CONSUMER FINANCI AL PROTECTION BUREAU | 2023
List of Consumer
Reporting Companies
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LIST OF CONSUMER REPORTING COMPANIES
Table of Contents
Table of Contents .....................................................................................................................2
Introduction ...............................................................................................................................3
Who can see your consumer reports? ........................................................................................3
You can get rejected without warning........................................................................................4
Figure 1: Know your data Three step process........................................................................ 5
Request: Get your report from the companies on this list (often for free) ................................ 5
Review: Know when to check a report .......................................................................................6
Dispute: You have the right to request corrections to your reports ............................................. 7
We’re here if you have complaints about your consumer reports................................................8
Nationwide consumer reporting companies ........................................................................9
Employment screening..........................................................................................................11
Tenant screening ....................................................................................................................20
Check and bank account screening ....................................................................................26
Personal property insurance ................................................................................................30
Medical .....................................................................................................................................32
Low-income and subprime ...................................................................................................33
Supplementary reports ..........................................................................................................36
Utilities .....................................................................................................................................39
Retail.........................................................................................................................................40
Gaming .....................................................................................................................................41
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LIST OF CONSUMER REPORTING COMPANIES
Introduction
Below is a list of consumer reporting companies updated for 2023.
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Consumer reporting
companies collect information and provide reports about you to other companies (users). These
users buy these reports to inform decisions about providing you with credit, employment,
residential rental housing, insurance, and in other decision-making situations. The list below
includes the three largest nationwide consumer reporting companies and several others that
focus on certain market areas, consumer segments, and types of users. This list is not intended
to be all-inclusive, but there are many companies in it. We provide you with tips so you can
determine which segments and companies might be important to you. This list also makes it
easier for you to take advantage of your legal rights to (1) obtain the information in your
consumer reports, and (2) dispute suspected inaccuracies in your reports with companies as
needed.
Who can see your consumer reports?
Consumer reporting companies must follow legal restrictions, but generally can provide
consumer reports and risk scores to an array of businesses, including:
Lenders (including those that offer credit cards, home, payday, personal, title, auto
including auto leasing, student loans, security deposit financing and lease guarantees on
home rentals, and buy-now-pay-later (BNPL) products)
Employers and volunteer organizations (pre-employment screening and on-going
employee monitoring)
Government agencies to determine eligibility for government assistance
Landlords and residential real estate management companies for short- and long-term
residential property rentals (tenant screening)
Banks, credit unions, payment processors and retail stores that accept personal checks
1
This list is current as of January 2023. It incl udes entities that have i dentified themselves as consumer reporting
agencies (as that term is defined in the Fair Credit Reporting Act) or have indicated they provide consumers access
to information they have collected about them. The list incorporates information from the companies’ own self-
descriptions that has not been independently verified by the Bureau. This list does not cover every company in the
industry. It is not intended to be all-inclusive. Nor does it reflect determinations as to whether any particular entity is
subject to the Fair Credit Reporting Act.
Furthermore, presence on, or absence from, this list does not indicate
whether the consumer reporting company is subject to the Bureau’s supervisory or enforcement authority. To
provide your suggested corrections or additions to the list, contact the Bureau at CFPB_CCPD2@cfpb.gov and
include “Consumer Reporting Company List in the subject line.
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LIST OF CONSUMER REPORTING COMPANIES
(check screening)
Companies that market and sell certain products and services specifically to lower-
income consumers and subprime credit applicants, such as companies providing short-
term lending and rent-to-own lending businesses among others
Debt buyers and debt collectors
Insurance companies (health, life, property insurance screening)
Telecommunication and utility companies (e.g., mobile phone, pay TV, electric, gas,
water)
Retail stores for product return fraud and abuse screening as well as retail stores that
offer financing such as appliance and rent-to-own businesses, among others
Gaming establishments and casinos that extend credit to consumers and/or accept
personal checks
You can get rejected without warning
With the exception of employment screening, users of consumer reports generally do not warn
you in advance if they are about to take an adverse action against you based in whole or in part on
information in your consumer reports. In most instances, adverse action notifications are
provided after the fact, say, when you have already been rejected for a loan, residential rental
property, or auto lease. Or maybe you are approved, but with any number of costly conditions,
such as being required to make a higher down payment (for example, on a home loan), or place a
security deposit (for example, on a rental property or phone plan), or find a co-signer or
guarantor who will be on-the-hook in the event you fail to meet your contractual obligations. The
accuracy and completeness of your consumer reporting data, therefore, is extremely important.
The good news is that you have a meaningful role to play to help ensure your data are accurate
and complete. As Figure 1 shows below, it’s a three-step process: The first step is to request your
consumer reports. The second step is to review your reports closely. The third step is to dispute
suspected inaccuracies as needed. This introduction describes these steps in detail, and provides
helpful information about how you can take greater control over your consumer reporting data.
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LIST OF CONSUMER REPORTING COMPANIES
Figure 1: Know your data Three step process
Step 1.
Request
Step 2.
Review
Step 3.
Dispute
Source: CFPB, Jan uary 2023.
Request: Get your report from the companies on this list (often for
free)
Under the FCRA, all consumer reporting companies are required to provide you a copy of the
information in your report if you request it and many do so for free. The bigger nationwide
companies must provide you a free report no less than once every twelve months upon your
request (and within fifteen days of receiving your request). As detailed below, you can request
your data from the three largest nationwide consumer reporting companies on a weekly basis
through December 2023. Your financial service providers might also provide you with free access
to risk scores. Frequently but not always these are the same scores they use to manage their
credit relationships with you.
Additionally, consumer reporting companies must give you a free copy of your information if you
request it after an adverse action is taken against you (e.g., you are denied credit, employment,
housing, or another benefit) based on information in your report from that company and under
other specific circumstances. All consumer reporting companies must provide you with a copy of
your information for a reasonable fee (for calendar year 2023, the maximum allowable fee is
$14.50). Requesting copies of your own consumer reports does not hurt your credit scores.
Not every consumer reporting company will have information on every consumer. A reporting
company that specializes in insurance claim data, for example, will likely not have information
about you if you have never filed an insurance claim. Employment and tenant background check
companies may not collect information about you until you have applied for a job or apartment,
respectively. Also, some consumers with limited and/or out-of-date credit histories (sometimes
known ascredit invisible consumers) may not have enough information for credit reporting
companies to have reports about them. You may be one of those consumers, although if you are
making purchases using credit, or if you have credit that is delinquent and is being reported on
your credit reports by a debt collector, it’s unlikely.
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LIST OF CONSUMER REPORTING COMPANIES
To order your report from a company listed below, click on the company link we provide. Some
companies have separate forms for requests by postal mail. We provide links to those forms for
you. Upon review of this list and the helpful web links in it, you might decide that exercising
your free legal rights and taking advantage of free services are sufficient for your needs. Think
carefully before you purchase paid credit monitoring. There are many different kinds of scores
available in today’s marketplace, and the credit scores and reports you buy or obtain from a third
party website might not be the ones lenders use to make decisions about you.
Review: Know when to check a report
Fact-check your consumer credit reports from the three largest nationwide consumer reporting
companies (Equifax, TransUnion, Experian) at least every twelve months to ensure they are
accurate and complete, especially if you intend to rent, purchase a home or car with credit, or
otherwise intend to apply for credit in the near future. In response to the Coronavirus (COVID-19)
pandemic, you can now request your credit reports for free weekly from each of the these
companies through December 2023. There isn’t just one credit score, so it’s important to focus
on the reporting information itself from which risk scores are derived. If you are applying for a job,
home rental, or insurance policy, also fact-check your background screening reports to ensure
there are no errors. We give you detailed tips on when and how to best check those reports in the
sections below as appropriate.
Check your report if you suspect you have been a victim of identity theft. Look for accounts on
your report that you dont recognize or names or addresses that don’t belong to you. See also our
resources to avoid pandemic related scams.
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LIST OF CONSUMER REPORTING COMPANIES
You should also consider blocking third-party access to your consumer reporting data through a
security “freeze.” By freezing your consumer reports you can prevent fraudsters from opening new
credit accounts in your name. Consumers reported losing more than $5.8 billion to fraud in 2021,
an increase of more than 70 percent over the previous year.
2
Below we tell you which company
websites offer additional information about your options to block third-party access to your
consumer reporting data.
Finally, there are additional options to take greater control of your consumer reporting data. You
can opt-out of consumer reporting companies sharing your data for credit and insurance direct
marketing you might not want to receive. Conversely, there are some things to consider should
you decide to share your financial data. There are also steps you can take to help keep your
personal information secure. These steps may include enrolling in identity theft protection
services. However, it’s important to understand the limits of identity theft protection services, and
to consider the free alternatives described herein, by clicking-on the hyperlinks we provide. The
FTC provides additional resources on steps to take if you’re a victim of identity theft.
Dispute: You have the right to request corrections to your reports
If you find information in your consumer report that you believe is inaccurate or incomplete, you
have the legal right to dispute the report’s content with the consumer reporting company and the
company that provided the information to the reporting company, such as your lender. Under the
FCRA, companies must conduct free of charge a reasonable investigation of your dispute. A
company that has provided incorrect information must correct the error and notify all of the
consumer reporting companies to whom it provided the inaccurate information.
Of course, if your information is current and accurate, even if negative, you will not be able to
2
Federal Trade Commission (FTC), New Data Shows FTC Received 2.8 Million Fraud Reports from Consumers in 2021,
(Feb. 2022), available at https://www.ftc.gov/news-events/news/press-releases/2022/02/new-data-shows-ftc-received-28-
million-fraud-reports-consumers-2021-0. See also, CFPB, “Servicemember reports about identity theft are increasing,” (Jan.
2023), available at https://www.consumerfinance.gov/consumer-tools/educator-tools/servicemembers/servicemember-
reports-about-identity-theft-are -increasing/.
.
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LIST OF CONSUMER REPORTING COMPANIES
remove it. Some services may claim that they can remove negative information, wash,” or even
“sweep clean your entire credit history, but if the information in your report is accurate and
current beware! it’s probably a credit repair scam. Legitimate companies will never ask you to
dispute accurate information or claim identity theft where none has occurred, or do these on your
behalf.
You can learn more about disputing a reporting error on our website, including what to do if you
see the same error in more than one report. You can also learn more about your rights to get
adverse items removed from your consumer reports if you have been a victim of human
trafficking.
We’re here if you have complaints about your consumer reports
You can also submit a complaint to us. We will forward your complaint to the company and work
to get you a response. We handle consumer reporting complaints about report accuracy and
completeness errors and other consumer reporting topics, including: if you are dissatisfied with a
company’s investigation of an earlier dispute, if you believe your consumer report was used
improperly, if you have problems getting access to your own consumer reports, and if you are
dissatisfied with consumer reporting products and services provided to you, such as credit
monitoring and identity protection services including security freeze, fraud alert and active duty
alert requests. We also handle complaints about paid credit repair services. We help consumers
connect with financial companies to understand issues, fix errors, and get direct responses about
problems. You can submit complaints to the CFPB online or by calling (855) 411-2372.
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LIST OF CONSUMER REPORTING COMPANIES
Nationwide consumer reporting
companies
Equifax, TransUnion, and Experian
These are the three big nationwide providers of
consumer reports.
Website
AnnualCreditReport.com
Phone
877-322-8228 (Option 1)
Address
Central Source, LLC
P.O. Box 105283
Atlanta, GA 30348-5283
Equifax, TransUnion, and Experian reports contain:
Personal information, such as your name, date of birth, name(s) of loan co-applicants, as
well as current and past residential addresses, phone numbers and employer names.
Information about your payment history as submitted by credit card companies, home and
auto lenders (and leasing companies), and other creditors.
How much credit you have and use.
Information from debt collectors including unpaid medical debt that is greater than 365
days delinquent from date of service, and past-due debt from cable and phone bills.
Some public information like bankruptcies.
Inquiries from creditors who have requested your credit reports when you apply for
credit.
Free report:
In response to COVID-19, you can now request your credit reports for free weekly from each of these
companies through December 2023. Typically, each of these companies will provide one free credit
report every 12 months if you request it. As a result of a 2019 settlement, all U.S. consumers may also
request up to six free copies of their Equifax credit report during any twelve-month period through
December 31, 2026. These free copies will be provided to you in addition to any free reports to which
you are entitled under federal law.
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LIST OF CONSUMER REPORTING COMPANIES
AnnualCreditReport.com will route you to any of the three companies you select. Before giving you
a copy of your report, each company will ask you a few detailed questions to authenticate your
identity. These questions are designed to be those only you can answer. They might be questions
asking you to verify information about an existing or closed loan. The question could ask you to
identify a street address where you have never lived and you would respond that it was not an
address where you lived. The purpose of these questions is to protect the security of your
information.
If you run into difficulty getting your free Equifax, TransUnion, or Experian annual credit report(s)
from AnnualCreditReport.com or its toll-free phone number provided above, try contacting the
respective institution(s) directly for help:
Equifax, (888) 378-4329. For reports in Spanish, choose Option 8 when calling or visit
equifax.com.
TransUnion, (833) 395-6938. For reports in Spanish, choose Option 2 when calling.
Experian, (888) 397-3742
Freeze your report:
By law each of these companies must freeze and unfreeze your credit file upon request and must
do so at no charge to you. You also can get a free freeze for your children who are under age 16. If
you are someone’s guardian, conservator or have a valid power of attorney, you can get a free
freeze for that person, too. Below is each companys freeze contact information:
Equifax, (888) 378-4329
TransUnion, (833) 395-6938
Experian, (888) 397-3742
For servicemembers: Equifax, TransUnion, and Experian will provide free credit monitoring
services to active duty servicemembers and to National Guard members. You can request these
services by visiting the active military web pages of each company:
Equifax Active Military
TransUnion Active Military
Experian Active Military
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LIST OF CONSUMER REPORTING COMPANIES
Employment screening
Employment screening companies provide information such as credit history, employment,
salary, and education and professional license verification to employers and others, including to
non-profit volunteer organizations and to government agencies such as to verify employment
income to determine eligibility for government assistance. They may also provide residential
address history and Social Security Number verification; criminal arrest and conviction
information, as well as fingerprint information from state and federal criminal record databases;
status on global watchlists, motor vehicle and driver’s record information; drug and alcohol
testing and health screening information; and non-profit and volunteer activity verification.
Employment screening can include both pre-employment screening and on-going workforce
monitoring. Many employment screening companies won’t have information on you
unless you authorized an employer or other end-user to obtain a report. If possible,
when you give your authorization, ask for the name(s) of the employment screening company
being used. Contact those reporting companies to fact-check your reports. If the employer is
checking your credit history in separate reports, from one or all three of the nationwide providers
of consumer reports listed above, request and review those reports too.
Accurate Background
Provides background screening services.
Free report:
The company will provide one free report if you
request it and if the company has a file on you.
Website
accurate.com
Phone
800-784-3911
Address
Accurate Background, Inc.
7515 Irvine Center Drive
Irvine, CA 92618
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LIST OF CONSUMER REPORTING COMPANIES
ADP Screening & Selection Services, Inc.
Provides background screening services.
The company is a subsidiary of ADP, LLC.
Free report:
The company will provide a free report completed in
the past two years if you request it and if the
company has a file on you. You can also call to
request a report older than two years, but only by
phone.
Website
adpselect.com (Click on “Applicant
Resources”)
Phone
888-606-7868 (Option 2)
Address
ADP Screening & Selection Services, Inc.
Attn: Compliance
301 Remington Street
Fort Collins, CO 80524
Asurint
Provides background screening services,
including, pre- and post-hire searches and
workforce monitoring.
Free report:
The company will provide a free screening report if
you request it and if the company has a file on you.
Website
asurint.com
Phone
800-906-2034
Address
Asurint
P.O. Box 14730
Cleveland, OH 44114
backgroundchecks.com
Provides background screening services.
backgroundchecks.com is a HireRight company.
Free report:
The company will provide a free screening report
if you request it and if the company has a file on
you.
Website
backgroundchecks.com
Phone
866-265-6602
Address
backgroundchecks.com
Attn: Consumer Relations
Department
P.O. Box 353
Chapin, SC 29036
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LIST OF CONSUMER REPORTING COMPANIES
CCC Verify
Provides employment and wage information to
lenders, property managers, public assistance
agencies, and others.
CCC Verify is part of Experian.
Free report:
If your current or past employer is a CCC Verify client,
you can request your information if the company has
a file on you.
Website
CCCVerify.com
Employee registration
Phone
855-901-3099
Address
Attn: Verifications
Corporate Cost Control
50 Nashua Road
Londonderry, NH 03053
Certiphi
Provides background screening services tailored to
the healthcare industry.
Free report:
The company will provide a free report if you request
it.
Website
Certiphi.com
Phone
888-260-1370
Address
Consumer Care Department
P.O. Box 541
Southampton, PA 18966
Checkr
Provides background screening and post-hire
workforce monitoring services.
Free report:
The company will provide a free report if you request
it and if previously requested from Checkr by one of
its clients. The company also provides free reports
with limited data for any requesting consumer via a
dedicated website: betterfuture.com.
Website
checkr.com
Request report information
Phone
844-824-3257
Address
Checkr, Inc.
Attn: Privacy Questions
One Montgomery Street
Suite 2400
San Francisco, CA 94104
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LIST OF CONSUMER REPORTING COMPANIES
Cisive
Provides background screening services.
Free report:
The company will provide a free report if you request
it and if the company has a file on you.
Website
cisive.com
Phone
855-881-0716
Address
Cisive
5000 Corporate Ct
Suite 203
Holtsville, NY 11742
DISA Global Solutions, Inc.
Provides background screening services.
Free report:
The company will provide a free screening report if
you request it and if the company has a file on you.
Website
disa.com
Request report form
Phone
281-673-2400
Address
Disa Global Solutions, Inc.
10900 Corporate Centre Dr
Suite 250
Houston, TX 77041
EmpInfo, Inc.
Verifies and provides employment and income
information to employers, lenders, rental housing
managers and public assistance processors.
Free report:
The company will provide one free report every 12
months if you request it. Generally, you will not have
an EmpInfo consumer report unless a
company has engaged EmpInfo to create one.
Website
empinfo.com
Request report information
Phone
800-274-9694
Address
EmpInfo
5900 Silver Creek Valley Road
San Jose, CA 95138
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LIST OF CONSUMER REPORTING COMPANIES
First Advantage Corporation
Provides background screening and post-hire
workforce monitoring services.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
fadv.com
Phone
800-845-6004
Address
First Advantage Consumer
Center
P.O. Box 105292
Atlanta, GA 30348-5292
HireRight
Provides background screening and post-hire
workforce monitoring services.
Free report:
The company will provide a free report if you request
it and if the company has a file on you.
Website
hireright.com
Phone
866-521-6995
Address
HireRight
Attn: Consumers Department
14002 E. 21st Street
Suite 1200
Tulsa, OK 74134
Info Cubic, LLC
Provides background screening services and post-hire
workforce monitoring.
Info Cubic has been acquired by Orange Tree
Employment Screening, LLC.
Free report:
The company will provide one free report every 12
months if you request it and if the company has a file
on you.
Website
infocubic.com
Phone
303-220-0169
Address
Info Cubic, LLC
Attn: Applicant Services
116 Inverness Dr. East
Suite 525
Englewood, CO 80112
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LIST OF CONSUMER REPORTING COMPANIES
IntelliCorp
Provides background screening services.
IntelliCorp is a subsidiary of Cisive.
Free report:
The company will provide one free report every 12
months if you request it.
Website
intellicorp.net
Phone
888-946-8355 or
866-202-1436 for Spanish
Address
IntelliCorp Records, Inc.
Attn: Compliance Department
3000 Auburn Drive
Suite 410
Beachwood, OH 44122
OPENonline
Provides background screening services.
OPENonline has been acquired by Universal
Background Screening.
Free report:
The company will provide one free report every 12
months if you request it and if previously requested
from OPENonline by one of its clients.
Website
openonline.com
Request report form
Phone
888-381-5656
Address
OPENonline
Attn: Compliance
7127 South Riverside
Pkwy
Tulsa, OK 74136
Pre-employ.com
Provides background screening services, including
continuous monitoring of nationwide databases.
Free report:
The company will provide a free report if you request
it and if one has been prepared by Pre-employ.com at
the request of one of its clients.
Website
pre-employ.com
Phone
800-300-1821 (Ext. 139)
Address
Pre-employ.com, Inc.
Attn: Compliance Department
P.O. Box 491570
Redding, CA 96049
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LIST OF CONSUMER REPORTING COMPANIES
Social Intelligence
Provides social media screening for employers.
Free report:
If the company has a file on you for an employer or
client, you can review your file if you request it.
Website
socialintel.com
Request report information
Phone
888-748-3281
Address
Social Intelligence Corp.
735 State Street
Suite 211
Santa Barbara, CA 93101
Sterling
Provides background screening and post-hire
workforce monitoring services.
Free report:
The company will provide one free report every 12
months if you request it and if the company has a file
on you.
Website
sterlingcheck.com
Phone
888-889-5248
Address
Sterling
Attn: Consumer Reports
4511 Rockside Road
Independence, OH 44131
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LIST OF CONSUMER REPORTING COMPANIES
The Work Number
Provides employment and income information. It
includes data collected from employers and large
private sector payroll processors. The Work Number
provides this information to employers. It also
provides this information to government agency
clients to determine, for example, an applicant’s
eligibility for public assistance programs, or, say, to
inform child support collections and enforcement.
Equifax Workforce Solutions, also known as TALX
Corporation, operates The Work Number. TALX is a
wholly owned subsidiary of Equifax.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
theworknumber.com
Phone
866-222-5880 or
866-604-6570
Address
Equifax Workforce Solutions
Attn: EDR
3470 Rider Trail South
Earth City, MO 63045
Truework
Collects data to verify employment and income.
Truework is a Zethos, Inc. service.
Free report:
If your employer uses Truework, you can use
Truework to verify your employment and income
information when applying for loans, jobs, and
apartment rentals.
Website
truework.com
Phone
833-878-3967
Address
Truework
325 Pacific Avenue
San Francisco, CA 94111
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LIST OF CONSUMER REPORTING COMPANIES
Experian Verify
Provides income and employment verification
information to lenders, employment screeners,
and social service agencies.
Free report:
If your current or past employer is an Experian Verify
client, you can request your information if the
company has a file on you.
Website
experianverify.com
Phone
404-382-5400
Address
P.O. Box 1971
Woodstock, GA 30188
Universal Background Screening
Provides background screening services, social media
screening, and employment and income verification.
Free report:
The company will provide one free report every 12
months if you request it.
Website
universalbackground.com
Phone
877-263-8033 (Option 2)
Address
Universal Background Screening
P.O. Box 5920
Scottsdale, AZ 85261
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LIST OF CONSUMER REPORTING COMPANIES
Tenant screening
Tenant screening companies provide information such as credit history, eviction information,
rental payment history, identity verification, income and employment verification, and criminal
background data to landlords, property management companies, and others. A tenant screening
report with negative information in it, such as prior housing evictions, could result in a rejected
lease application, or it could result in approval of the application but with tough conditions
inserted into the lease agreement such as a requirement that you pay months of additional rent in
advance or a higher security deposit. Many tenant screening companies won’t have
information on you unless you apply for rental housing or otherwise authorize a
landlord or property manager to obtain a report from them. However, you should check
in advance for errors in your credit report, since a credit report is a common component of tenant
screening reports. Additionally, if you are rejected as a tenant for a residential property, or
conditionally accepted with certain adverse conditions such as requiring a co-signer or a larger
deposit or a higher rent payment than other applicants, the landlord or management company
must provide you with an adverse action notice that includes the name(s) of the consumer
reporting company it used to screen you. Contact the screener(s) to fact-check your information
and dispute suspected inaccuracies as needed. Errors in your tenant screening report shouldn’t
keep you from finding a place to call home. If a landlord refuses to rent to you or charges you more
because of something in a background check, be sure to know your rights and protections.
AmRent
Provides tenant screening services, including
employment and income verification, to property
management companies and landlords.
Free report:
The company will provide one free report every 12
months if you request it.
Website
amrent.com
Phone
888-898-6196
Address
AmRent Consumer Assistance
PO Box 530091
Atlanta, GA 30353
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LIST OF CONSUMER REPORTING COMPANIES
AppFolio, Inc.
Provides tenant screening services to property
management companies and landlords.
Free report:
The company will provide a free screening report if
you request it.
Website
appfolio.com
Phone
866-359-3630
Address
AppFolio Consumer Relations
70 Castilian Drive
Goleta, CA 93117
Contemporary Information Corp. (CIC)
Provides background screening services for
landlords and residential real estate management
companies.
Free report:
The company will provide you with a free report if
there is adverse action as a result of information in
the report. The company will also provide you with
a free disclosure of your personal unlawful detainer
(eviction) report every 12 months if you request it.
Website
cicreports.com
Phone
888-316-4242
Address
CIC Consumer Relations
3700 Crestwood Pkwy, #300
Duluth, GA 30096
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LIST OF CONSUMER REPORTING COMPANIES
Experian RentBureau
Collects rent payment history data from property
owners and residential real estate managers,
electronic rent payment services and collection
companies, and makes that information available to
the multifamily housing industry through tenant
screening companies. Experian also includes some
positive rent data it receives from Experian
RentBureau in its standard credit reports. Positive
rent data refers to payments that are paid as agreed
between tenants and landlords.
Free report:
The company will provide one free report every 12
months if you request it.
Website
experian.com/rentbureau
Request report form
Phone
877-704-4519
Address
Experian RentBureau
P.O. Box 26
Allen, TX 75013
First Advantage Resident Solutions
Provides tenant screening services for property
managers, owners, and leasing agents.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it by calling or emailing
consumer.documents@fadv.com.
Website
fadv.com/resident-solutions
Request report form
Phone
800-845-6004
Address
First Advantage Consumer Center
P.O. Box 105292
Atlanta, GA 30348-5292
23
LIST OF CONSUMER REPORTING COMPANIES
Real Page, Inc. (LeasingDesk)
Provides consumer data, resident screening services
to rental property owners and managers.
Real Page has been acquired by Thoma Bravo LP.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
realpage.com
Phone
866-934-1124
Address
LeasingDesk Screening
Attn: Leasing Desk Screening Consumer
Relations
2201 Lakeside Blvd.
Richardson, TX 75082
RentGrow, Inc.
Provides resident screening services to property
owners and managers.
RentGrow is a wholly owned subsidiary of Yardi
Systems, Inc.
Free report:
The company will provide a free screening report if
you request it and if the company has a file on you.
Website
rentgrow.com
Phone
800-898-1351
Address
RentGrow Consumer Relations
117 Huntington Avenue
Suite 1703 #74213
Boston, MA 02115
24
LIST OF CONSUMER REPORTING COMPANIES
SafeRent Solutions
Provides resident screening and an applicant
resident risk score to property managers and
landlords.
SafeRent Solutions has been acquired by Park
Hill Holdings.
Free report:
The company will provide one free copy of your
SafeRent Solutions consumer file every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
saferentsolutions.com
Phone
888-333-2413
Address
SafeRent Solutions
Consumer Relations
P.O. Box 3890
Coppell, TX 75019
Screening Reports, Inc.
Provides background screening services to rental
property managers and building owners in the
multifamily housing industry.
Screening Reports, Inc. is a division of BetterNOI.
Free report:
The company will provide a free report if you request
it and if you have submitted a rental application that
was processed by Screening Reports, Inc.
Website
screeningreports.com
Phone
866-389-4042
Address
Screening Reports, Inc.
220 Gerry Drive
Wood Dale, IL 60191
25
LIST OF CONSUMER REPORTING COMPANIES
TransUnion Rental Screening Solutions,
Inc. (TransUnion SmartMove)
Provides tenant screening reports, estimated
income insights, resident risk scores, and leasing
recommendations for independent landlords and
residential real estate management companies.
Free report:
The company will provide you with the tenant and
income reports you authorized to landlords if you
request it.
Website
mysmartmove.com
Phone
866-775-0961 (Option 4)
Address
TransUnion Rental Screening Solutions, Inc.
6430 South Fiddlers Green Circle
Suite 500
Greenwood Village, CO 80111
26
LIST OF CONSUMER REPORTING COMPANIES
Check and bank account
screening
Banks and credit unions use check and bank screening reports to help decide whether to offer you
a checking account or to cash your checks. For example, you may have negative information in
your report if you had a checking account before and you have an unpaid negative balance on that
account, such as from an overdraft that you have not repaid, if the account was closed by the bank,
or if you were suspected of fraud related to the account. If you have been a victim of bank account
and/or check-writing fraud, or have had prior difficulties opening or closing a bank account (such
as being denied an account), review your check and bank screening report(s) and dispute them if
inaccurate.
Certegy Payment Solutions, LLC
Collects check writing histories and provides check
and ACH verification services for retail merchants
and gaming establishments who accept checks as
payment.
Free report:
The company will provide one free report every 12
months if you request it.
Website
askcertegy.com
Request report form
Phone
800-237-3826
Address
Certegy Payment Solutions, LLC
Attn: CFDR Request
P.O. Box 908
Grand Junction, CO 81502
27
LIST OF CONSUMER REPORTING COMPANIES
ChexSystems, Inc.
Provides account verification services primarily for
financial institutions. Collects and reports data on
checking account applications, openings, and
closures, including reasons for account closure.
ChexSystems is owned by the eFunds subsidiary of
Fidelity National Information Services, Inc. (FNIS).
Free report and score:
The company will provide one free report every 12
months if you request it. A free score will be
provided upon request too.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
chexsystems.com
Phone
800-428-9623
Address
ChexSystems, Inc.
Attn: Consumer Relations
P.O. Box 583399
Minneapolis, MN 55458
CrossCheck, Inc.
Provides check verification and guarantee services
primarily for automotive sales and repair, building
supply, home improvement, retail, medical, dental,
and veterinarian industries.
Free report:
The company will provide one free report every 12
months if you request it.
Website
cross-check.com
Phone
800-843-0760
Address
CrossCheck, Inc.
Attn: Consumer Inquiry Department
P.O. Box 6008
Petaluma, CA 94955-6008
28
LIST OF CONSUMER REPORTING COMPANIES
Early Warning Services, LLC
Assists financial institutions, check acceptance
companies such as retail merchants, payment
processors, and other financial entities in
detecting and preventing fraud associated with
bank accounts and payment transactions.
Early Warning is co-owned by Bank of America,
Truist, Capital One, JPMorgan Chase, PNC Bank,
U.S. Bank and Wells Fargo.
Free report:
The company will provide one free report every 12
months if you request it. If you received
communications from Wells Fargo and want to ensure
unauthorized accounts have been removed from your
Early Warning files visit:
earlywarning.com/wellsfargo.
Website
earlywarning.com
Phone
800-745-1560
Address
Early Warning
Attn: Consumer Services Department
16552 North 90
th
Street
Scottsdale, AZ 85260
Global Payments Check Services LLC
Provides check screening and verification services
for various consumer-facing industries.
Free report:
The company will provide one free report every 12
months if you request it.
Website
globalpayments.com
Phone
800-638-4600 (Ext. 410)
Address
Global Payments Check Services LLC
Attn: FACT ACT Support
P.O. Box 480357
Niles, IL 60714-0357
29
LIST OF CONSUMER REPORTING COMPANIES
TeleCheck Services, Inc.
Assists retailers, financial institutions and other
businesses in reducing fraud and other risks
associated with accepting payments and opening
accounts using check writing, and other checking
account related information.
TeleCheck is a wholly-owned subsidiary of Fiserv
Inc.
Free report:
The company will provide one free report every 12
months if you request it.
Website
firstdata.com/telecheck
Phone
800-366-2425
Address
TeleCheck Services, Inc.
Attn: Consumer Resolution Services
P.O. Box 6806
Hagerstown, MD 21741-6806
30
LIST OF CONSUMER REPORTING COMPANIES
Personal property insurance
Fact-check your specialty insurance report when applying for insurance.
A-PLUS Property (by Verisk)
Collects and reports insurance claims and loss
history associated with homes, auto or personal
property.
A-PLUS Property is a subsidiary of Verisk
Analytics, Inc.
Free report:
The company will provide one free report every 12
months if you request it.
Website
verisk.com
Phone
800-627-3487 (Option 2) or
800-709-8842
Address
Verisk Insurance Solutions
Consumer Inquiry Center
P.O. Box 5404
Mt. Laurel, NJ 08054
Drivers History
Provides reports to help its insurance clients
underwrite policies and investigate insurance
claims. These reports contain information and data
collected from open public sources and government
agencies regarding driving violations issued to
specific individuals. Clients that are employers or
potential employers can also use these reports to
help determine whether someone qualifies, or
remains qualified, for a particular job.
Drivers History is a subsidiary of TransUnion.
Free report:
The company will provide you with a free report if
there is adverse action as a result of information in
the report and you request the report within 60
days of receiving the adverse action notice.
Website
drivershistory.com
Phone
855-694-1555
Address
Drivers History
Consumer Relations
P.O. Box 600
Woodlyn, PA 19094
31
LIST OF CONSUMER REPORTING COMPANIES
Insurance Information Exchange (iiX)
Collects and reports motor vehicle records,
including traffic violation data to insurance
providers and prospective employers. The company
also provides employment and education
verification services, government sanctions
searches, and criminal background checks.
Insurance Information Exchange is a subsidiary of
Verisk Analytics, Inc.
Free report:
The company will provide a free report if there is
adverse action as a result of information in the
report.
Website
iix.com
Request report form
Phone
800-683-8553 (Option 6)
Address
Insurance Information Exchange (iiX)
Attn: Compliance Dept.
1574 Crescent Pointe Pkwy
College Station, TX 77845
LexisNexis C.L.U.E. (Auto & Property
Reports)
LexisNexis C.L.U.E. (Comprehensive Loss
Underwriting Exchange) is a claims information
exchange. It collects and reports up to seven
years of auto and personal property claims. It
also provides insurance risk scores to help
inform pricing and underwriting decisions for
the insurance industry.
LexisNexis C.L.U.E. Inc. is affiliated with
LexisNexis Risk Solutions.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
risk.lexisnexis.com
Request security freeze (click
on “U.S. Consumer Reports”)
Phone
866-897-8126
Address
LexisNexis Risk Solutions
Consumer Center
P.O. Box 105108
Atlanta, GA 30348-5108
32
LIST OF CONSUMER REPORTING COMPANIES
Medical
Fact-check your medical specialty report before or when applying for private life, health, critical
illness, long-term care, or disability income insurance. Generally, if you haven’t applied for
individual life or health insurance at an insurance company that uses services from the listed
company, the company won’t have a consumer report for you to request.
MIB, Inc.
Collects information about medical conditions and
hazardous avocations with your authorization. It
reports this information to life and health
insurance companies to assess your risk and
eligibility during the underwriting of individual
(rather than as a member of a group) life, health,
disability income, critical illness, and long-term
care insurance policies.
MIB, Inc. is a subsidiary of MIB Group, Inc.
Free report:
If the company has a file about you, it will provide
one free report every 12 months if you request it.
Website
mib.com
Phone
866-692-6901
Address
MIB, Inc.
50 Braintree Hill Park
Suite 400
Braintree, MA 02184-8734
Milliman IntelliScript
Collects prescription drug purchase history for
quantifying the relative mortality risk of life
insurance applicants and provides risk scores for
underwriting decisions.
Free report:
The company will provide a free copy of your report
if they have one and if you request it.
Website
rxhistories.com
Phone
877-211-4816
Address
Milliman IntelliScript
P.O. Box 2223
Brookfield, WI 53008
33
LIST OF CONSUMER REPORTING COMPANIES
Low-income and subprime
Clarity Services, Inc.
Collects and provides information on payday loans,
installment loans, auto loans (and leasing), check
cashing services, rent-to-own transactions,
telecommunication account openings, and
financial services with an emphasis on the lower-
income and subprime consumer market segments.
Clarity Services is owned by Experian.
Free report and score:
The company will provide one free report every
12 months if you request it. The company will
also provide a credit score if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
clarityservices.com
Phone
866-390-3118 (Option 1 for security freeze;
Option 4 for report request)
Address
Clarity Services, Inc.
Consumer Support Division
P.O. Box 16
Allen, TX 75013
DataX
Collects and provides consumer payment history
on payday and installment loans, subprime
credit cards and other specialty loans.
DataX is owned by Equifax.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it by mail.
Website
datax.com
Phone
800-295-4790
Address
DataX, Ltd.
P.O. Box 740125
Atlanta, GA 30374
34
LIST OF CONSUMER REPORTING COMPANIES
FactorTrust
Collects loan performance information on
nonprime consumers to provide predictive credit
data, analytics and risk scoring solutions to short-
term lenders, installment lenders, nonprime auto
lenders (and leasing companies) and other
subprime credit providers.
FactorTrust is owned by TransUnion.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
factortrust.com
Phone
844-773-3321
Address
FactorTrust, Inc.
Attn: Consumer Inquiries
P.O. Box 390
Woodlyn, PA 19094
MicroBilt
Collects recurring bill repayment data, such as
monthly billing data from rent, utility, phone plans,
car insurance, and streaming media subscriptions
to generate consumer credit reports and risk scores
for businesses that offer short term, rent-to-own,
auto, retail and consumer finance lending.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
microbilt.com
Request report
Phone
888-222-7621 or
800-884-4747 (Option 5)
Address
MicroBilt
Attn: Consumer Affairs Department
P.O. Box 440693
Kennesaw, GA 30160
35
LIST OF CONSUMER REPORTING COMPANIES
Teletrack
Collects consumer information about, and provides
data to, payday lenders, rent-to-own businesses,
furniture stores that offer financing, auto finance
and leasing companies, high risk consumer finance
businesses, subprime home lending businesses,
subprime credit card issuers, banks, credit unions,
cable/telecom companies and debt
buyers/collectors.
Teletrack is an Equifax company.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
consumers.teletrack.com
Phone
877-309-5226
Address
Teletrack
P.O. Box 740008
Atlanta, GA 30374
36
LIST OF CONSUMER REPORTING COMPANIES
Supplementary reports
The companies listed in this section sell data primarily to help entities manage credit and fraud
risk. This information frequently supplements other datasets, such as the traditional credit data
that the nationwide consumer reporting companies sell about you.
Advanced Resolution Services
Collects information about consumers’ approved
and declined bankcard applications.
Free report:
The company will provide one free
report every 12 months if you
request it.
Freeze your report:
The company will freeze your
consumer report if you request it.
Website
ars-
consumeroffice.com
Request security freeze
Phone
800-392-8911
Address
Advanced Resolution Services, Inc.
P.O. Box 4000
Conway, AR 72033
CoreLogic Credco
Collects and reports personal data such as property
ownership and home loan obligation records;
property legal filings and tax payment status; rental
applications and collection accounts; consumer
bankruptcies, liens, judgments, and child support
obligations.
Free report:
The company will provide one free report every 12
months if you request it.
Website
corelogic.com/credco
Phone
800-637-2422
Address
Credco
Consumer Services Department
P.O. Box 509124
San Diego, CA 92150
37
LIST OF CONSUMER REPORTING COMPANIES
Innovis
Provides identity verification data to assist with
fraud detection and prevention.
Innovis is a subsidiary of CBC Companies. Inc.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
innovis.com
Request security freeze
Phone
800-540-2505 or
866-712-0021
Address
Innovis Consumer Assistance
P.O. Box 530089
Atlanta, GA 30353-0089
LexisNexis Risk Solutions
Collects information from public records and
multiple proprietary data sources. This includes
items such as real estate transaction and ownership
data, lien, judgment, and bankruptcy records,
professional license information, and historical
addresses on file.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
risk.lexisnexis.com
Request security freeze (click
on “U.S. Consumer Reports”)
Phone
866-897-8126
Address
LexisNexis Risk Solutions
Consumer Center
P.O. Box 105108
Atlanta, GA 30348-5108
38
LIST OF CONSUMER REPORTING COMPANIES
SageStream, LLC
Collects information from, and provides
supplementary consumer reports to, auto lenders,
credit card issuers, retailers, utilities and mobile
phone service providers among other service
providers.
SageStream is owned by LexisNexis Risk Solutions.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
sagestreamllc.com
Phone
888-395-0277
Address
SageStream, LLC
LexisNexis Risk
Solutions Consumer
Center
P.O. Box 105108
Atlanta, GA 30348-5108
39
LIST OF CONSUMER REPORTING COMPANIES
Utilities
National Consumer Telecom & Utilities
Exchange (NCTUE)
This membership of companies collects and shares
information on new telecom and utility connect
requests, paid-as-agreed and past-due account and
payment histories including delinquencies and
charge-offs, associated with telecommunications,
pay TV, and utility (electric, gas, water) services.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
nctue.com
Phone
866-349-5185
866-343-2821 (dispute)
866-349-5355 (security freeze)
Address
NCTUE Disclosure Report
Exchange Service
Center - NCTUE
P.O. Box 105161
Atlanta, GA 30348
Security Freeze
Exchange Service
Center - NCTUE
P.O. Box 105561
Atlanta, GA 30348
40
LIST OF CONSUMER REPORTING COMPANIES
Retail
The Retail Equation
Monitors and reports to merchants retail product
return and exchange suspected fraud and abuse.
The Retail Equation is owned by Appriss, Inc.
Free report:
The company will provide a free report if you request
it.
Website
theretailequation.com
Phone
800-652-2331
Address
The Retail Equation
P.O. Box 51373
Irvine, CA 92619-1373
41
LIST OF CONSUMER REPORTING COMPANIES
Gaming
NCC (National Cred-A-Chek, Inc.)
Provides consumer data to help gaming
establishments manage credit and fraud risks.
NCC is owned by NRT Technology Corp.
Free report:
The company will provide one free report every
12 months if you request it.
Website
nccreports.com
Phone
800-421-2168
Address
National Cred-A-Chek
3770 4
th
Ave
San Diego, CA 92103
VIP Preferred
Provides consumer data to assist casinos and other
gaming establishments such as racetracks to manage
the risk associated with check-cashing settlement
services to consumers.
VIP Preferred is a Global Payments solution.
Free report:
The company will provide one free report every 12
months if you request it.
Website
vippreferred.com
Phone
800-638-4600 (Ext. 410)
Address
Global Payments Gaming
Services, Inc.
Attn: FACT ACT Support
P.O. Box 480357
Niles, IL 60714-0357