CONSUMER FINANCI AL PROTECTION BUREAU | 2021
List of Consumer
Reporting Companies
2
LIST OF CONSUMER REPORTING COMPANIES
Table of Contents
Table of Contents .....................................................................................................................2
Introduction ...............................................................................................................................3
Who can see your consumer reports? ........................................................................................3
You can get rejected without warning........................................................................................4
How to request a report ........................................................................................................ 5
You can get your report from most of the companies in this list for free ..................................... 5
Know when to check a report ....................................................................................................6
You have the right to dispute the information in your reports .................................................... 7
We’re here if you have complaints about your consumer reports................................................ 7
Nationwide consumer reporting companies ........................................................................8
Employment screening..........................................................................................................10
Tenant screening ....................................................................................................................17
Check and bank screening ...................................................................................................22
Personal property insurance ................................................................................................26
Medical .....................................................................................................................................29
Low-income and subprime ...................................................................................................30
Supplementary reports ..........................................................................................................33
Utilities .....................................................................................................................................35
Retail.........................................................................................................................................36
Gaming .....................................................................................................................................37
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LIST OF CONSUMER REPORTING COMPANIES
Introduction
Below is a list of with information about many consumer reporting companies, updated for
2021.
1
Consumer reporting companies collect your information and provide reports to other
companies. These companies use these reports to inform decisions about providing you with
credit, employment, residential rental housing, insurance, and in other decision-making
situations. The list below includes the three nationwide consumer reporting companies and
several others that focus on certain market areas and consumer segments. This list is not
intended to be all-inclusive, but there are many companies in it. We provide you with tips so you
can determine which might be important to you. This list also makes it easier for you to take
advantage of your legal rights to (1) obtain the information in your consumer reports, and (2)
dispute suspected inaccuracies in your reports with companies as needed.
Who can see your consumer reports?
Consumer reporting companies must follow legal restrictions but generally can provide consumer
reports and risk scores
to an array of businesses, including:
Lenders (including those that offer credit cards, home, payday, personal, title, auto
including auto leasing, student loans, and security deposit financing and lease guarantees
on home rentals)
Employers, volunteer organizations, and government agencies to determine eligibility
for government assistance (employment screening)
Landlords and residential real estate management companies (tenant screening)
check screening
)
Banks, credit unions, payment processors and retail stores that accept personal checks
(
1
This list is current as of January 2021. It includes entities that have identified themselves as consumer reporting
companies or have indicated they provide consumers access to their personal consumer reports when requested. The
list incorporates information from the companies’ own self-descripti ons that has not b een independently verified by
the Bureau. This list does not cover every company in the industry. It is not intended to be all-inclusive. Nor does it
reflect determinations as to whether any particular entity is subject to the Fair Credit Reporting Act
. Furthermore,
presence on, or absence from, this list does not indicate whether the consumer reporting company is subject to the
Bureaus supervisory or enforcement authority. To provide your suggested corrections or additions to the list, contact
the Bureau at
CFPB_CCPD2@cfpb.gov and include “Consumer Reporting Company List” in the subject line.
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LIST OF CONSUMER REPORTING COMPANIES
Companies that market and sell products and services specifically to lower-income
consumers and subprime credit applicants, such as short-term lending and rent-to-own
businesses among others
Debt buyers and debt collectors
Insurance companies (health, life, property insurance screening)
Communications and utility companies (e.g., mobile phone, pay TV, electric, gas, water)
Retail stores for product return fraud and abuse screening as well as retail stores that offer
financing such as appliance and rent-to-own businesses, among others
Gaming establishments and casinos that extend credit to consumers and/or accept personal
checks
You can get rejected without warning
With the exception of employment screening, users of consumer reports generally do not warn
you in advance if they are about to take an adverse action against you based in whole or in part on
your consumer report. Outside of employment screening, adverse action notifications are
provided after the fact, say, when maybe it’s too late and you have already been
rejected for a
loan, residential rental property or auto lease. Or you are approved, but must pay a higher
interest rate than other consumers or meet any number of costly preconditions, such as placing a
security deposit on a phone plan. The accuracy and completeness of your consumer reporting
data, therefore, is extremely important.
The good news is you have a meaningful role to play to help ensure your data are accurate and
complete. The first step is to request your consumer reports. The second step is to review your
reports closely. The third step is to dispute suspected inaccuracies as needed. This introduction
describes these steps in detail, and provides helpful information about how you can take greater
control over your consumer reporting data.
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LIST OF CONSUMER REPORTING COMPANIES
How to request a report
Under the federal Fair Credit Reporting Act (FCRA), all consumer reporting companies are
required to provide you a copy of the information in your report if you request it. Many must do so
no less than every twelve months for free upon your request. Additionally, they must give you a
free copy of your information if you request it after an adverse action is taken against you based on
information in your report from that company and under other
specific circumstances. All
consumer reporting companies must provide you with a copy of your information for a reasonable
fee (for calendar year 2021, the maximum allowable
fee is $13.00). Requesting copies of your own
consumer reports does not hurt your credit scores. For companies required to provide the
information in your report for free annually upon request, they must do so within fifteen days of
receiving your request.
Not every consumer reporting company will have information on every consumer. A reporting
company that specializes in insurance claim data, for example, will likely not have information
about you if you have never filed an insurance claim. Also, some consumers with limited and/or
out-of-date credit histories (sometimes known as credit invisibles) may not have enough
information for credit reporting companies to have reports about them. You may be one of those
consumers, although if you are making purchases using credit, or if you have credit that is
delinquent and is being reported on your credit reports by a
debt collector, it’s unlikely.
You can get your report from most of the companies in this list for
free
Most consumer reporting companies especially the largest three nationwide companies – will
provide your information to you for free. We tell you which do. A few companies in the list will
also provide you with a free risk score if you request it. We tell you which of those do as well.
Finally, your financial service providers might also provide you with free access to risk scores
.
Frequently these are the same scores lenders use to manage their credit relationships with you.
Upon review of this list and the helpful web links in it, you might decide that exercising your free
legal rights and taking advantage of free services are sufficient for your needs. Think carefully
about
paid credit monitoring. There are so many different kinds of scores available in today’s
marketplace, the credit scores and reports you buy or obtain from a third-party website might
not be the ones lenders use to make decisions about you.
To order your report from a company listed below, click on the company link we provide. Some
companies have separate forms for requests by postal mail. We provide links to those forms for
you.
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LIST OF CONSUMER REPORTING COMPANIES
Know when to check a report
Lending standards have tightened over the past year. Many banks have increased minimum
required credit scores and tightened loan terms.
2
In this market, you should be vigilant about
managing your credit standing. Fact-check your consumer credit reports from the three
nationwide consumer reporting companies (Equifax, TransUnion, Experian) every twelve months
to ensure they are accurate and complete
, especially if you intend to rent, or purchase with credit,
a home or car, or otherwise intend to apply for credit in the near future. In response to the
Coronavirus (COVID-19) pandemic, you can now request your credit reports for free weekly from
each of the nationwide consumer reporting agencies through April 2021. There isn’t just “one”
credit risk score, so it’s important to focus on the reporting information itself from which risk
scores are derived. If you are applying for a job, home rental, or insurance policy, also fact-check
your background screening reports to ensure there are no
errors. We give you detailed tips on
when best to check those reports in the sections below as appropriate.
Data breaches are an unfortunate reality. Scammers are also taking advantage of the pandemic to
con people, and also engage in identity theft, for example, to steal unemployment benefits. Its
another reason to check your consumer reports regularly. If you have been, or fear you may
become, a victim of identity theft, you can also consider blocking third-party access to your
consumer reporting data through a security “
freeze.” Below we tell you which company websites
offer additional information about your options to block third-party access to your consumer
reporting data for certain purposes. See also our
resources to avoid pandemic related scams.
Finally, be aware of additional options
to take greater control of your consumer reporting data,
including to opt-out from credit and insurance direct marketing you might not want to receive, and
conversely what to consider should you decide to share your financial data. There are also steps
you can take to help keep your personal information secure. These steps may include enrolling in
identity theft protection services. However, it’s important to understand the limits of identity theft
protection services, and to consider the free alternatives described herein, and by clicking-on the
hyperlinks we provide. As the FTC says, “
no service can protect you from having your personal
information stolen.”
2
See Federal Reserve, Senior Loan Officer Opinion Survey (Oct. 2020), available at
https://www.federalreserve.gov/data/sloos/sloos-202010.htm
.
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LIST OF CONSUMER REPORTING COMPANIES
You have the right to dispute the information in your reports
If you find information in your consumer report that you believe is inaccurate or incomplete, you
have the legal right to dispute the report’s content with the consumer reporting company and the
company that shared the information to the reporting company, such as your lender. Under the
FCRA, companies must conduct free of charge a reasonable investigation of your dispute. The
company that has provided the incorrect information must correct the error and notify all of the
consumer reporting companies to whom it provided the inaccurate information.
Of course, if your information is current and accurate, even if negative, you will not be able to
remove it. If a company or individual claims that they can remove negative information, or even
“sweep cleanyour entire credit history, but the information in your report is
accurate and
current beware! it’s probably a credit repair scam.
You can learn more about disputing a reporting error on our website, and what to do if you see the
same error in more than one report. You can also submit a complaint to us. We will forward your
complaint to the company and work to get you a response.
We’re here if you have complaints about your consumer reports
We handle consumer reporting complaints about report accuracy and completeness errors, and
other consumer reporting topics, such as, if you are dissatisfied with a company’s investigation of
an earlier
dispute, and if you believe your consumer report was used improperly. We also assist if
you have problems getting access to your own consumer reports, or if you are dissatisfied with
consumer reporting products and services provided to you, such as credit monitoring and identity
protection services including security freeze, fraud alert and active duty alert requests. We also
handle complaints about credit repair services. We help consumers connect with financial
companies to understand issues, fix errors, and get direct responses about problems.
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LIST OF CONSUMER REPORTING COMPANIES
Nationwide consumer reporting
companies
Equifax, TransUnion, and Experian
These are the three big nationwide providers of
consumer reports.
Website
AnnualCreditReport.com
Phone
877-322-8228 (Option 1)
Address
Central Source, LLC
P.O. Box 105283
Atlanta, GA 30348-5283
Equifax, TransUnion, and Experian reports contain:
Information about your payment history as submitted by credit card companies, home and
auto lenders (and leasing companies), and other creditors.
How much credit you have and use.
Information from debt collectors including unpaid medical debt that is greater than 180
days delinquent from date of service, and past-due debt from cable and phone bills.
Some public information
like bankruptcies.
Inquiries from creditors who have requested your credit reports when you apply for
credit.
Free report:
In response to COVID-19, you can now request your credit reports for free weekly from each of the
nationwide consumer reporting agencies through April 2021. Typically, each of these companies will
provide one free credit report every 12 months if you request it. As a result of a 2019 settlement
, all
U.S. consumers may also request up to six free copies of their Equifax credit report during any
twelve-month period through December 31, 2026. These free copies will be provided to you in
addition to any free reports to which you are entitled under federal law.
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LIST OF CONSUMER REPORTING COMPANIES
AnnualCreditReport.com will route you to any of the three companies you select. Before giving you
a copy of your report, each company will ask you a few detailed questions to authenticate your
identity. These questions are designed to be those only you can answer. They might be questions
such as asking you to verify information about an existing or closed loan. The question could ask
you to identify a street address where you have never lived, and you would respond that it was not
an address where you lived. The purpose of these questions is to protect the security of your
information.
If you run into difficulty getting your free Equifax, TransUnion, or Experian annual credit report(s)
from AnnualCreditReport.com
or its toll-free phone number provided above, try contacting the
respective institution(s) directly for help:
Equifax, (866) 349-5191 (Option 3)
TransUnion, (800) 680-7289 (Option 1)
Experian, (888) 397-3742 (Option 2 followed by Option 1)
Freeze your report:
Each of these companies offers you the option to freeze your report with them if you request it. By
law each must freeze and unfreeze your credit file for free if you request it. You also can get a free
freeze for your children who are under 16. If you are someone’s guardian, conservator or have a
valid power of attorney, you can get a free freeze for that person, too. Below is each company’s
freeze contact information:
Equifax,
(800) 349-9960 (Automated, Option 1) or (888) 298-0045 (Live)
TransUnion, (888) 909-8872 (Option 3)
Experian, (888) 397-3742 (Option 1 followed by Option 2)
Equifax, TransUnion, and Experian will provide free credit monitoring services to active duty
servicemembers and to National Guard members, by visiting the active military web pages of each
company:
Equifax Active Military
TransUnion Active Military
Experian Active Military
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LIST OF CONSUMER REPORTING COMPANIES
Employment screening
Employment screening companies provide verification information such as credit history,
employment, salary, and education and professional license verification to employers and others.
They may also provide residential address history and Social Security Number verification;
criminal arrest and conviction information, as well as fingerprint information from state and
federal criminal record databases; motor vehicle and driver’s record information; drug and
alcohol testing and health screening information; and non-profit and volunteer activity
verification. Many employment screening companies won’t have information on you
unless you authorized an employer or other end-user to obtain a report. If possible,
when you give your authorization, ask for the name(s) of the employment screening company
being used. Contact those reporting companies to fact-check your reports. If the employer is
checking your credit history in separate reports, from one or all three of the nationwide providers
of consumer reports listed above
, request and review those reports too.
Accurate Background
Provides background screening services.
Free report:
The company will provide one free report if you request
it
and if the company has a file on you.
Website
accurate.com
Phone
800-216-8024
Address
Accurate Background, Inc.
7515 Irvine Center Drive
Irvine, CA 92618
ADP Screening & Selection Services, Inc.
Provides
background screening services.
The company is a subsidiary of ADP, LLC.
Free report:
The company will provide
a free report completed in
the past two years
if you request it and if the company
has a file on you
. You can also call to request a report
older than two years.
Website
adpselect.com
Phone
800-367-5933
Address
ADP Screening & Selection Services, Inc.
301 Remington Street
Fort Collins, CO 80524
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LIST OF CONSUMER REPORTING COMPANIES
backgroundchecks.com
Provides background screening services.
backgroundchecks.com is affiliated with
HireRight
.
Website
backgroundchecks.com
Phone
866-265-6602
Address
backgroundchecks.com
Attn: Consumer Relations
Department
P.O. Box 353
Chapin, SC 29036
Checkr
Provides background screening services.
Free report:
The company allows consumers to review their
reports via its
Applicant Portal if the company has a
file on you.
Website
checkr.com
Phone
844-824-3257
Address
One Montgomery Street, Suite 2000
San Francisco, CA 94104
EmpInfo
Verifies and provides employment and income
information to employers, lenders, rental housing
managers and social benefits processors.
Free report:
The company will provide one free report every 12
months if you request it. Generally, you will not have
an EmpInfo consumer report unless a
company has engaged EmpInfo to create one.
Website
empinfo.com
Request report information
Phone
800-274-9694
Address
EmpInfo
5900 Silver Creek Valley Road
San Jose, CA 95138
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LIST OF CONSUMER REPORTING COMPANIES
First Advantage Corporation
Provides background screening services.
First
Advantage
has been acquired by Silver Lake.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your
consumer report if you
request it.
Website
FADV.com
Phone
800-845-6004
Address
First Advantage
Consumer Center
P.O. Box 105292 Atlanta, GA
30348-5292
General
Information Services, Inc. (GIS)
Provides background screening services.
General Information Services has merged with
HireRight.
Free report:
The company will provide a free report if you request
it and the company has a file on you.
Website
GenInfo.com
Phone
866-265-4917 (Option 1)
Address
General Information Services
Consumer Relations Department
917 Chapin Road
P.O. Box 353
Chapin, SC 29036
HireRight
Provides background screening services.
Free report:
The company will provide a free report if you request it
and if the company has a file on you
.
Website
HireRight.com
Phone
800-381-0645
Address
HireRight
Attn: Consumers Department
14002 E. 21st Street,
Suite 1200
Tulsa, OK 74134
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LIST OF CONSUMER REPORTING COMPANIES
Info Cubic
Provides background screening services.
Free report:
The company will provide one free report every 12
months if you request it.
Website
Infocubic.com
Request report form
Phone
877-360-4636
303-220-0169
Address
Info Cubic, LLC
Attn: Applicant Services
116 Inverness Dr. East
Suite 206
Englewood, CO 80112
IntelliCorp
Provides background screening services.
IntelliCorp is a subsidiary of
Cisive.
Free report:
The company will provide one free report every 12
months if you request it.
Website
Intellicorp.net
Request report form
Phone
866-202-1436 or 888-946-8355
Address
IntelliCorp Records, Inc.
Attn: Compliance Department
3000 Auburn Drive, Suite 410
Beachwood, OH 44122
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LIST OF CONSUMER REPORTING COMPANIES
OPENonline
Provides background screening services.
OPENonline
has been acquired by Universal Background
Screening.
Free report:
The company will provide one free report every 12
months if you request it and if previously requested
from OPENonline by one of its clients.
Website
OPENonline.com
Request report form
Phone
888-381-5656
Address
OPENonline, LLC
Attn: Compliance
PO Box 549
Columbus, OH 43216-0549
Pre-employ.com
Provides background screening services.
Free report:
The company will provide a free report if you
request it and if one has been prepared by Pre-
employ.com at the request of one of its clients.
Website
pre-employ.com
Phone
800-300-1821
Address
Pre-employ.com, Inc.
Attn: Compliance Department
P.O. Box 491570
Redding, CA 96049
Sterling
Provides background screening services.
Free report:
The company will provide one free report every 12
months if you request it and if the company has a file
on you.
Website
sterlingcheck.com
Phone
888-889-5248
Address
Sterling
Attn: Consumer Reports
4511 Rockside Road
Independence, OH 44131
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LIST OF CONSUMER REPORTING COMPANIES
Truework
Collects data to verify employment and
income.
Free report:
If your employer uses Truework, you can
use
Truework to verify your employment and income
information when applying
for loans, jobs, and
apartment rentals
.
Website
truework.com
Phone
833-878-3967
Address
Truework
325 Pacific Avenue
San Francisco, CA 94111
The Work Number
Provides employment and income information. It
includes data collected from employers and large
private sector payroll processors. The Work
Number provides this information to employers. It
also provides this information to government
agency clients to determine, for example, an
applicant’s social service eligibility, or, say, to
inform child support collections and enforcement.
Equifax Workforce Solutions, also known as TALX
Corporation, operates The Work Number. TALX is
a wholly owned subsidiary of Equifax.
Free report:
The company will
provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
TheWorkNumber.com
Request a report form
Phone
866-604-6570 (Option 1)
Address
Equifax Workforce Solutions
Attn: EDR
3470 Rider Trail South
Earth City, MO 63045
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LIST OF CONSUMER REPORTING COMPANIES
Universal Background Screening
Provides background screening services and
employment and income verification.
Free report:
The company will provide one free report every 12
months if you request it.
Website
universalbackground.com
Phone
877-263-8033 (Option 2)
Address
Universal Background
Screening, Post Office Box 5920,
Scottsdale, AZ 85261
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LIST OF CONSUMER REPORTING COMPANIES
Tenant screening
If you are applying as a tenant for a residential property, ask the management company for the
name(s) of consumer reporting company it will be using to screen you. Contact the screener(s) to
fact-check your information and dispute suspected inaccuracies as needed. A tenant screening
report with negative information in it, such as prior housing evictions, could result in a rejected
lease application, or it may get approved but with tough conditions inserted into the lease
agreement such as requiring you to pay twelve months of rent in advance. If a landlord refuses to
rent to you or charges you more because of something in a background check, be sure to know your
rights and protections
.
AmRent
Provides background screening services for
property management companies and real estate
related businesses. Information includes eviction,
credit reporting, identity verification, and
criminal background data.
Free report:
The company will provide one free report every 12
months if you request it.
Website
amrent.com/services.html
Phone
888-898-6196
Address
AmRent Consumer
Assistance
PO Box 3027
Pittsburgh, PA 15230
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LIST OF CONSUMER REPORTING COMPANIES
AppFolio
Provides tenant screening services to property
managers. Information includes credit
information, income verification, eviction, and
criminal background data.
Free report:
The company will provide a free screening report if
you request it.
Website
appfolio.com/consumer
Phone
866-359-3630
Address
Consumer Relations
50 Castilian Drive
Goleta, CA 93117
Contemporary Information Corp. (CIC)
Conducts background screening services for
landlords and residential real estate management
companies. Information includes eviction and
criminal background data.
Free report:
The company will provide one free report pertaining
to their national eviction record database every 12
months if you request it.
Website
CICreports.com
Phone
800-288-4757 (Option 1)
Address
CIC Consumer Relations
42913 Capital Drive
Unit 101
Lancaster, CA 93535
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LIST OF CONSUMER REPORTING COMPANIES
CoreLogic Rental Property Solutions
Collects and reports comprehensive information
ab
out landlord-tenant actions (such as prior
evictions), address history, public background check
(to identify prior criminal and court judgments,
including prior prison sentences, presence on
government-managed sex offender and known
terrorist databases). CoreLogic Rental Property
Solutions has recently been acquired by Park Hill
Holdings.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
rental.corelogic.com
Request report form
Request security freeze
Phone
800-815-8664 (Option 1) or
888-333-2413 (Option 1)
Address
CoreLogic Rental Property Solutions, LLC
Consumer Relations Department
P.O. Box 509124
San Diego, CA 92150
Experian
RentBureau
Collects rent payment history data from property
owners and residential real estate managers,
electronic rent payment services and collection
companies, and makes that information available to
the multifamily housing industry through tenant
scre
ening reporting companies. Experian also
includes some positive rent data it receives from
Experian RentBureau in its standard credit reports.
Positive rent data refers to payments that are paid as
agreed between tenants and landlords.
Free report:
The
company will provide one free report every 12
months if you request it.
Website
experian.com/rentbureau
Request report form
Phone
877-704-4519
Address
Experian RentBureau
P.O. Box 26
Allen, TX 75013
20
LIST OF CONSUMER REPORTING COMPANIES
First Advantage Corporation Resident
Solutions
Provides background
screening services. First
Advantage
has been acquired by Silver Lake.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
FADV.com
Request report form
Phone
800-845-6004
Address
First Advantage Consumer Center
P.O. Box 105292
Atlanta, GA 30348-5292
Real Page, Inc. (LeasingDesk)
Provides consumer data and
AI-enabled” risk
scores, with a focus on identity verification, tenant
history (rent payments and evictions), check writing
history, as well as
criminal public record searches for
property
-, animal-, violence-, and fraud-related
criminal activity.
Real Page is being acquired by
Thoma Bravo LP
.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if you
request it.
Website
RealPage.com
Phone
866-934-1124
Address
LeasingDesk Screening
Attn: Consumer Relations
2201 Lakeside Blvd.
Richardson, TX 75082
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LIST OF CONSUMER REPORTING COMPANIES
Screening Reports, Inc.
Provides background screening services to the
multifamily housing industry. Offers screening
services for affordable, conventional and student
housing properties. Services consist of previous
rental verification and employment verification,
consumer credit reports, landlord tenant eviction
reports, criminal reports, sex offender reports,
and foreign asset compliance (OFAC search).
Free report:
The company will provide a free report if you
request it and if you have submitted a rental
application that was processed by Screening
Reports, Inc.
Website
ScreeningReports.com
Phone
866-389-4042
Address
Screening Reports, Inc.
220 Gerry Drive
Wood Dale, IL 60191
TransUnion Rental Screening
Solutions, Inc. (TransUnion
SmartMove)
Provides tenant screening reports, and estimated
income, resident risk scores and leasing
recommendations for independent landlords and
residential real estate management companies.
Free report:
The company will provide you with the tenant
and income reports you authorized to landlords
if you request it.
Website
mysmartmove.com
Phone
888-387-1750 (Option 4) or
866-775-0961 (Option 4)
Address
TransUnion Rental Screening Solutions,
Inc.
6430 South Fiddlers Green Circle Suite 500
illage, CO 80111
Website
mysmartmove.com
Phone
888-387-1750 (Option 4) or
866-775-0961 (Option 4)
Address
TransUnion Rental Screening Solutions, Inc.
6430 South Fiddlers Green Circle, Suite 500
Greenwood Village, CO 80111
22
LIST OF CONSUMER REPORTING COMPANIES
Check and bank screening
Banks and credit unions use check and bank screening reports to help decide whether to offer you
a checking account or to cash a check. For example, you may have negative information in your
report if you had a checking account before and you have an unpaid negative balance on that
account, such as from an overdraft that you have not repaid and the account was closed or if you
were suspected of fraud related to the account. If you have been a victim of bank and/or check-
writing fraud, or have had prior difficulties opening or closing a bank account (such as being
denied an account), review your check and bank screening report(s) and dispute them if
inaccurate.
Certegy Check Services
Collects check writing histories and provides check
screening services primarily for retail merchants
and gaming establishments who accept checks as
payment.
Free report:
The company will provide one free report every 12
months if you request it.
Website
AskCertegy.com
Phone
800-237-3826
Address
Certegy Check Services
Attn: CFDR Request
P.O. Box 30046
Tampa, FL 33630-3046
23
LIST OF CONSUMER REPORTING COMPANIES
ChexSystems
Provides account verification services
primarily for
financial institutions. Collects and reports data on
checking account applications, openings, and
closures, including reasons for account closure.
ChexSystems is
affiliated with affiliated
Fidelity National Information Services, Inc.
(FNIS).
Free report and score:
The company will provide one free report every 12
months if you request it. A free score will be
provided upon request too.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
chexsystems.com
Request report form
Request score form
Security freeze information
Security freeze form
Phone
800-428-9623 or
800-513-7125
Address
ChexSystems, Inc.
Attn: Consumer Relations
7805 Hudson Road, Suite 100
Woodbury, MN 55125
CrossCheck, Inc.
Provides check verification and guarantee services
primarily for automotive sales and repair, building
supply, home improvement, retail, medical, dental,
and
veterinarian industries.
Free report:
The company will provide one free report every 12
months if you request it.
Website
cross-check.com
Phone
800-843-0760
Address
CrossCheck, Inc.
Attn: Consumer Inquiry Department
P.O. Box 6008
Petaluma, CA 94955-6008
24
LIST OF CONSUMER REPORTING COMPANIES
Early Warning Services
Assists financial institutions, check acceptance
companies such as retail merchants, payment
processors and other
financial entities in
detecting and preventing fraud associated with
bank accounts and payment transactions.
Early Warning is co
-owned by Bank of America,
Truist
, Capital One, JPMorgan Chase, PNC Bank,
U.S. Bank and Wells Fargo.
Free report:
The compan
y will provide one free report every
12 months if you request it.
Website
Earlywarning.com
Phone
800-325-7775 (Option 4)
Address
Early Warning
Attn: Consumer Services Department
16552 North 90
th
Street
Scottsdale, AZ 85260
Global Payments Check Services, Inc.
Provides check screening and verification
services for various consumer
-facing industries.
Free report:
The company will provide one free report every
12
months if you request it.
Website
Globalpaymentsinc.com
Phone
800-638-4600, (Option 2)
Address
Global Payments Check Services, Inc.
Attn: FACT ACT Support
P.O. Box 59371
Chicago, IL 60659
25
LIST OF CONSUMER REPORTING COMPANIES
TeleCheck Services
Assists retailers, financial institutions and other
businesses in reducing fraud and other risks
associated with accepting payments and opening
accounts using check writing, and other checking
account related information.
TeleCheck is a wholly-owned subsidiary of Fiserv
Inc.
Free report:
The company will provide one free report every
12 months if you request it.
Website
getassistance.telecheck.com
Phone
800-366-2425
Address
TeleCheck Services, Inc.
Attn: Consumer Resolution Services
P. O. Box 6806
Hagerstown, MD 21741-6806
26
LIST OF CONSUMER REPORTING COMPANIES
Personal property insurance
Fact-check your specialty insurance report when applying for insurance.
A-PLUS Property (by Verisk)
Collects and reports insurance claims and loss
history associated with homes, auto or personal
property.
A-PLUS Property is a subsidiary of Verisk
Analytics, Inc.
Free report:
The company will provide one free report every 12
months if you request it.
Website
A-Plus Property/Verisk.com
Phone
800-627-3487 (Option 2)
Address
Verisk Insurance Solutions
Consumer Inquiry Center
P.O. Box 5404
Mt. Laurel, NJ 08054
27
LIST OF CONSUMER REPORTING COMPANIES
LexisNexis C.L.U.E.
(Auto & Property
Reports)
LexisNexis
C.L.U.E. (Comprehensive Loss
Underwriting Exchange)
is a claims history
information exchange
. It collects and reports
up to seven years of
auto and personal property
claims
respectively. Data provided include
policy information such as name, date of birth
and policy number
; and claim information such
as date of loss, type of loss and amounts paid,
and property information.
Lexis
Nexis C.L.U.E. Inc. is affiliated with
LexisNexis Risk
Solutions.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The
company will freeze your consumer report if
you request it.
Website
consumer.risk.lexisnexis.com
Request security freeze (click on
U.S. Consumer Reports”)
Phone
888-497-0011
Address
LexisNexis Risk Solutions
Consumer Center
P.O. Box 105108
Atlanta, GA 30348-5108
28
LIST OF CONSUMER REPORTING COMPANIES
Insurance
Information Exchange (iiX)
Collects and reports motor vehicle records,
including traffic violation data to insurance
providers and prospective employers. The company
also provides employment and education
verification services.
Insurance Information Excha
nge is a subsidiary of
Verisk Analytics, Inc.
Free report:
The company will provide a free report if there is
adverse action as a result of information in the
report.
Website
iiX.com
Request report form
Phone
866-560-7015
Address
Insurance Information Exchange (iiX)
Attn: Compliance
1716 Briarcrest Drive, Suite 200
Bryan, TX 77802
Drivers History
Provides reports to its insurance clients containing
information and data collected from open public
sources and governmental agencies regarding
driving violations issued to specific individuals.
Clients that are employers or potential employers
can also use these reports to help determine whether
someone qualifies, or remains qualified, for a
particular job.
Drivers History is a subsidiary of TransUnion.
Free report:
The company will provide you with a free report if
there is adverse action as a result of information in
the report.
Website
DriversHistory.com
Phone
855-694-1555
Address
Drivers History
Consumer Relations
P.O. Box 600
Woodlyn, PA 19094
29
LIST OF CONSUMER REPORTING COMPANIES
Medical
Fact-check your medical specialty report before or when applying for private life, health, critical
illness, long-term care or disability income insurance.
MIB, Inc.
Collects information about medical conditions and
hazardous
avocations with your authorization. It
reports this information to life and health
insurance companies to assess your risk and
eligibility during the underwriting of individual
(rather than as a member of a group) life, health,
disability income, critical
illness, and long-term
care insurance policies. Generally, you will not
have an MIB consumer report unless you applied
for individually underwritten life or health
insurance at an MIB member insurance company
within the past seven years.
MIB, Inc. is a su
bsidiary of MIB Group, Inc.
Free report:
The company will provide one free report every 12
months if you request it.
Website
MIB.com
Request report form
Phone
866-692-6901
Address
MIB, Inc.
50 Braintree Hill Park
Suite 400
Braintree, MA 02184-8734
Milliman IntelliScript
Collects prescription
drug purchase history for
quantifying the relative mortality risk of life
insurance applicants
. You may have a prescription
report about you if you authorized the release of
your medical records to an insurance company and
that company submitted a request
to Milliman.
Otherwise,
Milliman will have no information.
Website
RxHistories.com
Request report form
Phone
877-211-4816
Address
Milliman IntelliScript
P.O. Box 2223
Brookfield, WI 53008
30
LIST OF CONSUMER REPORTING COMPANIES
Low-income and subprime
Clarity Services
Collects and provides information on payday
loans, installment loans, auto loans (and leasing),
check cashing services, rent-to-own transactions,
telecommunication account openings, and
financial services with an emphasis on the lower-
income and subprime consumer market
segments.
Clarity Services is owned by Experian.
Free report and score:
The company will provide one free report every
12 months if you request it. The company will
also provide a credit risk score if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
ClarityServices.com
Request score
Request security freeze
Phone
866-390-3118 (Option 1 for security
freeze; Option 4 for report request).
Address
Clarity Services, Inc.
P.O. Box 5717
Clearwater, FL 33758
31
LIST OF CONSUMER REPORTING COMPANIES
CoreLogic Teletrack
Collects consumer information about, and
provides
data to, payday lenders, rent
-to-own businesses,
furniture stores that offer financing, auto finance
and leasing companies, high risk consumer finance
businesses, subprime home lending businesses,
subprime credit card issuers, banks, credit unions
,
cable/telecom companies and debt
buyers/collectors.
Free report:
The company will provide one free report every 12
month if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
CoreLogic.com/teletrack
Request report
Request security freeze
Phone
877-309-5226
Address
CoreLogic Teletrack
P.O. Box 509124
San Diego, CA 92150
Attn: Consumer Disputes Department
DataX
Collects and provides payment history regarding
subprime
consumers.
Equifax
owns DataX.
Free report:
The company will provide one free report every 12
months if you request it.
Website
DataX.com
Phone
800-295-4790 (Option 1)
Address
DataX, Ltd.
7582 Las Vegas Blvd.
Suite 693
Las Vegas, NV 89123
32
LIST OF CONSUMER REPORTING COMPANIES
FactorTrust
Collects loan performance
information on
nonprime consumers to provide predictive credit
data, analytics and risk scoring solutions to short
-
term lenders, installment lenders, nonprime auto
lenders (and leasing companies) and other
subprime credit providers.
FactorTrust is owned
by TransUnion.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
factortrust.com
Request security freeze
Phone
844-773-3321
Address
FactorTrust, Inc.
Attn: Consumer Inquiries
P.O. Box 3653
Alpharetta, GA 30023
MicroBilt / PRBC
Provides consumer credit information, bill
payment information, employment information,
bank account
data, property records, court
judgments, address and phone information on low
-
income and subprime consumers to businesses
that offer short term, rent
-to-own, auto, retail and
consumer finance
lending.
Free report:
The company will provide one free
report if you
request it. Upon request, a free score, if available,
will be provided with the report.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
MicroBilt.com
Request report
Phone
888-222-7621
Address
MicroBilt / PRBC
Attn: Consumer Affairs Department
P.O. Box 440693
Kennesaw, GA 30160
33
LIST OF CONSUMER REPORTING COMPANIES
Supplementary reports
The companies listed in this section sell data primarily to help entities manage credit and fraud
risk. This information frequently supplements other datasets, such as the traditional credit data
the nationwide consumer reporting companies
sell about you.
CoreLogic Credco
Collects and reports personal data such as property
ownership and home loan obligation records;
property legal filings and tax payment status; rental
applications and collection accounts; consumer
bankrupt
cies, liens, judgments, and child support
obligations.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
CoreLogic.com/Credco
Request security freeze
Phone
877-532-8778
Address
CoreLogic Credco, LLC
P.O. Box 509124
San Diego, CA 92150
Innovis
Provides ID verification data to assist with fraud
detection and prevention.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The company will
freeze your consumer report if
you request it.
Website
Innovis.com
Request security freeze
Phone
800-540-2505
Address
Innovis Consumer Assistance
P.O. Box 1689
Pittsburgh, PA 15230-1689
34
LIST OF CONSUMER REPORTING COMPANIES
LexisNexis Risk Solutions
Collects
information from public records and
multiple proprietary data sources. This includes
items such as real estate
transaction and ownership
data, lien, judgment, and bankruptcy records,
professional license information, and historical
addresses on file.
Free report:
The company will provide one free report every 12
months if you request it.
Freeze your report:
The c
ompany will freeze your consumer report if
you request it.
Website
consumer.risk.lexisnexis.com
Request security freeze (click
on “U.S. Consumer Reports”)
Phone
888-497-0011
Address
LexisNexis Risk Solutions Consumer
Center
P.O. Box 105108
Atlanta, GA 30348-5108
SageStream
(subsidiary of ID Analytics, LLC)
This reporting company collects information from,
and provides supplementary consumer reports to,
auto lenders, credit card issuers, retailers, utilities
and mobile phone service providers among other
service providers. SageStream is a subsidiary of ID
Ana
lytics.
ID Analytics is
owned by LexisNexis Risk
Solutions.
Free report and score:
The company will provide one free report every 12
months if you request it.
The company will also
provide a credit risk score if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
SageStream
Request report
Request score
Request security freeze
Phone
888-395-0277
Address
SageStream, LLC
Consumer Office
P.O. Box 503793
San Diego, CA 92150
35
LIST OF CONSUMER REPORTING COMPANIES
Utilities
National Consumer Telecom & Utilities
Exchange (NCTUE)
This membership of companies collects
information on new telecom and utility connect
requests, account and payment histories
including delinquencies and charge-offs,
associated with telecommunications, pay TV, and
utility (electric, gas, water) services to help
companies in these industries manage customer
relations.
Free report:
The company will provide one free report every
12 months if you request it.
Freeze your report:
The company will freeze your consumer report if
you request it.
Website
NCTUE.com
Phone
866-349-5185
866-343-2821 (for security freeze)
Address
NCTUE Disclosure Report
Exchange Service
Center - NCTUE
P.O. Box 105161
Atlanta, GA 30348
NCTUE Security Freeze
Exchange Service
Center - NCTUE
P.O. Box 105561
Atlanta, GA 30348
36
LIST OF CONSUMER REPORTING COMPANIES
Retail
The Retail Equation
Monitors and reports to merchants retail
product return and exchange fraud and abuse.
Free report:
The company will provide a free report if you
request it.
Website
theretailequation.com
Phone
800-652-2331
Address
The Retail Equation
P.O. Box 51373
Irvine, CA 92619-1373
37
LIST OF CONSUMER REPORTING COMPANIES
Gaming
CentralCredit
Provides specialized gaming credit reports to
facilitate the credit-granting decision process
for casino operators. The service includes real-
time updates to casino activity and
international gaming credit data.
CentralCredit is a subsidiary of Everi Holdings
Inc.
Free report:
The company will provide one free report
monthly through April 2021 if you request it.
Website
everi.com/central-credit
Phone
888-898-8021
Address
CentralCredit, LLC
7250 S Tenaya Way Ste 100
Las Vegas, NV 89113-2175
38
LIST OF CONSUMER REPORTING COMPANIES
Website
nccreports.com
NCC (National Cred-A-Chek, Inc.)
Provides consumer data to help gaming
establishments manage credit and fraud risks.
NRT Technology Corp. owns NCC.
Free report:
The company will provide one free report every
12 months if you request it.
Phone
800-421-2168
Address
NCC
3770 4
TH
Ave
San Diego, CA 92103-4203
VIP Preferred
Provides consumer data to assist casinos and
other gaming establishments such as racetracks
to manage the risk associated with check-
cashing settlement services to consumers.
Free report:
The company will provide one free report every
12 months if you request it.
Website
vippreferred.com
Phone
800-638-4600, (Option 2)
Address
Global Payments Gaming Services, Inc.
Attn: FACT ACT Support
P.O. Box 59371
Chicago, IL 60659