenatmyfirmwhohavehadsimilarexperiences
withsickchildren,buttheydidn’tfeeltheycouldbeasforthcomingasI
was,” she said. “So, in the end, I think my female manner of relating
servedmewell.”
Not every workplace and every colleague will be as generous and
caring.ButIdothinkwearemovingtowardatleastblurringtheline
between personal and professional. Increasingly, prominent thinkers in
thefieldofleadershipstudieslikeMarcusBuckinghamarechallenging
traditionalnotionsofleadership.Theirresearchsuggeststhatpresenting
leadership as a list of carefully defined qualities (like strategic,
analytical, and performance-oriented) no longer holds. Instead, true
leadership stems from individuality that is honestly and sometimes
imperfectly expressed.
4
They believe leaders should strive for
authenticity over perfection. This shift is good news for women, who
often feel obliged to suppress their emotions in the workplace in an
attempttocomeacrossasmorestereotypicallymale.Andit’salsogood
newsformen,whomaybedoingtheexactsamething.
Ihadtheopportunitytoseethepowerofauthenticcommunicationin
a leader firsthand when I served on the board of Starbucks. Howard
SchultzwasCEOofStarbucksfrom1987through2000,andduringhis
tenure, the company grew from just a few stores into a global retail
powerhouse.HowardsteppeddownasCEOin2000,andoverthenext
eightyearsStarbucks’performancefaltered.WhenHowardreturnedas
CEO in 2008, he held a meeting with all of the company’s global
managersinNewOrleans.Heopenlyadmittedthatthecompanywasin
serioustrouble.Thenheallowedhisemotionstoshow,tearingupashe
confessed that he felt that he had let down his employees and their
families. The entire company rose to the challenge. Starbucks turned
aroundanddelivereditshighestrevenueandearningsafewyearslater.
Maybe someday shedding tears in the workplace will no longer be
viewed as embarrassing or weak, but as a simple display of authentic
emotion. And maybe the compassion and sensitivity that have
historicallyheldsomewomenbackwillmakethemmorenaturalleaders
in the future. In the meantime, we can all hasten this change by
committingourselvestobothseek—andspeak—ourtruth.
7
Don’tLeaveBeforeYouLeave
AFEWYEARSAGO,ayoungwomanatFacebookcametomydeskandaskedif
she could speak to me privately. We headed into a conference room,
where she began firing off questions about how I balance work and
family.Asthequestionscamefasterandfaster,Istartedtowonderabout
herurgency.Iinterruptedtoaskifshehadachild.Shesaidno,butshe
likedtoplanahead.Iinquiredifsheandherpartnerwereconsidering
havingachild.Sherepliedthatshedidnothaveahusband,thenadded
withalittlelaugh,“Actually,Idon’tevenhaveaboyfriend.”
It seemed to me that she was jumping the gun—big time—but I
understoodwhy.Fromanearlyage,girlsgetthemessagethattheywill
havetochoosebetweensucceedingatworkandbeingagoodmother.
Bythetimetheyareincollege,womenarealreadythinkingaboutthe
trade-offs they will make between professional and personal goals.
1
When asked to choose between marriage and career, female college
studentsaretwiceaslikelytochoosemarriageastheirmaleclassmates.
2
Andthisconcerncanstartevenyounger.PeggyOrenstein,theauthorof
CinderellaAteMyDaughter,relatedthestoryofafive-year-oldgirlwho
came home distraught from her after-school program and told her
mother that both she and the boy she had a crush on wanted to be
astronauts.Whenhermotheraskedwhythatwasaproblem,thelittle
girlreplied,“Whenwegointospacetogether,whowillwatchourkids?”
Atfive,shethoughtthemostchallengingaspectofspacetravelwouldbe
dependablechildcare.
As I’ve mentioned, I’m a big believer in thoughtful preparation.
EverywhereIgo,Icarryalittlenotebookwithmyto-dolist—anactual
notebookthatIwriteinwithanactualpen.(Inthetechworld,thisislike
carrying a stone tablet and chisel.) But when it comes to integrating
career and family, planning too far in advance can close doors rather
thanopenthem.Ihaveseenthishappenoverandover.Womenrarely
makeonebigdecisiontoleavetheworkforce.Instead,theymakealot
ofsmalldecisionsalongtheway,makingaccommodationsandsacrifices
that they believe will be required to have a family. Of all the ways
women hold themselves back, perhaps the most pervasive is that they
leavebeforetheyleave.
The classic scenario unfolds like this. An ambitious and successful
woman heads down a challenging career path with the thought of
having children in the back of her mind. At some point, this thought
movestothefrontofhermind,typicallyonceshefindsapartner.The
woman considers how hard she is working and reasons that to make
room for a child she will have to scale back. A law associate might
decide not to shoot for partner because someday she hopes to have a
family.Ateachermightpassonleadingcurriculumdevelopmentforher
school.Asalesrepresentativemighttakeasmallerterritoryornotapply
foramanagementrole.Oftenwithoutevenrealizingit,thewomanstops
reachingfornewopportunities.Ifanyarepresentedtoher,sheislikely
to decline or offer the kind of hesitant “yes” that gets the project
assigned to someone else. The problem is that even if she were to get
pregnantimmediately,shestillhasninemonthsbeforeshehastocare
for an actual child. And since women usually start this mental
preparation well before trying to conceive, several years often pass
betweenthethoughtandconception,letalonebirth.Inthecaseofmy
Facebookquestioner,itmightevenbeadecade.
Bythetimethebabyarrives,thewomanislikelytobeinadrastically
different place in her career than she would have been had she not
leanedback.Before,shewasatopperformer,onparwithherpeersin
responsibility, opportunity, and pay. By not finding ways to stretch
herself in the years leading up to motherhood, she has fallen behind.
Whenshereturnstotheworkplaceafterherchildisborn,sheislikelyto
feellessfulfilled,underutilized,orunappreciated.Shemaywonderwhy
she is working for someone (usually a man) who has less experience
thanshedoes.Orshemaywonderwhyshedoesnothavetheexciting
newprojector thecorneroffice.Atthis point,sheprobablyscalesher
ambitionsbackevenfurthersinceshenolongerbelievesthatshecanget
tothetop.Andifshehasthefinancialresourcestoleaveherjob,sheis
morelikelytodoso.
Themoresatisfiedapersoniswithherposition,thelesslikelysheis
toleave.
3
Sotheirony—and,tome,thetragedy—isthatwomenwindup
leavingtheworkforcepreciselybecauseofthingstheydidtostayinthe
workforce.Withthebestofintentions,theyendupinajobthatisless
fulfillingandlessengaging.Whentheyfinallyhaveachild,thechoice—
forthosewhohaveone—isbetweenbecomingastay-at-homemotheror
returningtoaless-than-appealingprofessionalsituation.
JoannaStrober,co-authorofGettingto50/50,creditsacompellingjob
for her decision to return to the workforce after becoming a mother.
“When I first started working, there were lots of scary stories about
femaleexecutiveswhoignoredtheirkidsorweren’thomeenough,”she
told me. “Everyone in our office talked about one executive whose
daughtersupposedlytoldherthatwhenshegrewupshewantedtobea
client because they got all the attention. I found these stories so
depressingthatIgaveupbeforeevenreallystartingdown the partner
track. However, when five years later I was in a job I really loved, I
foundmyselfwantingtoreturntoworkafterafewweeksofmaternity
leave. I realized those executives weren’t scary at all. Like me, they
lovedtheirkidsalot.And,likeme,theyalsolovedtheirjobs.”
Therearemanypowerfulreasonstoexittheworkforce.Beingastay-
at-home parent is a wonderful, and often necessary, choice for many
people.Not every parent needs,wants,or should beexpectedto work
outsidethehome.Inaddition,wedonotcontrolallofthefactorsthat
influence us, including the health of our children. Plus, many people
welcometheopportunitytogetoutoftheratrace.Nooneshouldpass
judgmentonthesehighlypersonaldecisions.Ifullysupportanymanor
womanwhodedicateshisorherlifetoraisingthenextgeneration.Itis
importantanddemandingandjoyfulwork.
WhatIamarguingisthatthetimetoscalebackis whenabreakis
neededorwhenachildarrives—notbefore,andcertainlynotyearsin
advance.Themonthsandyearsleadinguptohavingchildrenarenotthe
timetoleanback,butthecriticaltimetoleanin.
Severalyearsago,IapproachedanemployeeatFacebooktomanage
animportantnewproject.Sheseemedflatteredatfirstbutthenbecame
noticeablyhesitant.Shetoldmethatshewasn’tsuresheshouldtakeon
moreresponsibility.Obviously,somethingelsewasgoingon,soIquietly
asked,“Areyouworriedabouttakingthisonbecauseyou’reconsidering
havingachildsometimesoon?”Afewyearsearlier,Iwouldhavebeen
afraid to ask this question. Managers are not supposed to factor
childbearing plans into account in hiring or management decisions.
Raisingthistopicintheworkplacewouldgivemostemploymentlawyers
a heart attack. But after watching so many talented women pass on
opportunities for unspoken reasons, I started addressing this issue
directly. I always give people the optionof not answering, but so far,
everywomanIhaveaskedhasappearedgratefulforachancetodiscuss
thesubject.IalsomakeitclearthatIamonlyaskingforonereason:to
makesuretheyaren’tlimitingtheiroptionsunnecessarily.
In2009,we were recruiting PritiChoksito join Facebook’s business
developmentteam.Afterweextendedanoffer,shecameintoasksome
follow-up questions about the role. She did not mention lifestyle or
hours,butshewasthetypicalagewhenwomenhavechildren.Soaswe
werewrappingup,Iwentforit.“Ifyouthinkyoumightnottakethisjob
becauseyouwanttohaveachildsoon,Iamhappytotalkaboutthis.”I
figuredifshedidn’twanttodiscussit,shewouldjustkeepheadingfor
the door. Instead, she turned around, sat back down, and said, “Let’s
talk.” I explained that although it was counterintuitive, right before
having a child can actually be a great time to take a new job. If she
foundhernewrolechallengingandrewarding,she’dbemoreexcitedto
returntoitaftergivingbirth.Ifshestayedput,shemightdecidethather
jobwasnotworththesacrifice.Pritiacceptedouroffer.Bythetimeshe
startedatFacebook,shewasalreadyexpecting.Eightmonthslater,she
hadherbaby,tookfourmonthsoff,andcamebacktoajobsheloved.
She later told me that if I had not raised the topic, she would have
turnedusdown.
Likesomanywomen,CarolineO’Connorbelievedthatsomedayshe’d
havetochoosebetweencareerandfamily.Thatdaycamesoonerthan
sheexpected.CarolinewasfinishingupatStanford’sInstituteofDesign
whenshewasofferedthe chancetostartacompanyatthe sametime
thatshelearnedshewaspregnant.Herknee-jerkreactionwastothink
that she could not do both. But then she decided to question this
assumption. “I began thinking of my dilemma as I would a design
challenge,” O’Connor wrote. “Rather than accepting that launching a
successfulstart-upandhavingababyareutterlyincompatible,Iframed
it as a question and then set about using tools I’ve developed as a
designer to begin forming an answer.” O’Connor gathered data from
dozensofmothersabouttheirexperiencesandcopingmechanisms.She
did fieldwork on sleep deprivation by taking a night shift with foster
infants.Sheconcludedthatwithateamculturethatdrewsupportfrom
her husband and friends, it would be possible to proceed with both.
O’Connor now refers to herself as “a career-loving parent,” a nice
alternativeto“workingmom.”
4
Given life’s variables, I would never recommend that every woman
leaninregardlessofcircumstances.TherehavebeentimeswhenIchose
not to. In the summer of 2006, a tiny start-up called LinkedIn was
lookingforanewCEO,andReidHoffman,LinkedIn’sfounder,reached
outtome.Ithoughtitwasagreatopportunity,andafterfiveyearsin
the same position at Google I wasready for a new challenge.But the
timing was tricky. I was thirty-seven years old and wanted to have a
secondchild.ItoldReidthetruth:regrettably,IhadtopassbecauseI
didn’tthinkIcouldhandlebothapregnancyandanewjob.Hisreaction
was incredibly kind and supportive. He tried to talk me into it, even
volunteeringtoworkfull-timeatthecompanytosupportmeduringthat
period,butitwashardtoseeapaththrough.
For some women, pregnancy does not slow them down at all, but
ratherservestofocusthemandprovidesafirmdeadlinetoworktoward.
MychildhoodfriendEliseSchecklooksbackfondlyonbeingpregnant,
sayingshehasneverfeltsoproductive.Shenotonlyworkedherusual
hours as an attorney but organized her house and put five years of
photos into albums. For others, like me, pregnancy is very difficult,
makingitimpossibletobeaseffectiveasnormal.Itriedwritinge-mails
while hovering over the toilet, but the situation didn’t lend itself to
effectivemultitasking.BecauseIhadalreadybeenthroughthiswithmy
firstpregnancy,IknewwhatIwasinfor.IturneddownReid’sofferand
gotpregnant—andextremelynauseated—afewmonthslater.
AnyregretsIhadaboutnottakingthatjobevaporatedwhen,about
seven months after my daughter was born, Mark offered me the
opportunity to join Facebook. The timing was still not ideal. As many
people had warned, and I quickly discovered to be true, having two
children was more than double the work of having one. I was not
lookingfor new challenges butsimply trying to getthrough each day.
Still,DaveandIrecognizedthatifIwaiteduntilthetimingwasexactly
right,theopportunitywouldbegone.Mydecisiontotakethejobwas
personal,asthesedecisionsalwaysare.Andthereweredaysinmyfirst
six months at Facebook when I wondered whether I’d made the right
choice.Bytheendofmyfirstyear,IknewIhad…forme.
The birth of a child instantly changes how we define ourselves.
Womenbecomemothers.Menbecomefathers.Couplesbecomeparents.
Our priorities shift in fundamental ways. Parenting may be the most
rewardingexperience, but it is also the hardest and most humbling. If
therewerearightwaytoraisekids,everyonewoulddoit.Clearly,that
isnotthecase.
Oneoftheimmediatequestionsnewparentsfaceiswhowillprovide
primary care for a child. The historical choice has been the mother.
Breast-feeding alone has made this both the logical and the biological
choice.Buttheadventofthemodern-daybreastpumphaschangedthe
equation. At Google, I would lock my office door and pump during
conference calls. People would ask, “What’s that sound?” I would
respond,“Whatsound?”Whentheywouldinsistthattherewasaloud
beeping noise that they could hear on the phone, I would say, “Oh,
there’safiretruckacrossthestreet.”IthoughtIwasprettycleveruntilI
realizedthatothersonthecallweresometimesinthesamebuildingand
knewtherewasnofiretruck.Busted.
Despite modern methods that can minimize the impact of biological
imperatives,womenstilldothevastmajorityofchildcare.Asaresult,
becomingaparentdecreasesworkforceparticipationforwomenbutnot
men.
5
Forty-threepercentofhighly qualifiedwomenwithchildrenare
leavingcareers,or“off-ramping,”foraperiodoftime.
6
Women who are the most likely to leave the workforce are
concentratedatoppositeendsoftheearningscale,marriedtomenwho
earntheleastandthemost.In2006,only20percentofmotherswhose
husband’searningslandedinthemiddle(betweenthetwenty-fifthand
seventy-fifth percentiles) were out of the labor force. In contrast, a
whopping 52 percent of mothers with husbands in the bottom quarter
and40percentofmotherswithhusbandsinthetop5percentwereout
ofthelaborforce.
7
Obviously,theirreasonsforstayinghomearevastly
different. Mothers married to the lowest-earning men struggle to find
jobs that pay enough to cover child care costs, which are increasingly
unaffordable.Overthepastdecade,childcarecostshaverisentwiceas
fastasthemedianincomeoffamilieswithchildren.
8
The cost fortwo
children (an infant and a four-year-old) to go to a day care center is
greater than the annual median rent payment in every state in the
country.
9
Womenmarriedtomenwithgreaterresourcesleaveforavarietyof
reasons, but one important factor is the number of hours that their
husbands work. When husbands work fifty or more hours per week,
wives with children are 44 percent more likely to quit their jobs than
wiveswithchildrenwhosehusbandsworkless.
10
Manyofthesemothers
arethosewiththehighestlevelsofeducation.A2007surveyofHarvard
Business School alumni found that while men’s rates of full-time
employmentneverfellbelow91percent,only81percentofwomenwho
graduatedintheearly2000sand49percentofwomenwhograduated
in the early 1990s were working full-time.
11
Of Yale alumni who had
reachedtheirfortiesby2000,only56percentofthewomenremainedin
theworkforce,comparedwith90percentofthemen.
12
Thisexodusof
highlyeducatedwomenisamajorcontributortotheleadershipgap.
Whileit’shardtopredicthowanindividualwillreacttobecominga
parent,it’seasytopredictsociety’sreaction.Whenacoupleannounces
that they are having a baby, everyone says “Congratulations!” to the
man and “Congratulations! What are you planning on doing about
work?”tothewoman.Thebroadlyheldassumptionisthatraisingtheir
childisherresponsibility.Inmorethanthirtyyears,thisperceptionhas
changedverylittle.AsurveyofthePrincetonclassof1975foundthat
54percentofthewomenforesawwork-familyconflictcomparedto26
percent of the men. The same survey of the Princeton class of 2006
found that 62 percent of the women anticipated work-family conflict
compared to only 33 percent of the men. Three decades separate the
studies and still nearly twice as many women as men enter the
workforceanticipatingthisstumblingblock.Evenin2006,46percentof
themenwhoanticipatedthisconflictexpectedtheirspousetostepoff
her career track to raise their children. Only 5 percent of the women
believed their spouse would alter his career to accommodate their
child.
13
Personalchoicesarenotalwaysaspersonalastheyappear.Weareall
influenced by social conventions, peer pressure, and familial
expectations.Ontopoftheseforces,womenwhocanaffordtodropout
oftheworkplaceoftenreceivenotjustpermissionbutencouragementto
dosofromalldirections.
Imagine that a career is like a marathon—a long, grueling, and
ultimately rewarding endeavor. Now imagine a marathon where both
menandwomenarriveatthestartinglineequallyfitandtrained.The
gun goes off. The men and women run side by side. The male
marathonersare routinely cheeredon: “Lookin’ strong!On your way!”
Butthefemalerunnershearadifferentmessage.“Youknowyoudon’t
have to do this!” the crowd shouts. Or “Good start—but you probably
won’twanttofinish.”The fartherthemarathonersrun,thelouderthe
criesgrowforthemen:“Keepgoing!You’vegotthis!”Butthewomen
hear more and more doubts about their efforts. External voices, and
oftentheirowninternalvoice,repeatedlyquestiontheirdecisiontokeep
running. The voices can even grow hostile. As the women struggle to
endure the rigors of the race, spectators shout, “Why are you running
whenyourchildrenneedyouathome?”
Backin1997,DebiHemmeterwasarisingexecutiveatSaraLeewho
aspiredtosomedayleadamajorcorporationlikeherrolemodel,Pepsi-
Cola North America CEO Brenda Barnes. Even after starting a family,
Debicontinuedto pursuehercareeratfull speed.Thenonedaywhen
Debi was on a business trip, she opened her hotel door to find USA
Todaywiththestartlingheadline“PepsiChiefTradesWorkforFamily.”
The subhead elaborated: “22-Year Veteran Got Burned Out.” In that
moment,Debisaidshefeltherownambitionsshift.AsDebitoldme,“It
seemed like if this extraordinary woman couldn’t make it work, who
could?Soonafter,IwasofferedabigjobatabankandIturneditdown
becausemydaughterwasjustayearoldandIdidn’tthinkIcoulddoit.
Almostadecadelater,Itookasimilarjobanddiditwell,butIlosta
decade. I actually saved that clipping and still have it today. It’s a
reminderofwhatIdon’twantanothergenerationtogothrough.”
Ifafemalemarathonercanignoretheshoutsofthecrowdandgetpast
thetoughmiddleoftherace,shewilloftenhitherstride.Yearsago,I
metaninvestmentbankerinNewYorkwhosehusbandworkedinpublic
service. She told me that over the years all of her female friends in
bankingquit,butbecauseshewasherfamily’sprimarybreadwinner,she
hadtostickitout.Thereweredayswhenshewasjealousandwished
shecouldleave,dayswhentherewasjusttoomuchtodoortoomuch
craptoputupwith.Butshedidnothavethatoption.Eventually,she
landedinapositionthathadlesscrapandmoreimpact.Nowwhenshe
looksback,sheisgladthateveninthehardtimes,shecontinuedinher
career. Today, she has a close relationship with her children and now
that they have grown up and movedaway, she’s especially grateful to
haveafulfillingjob.
Although pundits and politicians, usually male, often claim that
motherhoodisthemostimportantanddifficultworkofall,womenwho
taketimeoutoftheworkforcepayabigcareerpenalty.Only74percent
of professional women will rejoin the workforce in any capacity, and
only40percentwillreturntofull-timejobs.
14
Thosewhodorejoinwill
oftenseetheirearningsdecreasedramatically.Controllingforeducation
and hours worked, women’s average annual earnings decrease by 20
percent if they are out of the workforce for just one year.
15
Average
annualearningsdeclineby30percentaftertwotothreeyears,
16
which
is the average amount of time that professional women off-ramp from
theworkforce.
17
Ifsocietytrulyvaluedtheworkofcaringforchildren,
companies and institutions would find ways to reduce these steep
penalties and help parents combine career and family responsibilities.
All too often rigid work schedules, lack of paid family leave, and
expensive or undependable child care derail women’s best efforts.
Governmental and company policies such as paid personal time off,
affordable high-quality child care, and flexible work practices would
servefamilies,andsociety,well.
One miscalculation that some women make is to drop out early in
their careers because their salary barely covers the cost of child care.
Child care is a huge expense, and it’s frustrating to work hard just to
breakeven.Butprofessionalwomenneedtomeasurethecostofchild
care against their future salary rather than their current salary. Anna
Fieler describes becoming a mom at thirty-two as “the time when the
rubber hit the road.” A rising star in marketing, Anna was concerned
that her after-tax salary barely covered her child care expenses. “With
husbandsoftenmakingmorethanwives,itseemslikehigherROItojust
investinhiscareer,”shetoldme.Butshethoughtaboutallthetimeand
money she had already invested in her career and didn’t see how
walkingawaymadeeconomicsenseeither.Soshemadewhatshecalled
“a leap of blind faith” and stayed in the workforce. Years later, her
incomeismanytimesgreaterthanwhenshealmostwithdrew.Wisely,
Annaandotherwomenhavestartedtothinkofpayingforchildcareas
a way of investing in their families’ future. As the years go by,
compensation often increases. Flexibility typically increases, too, as
seniorleadersoftenhavemorecontrolovertheirhoursandschedules.
Andwhataboutmenwhowanttoleavetheworkforce?Ifwemakeit
tooeasyforwomentodropoutofthecareermarathon,wealsomakeit
too hard for men. Just as women feel that they bear the primary
responsibilityofcaringfortheirchildren,manymenfeelthattheybear
theprimaryresponsibilityofsupportingtheirfamiliesfinancially.Their
self-worth is tied mainly to their professional success, and they
frequentlybelievethattheyhavenochoicebuttofinishthatmarathon.
Choosingtoleaveachildinsomeoneelse’scareandreturntoworkis
a difficult decision. Any parent who has done this, myself included,
knowshowheartwrenchingitcanbe.Onlyacompelling,challenging,
and rewarding job will begin to make that choice a fair contest. And
evenafterachoiceismade,parentshaveeveryrighttoreassessalong
theway.
Anyoneluckyenoughtohaveoptionsshouldkeepthemopen.Don’t
entertheworkforcealreadylookingfortheexit.Don’tputonthebrakes.
Accelerate.Keepafootonthegaspedaluntiladecisionmustbemade.
That’stheonlywaytoensurethatwhenthatdaycomes,therewillbea
realdecisiontomake.
8
MakeYourPartneraRealPartner
BEING A MOTHERhasbeenanamazingexperienceforme.Givingbirthwas
not.Afterninemonthsofseriousnausea,Icouldnotwaittomoveonto
thenext phase. Unfortunately,my son was in no such rush. When my
duedatearrived,myOBdecidedIshouldbeinduced.Myparentsand
my sister, Michelle, joined me and Dave at the hospital. Some say it
takesavillagetoraiseachild,butinmycase,ittookavillagejusttoget
thechildoutofme.Myhoursinlaborwenton…andon…andon.For
mysupporters,excitementgavewaytoboredom.Atonepoint,Ineeded
helpthroughacontractionbut couldn’tgetanyone’sattentionbecause
theywereallonthe othersideoftheroom,showingfamilyphotos to
mydoctor.Ithasbeenarunningjokeinmyfamilythatit’shardtohold
anyone’sattentionfortoolong.Laborwasnoexceptiontothatrule.
After three and half hours of pushing, my son finally emerged,
weighing nine pounds, seven ounces. Half of that weight was in his
head.Mysisterisapediatricianandhasattendedhundredsofdeliveries.
She kindly did not tell me until much later that mine was one of the
hardest she had ever witnessed. It was all worth it when my son was
pronounced healthy and the nausea that I had felt for nine straight
monthsvanishedwithinanhour.Theworstwasover.
Thenextmorning,Igotoutofbedinmyhospitalroom,tookonestep,
and fell to the floor. Apparently I had yanked my leg back so hard
duringlaborthatIhadpulledatendon.Iwasoncrutchesforaweek.
Beingunabletostandaddedadegreeofdifficultytomyfirstweekof
motherhoodbutalsoprovidedoneunforeseenbenefit:Davebecamethe
primarycaregiverforournewborn.Davehadtogetupwhenthebaby
cried,bringhimtometobefed,changehim,andthengethimbackto
sleep.Normally,themotherbecomestheinstantbabycareexpert.Inour
case,Davetaughtmehowtochangeadiaperwhenoursonwaseight
daysold.IfDaveandIhadplannedthis,wewouldhavebeengeniuses.
Butwedidn’tandwearen’t.
Infact,weshouldhaveplannedalotmore.WhenIwassixmonths
pregnant, a Ph.D. candidate interviewed me by phone for her
dissertationonworkingcouples.Shebeganbyasking,“Howdoyoudoit
all?”Isaid,“Idon’t.Idon’tevenhaveachild,”andsuggestedthatshe
interviewsomeonewhoactuallydid.Shesaid,“You’rejustafewmonths
awayfromhavingababy,sosurelyyouandyourhusbandhavethought
aboutwhoisgoingtopickupyourchildifheissickatschool?Whois
goingtoarrangeforchildcare?”Andsoon.Icouldn’tanswerasingle
one of her questions. By the end of the call, I was in full panic,
overwhelmedbyhowtrulyunpreparedDaveandIweretohandlethese
responsibilities. As soon as Dave walked in the door that night, I
pounced. “Ohmigod!” I said. “We are just a few months away from
having a baby, and we have never talked about any of this!” Dave
looked at me like I was crazy. “What?” he said. “This is all we talk
about.”
In dissecting this discrepancy, Dave and I figured out that we had
spentalot of time talkingabouthow we would do things,butalmost
always in the abstract. So Dave was right that we had discussed
parenthoodoften,andIwasrightthatthediscussionhadnotbeenthat
practical. Part of the problem wasthat our inexperience madeit hard
eventoknowwhatspecificstocover.Wehadverylittleideawhatwe
wereinfor.
Ialsothinkthatwewereindenialaboutthetremendousshiftinour
livesthatwasrapidlyapproaching.DaveandIwerenotevenworkingin
thesamecitywhenIgotpregnant(althoughjusttobeclear,wewerein
the same place when I got pregnant). Dave had founded a company,
Launch Media, in L.A. and sold it to Yahoo years earlier. Yahoo’s
headquarterswereinNorthernCalifornia,whereIlivedandworked,but
Dave’steamremainedinLosAngeles,wherehelivedandworked.When
westarteddating,wedecidedtobaseourlifetogetherintheBayArea,
soDavebegancommuting,typicallyspendingMondaythroughThursday
inSouthernCaliforniaandthenflyingnorthtospendweekendswithme.
Thispatterncontinuedevenafterweweremarried.
Afterthe birth ofour son, Davebegan flying back andforth several
timesaweek.Itwasgreatthatwehadtheabilityforhimtocommute,
but it was far from ideal. Even though he was making an exhausting
efforttobewithmeandourbaby,hewasstillgonealot.SinceIwas
withthebabyfull-time,thegreatmajorityofchildcarefelltome.The
division of labor felt uneven and strained our marriage. We hired a
nanny, but she couldn’t solve all our problems; the emotional support
andsharedexperiencethataspouseprovidescannotbebought.Aftera
fewshortmonthsofparenthood,wehadalreadyfallenintotraditional,
lopsidedgenderroles.
Wewerenotunique.Inthelastthirtyyears,womenhavemademore
progress in the workforce than in the home. According to the most
recentanalysis,whenahusbandandwifebothareemployedfull-time,
themotherdoes40percentmorechildcareandabout30percentmore
houseworkthanthefather.
1
A2009surveyfoundthatonly9percentof
peopleindual-earnermarriagessaidthattheysharedhousework,child
care, and breadwinning evenly.
2
So while men are taking on more
household responsibilities, this increase is happening very slowly, and
wearestillfarfromparity.
3
(Perhapsunsurprisingly,same-sexcouples
dividehouseholdtasksmuchmoreevenly.)
4
Public policy reinforces this gender bias. The U.S. Census Bureau
considersmothersthe“designatedparent,”evenwhenbothparentsare
present in the home.
5
When mothers care for their children, it’s
“parenting,” but when fathers care for their children, the government
deemsita“childcarearrangement.”
6
Ihaveevenheardafewmensay
thattheyareheadinghometo“babysit”fortheirchildren.Ihavenever
heardawomanrefertotakingcareofherownchildrenas“babysitting.”
Afriendofmineranateam-buildingexerciseduringacompanyretreat
wherepeoplewereaskedtofillintheirhobbies.Halfofthemeninthe
grouplisted“theirchildren”ashobbies.Ahobby?Formostmothers,kids
arenotahobby.Showeringisahobby.
MyfriendsKatieandScottMiticflipthispattern.KatieandScottare
bothSiliconValleyentrepreneurswhoworkfull-time.Aboutayearago,
ScotttraveledtotheEastCoastforwork.Hewasstartingalate-morning
meeting when his phone rang. His team only heard one side of the
conversation.“Asandwich,carrotsticks,acut-upapple,pretzels,anda
cookie,”Scottsaid.Hehungupsmilingandexplainedthathiswifewas
askingwhatsheshouldputinthekids’lunchboxes.Everyonelaughed.
Afewmonthslater,Scottwasbackeastwiththesameworkcolleagues.
TheywereinacablatethatmorningwhenScott’sphonerang.Histeam
listenedindisbeliefashepatientlyrepeatedthelunchlistalloveragain:
“Asandwich,carrotsticks,acut-upapple,pretzels,andacookie.”
When Scott tells this story, it’s sweet and funny. But take this same
storyandswitchthegendersanditlosesitscharm.That’sjustrealityfor
most couples. Scott and Katie buck expectations with their division of
household duties. There’s an epilogue to their story. Scott went on a
third trip and discovered that Katie forgot to make the kids’ lunches
altogether.Sherealizedherslipupmidmorningandsolvedtheproblem
by having a pizza delivered to the school cafeteria. Their kids were
thrilled, but Scott was not. Now when he travels, he packs lunches in
advanceandleavesnoteswithspecificinstructionsforhiswife.
There may be an evolutionary basis for one parent knowing better
what to put in a child’s lunch. Women who breast-feed are arguably
baby’sfirstlunchbox.Butevenifmothersaremorenaturallyinclined
toward nurturing, fathers can match that skill with knowledge and
effort. If women want to succeed more at work and if men want to
succeed more at home, these expectations have to be challenged. As
Gloria Steinem once observed, “It’s not about biology, but about
consciousness.”
7
Weovercomebiologywithconsciousnessinotherareas.Forexample,
storing large amounts of fat was necessary to survive when food was
scarce,soweevolvedtocraveitandconsumeitwhenit’savailable.But
inthiseraofplenty,wenolongerneedlargeamountsoffuelinreserve,
soinsteadofsimplygivingintothisinclination,weexerciseandlimit
caloricintake.Weusewillpowertocombatbiology,oratleastwetry.
So even if “mother knows best” is rooted in biology, it need not be
writteninstone.Awillingmotherandawillingfatherareallitrequires.
Yes,someoneneedstorememberwhatgoesintothelunchbox,butas
Katiewillattest,itdoesnothavetobeMom.
As women must be more empowered at work, men must be more
empowered at home. I have seen so many women inadvertently
discourage their husbands from doing their share by being too
controllingorcritical.Socialscientistscallthis“maternalgatekeeping,”
whichisafancytermfor“Ohmigod,that’snotthewayyoudoit!Just
moveasideandletme!”
8
Whenitcomestochildren,fathersoftentake
theircuesfrommothers.Thisgivesamothergreatpowertoencourage
orimpedethefather’sinvolvement.Ifsheactsasagatekeepermother
and is reluctant to hand over responsibility, or worse, questions the
father’sefforts,hedoesless.
Wheneveramarriedwomanasksmeforadviceoncoparentingwitha
husband, I tell her to let him put the diaper on the baby any way he
wantsaslongashe’sdoingithimself.Andifhegetsuptodealwiththe
diaperbeforebeingasked,sheshouldsmileevenifheputsthatdiaper
onthebaby’shead.Overtime,ifhedoesthingshisway,he’llfindthe
correctend.Butifhe’sforcedtodothingsherway,prettysoonshe’llbe
doingthemherself.
Anyonewhowantshermatetobeatruepartnermusttreathimasan
equal—and equally capable—partner. And if that’s not reason enough,
bearinmindthatastudyfoundthatwiveswhoengageingatekeeping
behaviorsdofivemorehoursoffamilyworkperweekthanwiveswho
takeamorecollaborativeapproach.
9
Anothercommonandcounterproductivedynamicoccurswhenwomen
assignorsuggesttaskstotheirpartners.Sheisdelegating,andthat’sa
step in the right direction. But sharing responsibility should mean
sharing responsibility. Each partner needs to be in charge of specific
activitiesoritbecomestooeasyforonetofeellikehe’sdoingafavor
insteadofdoinghispart.
Likemanypiecesofadvice,lettingapartnertakeresponsibilityanddo
his share in his own way is easy to say and hard to do. My brother,
David, and sister-in-law, Amy, were very aware of this tension when
theyfirstbecameparents.“Thereweremanytimeswhenourdaughter
wasmoreeasilyconsoledbyme,”Amysaid.“It’sreallyhardtolistento
your baby cry while your struggling husband with no breasts tries
desperately and sometimes awkwardly to comfort her. David was
insistentthatratherthanhandingthebabytomewhenshewascrying,
weallowhimtocomfortherevenifittooklonger.Itwasharderinthe
short run, but it absolutely paid off when our daughter learned that
DaddycouldtakecareofheraswellasMommy.”
I truly believe that the single most important career decision that a
woman makes is whether she will have a life partner and who that
partneris.Idon’tknowofonewomaninaleadershippositionwhoselife
partner is not fully—and I mean fully—supportive of her career. No
exceptions. And contrary to the popular notion that only unmarried
women can make it to the top, the majority of the most successful
femalebusinessleadershavepartners.Ofthetwenty-eightwomenwho
have served as CEOs of Fortune 500 companies, twenty-six were
married,onewasdivorced,andonlyonehadnevermarried.
10
Manyof
theseCEOssaidthey“couldnothavesucceededwithoutthesupportof
their husbands, helping with the children, the household chores, and
showingawillingnesstomove.”
11
Notsurprisingly,alackofspousalsupportcanhavetheoppositeeffect
onacareer.Ina2007studyofwell-educatedprofessionalwomenwho
hadleftthepaidworkforce,60percentcitedtheirhusbandsasacritical
factor in their decision.
12
These women specifically listed their
husbands’ lack of participation in child care and other domestic tasks
and the expectation that wives should be the ones to cut back on
employment as reasons for quitting. No wonder when asked at a
conference what men could do to help advance women’s leadership,
HarvardBusinessSchoolprofessorRosabethMossKanteranswered,“The
laundry.”
13
Taskslikelaundry,foodshopping,cleaning,andcookingare
mundaneandmandatory.Typically,thesetasksfalltowomen.
InJanuary2012,IreceivedaletterfromRuthChang,adoctorwith
twoyoungchildrenwhohadseenmyTEDTalk.Shehadbeenoffereda
newjoboverseeingseventy-fivedoctorsinfivemedicalclinics.Herfirst
instinct was to say no out of concern that she could not handle the
expandedresponsibilityinadditiontotakingcareofherfamily.Butthen
shewavered,andinthat moment, Dr. Chang wrote me, “Iheardyour
voicesaying,‘Sitatthetable’andIknewIhadtoacceptthepromotion.
So that evening, I told my husband I was taking the job … and then
handed him the grocery list.” Sharing the burden of the mundane can
makeallthedifference.
Mycareerandmarriageareinextricablyintertwined.Duringthatfirst
yearDaveandIwereparents,itbecameclearthatbalancingtwocareers
and two cities was not adding up to one happy family. Weneeded to
make some changes. But what? I loved my job at Google and he felt
enormously loyal to his team in L.A. We struggled through the
commuting for another long year of marital less-than-bliss. By then,
Dave was ready to leave Yahoo. He limited his job search to the San
Francisco area, which was a sacrifice on his part, since more of his
professional interests and contacts were in L.A. He eventually became
CEOofSurveyMonkeyandwasabletomovethecompanyheadquarters
fromPortlandtotheBayArea.
Oncewewereinthesamecity,itstilltookussometimetofigureout
how to coordinate our work schedules. Even though Dave and I are
extraordinarilyfortunateandcanaffordexceptionalchildcare,thereare
stilldifficultandpainfuldecisionsabouthowmuchtimeourjobsrequire
ustobeawayfrom ourfamilyandwhowillpickup theslack.Wesit
downatthebeginningofeveryweekandfigureoutwhichoneofuswill
driveourchildrentoschooleachday.Webothtrytobehomefordinner
asmanynightsaswecan.(Atdinner,wegoaroundthetableandshare
thebestandworsteventfromourday;Irefrainfromsayingso,butmy
bestisusuallybeinghomefordinnerinthefirstplace.)Ifoneofusis
scheduledtobeaway,theotheralmostalwaysarrangestobehome.On
weekends,Itrytofocus completely on my kids (althoughIhavebeen
knowntosneakoffafewe-mailsfromthebathroomofthelocalsoccer
field).
Likeallmarriages,oursisaworkinprogress.DaveandIhavehadour
shareofbumpsonourpathtoachievingaroughlyfifty-fiftysplit.After
alotofeffortandseeminglyendlessdiscussion,wearepartnersnotjust
in what we do, but in who is in charge. Each of us makes sure that
things that need to get done do indeed get done. Our division of
householdchoresisactuallyprettytraditional.Davepaysbills,handles
ourfinances,providestechsupport.Ischedulethekids’activities,make
surethereisfoodinthefridge,planthebirthdayparties.SometimesI’m
bothered by this classic gender division of labor. Am I perpetuating
stereotypesbyfallingintothesepatterns?ButIwouldratherplanaDora
theExplorerpartythanpayaninsurancebill,andsinceDavefeelsthe
exact opposite, this arrangement works for us. It takes continual
communication,honesty,andalotofforgivenesstomaintainarickety
balance. We are never at fifty-fifty at any given moment—perfect
equality is hard to define or sustain—but we allow the pendulum to
swingbackandforthbetweenus.
Inthecomingyears,ourbalancingactmaygetharder.Ourchildren
arestillyoungandgotosleepearly,whichgivesmeplentyoftimeto
workatnight and even to watchwhatDave considers to be trulybad
TV. As the kids get older, we will have to adjust. Many of my friends
havetoldmethatteenagechildrenrequiremoretimefromtheirparents.
Everystageoflifehasitschallenges.Fortunately,IhaveDavetofigureit
out with me. He’s the best partner I could imagine—even though he’s
wrongaboutmyTVshowsbeingbad.
HavingatruepartnerlikeDaveisstillfartoorare.Whileweexpect
womentobenurturing,wedon’thavethesameexpectationsofmen.My
brother, David, once told me about a colleague who bragged about
playing soccer the afternoon that his first child was born. To David’s
credit,insteadofnoddingandsmiling,hespokeupandexplainedthat
hedidn’tthinkthatwaseithercoolorimpressive.Thisopinionneedsto
bevoicedloudlyandrepeatedlyonsoccerfields,inworkplaces,andin
homes.
My brother had a wonderful role model in my father, who was an
engagedandactiveparent.Likemostmenofhisgeneration,myfather
didverylittledomesticwork,butunlikemostmenofhisgeneration,he
washappy to changediapers and give baths.He was home for dinner
every night, since his ophthalmology practice required no travel and
involved few emergencies. He coached my brother’s and sister’s sports
teams(andwouldhavehappilycoachedmineifIhadbeentheslightest
bit coordinated). He helped me with my homework regularly and was
mymostenthusiasticfanwhenIparticipatedinoratorycontests.
Studies from around the world have concluded that children benefit
greatlyfrompaternalinvolvement.Researchoverthelastfortyyearshas
consistently found that in comparison to children with less-involved
fathers,childrenwithinvolvedandlovingfathershavehigherlevelsof
psychological well-being and better cognitive abilities.
14
When fathers
provide even just routine child care, children have higher levels of
educational and economic achievement and lower delinquency rates.
15
Their children even tend to be more empathetic and socially
competent.
16
These findings hold true for children from all
socioeconomic backgrounds, whether or not the mother is highly
involved.
We all need to encourage men to lean in to their families.
Unfortunately, traditional gender roles are reinforced not just by
individuals, but also by employment policies. Most companies in the
UnitedStatesoffermoretimeoffformaternitythanpaternityleave,and
mentakefarfewerextendedbreaksfromworkforfamilyreasons.
17
Our
lawssupportthisdoublestandard.IntheUnitedStates,onlyfivestates
provideanyincomereplacementforthecareofanewbaby(whichisa
large problem in and of itself). In three of these states, this benefit is
only offered to mothers and is characterized as a pregnancy disability
benefit.Onlytwostatesofferapaidfamilyleavebenefitthatfatherscan
use.
18
Ingeneral,fathersdonottakemuchtimeoffforanewchild;a
survey of fathers in the corporate sector found that the vast majority
tookoffoneweekorlesswhentheirpartnersgavebirth,hardlyenough
time to start out as an equal parent.
19
I’m proud that even before I
arrived,Facebookofferedequaltimeformaternityandpaternityleave.
When family friendly benefits like paternity leave or reduced work
hoursareoffered,bothmaleandfemaleemployeesoftenworrythatif
they take advantage of these programs, they will be seen as
uncommitted to their jobs. And for good reason. Employees who use
these benefits often face steep penalties ranging from substantial pay
cutstolostpromotionstomarginalization.
20
Bothmenandwomencan
bepenalizedatworkforprioritizingfamily,butmenmaypayaneven
higher price.
21
When male employees take a leave of absence or just
leave work early to care for a sick child, they can face negative
consequences that range from being teased to receiving lower
performanceratingstoreducingtheirchanceforaraiseorpromotion.
22
Fathers who want to drop out of the workforce entirely and devote
themselves to child care can face extremely negative social pressure.
Currently,fathersmakeuplessthan4percentofparentswhoworkfull-
timeinsidethehome,andmanyreportthat it can be veryisolating.
23
MyfriendPeterNoonespentseveralyearsasastay-at-homefatherand
found that while people claimed to respect his choice, he did not feel
welcomedinto the socialcircles in hisneighborhood. As a man at the
playgroundor in the not-so-tactfully-named“Mommy and Me”classes,
strangersviewedhimwithacertainamountofdistrust.Thefriendlyand
easy connections that the women made were not extended to him.
24
Timeandagain,hewasremindedthathewasoutsidethenorm.
Gender-specific expectations remain self-fulfilling. The belief that
mothers are morecommitted to family than to work penalizes women
because employers assume they won’t live up to expectations of
professionaldedication.Thereverseistrueformen,whoareexpectedto
put their careers first. We judge men primarily by their professional
successandsendthemaclearmessagethatpersonalachievementsare
insufficientforthemtobevaluedorfeelfulfilled.Thismind-setleadsto
a grown man bragging on the soccer field that he left his postpartum
wifeandnewbornatthehospitaltogokickaball.
Makinggendermattersevenworse,men’ssuccessisviewednotjustin
absoluteterms,butoftenincomparisontotheirwives’.Theimageofa
happy couple still includes a husband who is more professionally
successful than the wife. If the reverse occurs, it’s perceived as
threatening to the marriage. People frequently pull me aside to ask
sympathetically, “How is Dave? Is he okay with, you know, all your
[whispering] success?” Dave is far more self-confident than I am, and
givenhisownprofessionalsuccess,thesecommentsareeasyforhimto
brushoff.Moreandmoremenwillhavetodothesame,sincealmost30
percent of U.S. working wives now outearn their husbands.
25
As that
numbercontinuestogrow,Ihopethewhisperingstops.
Dave and I can laugh off concerns about his supposedly fragile ego,
but for many women, this is no laughing matter. Women face enough
barrierstoprofessionalsuccess.Iftheyalsohavetoworrythattheywill
upsettheirhusbandsbysucceeding,howcanwehopetoliveinanequal
world?
When looking for a life partner, my advice to women is date all of
them: the bad boys, the cool boys, the commitment-phobic boys, the
crazyboys.Butdonotmarrythem.Thethingsthatmakethebadboys
sexy do not make them good husbands. When it comes time to settle
down,findsomeonewhowantsanequalpartner.Someonewhothinks
women should be smart, opinionated, and ambitious. Someone who
valuesfairnessandexpectsor,evenbetter,wantstodohisshareinthe
home.Thesemenexistand,trustme,overtime,nothingissexier.(Ifyou
don’tbelieveme,checkoutafabulouslittlebookcalledPornforWomen.
Onepageshowsamancleaningakitchenwhileinsisting,“Iliketoget
tothesethingsbeforeIhavetobeasked.”Anothermangetsoutofbed
inthemiddleofthenight,wondering,“Isthatthebaby?I’llgether.”)
26
KristinaSalen,theleaderofFidelity’smediaandinternetinvestment
group,toldmethatwhenshewasdating,shewantedtoseehowmucha
boyfriend would support her career, so she devised a test. She would
breakadateatthelastminuteclaimingtherewasaprofessionalconflict
and see how the guy would react. If he understood and simply
rescheduled,shewouldgooutwithhimagain.WhenKristinawantedto
takea relationship tothe next level,she gave himanother test. While
workinginemergingmarketsinthelate1990s,shewouldinvitetheguy
tovisitherfortheweekend…inSãoPaulo.Itwasagreatwaytofind
outifhewaswillingtofithisschedulearoundhers.Thetrialspaidoff.
She found her Mr. Right and they have been happily married for
fourteenyears.Notonlyisherhusband,Daniel,completelysupportiveof
hercareer,he’salsotheprimarycaregiverfortheirtwochildren.
Evenafterfindingtherightguy—orgal—noonecomesfullyformed.I
learned from my mother to be careful about role definition in the
beginning of a relationship. Even though my mother did most of the
householdwork,myfatheralwaysvacuumedthefloorafterdinner.She
neverhadtopersuadehimtodothischore;itwassimplyhisjobfrom
dayone.Atthestartofaromance,it’stemptingforawomantoshowa
more classic “girlfriendy” side by volunteeringto cookmeals and take
care of errands. And, suddenly, we’re back in 1955. If a relationship
beginsinanunequalplace,itislikelytogetmoreunbalancedwhenand
if children are added to the equation. Instead, use the beginning of a
relationship to establish the division of labor, just as Nora Ephron’s
dialogueinWhenHarryMetSallyremindsus:
HARRY:Youtakesomeonetotheairport,it’sclearlythebeginningofthe
relationship.That’swhyIhavenevertakenanyonetotheairportat
thebeginningofarelationship.
SALLY:Why?
HARRY:Becauseeventuallythingsmoveonandyoudon’ttakesomeone
totheairportandIneverwantedanyonetosaytome,“Howcome
younevertakemetotheairportanymore?”
If you want a fifty-fifty partnership, establish that pattern at the
outset. A few years ago, Mark Zuckerberg and his partner, now wife,
Priscilla Chan, made a donation to improve the Newark, New Jersey,
public school system and needed someone to run their foundation. I
recommendedJenHolleran,whohaddeepknowledgeandexperiencein
schoolreform.She also had fourteen-month-oldtwinsandhad cut her
hours by two-thirds since their birth. Her husband, Andy, is a child
psychiatristwhowasinvolvedwithraisingthekidswhenhewashome.
ButonceJenhadreducedherworkload,sheendedupbeingresponsible
for all of the household work, including running errands, paying bills,
cooking,andscheduling.WhentheoffercamefromMarkandPriscilla,
Jenwasn’tsureshewasreadytoupsetthecurrentorderbycommitting
to a full-time job with frequent travel. I urged her to set up the
relationship dynamic she wanted sooner rather than later. Jen
remembers my suggesting, “If you want an equal partnership, you
shouldstartnow.”
JenandAndydiscussedtheopportunityanddecidedsheshouldtake
thejobbecauseoftheimpactshecouldhave.Andwhowouldpickup
the slack? Andy would. He rearranged his work so he could be home
withtheboyseachmorningandnight,andevenmorewhenJentravels.
Henowpaysallthebillsandsqueezesingroceryrunsasmuchasshe
does.Hecooksandcleansmore,knowsthedetailsoftheschedule,and
ishappytobethenumberone,in-demandparentforhalftheweek.A
yearandahalfintothisnewarrangement,Andytoldmethatheloves
histimealonewiththeirboysandtheincreasedrolethathehasintheir
lives.Jenlovesherjobandisgladthatsheandherhusbandnowhavea
moreequalmarriage.“Mytimeisnowasvaluableashis,”shetoldme.
“Asaresult,wearehappier.”
Research supports Jen’s observation that equality between partners
leads to happier relationships. When husbands do more housework,
wives are less depressed, marital conflicts decrease, and satisfaction
rises.
27
When women work outside the home and share breadwinning
duties, couples are more likely to stay together. In fact, the risk of
divorcereducesbyabouthalfwhenawifeearnshalftheincomeanda
husband does half the housework.
28
For men, participating in child
rearingfostersthedevelopmentofpatience,empathy,andadaptability,
characteristics that benefit all of their relationships.
29
For women,
earning money increases their decision-making ability in the home,
protectsthemincaseofdivorce,andcanbeimportantsecurityinlater
years,aswomenoftenoutlivetheirhusbands.
30
Also—andmanymight
find this the most motivating factor—couples who share domestic
responsibilitieshavemoresex.
31
Itmaybecounterintuitive,butthebest
wayforamantomakeapassathiswifemightbetodothedishes.
Ialsofeelstronglythatwhenamotherstaysathome,hertimeduring
the day should still be considered real work—because it is. Raising
children is at least as stressful and demanding as a paying job. It is
unfairthatmothersarefrequentlyexpectedtoworklongintothenight
whilefatherswhoworkoutsidethehomegetthechancetorelaxfrom
theirdayjobs.Whenthefatherishome,heshouldtakeonhalfthechild
care and housework. Also, most employed fathers interact with other
grown-ups all day, while mothers at home are often starved for adult
conversation by evening. I know a woman who gave up a career as a
lawyer to be a stay-at-home mom and always insisted that when her
husband, a TV writer, got home from work, he asked her, “How was
yourday?”beforehelaunchedintoanaccountofhisown.
True partnership in our homes does more than just benefit couples
today;italsosetsthestageforthenextgeneration.Theworkplacehas
evolved more than the home in part because we enter it as adults, so
each generation experiences a new dynamic. But the homes we create
tend to be more rooted in our childhoods. My generation grew up
watchingourmothersdothechildcareandhouseworkwhileourfathers
earnedthewages.It’stooeasyforustogetstuckinthesepatterns.Itis
no surprise that married and cohabitating men whose mothers were
employed while they were growing up do more housework as adults
than other men.
32
The sooner we break the cycle, the faster we will
reachgreaterequality.
OneofthereasonsDaveisatruepartnerisbecausehegrewupina
home where his father set an extraordinary example. Sadly, Dave’s
father, Mel, passed away before I had a chance to meet him, but he
clearlywasamanwayaheadofhistime.Mel’smotherworkedsideby
sidewithherhusbandrunningthefamily’ssmallgrocerystore,soMel
grewupacceptingwomenasequals,whichwasunusualinthosedays.
As a single man, he became interested in the women’s movement and
read Betty Friedan’s The Feminine Mystique. He was the one who
introducedhiswife(andDave’smother),Paula,tothisfeministwake-up
call in the 1960s. He encouraged Paula to set up and lead PACER, a
nationalnonprofittohelpchildrenwithdisabilities.Alawprofessor,Mel
oftentaughtclassesatnight.Sincehewantedthefamilytohaveatleast
one meal together each day, he decided it would be breakfast and
preparedthemealhimself,completewithfresh-squeezedorangejuice.
A more equal division of labor between parents will model better
behaviorforthenextgeneration.Ihaveheardsomanywomensaythat
they wished their partners helped more with child care, but since it’s
onlyafewmoreyearsuntiltheirkidsareofftoschool,it’snotworththe
battle to change the dynamic. In my opinion, it is always worth the
battletochangeanundesirabledynamic.Ialsoworrythatthesewomen
willfacethesamedynamicwhenitcomestimetocareforagingparents.
Women provide more than twice as much care not only for their own
parents,butfortheirin-lawsaswell.
33
Thisisanadditionalburdenthat
needstobeshared.Andchildrenneedtoseeitbeingsharedsothattheir
generationwillfollowthatexample.
In2012,GloriaSteinemsatdowninherhomeforaninterviewwith
OprahWinfrey.Gloria reiteratedthatprogressforwomeninthehome
has trailed progress in the workplace, explaining, “Now we know that
womencandowhatmencando,butwedon’tknowthatmencando
what women can do.”
34
I believe they can and we should give them
morechancestoproveit.
This revolution will happen one family at a time. The good news is
thatmeninyoungergenerationsappearmoreeagertoberealpartners
than men in previous generations. A survey that asked participants to
ratetheimportanceofvariousjobcharacteristicsfoundthatmenintheir
forties most frequently selected “work which challenges me” as very
important, while men in their twenties and thirties most frequently
selectedhavingajobwithaschedulethat“allowsmetospendtimewith
myfamily.”
35
If these trendshold as thisgroup ages, itcould signal a
promisingshift.
Wonderful, sensitive men of all ages are out there. And the more
women value kindness and support in their boyfriends, the more men
will demonstrate it. Kristina Salen, my friend who devised the tests to
screenherdates,toldmethathersoninsiststhatwhenhegrowsup,he
wants to take care of his children “like Daddy does.” She and her
husbandwerethrilledtohearthis.Moreboysneedthatrolemodeland
thatchoice.Asmorewomenleanintotheircareers,moremenneedto
lean in to their families. We need to encourage men to be more
ambitiousintheirhomes.
Weneedmorementositatthetable…thekitchentable.
9
TheMythofDoingItAll
HAVING IT ALL.” Perhaps the greatest trap ever set for women was the
coining of this phrase. Bandied about in speeches, headlines, and
articles, these three little words are intended to be aspirational but
insteadmakeallofusfeellikewehavefallenshort.Ihavenevermeta
woman, or man, who has stated emphatically, “Yes, I have it all.”
Because no matter what any of us has—and how grateful we are for
whatwehave—noonehasitall.
Norcanwe.Theveryconceptofhavingitallfliesinthefaceofthe
basiclawsofeconomicsandcommonsense.AsSharonPoczter,professor
ofeconomicsatCornell,explains,“Theantiquatedrhetoricof‘havingit
all’disregardsthebasisofeveryeconomicrelationship:theideaoftrade-
offs.Allofusaredealingwiththeconstrainedoptimizationthatislife,
attemptingtomaximizeourutilitybasedonparameterslikecareer,kids,
relationships,etc.,doingourbesttoallocatetheresourceoftime.Dueto
thescarcityofthisresource,therefore,noneofuscan‘haveitall,’and
thosewhoclaimtoaremostlikelylying.”
1
“Havingitall”isbestregardedasamyth.Andlikemanymyths,itcan
deliver a helpful cautionary message. Think of Icarus, who soared to
greatheightswithhisman-madewings.Hisfatherwarnedhimnottofly
toonearthesun,butIcarusignoredtheadvice.Hesoaredevenhigher,
hiswingsmelted,andhecrashedtoearth.Pursuingbothaprofessional
andpersonallifeisanobleandattainablegoal,uptoapoint.Women
shouldlearnfromIcarustoaimforthesky,butkeepinmindthatweall
havereallimits.
Insteadofponderingthequestion“Canwehaveitall?,”weshouldbe
asking the more practical question “Can we do it all?” And again, the
answer is no. Each of us makes choices constantly between work and
family,exercisingandrelaxing,makingtimeforothersandtakingtime
forourselves.Beingaparentmeansmakingadjustments,compromises,
andsacrifices every day. For most people, sacrificesand hardships are
not a choice, but a necessity. About 65 percent of married-couple
families with children in the United States have two parents in the
workforce, with almost all relying on both incomes to support their
household.
2
Being a single working parent can be even more difficult.
About 30 percent of families with children are led by a single parent,
with85percentofthoseledbyawoman.
3
Motherswhoworkoutsidethehomeareconstantlyremindedofthese
challenges.TinaFeynotedthatwhenshewaspromotingthemovieDate
Night with Steve Carell, a father of two and star of his own sitcom,
reporterswouldgrillFeyonhowshebalancesherlife,butneverposed
thatquestiontohermalecostar.AsshewroteinBossypants,“Whatisthe
rudestquestionyoucanaskawoman?‘Howoldareyou?’‘Whatdoyou
weigh?’‘WhenyouandyourtwinsisterarealonewithMr.Hefner,do
youhavetopretendtobelesbians?’No,theworstquestionis‘Howdo
youjuggleitall?’…Peopleconstantlyaskme,withanaccusatorylook
intheireyes.‘You’refuckingitallup,aren’tyou?’theireyessay.”
4
Feynailsit.Employedmothersandfathersbothstrugglewithmultiple
responsibilities,butmothersalsohavetoenduretherudequestionsand
accusatorylooksthatremindusthatwe’reshortchangingbothourjobs
and our children. As if we needed reminding. Like me, most of the
womenIknowdoagreatjobworryingthatwedon’tmeasureup.We
compareoureffortsatworktothoseofourcolleagues,usuallymen,who
typicallyhavefarfewerresponsibilitiesathome.Thenwecompareour
efforts at home to those of mothers who dedicate themselves solely to
their families. Outside observers reminding us that we must be
struggling—andfailing—isjustbittericingonanalreadysoggycake.
Tryingtodoitallandexpectingthatitallcanbedoneexactlyrightis
arecipefordisappointment.Perfectionistheenemy.GloriaSteinemsaid
it best: “You can’t do it all. No one can have two full-time jobs, have
perfect children and cook three meals and be multi-orgasmic ’til
dawn…Superwomanistheadversaryofthewomen’smovement.”
5
Dr.LaurieGlimcher,deanofWeillCornellMedicalCollege,said the
key for her in pursuing her career while raising children was learning
wheretofocusherattention.“Ihadtodecidewhatmatteredandwhat
didn’t and I learned to be a perfectionist in only the things that
mattered.” In her case, she concluded that scientific data had to be
perfect, but reviews and other mundane administrative tasks could be
consideredgoodenoughat95percent.Dr.Glimcheralsosaidshemade
itaprioritytogethomeatareasonablehour,addingthatwhenshegot
there,sherefusedtoworryaboutwhether“thelinenswerefoldedorthe
closets were tidy. You can’t be obsessive about these things that don’t
matter.”
6
AfewyearsbeforeIbecameamother,Ispokeonawomen’spanelfor
a local business group in Palo Alto. One of the other panelists, an
executivewithtwochildren,wasaskedthe(inevitable)questionabout
howshebalancesherworkandherchildren.Shestartedherresponseby
saying, “I probably shouldn’t admit this publicly …,” and then she
confessed that she put her children to sleep in their school clothes to
savefifteenpreciousminuteseverymorning.Atthetime,Ithoughtto
myself,Yup,sheshouldnothaveadmittedthatpublicly.
NowthatI’maparent,Ithinkthiswomanwasagenius.Weallface
limitsoftimeandpatience.Ihavenotyetputmychildrentosleepin
their school clothes, but there are mornings when I wish I had. I also
know that all the planning in the world cannot prepare us for the
constant challenges of parenting. In hindsight, I appreciate my fellow
panelist’scandor.Andinthespiritofthatcandor,Iprobablyshouldn’t
admitthispubliclyeither…
Lastyear,Iwastravelingwithmychildrentoabusinessconference.
SeveralotherSiliconValleyfolkswereattendingtoo,andJohnDonahoe,
theCEOofeBay,kindlyofferedusarideontheeBayplane.Whenthe
flightwasdelayedforseveralhours,mymainconcernwaskeepingmy
kids occupied so they would not disturb the other adult passengers. I
madeitthroughthedelaybyallowingthemtowatchendlessTVandeat
endless snacks. Then just as the flight finally took off, my daughter
startedscratchingherhead.“Mommy!Myheaditches!”sheannounced
loudly,speakingovertheheadsetshewaswearing(asshewatchedeven
moreTV).Ididn’tthinkanythingofituntilheritchinggrewfranticand
her complaints grew louder. I urged her to lower her voice, then
examined her head and noticed small white things. I was pretty sure I
knewwhattheywere.Iwastheonlypersonbringingyoungchildrenon
thiscorporateplane—andnowmydaughtermostlikelyhadlice!Ispent
therestoftheflightinacompletepanic,tryingtokeepherisolated,her
voicedown,andherhandsoutofherhair,whileIfuriouslyscannedthe
webforpicturesoflice.Whenwelanded,everyonepiledintorentalcars
tocaravantotheconferencehotel,butItoldthemtogoaheadwithout
me; I just needed to “pick something up.” I dashed to the nearest
pharmacy, where they confirmed my diagnosis. Fortunately, we had
avoideddirectcontactwith anyone elseontheplane,sotherewasno
way for the lice to have spread, which saved me from the fatal
embarrassmentofhavingtotellthegrouptochecktheirownheads.We
grabbedtheshampoothatIneededtotreatherand,asitturnedout,her
brother—and spent the night in a marathon hair-washing session. I
missedtheopeningnightdinner,and when asked why, Isaidmykids
weretired.Frankly,Iwastoo.AndeventhoughImanagedtoescapethe
lice,Icouldnotstopscratchingmyheadforseveraldays.
Itisimpossibletocontrolallthevariableswhenitcomestoparenting.
Forwomenwhohaveachievedprevioussuccessbyplanningaheadand
pushing themselves hard, this chaos can be difficult to accept.
Psychologist Jennifer Stuart studied a group of Yale graduates and
concluded that for such women, “the effort to combine career and
motherhood may be particularly fraught. The stakes are high, as they
may expect nothing less than perfection, both at home and in the
workplace. When they fall short of lofty ideals, they may retreat
altogether—fromworkplacetohomeorviceversa.”
7
Another one of my favorite posters at Facebook declares in big red
letters,“Doneisbetterthanperfect.”Ihavetriedtoembracethismotto
and let go of unattainable standards. Aiming for perfection causes
frustration at best and paralysis at worst. I agree completely with the
advice offered by Nora Ephron in her 1996 Wellesley commencement
speechwhensheaddressedtheissueofwomenhavingbothacareerand
family.Ephroninsisted,“Itwillbealittlemessy,butembracethemess.
It will be complicated, but rejoice in the complications. It will not be
anythinglikewhatyouthinkitwillbelike,butsurprisesaregoodfor
you.Anddon’tbefrightened:youcanalwayschangeyourmind.Iknow:
I’vehadfourcareersandthreehusbands.”
8
IwasextremelyfortunatethatearlyinmycareerIwaswarnedabout
the perils of trying to do it all by someone I deeply admired. Larry
KanarekmanagedtheWashington,D.C.,officeofMcKinsey&Company
whereIinternedin1994.Oneday,Larrygatheredeveryonetogetherfor
a talk. He explained that since he was running the office, employees
came to him when they wanted to quit. Over time, he noticed that
peoplequitforonereasononly:theywereburntout,tiredofworking
longhoursandtraveling.Larrysaidhecouldunderstandthecomplaint,
but what he could not understand was that all the peoplewho quit—
everysingleone—hadunusedvacationtime.Upuntilthedaytheyleft,
theydideverythingMcKinseyaskedofthembeforedecidingthatitwas
toomuch.
Larry implored us to exert more control over our careers. He said
McKinseywouldneverstopmakingdemandsonourtime,soitwasup
toustodecidewhatwewerewillingtodo.Itwasourresponsibilityto
drawtheline.Weneededtodeterminehowmanyhourswewerewilling
toworkinadayandhowmanynightswewerewillingtotravel.Iflater
on,thejobdidnotworkout,wewouldknowthatwehadtriedonour
ownterms.Counterintuitively,long-termsuccessatworkoftendepends
onnottryingtomeeteverydemandplacedonus.Thebestwaytomake
room for both life and career is to make choices deliberately—to set
limitsandsticktothem.
DuringmyfirstfouryearsatGoogle,Iwasintheofficefrom7:00a.m.
to7:00p.m.everydayataminimum.Irantheglobaloperatingteams
and thought it was critical that I stay on top of as many details as
possible. No one ever demanded that I work this schedule; typical of
SiliconValley,Googlewasnotthetypeofplacetosethoursforanyone.
Still,thecultureinthoseearlydayspromotedworkingaroundtheclock.
Whenmysonarrived,Iwantedto take the three monthsofmaternity
leaveGoogleoffered,butIworriedthatmyjobwouldnotbetherewhen
Ireturned.Eventsleadinguptohisbirthdidnotputmymindatease.
Googlewasgrowingquicklyandreorganizingfrequently.Myteamwas
oneofthelargestinthecompany,andcoworkersoftensuggestedways
to restructure, which usually meant that they would do more and I
would do less. In the months before my leave, several colleagues, all
men,rampeduptheseefforts,volunteeringto“helprunthings”whileI
was gone. Some of them even mentioned to my boss that I might not
return,soitmadesensetostartsharingmyresponsibilitiesimmediately.
ItriedtotakeLarryKanarek’sadviceanddrawmyownline.Idecided
that I wanted to focus entirely on my new role as a mother. I was
determined to truly unplug. I even made this decision public—a trick
that can help a commitment stick by creating greater accountability. I
announcedthatIwasgoingtotakethefullthreemonthsoff.
No one believed me. A group of my colleagues bet on how long I
would be off e-mail after giving birth, with not a single person taking
“morethanoneweek”ashisorherwager.Iwouldhavebeenoffended,
excepttheyknew me better than Iknew myself. I was backone-mail
frommyhospitalroomthedayaftergivingbirth.
Over the next three months, I was unable to unplug much at all. I
checked e-mail constantly. I organized meetings in my living room,
during which I sometimes breast-fed and probably freaked several
peopleout.(Itriedtosetthesegatheringsfortimeswhenmysonwould
besleeping,butbabiesmaketheirownschedules.)Iwentintotheoffice
forkeymeetings,babyintow.AndwhileIhadsomenicemomentswith
myson,Ilookbackonthatmaternityleaveasaprettyunhappytime.
Beinganewmotherwasexhausting,andwhenmysonslept,Iworked
insteadofrested.AndtheonlythingworsethaneveryoneknowingthatI
wasnotstickingtomyoriginalcommitmentwasthatIknewittoo.Iwas
lettingmyselfdown.
Three months later, my non-leave maternity leave ended. I was
returningtoajobIloved,butasIpulledthecaroutofthedrivewayto
headtotheofficeformyfirstfulldayback,Ifeltatightnessinmychest
and tears started to flow down my cheeks. Even though I had worked
throughoutmy“timeoff,”Ihaddonesoalmostentirelyfromhomewith
my son right next to me. Going back to the office meant a dramatic
change in the amount of time I would see him. If I returned to my
typicaltwelve-hourdays,Iwouldleavethehousebeforehewokeupand
returnafterhewasasleep.Inordertospendanytimewithhimatall,I
wasgoingtohavetomakechanges…andsticktothem.
Istartedarrivingatworkaround9:00a.m.andleavingat5:30p.m.
ThisscheduleallowedmetonursemysonbeforeIleftandgethomein
time to nurse again before putting him to sleep. I was scared that I
wouldlosecredibility,orevenmyentirejob,ifanyoneknewthatthese
weremynew in-the-office hours. Tocompensate,I started checking e-
mailsaround5:00a.m.Yup,Iwasawakebeforemynewborn.Thenonce
hewasdownatnight,Iwouldjumpbackonmycomputerandcontinue
myworkday.Iwenttogreatlengthstohidemynewschedulefrommost
people.Camille,myingeniousexecutiveassistant,cameupwiththeidea
of holding my first and last meetings of the day in other buildings to
makeitlesstransparentwhenIwasactuallyarrivingordeparting.When
I did leave directly from my office, I would pause in the lobby and
surveytheparkinglottofindacolleague-freemomenttobolttomycar.
(Givenmyawkwardness,weshouldallberelievedthatIonceworked
fortheTreasuryDepartmentandnottheCIA.)
Lookingback,Irealizethatmyconcernovermynewhoursstemmed
from my own insecurity. Google was hard charging and
hypercompetitive,butitalsosupportedcombiningworkandparenthood
—anattitudethatclearlystartedatthe top. Larry andSergeycameto
mybabyshowerandeachgavemeacertificatethatentitledmetoone
hour of babysitting. (I never used the certificates, and if I could find
them,IbetIcouldauctionthemoffforcharity,likelunchwithWarren
Buffett.) Susan Wojcicki, who blazed a trail by having four children
while being one of Google’s earliest and most valuable employees,
broughtherchildrentotheofficewhenherbabysitterwassick.Bothmy
boss,Omid,andDavidFischer,themostseniorleaderonmyteam,were
steadfastsupportersanddidnotallowothers to take over parts ofmy
job.
Slowly,itbegantodawnonmethatmyjobdidnotreallyrequirethat
I spend twelve full hours a day in the office. I became much more
efficient—morevigilantaboutonlyattendingorsettingupmeetingsthat
were truly necessary, more determined to maximize my output during
every minute I spent away from home. I also started paying more
attentiontotheworkinghoursofthosearoundme;cuttingunnecessary
meetings saved time for them as well. I tried to focus on what really
mattered. Long before I saw the poster, I began to adopt the mantra
“Doneisbetterthanperfect.”Done,whilestillachallenge,turnsoutto
befarmoreachievableandoftenarelief.BythetimeItookmysecond
maternityleave, I not only unplugged (mostly), but really enjoyed the
timewithbothmychildren.
My sister-in-law, Amy, a doctor, experienced almost the exact same
evolutioninattitude.“WhenIhadmyfirstchild,Iworkedtwelve-hour
days while trying to pump at work,” she told me. “I wanted to feel
connectedtomybabyinthelimitedhoursthatIwashome,soImade
myself her sole caregiver many nights. I believed that others were
demanding this of me—my bosses at work and my daughter at home.
Butintruth,Iwastorturingmyself.”Withthebirthofhersecondchild,
Amy adjusted her behavior. “I took three months off and handled my
returntoworkinmyownway,onmyownterms.AnddespitewhatI
had previously feared, my reputation and productivity weren’t hurt a
bit.”
I deeply understandthe fear of appearing to be putting our families
aboveourcareers.Mothersdon’twanttobeperceivedaslessdedicated
to their jobs than men or women without family responsibilities. We
overworktoovercompensate.Eveninworkplacesthatofferreducedor
flextime arrangements, people fear that reducing their hours will
jeopardize their career prospects.
9
And this is not just a perception
problem. Employees who make use of flexible work policies are often
penalized and seen as less committed than their peers.
10
And those
penaltiescanbegreaterformothersinprofessionaljobs.
11
Thisallneeds
to change, especially since new evidence suggests working from home
mightactuallybemoreproductiveincertaincases.
12
Itisdifficulttodistinguishbetweentheaspectsofajobthataretruly
necessaryandthosethatarenot.Sometimesthesituationishardtoread
andthelinesarehardtodraw.Amytoldmeaboutaconferencedinner
sheattendedwithagroupoffellowphysicians,includingonewhohad
givenbirthtoherfirstchildseveralweeksearlier.Abouttwohoursinto
themeal,thenewmomwaslookinguncomfortable,glancingrepeatedly
at her cell phone. As a mother herself, Amy was sensitive to the
situation. “Do you need to leave and pump?” she whispered to her
colleague.Thenewmomsheepishlyadmittedthatshehadbroughther
baby and her mother to the conference. She was looking at her cell
phonebecauseher motherwastextingherthatthebabyneededtobe
fed.Amyencouragedthenewmomtoleaveimmediately.Oncesheleft,
theyoungmother’s mentor, an oldermalephysician, admitted that he
hadnoideathatshehadbroughtherbaby.Ifhehadknown,hewould
have encouraged her to leave earlier. She was torturing herself
unnecessarily. This is one instance where I would have recommended
nottositatthetable.
Technologyisalsochangingtheemphasisonstrictofficehourssince
so much work can be conducted online. While few companies can
provideasmuchflexibilityasGoogleandFacebook,otherindustriesare
startingtomovein a similardirection.Still,thetraditionalpracticeof
judging employees by face time rather than results unfortunately
persists.Becauseofthis,manyemployeesfocusonhoursclockedinthe
office rather than on achieving their goals as efficiently as possible. A
shift to focusing more on results would benefit individuals and make
companiesmoreefficientandcompetitive.
13
In his latest book, General Colin Powell explains that his vision of
leadership rejects “busy bastards” who put in long hours at the office
withoutrealizing the impact theyhave on their staff.He explains that
“in every senior job I’ve had I’ve tried to create an environment of
professionalismandtheveryhighest standards.Whenitwasnecessary
togetajobdone,Iexpectedmysubordinatestoworkaroundtheclock.
Whenthatwasnotnecessary,Iwantedthemtoworknormalhours,go
homeatadecenttime,playwiththekids,enjoyfamilyandfriends,read
anovel,cleartheirheads,daydream,andrefreshthemselves.Iwanted
themtohavealifeoutsidetheoffice.Iampayingthemforthequalityof
theirwork,notforthehourstheywork.Thatkindofenvironmenthas
alwaysproducedthebestresultsforme.”
14
Itisstillfartooraretowork
forsomeoneaswiseasGeneralPowell.
A related issue that affects many Americans is the extension of
workinghours.
15
In2009,marriedmiddle-incomeparentsworkedabout
eight and a half hours more per week than in 1979.
16
This trend has
been particularly pronounced among professionals and managers,
especiallymen.
17
Asurveyofhigh-earningprofessionalsinthecorporate
worldfoundthat62percentworkmorethanfiftyhoursaweekand10
percent work more than eighty hours per week.
18
Technology, while
liberating us at times from the physical office, has also extended the
workday.A2012surveyofemployedadultsshowedthat80percentof
the respondents continued to work after leaving the office, 38 percent
checked e-mail at the dinner table, and 69 percent can’t go to bed
withoutcheckingtheirin-box.
19
Mymotherbelievesthatmygenerationissufferinggreatlyfromthis
endlessworkschedule.Duringherchildhoodandmine,afull-timejob
meant forty hours a week—Monday through Friday, 9:00 a.m. to 5:00
p.m.Shetellsmeoverandover,“There’stoomuchpressureonyouand
yourpeers.It’snotcompatiblewithanormallife.”Butthisisthenew
normalformanyofus.
The new normal means that there are just not enough hours in the
day.Foryears,Iattemptedtosolvethisproblembyskimpingonsleep,a
common but often counterproductive approach. I realized my mistake
partiallyfromobservingmychildrenandseeinghowahappychildcan
melt into a puddle of tears when he’s shy a couple hours of sleep. It
turnsoutthatadultsaren’tmuchdifferent.Sleepingfourorfivehoursa
night induces mental impairment equivalent to a blood alcohol level
abovethelegaldrivinglimit.
20
Sleepdeprivationmakespeopleanxious,
irritable,andconfused.(JustaskDave.)IfIcouldgobackandchange
onethingabouthowIlivedinthoseearlyyears,Iwouldforcemyselfto
getmoresleep.
It’snotonlyworkingparentswhoarelooking formorehoursinthe
day; people without children are also overworked, maybe to an even
greaterextent. When I was in businessschool, I attended aWomen in
Consultingpanelwiththreespeakers:twomarriedwomenwithchildren
andonesinglewomanwithoutchildren.Afterthemarriedwomenspoke
about how hard it was to balance their lives, the single woman
interjectedthatshewastiredofpeoplenottakingherneedtohavealife
seriously.Shefeltthathercolleagueswerealwaysrushingofftobewith
their families, leaving her to pick up the slack. She argued, “My
coworkersshouldunderstandthatIneedtogotoapartytonight—and
thisisjustaslegitimateastheirkids’soccergame—becausegoingtoa
partyistheonlywayImightactuallymeetsomeoneandstartafamily
soIcanhaveasoccergametogotooneday!”Ioftenquotethisstoryto
makesuresingleemployeesknowthatthey,too,haveeveryrighttoa
fulllife.
Myownconcernsaboutcombiningmycareerandfamilyrosetothe
forefrontagainwhenIwasconsideringleavingGoogle for Facebook. I
hadbeen at Google for sixand a half years and had strong leaders in
place for each of my teams. By then, Google had more than 20,000
employeesandbusinessproceduresthatransmoothlyandallowedmeto
makeithomefordinnerwithmychildrenalmosteverynight.Facebook,
on the other hand, had only 550 employees and was much more of a
start-up.Latenightmeetingsandall-nighthackathonswereanaccepted
partoftheculture.Iworriedthattakinganewjobmightunderminethe
balanceIhadworkedhardtoachieve.IthelpedthatDavewasworking
as an entrepreneur-in-residence at a venture capital firm, so he had
almostcompletecontrolof his schedule.Heassuredmethathewould
takeonmoreathometomakethisworkforourfamily.
MyfirstsixmonthsatFacebookwerereallyhard.IknowI’msupposed
to say “challenging,” but “really hard” is more like it. A lot of the
companyfollowedMark’sleadandworkednight-owlengineeringhours.
Iwouldscheduleameetingwithsomeonefor9:00a.m.andtheperson
would not show up, assuming that I meant 9:00 p.m. I needed to be
around when others were and I worried that leaving too early would
makemestandoutlikeasore—andold—thumb.Imisseddinnerafter
dinner with my kids. Dave told me that he was home with them and
theywerefine.ButIwasnot.
IthoughtaboutLarryKanarek’sspeechbackatMcKinseyandrealized
that if I didn’t take control of the situation, my new job would prove
unsustainable.Iwouldresentnotseeingmyfamilyandruntheriskof
becomingthe employee who quit with unused vacation time. I started
forcingmyselftoleavetheofficeatfivethirty.Everycompetitive,type-A
fiberofmybeingwasscreamingatmetostay,butunlessIhadacritical
meeting,Iwalkedoutthatdoor.AndonceIdidit,IlearnedthatIcould.
I am not claiming, nor have I ever claimed, that I work a forty-hour
week. Facebook is available around the world 24/7, and for the most
part,soamI.ThedayswhenIeventhinkofunpluggingforaweekend
or vacation are long gone. And unlike my job at Google, which was
basedalmostexclusivelyinCalifornia,myFacebookrolerequiresalotof
travel.Asaresult,Ihavebecomeevenmorevigilantaboutleavingthe
officetohavedinnerwithmychildrenwhenI’mnotontheroad.
Istillstrugglewiththetrade-offsbetweenworkandhomeonadaily
basis.EverywomanIknowdoes,andIknowthat I’mfarluckierthan
most.Ihaveremarkableresources—ahusbandwhoisarealpartner,the
abilitytohiregreatpeopletoassistmebothintheofficeandathome,
and a good measure of control over my schedule. I also have a
wonderfulsisterwholivesclosebyandisalwayswillingtotakecareof
hernieceandnephew,occasionallyatamoment’snotice.She’sevena
pediatrician,somykidsarenotjustinlovinghands,they’reinmedically
trained hands. (Not all people are close to their family, either
geographicallyoremotionally.Fortunately,friendscanbeleanedonto
providethistypeofsupportforeachother.)
Ifthereisanewnormalfortheworkplace,thereisanewnormalfor
thehometoo.Justasexpectationsforhowmanyhourspeoplewillwork
have risen dramatically, so have expectations for how many hours
mothers will spend focused on their children. In 1975, stay-at-home
mothers spent an average of about eleven hours per week on primary
child care (defined as routine caregiving and activities that foster a
child’s well-being, such as reading and fully focused play). Mothers
employed outside the home in 1975 spent six hours doing these
activities.Today,stay-at-homemothersspendaboutseventeenhoursper
week on primary child care, on average, while mothers who work
outside the home spend about eleven hours. This means that an
employed mother today spends about the same amount of time on
primarychildcareactivitiesasanonemployedmotherdidin1975.
21
Mymemoryofbeingakidisthatmymotherwasavailablebutrarely
hovering or directing my activities. My siblings and I did not have
organized playdates. We rode our bikes around the neighborhood
without adult supervision. Our parents might have checked on our
homework once in a while, but they rarely sat with us while we
completed it. Today, a “good mother” is always around and always
devotedtotheneedsofherchildren.Sociologistscallthisrelativelynew
phenomenon “intensive mothering,” and it has culturally elevated the
importance of women spending large amounts of time with their
children.
22
Being judged against the current all-consuming standard
meansmotherswhoworkoutsidethehomefeelasifwearefailing,even
if we are spending the same number of hours with our kids as our
mothersdid.
When I drop my kids off at school and see the mothers who are
stayingtovolunteer,IworrythatmychildrenareworseoffbecauseI’m
notwiththemfull-time.Thisiswheremytrustinharddataandresearch
has helped me the most. Study after study suggests that the pressure
societyplacesonwomentostayhomeanddo“what’sbestforthechild”
isbasedonemotion,notevidence.
In1991,theEarlyChildCareResearchNetwork,undertheauspicesof
theNationalInstituteofChildHealthandHumanDevelopment,initiated
themostambitiousandcomprehensivestudytodateontherelationship
between child care and child development, and in particular on the
effect of exclusive maternal care versus child care. The Research
Network,whichcomprisedmorethanthirtychilddevelopmentexperts
from leading universities across the country, spent eighteen months
designingthestudy.Theytrackedmorethanonethousandchildrenover
thecourseoffifteenyears,repeatedlyassessingthechildren’scognitive
skills, language abilities, and social behaviors. Dozens of papers have
been published about what they found.
23
In 2006, the researchers
released a report summarizing their findings, which concluded that
“children who were cared for exclusively by their mothers did not
develop differently than those who were also cared for by others.”
24
They found no gap in cognitive skills, language competence, social
competence,abilitytobuildandmaintainrelationships,orinthequality
of the mother-child bond.
25
Parental behavioral factors—including
fathers who are responsive and positive, mothers who favor “self-
directedchild behavior,” andparents with emotional intimacy intheir
marriages—influence a child’s development two to three times more
than any form of child care.
26
One of the findings is worth reading
slowly,maybeeventwice:“Exclusivematernalcarewasnotrelatedto
better or worse outcomes for children. There is, thus, no reason for
motherstofeelasthoughtheyareharmingtheirchildreniftheydecide
towork.”
27
Childrenabsolutelyneedparentalinvolvement,love,care,time,and
attention. But parents who work outside the home are still capable of
giving their children a loving and secure childhood. Some data even
suggest that having two parents working outside the home can be
advantageoustoachild’sdevelopment,particularlyforgirls.
28
AlthoughIknowthedataandunderstandintellectuallythatmycareer
is not harming my children, there are times when I still feel anxious
aboutmychoices.Afriendofminefeltthesameway,soshediscussedit
withhertherapistand,later,sharedthisinsight:“Mytherapisttoldme
thatwhenIwasworryingabouthowmuchIwasleavingmygirls,that
separation anxiety is actually more about the mom than the kids. We
talkaboutitasthoughitisaproblemforchildren,butactuallyitcanbe
moreofanissueforthemom.”
I always want to do more for my children. Because of work
obligations, I’ve missed doctor’s appointments and parent-teacher
conferencesand have had to travel when my kids were sick.I haven’t
missed a dance recital yet, but it probably will happen. I have also
missedalevelofdetailabouttheirlives.Ionceaskedamotheratour
schoolifsheknewanyoftheotherkidsinthefirst-gradeclass,hoping
for a familiar name or two. She spent twenty minutes reciting from
memorythenameofeverychild,detailingtheirparents,siblings,which
class they had been in the year before, and their interests. How could
shepossiblyknowallthis?WasIabadmotherfornotknowinganyof
this?Andwhyshoulditevenbotherme?
Iknewtheanswertothatlastquestion.Itbotheredmebecauselike
most people who have choices, I am not completely comfortable with
mine. Later that same year, I dropped my son off at school on St.
Patrick’sDay.AshegotoutofthecarwearinghisfavoriteblueT-shirt,
the same mother pointed out, “He’s supposed to be wearing green
today.”Isimultaneouslythought,Oh,whothehellcanrememberthatit’s
St.Patrick’sDay?andI’mabadmom.
Guiltmanagementcanbejustasimportantastimemanagementfor
mothers.WhenIwentbacktomyjobaftergivingbirth,otherworking
motherstoldmetopreparefortheday that my son would cry for his
nanny. Sure enough, when he was about eleven months old, he was
crawlingonthefloorofhisroomandputhiskneedownonatoy.He
lookedupforhelp,crying,andreachedforherinsteadofme.Itpierced
my heart, but Dave thought it was a good sign. He reasoned that we
werethecentralfiguresinourson’slife,butforminganattachmenttoa
caregiver was good for his development. I understood his logic,
especiallyinretrospect,butatthetime,ithurtlikehell.
Tothisday,IcountthehoursawayfrommykidsandfeelsadwhenI
missadinneroranightwiththem.DidIhavetotakethistrip?Wasthis
speech really critical for Facebook? Was this meeting truly necessary?
Farfromworryingaboutnightshemisses,Davethinksweareheroesfor
gettinghomefordinnerasoftenaswedo.Ourdifferentviewpointsseem
inextricably gender based. Compared to his peers, Dave is an
exceptionallydevoteddad.Comparedtomanyofmypeers,Ispendalot
more time away from my children. A study that conducted in-depth
interviews with mothers and fathers in dual-earner families uncovered
similarreactions.Themotherswereriddledwithguiltaboutwhattheir
jobs were doing to their families. The fathers were not.
29
As Marie
Wilson, founder of the White House Project, has noted, “Show me a
womanwithoutguiltandI’llshowyouaman.”
30
IknowthatIcaneasilyspendtimefocusingonwhatI’mnotdoing;
like many, I excel at self-flagellation. And even with my vast support
system,therearetimes when I feel pulled intoomanydirections.But
whenIdwelllessontheconflictsandcompromises,andmoreonbeing
fullyengagedwiththetaskathand,thecenterholdsandIfeelcontent.I
lovemyjobandthebrilliantandfascinatingpeopleIworkwith.Ialso
lovemytimewithmykids.AgreatdayiswhenIrushhomefromthe
crazinessoftheofficetohavedinnerwithmyfamilyandthensitinthe
rockingchairinthecornerofmydaughter’sroomwithbothofmykids
on my lap. We rock and readtogether, just a quiet (okay,not always
quiet),joyfulmomentattheendoftheirday.Theydriftofftosleepand
Idrift(okay,run)backtomylaptop.
It’salsofunwhenmytwoworldscollide.Foraperiodoftime,Mark
hostedMonday-nightstrategysessionsathishouse.BecauseIwouldn’t
bemakingithomefordinner,mykidscameintotheoffice.Facebookis
incredibly family friendly, and my children were in heaven, entranced
bypizza,endlesscandy,andthe huge pile of Legosthattheengineers
kindlysharewithyoungvisitors.Itmademehappythatmykidsgotto
know my colleagues and my colleagues got to know them. Mark had
beenteachingmysonhowtofence,sotheywouldsometimespractice
withpretendfoils,whichwasadorable.Markalsotaughtbothmykids
variousofficepranks,whichwasslightlylessadorable.
Iwouldneverclaimtobeabletofindserenityortotalfocusinevery
moment.Iamsofarfromthat.ButwhenIrememberthatnoonecando
itallandidentifymyrealprioritiesathomeandatwork,Ifeelbetter,
andIammoreproductiveintheofficeandprobablyabettermotheras
well. Stanford professor Jennifer Aaker’s work shows that setting
obtainablegoalsiskeytohappiness.
31
Insteadofperfection,weshould
aimforsustainableandfulfilling.Therightquestionisnot“CanIdoit
all?”but“CanIdowhat’smostimportantformeandmyfamily?”The
aimistohavechildrenwhoarehappyandthriving.WearinggreenT-
shirtsonSt.Patrick’sDayispurelyoptional.
IfIhadtoembraceadefinitionofsuccess,itwouldbethatsuccessis
makingthebestchoiceswecan…andacceptingthem.JournalistMary
CurtissuggestedinTheWashingtonPostthatthebestadviceanyonecan
offer“isforwomenandmentodroptheguilttrip,evenastheminutes
tickaway.Thesecretisthereisnosecret—justdoingthebestyoucan
withwhatyou’vegot.”
32
In December 2010, I was standing with Pat Mitchell, waiting to go
onstagetogivemyTEDTalk.Thedaybefore,Ihaddroppedmydaughter
offatpreschoolandtoldherIwasflyingtotheEastCoastsoIwouldn’t
seeherthatnight.Sheclungtomylegandbeggedme not to leave. I
couldn’tshakethatimageand,atthelastminute,askedPatifIshould
addittomyspeech.“Absolutelytellthatstory,”saidPat.“Otherwomen
gothroughthis,andyou’llhelpthembybeinghonestthatthisishard
foryoutoo.”
Itookadeepbreathandsteppedonstage.Itriedtobeauthenticand
sharedmytruth. I announced to theroom—and basically everyone on
theinternet—thatIfallveryshortofdoingitall.AndPatwasright.It
felt really good not just to admit this to myself, but to share it with
others.
10
Let’sStartTalkingAboutIt
SOMETIMES I WONDERwhatitwouldbeliketogothroughlifewithoutbeing
labeledbymygender.Idon’twakeupthinking,WhatamIgoingtodo
todayasFacebook’sfemaleCOO?,butthat’softenhowI’mreferredtoby
others.Whenpeopletalkaboutafemalepilot,afemaleengineer,ora
femaleracecardriver,theword“female”impliesabitofsurprise.Men
intheprofessionalworldarerarelyseenthroughthissamegenderlens.
A Google search for “Facebook’s male CEO” returns this message: “No
resultsfound.”
AsGloriaSteinemobserved,“Whoeverhaspowertakesoverthenoun
—and the norm—while the less powerful get an adjective.”
1
Since no
one wants to be perceived as less powerful, a lot of women reject the
gender identification and insist, “I don’t see myself as a woman; I see
myself as a novelist/athlete/professional/fill-in-the-blank.” They are
right to do so. No one wants her achievements modified. We all just
wanttobethenoun.Yettheworldhasawayofremindingwomenthat
theyarewomen,andgirlsthattheyaregirls.
Inbetweenmyjuniorandsenioryearsofhighschool,Iworkedasa
page in Washington, D.C., for my hometown congressman, William
Lehman. The Speaker of the House at the time was the legendary
Massachusetts representative Tip O’Neill, and Congressman Lehman
promisedtointroducemetohimbeforethesummerended.Butasthe
daystickedby,itdidn’thappen.Anditdidn’thappen.Then,onthevery
lastdayofthesession,hemadegoodonhispromise.Inthehalloutside
the House floor, he pulled me over to meet Speaker O’Neill. I was
nervous,butCongressmanLehmanputmeateasebyintroducingmein
thenicestwaypossible,tellingtheSpeakerthatIhadworkedhardall
summer. The Speaker looked at me, then reached over and patted my
head.Heturnedtothecongressmanandremarked,“She’spretty.”Then
heturnedhisattentionbacktomeandaskedjustonequestion:“Areyou
apom-pomgirl?”
Iwascrushed.Lookingback,Iknowhiswordswereintendedtoflatter
me,butinthemoment,Ifeltbelittled.Iwantedtoberecognizedforthe
work I had done. I reacted defensively. “No,” I replied. “I study too
muchforthat.”Thenawaveofterrorstruckmeforspeakinguptothe
man who was third in line for the presidency. But no one seemed to
registermycurtandnot-at-allcleverresponse.TheSpeakerjustpatted
meonthehead—again!—andmovedalong.Mycongressmanbeamed.
Evento my teenage self,this sexism seemed retro.The Speaker was
bornin1912,eightyearsbeforewomenweregiventherighttovote,but
by the time I met him in the halls of Congress, society had (mostly)
evolved.Itwasobviousthat a woman could do anything amancould
do.Mychildhoodwasfilledwithfirsts—GoldaMeirinIsrael,Geraldine
Ferraro on the Mondale ticket, Sandra Day O’Connor on the Supreme
Court,SallyRideinspace.
Given all these strides, I headed into college believing that the
feminists of the sixties and seventies had done the hard work of
achievingequalityformygeneration.Andyet,ifanyonehadcalledmea
feminist, I would have quickly corrected that notion. This reaction is
prevalent even today according to sociologist Marianne Cooper (who
alsocontributedherextraordinaryresearchassistancetothisbook).In
her 2011 article, “The New F-Word,” Marianne wrote about college
EnglishprofessorMicheleElam,whoobservedsomethingstrangeinher
IntroductiontoFeministStudiescourse.Eventhoughherstudentswere
interested enough in gender equality to take an entire class on the
subject, very few “felt comfortable using the word ‘feminism.’ ” And
even “fewer identified themselves as feminists.” As Professor Elam
noted,itwasasifbeingcalledafeministwastosuspectthatsomefoul
epithethadbeenhurledyourway.”
2
Itsoundslikeajoke:Didyouheartheoneaboutthewomantakinga
feminist studies class who got angry when someone called her a
feminist?ButwhenIwasincollege,Iembracedthesamecontradiction.
Ononehand,Istartedagrouptoencouragemorewomentomajorin
economics and government. On the other hand, I would have denied
beinginanyway,shape,orformafeminist.Noneofmycollegefriends
thoughtofthemselvesasfeministseither.Itsaddensmetoadmitthatwe
did not see the backlash against women around us.
3
We accepted the
negative caricature of a bra-burning, humorless, man-hating feminist.
Shewasnotsomeonewewantedtoemulate,inpartbecauseitseemed
likeshecouldn’tgetadate.Horrible,Iknow—thesadironyofrejecting
feminismtogetmaleattentionandapproval.Inourdefense,myfriends
and I truly, if naïvely, believed that the world did not need feminists
anymore.Wemistakenlythoughtthattherewasnothinglefttofightfor.
IcarriedthisattitudewithmewhenIenteredtheworkforce.Ifigured
ifsexism still existed, Iwouldjust prove it wrong.I would do myjob
and do it well. What I didn’t know at the time was that ignoring the
issue is a classic survival technique. Within traditional institutions,
successhasoftenbeencontingentuponawomannotspeakingoutbut
fittingin,ormorecolloquially,being“oneoftheguys.”Thefirstwomen
to enter corporate America dressed in manly suits with button-down
shirts.Oneveteranbankingexecutivetoldmethatsheworeherhairina
bunfortenyearsbecauseshedidnotwantanyonetonoticeshewasa
woman.Whilestyleshaverelaxed,womenstillworryaboutstickingout
too much. I know an engineer at a tech start-up who removes her
earringsbeforegoingtoworksocoworkerswon’tberemindedthatshe
is—shhh!—notaman.
Early in my career, my gender was rarely noted (except for the
occasional client who wanted to fix me up with his son). Manly suits
werenolongerinfashion,andIneitherhidnoremphasizedfemininity.I
haveneverreporteddirectlytoawoman—notonceinmyentirecareer.
Therewerehigher-levelwomenattheplacesIworked,butIwasn’tclose
enoughtoseehowtheydealtwiththisissueonadailybasis.Iwasnever
invitedtoattendasinglemeetingthatdiscussedgender,andtherewere
nospecialprogramsforwomenthatIcanrecall.Thatallseemedfine.
We were fitting in, and there was no reason to call attention to
ourselves.
But while gender was not openly acknowledged, it was still lurking
below the surface. I started to see differences in attitudes toward
women.Istartednoticinghowoftenemployeeswerejudgednotbytheir
objectiveperformance,butbythesubjectivestandardofhowwellthey
fitin.GiventhatthesummeroutingatMcKinseywasadeep-seafishing
trip and most company dinners ended with whiskey sipping and cigar
smoking,Isometimesstruggledtopassthe“fittingin”test.Onenight,
encouragedbythemalepartners,Ipuffedawayonacigar—justoneof
theguys. Except thatthe smoking nauseatedme and I reeked of cigar
smokefordays.Ifthatwasfittingin,Istuckout.
OthersalsoseemedawarethatIwasnotoneoftheguys.WhenIwas
namedtheTreasuryDepartment’schiefofstaffin1999,severalpeople
remarkedtome,“Itmusthavehelpedthatyouwereawoman.”Itwas
infuriating. Their intent may not have been malicious, but the
implicationwasclear:Ihadnotgottenthejobonmerit.Ialsofigured
that for every person pointing out my “advantage” to my face, there
wereprobablya dozenotherssayingitless politelybehindmyback.I
considered my possible responses. I could explain that the last time I
checkedtherewasnoaffirmativeactionforwomenatTreasury.Icould
mention that my credentials lined up with those of the men who had
previouslyheldthisposition.Iftherewasenoughtime,Icouldrecount
centuries of discrimination against women. Or I could just slap the
personacrosstheface.Itriedalltheseoptionsatleastonce.Okay,not
theslap.ButoftheresponsesIdidtry,noneofthemworked.
It was a no-win situation. I couldn’t deny being a woman; even if I
tried,people would still figureit out. And defendingmyself just made
me seem … defensive. My gut and the signals I received from others
cautioned me that arguing the issue would make me sound like a
strident feminist. And I still did not want that. I also worried that
pointingout the disadvantages women face in theworkforce might be
misinterpretedaswhiningoraskingforspecialtreatment.SoIignored
thecomments.Iputmyheaddownandworkedhard.
Then, as the years ticked by, I started seeing female friends and
colleagues drop out of the workforce. Some left by choice. Others left
outoffrustration,pushedoutthedoorbycompaniesthatdidnotallow
flexibility and welcomed home by partners who weren’t doing their
share of the housework and child rearing. Others remained but scaled
back their ambitions to meet outsized demands. I watched as the
promisemygenerationhadforfemaleleadershipdwindled.Bythetime
IhadbeenatGoogleforafewyears,Irealizedthattheproblemwasn’t
goingaway.Soeventhoughthethoughtstillscaredme,Idecideditwas
timetostopputtingmyheaddownandtostartspeakingout.
Fortunately, I had company. In 2005, my colleagues Susan Wojcicki
andMarissa Mayer and I all noticed that the speakers who visited the
Google campus were fascinating, notable, and almost always male. In
response, we founded Women@Google and kicked off the new series
withluminariesGloriaSteinemandJaneFonda,whowerelaunchingthe
Women’sMediaCenter.Asaformeraerobicsinstructor,Iwasexcitedto
meet Jane Fonda—and sucked in my stomach the whole time. From
what I knew about the women’s rights movement, I expected Gloria
Steinemtobeformidableandbrilliant,whichshewas.Butshewasalso
charming and funny and warm—the absolute opposite of my childish
imageofthehumorlessfeminist.
After the Women@Google event, Gloria invited me to speak at the
Women’sMediaCenterinNewYork.Isaidyeswithouthesitating.The
daybeforethetalk,IheadedtotheairportwithKimMaloneScott,who
ran the Google publishing teams. Kim is an experienced writer, so I
figuredshewouldhelpmecraftaspeechduringthelongflight.Bythe
timeIgotthroughallofmybackloggede-mails,itwasalmostmidnight.
IturnedtoKimforhelpandsawthatshehadfallenasleep.Longbefore
Facebook made it popular, I thought about giving her a poke. But I
couldn’t bear to wake her up. Staring at the blank computer screen, I
was at a complete loss. I had never spoken about being a woman in
publicbefore.Notonce.Ihadnotalkingpointsornotestoturnto.Then
Irealizedhowstrikingthiswas…andthatIactuallyhadquitealotto
say.
I began my talk the next day by explaining that in business we are
taught to fit in, but that I was starting to think this might not be the
rightapproach.Isaidoutloudthattherearedifferencesbetweenmen
and women both in their behavior and in the way their behavior is
perceivedbyothers.IadmittedthatIcouldseethesedynamicsplaying
outintheworkforce,andthat,inordertofixtheproblems,weneeded
tobeabletotalkaboutgenderwithoutpeoplethinkingwewerecrying
forhelp,askingforspecialtreatment,orabouttosue.Alotpouredout
of me that day. Then I returned to Northern California and put the
conversationonhold.
In the following four years, I gave two talks on women in the
workplace,bothbehindcloseddoorstoprofessionalwomen’sgroupsat
nearbyStanford.Thenoneday,Pat Mitchell called to tell methatshe
was launching TEDWomenand invited me to speak on social media. I
toldherIhadanothersubjectinmindandstartedpullingtogetheratalk
on how women can succeed in the workforce (a talk that TED later
named “Why We Have Too Few Women Leaders”). Very quickly, I
becameexcited.Andjustasquickly, I learned that no oneelseshared
myexcitement.Friendsandcolleagues—bothmaleandfemale—warned
me that making this speech would harm my career by instantly
typecasting me as a female COO and not a real business executive. In
otherwords,Iwouldn’tbeblendingin.
I worried they might be right. Speaking at TED would be different
from my previous keynotes. Although I would be addressing a
sympatheticroom,thetalkwouldbepostedontheweb,whereanyone
couldwatch,andjudge,andcriticize.
InsideFacebook,fewpeoplenoticedmyTEDTalk,andthosewhodid
responded positively. But outside of Facebook, the criticism started to
rollin.OneofmycolleaguesfromTreasurycalledtosaythat“others”—
not him, of course—were wondering why I gave more speeches on
women’s issues than on Facebook. I had been at the company for two
andahalfyearsandgivencountlessspeechesonrebuildingmarketing
aroundthesocialgraphandexactlyonespeechongender.Someoneelse
askedme,“Soisthisyourthingnow?”
At the time, I didn’t know how to respond. Now I would say yes. I
madethismy“thing”becauseweneedtodisruptthestatusquo.Staying
quiet and fitting in may have been all the first generations of women
whoenteredcorporateAmericacoulddo;insomecases,itmightstillbe
thesafestpath.Butthisstrategyisnotpayingoffforwomenasagroup.
Instead, we need to speak out, identify the barriers that are holding
womenback,andfindsolutions.
TheresponsetomyTEDTalkshowedmethataddressingtheseissues
openly can make a difference. Women forwarded the video to their
friends,colleagues,daughters,andsisters.Ibeganreceivinge-mailsand
lettersfromwomenallovertheworldwhowantedtosharetheirstories
ofhowtheygainedthecouragetoreachformoreopportunities,sitat
moretables,andbelievemoreinthemselves.
Oneof my favorite letterscame from Sabeen Virani,a consultant in
Dubai and the only woman in an office of more than three hundred
employees. She responded to my story about the executive who could
notpointmetothewomen’sbathroombecause,assheexplained,inher
workplace,thewomen’sbathroomdidnotevenexist.Sabeendescribed
howduringherfirstweekontheproject,theclienttookherteamoutto
dinner,butshecouldn’tjoinbecausetherestaurantdidn’tallowwomen.
Talk about not sitting at the table—she couldn’t even get into the
restaurant!SomeofthemenwereopenlyhostiletoSabeen.Othersjust
ignoredher.Butratherthangiveupandtransfertoafriendlieroffice,
she decided that she could demonstrate to everyone that women are
competentprofessionals.Intheend,shewonhercoworkersoverandthe
clientconvertedabathroomintoawomen’sbathroomjustforher.She
sentmeaphotoofherstandinginfrontofadoorwithaprintedsign
thatreadsimplyandpowerfully“Toiletsforwomenonly.”
It was also enormously gratifying that men reacted positively to the
talktoo. Dr. John Probascoof the Johns HopkinsUniversity School of
Medicinetoldmethatmystoryaboutwomenbeingmorereluctantthan
men to raise their hands rang true for him so he decided to do away
with the old hand-raising system during rounds. Instead, he started
callingonmaleandfemalestudentsevenly.Hequicklyrealizedthatthe
womenknewtheanswersjustaswell—orevenbetter—thanthemen.In
onedayheincreasedfemaleparticipation.Bymakingonesmallchange
tohisbehavior,hechangedamuchlargerdynamic.
Major changes can result from these kinds of “nudge techniques,”
smallinterventionsthatencouragepeopletobehaveinslightlydifferent
ways at critical moments.
4
The simple act of talking openly about
behavioral patterns makes the subconscious conscious. For example,
Googlehasanunusualsystemwhereengineersnominatethemselvesfor
promotions, and the company found that men nominated themselves
more quickly than women. The Google management team shared this
data openly with the female employees, and women’s self-nomination
ratesrosesignificantly,reachingroughlythesameratesasmen’s.
AllthefeedbackfromTEDconvincedmethatIshouldkeepspeaking
upandencouragingotherstodothesame.Itisessentialtobreakingthe
logjam. Talking can transform minds, which can transform behaviors,
whichcantransforminstitutions.
Iknowitisn’teasy.Anyonewhobringsupgenderintheworkplaceis
wading into deep and muddy waters. The subject itself presents a
paradox,forcingustoacknowledgedifferenceswhiletryingtoachieve
the goal of being treated the same. Women, especially those at junior
levels, worry that raising gender issues makes them appear
unprofessionalorasiftheyareblamingothers.Ihavelistenedtowomen
ventfrustrationoverbeingundervaluedandevendemeanedonadaily
basisatwork.WhenIaskiftheyhaveairedanyofthesecomplaintsto
theirsuperiors,they’veresponded,“Ohno!Icouldn’t.”Thereissomuch
fear that speaking up will make the situation worse or even result in
beingpenalizedorfired.Itseemssafertobeartheinjustice.
Formen,raisingthissubjectcanbeevenharder.Amalefriendwho
runsalargeorganizationonceconfidedinme,“It’seasiertotalkabout
your sex life in public than to talk about gender.” The fact that he
wouldn’tgoonrecordwiththisquoteshowshemeantit.VittorioColao,
CEO of Vodafone, told me that he showed my TEDTalk to his senior
managementteambecausehe shares my beliefthatwomensometimes
holdthemselvesback.Healsobelievedthismessagewaseasiertohear
fromawomanthanaman.Hispointisvalid.Ifamanhaddeliveredthe
samemessageorevengentlypointedoutthatwomenmightbetaking
actionsthatlimitedtheiroptions,hewouldhavebeenpilloried.
Shuttingdown discussion is self-defeatingand impedes progress.We
needtotalkandlistenanddebateandrefuteandinstructandlearnand
evolve.Andsincethemajorityofmanagersaremen,weneedthemto
feelcomfortableaddressingtheseissuesdirectlywithfemaleemployees.
Whenawoman sits on the sideof a room, a manneedsto be able to
waveherovertothetableandexplainwhysoshewillknowtositatthe
tablethenexttime.
KenChenault,CEOofAmericanExpress,isaleaderonthisfront.Ken
openlyacknowledgesthatinmeetings,bothmenandwomenaremore
likely to interrupt a woman and give credit to a man for an idea first
proposedbyawoman.Whenhewitnesseseitherofthesebehaviors,he
stopsthemeetingtopointitout.Comingfromthetop,thisreallymakes
employees think twice. A more junior woman (or man) can also
interveneinthesituationwhenafemalecolleaguehasbeeninterrupted.
Shecangentlybutfirmlytellthegroup,“Beforewemoveon,I’dliketo
hearwhat[seniorwoman]hadtosay.”Thisactionnotonlybenefitsthe
senior woman but can raise the stature of the junior woman as well,
since speaking up for someone else displays both confidence and a
communalspirit.Thejuniorwomancomesacrossasbothcompetentand
nice.
AtFacebook,Iteachmanagerstoencouragewomentotalkabouttheir
plans to have children and help them continue to reach for
opportunities. I give men the option of quoting me if the words don’t
feelrightcomingoutoftheirmouths.Still,thisapproachis a bit of a
crutch and it does not translate to other companies. It would be
preferable if everyone had permission to talk about this subject both
publiclyandbehindclosedofficedoors.
Onestumblingblockisthatmanypeoplebelievethattheworkplaceis
largelyameritocracy,whichmeanswelookatindividuals,notgroups,
anddeterminethatdifferencesinoutcomesmustbebasedonmerit,not
gender. Men at the top are often unaware of the benefits they enjoy
simply because they’re men, and this can make them blind to the
disadvantagesassociatedwithbeingawoman.Womenlowerdownalso
believethatmenatthetopareentitledtobethere,sotheytrytoplayby
the rules and work harder to advance rather than raise questions or
voice concerns about the possibility of bias. As a result, everyone
becomescomplicitinperpetuatinganunjustsystem.
Atthesametime,wemustbecarefulnottoinjectgenderintoevery
discussion.I know a maleCEO who is enormouslydedicated to hiring
and promoting women. When a female employee kicked off a
negotiation by insisting that she should have a higher title and was
underleveledbecauseshewasawoman,itimmediatelyputhimonthe
defense.Shewasspeakinghertruth,butinthiscase,hertruthwasan
accusationwithlegalramifications.Assoonassheframedtheissuein
those terms, the CEO had no choice but to put their friendly talks on
holdandcallinHR.Itmighthaveservedherbettertoexplainhowshe
wascontributingtothecompanyandaskforthepromotionfirst.
Eventoday,mentioninggenderinworksituationsoftenmakespeople
visibly uncomfortable. To their credit, many institutions have worked
hardtosensitizepeopletotheseissues,especiallysexualharassment.But
while human resources seminars can raise consciousness and help
protect employees, they have also raised the specter of legal action,
which can create real barriers to these conversations. The federal and
statelawsthataredesignedtoprotectemployeesagainstdiscrimination
specify only that an employer cannot make decisions based on certain
protected characteristics such as gender, pregnancy, and age. But
companiesusuallytakethepolicyastepfurtherandteachmanagersnot
to ask anything related to these areas. Anyone making even a benign
inquirysuchas“Areyoumarried?”or“Doyouhavekids?”canlaterbe
accusedofbasingapersonneldecisiononthisinformation.Asaresult,a
manager who is trying to help a female employee by pointing out a
gender-drivenstyledifferencecouldbechargedwithdiscriminationfor
doingso.
ThefirsttimeIaskedaprospectiveemployeeifshewasconsidering
havingchildrensoon,Iunderstoodthatdoingsocouldexposemeand
mycompanytolegalrisk.Unlikemanywomen,Iwasina positionto
evaluatethatriskandchosetotakeit.Thelawsthatprotectwomenand
minorities and people with disabilities, among others, from
discrimination are essential, and I am not suggesting they be
circumvented.ButIhavealsowitnessedfirsthandhowtheycanhavea
chilling effect on discourse, sometimes even to the detriment of the
people they are designed to defend. I don’t have a solution to this
dilemmaandwillleaveittopublicpolicyandlegalexpertstosolve.Ido
thinkthisisworthsomeseriousattentionsowecanfindawaytodeal
withtheseissuesinawaythatprotectsbutdoesn’tsuppress.
Most people would agree that gender bias exists … in others. We,
however,wouldneverbeswayedbysuchsuperficialandunenlightened
opinions. Except we are. Our preconceived notions about masculinity
andfemininityinfluencehowweinteractwithandevaluatecolleagues
in the workplace. A 2012 study found that when evaluating identical
résumés for a lab manager position from a male student and a female
student,scientistsofbothsexesgavebettermarkstothemaleapplicant.
Even though the students had the same qualifications and experience,
thescientistsdeemedthefemalestudentlesscompetentandofferedher
a lower starting salary and less mentoring.
5
Other studies of job
applicants, candidates for scholarships, and musicians auditioning for
orchestras have come to the same conclusion: gender bias influences
how we view performance and typically raises our assessment of men
while lowering our assessment of women.
6
Even today, gender-blind
evaluations still result in better outcomes for women.
7
Unfortunately,
mostjobsrequireface-to-faceinterviews.
Allofus,myselfincluded,arebiased,whetherweadmititornot.And
thinking that we are objective can actually make this even worse,
creating what social scientists call a “bias blind spot.” This blind spot
causespeopletobetooconfidentabouttheirownpowersofobjectivity
so that they fail to correct for bias.
8
When evaluating identically
described male and female candidates for the job of police chief,
respondents who claimed to be the most impartial actually exhibited
morebiasinfavorofmalecandidates.Thisisnotjustcounterproductive
but deeply dangerous. Evaluators in that same study actually shifted
hiring criteria to give men an advantage. When a male applicant
possessed a strong educational record, that quality was considered
critical to the success of a police chief. But when a male applicant
possessed a weaker educational record, that quality was rated as less
important. This favoritism was not shown to female applicants. If
anything,thereversehappened.Whenawomanpossessedaparticular
skill,ability,orbackground,thatqualitytendedtocarrylessweight.The
infuriatingtakeawayfromthisstudyisthat“merit”canbemanipulated
tojustifydiscrimination.
9
Socialscientistsareuncoveringnewexamplesofbiasallthetime.In
2012, a series of studies compared men in more “modern” marriages
(whose wives worked outside the home full-time) to men in more
“traditional”marriages(whosewivesworkedathome).Theresearchers
wanted to determine if a man’s home arrangement affected his
professional behavior. It did. Compared to men in modern marriages,
meninmoretraditionalmarriagesviewedthepresenceofwomeninthe
workforce less favorably. They also denied promotions to qualified
female employees more often and were more likely to think that
companies with a higher percentage of female employees ran less
smoothly.Theresearchersspeculatedthatmenintraditionalmarriages
are not overtly hostile toward women but instead are “benevolent
sexists”—holdingpositiveyetoutdatedviewsaboutwomen.
10
(Another
term I have heard is “nice guy misogynists.”) These men might even
believethatwomenhavesuperiorstrengthsincertainareaslikemoral
reasoning, which makes them better equipped to raise children—and
perhaps less equipped to succeed in business.
11
In all likelihood, men
who share this attitude are unaware of how their conscious and
unconsciousbeliefshurttheirfemalecolleagues.
Another bias arises from our tendency to want to work with people
who are like us. Innovisor, a consulting firm, conducted research in
twenty-nine countries and found that when men and women select a
colleague to collaborate with, both were significantly more likely to
choosesomeoneofthesamegender.
12
Yetdiversegroupsoftenperform
better.
13
Armed with this information, managers should take a more
active role in mixing and matching when assigning teams. Or, at the
veryleast,managersshould point out thistendencyto give employees
themotivationtoshakethingsup.
Myownattemptstopointoutgenderbiashavegeneratedmorethan
my fair share of eye rolling from others. At best, people are open to
scrutinizingthemselvesandconsideringtheirblindspots;atworst,they
become defensive and angry. One common instance of bias crops up
during job performance evaluations. When reviewing a woman, the
reviewer will often voice the concern, “While she’s really good at her
job,she’sjustnotaswelllikedbyherpeers.”WhenIhearlanguagelike
that,IbringuptheHeidi/Howardstudyandhowsuccessandlikeability
arenegativelycorrelatedforwomen.Iasktheevaluatortoconsiderthe
possibility that this successful female may be paying a gender-based
penalty.Usuallypeoplefindthestudycredible,noddingtheirheadsin
agreement, but then bristle at the suggestion that this might be
influencing the reaction of their management team. They will further
defendtheirpositionbyarguingthatitcannotbegenderrelatedbecause
aha!—both men and women have problems with that particular
femaleexecutive.Butthesuccessandlikeabilitypenaltyisimposedby
bothmenandwomen.Womenperpetuatethisbiasaswell.
Ofcourse,noteverywomandeservestobewellliked.Somewomen
aredislikedforbehaviorsthattheywoulddowelltochange.Inaperfect
world,theywouldreceiveconstructivefeedbackandtheopportunityto
makethosechanges.Still,callingattentiontothisbiasforcespeopleto
think about whether there is a real problem or a perception problem.
Thegoalistogivewomensomethingmentendtoreceiveautomatically
—thebenefitofthedoubt.
Inturn,womenmightalsowanttogivetheirbossesthebenefitofthe
doubt.Cynthia Hogan served as chief counsel forthe Senate Judiciary
Committee under then-senator Joe Biden before leaving in 1996 after
herfirstchildwasborn.Herplanwastoreturntotheworkforceafew
years later. But when her second child was born prematurely, those
plans changed. A full twelve years later, Vice President–Elect Biden
called Cynthia to ask her to join his staff as chief legal counsel in the
WhiteHouse.MyfirstreactionwasthatInolongerownedanyclothes
other than yoga pants!” Cynthia said. But her larger concern was
whethershecouldmanagethelonghoursintheWhiteHouseandstill
seeherfamily.Sheputitbeautifully:“Iknewthatwhetherthiswould
workdependedontwomen.SofirstIaskedmyhusbandifhecouldstep
in and take on more of the responsibility for the kids. He said, ‘Of
course, it’s your turn.’ And then I told the Vice President–elect that I
reallywantedtohavedinnerwithmykidsmostnights.Andhisresponse
was,‘Well,youhaveaphoneandIcancallyouwhenIneedyouafter
dinnertime.’”
14
Cynthiabelievesthatthelessonofherstoryis“Don’tbeafraidtoask,”
evenifitseemslike alongshot.Beingofferedasenior job,especially
after being at home for so long, presented a great opportunity. Many
womenwouldhaveaccepteditwithouteventryingtocarveoutthetime
they needed for their families. Others would have turned it down,
assuming that having dinner at home most nights was not negotiable.
Beingforthrightledtoopportunity.
Everyjobwilldemandsomesacrifice.Thekeyistoavoidunnecessary
sacrifice.Thisisespeciallyhardsinceourworkculturevaluescomplete
dedication.Weworrythatevenmentioningotherprioritiesmakesusless
valuable employees. I have faced this too. As I described, once I had
children,Ichangedmyworkinghourstobehomefordinner.Butonly
fairlyrecentlydidIstarttalkingaboutthischange.Andwhiletheimpact
ofmyactuallyleavingworkearlywasnegligible,admittingthatIwent
homeatfivethirtyturnedouttobekindofabigdeal.
I first openly discussed my office hours at the launch of Facebook
Women, an in-house resource group. The initial meeting, run by Lori
GolerandFacebook’sheadofengineering,MikeSchroepfer,wasopento
any Facebook employee, including men. During the Q&A, I was asked
the (inevitable) question about how I balanced my job and family. I
talked about leaving work to have dinner with my children and then
gettingbackonlineaftertheywenttobed.IsaidthatIwassharingmy
schedule because I wanted to encourage others to personalize their
schedulestoo.Even thoughIhadplannedin advancetodiscussthis,I
feltnervous.YearsofconditioninghadtaughtmenevertosuggestthatI
was doing anything other than giving 100 percent to my job. It was
scarytothinkthatsomeone,evenpeopleworkingforme,mightdoubt
mydiligenceordedication.Fortunately,itdidn’thappen.Afewpeople
atFacebookthankedmeformentioningit,butthatwasit.
A few years later, producer Dyllan McGee interviewed me for her
Makersvideoseries.Wespokeonawiderangeofsubjects,includingmy
dailyworkschedule.Thevideowaspostedtothewebandwasinstantly
the subject of heated debate. Thanks to social media (serves me right),
everyonehadanopinionaboutmyleavingtheofficeatfivethirty.Igot
flowers with an anonymous thank-you note. Mike Callahan, Yahoo’s
general counsel at the time, told me that several of the more senior
women in his legal department saidmy admission struck a chord and
theyweregoingtofollowmyexample.AuthorKenAulettasaidthatI
couldnothavegottenmoreheadlinesifIhadmurderedsomeonewith
an ax. While I was glad to jump-start the discussion, all the attention
gavemethisweirdfeelingthatsomeonewasgoingtoobjectandfireme.
Ihadtoreassuremyselfthatthiswasabsurd.Still,theclamormademe
realize how incredibly hard it would be for someone in a less-senior
positiontoaskfororadmittothisschedule.Wehavealongwaytogo
beforeflextimeisacceptedinmostworkplaces.Itwillonlyhappenifwe
keepraisingtheissue.
The discussions may be difficult, but the positives are many. We
cannot change what we are unaware of, and once we are aware, we
cannothelpbutchange.
Evenawell-establishedinstitutionlikeHarvardBusinessSchool(HBS)
can evolve rapidly when issues are addressed head-on. Historically at
HBS, American male students have academically outperformed both
female and international students. When Nitin Nohria was appointed
dean in 2010, he made it his mission to close this gap. He began by
appointing Youngme Moon as senior associate dean of the MBA
program,thefirstwomantoholdthatpositionintheschool’scentury-
plushistory.HealsocreatedanewpositionforRobinEly,anexperton
genderanddiversity.
AssociateDeanMoon,workingwithProfessorFrancesFrei,spentthe
first year rigorously examining the school’s culture. They visited each
classroom and discussed the challenges women and international
students faced. Then they used that knowledge to create what Dean
Nohria calls “a level of mindfulness.” Without calling for major
overhauls,theytackledthesoftstuff—smalladjustmentsstudentscould
makeimmediately,likepayingmoreattentiontothelanguagetheyused
in class. They laid out a new, communal definition of leadership:
“Leadershipis about making othersbetter as a resultof your presence
andmakingsurethatimpactlastsinyourabsence.”Theyheldstudents
responsible for the impact their behavior had on others. Those who
violatedthatprinciple,orevenhostedaneventwherethatprinciplewas
violated,wereheldaccountable.Thesecondyear,HBSintroducedsmall
group projects to encourage collaboration between classmates who
would not naturally work together. They also added a year-long field
course,whichplaystothestrengthsofstudentswhoarelesscomfortable
contributinginfrontoflargeclasses.
By commencement, the performance gap had virtually disappeared.
Men,women,andinternationalstudentswererepresentedproportionally
inthehonorsawarded.Therewasanotherbenefittoo.Inaresultmany
consideredsurprising,overallstudent satisfactionwentup,notjustfor
thefemaleandinternationalstudents,butforAmericanmales as well.
Bycreatingamoreequalenvironment,everyonewashappier.Andallof
thiswasaccomplishedinjusttwoshortyears.
15
Socialgainsareneverhandedout.Theymustbeseized.Leadersofthe
women’s movement—from Susan B. Anthony to Jane Addams to Alice
PaultoBellaAbzugtoFloKennedytosomanyothers—spokeoutloudly
and bravely to demand the rights that we now have. Their courage
changedourcultureandourlawstothebenefitofusall.Lookingback,
it made no sense for my college friends and me to distance ourselves
from the hard-won achievements of earlier feminists. We should have
cheeredtheirefforts.Instead,weloweredourvoices,thinkingthebattle
wasover,andwiththisreticencewehurtourselves.
NowIproudlycallmyselfafeminist.IfTipO’Neillwerealivetoday,I
mighteventellhimthatI’mapom-pomgirlforfeminism.Ihopemore
women, and men, will join me in accepting this distinguished label.
Currently,only24percentofwomenintheUnitedStatessaythatthey
consider themselves feminists. Yet when offered a more specific
definitionoffeminism—“Afeministis someone who believes in social,
political,andeconomicequalityofthesexes”—thepercentageofwomen
whoagreerisesto65percent.
16
That’sabigmoveintherightdirection.
Semantics can be important, but I don’t think progress turns on our
willingnesstoapplyalabeltoourselves.Idothinkprogressturnsonour
willingnesstospeakupabouttheimpactgenderhasonus.Wecanno
longer pretend that biases do not exist, nor can we talk around them.
AndasHarvardBusinessSchoolhasdemonstrated,theresultofcreating
a more equal environment will not just be better performance for our
organizations,butquitelikelygreaterhappinessforall.
11
WorkingTogetherTowardEquality
IBEGANTHISBOOKbyacknowledgingthatwomeninthedevelopedworldare
betteroffthanever,butthegoaloftrueequalitystilleludesus.Sohow
do we move forward? First, we mustdecide that true equalityis long
overdueandwillbeachievedonlywhenmorewomenrisetothetopof
every government and every industry. Then we have to do the hard
work of getting there. All of us—men and women alike—have to
understand and acknowledge how stereotypes and biases cloud our
beliefsandperpetuatethestatusquo.Insteadofignoringourdifferences,
weneedtoacceptandtranscendthem.
For decades, we have focused on giving women the choice to work
inside or outside the home. We have celebrated the fact that women
havetherighttomakethisdecision,andrightlyso.Butwehavetoask
ourselvesifwehavebecomesofocusedonsupportingpersonalchoices
thatwe’refailingtoencouragewomentoaspiretoleadership.Itistime
to cheer on girls and women who want to sit at the table, seek
challenges,andleanintotheircareers.
Today,despiteallofthegainswehavemade,neithermennorwomen
have real choice. Until women have supportive employers and
colleagues as well as partners who share family responsibilities, they
don’thaverealchoice.Anduntilmenarefullyrespectedforcontributing
insidethehome,theydon’thaverealchoiceeither.Equalopportunityis
not equal unless everyone receives the encouragement that makes
seizingthoseopportunitiespossible.Onlythencanbothmenandwomen
achievetheirfullpotential.
1
Noneofthisisattainableunlesswepursuethesegoalstogether.Men
needtosupportwomenand,Iwishitwentwithoutsaying,womenneed
tosupportwomentoo.StanfordprofessorDeborahGruenfeldmakesthe
case:“Weneedtolookoutforoneanother,worktogether,andactmore
likeacoalition.Asindividuals,wehaverelativelylowlevelsofpower.
Workingtogether,we arefiftypercentofthe populationandtherefore
haverealpower.”
2
Asobviousasthissounds,womenhavenot always
worked together in the past. In fact, there are many discouraging
exampleswherewomenhaveactuallydonetheopposite.
Weareanewgenerationandweneedanewapproach.
In the summer of 2012, my former Google colleague Marissa Mayer
was named CEO of Yahoo. Like several of her friends and the Yahoo
board, I knew that she was heading into her third trimester of
pregnancy. Of course, many men take big jobs when their wives are
weeks away from giving birth, and no one raises it as an issue, but
Marissa’sconditionquicklybecameheadlinenews.Shewasheraldedas
the first pregnant CEO of a Fortune 500 company. Feminists cheered.
ThenMarissaletitbeknown:“Mymaternityleavewillbeafewweeks
long, and I’ll work throughout it.”
3
Many feminists stopped cheering.
Sincetakingsuchashortleaveisnotfeasibleordesirableforeveryone,
they argued that Marissa was hurting the cause by setting up
unreasonableexpectations.
Sowasthisonegiantleapforwardforwomankindandonebabystep
back?Ofcoursenot.MarissabecametheyoungestCEOofaFortune500
company…whilepregnant.Shedecidedhowshewantedtomanageher
career and family and never claimed that her choice should apply to
anyoneelse.IfshehadcutYahoo’smaternityleavetotwoweeksforall
employees,thenconcernwouldhavebeeninorder.Shedidnotdothis,
but she was still roundly criticized. Even a European cabinet member
weighed in.
4
Like any individual, Marissa knows best what she is
capable of given her particular circumstances. And as journalist Kara
Swisheralsonoted,Marissa“hasahusbandwhocanactuallytakecare
ofthechild,andnooneseemstorememberthat.”
5
Womenwhowantto
taketwoweeksoff…ortwo days…ortwo years…ortwenty years
deserveeveryone’sfullsupport.
As Marissa’s experience demonstrates, women in powerful positions
oftenreceivegreaterscrutiny.Becausethevastmajority of leaders are
men, it is not possible to generalize from any one example. But the
dearth of female leaders causes one woman to be viewed as
representativeofherentiregender.
6
Andbecausepeopleoftendiscount
anddislikefemaleleaders,thesegeneralizationsareoftencritical.Thisis
notjustunfairtotheindividualsbutreinforcesthestigmathatsuccessful
womenareunlikeable.AperfectandpersonalexampleoccurredinMay
2012,whenaForbesbloggerpostedanarticleentitled“SherylSandberg
IstheValley’s‘It’Girl—JustLikeKimPoleseOnceWas.”Hebeganhis
comparison by describing Kim, an early tech entrepreneur, as a
“luminary”in themid-1990s who never really earnedher success,but
was“intherightplaceattherighttime[andwas]young,prettyanda
good speaker.” The blogger then argued, “I think Polese is a good
cautionarytalefor…SherylSandberg.”
7
Ouch.
Kim and I had never met or spoken before this incident, but she
defendedbothofus.Inapublishedresponse,shedescribedreadingthe
blogpostandhowher“immediatethoughtwas—howsad.Howsadthat
asanindustryanda society we haven’t advanced over these past two
decadeswhenitcomestoviewsonwomenandleadership.Aswithall
the past lazy, stereotype-ridden articles like this one, it gets the facts
wrong.”Aftercorrectingthefacts,shecontinued,“Viewsliketheseare
all too commonplace, and part of a pervasive pattern that belittles,
demeansandmarginalizeswomenasleaders.”
8
So many otherreaders
joinedherincallingthepostsexistthatthebloggerpostedanapology
andretraction.
9
IwasgratefulforKim’svocalsupport.Themorewomencanstickup
for one another, the better. Sadly, this doesn’t always happen. And it
seemstohappenevenlesswhenwomenvoiceapositionthatinvolvesa
gender-related issue. The attacks on Marissa for her maternity leave
planscamealmostentirelyfromotherwomen.This hascertainlybeen
myexperience too. Everyoneloves a fight—and theyreally love a cat-
fight. The media will report endlessly about women attacking other
women,whichdistractsfromtherealissues.Whenargumentsturninto
“shesaid/shesaid,”wealllose.
Everysocial movement struggleswith dissension within its ranks,in
part because advocates are passionate and unlikely to agree on every
position and solution. Betty Friedan famously and foolishly refused to
workwith—oreventoshakehandswith—GloriaSteinem.Theybothdid
so much to further women’s rights. But what if they had been able to
worktogether?Couldn’ttheyhavefurtheredthecauseevenmore?
There are so many of us who care deeply about these matters. We
shouldstrivetoresolveourdifferencesquickly,andwhenwedisagree,
stayfocusedonoursharedgoals.Thisisnotapleaforlessdebate,but
formoreconstructivedebate.InMarissa’scase,itwouldhavebeengreat
to keep the focus on her breakthrough achievements. Thanks to her
high-profile appointment, other companies might consider hiring
pregnant women for big jobs, and expectant mothers might be more
inclined to apply for them. By diminishing Marissa’s accomplishment,
theattacksdiminishedusall.
Itisapainfultruththatoneoftheobstaclestomorewomengaining
power has sometimes been women already in power. Women in the
generations ahead of me believed, largely correctly, that only one
womanwouldbeallowedtoascendtotheseniorranksinanyparticular
company.Inthedaysoftokenism,womenlookedaroundtheroomand
instead of bonding against an unfair system, they often viewed one
anotherascompetition.Ambitionfueledhostility,andwomenwoundup
beingignored,undermined,andinsomecasesevensabotagedbyother
women.
In the 1970s, this phenomenon was common enough that the term
“queen bee” was used to describe a woman who flourished in a
leadershiprole,especially inmale-dominatedindustries,and whoused
herpositiontokeepotherfemale“workerbees”down.Forsome,itwas
simpleself-preservation.Forothers,itreflectedtheircoming-of-ageina
societythatbelievedmenweresuperiortowomen.Inthissense,queen
bee behavior was not just a cause of gender discrimination but also a
consequence of that discrimination. Queen bees internalized the low
statusofwomenandinordertofeelworthythemselveswantedonlyto
associate with men. Often, these queen bees were rewarded for
maintainingthestatusquoandnotpromotingotherwomen.
10
Unfortunately,this“therecanbeonlyone”attitudestilllingerstoday.
Itmakesnosenseforwomentofeelthatwearecompetingagainstone
another anymore, but some still do. In certain instances, women
question their female colleagues’ level of career commitment,
aggressiveness,andleadershipabilities.
11
One study found that female
professors believed that male Ph.D. students were more committed to
their careers than female Ph.D. students, even though a survey of the
students found no gender difference in their reported levels of
commitment.
12
Other research suggests that once a woman achieves
success, particularly in a gender-biased context, her capacity to see
genderdiscriminationisreduced.
13
It’sheartbreakingtothinkaboutonewomanholdinganotherback.As
formersecretaryofstateMadeleineAlbrightoncesaid,“There’saspecial
place in hell for women who don’t help other women.”
14
And the
consequencesextendbeyondindividualpain.Women’snegativeviewsof
female coworkers are often seen as an objective assessment—more
crediblethantheviewsofmen.
15
Whenwomenvoicegenderbias,they
legitimizeit.Obviously,anegativeattitudecannotbegenderbasedifit
comes from another woman, right? Wrong. Often without realizing it,
women internalize disparaging cultural attitudes and then echo them
back.Asaresult,womenarenotjustvictimsofsexism,theycanalsobe
perpetrators.
Thereishopethatthisattitudeischanging.Arecentsurveyfoundthat
“high-potentialwomen” working in business want to “pay itforward,”
and73percenthavereachedouttootherwomentohelpthemdevelop
their talents.
16
Almost all of the women I have encountered
professionallyhavegoneout oftheirwaytobehelpful.WhenI wasa
lowlysummerinternatMcKinsey,ImetDianaFarrell,astarconsultant,
atacompany-wideconferenceinColorado.Dianahadjustspokenata
panelthatIattendedandwebumpedintoeachotherafterward—where
else?—inthewomen’sroom.Weendeduphavingatalkthatcontinued
beyond the sinks, and she became a close friend and trusted advisor.
Yearslater,shewasoneofthefewwhoencouragedmetojoinGoogle.
The more women help one another, the more we help ourselves.
Actinglikeacoalitiontrulydoesproduceresults.In2004,fourfemale
executivesatMerrillLynchstartedhavinglunchtogetheronceamonth.
Theysharedtheiraccomplishmentsandfrustrations.Theybrainstormed
aboutbusiness.Afterthelunches,theywouldallgobacktotheiroffices
and tout one another’s achievements. They couldn’t brag about
themselves,buttheycouldeasilydoitfortheircolleagues.Theircareers
flourished and each rose up the ranks to reach managing director and
executive officer levels.
17
The queen bee was banished, and the hive
becamestronger.
Iknowthatnoteverywomanencountersthiskindofpositivefemale
support, and yet oddly, we often expect it. Most women don’t assume
thatmenwillreachoutandhelp,butwithourowngender,weassume
therewillbeaconnection.Weimaginewomenwillactcommunallyand
maybewe do soout of ourown bias. Oncein my career,I felt thata
seniorwomantreatedmepoorly.Shewouldcomplainaboutmeandmy
teambehindmybackbutwouldnotdiscussanyconcernsshehadwith
me,evenwhenIaskeddirectly.WhenIfirstmether,Ihadhighhopes
thatshewouldbeanally.Whensheturnedouttobenotjustunhelpful
butactuallyspiteful,Iwasnotjustdisappointed;Ifeltbetrayed.
Sharon Meers explained to me that this feeling of betrayal was
predictable.Both men and women do, in fact, demand more time and
warmthfromwomenintheworkplace.Weexpectgreaternicenessfrom
women and can become angry when they don’t conform to that
expectation. “I think that’s a big part of the protest about executive
women being ‘mean’ to other women,” Sharon told me. “I think it’s
aboutadoublestandardwehavewhenwelookatfemaleversusmale
superiors.”
Inowrecognizethathadthisseniorwomanbeenamanandactedthe
sameway,Istillwouldhavebeenfrustrated,butIwouldn’thavetaken
it so personally. It’s time to drop the double standard. Gender should
neither magnify nor excuse rude and dismissive treatment. We should
expectprofessionalbehavior,andevenkindness,fromeveryone.
Anycoalitionofsupportmustalsoincludemen,manyofwhomcare
aboutgenderinequalityasmuchaswomendo.In2012,KunalModi,a
studentatHarvard’sKennedySchool,wroteanarticleimploringmento
“ManUponFamilyandWorkplaceIssues.”Hearguedthat“forthesake
ofAmericancorporateperformanceandshareholderreturns,menmust
play an active role in ensuring that the most talented young workers
(often women …) are being encouraged to advocate for their career
advancement.… So men, let’s get involved now—and not in a
patronizing manner that marginalizes this as some altruistic act on
behalfofourmothers,wives,anddaughters—butonbehalfofourselves,
ourcompanies,andthefutureofourcountry.”
18
IapplaudKunal’smessage,especiallyhisfocusonactiveengagement.
Menofallagesmustcommittochangingtheleadershipratios.Theycan
start by actively seeking out qualified female candidates to hire and
promote.Andifqualifiedcandidatescannotbefound,thenweneedto
investinmorerecruiting,mentoring,andsponsoringsowomencanget
thenecessaryexperience.
An“usversusthem”crusadewillnotmoveustowardtrueequality.
Nor will an “us versus us” crusade,which U.C. Hastings law professor
JoanWilliamscallsthe“genderwars.”Thesewarsarebeingwagedon
manyfronts,butthemommywars,whichpitmotherswhoworkoutside
thehomeagainstmotherswhoworkinsidethehome,attractthemost
attention. As Professor Williams explains, “These mommy wars are so
bitter because both groups’ identities are at stake because of another
clash of social ideals: The ideal worker is defined as someone always
availableforwork,andthe‘goodmother’isdefinedasalwaysavailable
to her children. So ideal-worker women need to prove that, although
theyweren’talwaysthere,theirchildrenarefine,fine,fine.…Women
whohaverejectedtheideal-workernormandsettledforaslowercareer
(ornocareer)needtoprovethattheircompromisewasnecessaryforthe
good of their families. So you have each group of women judging the
other, because neither group of women has been able to live up to
inconsistentideals.”
19
ProfessorWilliamsisabsolutelyright.Oneoftheconflictsinherentin
having choice is that we all make different ones. There is always an
opportunity cost, and I don’t know any woman who feels comfortable
withallherdecisions.Asaresult,weinadvertentlyholdthatdiscomfort
againstthosewhoremindusofthepathnottaken.Guiltandinsecurity
makeussecond-guessourselvesand,inturn,resentoneanother.
InalettertoTheAtlanticinJune2012,BarnardpresidentDeboraSpar
wroteaboutthismessyandcomplicatedemotion,exploringwhysheand
somanysuccessfulwomenfeelsoguilty.Shedecidedthatit’sbecause
women “have been subtly striving all our lives to prove that we have
pickedupthetorchthatfeminismprovided.Thatwehaven’tfailedthe
mothersandgrandmotherswhomadeourambitionspossible.Andyet,
in a deep and profound way, we are failing. Because feminism wasn’t
supposedtomakeusfeelguilty,orprodusintoconstantcompetitions
over who is raising children better, organizing more cooperative
marriages,orgettinglesssleep.Itwassupposedtomakeusfree—togive
us not only choices but the ability to make these choices without
constantlyfeelingthatwe’dsomehowgottenitwrong.”
20
Stay-at-home mothers can make me feel guilty and, at times,
intimidateme.TherearemomentswhenIfeelliketheyarejudgingme,
andIimaginetherearemomentswhentheyfeellikeIamjudgingthem.
But when I push past my own feelings of guilt and insecurity, I feel
grateful. These parents—mostly mothers—constitute a large amount of
the talent that helps sustain our schools, nonprofits, and communities.
Rememberthatmomwhopointedoutthatmysonshouldbewearinga
green T-shirt on St. Patrick’s Day? She is a tireless volunteer in the
classroom and our community. So many people benefit from her hard
work.
Society has long undervalued the contributions of those who work
withoutasalary.Mymotherfeltthisslightkeenly.Forseventeenyears,
she worked more than full-time as a mother and on behalf of Soviet
Jewry.Sheunderstoodthatthecompensationforhereffortswasmaking
adifferenceinthelivesofpersecutedpeoplehalfwayacrosstheworld,
butmanypeopleinherownneighborhooddidnotconsiderherworkto
be as important as a “real job.” She was still regarded as “just a
housewife”—undercutting the very real but unpaid work of raising
childrenandadvocatingforhumanrights.
Weallwantthesamething:tofeelcomfortablewithourchoicesand
to feel validated by those around us. So let’s start by validating one
another. Mothers who work outside the home should regard mothers
who work inside the home as real workers. And mothers who work
insidethehomeshouldbeequallyrespectfulofthosechoosinganother
option.
A few years ago on a visit to the U.S. Naval Academy, I met an
extraordinarywomanwhowasabouttojointheU.S.SubmarineForceas
oneofitsfirstfemaleofficers.Shewasnervousabouthernewroleand
awarethat therewere risks in being an officer and not a gentleman. I
askedhertoletmeknowhowitwent.Ayearlater,shefollowedupwith
a heartfelt e-mail. “Truthfully I was prepared for opposition and the
possibilityofbeingdiscounted,”shewrote.“Butitdidnothappen.Iwas
respectedthemomentIsteppedonboardandIcantrulysaythatIama
valued part of the crew.” Unfortunately, she told me that she
encountered resentment from another source—the navy wives. At an
onshore “welcome” dinner, the wives of her colleagues pounced and
accusedherofbeinga“bra-burningfeministouttoproveapoint.”They
forcedhertodefendhercareerchoice,reputation,andpersonallife.“I
wasshocked!Talkabout uncomfortable!”shewrote.“Ididmybestto
answertheirquestionsandstandmyground.Eventuallytheybackedoff
andstartedinonmyhusband!”
We must work harder to rise above this. The gender wars need an
immediateandlastingpeace.Trueequalitywillbeachievedonlywhen
we all fight the stereotypes that hold us back. Feeling threatened by
others’choicespullsusalldown.Instead,weshouldfunnelourenergy
intobreakingthiscycle.
SharonMeerstellsastoryaboutaschoolparents’nightsheattended
in which the children introduced their parents. Sharon’s daughter
Sammy pointed at her father and said, “This is Steve, he makes
buildings,kindoflikeanarchitect,andhelovestosing.”ThenSammy
pointedatSharonandsaid,“ThisisSharon,shewroteabook,sheworks
full-time,and she never picksme up from school.”To Sharon’s credit,
hearingthisaccountdidnot make her feel guilty. Instead,shesaid,“I
feltmadatthesocialnormsthatmakemydaughterfeeloddbecauseher
motherdoesn’tconformtothosenorms.”
The goal is to work toward a world where those social norms no
longerexist.Ifmorechildrenseefathersatschoolpickupsandmothers
whoarebusyatjobs,bothgirlsandboyswillenvisionmoreoptionsfor
themselves. Expectations will not be set by gender but by personal
passion,talents,andinterests.
Iamfullyawarethatmostwomenarenotfocusedonchangingsocial
normsforthenextgenerationbutsimplytryingtogetthrougheachday.
Forty percent of employed mothers lack sick days and vacation leave,
andabout50percentofemployedmothersareunabletotaketimeoffto
careforasickchild.
21
Onlyabouthalfofwomenreceiveanypayduring
maternityleave.
22
Thesepoliciescanhavesevereconsequences;families
withnoaccesstopaidfamilyleaveoftengointodebtandcanfallinto
poverty.
23
Part-timejobswithfluctuatingschedulesofferlittlechanceto
plan and often stop short of the forty-hour week that provides basic
benefits.
24
Too many work standards remain inflexible and unfair, often
penalizing women with children. Too many talented women try their
hardesttoreachthetopandbumpupagainstsystemicbarriers.Somany
otherspullbackbecausetheydonotthinktheyhaveachoice.Allofthis
brings me back to Leymah Gbowee’s insistence that we need more
women in power. When leadership insists that these policies change,
they will. Google put in pregnancy parking when I asked for it and it
remainstherelong after I left. Wemustraise both the ceilingandthe
floor.
MYMOTHERhadfewerchoicesthanIdid,butwithmyfather’ssupport,she
has always worked hard. During my childhood, she chose to be a
devotedmotherandvolunteer.WhenIleftforcollege,shewentbackto
schooltostudyteachingEnglishasasecondlanguage.Shetaughtfull-
time for fifteen years and felt that teaching was her calling. “At one
point,Iwasaskedtobecometheadministratorfortheentireschool,”my
mothertoldme.“Isaidno,preferringtostayintheclassroomandwork
withmystudents.IwasexactlywhereIwantedtobe.”
In 2003, my mother left the workforce to take care of her ailing
parents. She was sorry to leave her teaching career, but family has
always been her top priority. After my grandparents passed away, she
reenteredtheworkforce.ShefoundedEarPeace:SaveYourHearing,a
nonprofittopreventnoise-inducedhearinglossinyoungpeople.Atthe
age of sixty-five, she has returned to her love of teaching, running
workshopsandspeakingtostudentsfromelementarytohighschool.
My mother has leaned in her entire life. She raised her children,
helped her parents spend their final yearsin dignity and comfort, and
continuestobeadedicatedandlovingwife,mother,andgrandmother.
Shehasalwayscontributedtohercommunityandtheworld.Sheismy
inspiration.
My mother wants to see society achieve true equality. She sees the
barriersthatwomenstillface,butshealsoseesnewopportunities.She
believesthatwhatIhaveachieved,andmuchmore,ispossibleformany
others. I agree. And more important, so many women that I have
encountered agree. Filled with energy, optimism, and self-confidence,
they are scrambling along that jungle gym and moving toward their
long-termdream.
It’suptoustoendtheself-fulfillingbeliefthat“womencan’tdothis,
women can’t do that.” Throwing up our hands and saying “It can’t be
done”ensuresthatitwillneverbedone.
I have written this book to encourage women to dream big, forge a
paththroughtheobstacles,andachievetheirfullpotential.Iamhoping
thateachwomanwillsetherowngoalsandreachforthemwithgusto.
AndIamhopingthateachmanwilldohisparttosupportwomeninthe
workplaceandinthehome,alsowithgusto.Aswestartusingthetalents
of the entire population, our institutions will be more productive, our
homeswillbehappier,andthechildrengrowingupinthosehomeswill
nolongerbeheldbackbynarrowstereotypes.
Iknowthatformanywomen,gettingtothetopoftheirorganization
isfarfromtheirprimaryfocus.Myintentionisnottoexcludethemor
ignoretheirvalidconcerns.Ibelievethatifmorewomenleanin,wecan
changethepower structure of ourworldand expand opportunities for
all.Morefemaleleadershipwillleadtofairertreatmentforallwomen.
Sharedexperienceformsthebasisofempathyand,inturn,cansparkthe
institutionalchangesweneed.
Criticshavescoffedatmefortrustingthatoncewomenareinpower,
theywillhelponeanother,sincethathasnotalwaysbeenthecase.
25
I’m
willing to take that bet. The first wave of women who ascended to
leadership positions were few and far between, and to survive, many
focusedmoreonfittinginthanonhelpingothers.Thecurrentwaveof
femaleleadershipisincreasinglywillingtospeakup.Themorewomen
attainpositionsofpower,thelesspressuretherewillbetoconform,and
themoretheywilldoforotherwomen.Researchalreadysuggeststhat
companies with more women in leadership roles have better work-life
policies, smaller gender gaps in executive compensation, and more
womeninmidlevelmanagement.
26
Thehardworkofgenerationsbeforeusmeansthatequalityiswithin
our reach. We can close the leadership gap now. Each individual’s
successcanmakesuccessalittleeasierforthenext.Wecandothis—for
ourselves, for one another, for our daughters, and for our sons. If we
pushhardnow,thisnextwavecanbethelastwave.Inthefuture,there
willbenofemaleleaders.Therewilljustbeleaders.
When Gloria Steinem marched in the streets to fight for the
opportunitiesthatsomanyofusnowtakeforgranted,shequotedSusan
B.Anthony,whomarchedinthestreetsbeforeherandconcluded,“Our
jobisnottomakeyoungwomengrateful.Itistomakethemungrateful
sotheykeepgoing.”
27
Thesentimentremainstruetoday.Weneedtobe
grateful for what we have but dissatisfied with the status quo. This
dissatisfactionspursthechargeforchange.Wemustkeepgoing.
Themarchtowardtrueequalitycontinues.Itcontinuesdownthehalls
ofgovernments,corporations,academia,hospitals,lawfirms,nonprofits,
researchlabs,andeveryorganization,largeandsmall.Weoweittothe
generationsthatcamebeforeusandthegenerationsthatwillcomeafter
to keep fighting. I believe women can lead more in the workplace. I
believe men can contribute more in the home. And I believe that this
will create a better world, one where half our institutions are run by
womenandhalfourhomesarerunbymen.
I look toward the world I want for all children—and my own. My
greatest hope is that my son and my daughter will be able to choose
whattodowiththeirliveswithoutexternalorinternalobstaclesslowing
themdownormakingthemquestiontheirchoices.Ifmysonwantstodo
theimportantworkofraisingchildrenfull-time,Ihopeheisrespected
andsupported.Andifmydaughterwantstoworkfull-timeoutsideher
home,Ihopesheisnotjustrespectedandsupported,butalsolikedfor
herachievements.
I hope they both end up exactly where they want to be. And when
theyfindwheretheirtruepassionslie,Ihopetheybothleanin—allthe
way.
Let’sKeepTalking…
My goal is that this book is not the end of the conversation, but the
beginning.
IinviteyoutocontinuethediscussionwithmebyjoiningtheLeanIn
Community at www.facebook.com/leaninorg. Let’s keep talking about
theseissuesandsupportingoneanother.Womenandmenofallagesare
welcome.
I also encourage you to visit www.leanin.orgforpracticaleducation
andpersonalexperiencesthatcanhelpyoureachyourgoals.Hereyou
canexploretopicscriticaltoyoursuccess—fromnegotiatingeffectively
to understanding your strengths. You also can create and join Lean In
Circles, small peer groups that meet in person for ongoing
encouragementanddevelopment.
Acknowledgments
Iamgratefultothemanypeoplewhobelievedintheseideasandgave
somuchofthemselvestomakethepublicationofLeanInpossible.
MydeepestthanksgotomywritingpartnerNellScovell.NellandI
have been working together on speeches, starting with the 2011
Forrestal Lecture at the U.S. Naval Academy, where I first used the
phrase “lean in.” When I was considering writing this book, I realized
that I was willing to do it only if Nell collaborated with me. Nell
respondedthatshewas“notjustin,butallin,”whichsayseverything
abouthercommitment.Shetookabreakfromherworkasatelevision
writer/producerandjournalisttomakethisapriority.Sheputinnights,
early mornings, weekends, and holidays to accommodate my limited
schedule.Mostofall,shewasinsistentthatwekeepsearchinguntilwe
found the right way to talk about these complicated and emotional
issues.Nell’stalentwithwordsismatchedonlybyhersenseofhumor
and her unshakable belief that having more women in leadership
positionswillresultinafairerandbetterworld.Iamgratefultohernot
just for her expertise and complete dedication, but for her friendship,
which I have come to cherish. Her heart rings true and clear on this
book’severypage.
Marianne Cooper also has lived and breathed this book for the past
year and a half. As a sociologist at the Clayman Institute for Gender
Research at Stanford University and an expert on gender and social
inequality,Mariannebroughthervastknowledgetobearasthisbook’s
lead researcher. She is meticulous in her approach and has an
unparalleled talent for synthesizing research so it is concise,
understandable, and convincing. I learned a great deal from her clear
thinking,deepinsight,andanalyticalrigor.
This book would not have been written if it were not for Jennifer
Walsh.Throughthedepthofherconviction,thesheerforceofherwill,
andherabsoluterefusaltotakenoforananswer,Jenniferconvincedme
towritethisbook.Shetoldmethatthisprocesswouldbeanimportant
personaljourneyforme,andshewasright.Shestayedbymysidefrom
beginningtoend,providingguidanceandencouragementandreminding
meatkeymomentswhyIwasdoingthis.
My editor, Jordan Pavlin, believed in this project so much that she
dedicatedmanyhoursovermanymonthsbeforeIfullycommitted.She
was instrumental in helping flesh out the initial ideas and turn those
ideas into outlines and finally into chapters. Jordan never read an
anecdote she did not think could be expanded, and she continually
pushedmetosharemoreofmyexperiencesandemotions.Ialsoowemy
deepest gratitude to Sonny Mehta, editor in chief of Knopf, whose
unflaggingsupportkeptthisprojectonthefasttrack.
David Dreyer and Eric London were indispensable to the writing of
this book. As trusted advisors and brilliant craftsmen, they pored over
eachandeverydraftfromtheveryfirsttotheverylast.Theyapplied
theirimpeccablejudgmentandcommunicationsexpertisetoallmatters,
from suggesting sweeping structural changes to honing minute details.
They always (always) stayed on point, were able to see issues from
multiple angles, and delivered their advice with speed and a sense of
humor. Elliot Schrage, Brandee Barker, Sarah Feinberg, Debbie Frost,
and especially Ashley Zandy provided invaluable support and advice.
Gina Bianchini, Rachel Thomas, and Debi Hemmeter turned their
passionforandcommitmenttothisbook’smessageintoestablishingthe
LeanInCommunity.
Ifyoureadthisbook,youknowtheimportanceIplaceonfeedback,
andIamespeciallygratefultothemanypeoplewhoprovidedit.From
themomentIdecidedtodothis,mysister-in-law,AmySchefler,jumped
intohelp.ShesentdetailedthoughtsontopicsIshouldcoverasIwas
working on the initial outline, interviewed all her friends, shared her
own stories, and read every draft of each chapter multiple times. Her
enthusiasmandpassionforthisproject—aswellasherloveandsupport
—weretrulyinspiring.
Gloria Steinem has shared her wisdom with me since I was lucky
enoughtomeethersixyearsago.Myunderstandingofthechallenges
thatwomenfaceowesmuchtothetimeshehasgenerouslyspentwith
me. No one has thought about women—and all of humanity—more
deeplythanGloria.Andsheconsiderseveryissuewithhumility,humor,
anda profound desireto build a just world. As an activist,her efforts
continuetomoveusalltowardthegoaloftrueequality.Asawriter,her
words often provide the best single-sentence summary on any topic,
which is why she is quoted so frequently in this book. The phrase
“internalize the revolution” comes from her and echoes her book
Revolution from Within. It is with love and gratitude that I quote her
wordsinthesepages.
Arianna Huffington has been a constant source of support in every
aspectofmylifeformanyyears.Shesentcommentsondraftsfromall
aroundtheworld,addingherinsightanddeepunderstandingofcultural
trends. Oprah Winfrey encouraged me to focus on my intent for this
book. When I was hesitant to share something personal, I heard her
voicein my head—orin the text messages she sent—reminding me of
thepowerofbeingauthentic.GeneSperlingisoneofthebusiestpeople
I know, and yet he found the time to write page after page of key
suggestions.Hisabilitytocuttotheheartofthematteronissuesthat
concernpublicpolicyandtheproblemsthataffectpeoplefromeverylife
circumstanceismatchless.
MindyLevy,mychildhoodfriend,wasvisitingwithherfamilywhenI
roped her into looking at a chapter. She turned out to be a master of
structure and organization, which she then applied to future drafts.
MellodyHobsonencouragedmetospeakfromtheheartwithconviction
andconfidence.Shesetstheexampleofwhatitmeanstobeawoman,
unapologetically.KarenKehelaSherwoodhelpedcrystallizeseveralkey
ideas, including the “aha” moment of realizing that how women are
perceivedwhennegotiatingcanbeusedasanegotiationtool.Andjust
as she did for so many of my papers for so many years, my college
roommate Carrie Weber stayed up many late nights line editing every
sentence. She helped in ways that only someone who is both a dear
friendandanaccomplishedauthorcould.
Manyothersgenerouslyreaddraftsandofferedthoughts,sometimes
under demanding deadlines. Deep thanks to Stephanie Flanders, Molly
Graham, Larry Summers, Bill McKibben, Tina Bennett, Scott and Clia
Tierney,AmandaMcCall,JamiPasser,MichelleEbersman,StephenPaul,
DianaFarrell,AdamFreed,PhilDeutch,MarneLevine,JoelKaplan,Eric
Antonow,LornaBorenstein,MarcusBuckingham,MichaelGrimes,Anna
Fieler, Kim Scott, Kim Jabal, Carole Geithner, Don Graham, Zander
Lurie,andMichaelBalaoing.
Many people contributed to the research that underpins this book.
ShelleyCorrellandLoriMackenzieoftheClaymanInstituteforGender
ResearchatStanfordconnectedmewithMarianne,thensupportedher
sothatshecoulddedicatesomuchtimetothisproject.ManaNakagawa,
aPh.D.candidateintheInternationalComparativeEducationprogram
atStanfordUniversity,didtheinternationalresearchneededtomakethe
bookrelevantforaglobalaudience.ProfessorDeborahGruenfeldofthe
Stanford Graduate School of Business started educating me on gender
issues more than five years ago and has been doing it ever since.
KathleenMcCartney,deanoftheHarvardGraduateSchoolofEducation,
explainedtheNICHDstudyonearlychildcareandchilddevelopment.
Professor Jennifer Aaker of the Stanford Graduate School of Business
shared her research on the importance of setting goals to pursuing
happiness. Harvard professor Hannah Riley Bowles interrupted her
vacation to spend hours on the phone discussing her work on
negotiation.ProfessorFrancisFlynnoftheStanfordGraduateSchoolof
Business walked me step by step through the findings of his
breakthroughHeidi/Howardstudy.SharonMeersgenerouslysharedall
of the research she spent years doing for her book Getting to 50/50.
Christine Silva, senior director of research at Catalyst, provided
importantdetailonseveralstudies. KimParker,seniorresearcherwith
thePewSocial&DemographicTrendsproject,discussedPew’sresearch
report on gender and career aspirations. And special thanks to Phil
Garland, vice president of methodology at SurveyMonkey, for his
insightfulcommentsonmanydraftsaswellasassistancewithstatistical
analysis.
TheteamatWMEhasbeenon top of everyaspectofthisbook.Ari
EmanuelkickedthiswholethingoffbyintroducingmetoJennifer,andI
amgratefulforhisfriendshipaswellashisever-amusingandsupportive
check-incalls.IamindebtedtoTracyFisher,TheresaBrown,Margaret
Riley, Kathleen Nishimoto, and Caitlin Moore for all their efforts. The
team at Knopf showed remarkable dedication and enthusiasm in this
process:TonyChirico,PaulBogaards,ChrisGillespie,PeterMendelsund,
ErinnHartman,ElizabethLindsay,CarolineBleeke,KatherineHourigan,
andLydiaBuechler.ItwasajoytoworkcloselywithEllenFeldmanand
AmyRyan,andIgrewtodependontheirprecisionwithwords,careful
attentiontodetail,andendlesspatience.ThankyoutoDiveshMakanof
IconiqforhisorganizationalandstructuralhelpandtoGaryStiffelman
ofZiffrenBrittenhamforhisdiligence.IalsowanttothankJillGillett
and Chris Sanagustin for their support of Nell’s work on this project.
Much appreciation goes to Markus Dohle and Madeline McIntosh of
RandomHousefortheirsteadfastbeliefinthisbook.
A special thanks to all the women and men who reached out to me
after my TEDTalk and other speeches to share their stories, struggles,
andtriumphs.Iwouldnothavekepttalkingaboutthissubjectorwritten
this book had it not been for their responses and thoughts. When I
neededinspiration,Ireadandrereadtheire-mailsandletters.
I am also indebted to the many people who have given me
opportunitiesandguidanceoverthecourseofmycareer.LarrySummers
offeredtoadvisemyseniorthesis,gavememyfirstjoboutofcollege,
andhasbeenanimportantpartofmylifeeversince.LantPritchett,my
firstboss,taughtmetolookhardatthedataandspeaktheunvarnished
truth.EricSchmidt,LarryPage,SergeyBrin,andOmidKordestanihired
meatGoogledespitemycompletelackofanyrelevantexperienceand
supported me throughout my many years working for them. Richard
Skolnik,SalimHabayeb,andMariaClarkinvitedmetojointheirteamin
Indiaat the WorldBank. Doug Elmendorf helpedme start agroup for
womenineconomicswhenIwasincollegeandtaughtmesomuchover
thecourseofmanyyears. DonGraham,PatMitchell,JohnDoerr,Dan
Rosensweig,MichaelLynton,BobIger,HowardSchultz,andBobRubin
have all given me key advice at critical junctures in my career. Fred
Kofman shared his insights on leadership, authenticity, and
responsibility.
IamluckytoworkeverydaywithextraordinarypeopleatFacebook.
CamilleHarthasworkedbymysideformorethantenyears.Somuchof
whatI am able to dois because of her expertise,great judgment, and
relentless pursuit of efficiency. My colleagues Chris Cox, Mike
Schroepfer, Elliot Schrage, David Ebersman, Ted Ullyot, Libby Leffler,
CharltonGholson,KellyHoffman,AnikkaFragodt,EricAntonow,David
Fischer,LoriGoler,andDanRosechallengemetoliveuptotheirhigh
standardsandprovidethefriendshipandsupportthatmakescomingto
workeverydayworthwhile.MarkZuckerberggavemetheopportunity
ofalifetimeandhascontinuedtoinspireandsupportmeeversince.He
has taught me by his example to chart my own course and has
encouragedmetodowhatIwoulddoifIwerenotafraid.
Iamblessedtobesurroundedbylovingfriendsthroughthisproject
andallelse.I am so grateful for mychildhoodfriendsEveGreenbarg,
Mindy Levy, Jami Passer, Beth Redlich, Elise Scheck, Pam Srebrenik,
Brook Rose, Merle Safer-stein, and Amy Trachter; and my closest
adulthood friends Carrie Weber, Marne Levine, Phil Deutch, Katie and
ScottMitic,CraigandKirstenNevill-Manning,AdamFreed,JoelKaplan,
Clia and Scott Tierney, Kim Jabal, Lorna Borenstein, David Lawee,
Chamath Palihapitiya, Zander Lurie, Kim Keating, Diana Farrell, Scott
Pearson,LoriTalingting,andLarryBrilliant.
The boundless support of my family has been the foundation of my
life. My deepest gratitude and love to my parents Adele and Joel
Sandberg,mybrotherDavidSandberg,mysisterMichelleSandberg,my
mother-in-law Paula Goldberg, my siblings-in-law Amy Schefler, Marc
Bodnick, and Rob and Leslye Goldberg, and my goddaughter Elise
Geithner.
Thisbookdoesnotjustrecommendtruepartnership;itisaproductof
severaltruepartnerships.ColinSummers,Nell’shusband,sloweddown
his architecture career to become the primary caregiver for their
children. In twenty years, his encouragement of her career has never
faltered.Hiscontributionstothismissionincludedreadingmanydrafts
ofthisbook,discussingitscontentsovercountlessmeals,andattending
several school events alone. Whenever someone suggests that mothers
are better suited to raising children, Nell knows in the deepest way
possiblethatfatherscanparentwithasmuchlove,devotion,andjoy.
Scott Saywell, Marianne’s husband, encouraged her to take on this
projectdespiteherinitialreluctance.Whenmyoffercame,shehadher
ownbooktowriteandasecondbabywithfoodallergieswhowasnot
sleeping well. Scott insisted they would figure out a way to make it
work, then reorganized his schedule so thatit did. He was more than
justsupportive,hewasexcitedforMarianne.
And finally, I want to thank my truly amazing husband, Dave
Goldberg. Dave is my best friend, closest advisor, dedicated coparent,
andtheloveofmylife.Webothknewthatmywritingthisbookwould
comeprimarilyattheexpenseofourtimetogether,andsowritingLean
Inwasasmuchhisdecisionasmine.Hesupportedmeeverystepofthe
way,ashealwaysdoes,withpatience,greatinsight,humor,andlove.
Notes
INTRODUCTION.INTERNALIZINGTHEREVOLUTION
1. International Labour Organization, ILO Global Estimates of Forced
Labour, Results and Methodology (Geneva: ILO Publications, 2012), 13–
14, http://www.ilo.org/wcmsp5/groups/public/---ed_norm/---
declaration/documents/publication/wcms_182004.pdf.
2.CarolineWyatt,“WhatFutureforAfghanWomanJailedforBeing
Raped?,”BBCNews,SouthAsia,January14,2012,http://www.bbc.co.
uk/news/world-south-asia-16543036.
3.AccordingtotheU.S.StateDepartment,thereare195independent
statesintheworld.See U.S. Department of State, Independent States in
the World, Fact Sheet (January 2012), http://www.state.gov/s/inr/rls/
4250.htm#note3.Thecalculationforthenumberofindependentstates
ledbywomen,definedaswomenservingaspresidentorprimeminister
or other executive role, was derived from the most recent information
releasedbytheCIApriortopublication.SeeCentralIntelligenceAgency,
Chiefs of State & Cabinet Members of Foreign Governments (December
2012), https://www.cia.gov/library/publications/world-leaders-1/pdf-
version/December2012ChiefsDirectory.pdf. However, the calculation
alsoincludestwoelectoralchangesnotreflectedintheCIAinformation
—theelectionofParkGeun-hye,whowillbethefirstfemalepresident
ofSouthKoreain2013,andtheendofSwisspresidentEvelineWidmer-
Schlumpf’sterminDecember2012.ItshouldbenotedthatSwitzerland
isledbyaFederalCouncilcomprisedofsevenmembers.Everyyearthe
Swiss Federal Assembly elects from among the seven Federal Council
members a president and vice president. In 2013 the president of
Switzerland will be Ueli Maurer. However, three of the seven Federal
Council members are women (Eveline Widmer-Schlumpf, Simonetta
Sommaruga, and Doris Leuthard). Elections vary from country to
countryintermsofwhenandhowoftentheyareheld.Thus,thetotal
numberofwomenchiefsofstateorheadsofgovernmentwillchangeas
countriesgothroughtheirnextelectioncycle.
4. Inter-Parliamentary Union, Women in National Parliaments (2012),
http://www.ipu.org/wmn-e/world.htm.
5. Claudia Goldin, Lawrence F. Katz, and Ilyana Kuziemko, “The
HomecomingofAmericanCollegeWomen:TheReversaloftheCollege
GenderGap,”JournalofEconomicPerspectives20,no.4(2006):133.
6. Catalyst, Targeting Inequity: The Gender Gap in U.S. Corporate
Leadership (September 2010), http://www.jec.senate.gov/public/index.
cfm?a=Files.Serve&File_id=90foaade-d9f5-43e7-8501-46bbd1c69bb8.
7. Patricia Sellers, “Fortune 500 Women CEOs Hits a Milestone,”
CNNMoney, November 12, 2012, http://postcards.blogs.fortune.cnn.
com/2012/11/12/fortune-500-women-ceos-3/.
8.Catalyst,2012CatalystCensus:Fortune500WomenExecutiveOfficers
and Top Earners (December 2012), http://www.catalyst.org/2012-
catalyst-census-fortune-500-women-executive-officers-and-top-earners.
Catalyst defines an “executive officer” as one who is “appointed and
elected by the board directors,” including the “CEO and up to two
reporting levels below,” and individuals who are “listed as executive
officers in SEC filings”; see appendix 1, Methodology Section, 2009
CatalystCensus:Fortune500,http://www.catalyst.org/etc/Census_app/
09US/2009_Fortune_500_Census_Appendix_1.pdf;Catalyst,2012 Catalyst
Census: Fortune 500 Women Board Directors (December 2012), http://
www.catalyst.org/knowledge/2012-catalyst-census-fortune-500-women-
board-directors;andCenterforAmericanWomenandPolitics,“Women
WhoWillBeServingin2013,”http://www.cawp.rutgers.edu/fast_facts/
elections/2013_womenserving.php.
9. U.S. Equal Employment Opportunity Commission, 2011 Job
Patterns for Minorities and Women in Private Industry, 2011 EEO–1
NationalAggregateReport(2011),http://www.eeoc.gov/eeoc/statistics/
employment/jobpat-eeo1/index.cfm. The EEOC’s definition of top
corporate jobs includes executive and senior level officers as well as
managers; Catalyst, 2012 Catalyst Census: Fortune 500 Women Board
Directors,andCenterforAmericanWomenandPolitics,Record Number
ofWomenWillServeinCongress;NewHampshireElectsWomentoAllTop
Posts, Election Watch, November 7, 2012, http://www.cawp.rutgers.
edu/press_room/news/documents/PressRelease_11–07–12.pdf. See also
Catalyst, Women of Color Executives: Their Voices, Their Journeys (June
2001), http://www.catalyst.org/publication/54/women-of-color-
executives-their-voices-their-journeys.
10.ArianeHegewisch,ClaudiaWilliams,andAnlanZhang,TheGender
Wage Gap: 2011, Fact Sheet (March 2012), http://www.iwpr.org/
publications/pubs/the-gender-wage-gap-2011; and Carmen DeNavas-
Walt,BernadetteD.Proctor,andJessicaC.Smith,Income,Poverty,and
HealthInsuranceCoverageintheUnitedStates:2010,U.S.CensusBureau,
Current Population Reports, P60–239 (Washington, D.C.: U.S.
Government Printing Office, 2011), 12, http://www.census.gov/prod/
2011pubs/p60-239.pdf. Statistics cited are drawn from calculations of
thegenderpaygapbasedonmedianannualearnings.AccordingtoDr.
PamelaCoukos,aseniorprogramadvisorattheDepartmentofLabor’s
Office of Federal Contract Compliance Programs, the most commonly
cited estimate of the gender pay gap is based upon the difference
between men’s and women’s median annual earnings. Another widely
used estimate of the gender pay gap is based upon the difference
between men’s and women’s median weekly earnings. Some scholars
believe weekly earnings are more accurate because they can better
accountfordifferencesinthetotalnumberofhoursworked,andsince
menoftenworkmorehoursthanwomen,thisdifferencecanaccountfor
some of the pay gap. Other scholars argue that the median annual
earnings figure is preferable because it includes more types of
compensation (such as bonuses, pensions, etc.). Importantly, both
approaches find that women earn less than men. According to recent
median annual earnings, women earn seventy-seven cents for every
dollar men earn. According to recent median weekly earnings, women
earneighty-twocentsforeverydollarmenearn.
11.MarloThomas,“AnotherEqualPayDay?Really?,”TheHuffington
Post, April 12, 2011, http://www.huffingtonpost.com/marlo-thomas/
equal-pay-day_b_847021.html.
12.SociologistArlieRussellHochschildcoinedthephrase“thestalled
revolution”inherbookTheSecondShift(NewYork:AvonBooks,1989),
12.
13. It should be noted that not all female leaders are supportive of
women’s interests. See Nicholas D. Kristof, “Women Hurting Women,”
New York Times, September 29, 2012, http://www.nytimes.com/2012/
09/30/opinion/sunday/kristof-women-hurting-women.html?hp. For
research and discussion about how all women can benefit when more
womenareinpositionsofpower,seechapter11.
14. Joanna Barsh and Lareina Yee, Special Report: Unlocking the Full
Potential of Women in the U.S. Economy, McKinsey & Company (April
2011), 6, http://www.mckinsey.com/Client_Service/Organization/
Latest_thinking/Unlocking_the_full_potential.aspx.
1.THELEADERSHIPAMBITIONGAP:WHATWOULDYOUDOIFYOUWERENTAFRAID?
1.From1981to2005,theopt-outrateforcollege-educated,married
whitewomenwithchildrendecreasedfrom25.2percentto21.3percent,
reachingits lowest point in 1993 (16.5 percent).Since the mid-1990s,
therehasbeenanuptickinthisgroupdecidingtoleavetheworkforce.
Still,therateappearstobestabilizingandhasnotreturnedtotherates
seenthirtyorfortyyearsago(StoneandHernandez2012).Thispattern
of opting out maps broadly onto trends in women’s employment rates
since the 1960s. From the 1960s to the 1990s, there was a dramatic
increase in women’s labor force participation, which peaked in 1999
when60percentofwomenwereworking.Since1999,therehasbeena
slow decline in women’s employment rates (Bureau of Labor Statistics
2007and2011).Mirroringthesehistoricalemploymentpatternsamong
women,optingoutreachedalowin1993,thedecadethatrecordedthe
highestratesofwomen’slaborforceparticipation,andsawitssharpest
increasefrom1999to2002,thesameyearsthatmarkedthebeginning
of the decline in women’s overall employment rates (Stone and
Hernandez2012).Thus,therecentdecreaseintheemploymentratesof
highly educated mothers needs to be reconciled with employment
declines among other groups, including declines for nonmothers and
men. All are likely linked in part to a weak labor market (Boushey
2008). Despite this dip in employment, college-educated women have
the highest labor force participation rates of all mothers (Stone and
Hernandez 2012). According to recent research from the U.S. Census
Bureau,young,less-educated,andHispanicwomenaremorelikelytobe
stay-at-homemothers(Kreiderand Elliott 2010).Forstudiesonopting
outandwomen’slaborforceparticipationrates,seePamelaStoneand
LisaAckerlyHernandez,“TheRhetoricandRealityof‘OptingOut,’”in
WomenWhoOptOut:TheDebateoverWorkingMothersandWork-Family
Balance, ed. Bernie D. Jones (New York: New York University Press,
2012),33–56;HeatherBoushey,“‘OptingOut?’TheEffectofChildren
on Women’s Employment in the United States,” Feminist Economics 14,
no. 1 (2008): 1–36; Rose M. Kreider and Diana B. Elliott, “Historical
ChangesinStay-at-HomeMothers:1969–2009,”paperpresentedatthe
AnnualMeetingoftheAmericanSociologicalAssociation,Atlanta,GA,
August 2010, http://www.census.gov/population/www/socdemo/
ASA2010_Kreider_Elliott.pdf; Bureau of Labor Statistics, “Changes in
Men’sandWomen’sLaborForceParticipationRates,”TheEditor’sDesk,
January 10, 2007, http://www.bls.gov/opub/ted/2007/jan/wk2/art03.
htm; and Bureau of Labor Statistics, Women in the Labor Force: A
Datebook, report 1034 (December 2011), http://www.bls.gov/cps/wlf-
databook-2011.pdf.
While the vast majority of women and mothers are working, when
compared to their male counterparts, a sizable employment gap
emerges. Surveys of highly educated men and women find that the
postgraduation rates of employment and hours of employment are
higher for men than for women, especially among those who have
children. A survey of three cohorts of Harvard students from 1969 to
1972, 1979 to 1982, and 1989 to 1992 found that fifteen years after
graduation,about90to94percentofthemenwereemployedfull-time,
fullyearcomparedtoaround60to63.5percentofthewomen.Thefull-
time, full-year employment rate among women graduates with two
children was even lower, ranging from 41 to 47 percent (Goldin and
Katz 2008). A survey of the graduating classes from the University of
ChicagoBoothSchoolofBusinessfrom1990to2006foundthatinevery
year following graduation, between 92 and 94 percent of the men are
employedfull-time,fullyear.Upongraduation,89percentofthewomen
are employed full-time, full year. Yet, over time, this percentage
decreases,suchthatatsixyearsout,78percentofwomenareemployed
full-time,fullyear.Atnineyearsout,the percentage goesdownto69
percent. At ten or more years out, only 62 percent of the women are
employedfull-time,fullyear.Thepercentageisevenlowerforwomen
with children. Ten or more years out, only about half of women with
oneormorechildrenareemployedfull-time,fullyear.Inanygivenyear
sincegraduation,nomorethan1percentofthemenarenotworking,
andonlybetween2and4percentofthemenareworkingpart-time.In
contrast,theshareofwomennotworkingorworkingpart-timeincreases
with years since graduation, such that by ten or more years out, 17
percentofthewomenarenotworkingand22percentareworkingpart-
time.Theremainingsmallpercentagesofmenandwomenworkedfewer
thanfifty-twoweeksperyear.Thesurveyalsofoundthatwomenwith
childrenworked24percentfewerhoursperweekthantheaverageman
andwomenwithoutchildrenworked3.3percentfewerhours(Bertand,
Goldin,andKatz2010).
Another survey published in 2000 of graduates from the top twelve
MBAprogramsfrom1981to1995foundthat95percentofthemen,but
only71percentofthewomen,workedfull-time.Thefurtheroutfrom
graduation,thelowerthefull-timeemploymentrateofwomen(Catalyst,
Center for the Education of Women at the University of Michigan,
University of Michigan Business School, 2000). For more on these
surveys,seeClaudiaGoldinandLawrenceF.Katz,“Transitions:Career
and Family Life Cycles of the Educational Elite,” American Economic
Review: Papers & Proceedings 98, no. 2 (2008): 363–69; Marianne
Bertrand, Claudia Goldin, and Lawrence F. Katz, “Dynamics of the
Gender Gap for Young Professionals in the Financial and Corporate
Sectors,”AmericanEconomicJournal:AppliedEconomics2,no.3(2010):
228–55; and Catalyst, Center for the Education of Women at the
UniversityofMichigan,UniversityofMichiganBusinessSchool,Women
andtheMBA:GatewaytoOpportunity(2000).
2.JudithRodin,indiscussionwiththeauthor,May19,2011.
3. National Center for Education Statistics, “Table 283: Degrees
ConferredbyDegree-GrantingInstitutions,byLevelofDegreeandSexof
Student:SelectedYears,1869–70Through2021–22,”DigestofEducation
Statistics (2012), http://nces.ed.gov/programs/digest/d12/tables/
dt12_283.asp.
4.HannaRosen,TheEndofMen:AndtheRiseofWomen (NewYork:
RiverheadBooks,2012).
5. Debra Myhill, “Bad Boys and Good Girls? Patterns of Interaction
and Response in Whole Class Teaching,” British Educational Research
Journal28,no.3(2002):350.
6.Thefourthousandsurveyrespondentswereemployeesoffourteen
companies, almost all of which were Fortune 500 companies or
companiesofsimilarsize.SeeJoannaBarshandLareinaYee,Unlocking
theFullPotentialofWomenatWork,McKinsey&Company(April2012),
7, http://www.mckinsey.com/careers/women/~/media/Reports/
Women/2012%20WSJ%20Women%20in%20the%20Economy
%20white%20paper%20FINAL.ashx.
Mostsurveysonaspirationstoseniorlevelsfindagendergapbetween
men and women, with more men than women aspiring to these top
managementpositions.A2003surveybytheFamilyandWorkInstitute,
Catalyst,andthe CenterforWork&Family atBostonCollegeofhigh-
level executives found that 19 percent of the men compared to just 9
percent of the women set their sights on becoming CEO or managing
partner.Thesamesurveyfoundthat54percentofthemenandonly43
percent of the women hope to join the ranks of senior management.
Also,oftheexecutiveswhosaidtheyhadreducedtheiraspirations(25
percent),womendidsomorethanmen(34percentofwomencompared
to 21 percent of men). The most frequently cited reason for reducing
aspiration was the same for both men and women—67 percent said a
veryimportantreasonwas“thesacrificesIwouldhavetomakeinmy
personal or family life.” It’s also important to note that women who
thinklittleprogresshasbeenmadeinbreakingthroughtheglassceiling
aremorelikelytohavereducedtheiraspirationsthanwomenwhothink
progresshasoccurred.SeeFamiliesandWorkInstitute,Catalyst,Center
for Work & Family at Boston College, Leaders in a Global Economy: A
Study of Executive Women and Men (January 2003), 4, http://www.
catalyst.org/publication/80/leaders-in-a-global-economy-a-study-of-
executive-women-and-men.
A 2003 study examining the career aspirations of business students
found that 81 percent of the men but only 67 percent of the women
aspiretotopmanagementpositions.SeeGaryN.PowellandD.Anthony
Butterfield, “Gender, Gender Identity, and Aspirations to Top
Management,”WomeninManagementReview18,no.1(2003):88–96.
A 2007 study of employed managers and professionals enrolled in
master’s degree programs also found that the women had relatively
weakeraspirationstoseniormanagement.SeeBarrieLitzskyandJeffrey
Greenhaus,“TheRelationshipBetweenGenderandAspirationstoSenior
Management,”CareerDevelopmentInternational12,no.7(2007):637–59.
AsurveyofgraduatesfromthetoptwelveMBAprogramsfrom1981to
1995 found that only 44 percent of women strongly agreed or agreed
thattheyhada“desiretoadvancetoaseniorposition”comparedto60
percentofmenwhostronglyagreedoragreed.SeeCatalyst,Centerfor
theEducationofWomenattheUniversityofMichigan,andUniversityof
MichiganBusinessSchool,WomenandtheMBA.AMcKinsey&Company
reportfoundthataswomenage,theirdesiretoadvancedecreasesmore
quicklythanmen’sdesire.Thereportconcludedthatateveryage,“more
menwanttotakeonmoreresponsibilityintheirorganizationsandhave
greatercontroloverresults.”SeeJoannaBarshandLareinaYee,Special
Report: Unlocking the Full Potential of Women in the U.S. Economy,
McKinsey & Company (April 2011), 6, http://www.mckinsey.com/
Client_Service/Organization/Latest_thinking/Unlocking_the_full_
potential.aspx.
While most surveys find that more men than women aspire to top
positions, a notable exception is a 2004 Catalyst survey of about 700
female senior leaders and 250 male senior leaders working in Fortune
1000companies.Thissurveyfoundcomparableaspirationstoreachthe
CEOlevelamongwomenandmen(55percentofwomenand57percent
of men). The survey also found that among those in line and staff
positions,morewomenthanmenaspiredtotheCEOlevel.SeeCatalyst,
WomenandMeninU.S. Corporate Leadership:Same Workplace,Different
Realities? (2004), 14–16, http://www.catalyst.org/publication/145/
women-and-men-in-us-corporate-leadership-same-workplace-different-
realities.
Thereareseveralexplanationsofferedastowhywomenhave lower
aspirations than men, including that women feel there is a lack of fit
betweenthemselves(theirpersonalcharacteristics)andseniorleadership
positions, which are often characterized in highly masculine terms;
women feel there are too many obstacles to overcome; women do not
wanttoprioritizecareeroverfamily;womenplacelessimportancethan
domenonjobcharacteristicscommontoseniorroles,suchashighpay,
power, and prestige; gender role socialization influences girls’ and
women’s attitudes and choices about occupational achievement; and
women are more often located in jobs that lack opportunities for
advancement and they lower their aspirations in response to this
disadvantageous structural position. For a review of some of these
explanations, see Litzsky and Greenhaus, “The Relationship Between
GenderandAspirationstoSeniorManagement,”637–59.Forananalysis
of women’s educational and occupational choices, see Jacquelynne S.
Eccles,“UnderstandingWomen’sEducationalandOccupationalChoices:
Applying the Eccles et al. Model of Achievement-Related Choices,”
PsychologyofWomenQuarterly18,no.4(1994):585–609.Foranalysisof
how structural position shapes aspirations, see Naomi Casserir and
Barbara Reskin, “High Hopes: Organizational Position, Employment
Experiences,andWomen’sandMen’sPromotionAspirations,”Workand
Occupations27,no.4(2000):438–63;and Rosabeth Moss Kanter,Men
andWomenoftheCorporation,2nded.(NewYork:BasicBooks,1993).
7. Alison M. Konrad et al., “Sex Differences and Similarities in Job
AttributePreferences:AMeta-Analysis,”PsychologicalBulletin126,no.4
(2000):593–641;andEccles,“UnderstandingWomen’sEducationaland
Occupational Choices,” 585–609. A survey of highly qualified women
foundthatonly15percentofthemselected“apowerfulposition”asan
importantcareergoal.SeeSylviaAnnHewlettandCarolynBuckLuce,
“Off-Ramps and On-Ramps: Keeping Talented Women on the Road to
Success,”Harvard Business Review 83, no. 3 (2005): 48. Studies on job
attribute preferences find that more men than women prefer jobs
characterized by challenging work, power and influence over others,
highlevels of responsibility,risk taking, opportunities forachievement
andadvancement,andhighprestige.Womentendtopreferjobsthatare
characterizedaswork that helps others,enablesthem to develop their
skills and abilities, and allows them to spend time with family. For a
recentreviewofresearchonthistopic,seeEricaS.Weisgram,LisaM.
Dinella, and Megan Fulcher, “The Role of Masculinity/Femininity,
Values, and Occupational Value Affordances in Shaping Young Men’s
and Women’s Occupational Choices,” Sex Roles 65, nos. 3–4 (2011):
243–58.
8. Linda Schweitzer et al., “Exploring the Career Pipeline: Gender
Differencesin Pre-Career Expectations,” Relations Industrielles 66, no. 3
(2011):422–44.Thissurveyof23,413Canadianpostsecondarystudents
foundthatreachingamanageriallevelwithinthreeyearsofgraduating
wasamajorcareerpriorityfor10percentofthemenbutonly5percent
ofthewomen.
9. Hewlett and Luce, “Off-Ramps and On-Ramps,” 48. This study of
highly qualified women and men found that close to half the men
described themselves as “extremely ambitious” or “very ambitious” in
comparisontoaboutathirdofthewomen.Notably,theproportionof
women describing themselves as “very ambitious” was higher among
womeninbusiness(43percent)andlawandmedicine(51percent).
10. Eileen Patten and Kim Parker, A Gender Reversal on Career
Aspirations, Pew Research Center (April 2012), http://www.
pewsocialtrends.org/2012/04/19/a-gender-reversal-on-career-
aspirations/. The finding that young women place more emphasis on
career success than do young men does not hold when controlling for
education. Among college graduates under age forty, there is not a
significant difference between men and women in the share placing a
highemphasisoncareersuccess.Thereisasignificantgenderdifference
amongnon–collegegraduatesunderageforty.Thesefindingsarebased
onsmallsamplesizesandshouldbeinterpretedwithcaution.
11. The Millennial generation is typically defined as those born
between1980and2000.
12.ThissurveyofMillennialadultsfoundthat36percentofmen,but
only 25 percent of women, said that the sentence “I aspire to a
leadership role in whatever field I ultimately work” applies to them
“very well.” See Darshan Goux, Millennials in the Workplace, Bentley
UniversityCenterforWomenandBusiness(2012),17–25,http://www.
bentley.edu/centers/sites/www.bentley.edu.centers/files/centers/cwb/
millennials-report.pdf.
Another survey, conducted in 2008 by the Girl Scouts, found no
difference between girls and boys in terms of their likelihood to have
leadershipaspirationsandtothinkofthemselvesasleaders.Thesurvey
didfindthatgirlsaremoreconcernedaboutsocialbacklash.One-third
ofthegirlswhoreportednotwantingtobeleadersattributedtheirlack
of desire to “fear of being laughed at, making people mad at them,
coming across as bossy, or not being liked by people.” See Girl Scout
Research Institute, Change It Up: What Girls Say About Redefining
Leadership (2008), 19, http://www.girlscouts.org/research/pdf/change_
it_up_executive_summary_english.pdf.
13. Samantha Ettus, “Does the Wage Gap Start in Kindergarten?,”
Forbes, June 13, 2012, http://www.forbes.com/sites/samanthaettus/
2012/06/13/kindergarten-wage-gap/.
14.Astudyofaccomplishedmenandwomenwiththecredentialsto
runforpoliticalofficefoundthat62percentofmenversus46percentof
womenhadconsideredrunning.Thestudyfoundthat22percentofthe
men versus 14 percent of the women were interested in running for
office in the future. The men also were almost 60percent more likely
than the women to think that they were “very qualified” to run. See
Jennifer L. Lawless and Richard L. Fox, Men Rule: The Continued
UnderRepresentationofWomeninU.S.Politics(Washington,D.C.:Women
& Politics Institute, American University School of Public Affairs,
January 2012), http://www.american.edu/spa/wpi/upload/2012-Men-
Rule-Report-final-web.pdf.
15. A survey of more than four thousand middle and high school
studentsfoundthatonly22percentofgirlsbut37percentofboyssaid
that “being in charge of other people” was “extremely important” or
“veryimportant”totheminafuturejob.Thesurveyalsofoundthat37
percentofgirlscomparedto51percentofboyssaidthat“beingmyown
boss”was“extremelyimportant”or“veryimportant”totheminafuture
job.SeeDeborahMarlinoandFionaWilson,TeenGirlsonBusiness:Are
TheyBeingEmpowered?,TheCommitteeof200,SimmonsCollegeSchool
of Management (April 2003), 21, http://www.simmons.edu/som/docs/
centers/TGOB_report_full.pdf.
16.JennaJohnson,“OnCollegeCampuses,aGenderGapinStudent
Government,”WashingtonPost,March16,2011,http://www.washington
post.com/local/education/on-college-campuses-a-gender-gap-in-student-
government/2011/03/10/ABim1Bf_story.html.
17.Forresearchonhowaggressivewomenviolatesocialnorms,see
MadelineE.HeilmanandTylerG.Okimoto,“WhyAreWomenPenalized
forSuccessatMaleTasks?TheImpliedCommunalityDeficit,”Journalof
AppliedPsychology92,no.1(2007):81–92;MadelineE.Heilmanetal.,
“Penalties for Success: Reactions to Women Who Succeed at Male
Gender-Typed Tasks,” Journal of Applied Psychology 89, no. 3 (2004):
416–27;AliceH.EaglyandStevenJ.Karau,“RoleCongruityTheoryof
Prejudice Toward Female Leaders,” Psychological Review 109, no. 3
(2002): 573–98; and Madeline E. Heilman, “Description and
Prescription: How Gender Stereotypes Prevent Women’s Ascent up the
OrganizationalLadder,”JournalofSocialIssues57,no.4(2001):657–74.
18.GayleTzemachLemmon,“WeNeedtoTellGirlsTheyCanHaveIt
All (Even If They Can’t),” The Atlantic, June 29, 2012, http://www.
theatlantic.com/business/archive/2012/06/we-need-to-tell-girls-they-
can-have-it-all-even-if-they-cant/259165/.
19. For reviews of research, see May Ling Halim and Diane Ruble,
“Gender Identity and Stereotyping in Early and Middle Childhood,” in
Handbook of Gender Research in Psychology: Gender Research in General
andExperimentalPsychology,vol.1,ed.JoanC.ChrislerandDonaldR.
McCreary(NewYork:Springer,2010),495–525;MichaelS.Kimmeland
AmyAronson,eds.,TheGenderedSocietyReader,3rded.(Oxford:Oxford
UniversityPress,2008);andCampbellLeaperandCarlyKayFriedman,
“TheSocializationofGender,”inHandbookof Socialization: Theory and
Research,ed.JoanE.GrusecandPaulD.Hastings(NewYork:Guilford
Press,2007),561–87.
20. Melissa W. Clearfield and Naree M. Nelson, “Sex Differences in
Mother’s Speech and Play Behavior with 6, 9, and 14-Month-Old
Infants,”SexRoles54,nos.1–2(2006):127–37.Studieshavefoundthat
parents tend to talk more with daughters than with sons. Further,
mothershavemoreemotionallycomplexconversationsanduseamore
conversational and supportive style of communication with their
daughters than with their sons. For reviews of research,see Clearfield
and Nelson, “Sex Differences in Mother’s Speech and Play Behavior,”
127–37; and Gretchen S. Lovas, “Gender and Patterns of Language
Development in Mother-Toddler and Father-Toddler Dyads,” First
Language31,no.1(2011):83–108.
21.EmilyR.Mondschein,KarenE.Adolph,andCatherineS.Tamis-Le
Monda,“GenderBiasinMothers’ExpectationsAboutInfantCrawling,”
JournalofExperimentalChildPsychology77,no.4(2000):304–16.
22. Clearfield and Nelson, “Sex Differences in Mother’s Speech and
PlayBehavior,”127–37.Anotherstudyobservingclosetoeighthundred
familiesinfourdifferentpublic venues found that in threeofthefour
locations,alargerpercentageofmaletoddlerswereallowedtowalkby
themselves than were female toddlers. See G. Mitchell et al.,
“ReproducingGenderinPublicPlaces:Adults’AttentiontoToddlersin
ThreePublicPlaces,”SexRoles26,nos.7–8(1992):323–30.
23.EmmaGray,“GymboreeOnesies:‘SmartLikeDad’forBoys,‘Pretty
LikeMommy’forGirls,”TheHuffingtonPost,November16,2011,http://
www.huffingtonpost.com/2011/11/16/gymboree-onesies_n_1098435.
html.
24.AndreaChang,“JCPenneyPulls‘I’mTooPrettytoDoHomework’
Shirt,” Los Angeles Times blog, August 31, 2011, http://latimesblogs.
latimes.com/money_co/2011/08/jcpenney-pulls-im-too-pretty-to-do-
homework-shirt.html.
25.Overthelastfortyyears,genderbiasandgenderdifferencesinthe
classroomhave been studiedextensively. On balance,studies find that
teachersgivemoreattentiontoboysthangirls.Boysalsotendtohavea
more dominant presence in the classroom. Still, depending on the
methodology employed (such as the age of students, the subject area
beingtaught,andtheachievementlevelofthestudents),some studies
havefoundfewdifferencesinteacherinteractionsand behavior in the
classroom between boys and girls. Notably, very few studies have
documented instances in which girls receive more attention from
teachersthandoboys.Forreviewsoftheresearch,seeRobynBeaman,
KevinWheldall,andCarolKemp,“DifferentialTeacherAttentiontoBoys
andGirlsintheClassroom,”EducationalReview58,no.3(2006):339–
66;SusanneM.JonesandKathrynDindia,“AMeta-AnalyticPerspective
onSexEquityintheClassroom,”ReviewofEducationalResearch74,no.4
(2004):443–71; Ellen Rydell Altermatt,Jasna Javanovic, and Michelle
Perry, “Bias or Responsivity? Sex and Achievement-Level Effects on
Teachers’ Classroom Questioning Practices,” Journal of Educational
Psychology 90, no. 3 (1998): 516–27; Myra Sadker, David Sadker, and
Susan Klein, “The Issue of Gender in Elementary and Secondary
Education,” Review of Research in Education 17 (1991): 269–334; and
RobertaM.HallandBerniceR.Sandler,TheClassroomClimate:AChilly
One for Women? (Washington, D.C.: Association of American Colleges,
1982).
26. Riley Maida, “4 Year Old Girl Questions Marketing Strategies,”
YouTube video, 1:12 minutes, posted by Neuroticy2, December 28,
2011,http://www.youtube.com/watch?v=P3mTTloB_oc.
27. Kelly Danaher and Christian S. Crandall, “Stereotype Threat in
AppliedSettingsRe-Examined,”JournalofAppliedSocialPsychology38,
no. 6 (2008): 1639–55. Based on their analysis of gender, stereotype
threat,andperformanceontheAPcalculustest,DanaherandCrandall
estimatethatifthedemographicgenderquestionwasmovedtotheend
of the test, 4,763 more young women would pass. For more research
about how stereotype threat decreases women’s performance, see
CatherineGood,JoshuaAronson,andJayneAnnHarder,“Problemsin
thePipeline:StereotypeThreatandWomen’sAchievementinHigh-Level
MathCourses,”JournalofAppliedandDevelopmentalPsychology29,no.1
(2008):17–28.
Stereotypes of all kinds, ranging from “white men can’t jump” to
“Asiansarebetteratmath”havebeenshowntoinfluenceperformance
as well as the evaluation of performance. See Jeff Stone, Zachary W.
Perry,andJohnM.Darley,‘WhiteMenCan’tJump’:Evidenceforthe
Perceptual Confirmation of Racial Stereotypes Following a Basketball
Game,”Basic and Applied Social Psychology 19, no. 3 (1997): 291–306;
JeffStoneetal.,“StereotypeThreatEffectsonBlackandWhiteAthletic
Performance,” Journal of Personality and Social Psychology 77, no. 6
(1999): 1213–27; and Margaret Shih, Todd L. Pittinsky, and Nalini
Ambady, “Stereotype Susceptibility: Identity Salience and Shifts in
Quantitative Performance,” Psychological Science 10, no. 1 (1999): 80–
83.
28.JenessaR.ShapiroandAmyM.Williams,“TheRoleofStereotype
ThreatsinUnderminingGirls’andWomen’sPerformanceandInterestin
STEMFields,”SexRoles66,nos.3–4(2011):175–83.
29.Goux,MillennialsintheWorkplace,32.
30.SarahJaneGlynn,TheNewBreadwinners:2010Update,Centerfor
American Progress (April 2012), 2, http://www.americanprogress.org/
issues/labor/report/2012/04/16/11377/the-new-breadwinners-2010-
update/.In2009,41.4percentofmotherswerebreadwinnersfortheir
familiesandanother22.5percentwereco-breadwinners.
31.HeatherBoushey,“TheNewBreadwinners,”inTheShriverReport:
A Woman Nation Changes Everything, ed. Heather Boushey and Ann
O’Leary, A Report by Maria Shriver and the Center for American
Progress (October 2009), 34, http://www.americanprogress.org/issues/
women/report/2009/10/16/6789/the-shriver-report/.
32. Mark Mather, U.S. Children in Single-Mother Families, Population
ReferenceBureau,DataBrief(May2012).
33. Human Rights Watch, Failing Its Families: Lack of Paid Leave and
Work-Family Supports in the US (February 2011), http://www.hrw.org/
sites/default/files/reports/us0211webwcover.pdf.
34. Ellen Bravo, “ ‘Having It All?’—The Wrong Question for Most
Women,” Women’s Media Center, June 26, 2012, http://www.womens
mediacenter.com/feature/entry/having-it-allthe-wrong-question-for-
most-women.
35.SharonMeersandJoannaStrober,Gettingto50/50:HowWorking
Couples Can Have It All by Sharing It All (New York: Bantam Books,
2009).
36. Rosalind Chait Barnett, “Women and Multiple Roles: Myths and
Reality,” Harvard Review of Psychology 12, no. 3 (2004): 158–64;
Rosalind Chait Barnett and Janet Shibley Hyde, “Women, Men, Work,
andFamily: An Expansionist Theory,” AmericanPsychologist 56, no. 10
(2001): 781–96; and Rosalind Chait Barnett and Caryl Rivers, She
Works/He Works: How Two-Income Families Are Happy, Healthy, and
Thriving(Cambridge,MA:HarvardUniversityPress,1998).
37. Cheryl Buehler and Marion O’Brian, “Mothers’ Part-Time
Employment:AssociationswithMotherandFamilyWell-Being,”Journal
of Family Psychology 25, no. 6 (2011): 895–906; Rebekah Coley et al.,
“MaternalFunctioning,Time,Money:TheWorldofWorkandWelfare,”
Children and Youth Services Review 29, no. 6 (2007): 721–41; Leslie
Bennetts,TheFeminineMistake:AreWeGivingUpTooMuch?(NewYork:
Hyperion,2007);LynneP.Cook,“‘Doing’GenderinContext:Household
BargainingandtheRiskofDivorceinGermanyandtheUnitedStates,”
American Journal of Sociology 112, no. 2 (2006): 442–72; and Barnett,
“WomenandMultipleRoles,”158–64.
38.ThisphrasewasfirstusedbySpencerJohnsoninhis1998book,
WhoMovedMyCheese?.SeeSpencerJohnson,WhoMovedMyCheese?An
Amazing Way to Deal with Change in Your Work and in Your Life (New
York:Putnam,1998),48.
2.SITATTHETABLE
1. Peggy McIntosh, “Feeling Like a Fraud,” Wellesley Centers for
Women working paper no. 18 (Wellesley, MA: Stone Centers
Publications,1985).
2. Early research on the impostor syndrome in the late 1970s
suggested it was more prevalent among high-achieving women.
Subsequentstudiesin the1980sand1990swereequivocal,withsome
studiesagreeingandothersfindingthatmenweresometimesvulnerable
to these kinds of fears too, at comparable rates. Recently, studies that
focused on college students, doctoral students, and family medicine
residents have again found the syndrome to be more prevalent among
women than men. Most research and discussion about the impostor
syndrome argues that women are more limited by it because they
experienceitmorefrequentlyandwithmoreintensitythandomen.For
a discussion, see Gina Gibson-Beverly and Jonathan P. Schwartz,
“Attachment, Entitlement, and the Impostor Phenomenon in Female
GraduateStudents,”JournalofCollegeCounseling11,no.2(2008):120–
21; and Shamala Kumar and Carolyn M. Jagacinski, “Imposters Have
Goals Too: The Imposter Phenomenon and Its Relationship to
AchievementGoalTheory,”PersonalityandIndividualDifferences40,no.
1(2006):149.Forotherrecentstudies, see Gregor Jöstletal.,“When
WillTheyBlowMyCover?TheImpostorPhenomenonAmongAustrian
DoctoralStudents,”ZeitschriftfürPsychologie220,no.2(2012):109–20;
LorettaNealMcGregor,DamonE.Gee,andK.ElizabethPosey,“IFeel
Like a Fraud and It Depresses Me: The Relation Between the Imposter
PhenomenonandDepression,”SocialBehaviorandPersonality36,no.1
(2008): 43–48; and Kathy Oriel, Mary Beth Plane, and Marlon Mundt,
“Family Medicine Residents and the Impostor Phenomenon,” Family
Medicine 36, no. 4 (2004): 248–52. For the original study, see Pauline
Rose Clance and Suzanne Ament Imes, “The Impostor Phenomenon in
High Achieving Women: Dynamics and Therapeutic Intervention,”
Psychotherapy:Theory,ResearchandPractice15,no.3(1978):241–47.
3. “Tina Fey—From Spoofer to Movie Stardom,” The Independent,
March 19, 2010, http://www.independent.co.uk/arts-entertainment/
films/features/tina-fey--from-spoofer-to-movie-stardom-1923552.html.
4.S.ScottLindetal.,“Competency-BasedStudentSelf-Assessmenton
aSurgeryRotation,”JournalofSurgicalResearch105,no.1(2002):31–
34.
5. Jennifer L. Lawless and Richard L. Fox, Men Rule: The Continued
UnderRepresentationofWomeninU.S.Politics(Washington,D.C.:Women
& Politics Institute, American University School of Public Affairs,
January 2012), http://www.american.edu/spa/wpi/upload/2012-Men-
Rule-Report-final-web.pdf.
6. Working Group on Student Experiences, Study on Women’s
Experiencesat Harvard Law School(Cambridge,MA:WorkingGroupon
Student Experiences, February 2004), http://www.law.harvard.edu/
students/experiences/FullReport.pdf. A higher percentage of male law
studentsthanfemalelawstudentsrankedthemselvesinthetopquintile
oftheirclassinthefollowingcategories:legalreasoning(33%vs.15%),
quantitative reasoning (40% vs. 11%), quick on feet (28% vs. 17%),
brief writing (23% vs. 18%), oral argument (24% vs. 13%), research
(20% vs. 11%), building consensus (27% vs. 21%), and persuading
others (20% vs. 12%). In only one skill, ethical issues, did a slightly
higher percentage of female students (26%) than male students (25%)
rankthemselvesinthetopquintileoftheirclass.
7.Forstudiesonhowwomenestimatetheirabilitiesinfrontofothers,
see Kimberly A. Daubman, Laurie Heatherington, and Alicia Ahn,
“GenderandtheSelf-PresentationofAcademicAchievement,”SexRoles
27, nos. 3–4 (1992): 187–204; Laurie Heatherington et al., “Two
Investigationsof‘FemaleModesty’inAchievementSituations,”SexRoles
29, nos. 11–12 (1993): 739–54; and Laurie Heatherington, Laura S.
Townsend,andDavidP.Burroughs,“‘How’dYouDoonThatTest?’The
Effects of Gender on Self-Presentation of Achievement to Vulnerable
Men,”SexRoles45,nos.3–4(2001):161–77.Forareviewandanalysis
of how womenjudge themselves on masculine tasks, see SylviaBeyer,
“The Effects of Gender, Dysphoria, and Performance Feedback on the
AccuracyofSelf-Evaluations,”SexRoles47,nos.9–10(2002):453–64.
8.SylviaBeyer,“GenderDifferencesinCausalAttributionsbyCollege
Students of Performance on Course Examinations,” Current Psychology
17, no. 4 (1998): 346–58. Research has documented the tendency for
girlsandwomentounderestimatetheirskills,abilities,andperformance
relative to boys and men, especially in regard to masculine tasks. Yet
depending on the specific methodology used, some studies have found
that women give more accurate appraisals of their performance, while
men overestimate their performance. Several explanations have been
advanced to explain why women tend to lower their self-assessments,
includinglowself-confidence;“femininemodesty,”whichholdsthatto
act in accordance with gender role stereotypes and/or to avoid the
negative consequences of female immodesty, girls and women present
themselvesinamorehumblemanner;andconcernwithprotectingthe
self-esteem of others. From this relational perspective, women want to
preserve a sense of equality and compatibility in their personal
relationships,andthustheylowertheirself-assessmentssoasto avoid
beingperceivedasbraggingortoavoidmakingsomeoneelse,whomay
have performed worse, feel badly. The gender of the person to whom
womenmakeaself-assessmenthassometimesbeenfoundtoaffectthe
degree to which they underestimate themselves, with some evidence
finding that women lower their self-assessments in the presence of
vulnerable male partners, for example by lowering estimates of their
GPA in front of a male partner who is worried about his grades.
However,studiesonthisspecifictopicareinconsistent.Forareviewof
these explanations, see Heatherington, Townsend, and Burroughs,
“ ‘How’d You Do on That Test?,’ ” 161–77; and Laurie Heatherington,
AndreaB.Burns,andTimothyB. Gustafson, “When Another Stumbles:
Gender and Self-Presentationto Vulnerable Others,” Sex Roles 38, nos.
11–12(1998):889–913.
9.Tomi-AnnRobertsandSusanNolan-Hoeksema,“SexDifferencesin
ReactionstoEvaluativeFeedback,”SexRoles21,nos.11–12(December
1989): 725–47; and Maria Johnson and Vicki S. Helgeson, “Sex
Differences in Response to Evaluative Feedback: A Field Study,”
PsychologyofWomenQuarterly26,no.3(2002):242–51.
10. Sylvia Beyer, “Gender Differences in Causal Attributions by
College Students of Performance on Course Examinations,” Current
Psychology 17, no. 4 (1998): 354. For a review of consequences from
negativeself-evaluation,includingdepressionandloweraspirations,see
Sylvia Beyer and Edward M. Bowden, Gender Differences in Self-
Perception:ConvergentEvidencefromThreeMeasuresofAccuracyand
Bias,”PersonalityandSocialPsychologyBulletin23,no.2(1997):169.
11.NicolePerlrothandClaireCainMiller,“The$1.6BillionWoman,
Staying on Message,” New York Times, February 4, 2012, http://www.
nytimes.com/2012/02/05/business/sheryl-sandberg-of-facebook-
staying-on-message.html?pagewanted=all.
12. Dana R. Carney, Amy J. C. Cuddy, and Andy J. Yap, “Power
Posing:BriefNonverbalDisplaysAffectNeuroendocrineLevelsandRisk
Tolerance,”PsychologicalScience21,no.10(2010):1363–68.
13.BiancaBosker,“CiscoTechChiefOutlinestheAdvantagesofBeing
aWomaninTech,”TheHuffingtonPost,October27,2011,http://www.
huffingtonpost.com/2011/10/27/cisco-chief-technology-officer-woman-
in-tech_n_1035880.html.
14.ClaireCainMiller,“ForIncomingI.B.M.Chief,Self-ConfidenceIs
Rewarded, New York Times, October 27, 2011, http://www.nytimes.
com/2011/10/28/business/for-incoming-ibm-chief-self-confidence-
rewarded.html.
15.CarolineHoward,“TheWorld’s100MostPowerfulWomen:This
YearIt’sAllAboutReach,”Forbes,August24,2011,http://www.forbes.
com/sites/carolinehoward/2011/08/24/the-worlds-100-most-powerful-
women-this-year-its-all-about-reach/.
3.SUCCESSANDLIKEABILITY
1.AdescriptionandanalysisofthestudywereprovidedbyProfessor
FrankJ.Flynnindiscussionwiththeauthor,June22,2011.
2.Toreadthecasestudy,seeKathleenMcGinnandNicoleTempest,
HeidiRoizen,HarvardBusinessSchoolCaseStudy#9–800–228(Boston:
HarvardBusinessSchoolPublishing,2009).
3. Madeline E. Heilman and Tyler G. Okimoto, “Why Are Women
PenalizedforSuccessatMaleTasks?:TheImpliedCommunalityDeficit,”
Journal of Applied Psychology 92, no. 1 (2007): 81–92; Madeline E.
Heilmanetal.,“PenaltiesforSuccess:ReactionstoWomenWhoSucceed
at Male Gender-Typed Tasks,” Journal of Applied Psychology 89, no. 3
(2004):416–27;andMadelineE.Heilman,CarynJ.Block,andRichard
F. Martell, “Sex Stereotypes: Do They Influence Perceptions of
Managers?”JournalofSocialBehaviorand Personality 10, no.6 (1995):
237–52. For helpful reviews of relevant issues, see Alice H. Eagly and
Steven J. Karau, “Role Congruity Theory of Prejudice Toward Female
Leaders,” Psychological Review 109, no. 3 (2002): 573–98; Madeline E.
Heilman, “Description and Prescription: How Gender Stereotypes
PreventWomen’sAscentuptheOrganizationalLadder,”JournalofSocial
Issues 57, no. 4 (2001): 657–74; and Cecilia L. Ridgeway, “Gender,
Status,andLeadership,”JournalofSocialIssues57,no.4(2001):637–55.
It should be noted that successful women pay a likeability penalty
specificallyinarenasconsideredtobemaledomains.
4. Cyndi Kernahan, Bruce D. Bartholow, and B. Ann Bettencourt,
“Effects of Category-Based Expectancy Violation on Affect-Related
Evaluations:TowardaComprehensiveModel,”BasicandAppliedSocial
Psychology 22, no. 2 (2000): 85–100; and B. Ann Bettencourt et al.,
“EvaluationsofIngroupandOutgroupMembers:TheRoleofCategory-
Based Expectancy Violation,” Journal of Experimental Social Psychology
33,no.3(1997):244–75.Researchonthistopic,knownas“expectancy
theory,” finds that we tend to evaluate people based upon stereotypes
aboutthegroupstowhich they belong. When peopleactinwaysthat
violateourpreconceivedexpectations,wetakenoticeandevaluatethem
moreextremelyandintenselythanwewouldotherwise.
5.ShankarVedantam,“‘NicerSex’ImageatPlayinPolitics,”Chicago
Tribune, November 13, 2007, http://articles.chicagotribune.com/2007–
11–13/news/0711120690_1_female-leaders-women-and-leadership-
social-psychologist.
6.KenAuletta,“AWoman’sPlace:CanSherylSandbergUpendSilicon
Valley’s Male-Dominated Culture?,” The New Yorker, July 11, 2012,
http://www.newyorker.com/reporting/2011/07/11/110711fa_fact_
auletta?currentPage=all.
7.Professor Deborah H. Gruenfeld, discussion with the author,June
22,2012.
8. A study by Madeline E. Heilman et al. (2004) found that among
competent employees, those who were less liked received fewer
organizationalrewardrecommendations(suchasgettingputonthefast
track,salaryincreases)thanemployeeswhowereliked.SeeHeilmanet
al.,“PenaltiesforSuccess,”416–27.
9. Laurie A. Rudman, “Self-Promotion as a Risk Factor for Women:
The Costs and Benefits of Counterstereotypical Impression
Management,” Journal of Personality and Social Psychology 74, no. 3
(1998): 629–45; Laurie A. Rudman and Peter Glick, “Feminized
ManagementandBacklashTowardAgenticWomen:TheHiddenCoststo
Women of a Kinder, Gentler Image of Middle Managers,” Journal of
PersonalityandSocialPsychology77,no.5(1999):1004–10;andLaurie
A. Rudman and Peter Glick, “Prescriptive Gender Stereotypes and
Backlash Toward Agentic Women,” Journal of Social Issues 57, no. 4
(2001):743–62.
10. Professor Francis J. Flynn, discussion with the author, June 22,
2011.
11.MadelineE.HeilmanandJulieJ.Chen,“SameBehavior,Different
Consequences: Reactions to Men’s and Women’s Altruistic Citizenship
Behaviors,”JournalofAppliedPsychology90,no.3(2005):431–41.
12. Catalyst, The Double-Bind Dilemma for Women in Leadership:
Damned if You Do, Doomed if You Don’t (July 2007), 1, http://www.
catalyst.org/file/45/the%20double-bind%20dilemma%20for%20
women%20in%20leadership%20damned%20if%20you%20do,%20
doomed%20if%20you%20don%E2%80%99t.pdf.
13.LindaBabcockandSaraLaschever,WomenDon’tAsk(NewYork:
BantamBooks,2007),1–4;LindaBabcocketal.,“GenderDifferencesin
the Propensity to Initiate Negotiations,” in Social Psychology and
Economics, ed. David De Cremer, Marcel Zeelenberg, and J. Keith
Murnighan(Mahwah,NJ:LawrenceErlbaum,2006),239–59;andFiona
Greig,“PropensitytoNegotiateandCareerAdvancement:Evidencefrom
anInvestmentBankThatWomenAreona‘SlowElevator,’”Negotiation
Journal 24, no. 4 (2008): 495–508. In general, studies find that men
negotiatemorethanwomenandtendtoreapmorerewardsfromtheir
efforts. However, these trends depend on the context in which the
negotiationoccurs.Smalletal.(2007)foundthatthegenderdifference
ininitiatinganegotiationdisappearsifthesituationischaracterizedas
an opportunity to “ask” as opposed to an opportunity to “negotiate.”
AndBowlesetal.(2005)foundthatwomen’sperformancedramatically
improvesiftheyarenegotiatingforothersandnotforthemselves.See
Deborah A. Small et al., “Who Goes to the Bargaining Table? The
Influence of Gender and Framing on the Initiation of Negotiation,”
Journalof Personality and Social Psychology 93, no. 4 (2007): 600–613;
and Hannah Riley Bowles et al., “Constraints and Triggers: Situational
Mechanics of Gender in Negotiation,” Journal of Personality and Social
Psychology89,no.6(2005):951–65.
14.BabcockandLaschever,WomenDon’tAsk,1–2.
15. Emily T. Amanatullah and Catherine H. Tinsley, “Punishing
FemaleNegotiatorsforAssertingTooMuch…orNotEnough:Exploring
Why Advocacy Moderates Backlash Against Assertive Female
Negotiators,”OrganizationalBehaviorandHumanDecisionProcesses120,
no.1(2013):110–22;andHannahRileyBowles,LindaBabcock,andLei
Lai, “Social Incentives for Gender Differences in the Propensity to
Initiate Negotiations: Sometimes It Does Hurt to Ask,” Organizational
BehaviorandHumanDecisionProcesses103,no.1(2007):84–103.
16. Emily T. Amanatullah and Michael W. Morris, “Negotiating
GenderRoles:GenderDifferencesinAssertiveNegotiatingAreMediated
by Women’s Fear of Backlash and Attenuated When Negotiating on
BehalfofOthers,”JournalofPersonalityandSocialPsychology98,no.2
(2010):256–67;andBowlesetal.,“ConstraintsandTriggers,”951–65.
17. Bowles, Babcock, and Lai, “Social Incentives for Gender
Differences,”84–103.
18. Hannah Riley Bowles and Linda Babcock, “How Can Women
EscapetheCompensationNegotiationDilemma?RelationalAccountsAre
OneAnswer,”PsychologyofWomenQuarterly,articleinpress(2012),2,
http://dx.doi.org/10.1177/0361684312455524.
19.Ibid.,1–17.
20. Cecilia L. Ridgeway, “Status in Groups: The Importance of
Motivation,” American Sociological Review 47, no. 1 (1982): 76–88. In
malegroupsituations,womenwerefoundtobemoreinfluentialwhen
they made group-oriented statements (for example, “I think it’s
importantthatwecooperate”).
21.BowlesandBabcock,“HowCanWomenEscapetheCompensation
NegotiationDilemma?”1–17.
22.LindaBabcockandSaraLaschever,AskforIt:HowWomenCanUse
the Power of Negotiation to Get What They Really Want (New York:
BantamDell,2008),253.
23. For more information and advice about how to be “relentlessly
pleasant,”seeibid.,251–66.
24. E. B. Boyd, “Where Is the Female Mark Zuckerberg?,” San
Francisco, December 2011, http://www.modernluxury.com/san-
francisco/story/where-the-female-mark-zuckerberg.
25.JessicaValenti,“SadWhiteBabieswithMeanFeministMommies,”
Jessica Valenti blog, June 19, 2012, http://jessicavalenti.tumblr.com/
post/25465502300/sad-white-babies-with-mean-feminist-mommies-the.
4.ITSAJUNGLEGYM,NOTALADDER
1. Bureau of Labor Statistics, Number of Jobs Held, Labor Market
Activity, and Earnings Growth Among the Youngest Baby Boomers: Results
fromaLongitudinalStudy(July2012),http://www.bls.gov/news.release/
pdf/nlsoy.pdf.This reportfoundthattheaverage personbornbetween
1957and1964had11.3jobsbetweentheagesofeighteenandforty-six,
withalmosthalfofthesejobsbeingheldbetweentheagesofeighteen
andtwenty-four.
2. For reviews of the research on women tending to be more risk
aversethanmen,seeMarianneBertrand,“NewPerspectivesonGender,”
inHandbookofLaborEconomics,vol.4B,ed.OrleyAshenfelterandDavid
Card (Amsterdam: North Holland, 2010), 1544–90; Rachel Croson and
Uri Gneezy, “Gender Differences in Preferences,” Journal of Economic
Literature47,no.2(2009):448–74;andCatherineC.EckelandPhillipJ.
Grossman,“Men,Women,andRiskAversion:ExperimentalEvidence,”in
HandbookofExperimentalEconomicsResults,vol.1,ed.CharlesR.Plott
andVernonL.Smith(Amsterdam:NorthHolland,2008),1061–73.
3. Centers for Disease Control and Prevention, Drowning Risks in
NaturalWaterSettings,http://www.cdc.gov/Features/dsDrowningRisks/.
4.KarenS.LynessandChristineA.Schrader,“MovingAheadorJust
Moving? An Examination of Gender Differences in Senior Corporate
ManagementAppointments,”Gender&OrganizationManagement31,no.
6(2006):651–76.Thisstudyexamined952announcementsinTheWall
Street Journal about senior management appointments. Analysis of the
announcements found that compared to their male counterparts,
women’snewrolesweremoresimilartotheirpreviousrolesandwomen
werelesslikelytoswitchtonewcompanies.Amongthoseinmanagerial
staff positions, women were less likely than men to move into a line
position or into a new functional area. These differences suggest that
women’sjobchangesmayofferfewercareerbenefitsthanthebenefits
menreceivefortheirjobmoves.
5. Londa Schiebinger, Andrea Davies, and Shannon K. Gilmartin,
DualCareer Academic Couples: What Universities Need to Know, Clayman
InstituteforGenderResearch,StanfordUniversity(2008),http://gender.
stanford.edu/sites/default/files/DualCareerFinal_0.pdf; Kimberlee A.
Shauman and Mary C. Noonan, “Family Migration and Labor Force
Outcomes: Sex Differences in Occupational Context,” Social Forces 85,
no.4(2007):1735–64;andPamStone,OptingOut?WhyWomenReally
Quit Careers and Head Home (Berkeley: University of California Press,
2007).
6. Irene E. De Pater et al., “Challenging Experiences: Gender
DifferencesinTask Choice,”JournalofManagerialPsychology 24, no. 1
(2009):4–28.Inthisstudy,theauthorssurveyedclosetoonehundred
business school students about their internship experience. The survey
foundthatinconditionsof“higherdecisionlatitude,”whereinternshad
more control over the things they did during their internship, women
reportedhaving fewer challenging experiences. In Irene E. De Pater et
al., “Individual Task Choice and the Division of Challenging Tasks
BetweenMenandWomen,”Group&OrganizationManagement34,no.5
(2009):563–89,researchersfoundthatwhenpairsofmenandwomen
negotiatedover the assignment of tasks, men ended up with the more
challengingones.Forfindingsthatsuggestthatgenderedbeliefssuchas
“womenneedprotection”(benevolentsexism)impedewomen’saccessto
challengingtasks,seeEdenB.Kingetal.,“BenevolentSexismatWork:
Gender Differences in the Distribution of Challenging Developmental
Experiences,”JournalofManagement38,no.6(2012):1835–66.
7. Georges Desvaux, Sandrine Devillard-Hoellinger, and Mary C.
Meaney, “A Business Case for Women,” The McKinsey Quarterly
(September2008):4,http://www.rctaylor.com/Images/A_Business_Case_
for_Women.pdf.
8. Lloyds TSB found that their female employees tended not to put
themselvesupforpromotiondespitebeing8percentmorelikelytomeet
or surpass performance standards than their male colleagues. See
Desvaux, Devillard-Hoellinger, and Meaney, “A Business Case for
Women,”4.Studies on gender and promotionmostlyat the university
levelinEnglandandAustraliaalsofindthatwomenarehesitanttoput
themselvesupforpromotion,oftenbecausetheyundervaluetheirskills,
abilities, and work experience. See Anne Ross-Smith and Colleen
Chesterman, “ ‘Girl Disease’: Women Managers’ Reticence and
Ambivalence Towards Organizational Advancement,” Journal of
Management&Organization 15, no. 5 (2009): 582–95;Liz Doherty and
SimonettaManfredi,“Women’sProgressiontoSeniorPositionsinEnglish
Universities,”EmployeeRelations28,no.6(2006):553–72;andBelinda
Probert, “ ‘I Just Couldn’t Fit It In’: Gender and Unequal Outcomes in
AcademicCareers,”Gender,WorkandOrganization12,no.1(2005):50–
72.
9. Hannah Seligson, “Ladies, Take off Your Tiara!,” The Huffington
Post, February 20, 2007, http://www.huffingtonpost.com/hannah-
seligson/ladies-take-off-your-tiar_b_41649.html.
5.AREYOUMYMENTOR?
1. Mentors provide advice, support, and feedback to their mentee.
Sponsors hold senior positions and use their influence and power to
advocateonbehalfoftheirmentee,suchaspushingtogetthementeea
stretch assignment or a promotion. For a discussion of the differences
between mentoring and sponsoring, see Herminia Ibarra, Nancy M.
Carter,and Christine Silva, “Why Men Still Get More Promotionsthan
Women,” Harvard Business Review 88, no. 9 (2010): 80–85; and Sylvia
Ann Hewlett et al., The Sponsor Effect: Breaking Through the Last Glass
Ceiling,aHarvardBusinessReviewResearchReport(December2010):5–
7.
2. Studies have found that people who are mentoredand sponsored
report having more career success (such as higher compensation, a
greater number of promotions, greater career and job satisfaction, and
morecareercommitment).SeeTammyD.Allenetal.,“CareerBenefits
Associated with Mentoring for Protégés: A Meta-Analysis,” Journal of
AppliedPsychology89,no.1(2004):127–36.Astudyofseveralthousand
white collar workers with at least a bachelor’s degree found that
sponsorship seemed to encourage both men and women to ask for a
stretch assignment and a pay increase. Among the men surveyed who
hadasponsor,56percentwerelikelytoaskforastretchassignmentand
49percentwerelikelytoaskforapayraise.Incontrast,amongthemen
surveyed without a sponsor, only 43 percent were likely to ask for a
stretch assignment and 37 percent were likely to ask for a pay raise.
Amongthewomensurveyedwhohadasponsor,44percentwerelikely
toaskforastretchassignmentand38percentwerelikelytoaskfora
pay raise. In contrast, among the women surveyed without a sponsor,
only36percentwerelikelytoaskforastretchassignmentandonly30
percentwerelikelytoaskforapayraise.SeeHewlettetal.,TheSponsor
Effect,9–11.
3. For a discussion of the difficulties women can have with
mentorship, see Kimberly E. O’Brien et al., “A Meta-Analytic
Investigation of Gender Differences in Mentoring,” Journal of
Management 36, no. 2 (2010): 539–40. In general, men and women
receivesimilaramountsofmentoring,yetnotallmentoringprovidesthe
same types of benefits and rewards. For example, mentors who have
morepowerandswayintheirorganizations(typicallywhitemen)can
provide better career opportunities to their protégés than can mentors
whohavelesspower(oftenwomenandminorities).Researchindicates
thatmen,particularlywhitemen,tendtohavemoreinfluentialmentors
thanwomen(orminoritymen)have.ACatalyststudyfoundthatwhile
78percentofthemalebusinessprofessionalswerementoredbyaCEO
oranotherseniorexecutive,only69percentofthefemaleprofessionals
were mentored by those at the highest levels. This difference
disadvantages women because mentees with more senior mentors
reported faster career progression. See Ibarra, Carter, and Silva, “Why
MenStillGetMorePromotionsthanWomen,”80–85.AlsoseeGeorgeF.
DreherandTaylorH.CoxJr.,“Race,Gender,andOpportunity:AStudy
of Compensation Attainment and the Establishing of Mentoring
Relationships,”JournalofAppliedPsychology81,no.3(1996):297–308.
4.ThesurveybyHewlettetal.ofeducatedwhite-collarworkersfound
that 19 percent of men reported having sponsors as compared to 13
percentofwomen.SeeHewlettetal.,TheSponsorEffect,8–11.A2010
study of high-potential men and women found that in comparison to
their male counterparts, women were “overmentored and
undersponsored.”SeeIbarra,Carter,andSilva,“WhyMenStillGetMore
PromotionsthanWomen,”80–85.
5.RomilaSingh,BelleRoseRagins,andPhyllisTharenou,“WhoGets
a Mentor? A Longitudinal Assessment of the Rising Star Hypothesis,”
JournalofVocationalBehavior74,no.1(2009):11–17;andTammyD.
Allen, Mark L. Poteet, and Joyce E. A. Russell, “Protégé Selection by
Mentors:WhatMakestheDifference?,”JournalofOrganizationalBehavior
21,no.3(2000):271–82.
6. Alvin W. Gouldner, “The Norm of Reciprocity: A Preliminary
Statement,”AmericanSociologicalReview25,no.2(1960):161–78.
7. Tammy D. Allen, Mark L. Poteet, and Susan M. Burroughs, “The
Mentor’s Perspective: A Qualitative Inquiry and Future Research
Agenda,”JournalofVocationalBehavior51,no.1(1997):86.
8.Hewlettetal.,TheSponsorEffect,35.
9.Ibarra,Carter,andSilva,“WhyMenStillGetMorePromotionsthan
Women,”80–85.
6.SEEKANDSPEAKYOURTRUTH
1. Denise L. Loyd et al.,“Expertise in Your Midst:How Congruence
Between Status and Speech Style Affects Reactions to Unique
Knowledge,” Group Processes & Intergroup Relations 13, no. 3 (2010):
379–95; and Lawrence A. Hosman, “The Evaluative Consequences of
Hedges, Hesitations, and Intensifiers: Powerful and Powerless Speech
Styles,”HumanCommunicationResearch15,no.3(1989):383–406.Fora
reviewofhowpowershapesbehavior,seeDacherKeltner,DeborahH.
Gruenfeld, and Cameron Anderson, “Power, Approach, Inhibition,”
PsychologicalReview110,no.2(2003):265–84.Forareviewofgender
andspeech,seeCeciliaL.RidgewayandLynnSmith-Lovin,“TheGender
System and Interaction,” Annual Review of Sociology 25, no. 1 (1999):
202–3.
2. Bell Leadership Institute, Humor Gives Leaders the Edge (2012),
http://www.bellleadership.com/pressreleases/press_template.php?id=
15.
3.ResearchbyKimberlyD.Elsbach,professorofmanagementatthe
UniversityofCaliforniaatDavis,andhercolleaguesfoundthatmostof
thetimewhenwomencryatwork,theyreceivenegativereactionsfrom
colleagues and coworkers, unless the crying is related to a serious
personalissuesuchasadeathinthefamilyoradivorce.Cryingduringa
meetingorbecauseofprofessionalpressuresoradisagreementisviewed
as“unprofessional,”“disruptive,”“weak,”andeven“manipulative.”For
furtherdescriptionofProfessorElsbach’sfindings,seeJennaGoudreau,
“CryingatWork,aWoman’sBurden,”Forbes,January11,2011,http://
www.forbes.com/sites/jennagoudreau/2011/01/11/crying-at-work-a-
womans-burden-study-men-sex-testosterone-tears-arousal/.
4. Marcus Buckingham, “Leadership Development in the Age of the
Algorithm,” Harvard Business Review 90, no. 6 (2012): 86–94; and Bill
Georgeetal.,“DiscoveringYourAuthenticLeadership,”HarvardBusiness
Review85,no.2(2007):129–38.
7.DONTLEAVEBEFOREYOULEAVE
1.Ingeneral,researchonthistopicfindsthatalthoughyoungwomen
oftenreporthavingastrongcommitmenttoboththeirfuturecareerand
their future families, they anticipate that combining the two will be
difficultandrequire trade-offs. Janelle C. Fetterolf andAliceH. Eagly,
“Do Young Women Expect Gender Equality in Their Future Lives? An
Answer from a Possible Selves Experiment,” Sex Roles 65, nos. 1–2
(2011):83–93;ElizabethR.BrownandAmandaB.Diekman,“WhatWill
IBe?ExploringGenderDifferencesinNearandDistantPossibleSelves,”
SexRoles 63, nos. 7–8 (2010): 568–79; and Linda Stone and Nancy P.
McKee,“Gendered Futures: Student Visions ofCareer and Family on a
CollegeCampus,”Anthropology & EducationQuarterly31,no. 1 (2000):
67–89.
2. Lesley Lazin Novack and David R. Novack, “Being Female in the
Eighties and Nineties: Conflicts Between New Opportunities and
Traditional Expectations Among White, Middle Class, Heterosexual
CollegeWomen,”SexRoles35,nos.1–2(1996):67.NovackandNovack
found that if forced to choose between getting married or having a
career, 18 percent of the male students and 38 percent of the female
studentsin their study would choose getting married.They also found
that 67 percent of the male students and 49 percent of the female
students would choose having a career over getting married. Notably,
about22percentofthemenand15percentofthewomendeclinedto
answer this “marriage or career” question, with the majority creating
their own response of having both marriage and career. The authors
state that “many men found the choice of marriage or career
unacceptable, likely because historically they have been able to
experiencebothoptions.” Arecentsurveybythe PewResearchCenter
found that among young people ages eighteen to thirty-four, the
percentageofwomenstatingthat“havingasuccessfulmarriage”is“one
ofthemostimportantthings”intheirliveshasincreasedamongyoung
womenbutdecreasedamongyoungmensince1997.SeeEileenPatten
andKimParker,AGenderReversalonCareerAspirations, Pew Research
Center (April 2012), http://www.pewsocialtrends.org/2012/04/19/a-
gender-reversal-on-career-aspirations/. Another recent study of young
people aged eighteen to thirty-one found that women had a higher
“drive to marry” than men. See Judith E. Owen Blakemore, Carol A.
Lawton,andLesaRaeVartanian,“ICan’tWaittoGetMarried:Gender
DifferencesinDrivetoMarry,”SexRoles53,nos.5–6(2005):327–35.
Foranotableexception,seeMindyJ.Erchulletal.,“Well…SheWants
It More: Perceptions of Social Norms About Desires for Marriage and
Children and Anticipated Chore Participation,” Psychology of Women
Quarterly34,no.2(2010):253–60,whichsurveyedcollegestudentsand
foundnodifferencebetweenmenandwomenintheirself-reportedlevel
ofdesiretomarry.
3.Forreviewsofstudiesaboutjobsatisfactionandturnover,seePetri
BöckermanandPekkaIlmakunnas,“JobDisamenities,JobSatisfaction,
Quit Intentions, and Actual Separations: Putting the Pieces Together,”
IndustrialRelations48,no.1(2009):73–96;andBrooksetal.,“Turnover
and Retention Research: A Glance at the Past, a Closer Review of the
Present, and a Venture into the Future,” The Academy of Management
Annals2,no.1(2008):231–74.
4. Caroline O’Connor, “How Sheryl Sandberg Helped Make One
Entrepreneur’s Big Decision,” Harvard Business Review Blog Network,
September 26, 2011, http://blogs.hbr.org/cs/2011/09/how_sheryl_
sandberg_helped_mak.html.
5. Approximately 80 percent of women without children are in the
workforce.Ofwomenwithchildren,thatnumberdropsto70.6percent.
For men, having children increases workforce participation. About 86
percentofmenwithoutchildrenand94.6percentofmenwithchildren
areintheworkforce.Theselaborforceparticipationratesarebasedon
theemploymentratesofmenandwomenagedtwenty-fivetoforty-four,
with and without children underthe age of eighteen.Bureau of Labor
Statistics,“Table6A:EmploymentStatusofPersonsbyAge,Presenceof
Children, Sex, Race, Hispanic or Latino Ethnicity, and Marital Status,
Annual Average 2011,” Current Population Survey, Employment
Characteristics,unpublishedtable(2011).
6. Sylvia Ann Hewlett and Carolyn Buck Luce, “Off-Ramps and On-
Ramps: Keeping Talented Women on the Road to Success,” Harvard
BusinessReview83,no.3(2005):44.
7.DavidCotter,PaulaEngland,andJoanHermsen,“MomsandJobs:
Trends in Mothers’ Employment and Which Mothers Stay Home,” in
Families as They Really Are, ed. Barbara J. Risman (New York: W. W.
Norton,2010),416–24.Womenwhosehusbandsearnthe least (in the
bottomquarterofmaleearnings)arethegroupofwomenmostlikelyto
stay at home, followed by women whose husbands are in the top 5
percentofmaleearners.
8. The National Association of Child Care Resource & Referral
Agencies,ParentsandtheHighCostofChildCare:2010Update(2010),1,
http://eyeonkids.ca/docs/files/cost_report_073010-final.pdf.
9. Child Care Aware of America, Parents and the High Cost of Child
Care:2012Report(2012),7,http://www.naccrra.org/sites/default/files/
default_site_pages/2012/cost_report_2012_final_081012_0.pdf.
10. Youngjoo Cha, “Reinforcing Separate Spheres: The Effect of
Spousal Overwork on Men’s and Women’s Employment in Dual-Earner
Households,” American Sociological Review 75, no. 2 (2010): 318. This
studyalsofound that the oddsofquitting among professional mothers
whosehusbandsworksixtyhoursormoreaweekis112percentgreater
thanthoseofprofessionalmotherswhosehusbandsworklessthanfifty
hoursaweek.
11.Findingsfromthe2007surveyofHarvardBusinessSchool(HBS)
alumni were provided by the Career and Professional Development
Office at Harvard Business School to the author on October 15, 2012.
AnothersurveyofgraduateswithtwoormorechildrenofHBSclassesof
1981, 1985, and 1991 showed that more than 90 percent of male
graduates were in full-time careers compared with only 38 percent of
femalegraduates.FindingprovidedbyMyraM.Hart,professoremeritus
ofHarvardBusinessSchool,e-mailmessagetoresearcher,September23,
2012. The results from these HBS surveys may be influenced by the
disproportionately low response rate for women relative to men. Also,
these surveys were not designed to allow respondents to explain what
theyaredoingiftheyarenotemployedinafull-timecapacityforpay.
When respondents indicate that they are not working full-time, they
could still be actively involved in nonprofits and community
organizations or sitting on boards. It should be noted that women are
more likely than men to have career interruptions linked with having
children,prioritizingpersonalgoals,andmeetingfamilyresponsibilities.
Formoreonwomen’snonlinearcareerpaths,seeLisaA.Mainieroand
SherryE.Sullivan,“KaleidoscopeCareers:AnAlternateExplanationfor
the‘Opt-Out’Revolution,”TheAcademyofManagementExecutive19,no.
1(2005):106–23.
Otherresearchhasfoundthat the employment participation rates of
women vary across professions. A study of women from the Harvard
graduating classes of 1988 to 1991 found that fifteen years after
graduation,married women withchildren who had become M.D.shad
thehighestlaborforceparticipationrate(94.2%),whilemarriedwomen
withchildrenwhowentontogetotherdegreeshadmuchlowerlabor
forceparticipationrates:Ph.D.s(85.5%),J.D.s(77.6%),MBAs(71.7%).
Thesefindingssuggestprofessionalculturesplayaroleinwomen’srates
of employment. See Jane Leber Herr and Catherine Wolfram, “Work
Environment and ‘Opt-Out’ Rates at Motherhood Across Higher-
EducationCareerPaths”(November2011),http://faculty.haas.berkeley.
edu/wolfram/Papers/OptOut_ILRRNov11.pdf.
12.ThissurveyofYalealumnifromtheclassesof1979,1984,1989,
and1994wasconductedin2000ascitedinLouiseStory,“ManyWomen
at Elite Colleges Set Career Path to Motherhood,” New York Times,
September 20, 2005, http://www.nytimes.com/2005/09/20/national/
20women.html?pagewanted=all.
13.AmySennett,“WorkandFamily:LifeAfterPrincetonfortheClass
of 2006” (July 2006), http://www.princeton.edu/~paw/archive_new/
PAW05–06/15–0719/features_familylife.html.
14.HewlettandLuce,“Off-RampsandOn-Ramps,”46.
15.StephenJ.RoseandHeidiI.Hartmann,StillaMan’sLaborMarket:
The Long-Term Earnings Gap, Institute for Women’s Policy Research
(2004), 10, http://www.aecf.org/upload/publicationfiles/fes3622h767.
pdf.
16.Ibid.
17.HewlettandLuce,“Off-RampsandOn-Ramps,”46.
8.MAKEYOURPARTNERAREALPARTNER
1.MelissaA.Milkie,SaraB.Raley,andSuzanneM.Bianchi,“Taking
ontheSecondShift:TimeAllocationsandTimePressuresofU.S.Parents
withPreschoolers,”SocialForces88,no.2(2009):487–517.
2. Scott S. Hall and Shelley M. MacDermid, “A Typology of Dual
EarnerMarriagesBasedonWorkandFamilyArrangements,”Journalof
FamilyandEconomicIssues30,no.3(2009):220.
3.Between1965and2000,theamountoftimeperweekthatmarried
fathers spent on child care almost tripled and the amount of time
married fathers spent on housework more than doubled. In 1965,
marriedfathersspent2.6hoursperweekonchildcare.In2000,married
fathers spent 6.5 hours per week on child care. Most of this increase
occurredafter1985.In1965,marriedfathersspentabout4.5hoursper
weekonhousework.In2000,marriedfathersspentalmost10hoursper
weekonhousework.Thelargestincreaseinthetimespentonhousework
tookplacebetween1965and1985.Theamountoftimemarriedfathers
spendeachweekdoinghouseworkhasnotincreasedmuchsince1985.
See Suzanne M. Bianchi, John P. Robinson, and Melissa A. Milkie,
Changing Rhythms of American Family Life (New York: Russell Sage
Foundation, 2006). Analysis done by Hook (2006) of twenty countries
foundthatbetween1965and2003,employed,marriedfathersincreased
theamountofunpaiddomesticworktheyperformedbyaboutsixhours
perweek.SeeJenniferL.Hook,“CareinContext:Men’sUnpaidWorkin
20 Countries, 1965–2003,” American Sociological Review 71, no. 4
(2006):639–60.
4.LetitiaAnnePeplauandLeahR.Spalding,“TheCloseRelationships
of Lesbians, Gay Men, and Bisexuals,” in Close Relationships: A
Sourcebook, ed. Clyde A. Hendrick and Susan S. Hendrick (Thousand
Oaks, CA: Sage, 2000), 111–24; and Sondra E. Solomon, Esther D.
Rothblum, and Kimberly F. Balsam, “Money, Housework, Sex, and
Conflict:Same-SexCouplesinCivilUnions,ThoseNot in Civil Unions,
and Heterosexual Married Siblings,” Sex Roles 52, nos. 9–10 (2005):
561–75.
5. Lynda Laughlin, Who’s Minding the Kids? Child Care Arrangements:
Spring2005andSummer2006,U.S.CensusBureau,CurrentPopulation
Reports, P70–121 (August 2010), 1. For a commentary, see K.J.
Dell’Antonia,“TheCensusBureauCountsFathersas‘ChildCare,’”New
York Times, February 8, 2012, http://parenting.blogs.nytimes.com/
2012/02/08/the-census-bureau-counts-fathers-as-child-care/.
6.Laughlin,Who’sMindingtheKids?,7–9.
7. Maria Shriver, “Gloria Steinem,” Interview, July 15, 2011, http://
www.interviewmagazine.com/culture/gloria-steinem/.
8. For a review of studies on maternal gatekeeping, see Sarah J.
Schoppe-Sullivan et al., “Maternal Gatekeeping, Coparenting Quality,
and Fathering Behavior in Families with Infants,” Journal of Family
Psychology22,no.3(2008):389–90.
9. Sarah M. Allen and Alan J. Hawkins, “Maternal Gatekeeping:
Mothers’BeliefsandBehaviorsThatInhibitGreaterFatherInvolvement
inFamilyWork,”JournalofMarriageandFamily61,no.1(1999):209.
10.RichardL.ZweigenhaftandG.WilliamDomhoff,TheNewCEOs:
Women,African American, Latino and Asian American Leaders of Fortune
500Companies(Lanham,MD:Rowman&Littlefield,2011),28–29.
11. James B. Stewart, “A C.E.O.’s Support System, a k a Husband,”
NewYorkTimes,November4,2011,http://www.nytimes.com/2011/11/
05/business/a-ceos-support-system-a-k-a-husband.html?
pagewanted=all.
12. Pamela Stone, Opting Out? Why Women Really Quit Careers and
HeadHome(Berkeley:UniversityofCaliforniaPress,2007),62.
13.Stewart,“AC.E.O.’sSupportSystem.”
14.Forathoroughreview,seeMichaelE.Lamb,TheRoleoftheFather
inChildDevelopment(Hoboken,NJ:JohnWiley&Sons,2010);andAnna
Sarkadi et al., “Fathers’ Involvement and Children’s Developmental
Outcomes: A Systematic Review of Longitudinal Studies,” Acta
Paediatrica97,no.2(2008):153–58.
15. Elisabeth Duursma, Barbara Alexander Pan, and Helen Raikes,
“Predictors and Outcomes of Low-Income Fathers’ Reading with Their
Toddlers,”EarlyChildhoodResearchQuarterly23,no.3(2008):351–65;
JosephH.PleckandBrianP.Masciadrelli,“PaternalInvolvementinU.S.
ResidentialFathers:Levels,Sources,and Consequences,”inTheRoleof
theFatherinChildDevelopment,ed.MichaelE.Lamb(Hoboken,NJ:John
Wiley & Sons, 2004): 222–71; Ronald P. Rohner and Robert A.
Veneziano,“TheImportanceofFatherLove:HistoryandContemporary
Evidence,” Review of General Psychology 5, no. 4 (2001): 382–405; W.
Jean Yeung, “Fathers: An Overlooked Resource for Children’s
EducationalSuccess,”inAftertheBell—FamilyBackground,PublicPolicy,
andEducationalSuccess,ed.DaltonConleyandKarenAlbright(London:
Routledge, 2004), 145–69; and Lois W. Hoffman and Lise M.
Youngblade, Mothers at Work: Effects on Children’s Well-Being
(Cambridge:CambridgeUniversityPress,1999).
16. For a review of studies on the impact of fathers on children’s
emotional and social development, see Rohner and Veneziano, “The
ImportanceofFatherLove,”392.
17. Robyn J. Ely and Deborah L. Rhode, “Women and Leadership:
DefiningtheChallenges,”inHandbookofLeadershipTheoryandPractice,
ed.NitinNohriaandRakeshKhurana(Boston:HarvardBusinessSchool
Publishing, 2010), 377–410; and Deborah L. Rhode and Joan C.
Williams, “Legal Perspectives on Employment Discrimination,” in Sex
DiscriminationintheWorkplace:MultidisciplinaryPerspectives,ed.FayeJ.
Crosby, Margaret S. Stockdale, and S. Ann Ropp (Malden, MA:
Blackwell,2007),235–70.Asurveyoffifty-threeFortune100companies
foundthat73.6percentofferedmotherspaidfamilyordisabilityleave,
but only 32.1 percent offered fathers paid family leave. See Joint
EconomicCommitteeoftheU.S.Congress,PaidFamilyLeaveatFortune
100 Companies: A Basic Standard but Still Not a Gold Standard (March
2008),6.
18.Thefivestatesthathaveshort-termdisabilityinsuranceprograms
thatprovidepaidmedicalleaveforbirthmothersareCalifornia,Hawaii,
New Jersey, New York, and Rhode Island. California and New Jersey
also provide six weeks of paid leave that can be used by either the
motherorthefather.ThestateofWashingtonhaspassedapaidparental
leave law but has been unable to implement it due to budgetary
constraints. See National Partnership for Women & Families, Expecting
Better: A State-by-State Analysis of Laws That Help New Parents (May
2012).
19. A surveyof nearly one thousand fathersworking in white-collar
jobsforlargecompaniesfoundthatabout75percentofthemtookonly
one week off or less when their partners had a baby and 16 percent
didn’ttakeanytimeoffatall.See Brad Harrington,FredVanDeusen,
and Beth Humberd, The New Dad: Caring, Committed and Conflicted,
Boston College, Center for Work & Family (2011): 14–15. A report on
California’snewpaid familyleavepolicyfoundthatfatherswhomade
useofthepolicytookamedianofthreeweeksofftocareforandbond
withtheirbabies.SeeEileenApplebaumandRuthMilkman,LeavesThat
Pay:EmployerandWorkerExperienceswithPaidFamilyLeaveinCalifornia,
CenterforEconomicandPolicyResearch(January2011),18.
20.JoanC.WilliamsandHeatherBoushey,TheThreeFacesofWork-
FamilyConflict:ThePoor,TheProfessionals,andtheMissingMiddle,Center
forAmericanProgressandCenterforWorkLifeLaw(January2010),54–
55, http://www.americanprogress.org/issues/2010/01/three_faces_
report.html.
21. Laurie A. Rudman and Kris Mescher, “Penalizing Men Who
Request a Family Leave: Is Flexibility Stigma a Femininity Stigma?,”
JournalofSocialIssues,forthcoming.
22.JenniferL.BerhdahlandSueH.Moon,“WorkplaceMistreatment
of Middle-Class Workers Based on Sex, Parenthood, and Caregiving,”
JournalofSocialIssues,forthcoming;AdamB.ButlerandAmieSkattebo,
“What Is Acceptable for Women May Not Be for Men: The Effect of
Family Conflicts with Work on Job-Performance Ratings,” Journal of
OccupationalandOrganizationPsychology77,no.4(2004):553–64;Julie
Holliday Wayne and Bryanne L. Cordeiro, “Who Is a Good
OrganizationalCitizen?SocialPerceptionofMaleandFemaleEmployees
Who Use Family Leave,” Sex Roles 49, nos. 5–6 (2003): 233–46; and
Tammy D. Allen and Joyce E. A. Russell, “Parental Leave of Absence:
Some Not So Family-Friendly Implications,” Journal of Applied Social
Psychology29,no.1(1999):166–91.
23.In2011,fathersmadeup3.4percentofstay-at-homeparents.See
U.S.CensusBureau,“TableSHP-1ParentsandChildreninStay-at-Home
ParentFamilyGroups:1994toPresent,”America’sFamiliesandLiving
Arrangements,CurrentPopulationSurvey,AnnualSocialandEconomic
Supplement (2011), http://webcache.googleusercontent.com/search?
q=cache:ffg107mTTwAJ:www.census.gov/population/socdemo/hhfam/
shp1.xls+&cd=3&hl=en&ct=clnk&gl=us. For a review of research
aboutthesocialisolationofstay-at-homefathers,seeBradHarrington,
FredVanDeusen,andIyarMazar,TheNewDad:RightatHome,Boston
College,CenterforWork&Family(2012),6.
24.Astudyof207stay-at-homefathersfoundthatabout45percentof
them reported receiving a negative comment or judgmental reaction
fromanotheradult.Thesourceofthevastmajorityofthesederogatory
comments and reactions was stay-at-home mothers. See Aaron B.
Rochlen, Ryan A. McKelley, and Tiffany A. Whittaker, “Stay-at-Home
Fathers’ Reasons for Entering the Role and Stigma Experiences: A
PreliminaryReport,”PsychologyofMen&Masculinity11,no.4(2010):
282.
25.In2010,wivesearnedmorethantheirhusbandsin29.2percentof
familiesinwhichbothwivesandhusbandshadearnings.SeeBureauof
LaborStatistics,WivesWhoEarnMoreThanTheirHusbands,1987–2010,
1988–2011, Annual Social and Economic Supplements to the Current
Population Survey, http://webcache.googleusercontent.com/search?
q=cache:r-eatNjOmLsJ:www.bls.gov/cps/wives_earn_more.xls+&
cd=7&hl=en&ct=clnk&gl=us.
26. The Cambridge Women’s Pornography Cooperative, Porn for
Women(SanFrancisco:ChronicleBooks,2007).
27. For a review see Scott Coltrane, “Research on Household Labor:
ModelingandMeasuringSocialEmbeddednessofRoutineFamilyWork,”
JournalofMarriageandFamily62,no.4(2000):1208–33.
28. Lynn Price Cook, “ ‘Doing’ Gender in Context: Household
Bargaining and Risk of Divorce in Germany and the United States,”
AmericanJournalofSociology112,no.2(2006):442–72.
29. Scott Coltrane, Family Man: Fatherhood, Housework, and Gender
Equality(Oxford:OxfordUniversityPress,1996).
30. For a discussion of earnings and bargaining power in the
household,seeFrancesWoolley,“ControlOverMoneyinMarriage,”in
MarriageandtheEconomy:TheoryandEvidencefromAdvancedIndustrial
Societies, ed. Shoshana A. Grossbard-Shechtman and Jacob Mincer
(Cambridge: Cambridge University Press, 2003), 105–28; and Leora
Friedberg and Anthony Webb, “Determinants and Consequences of
Bargaining Power in Households,” NBER Working Paper 12367 (July
2006), http://www.nber.org/papers/w12367. For research on
employment mitigating the financial consequences of divorce for
women, see Matthew McKeever and Nicholas H. Wolfinger,
“Reexamining the Economic Costs of Marital Disruption for Women,”
Social Science Quarterly 82, no. 1 (2001): 202–17. For a discussion of
women, longevity, and financial security, see Laura L. Carstensen, A
LongBrightFuture:AnActionPlanforaLifetimeofHappiness,Health,and
FinancialSecurity(NewYork:BroadwayBooks,2009).
31.ConstanceT.GagerandScottT.Yabiku,“WhoHastheTime?The
Relationship Between Household Labor Time and Sexual Frequency,”
Journal of Family Issues 31, no. 2 (2010): 135–63; Neil Chethik, Voice
Male:WhatHusbandsReallyThinkAboutTheirMarriages,TheirWives,Sex,
Housework,andCommitment(NewYork:Simon&Schuster,2006);andK.
V. Rao and Alfred DeMaris, “Coital Frequency Among Married and
CohabitatingCouples in the United States,” Journal of Biosocial Science
27,no.2(1995):135–50.
32.SanjivGupta,“TheConsequencesofMaternalEmploymentDuring
Men’s Childhood for Their Adult Housework Performance,” Gender &
Society20,no.1(2006):60–86.
33.RichardW.JohnsonandJoshuaM.Wiener,AProfileofFrailOlder
Americans and Their Caregivers, Occasional Paper Number 8, The
RetirementProject,UrbanInstitute(February2006),http://www.urban.
org/UploadedPDF/311284_older_americans.pdf.
34.GloriaSteinem,“GloriaSteinemonProgressandWomen’sRights,”
interviewbyOprahWinfrey,Oprah’sNextChapter,YouTubevideo,3:52
minutes,April16,2012,publishedbyOprahWinfreyNetwork,http://
www.youtube.com/watch?v=orrmWHnFjqI&feature=relmfu.
35.Thissurveyofjustoveronethousandadultsfoundthat80percent
ofmenintheirfortiessaidthat“doingworkwhichchallengesmetouse
myskillsandabilities”wasveryimportanttothem.Amongmenintheir
twentiesandthirties,thesurveyfoundthat82percentofthemsaidthat
“having a work schedule which allows me to spend time with my
family”wasveryimportanttothem.SeeRadcliffePublicPolicyCenter,
Life’s Work: Generational Attitudes Toward Work and Life Integration
(Cambridge,MA:RadcliffePublicPolicyCenter,2000).
9.THEMYTHOFDOINGITALL
1. Sharon Poczter, For Women in the Workplace, It’s Time to
Abandon ‘Have it All’ Rhetoric,” Forbes, June 25, 2012, http://www.
forbes.com/sites/realspin/2012/06/25/for-women-in-the-workplace-its-
time-to-abandon-have-it-all-rhetoric/.
2.U.S.CensusBureau,“TableFG1MarriedCoupleFamilyGroups,by
LaborForceStatusofBothSpouses,andRaceandHispanicOriginofthe
ReferencePerson,”America’sFamiliesandLivingArrangements,Current
Population Survey, Annual Social and Economic Supplement (2011),
http://www.census.gov/hhes/families/data/cps2011.html.
3. U.S. Census Bureau, “Table FG10 Family Groups,” America’s
Families and Living Arrangements, Current Population Survey, Annual
SocialandEconomicSupplement(2011),http://www.census.gov/hhes/
families/data/cps2011.html. Calculation derived by focusing on all
familygroupswithchildrenundereighteen.
4.TinaFey,Bossypants(NewYork:Little,Brown,2011),256.
5.GloriaSteinem,“GloriaSteinemonProgressandWomen’sRights,”
interviewbyOprahWinfrey,Oprah’sNextChapter,YouTubevideo,3:52
minutes,April16,2012,publishedbyOprahWinfreyNetwork,http://
www.youtube.com/watch?v=orrmWHnFjqI&feature=relmfu.
6. Beth Saulnier, “Meet the Dean,” Weill Cornell Medicine Magazine,
Spring2012,25.
7. Jennifer Stuart, “Work and Motherhood: Preliminary Report of a
Psychoanalytic Study,” The Psychoanalytic Quarterly 76, no. 2 (2007):
482.
8. Nora Ephron, 1996 commencement address, Wellesley College,
http://new.wellesley.edu/events/commencementarchives/
1996commencement.
9. Robyn J. Ely and Deborah L. Rhode, “Women and Leadership:
DefiningtheChallenges,”inHandbookofLeadershipTheoryandPractice,
ed.NitinNohriaandRakeshKhurana(Boston:HarvardBusinessSchool
Publishing, 2010), 377–410; Deborah L. Rhode and Joan C. Williams,
“Legal Perspectives on Employment Discrimination,” in Sex
DiscriminationintheWorkplace:MultidisciplinaryPerspectives,ed.FayeJ.
Crosby, Margaret S. Stockdale, and S. Ann Ropp (Malden, MA:
Blackwell,2007),235–70;andAnnCrittenden,ThePriceofMotherhood:
Why the Most Important Job in the World Is Still the Least Valued (New
York:MetropolitanBooks,2001).
10. Pamela Stone, Opting Out? Why Women Really Quit Careers and
Head Home (Berkeley: University of California Press, 2007); Leslie A.
Perlow, “Boundary Control: The Social Ordering of Work and Family
Time in a High-Tech Corporation,” Administrative Science Quarterly 43,
no.2(1998):328–57;andArlieRussellHochschild,TheTimeBind:When
WorkBecomesHome andHomeBecomesWork(NewYork:Metropolitan
Books,1997). Joan Williams, a law professor andfounding director of
the Center for WorkLife Law at the University of California, Hastings
CollegeoftheLaw,referstothesepenaltiesas“flexibilitystigma.”
11. Jennifer Glass, “Blessing or Curse? Work-Family Policies and
Mother’s Wage Growth over Time,” Work and Occupations 31, no. 3
(2004):367–94;andMindyFried,TakingTime:ParentalLeavePolicyand
Corporate Culture (Philadelphia: Temple University Press, 1998).
Depending on the type of flexible work practice, women in
nonprofessional jobs can pay steep penalties as well. For example,
Webber and Williams (2008) examined two groups of mothers
(professional and low-wage workers) and found that both groups
experiencedpenaltiesforworkingpart-time(lesspay,demotions,etc.).
See Gretchen Webber and Christine Williams, “Mothers in ‘Good’ and
‘Bad’Part-TimeJobs:DifferentProblems,SameResult,”Gender&Society
22,no.6(2008):752–77.
12.NicholasBloometal.,“DoesWorkingfromHomeWork?Evidence
from a Chinese Experiment” (July 2012), http://www.stanford.edu/
~nbloom/WFH.pdf. New research also suggests that work from home
practices like telecommuting can have downsides such as increasing
workhoursandintensifyingworkdemandsmadeuponemployees.See
Mary C. Noonan and Jennifer L. Glass, “The Hard Truth About
Telecommuting,”MonthlyLaborReview135,no.6(2012):38–45.
13. New research suggests that working long hours reduces
productivity.HarvardBusinessSchoolprofessorLeslieA.Perlowfound
thatbyforcingconsultantsattheBostonConsultingGrouptoworkless,
theybecamemoreeffective.Toenableoneschedulednightoffperweek,
Perlowhadtheworkteamsengageinopenandhonestcommunication
so they could divvy up work more efficiently. She also had the work
teamsdeviseplansandshareinformationsothattheconsultantscould
cover for one another during their night off. As a result of these
relatively small changes, the consultants felt better about both their
work and their work-life balance. Consultants and their supervisors
evaluated their work more highly. Fewer people quit. Team
communication improved. And a larger share of consultants who took
timeawayfromworkfeltliketheyweredeliveringvaluetotheirclient
compared with the share of consultants who continued to work very
long hours. See Leslie Perlow, Sleeping with Your Smartphone: How to
Break the 24/7 Habit and Change the Way You Work (Boston: Harvard
BusinessReviewPress,2012).
14. Colin Powell with Tony Koltz, It Worked For Me: In Life and
Leadership(NewYork:HarperCollins,2012),40.
15.JoanC.WilliamsandHeatherBoushey,TheThreeFacesofWork-
FamilyConflict:ThePoor,TheProfessionals,andtheMissingMiddle,Center
forAmericanProgressandCenterforWorkLifeLaw(January2010),7.
http://www.americanprogress.org/issues/2010/01/three_faces_report.
html.
16.EconomicPolicyInstitute,“Chart:AnnualHoursofWork,Married
MenandWomen,25–54,withChildren,1979–2010,byIncomeFifth,”
The State of Working America, http://stateofworkingamerica.org/chart/
swa-income-table-2–17-annual-hours-work-married/. Assuming a fifty-
weekworkyear,middle-incomemarriedmenandwomenwithchildren
worked428morehoursin2010thanin1979,oranaverageof8.6more
hoursperweek.
While some groups of Americans may have too much work to do,
other groups, particularly low-wage, less-skilled workers do not have
enough. Sociologists refer to this trend as the “growing dispersion” of
workhoursbetweenmoreandlesseducatedworkers.Formoreonthe
dispersionofwork hours,seeArneL.Kallenberg,GoodJobs, Bad Jobs:
The Rise of Polarized and Precarious Employment Systems in the United
States,1970sto2000s(NewYork:RussellSageFoundation,2011),152–
54; and Jerry A. Jacobs and Kathleen Gerson, The Time Divide: Work,
Family, Gender Inequality (Cambridge, MA: Harvard University Press,
2004).
17. Peter Kuhn and Fernando Lozano, “The Expanding Workweek?
Understanding Trends in Long Work Hours Among U.S. Men, 1979–
2006,” Journal of Labor Economics 26, no. 2 (2008): 311–43; Cynthia
Fuchs Epstein and Arne L. Kalleberg, eds., Fighting for Time: Shifting
BoundariesofWorkandSocialLife(NewYork:RussellSageFoundation,
2004).
18. Sylvia Ann Hewlett and Carolyn Buck Luce, “Extreme Jobs: The
Dangerous Allure of the 70-Hour Workweek,” Harvard Business Review
84,no.12(2006):51.
19.SarahPerez,“80%ofAmericansWork‘AfterHours,’Equalingan
Extra Day of Work Per Week,” Techcrunch, July 2, 2012, http://
techcrunch.com/2012/07/02/80-of-americans-work-after-hours-
equaling-an-extra-day-of-work-per-week/.
20. Bronwyn Fryer, “Sleep Deficit: The Performance Killer,” Harvard
BusinessReview84,no.10(2006):53–59,http://hbr.org/2006/10/sleep-
deficit-the-performance-killer. For reviews on the cognitive impact of
insufficient sleep, see Paula A. Alhola and Paivi Polo-Kantola, “Sleep
Deprivation:ImpactonCognitivePerformance,”NeuropsychiatricDisease
andTreatment3,no.5(2007):553–67;andJeffreyS.DurmerandDavid
F.Dinges,“NeurocognitiveConsequencesofSleepDeprivation,”Seminars
inNeurology25,no.1(2005):117–29.
21.SuzanneM.Bianchi,JohnP.Robinson,andMelissaA.Milkie,The
Changing Rhythms of American Family Life (New York: Russell Sage
Foundation, 2006), 74–77. This study of the amount of time parents
reporttakingcareoftheirchildrenfindsthatin2000bothemployedand
nonemployed mothers spent, on average, almost 6.5 more hours per
weekon caregiving than their counterparts reported in 1975. Findings
like these lead the authors to conclude, “It is as if a cultural shift
occurred that propelled all mothers toward spending more time with
theirchildren”(p.78).Theincreaseintheamountoftimeparentsspend
withtheirchildrenislargelyexplainedbyparentscombiningcaregiving
and leisure activities, which means that “either child care has become
moreorientedtowardfunactivities,orthatparentsaremorefrequently
including children in their own leisure activities” (p. 85). This move
away from adult-only leisure activities combined with an increase in
multitasking while spending free time with children points to a
willingnessamong parents to sacrifice personaltime in order to spend
moretimewiththeirchildren.A2009studyfoundthatincomparisonto
nonemployedmothers,full-time employedmothersspendlesstimeper
weekineveryleisureactivityrangingfromTVwatchingtocommunity
andsocializingactivities,resultingintenlesshoursofleisuretimeper
week.Asopposedtomothers,thereislittledifferenceintheamountof
leisure time between fathers with wives who work full-time versus
fatherswithwiveswhoworklessthanfull-time.SeeMelissaA.Milkie,
Sara B. Raley, and Suzanne M. Bianchi, “Taking on the Second Shift:
TimeAllocationsandTimePressuresofU.S.ParentswithPreschoolers,”
SocialForces88,no.2(2009):487–517.
22. Sharon Hays, The Cultural Contradictions of Motherhood (New
Haven,CT:YaleUniversityPress,1996).
23.TheNICHDEarlyChildCareResearchNetwork,ed.,ChildCareand
ChildDevelopment:ResultsfromtheNICHDStudyofEarlyChildCareand
YouthDevelopment(NewYork:Guilford,2005).
24. National Institute of Child Health and Human Development,
FindingsforChildrenuptoAge4½Years,TheNICHDStudyofEarlyChild
CareandYouthDevelopment,NIHPub.No.05–4318(2006),1,http://
www.nichd.nih.gov/publications/pubs/upload/seccyd_06.pdf.
25.Ibid.;seealsoNICHDEarlyChildCareResearchNetwork,“Child-
Care Effect Sizes for the NICHD Study of Early Child Care and Youth
Development,”AmericanPsychologist61,no.2(2006):99–116.Insome
cases, the U.S. study showed that children who spent longer hours in
child care exhibited higher instances of behavioral problems such as
temper tantrums or talking back. These problems arose less often in
high-qualitychildcaresettingsandlargelysubsidedbythesixthgrade.
As Kathleen McCartney, dean of the Harvard Graduate School of
Education and a principal investigator of the study, noted, “The child
care hours effect is small by any standard. Any risks associated with
more hours in child care need to be weighed against the benefits of
maternal employment, including decreased maternal depression and
more family income” (e-mail to author, February 26, 2012). For a
discussion of these findings and issues, see Kathleen McCartney et al.,
“TestingaSeriesofCausalPropositionsRelatingTimeinChildCareto
Children’s Externalizing Behavior,” Development Psychology 46, no. 1
(2010): 1–17. For a meta-analysis of maternal employment and
children’s achievement, see Wendy Goldberg et al., “Maternal
EmploymentandChildren’sAchievementinContext:AMeta-Analysisof
FourDecadesofResearch,”PsychologicalBulletin134,no.1(2008):77–
108.
Scholarshavenotedthatwhilethepreponderanceofevidenceshows
that maternal employment has no adverse effect on young children’s
development, maternal employment in the first year of life has been
linkedwithlowercognitivedevelopment andbehaviorissuesforsome
children.Severalfactorsmoderatethesefindings,rangingfromthelevel
ofparentalsensitivitytothequalityofthecarebabiesreceive.SeeJane
Waldfogel, “Parental Work Arrangements and Child Development,”
CanadianPublicPolicy33,no.2(2007):251–71.
Whether care is provided by a parent or another caregiver, studies
consistently find that it is the quality of the caretaking that matters
most. Children needto receivecare that is sensitiveand responsive to
their particular needs. For a discussion, see Jane Waldfogel, What
ChildrenNeed(Cambridge,MA:HarvardUniversityPress,2006).
26. National Institute of Child Health and Human Development,
Findings for Children up to Age 4½ Years; National Institute of Child
Health and Human Development Early Child Care and Research
Network, “Fathers’ and Mothers’ Parenting Behavior and Beliefs as
Predictors of Children’s Social Adjustment and Transition to School,”
JournalofFamilyPsychology18,no.4(2004):628–38.
27.NICHDEarlyChildCareandResearchNetwork,“Child-CareEffect
Sizes,”113.
28.AUKstudyofeleventhousandchildrenrevealedthatthechildren
who demonstrated the highest measures of well-being came from
familiesinwhichbothparentsworkedoutsidethehome.Controllingfor
maternal education and household income, children from two-job
families, especially girls, had the fewest number of behavioral
difficulties,suchasbeinghyperactive orfeelingunhappyandworried.
See Anne McMunn et al., “Maternal Employment and Child Socio-
Emotional Behavior in the UK: Longitudinal Evidence from the UK
MillenniumCohortStudy,”JournalofEpidemiology&CommunityHealth
66,no.7(2012):1–6.
29. Robin W. Simon, “Gender, Multiple Roles, Role Meaning, and
MentalHealth,”JournalofHealthandSocialBehavior36,no.2(1995):
182–94.
30.Marie C. Wilson,Closing the Leadership Gap: Add Women, Change
Everything(NewYork:Penguin,2007),58.
31. Melanie Rudd, Jennifer Aaker, and Michael I. Norton, “Leave
ThemSmiling:HowSmallActsCreateMoreHappinessthanLargeActs,”
working paper (2011), http://faculty-gsb.stanford.edu/aaker/pages/
documents/LeaveThemSmiling_RuddAakerNorton12–16–11.pdf.
32. Mary C. Curtis, “There’s More to Sheryl Sandberg’s Secret,”
WashingtonPost,April4,2012,http://www.washingtonpost.com/blogs/
she-the-people/post/theres-more-to-sheryl-sandbergs-secret/2012/04/
04/gIQAGhZsvS_blog.html.
10.LETSSTARTTALKINGABOUTIT
1.GloriaSteinem,“InDefenseofthe‘Chick-Flick,’”Alternet,July6,
2007, http://www.alternet.org/story/56219/gloria_steinem%3A_in_
defense_of_the_‘chick_flick’.
2. Marianne Cooper, “The New F-Word,” Gender News, February 28,
2011,http://gender.stanford.edu/news/2011/new-f-word.
3. Susan Faludi, Backlash: The Undeclared War Against American
Women(NewYork:Crown,1991).
4.RichardH.ThalerandCassR.Sunstein,Nudge:ImprovingDecisions
About Health, Wealth, and Happiness (New Haven, CT: Yale University
Press,2008).
5. Corinne A. Moss-Racusin et al., “Science Faculty’s Subtle Gender
Biases Favor Male Students,” Proceedings of the National Academy of
SciencesoftheUnitedStatesofAmerica109,no.41(2012):16474–79.
6. For a study on job applicants, see Rhea E. Steinpreis, Katie A.
Anders, and Dawn Ritzke, “The Impact of Gender on the Review of
Curricula Vitae of Job Applicants and Tenure Candidates: A National
EmpiricalStudy,”SexRoles41,nos.7–8(1999):509–28.Forastudyon
genderbiasandscholarships,seeChristineWenneråsandAgnesWold,
“NepotismandSexisminPeerReview,”Nature387(1997):341–43.For
the study on bias in orchestra tryouts, see Claudia Goldin and Cecilia
Rouse, “Orchestrating Impartiality: The Impact of ‘Blind’ Auditions on
Female Musicians,” The American Economic Review 90, no. 4 (2000):
715–41.
7.EconomistsClaudiaGoldinandCeciliaRouseexaminedthehiring
practices among top orchestras in the United States and found that
changingtoblindauditions,inwhichjudgescouldhearbutnotseethe
applicant,reduceddiscriminationagainstwomen.Theyestimatethatthe
switchtoblindauditionsaccountsfor30percentoftheincreaseinthe
proportion of women among new hires. See Goldin and Rouse,
“OrchestratingImpartiality,”715–41.
8. Emily Pronin, Thomas Gilovich, and Lee Ross, “Objectivity in the
Eye of the Beholder: Divergent Perceptions of Bias in Self Versus
Others,”PsychologicalReview111,no.3(2004):781–99;EmilyPronin,
DanielY.Lin,andLeeRoss,“TheBiasBlindSpot:PerceptionsofBiasin
Self Versus Others,” Personality and Social Psychology Bulletin 28, no. 3
(2002):369–81.
9. Eric Luis Uhlmann and Geoffrey L. Cohen, “Constructed Criteria:
RedefiningMerittoJustifyDiscrimination,”PsychologicalScience16,no.
6(2005):474–80.Overall,thisstudyfoundthatwhenamanpossesseda
particularcharacteristicortrait, thenthatqualitywasratedasamore
important hiring criterion than when he did not possess that quality.
Even typically female qualities such as “being family oriented” or
“havingchildren”wereratedasmoreimportanthiringcriteriawhena
manhadthesequalitiesthanwhenhedidnot.Thiskindoffavoritism
was not shown toward the female applicant. In fact, when it came to
possessingastrongeducationalrecord,thestudyfoundatrendtoward
the reverse in that when a female applicant had a strong educational
record that quality was rated as a less important hiring criterion then
when she did not possess a strong educational record. However, this
reversaltrenddidnotreachstatisticalsignificance.
This study found that evaluators redefine hiring criteria for gender-
stereotypicaljobstomatchthespecificexperiencesandcredentialsthat
a candidate of the desired gender happens to possess. For the
stereotypicallymalejobofpolicechief,themalecandidatewasfavored.
But when the authors conducted the same kind of experiment for a
stereotypically female job of women’s studies professor, the female
applicant got a boost. In this case, having a strong record of public
advocacy on women’s issues was rated an important hiring criterion
when the female candidate had the strong record and not important
when the female candidate did not have a strong record. No such
favoritismwasextendedtothemalecandidate.Otherresearchsupports
the idea that evaluators can subtly shift the criteria they base their
hiring decision upon to the detriment of gender-or racial-atypical
candidates. For example, a 2008 study by Phelan et al. examined the
hiring criteria used to evaluate male and female agentic (highly
competent, confident, ambitious) or communal (modest, sociable)
managerial job applicants. The results found that evaluators “weighed
competence more heavily than social skills for all applicants, with the
exceptionofagenticwomen,whosesocialskillsweregivenmoreweight
thancompetence.”Theauthorsconcludethat“evaluatorsshiftedthejob
criteriaawayfromagenticwomen’sstrongsuit(competence)andtoward
theirperceiveddeficit(socialskills)tojustifydiscrimination.”
Uhlmann and Cohen report that in the police chief experiment the
pro-male bias was driven largely by the male evaluators. While both
maleandfemaleevaluatorstendedtoconstructhiringcriteriafavorable
tothemalecandidate,menexhibitedthisbias more. When it cameto
hiringevaluations,maleevaluatorsgavemorepositiveevaluationstothe
maleapplicantthantotheidenticalfemaleapplicant,whilewomengave
equivalentevaluations.Inthewomen’sstudiesprofessorexperimentthe
biaswasdrivenbythefemaleevaluators.Itwasthefemaleevaluators,
not the male evaluators, who redefined hiring criteria to the female
applicant’sbenefitandwhofavoredthefemalecandidateoverthemale
candidateinhiringevaluations.Importantly,thisstudyfoundthatwhen
evaluators were asked to commit to the hiring criteria that were
importantforajobbeforelearningabouttheapplicant’sgender,neither
men nor women showed gender bias in their hiring evaluations. This
findingsuggeststhattoreducediscrimination,unambiguousstandardsof
meritshouldbeagreeduponpriortothereviewofjobcandidates.
Thisstudyillustratesthatpeoplecanshifthiringcriteriasothatthey
fitwiththeexperiencesandcredentialsoftheperson(maleorfemale)
they would like to hire, particularly for gender-stereotypical jobs,
therebyusing“merit”tojustifydiscrimination.Sincethosewhofeltmost
confidentabouttheirpowersofobjectivityshowedthemostbiasinthe
police chief experiment, the authors suggest that this groupmay have
felt“thattheyhadchosentherightmanforthejob,wheninfactthey
had chosen the right job criteria for the man” (p. 478). Due to time
constraints, the authors did not assess self-perceived measures of
objectivityinthewomen’sstudiesprofessorexperiment.AlsoseeJulieE.
Phelan, Corinne A. Moss-Racusin, and Laurie A. Rudman, “Competent
YetOutintheCold:ShiftingCriteriaforHiringReflectBacklashToward
AgenticWomen,”PsychologyofWomenQuarterly32,no.4(2008):406–
13.Formoreresearchshowingthatbeliefinone’sobjectivityislinked
with an increase in gender discrimination, see Eric Luis Uhlmann and
Geoffrey L. Cohen, “ ‘I Think It, Therefore It’s True’: Effects of Self-
PerceivedObjectivityonHiringDiscrimination,”OrganizationalBehavior
andHumanDecisionProcesses104,no.2(2007):207–23.
10. Sreedhari D. Desai, Dolly Chugh, and Arthur Brief, “Marriage
Structure and Resistance to the Gender Revolution in the Workplace,”
SocialScienceResearchNetwork(March2012).http://papers.ssrn.com/
sol3/papers.cfm?abstract_id=2018259. This study also found that like
men in traditional marriages, men in neotraditional marriages (men
marriedtowomenwhoworkpart-time)weremorelikelythanmenin
modernmarriagestoholdnegativeattitudesandbeliefsaboutwomenin
theworkplace.
11.Foradiscussionofbenevolentsexism,seePeterGlickandSusanT.
Fiske, “The Ambivalent Sexism Inventory: Differentiating Hostile and
BenevolentSexism,”JournalofPersonalityandSocialPsychology70,no.3
(1996):491–512.
12.MelissaKorn,“ChoiceofWorkPartnerSplitsAlongGenderLines,”
Wall Street Journal, June 6, 2012, http://online.wsj.com/article/SB100
01424052702303506404577448652549105934.html.
13.A2012reportbyDowJonesfoundthatsuccessful,venture-backed
start-ups have a higher median proportion of female executives (7.1
percent) compared to unsuccessful start-ups (3.1 percent). Likewise,
Herring (2009) found that racial and gender diversity in business
organizationswereassociated with positive performanceoutcomeslike
increasedsalesrevenueandgreaterrelativeprofits.However,Kochanet
al.(2003)foundnosignificantdirecteffectsofgenderorracialdiversity
on business outcomes. Since diverse teams have access to different
perspectives,skillsets,andwaysofapproachingproblems,theyhavethe
potentialtooutperformlessdiversegroups.Yetstudieshavefoundthat
this potential is often thwarted by issues of group process such as
communicationbreakdowns,forexample,thehesitancyamongthosein
theminoritytovoiceanopinionthatdiffersfromthemajority.Thus,in
order for diverse teams to thrive, organizations need to create
environments that foster trust, social cohesion, and a tolerance for
divergent viewpoints among team members. See Jessica Canning,
Maryam Haque, and Yimeng Wang, Women at the Wheel: Do Female
ExecutivesDriveStart-UpSuccess?,DowJonesandCompany(September
2012), http://www.dowjones.com/collateral/files/WomenPE_report_
final.pdf; Cedric Herring, “Does Diversity Pay? Race, Gender, and the
Business Case for Diversity,” American Sociological Review 74, no. 2
(2009): 208–24; Elizabeth Mannix and Margaret A. Neale, “What
Difference Makes a Difference? The Promise and Reality of Diverse
TeamsinOrganizations,”PsychologicalScienceinthePublicInterest6,no.
2(2005):31–55;andThomasKochanetal.,“TheEffectsofDiversityon
Business Performance: Report of the Diversity Research Network,”
HumanResourceManagement42,no.1(2003):3–21.
14.CynthiaC.Hogan,e-mailmessagetotheauthor,March30,2012.
15. Information about Harvard Business School’s efforts to create a
more inclusive learning environment was provided to the author in
discussionsduringavisitthereonMay23,2012.
16.SeanAlfano,“Poll:Women’sMovementWorthwhile,”CBSNews,
February 11, 2009, http://www.cbsnews.com/2100–500160_162–
965224.html.
11.WORKINGTOGETHERTOWARDEQUALITY
1.Foranalysisofthe“rhetoricofchoice,”orthepervasivebeliefthat
women,butnotmen,freelychoosewhetherornottoworkinspiteof
ideological, familial, and institutional obstacles that can prevent them
fromsuccessfullycombiningworkandfamilylife,seeDavidCotter,Joan
M.Hermsen,andReeveVanneman,“TheEndoftheGenderRevolution?
GenderRoleAttitudesfrom1977to2008,”AmericanJournalofSociology
117,no.1(2011):259–89;PamelaStone,OptingOut?WhyWomenReally
Quit Careers and Head Home (Berkeley: University of California Press,
2007); and Joan Williams, Unbending Gender: Why Family and Work
ConflictandWhattoDoAboutIt(Oxford:OxfordUniversityPress,2000).
2.Professor Deborah H. Gruenfeld, discussion with the author,June
26,2012.
3.PatriciaSellers,“NewYahooCEOMayerisPregnant,”CNNMoney,
July 16, 2012, http://postcards.blogs.fortune.cnn.com/2012/07/16/
mayer-yahoo-ceo-pregnant/.
4.“GermanFamilyMinisterSlamsYahoo!CEOMayer,”SpiegelOnline
International, August 1, 2012, http://www.spiegel.de/international/
germany/german-government-official-criticizes-yahoo-exec-for-short-
maternity-leave-a-847739.html.
5.KaraSwisher,“KaraSwisheratGarageGeeks,”YouTubevideo,9:33
minutes, posted by ayeletknoff, August 1, 2012, http://www.youtube.
com/watch?v=jFtdsRx2frI&feature=youtube.
6. For a discussion of how individual women are seen as
representative of all women and how female scarcity leads to
stereotyping, see Rosabeth Moss Kanter, Men and Women of the
Corporation,2nded.(NewYork:BasicBooks,1993).
7.Thearticle“SherylSandbergIstheValley’s‘It’Girl—JustLikeKim
PoleseOnceWas”canbefoundattheendofEricJackson,“Apologyto
SherylSandbergand to Kim Polese[Updated],”Forbes, May 23, 2012,
http://www.forbes.com/sites/ericjackson/2012/05/23/apology-sheryl-
sandberg-kim-polese/.
8. Kim Polese, “Stop Comparing Female Execs and Just Let Sheryl
SandbergDoHer Job,”Forbes,May25,2012,http://www.forbes.com/
sites/carolinehoward/2012/05/25/stop-comparing-female-execs-and-
just-let-sheryl-sandberg-do-her-job/.
9. Jackson, “Apology to Sheryl Sandberg and to Kim Polese
[Updated].”
10.Forareviewofresearchrelatedtothequeenbeesyndrome,see
Belle Derks et al., “Gender-Bias Primes Elicit Queen Bee Behaviors in
SeniorPolicewomen,”PsychologicalScience22,no.10(2011):1243–49;
and Belle Derks et al., “Do Sexist Organizational Cultures Create the
QueenBee?,”BritishJournalofSocialPsychology50,no.3(2011):519–
35.
11. Elizabeth J. Parks-Stamm, Madeline E. Heilman, and Krystle A.
Hears,“MotivatedtoPenalize:Women’sStrategicRejectionofSuccessful
Women,”PersonalityandSocialPsychologyBulletin34,no.2(2008):237–
47; Rocio Garcia-Retamero and Esther López-Zafra, “Prejudice Against
Women in Male-Congenial Environments: Perceptions of Gender Role
CongruityinLeadership,”SexRoles55,nos.1–2(2006):51–61;DavidL.
Mathison, “Sex Differences in the Perception of Assertiveness Among
FemaleManagers,”JournalofSocialPsychology126,no.5(1986):599–
606;andGrahamL.Staines,CarolTavris,andTobyE.Jayaratne,“The
QueenBeeSyndrome,”PsychologyToday7(1974):55–60.
12. Naomi Ellemers et al., The Underrepresentation of Women in
Science:DifferentialCommitmentortheQueenBeeSyndrome?”British
JournalofSocialPsychology43,no.3(2004):315–38.Femaleprofessors
from older generations, who rose to the top when there were more
barriers to women’s advancement, held the most gender bias toward
theirfemalestudents.Thisfindingsuggeststhatqueenbeebehaviorsare
aconsequenceofgenderdiscrimination.
13.KatherineStroebeetal.,“ForBetterorforWorse:TheCongruence
of Personal and Group Outcomes on Targets’ Responses to
Discrimination,”EuropeanJournalofSocialPsychology39,no.4(2009):
576–91.
14. Madeleine K. Albright, Women in the World Summit, March 8,
2012, http://www.thedailybeast.com/articles/2012/03/09/women-in-
the-world-highlights-angelina-jolie-madeline-albright-more-video.html.
15.Derksetal.,“DoSexistOrganizationalCulturesCreatetheQueen
Bee?,”519–35;RobertS.Baron,MaryL.Burgess,andChuanFengKao,
“Detecting and Labeling Prejudice: Do Female Perpetrators Go
Undetected?,”PersonalityandSocialPsychologyBulletin17,no.2(1991):
115–23.
16.SarahDinolfo,ChristineSilva,andNancyM.Carter,HighPotentials
in the Leadership Pipeline: Leaders Pay It Forward, Catalyst (2012), 7,
http://www.catalyst.org/publication/534/42/high-potentials-in-the-
pipeline-leaders-pay-it-forward.
17. Janet Aschkenasy, “How a ‘Good Old Girls’ Network at Merrill
Advanced the Careers of Four Women,” Wall Street Technology
Association, July 16, 2012, http://news.wsta.efinancialcareers.com/
newsandviews_item/wpNewsItemId-106965.
18. Kunal Modi, “Man Up on Family and Workplace Issues: A
ResponsetoAnne-MarieSlaughter,”TheHuffingtonPost,July12,2012,
http://www.huffingtonpost.com/kunal-modi/.
19. Joan Williams, “Slaughter vs. Sandberg: Both Right,” The
Huffington Post, June 22, 2012, http://www.huffingtonpost.com/joan-
williams/ann-marie-slaughter_b_1619324.html.
20. Debora Spar, “Why Do Successful Women Feel So Guilty?,” The
Atlantic, June 28, 2012, http://www.theatlantic.com/business/archive/
2012/06/why-do-successful-women-feel-so-guilty/259079/.
21.InstituteforWomen’sPolicyResearch,WomenandPaidSickDays:
CrucialforFamilyWell-Being,factsheet,February2007.
22.LyndaLaughlin,MaternityLeaveandEmploymentPatternsofFirst-
Time Mothers: 1961–2008, U.S. Census Bureau, Current Population
Reports, P70–128 (October 2011), 9, http://www.census.gov/prod/
2011pubs/p70–128.pdf.
23. Human Rights Watch, Failing Its Families: Lack of Paid Leave and
Work-Family Supports in the US (2011), http://www.hrw.org/sites/
default/files/reports/us0211webwcover.pdf.
24. Ellen Bravo, “ ‘Having It All?’—The Wrong Question to Ask for
Most Women,” Women’s Media Center, June 26, 2012, http://www.
womensmediacenter.com/feature/entry/having-it-allthe-wrong-question-
for-most-women.
25. Nicholas D. Kristof, “Women Hurting Women,” New York Times,
September 29, 2012, http://www.nytimes.com/2012/09/30/opinion/
sunday/kristof-women-hurting-women.html?_r=0.
26. A study of panel data from the EEOC of more than twenty
thousand firms from 1990 to 2003 found that an increase in the
percentageoftopwomenmanagersisassociatedwithasubsequentrise
inthepercentageoffemalesinmidlevelmanagerialroleswithinfirms.
This study also found that while women at the top have a positive
influence on the advancement of lower level women, this influence
diminishedovertime.SeeFidenAnaKurtulusandDonaldTomaskovic-
Devey, “Do Female Top Managers Help Women to Advance? A Panel
Study Using EEO-1 Records,” The Annals of the American Academy of
PoliticalandSocialScience639,no.1(2012):173–97.Astudyofmore
thaneighthundredU.S.firmsfoundthatwhenmorewomensatonthe
executive compensation committee of the board, the gender gap in
executive pay was smaller. This study found, however, that having a
female CEO was not associated with a reduction in the gender gap in
pay.SeeTaekjinShin,“TheGenderGapinExecutiveCompensation:The
RoleofFemaleDirectorsandChiefExecutiveOfficers,”TheAnnalsofthe
AmericanAcademyofPoliticalandSocialScience639,no.1(2012):258–
78.Astudyofseventy-twolargeU.S.corporationsfoundthathavinga
higherproportionoflower-levelfemalemanagersinthe1980sandearly
1990swaspositivelyassociatedwithhavingmorework-lifeHRpolicies
in1994andwithhavingalargershareofseniormanagementrolesheld
bywomenin1999.SeeGeorgeF.Dreher,“BreakingtheGlassCeiling:
TheEffectsofSexRatiosandWorkLifeProgramsonFemaleLeadership
attheTop,”HumanRelations56,no.5(2003):541–62.
27. Gloria: In Her Own Words, HBO documentary, directed by Peter
Kunhardt(2011).
ANoteAbouttheAuthor
SherylSandbergischiefoperatingofficeratFacebook.Priortoworking
atFacebook,shewasvicepresidentofGlobalOnlineSalesand
OperationsatGoogleandchiefofstaffattheUnitedStatesTreasury
Department.ShelivesinNorthernCaliforniawithherhusbandandtheir
twochildren.
JointheLeanInCommunitytocontinuethediscussionat
www.facebook.com/leaninorgorwww.leanin.org.
SherylSandbergisdonatingallofherincomefromthisbooktoestablish
LeanIn,anonprofitorganizationthatencourageswomentoleaninto
theirambitions.
Formoreinformation,pleasevisitwww.aaknopf.com
LeanIn
BySherylSandberg
ReadingGroupGuide
ABOUTTHISREADINGGROUPGUIDE
The questions, discussion topics, and reading list that follow are
intendedtoenhanceyourreadinggroup’sdiscussionofLeanIn:Women,
Work,andtheWilltoLead,byFacebookCOOSherylSandberg.
ABOUTTHEBOOK
SherylSandberg—FacebookCOO,rankedeighthonFortune’slistofthe
50 Most Powerful Women in Business—has become one of America’s
most galvanizing leaders, and an icon for millions of women juggling
workandfamily.InLeanIn,sheurgeswomentotakerisksandseeknew
challenges, to find work that they love, and to remain passionately
engagedwiththatworkatthehighestlevelsthroughouttheirlives.
Lean In—Sheryl Sandberg’s provocative, inspiring book about women
and power—grew out of an electrifying TEDTalk she gave in 2010 in
whichsheexpressedherconcernthatprogressforwomeninachieving
majorleadershippositionshadstalled.Thetalkbecameaphenomenon
andhassincebeenviewednearlytwomilliontimes.InLeanIn,shefuses
humorous personal anecdotes, singular lessons on confidence and
leadership,andpracticaladviceforwomenbasedonresearch,data,her
own experiences, and the experiences of other women of all ages.
Sandberg has an uncanny gift for cutting through layers of ambiguity
thatsurroundemployedwomen,andinLeanInshegrapples,piercingly,
with the great questions of modern life. Her message to women is
overwhelminglypositive.Sheisatrailblazingmodelfortheideassheso
passionatelyespouses,andshe’sonthe pulse of a topic thathasnever
beenmorerelevant.
QUESTIONSFORDISCUSSION
1.Whatdoes“leanin”mean?Whydoyouthinkwomenneedtobe
urgedtoleanin?
2.Thefirstthreewordsinthebookare“Igotpregnant.”Whatdoes
thissignalaboutthekindofbusinessbookLeanInwillbe?
3.WhenSandbergsays,“Thepromiseofequalityisnotthesameas
trueequality”(thispage),whatdoesshemean?Haveyoufound
thisstatementtobeaccurate?
4.Whyis“ambitious”oftenconsideredaderogatorywordwhen
usedtodescribeawomanbutcomplimentarywhenusedto
describeaman?
5.Inchapter2,Sandbergdiscussestheimpostorsyndrome:feeling
likeafraud,fearingdiscoverywitheachsuccess.Whydowomen
feelthiswaymoreoftenthanmendo?Whatcausesthegender
gap?
6.Sandbergbelievesthattherearetimeswhenyoucanreachfor
opportunitiesevenifyouarenotsureyouarequitereadytotake
themon—andthenlearnbydoing.Haveyouevertriedthis?
Whathaveyoutried?Whatwastheresult?
7.Whatdidyoulearnfromtheanecdoteonthispage,about
keepingyourhandup?
8.WhydidSandbergrespondsonegativelytobeingnamedthe
fifthmostpowerfulwomanintheworld?
9.Whennegotiating,Sandbergtellswomentousetheword“we”
ratherthan“I.”Whydoesthechoiceofpronounmakesucha
difference?
10.Onthispage,Sandbergsays,“Iunderstandtheparadoxof
advisingwomentochangetheworldbyadheringtobiasedrules
andexpectations.”Howdoyoufeelaboutheradvice?
11.What’syourtakeonSandberg’ssuggestionthatwethinkofthe
pathtoasatisfyingcareerasajunglegymratherthanaladder?
12.Sandbergarguesthattakingriskscanbeimportantinbuildinga
career.Howhaveyouapproachedrisk-takinginyourlife?
13.Sandbergarguesthatmentorshiprelationshipsrarelyhappen
fromaskingstrangerstomentoryou,butratherfroman
opportunitytoengagewithsomeoneinamoresubstantiveway.
Howhasmentorshipworkedinyourownexperience?
14.Peoplewhobelievethattheyspeak“thetruth”andnot“their
truth”canbeverysilencingofothers,Sandbergsaysonthispage.
Whatdoesshemeanbythis?
15.Whenconsideringemploymentaftermotherhood,Sandberg
suggeststhatwomenshiftthecalculationsandmeasurethe
currentcostofchildcareagainsttheirsalarytenyearsfromnow.
Whyisthisamoreeffectiveperspectivethanjustconsidering
currentcosts?Ifyou’reaparent,wouldthischangeyourattitude
towardemploymentandmoney?
16.Inchapter9,Sandbergblaststhemythof“havingitall,”oreven
“doingitall,”andpointstoaposteronthewallatFacebookasa
goodmotto:“Doneisbetterthanperfect.”(thispage)What
perfectionistattitudeshaveyoudroppedinordertofind
contentment?
17.Sandbergandherhusbandhavedifferentviewpointsabout
parenting:Sheworriesabouttakingtoomuchtimeawayfrom
theirkids,whilehe’sproudofthetimehedoesspendwiththem.
Wouldithelpwomentoadoptanattitudemorelikehis?
18.Inchapter10,Sandbergdiscusseshowtheterm“feminist”has
takenonnegativeconnotations.Doyouconsideryourselfa
feminist?Why?
19.Discussthisassertion:“Stayingquietandfittinginmayhave
beenallthefirstgenerationsofwomenwhoenteredcorporate
Americacoulddo;insomecases,itmightstillbethesafestpath.
Butthisstrategyisnotpayingoffforwomenasagroup.Instead,
weneedtospeakout,identifythebarriersthatareholding
womenback,andfindsolutions”(thispage).
20.Inthebook’sfinalchapter,Sandbergtalksabouttheneedto
worktogethertocreateequality—toallowwomentothriveinthe
workplace,andtoallowmentoparticipateproudlyinthehome
andchildrearing.Whatstepscanyoutakerightnowtobeginto
makethishappen?
SUGGESTEDREADING
Nice Girls Don’t Get the Corner Office by Lois P. Frankel; I Shouldn’t Be
TellingYouThisbyKateWhite;PlayLikeaMan,WinLikeaWomanby
GailEvans;HowRemarkableWomenLeadbyJoannaBarsh;I’dRatherBe
inChargebyCharlotteBeers.