hp://collegeoealthcareers.rcbh.edu
“If you don’t succeed, we don’t succeed” Amanda Aguirre, President & CEO
2020-2021
Student
Catalog
YOUR HEALTHCARE
PROFESSION
STARTS HERE!
hp://collegeoealthcareers.rcbh.edu
Military Spouse Career Advancement Accounts Program (MyCAA)
The MyCAA Scholarship is a workforce development program that provides up to $4,000 of tuion
assistance to eligible military spouses. The scholarship helps military spouses pursue licenses,
cercates, cercaons or Associate's Degree necessary to gain employment in high demand, high
growth portable career elds and occupaons. Spouses may use their MyCCA funds at any academic
instuon approved for parcipaon in the MyCAA scholarship.
Regional Center for Border Health, Inc. College of Health Careers is approved by MyCAA.
Proud to Serve Those Who Serve
The Regional Center for Border Health, Inc. College of Health Careers
is now approved to provide
Veteran Services through the GI Bill ®
Individuals who are veterans, the VA can help you cover the cost of furthering your educaon
and skills through benets to pay for tuion, housing, training and other expenses related to
your educaon. VA educaon and training benets are provided through the U.S.
Department of Veterans Aairs.
Regional Center for Border Health, Inc. College of Health Careers welcomes all veterans to
apply and use their Veteran’s educaon benets towards their educaon program.
GI Bill ® is a registered trademark of the U.S. Department of Veteran Aairs (VA).
For more informaon please contact (928) 315-7600
Or visit our website at: hp//:collegeoealthcareers.rcbh.edu
hp://collegeoealthcareers.rcbh.edu
Message from the President & CEO…………………………………………………..……………………………………………………… 2
Regional Center for Border Health, Inc. College of Health Careers…………………………….…………………………….. 3
Descripon of Facility…………………………………………………………………………………………………………………….. 3
Approvals & Memberships…………………………………………………………………………………………………………….. 3
Mission Statement, Objecves & History……………………………………………………………………………………….. 4
Equal Opportunity Policy…………………………………………………………………………………………………………………………. 4
Board of Directors and Administraon……………………………………………………………………………………………………...5
Administraon Instuon’s Sta ………………………………………………………………………………………………………………6
Instuon’s Sta and Faculty…………………………………………………………………………………………………………………...6
Academic Calendar…………………………………………………………………………………………………………………………………….8
Hours of Operaons………………………………………………………………………………………………………………………. 9
Holidays Observed…………………………………………………………………………………………………………………………. 9
Medical Coder and Biller…………………………………………………………………………………………………………………………..10
Medical Oce Specialist………………………………………………………………………………………………………………...………. 13
Nursing Assistant……………………………………………………………………………………………………………………………..…….. 17
Phlebotomy Technician…………………………………………………………………………………………………………………………… 20
Caregiver…………………………………………………………………………………………………………………………………………………. 22
Nutrion and Food Service Management………………………………………………………………………………………………… 25
Youth Mental Health First Aid………………………………………………………………………………………………………………….. 27
Project HERO…………………………………………………………………………………………………………………………………………… 28
Admission Informaon…………………………………………………………………………………………………………………………….. 29
Academic Informaon……………………………………………………………………………………………………………………………… 29
Financial Informaon & Fees…………………………………………………………………………………………………………………… 37
Financial Policies & Procedures…………………………………………………………………………………………………….. 37
Student Financing Opons……………………………………………………………………………………………………………. 37
Locaons………………………………………………………………………………………………………………………………………………….. 43
Student Services………………………………………………………………………………………………………………………………………. 44
Rights & Responsibilies…………………………………………………………………………………………………………………….…... 45
Student Policies & Procedures………………………………………………………………………………………………………. 45
Family Educaonal Rights & Privacy Act (FERPA)…………………………………………………………………………… 46
Drug-Free Campus………………………………………………………………………………………………………………………... 49
Equal Opportunity Employer………………………………………………………………………………………………………………….. 50
Fast Track Programs-Success Stories ……………………………………………………………………………………………….…….51
Acknowledgements……………………………………………………………………………………………………………………………….... 51
Regulaons……………………………………………………………………………………………………………………………………………... 52
Student Grievance ……………………………………………………………………………………………………………………….. 52
Advisory Council Members…………………………………………………………………………………………………………………..…. 53
Student Resources…………………………………………………………………………………………………………………………...……...54
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Table of Contents
hp://collegeoealthcareers.rcbh.edu
I t is an honor and a privilege to serve as the President and CEO of the Regional Cen-
ter for Border Health, Inc. College of Health Careers.
This young and fast-growing Career Instute provides a great opportunity for those
individuals seeking a career in the healthcare eld in medically underserved
communies. The RCBH College of Health Careers is the only “fast-track”
educaonal program in allied health in Southwestern Arizona.
The RCBH College of Health Careers concentrates on delivering high quality
instrucon to prepare the healthcare workforce of tomorrow and beer enable in
helping them to achieve a higher quality of life for themselves and their families.
The administraon, sta and faculty are commied to achieving success and thrive
for excellence. We at the RCBH College of Health Careers strongly believe that,
“If our students do not succeed, we do not succeed.”
Every students success is important to us!
2
Message from the President & CEO
Amanda Aguirre, MA, RD
President and CEO
Regional Center for Border Health, Inc.
College of Health Careers
hp://collegeoealthcareers.rcbh.edu
Descripon of Facility
The school facility consists of 8,543 square feet of oor space, which is divided into (8) classrooms,
(4) administrave oces, (3) laboratory, (1) computer room, (1) faculty lounge, (1) recepon area, (1) study
area, (4) restrooms (men/women), and (1) Janitor closet. Addional parking is available in the back of the
building. All classrooms and labs are designed for a maximum capacity of 10-15 students. The equipment used
for training consists of medical equipment, and nursing assistant equipment, computers, pharmacy equipment,
and phlebotomy equipment.
College of Health Careers is an ocial trade name owned by Regional Center for Border Health, Inc., and
is registered with the State of Arizona Oce of the Secretary of State.
Approvals & Memberships
Regional Center for Border Health, Inc. College of Health Careers is licensed by the Arizona State Board for
Private Postsecondary Educaon, and approved by the following instuons:
• Arizona State Board of Nursing,
• Arizona Board of Examiners of Nursing Care Instuon Administrators and Assisted Living
• Accreding Bureau of Health Educaon Schools
• Workforce Investment Act (WIA)
• Academy Associaon of Professional Coders (AAPC)
• Naonal Network of Libraries of Medicine
• Naonal Restaurant Associaon, American Naonal Standard Instute
• Cered ServSafe Instructor and Registered ServSafe Examinaon Proctor
• Naonal Healthcareer Associaon
3850 W. 16th Street, Ste B
Yuma, AZ 85364
3
College of Health Careers
950 E. Main Street Bldg. A Somerton, Arizona
928.315.7600
hp://collegeoealthcareers.rcbh.edu
Regional Center for Border Health, Inc. College of Health Careers does not discriminate in admission or access to
training programs or acvies on the basis of race, color naonal origin, sex, religion, or disability in compliance
with the United States and State of Arizona laws. Regional Center for Border Inc./College of Health Careers will
provide reasonable accommodaons to handicapped students in order to facilitate access to the training
programs. Students requiring such accommodaon should make the request to the Program Coordinator at the
me of admission.
Any quesons regarding the applicability of state and federal an-discriminaon laws to Regional Center for
Border Health, Inc. College of Health Careers, and its services, trainings, acvies, and grievances should be
directed to the Campus Administrator.
Commied to improving the quality of life of the residents along
the U.S.-Mexico Border by increasing accessibility to quality
training and aordable healthcare.
To establish a pipeline for “Growing Our Own” healthcare workforce in Western Arizona.
To engage local healthcare industries and address their healthcare workforce needs.
To work closely with medically underserved and health professional shortage areas.
Regional Center for Border Health, Inc. College of Health Careers is a nonprot organizaon incorporated in 1987
in partnership with University of Arizona Health Science Center/Arizona Health Educaon Center. The mission is to
provide quality health care and health care professional training in medically underserved populaons throughout
Western Arizona and the Arizona/Mexico border region.
Regional Center for Border Health, Inc., began a vocaonal training program to meet local provider reports of
“needing qualied Medical Assistants” in 2007. Regional Center for Border Health, Inc., established a “Grow our
Own” Licensed Vocaonal Post Secondary Training program by entering into a partnership with Western Arizona
Area Health Educaon Center. This partnership encourages Regional Center for Border Health, Inc., the
opportunity to connue development and deployment of vocaonal health educaon programs.
RCBH College of Health Careers complies with Arizona State Board for Private Postsecondary Educaon standards,
Accreding Bureau of Health Educaon Schools, Arizona State Board of Nursing, American Academy of
Professional Coders, Arizona Health Care Cost Containment System (AHCCCS) and Arizona Job Connecons.
4
Mission Statement
Objecves
History
Equal Opportunity Policy
Regional Center for Border Health, Inc. College of Health Careers
hp://collegeoealthcareers.rcbh.edu
5
Board of Directors
Arturo Magana
Treasurer/Secretary
Christopher Nuñez
Chair
Lucky Arvizu
Vice Chair
Tuly Medina
Jason R. Bradley RN
Victor Lozano
Howie Jorajuria
Juan Manuel Guerrero
Candice L. Orduno, ESQ
hp://collegeoealthcareers.rcbh.edu
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Lorena Zendejas, M.Ed. (2018) FT
Campus Administrator
M.Ed., 2010, Grand Canyon University
BA, 2007, Northern Arizona University
(928) 315-7600, lzendejas@rcbh.edu
Iris Chavez, BA (2012) FT
Accountant I
BA, 2003, University of Sonora, Mexico.
(928) 315-7910, ichavez@rch.org
Amanda Aguirre, MA, RD (1991) FT
President & CEO
BS, 1974, University of Sonora, Mexico;
MA, 1981, California State University.
(928) 315-7910, amanda@rch.org
Ilian Marquez (1997) FT
Finance Director
BS, BA, 1986, CETYS University, Mexicali, B.C.
(928) 315-7910 imarquez@rch.org
Administraon
Instuon’s Sta
Ayanna Figueroa (2018) FT
Administrave Assistant
(928) 315-7600, a[email protected]u
Gloria Marnez (2018) FT
Administrave Assistant
(928) 315-7600, gmar[email protected]du
Pay Salazar (2019) FT
Administrave Assistant
(928) 315-7600, pplaza@rcbh.edu
Pablo E. Vargas, CNA (2008) FT
Program Coordinator Assistant
CNA, 2002, Arizona State Board of Nursing
AA, 2003, Arizona Western College
DCW, 2010, Az Health Care Cost Containment System
(928) 315-7600, pv[email protected]u
Jill A. Kaya, CNA, CPT (2017) FT
Program Assistant
CNA, 2017, College of Health Careers
Phlebotomy, 2017, College of Health Careers
(928) 315-7600, jk[email protected]
Success
Doesn’t just
Come and
Find you,
You have to
go out and
Get it.
-author unknown
hp://collegeoealthcareers.rcbh.edu
Brissa Velasco, CCMA,CMAA,CEHRS,CPT (2016) FT
Medical Oce Specialist and Phlebotomy
Technician Instructor
Surgical Technologist, 2002, The Bryman School,
CCMA, CMAA, 2012, College of Health Careers,
CEHRS, 2015, College of Health Careers
(928) 315-7600, bvelasco@rch.org
Alejandro Sotelo, CCMA (2017) PT
Medical Oce Specialist and Phlebotomy
Technician Instructor
Medical Office Specialist, 2015, College of Health
Careers;
(928) 315-7600, asotelo@rch.org
Associate Faculty
Jesus Valtierra, CCMA, CMAA, CPT (2018) PT
Medical Oce Specialist and Phlebotomy
Technician Instructor
Medical Office Specialist, 2013, College of Health
Careers;
Phlebotomy, 2013, College of Health Careers
(928) 315-7600, jvalerra@rcbh.edu
Associate Faculty
Andy Veloz, CCMA, CMAA (2020) PT
Medical Oce Specialist and Phlebotomy
Technician Instructor
Medical Office Specialist, 2016, College of Health
Careers;
(928) 315-7600, aveloz@rch.org
Associate Faculty
Candie Zavala-Porchas (2006) PT
Food Service Director/Nutrion and Food Service
AA, 1999, Central Arizona College;
CD, 2000Arizona Western College;
CHN., 2008, Central Arizona College;
ServSafe Instructor, Registered Examiner
Proctor through Naonal Restaurant Associaon.
(928) 315-7910, cporchas@rch.org
Coreen L. Richardson, RN (2018) FT
Nursing Assistant Instructor & Program Coordinator
RN, 2002, Ivy Tech State College South Bend.
LPN Cercate, 2000, Ivy Tech State College.
(928) 315-7600, crichardson@rcbh.edu
Barbara Schafer, RN (2017) PT
Nursing Assistant Instructor
RN, 1991, Golden West College
(928) 669-4436
Associate Faculty
Connie Gill, CPC, CPMA, CPT-I (2018) PT
Medical Coder and Biller Instructor
(928) 315-7600
Associate Faculty
Jenna Butler, BSN, RN (2019) PT
Nursing Assistant Instructor
BSN, 2017, Grand Canyon University
RN, 2011, Arizona Western College
(928) 315-7600
Associate Faculty
Alberto Cabrera, RN (2020) FT
Nursing Assistant Instructor
BSN, 2015, Grand Canyon University
(928) 315-7600, acabrera@rcbh.edu
Catherine Gardner, RN (2019) PT
Caregiver Instructor
ASN, 1998, Georgia Southwestern State University-
Americus
(928) 315-7600
Associate Faculty
Joanie Duay-Guillean, MA, CPT (2020) PT
Medical Oce Specialist and Phlebotomy
Technician Instructor
MA, 1992, Ross Medical Instute
PHL License 2020 NHA
(928) 453-9596
Associate Faculty
Instuon’s Sta and Faculty
7
hp://collegeoealthcareers.rcbh.edu
Summer 2020
Nutrion & Food Service Mgmt. June 29, 2020 – September 04, 2020
Nursing Assistant June 15, 2020 – July 27, 2020
Phlebotomy June 22, 2020 – July 2, 2020
Phlebotomy (Parker) June 15, 2020 – June 26, 2020
Medical Oce Specialist July 06, 2020 – September 18, 2020
Fall 2020
Medical Oce Specialist August 10, 2020 – October 23, 2020
Nursing Assistant August 03, 2020 – September 03, 2020
Nursing Assistant (Weekend) August 29, 2020 – September 18, 2020
Medical Coder & Biller September 8, 2020 – December 15, 2020
Nursing Assistant September 8, 2020 – October 16, 2020
Medical Oce Specialist (Evening) September 21, 2020 – December 04, 2020
Medical Oce Specialist September 21, 2020 – December 04, 2020
Medical Oce Specialist (Parker) September 21, 2020 – December 04, 2020
Nursing Assistant September 28, 2020 – November 06, 2020
Phlebotomy October 05, 2020 – October 16, 2020
Nursing Assistant October 19, 2020 – December 02, 2020
Phlebotomy (Evening) October 26, 2020 – November 06, 2020
Phlebotomy November 02, 2020 – November 13, 2020
Caregiver November 09, 2020 – December 02, 2020
Phlebotomy November 30, 2020 – December 11, 2020
Phlebotomy (Evening) December 07, 2020 – December 18, 2020
Spring 2021
Medical Oce Specialist January 04, 2021 – March 19, 2021
Medical Oce Specialist (Evening) January 18, 2021 – April 9, 2021
Nursing Assistant January 11, 2021 – February 22, 2021
Nursing Assistant January 11, 2021 – February 22, 2021
Phlebotomy January 19, 2021 – January 29, 2021
Medical Oce Specialist February 01, 2021 – April 16, 2021
Medical Oce Specialist(Evening) February 15, 2021 – May 07, 2021
Medical Coder and Biller February 15, 2021 – May 21, 2021
Nursing Assistant March 08, 2021 – April 16, 2021
Nursing Assistant March 08, 2021 – April 16, 2021
Phlebotomy March 22, 2021 – April 02, 2021
Medical Oce Specialist April 05, 2021 – June 25, 2021
Medical Oce Specialist April 26, 2021 – July 09, 2021
Nursing Assistant May 03, 2021 – June 14, 2021
Nursing Assistant May 03, 2021 – June 14, 2021
Academic Calendar
*Course dates are subject to change
8
hp://collegeoealthcareers.rcbh.edu
Hours of Operaon
Day Classes: Monday - Friday from 8:00am to 5:00pm
Evening Classes: Monday– Friday from 4:00pm to 9:00pm
Weekends: Saturday from 10:00am to 6:00pm
The following are the holidays the College of Health Careers observes:
New Year’s Day January 1
Marn Luther King Third Monday in January
Memorial Day Last Monday in May
Independence Day July 4
Labor Day First Monday in September
Veterans Day November 11
Thanksgiving Day and day aer Fourth Thursday and Friday in November
Christmas Day December 25
(closed Dec. 21, 2020-Jan. 4, 2021)
Academic Calendar
Test for Adult Basic Educaon (TABE) is a standardized, mulple-choice test designed to
assess basic reading, mathemacs, and language skills, necessary to comprehend course
materials and perform dues safely.
The TABE test is a diagnosc test used to determine a student’s skill levels and aptudes.
Students must obtain 8.0 score in order to enroll in classes at the College of Health Careers
and/or under the discreon of the President & CEO student may be admied to the
program.
The rst placement test is provided at no cost. Students who are not sased with their
test results may re-take again. Student is eligible to retake placement test as many mes
as needed. Contact us to schedule your test (928) 315-7600.
9
hp://collegeoealthcareers.rcbh.edu
PROGRAM DESCRIPTION
The Medical Coder and Biller Training Program is a 14-week program of part me instrucon with a total of 300 clock
hours designed to prepare students for cercaon as a medical coder and biller. The focus of this program is
learning the coding rules for the CPT, ICD-10-CM, and Level II (HCPCS) coding systems and then applying the rules to
code paent services. In addion, a variety of payment systems is presented. The medical topics of Medicare
fraud/abuse, HMOs, and QIOs are also reviewed. This program is licensed by the Arizona State Board for Private
Postsecondary Educaon.
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health Careers,
and complete required student le forms. During this orientaon, student will be provided a short Medical
Terminology course with an evaluaon at the end of the course to measure understanding. Student will be taught
how to “break down” medical terms using prexes, root words and sux’s to promote a basic understanding of the
terminology used in the medical eld.
Clock hours awarded: 0 lecture hours, 0 Lab
Prerequisites: None
Healthcare Delivery
Students are introduced to the business of medicine in dierent organizaons such coding as a profession, physician
oce and hospital services and dierent type of payers, government regulaons in healthcare and HIPAA. Students
learn Medical Terminology, Anatomy and Disease Processes as well as analysis of the informaon generated.
Clock hours awarded: 16 lecture hours
Prerequisites: Orientaon
Introducon to ICD--10-CM
Students learn to translate medical terminology for diseases and diagnosis into numeric codes. Students pracce the
coding guidelines and common diagnosis in each ICD-10-CM
Clock hours awarded: 32 lecture hours
Prerequisites: Healthcare Delivery
Introducon to CPT
Student learn the Current Procedural Terminology (CPT) guidelines, codes and descripon to report healthcare
service and procedures performed by health care providers.
Clock hours awarded: 8 lecture hours
Prerequisites: Introducon to ICD-10-CM
Medical Procedures
Students study the medical terminology and anatomy applicable to the Organ System, applying the appropriate
guidelines and modies to ensure accurate reporng and reimbursement.
Clock hours awarded: 35 lecture hours
Prerequisites: Introducon to CPT
Medical Coder and Biller
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hp://collegeoealthcareers.rcbh.edu
Mid-Term Examinaon
Mid Term examinaon consists of knowledge of all previously covered chapters in the text, medical terminology,
how to obtain appropriate ICD-10 & CPT codes.
Clock hours awarded: 5 lecture hours
Prerequisites: Healthcare Delivery, Intro to ICD-10-CM, Intro to CPT, Medical Procedures,
Respiratory & Cardiovascular Procedures
Respiratory & Cardiovascular Procedures
Student study CPT, ICD-10-CM & HCPCS Level II coding for the Respiratory, Hemic & Lymphac Systems,
Mediasnum & Diaphragm, Cardiovascular & Surgical procedures. Students pracce hand on examples.
Clock hours awarded: 32 lecture hours
Prerequisites: Medical Procedures & passing the Midterm Examinaon
Human Body System
Students study key terms associated with the digesve tract and procedures performed on the paents. Students
learn to assign appropriate CPT surgery codes from the digesve subsecons as well as the components of the
ICD-10-CM specic to the genitourinary, male & female reproducve systems.
Clock hours awarded: 24 lecture hours
Prerequisites: AAPC, Medical Coding Training, chapters 1-10 & successfully passing the
Mid-Term examinaon
Endocrine System
Students learn procedural coding for the Endocrine and Nervous System which includes Endocrines, Nutrional and
Metabolic Diseases and Immunity Disorders as well as the Sense Organs.
Clock hour awarded: 12 lecture hours
Prerequisites: Human Body System
Nervous System
Students idenfy the CPT and ICD-10 codes in the Ocular, Adnexa and Auditory Systems.
Clock hours awarded: 10 lecture hours
Prerequisites: Endocrine System
Anesthesia
Students will learn the basic concepts for assigning an anesthesia
code anatomically and by descripon. Student will understand the
unique anesthesia coding guidelines.
Clock hours awarded: 8 lecture hours
Prerequisites: Nervous System
Medical Coder and Biller
Classroom Instrucon for Medical
Coder & Biller (Somerton, AZ)
11
hp://collegeoealthcareers.rcbh.edu
Radiology, Pathology & Laboratory
Students learn the Anatomical Planes, Anatomical direcons and posioning in Radiology. They learn the
importance of the assigned parenthec instrucons, concepts specic to pathology and laboratory coding. Students
learn the assigning codes for diagnosc service and idenfy specic codes helpful to describe the medical necessity
and outcomes of the specic lab tests, including when to apply the appropriate HCPCS Level II modiers.
Clock hours awarded: 24 lecture hours
Prerequisites: Anesthesia
Evaluaon & Management
Students understand the requirements for the dierent levels of service and how to select the appropriate code
concept based on locaon, physician work and medical decision making.
Clock hours awarded: 24 lectures hours
Prerequisites: Radiology, Pathology & Laboratory
Medicine
Students learn steps to correct coding concepts, proper applicaon of modiers, diagnosis coding ps and some
applicable HCPCS Level II reference for non-invasive or minimally invasive procedures.
Clock hours awarded: 8 lecture hours
Prerequisites: Evaluaon & management
Expansion of the Healthcare Industry
Students learn how to ulize the new ICD-10-CM and the associated 5010 transacon standard. Students are
introduced to electronic medical records and documentaon.
Clock hours awarded: 8 lecture hours
Prerequisite: Medicine
Computer Soware Laboratory
Students are introduced to the Oce Ally Pracce Management Soware, which is an Electronic Health Record &
Billing Soware. Once students are comfortable with using this soware, any other soware package will be much
easier to learn. Students get to pracce the creaon of claims by abstracng diagnosc/procedure statements &
assigning appropriate codes. Students will create these claims for submission using the soware training area that
does not impact actual paent records.
Clock hours awarded: 48 lecture hours
Prerequisites: AAPC, Medical Coding Training, Chapters 1-15 & successfully passing the
Mid-Term examinaon
Final Examinaon
Final course examinaon.
Clock hours awarded: 6 lecture hours
Prerequisites: AAPC, Medical Coding Training , chapter 1-15, successfully passing the
Mid-Term Examinaon & compleon of Computer Soware Laboratory
Medical Coder and Biller
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hp://collegeoealthcareers.rcbh.edu
PROGRAM DESCRIPTION
The Medical Oce Specialist Training Program is an 11-week program of full me instrucon with a total of 309 clock
hours designed to provide students with the necessary skills to obtain entry level employment in a Medical Facility.
Students are cross trained in both the clinical and administrave dues that are required to work eecvely and
producvely in a medical seng.
Students will receive didacc, theorecal and factual informaon via classroom lecture, demonstraon of clinical
skills, perform research, classroom presentaons, develop a variety of paent teaching plans and a thorough
understanding of pharmacology and medicaon administraon.
Units of study include, but are not limited to; computer skill training, vital signs, ECG’s, laboratory tesng, blood
draws, injecons, Pharmacology, Anatomy and Physiology, coding, appointment scheduling, CPR and First Aid,
Psychology and Medical Record Management – both paper and electronic.
This program adheres to the Naonal Health career Associaon Cered Clinical Medical Assistant (CCMA) and
Cered Medical Administrave Assistant standards. Successful students will be eligible to sit for both the CCMA
and the CMAA cercaon examinaons. This program is approved by the Arizona State Board for Private
Postsecondary Educaon. Regional Center for Border Health, Inc. College of Health Careers holds an instuonal
accreditaon by the Accreding Bureau of Health Educaon Schools
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health Careers,
and complete required student le forms. During this orientaon, students will be provided a short Medical
Terminology course with an evaluaon at the end of the course to measure understanding. Students will be taught
how to break down medical terms using prexes, root words and suxes to promote a basic understanding of the
terminology used in the medical eld.
Clock hours awarded: 0 lecture hours, 0 Lab
Prerequisites: TABE Test with 8th grade Reading & Math Comprehension
Introducon to Medical Assisng
The Introducon to Medical Assisng explains the importance of developing professional behavior as
related to the Allied Health Care profession. Learning styles will be discussed to explore the student
personal learning style. Medical Pioneers in History, eecve Therapeuc Communicaon, Law and
Ethics concepts are reviewed as it applies to the pracce of Medicine.
Clock hours awarded: 8 Lecture hours, 0 Lab hours
Prerequisites: CHC Orientaon Pre-Test and Compleon of all student le documents
Fundamentals of Ambulatory Care Administraon
Students will recognize how technology has improved the eciency of the Ambulatory Care seng. With pracce
students will develop eecve wrien communicaon skills, be able to recognize the unique qualies of the
EMR -vs- EHR and compare these medical records to the paper based medical record. Students will pracce eec-
ve,
professional telephone techniques and eecve telephone message processing. Scheduling paents for various
appointments and development of a schedule matrix will be pracced.
Clock hours awarded: 12 Lecture hours, 0 Laboratory hours
Prerequisites: Introducon to Medical Assisng
Medical Oce Specialist
13
hp://collegeoealthcareers.rcbh.edu
Coding and Medical Billing
Students will be able to idenfy and ulize the ICD-10 Coding Manual to determine the appropriate code for a
specic disease. Students will understand the process of looking up the appropriate code using the tabular,
alphabec indexes and how the modiers to codes are applied. Ulizing V and E codes appropriately, students
will be able to demonstrate understanding of procedures and environmental factors described in the coding
manual.
The student will be able to understand the coding convenons, guidelines and layout of the CPT Coding Manual.
Students will be able to demonstrate appropriate procedure coding, based upon informaon provided by the
medical records. Students will be able to ulize the CMS-1500 form, code both ICD-10 and CPT codes in the
appropriate locaons on the form. Students will understand the dierence between “clean, dirty and rejected”
claims. Ulizing knowledge gained in secon, students will understand accounts receivable as this is applied to
paent accounts and how to track unpaid claims.
Clock hours awarded: 8 Lecture hours, 3 Laboratory hours
Prerequisites: Fundamentals of Ambulatory Care Administraon
Advanced Ambulatory Care and Administraon
In this course students are exposed to banking services and how the paent accounts are managed. Billing of 3rd
party payors is discussed, and banking procedures are pracced. Human Resources Management is discussed
including interviewing skills, employee personnel le management and demonstrang sensivity towards diverse
employee cultures. Addionally, students will learn how the medical pracce marketed to the consumer, how to
develop a markeng plan and how to eecvely monitor this plan.
Clock hours awarded: 10 Lecture Hours 4 Lab
Prerequisites: Fundamentals of Ambulatory Care Administraon
Fundamentals of Clinical Medical Assisng
The student will gain an understanding of how the chain of infecon works, how breaking the chain of infecon can
limit diseases from being transmied to others and demonstrate eecve infecon control pracces.
Students will learn and demonstrate appropriate asepc techniques. Students will learn what assessments will be
expected of the medical assistant in the clinical area, how to communicate clinically with paents and what
physicians may expect regarding the medical assistant’s assessment. Students will learn appropriate medical record
documentaon, learn how to assess and educate the paent regarding the paent’s disease processes and
treatments.
Students will demonstrate knowledge of appropriate nutrion for paents in the complete life cycle, obtain and
assess vital signs and assist the physician with the primary physical examinaon. Students will be expected to
demonstrate proper hand washing, manage special diet plans and develop paent educaonal handouts.
Clock hours awarded: 32 Lecture hours, 12 Laboratory hours
Prerequisites: Coding and Medical Billing
Medical Oce Specialist
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Assisng with Medicaons
The student will learn about governmental agencies that regulate drugs in the United States, will learn about the
regulaons regulang prescribing medicaons in the medical pracce. Students will learn about drug calculaons,
measurement systems, paent rights regarding medicaons, recognize the parts of drug labels and understand the
dierent classicaons of medicaons and their indicaons.
Students will learn and demonstrate dierent parenteral forms of medicaon administraon including intradermal,
subcutaneous and intramuscular injecons. Students will create and present to the class medicaon informaon
facts including the class of medicaon, the indicaons, contra-indicaons and potenal side eects of the medicaon
presented.
Clock hours awarded: 14 Lecture hours, 12 Laboratory hours
Prerequisites: Fundamentals of Clinical Medical Assisng
Assisng with Medical Speciales
The student will learn how all 11 body systems work, how the body systems interact with other systems and how
diseases aect these systems. The student will understand how to interact with the dierent paent populaon
from infant to the geriatric paents. Students will understand & demonstrate appropriate physical and mental
health assessment skills. Students will learn and demonstrate eecve emergency preparedness, successfully
demonstrate Cardio-Pulmonary Resuscitaon techniques and become cered in CPR. The student will develop
and present paent educaonal programs for dierent age groups.
Clock hours awarded: 31 Lecture hours, 8 Laboratory hours
Prerequisites: Assisng with Medicaons
Cardiopulmonary Resuscitaon and First Aid
Students will learn Cardio-Pulmonary Resuscitaon techniques. Students will be able to recognize the emergency
when this CPR may be necessary to be iniated. Students will demonstrate CPR techniques on the adult mannequin
and child mannequin. Students that successfully test & demonstrate these techniques will be cered at the end of
this course.
Clock hours awarded: 3 Lecture hours, 3 Laboratory hours
Prerequisites: American Heart Associaon Cardio-Pulmonary Resuscitaon & Automated
External Debrillator video’s and tesng material, Young, KINN’s The Medical
Assistant Study Guide, 13th Edion, Chapter 29
Assisng with Clinical Lab Procedures
Students will learn about dierent types of diagnosc procedures including demonstrang appropriate applicaon
of the ECG leads, recognizing abnormal ECG rhythm strips and calculang the heart rate per minute. Students will
learn about radiologic imaging and how to posion the body to obtain the study ordered by the physician. Students
will learn about the dierent areas of a medical laboratory, how to handle/transport laboratory specimens and how
to perform phlebotomy. Students will demonstrate appropriate phlebotomy techniques, know the names of the
venipuncture sites and ulize a variety of equipment to obtain blood samples. Students will learn about laboratory
microbiology and idenfy a variety of microscopic structures using the microscope.
Clock hour awarded: 9 Lecture hours, 16 Laboratory hours
Prerequisites: Assisng with Medical Speciales
Medical Oce Specialist
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Job Seeking
Students will learn about eecve job search, dierent job search techniques, and create an eecve resume.
Students will present a “self-markeng” plan to the class and review classmates resumes. Students will aend
Goodwill Industries Job Services for resume assistance.
Clock hours awarded: 4 Lecture hours,
Prerequisites: all prior courses
Externship
Students will aend aliated clinical sites and perform the dues of a Medical Assistant under the supervision of a
Medical Assistant Preceptor. Students will be expected to be at the clinical site all days of the week the clinical site
is open for business. Students will be evaluated by the preceptor for clinical and administrave skill knowledge and
performance. Students will be expected to keep the clinical site preceptor and training site informed of any
irregularies that arise.
Clock hours awarded: 120 hours Externship hours’ minimum
Prerequisites: Successfully compleng all previous courses and minimum of 75% score on all
exams including the nal examinaon.
Successfully compleng all the laboratory competency demonstraon.
Successfully compleng externship hourly requirements.
Medical Oce Specialist
Regional Center for Border Health, Inc.
Family Behavioral Integrated Services
For more informaon:
214 W. Main Street
Somerton, AZ 85350
928.627.9222
www.myfamilybihs.org
An Integrated, Comprehensive and Connuum Primary Behavioral
Healthcare Model
• Children and Adult Services
• Substance Abuse Evaluaon and Treatment
• Family & Individual Therapy
• Psychiatric Health and Medicaon Management
• Family Support Services (case management, family, peer and direct
support)
• DUI Screening, Treatment and Educaon Services
• Misdemeanor Domesc Violence Services
• Group Support Counseling Sessions
SLWIC Family Behavioral Integrated Services is commied to provide the
best quality of service by ensuring all clients receive the proper treatment.
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PROGRAM OBJECTIVE
The Nursing Assistant Program is a 6-week program of full me educaon which includes a total of 153 hours of
instrucon (as required by the Arizona State Board of Nursing). The program is designed to prepare students for
cercaon as a nursing assistant. A nursing assistant is a licensed caretaker who assists in performing acvies of
daily living to persons in skilled nursing facilies, hospitals, and/or doctor’s oces. They are supervised by Licensed
Praccal Nurses and Registered Nurses in the healthcare seng. The nursing assistant performs delegated
procedures that are commensurate with the Arizona Board of Nursing Nurse Aide Pracce Acts.
This training is Licensed by the Arizona State Board of Nursing.
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health Careers
and complete required student le forms. During this orientaon, students will be provided a short Medical
Terminology course with an evaluaon at the end of the course to measure understanding. Students will be taught
how to “break down” medical terms using prexes, root words and suxes to promote a basic understanding of the
terminology used in the medical eld.
Clock hours awarded: 0 Lecture, 0 Lab
Prerequisites: None
Introducon to Nursing
Students will be introduced to the Health Care Agencies they will perform the majority of their skills in. Students
will learn about the essenal dues, the dierent regulaons that apply to their career path. Students will compare
& contrast their own ethical beliefs with those found in the medical eld. Privacy will be discussed and
condenality regulaons reviewed.
Clock hours awarded: 4 Lecture hours , 0 Lab hours awarded
Prerequisites: orientaon
Infecon Control & Safety Measures
During this course, the students will learn about how infecons occur, how they may be transmied and how to
prevent the spread of pathogens. Students will learn and understand Standard Precauons and learn about Blood
Borne Pathogen standards as it applies to the workplace. Students will begin the learning process of basic nursing
skills by viewing demonstraons and then performing the skill under the supervision of the instructor/assistant. By
learning these skills early in the program, the skill will be reinforced for appropriate pracces throughout the
program.
Clock hours awarded: 7 Lecture hours , 3 Lab hours awarded
Prerequisites: Introducon to Nursing.
Body Structure, Funcon, Vital Signs, Mechanics, Posioning & Transfers
During this course, the students will learn about the Anatomy & Physiology of the Human Body. Students will learn
and understand the basic interacons that occur in the normal person. Students will be able to recognize common
body disorders by comparing the “normal” to what is actually observed. Students will learn about the dierent vital
signs, learn how to measure, document and recognize abnormalies within the vital signs measured.
Clock hours awarded: 13 Lecture hours, 5 Lab hours awarded
Prerequisites: Infecon Control & Safety Measures
Nursing Assistant
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Growth & Development Throughout the Lifespan
During this course, the students will be taught the growth and developmental process from birth through end of life.
Students will be able to recognize the dierent psychological needs at dierent stages of the life cycle. Students will
learn about human sexuality and how this applies in health care sengs. Students will learn about common mental
health changes that occur with aging and how spiritual needs can be supported.
Clock hours awarded: 6 Lecture hours, 0 Lab hours awarded
Prerequisites: Body Structure & Funcon and Vital Signs
Personal Hygiene & Grooming
Paents have specic personal hygiene needs. Students will learn how appropriate grooming techniques are applied
to assist the resident with their ADLs. Students will learn about personal hygiene needs and learn techniques on how
to assist the paent with meeng these needs. Students will learn the importance of healthy urinary and bowel
eliminaon paerns, and how to obtain specimens of each. Students will learn how to test for specic problems from
these specimens. Students will learn about common disorders within the gastrointesnal tract, bowel disorders and
common urinary disorders.
Clock hours awarded: 5 Lecture hours, 2 Lab hours awarded
Prerequisites: Body Mechanics, Posioning, & Transfers
Nutrion & Fluid Intake/Output
Students will learn about proper nutrion and how nutrients help maintain homeostasis in the human body.
Students will demonstrate knowledge of assisng residents with drinking of liquids, eang meals, seng up food
trays and observing any refusals by the resident. Students will be able to recognize common dietary needs such as
consistency alteraons. Students will be able to demonstrate pre/post-operaon cares regarding uid intake and
output measurements. Students will demonstrate the ability to obtain accurate blood pressures as they are assigned.
Clock hours awarded: 6 Lecture hours, 2 Lab hours awarded
Prerequisites: Personal Hygiene & Grooming
Wound, Surgery & Respiratory Care
Students will learn about wounds, how they occur, how they are treated and how to prevent pressure ulcers.
Students will review the respiratory system, understand the gas exchange in the lungs and at the cellular level.
Students will be able to recognize oxygen demands in paents with common respiratory system disorders. Students
will learn to report, document and assist the nurse in meeng these oxygen needs. Students will assist with the
admission/discharge process and learn what their role is during this process. Students will be able to assist the nurse
with hot/cold applicaons, wound cares and physical examinaons.
Clock hours awarded: 6 Lecture hours, 2 Lab hours awarded
Prerequisites: Personal Hygiene & Grooming
Nursing Assistant
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CPR & First Aid
Students will learn Cardio-Pulmonary Resuscitaon techniques. Students will be able to recognize the emergency
when CPR may be necessary. Students will demonstrate CPR techniques on the adult mannequin and child
mannequin. Students that successfully test & demonstrate these techniques will be cered at the end of this
course.
Clock hours awarded: 5 Lecture hours, 4 Lab hours awarded
Prerequisites: Personal Hygiene & Grooming
Rehabilitaon, Nursing, Body Disorders
During this course, students learn the dierence between rehabilitaon and restorave nursing. Students are able
to apply rehabilitaon techniques to the paent to return them to a prior level of ADL performance. Students using
restorave nursing techniques will assist the resident to reach the highest ADL ability within the limits of their
disabilies. Students will be able to idenfy common structural, health and aging disorders and how these disorders
may limit the paent’s ability to self-perform their ADLs.
Clock hours awarded: 8 Lecture hours, 4 Lab hours awarded
Prerequisites: Personal Hygiene & Grooming
Developmental Disabilies, End of Life Care and Mental Health Disorders
Students will understand and apply developmental theories and how interrupons in this development may lead to
developmental disabilies. Students will understand the genec problems that may occur prior to birth, injuries that
may aect the development of the fetus or newborn, how injuries later in life may cause the person to stop the
development process. Students will be able to recognize the dierence between “growth” and “development”.
Students will be exposed to end of life concepts as dened by Dr. Elizabeth Kubler Ross and how these concepts may
be applied to the paent/family during end of life processes. Students will also explore their own work ethics and
how this applies to the dues of a nursing assistant. Mental health disorders that are commonly seen in the residen-
al facility are explored.
Clock hours awarded: 5 Lecture hours, 1 Lab hours award
Prerequisite: Digesve, Reproducve and Mental Health Disorder
Clinical Externship
Students will observe, demonstrate and assist nursing home residents in aliated facilies. Students will be
supervised by their instructor and program assistant. Students are expected to safely demonstrate skills learned in
the laboratory seng, apply knowledge gained from lectures and report/document any unusual paent events.
Clock hours awarded: 65 Clinical hours awarded
Prerequisites: Digesve, Reproducve and Mental Health Disorder
Nursing Assistant
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PROGRAM OBJECTIVE
The Phlebotomy Technician Program is a 2-week program with a total of 40 clock hours that works under the
supervision of a license medical laboratory technician, physician, or other individual with an advanced degree in
biomedical or related sciences. The Phlebotomy Technician primary funcon is to collect blood specimens from
paents for the purpose of laboratory analysis. Techniques used for this blood collecon are taught which includes
paents preparaon, processing, safety and regulatory compliance. The training program prepares the student for
employment as a phlebotomy technician.
Must be an acve AZ Cered Nursing Assistant, Emergency Medical Technician, Medical Assistant or have college
level Health educaon such as Anatomy & Physiology, Microbiology, Nursing Chemistry (not all inclusive).
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health
Careers and complete required student le forms. During this orientaon, students will be provided a short
Medical Terminology course with an evaluaon at the end of the course to measure understanding. Student will
be taught how to “break down” medical terms using prexes, root words and sux’s to promote a basic
understanding of the terminology used in the medical eld
Clock hours awarded: 0 Lecture hours, 0 Lab
Prerequisites: None
Paent Preparaon
Students are able to witness appropriate introducon & greengs to paents. An emphasis is placed upon
excellent customer service. Many paents are anxious prior to having a blood collecon procedure performed,
the student is shown dierent ways to help the paent relax. Diering consents are discussed and where each
applies.
Clock Hours awarded: 5 Lecture hours, 1 Lab hours
Prerequisites: Orientaon
Collecon Techniques
A thorough descripon of the procedures of blood collecon is given. Blood collecon site selecon is explained
and common complicaons discussed. The order of draw is explained and why this is important to follow. Students
gain an understanding of the labeling and handling of blood specimens.
Clock hours: awarded: 5 Lecture hours, 1 Lab hours
Prerequisites: Paent Preparaon
Phlebotomy Technician
Phlebotomy Praccum
Somerton, AZ
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Processing
HIPAA, CLIA, and Osha regulaons highlights are reviewed and the signicance of each discussed. Student learn
how to properly label specimens for processing in the laboratory. Students discuss the importance of following
manufacturer guidelines for equipment use, how to verify expired or outdated supplies, pre-collecon problems,
signs and symptoms of paents anxiety and how to handle the sample following collecon.
Clock hours awarded: 5 Lecture hours, 1 Lab hours
Prerequisites: Collecon Techniques
Safety and Compliance Consideraon
OSHA, NIOSH, JCAHO, CLSI guidelines are reviewed. Specic areas relang to the NHA Cercaon Exam is
discussed and demonstrated. Student will be prepared for the clinical experience upon compleon.
Clock hours awarded: 5 Lecture hours, 1 Lab hours
Review /Final Exam
All areas previously discussed and pracced will be reviewed. Specic areas relang to the NHA Cercaon Exam
is discussed and demonstrated. Students will be prepared for the clinical experience upon compleon.
Clock hours awarded: 1 Lecture hours, 5 Lab hours
Prerequisites: Safety and Compliance Consideraon
Externship
Students are assigned to a clinical laboratory in which they will be required to perform 40 blood specimen collaon
procedures. Students may ulize “volunteers” for obtaining blood specimen’s at the instructor's discreons.
Clock hours awarded: 10 Externship hours awarded
Prerequisites: Successfully compleng all previous exams with a 75% or higher score prior to
aending the externship
Learning Tips:
• Study with teams or alone.
• Create your perfect study area
• Get all your materials, study guide, and
wring utensils in front of you.
• Turn your notes into ash cards
• Snack healthy while you study
• Narrow it down-focus on the most
important topics.
Phlebotomy Technician
Classroom-One on One Phlebotomy Praccum
Somerton, AZ
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PROGRAM OBJECTIVE
The Caregiver program is a 3-week program with a total of 75 clock hours. Caregiving is an entry level posion where
a person learns the skills of assisng clients with their acvies of daily living, light housekeeping & meal
preparaon. During the program students will gain an understanding of the client needs & how to assist the client
with their specic needs. Care givers are frequently employed in assisted Living facilies & Home Health/Hospice
agencies. As the populaon ages, the demand for Caregivers is increasing substanally.
This program is approved by the Arizona State Board of Nursing Care Instuon Administrators & Assisted Living
Facility Managers. Regional Center for Border Health, Inc./Collage of Health Careers holds an instuonal
accreditaon by the Accreding Bureau of Health Educaon schools.
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health Careers
and complete required student le forms. During this orientaon, students will be provided a short Medical
Terminology course with an evaluaon at the endo of the course to measure understanding. Students will be taught
how to “break down” medical terms using prexes, root words and suxes to promote a basic understanding of the
terminology used in the medical eld
Clock hours awarded: 0 Lecture hours, 0 Lab
Prerequisites: None
Home Care and Healthcare Systems
This course introduces student to the world of healthcare. In this course the students learn about various types of
healthcare facilies/organizaons. Students Learn what the “scope of pracce” & how it will relate to their pracce.
An introducon to state & Federal regulaons is reviewed, along with specic state & federal departments.
Clock hours awarded: 1 Lecture hours
Prerequisites: Orientaon
Legal and Ethical Issues
Legal & Ethical Issues encourages students to explore
their own morality & apply that to the workplace.
Emphasis is placed on the legality of an acon along
with the ethical dilemmas that may occur. This course
will be full of open discussion with the instructor.
Clock hours awarded: 3 Lecture hours
Prerequisites: Home Care & Healthcare system
Communicaon and Interpersonal Skills
Communicaon & Interpersonal skills are required to be pracced in the job seng. During the 4 hours of this class
students will explore appropriate communicaon with their peers & how this will relate to the client. Understanding
verbal & non-verbal communicaon is an important skill the caregiver needs to gain the trust of the client.
Clock hours awarded: 1 Lecture hours
Prerequisites: Legal & Ethical Issues
Caregiver
Learning Caregiver Skills—Nursing Home Lab
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Infecon Control
Infecon control explains the way infecons get passed from one person to another. During the lecture poron,
students will be shown the basics of sanitaon, disinfecon & sterilizaon. During the laboratory pracce, students
will demonstrate hand washing, sanitaon & disinfecon of surfaces.
Clock hours awarded: 2 Lecture hours, 3 Lab hours
Prerequisite: Communicaon & Interpersonal Skills
Safety Concepts
Safety concepts are important to prevent injuries in the workplace. Body mechanics, posture, body alignment &
other concepts are discussed during lecture. Students will then pracce skills learned. Students will be taught &
cered in cardiopulmonary resuscitaon.
Clock hours awarded: 2 Lecture hours 2 Lab hours
Prerequisites: Infecon Control
Holisc Approach to Understanding Clients
During this course, students will give an overview of the anatomy & physiology of the human body. The Holisc
concept is introduced which will encourage the caregiver to look at the “the Whole person” when assessing for
changes.
Clock hours awarded: 2 Lecture hours
Prerequisites: Safety Concepts
Nutrional Needs
Students will received instrucon on proper nutrion & physical nutrional needs. Caregivers will be working with
clients that may have specic nutrional needs & will gain an understanding of the reasons why the client’s needs
are dierent from general nutrion.
Clock hours awarded: 3 Lecture hours
Prerequisites: Holisc Approach to Understanding Clients
Personal Care, Basic Healthcare & Restorave Skills
During the course, students will gain an understanding of how clients will be taken care of. Specic skills will be
taught & return demonstrated by the student. A few of these skills include transferring a client, feeding a dysphasic
client, assisng with housekeeping chores and many others.
Clock hours awarded: 17 Lecture hours, 5 Lab hours
Prerequisites: Nutrional Needs
Medicaon Administraon
Medicaon Administraon within a healthcare facility is a skill that requires specialized training. During the lecture
& lab pracce students will learn about medicaons & how they are distributed. Students learn about various
classes of medicaons, what common side eects are, what an “adverse reacon” is & how to manage this.
Students also are taught how to pracce “resident’s rights” regarding medicaons. Other medicaon topics are
covered as well.
Clock hours awarded: 15 Lecture hours, 7 Lab hours
Prerequisites: Personal Care, Basic Healthcare & Restorave Skills
Caregiver
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Learning Tips:
• Take breaks.
• Put yourself to the test.
• Get enough sleep.
• Review all your notes and re-read
important passages in your textbook.
• Look up answers rather than struggle
to remember.
• Understand how you learn best.
Mental Health & Care of the Cognively Impaired Person
Mental illness is full of myths & fallacies. During the lecture, students are taught the dierences between fact
& fantasy. Students learn about physical wellness & how mental health problems could aect this. Students are
taught how to deal with the cognively impaired client appropriately.
Clock hours awarded: 5 Lecture hours
Prerequisites: Medicaon Administraon
Home Management & Maintenance
Students are provided lecture regarding basic housekeeping skills, basic maintenance techniques & how to develop
cleaning schedules.
Clock hours awarded: 3 Lecture hours
Prerequisites: Mental Health & Care of the Cognively Impaired Person
Service Plans
Students are provided with informaon about the importance of the Service Plan. How a Service Plan is developed
is discussed, how the intervenons listed are implemented & how the caregiver is able to nofy their supervisor for
needed adjustments to the Service Plan.
Clock hours awarded: 2 Lecture hours
Prerequisites: Home Management & Maintenance
Career Development
Students encourage to discuss further plans with their new career. Resume wring, job searches, dierent ways to
manage stress & money are discussed. Students are encouraged to create a resume & develop a job search plan.
Clock hours awarded: 2 Lecture hours
Prerequisites: Service Plan
Caregiver
Pracce at its best
Somerton, AZ
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Program Objecve
The Nutrion and Food Service Management is a 10-week, 360 hour program which will provide parcipants with the
praccal knowledge and skills to obtain sasfactory employment in the food service industry . Many food service
locaons are required to have a sta member with the training & cercaon needed to operate a safe
establishment. This program has been approved by the Arizona State Board for Private Post-Secondary Educaon.
Regional Center for Border Health, Inc./College of Health Careers holds an instuonal accreditaon through the
Accreding Bureau of Health Educaon School.
Orientaon
Students will be provided an overall orientaon of Regional Center for Border Health, Inc. College of Health Careers,
and complete required student le forms. During this orientaon, students will be provided ways to study, how the
courses will be presented and what tesng procedures will be performed.
Clock hours award: 0 Lecture hours
Prerequisites: None
Lifestyle Management, Nutrion and Self Esteem
This program will provide parcipants with praccal knowledge of life skills management and the impact on personal
life and the workplace. Topics covered include: Self Esteem, Self Image, Atude, Self Management, Time
Management, Goal Seng and Geng Organized.
Clock hours award: 40 Lecture hours
Prerequisites: Orientaon
Job Responsibilies
This program will provide parcipants with complete instrucon and knowledge of on-the-job responsibilies and
tasks to perform on a regular workday guided by program policies and procedures. The program will work with the
Somerton Main Street Cafe Employee Policies & Procedures and will discuss topics such as: Punctuality, Opening &
Closing Shop, Taking Orders, Cash Register Opening/Closing, Money Handling, Food Preparaon and Service,
Ordering, Receiving, Inventory & Storing, Cleaning up and Food Handler’s Card.
Clock hours award: 8 Lecture hours,
Prerequisites: Lifestyle Management,
Nutrion, Self-Esteem
Kitchen Management
Parcipants learn and apply praccal knowledge relang to nutrious, safe food to be served to customers.
Parcipants will learn and apply praccal knowledge about every step in the process by which goods and services are
brought into the food service operaon. Sanitaon and safety policies will be covered relang to food handling and
cleanliness of the food service operaons.
Clock hours awarded: 16 Lecture hours, 10 Lab Hours
Prerequisites: Job Responsibilies
Menu & Recipe Planning, Analyzing Meals, Customer Service
Parcipants will discover new techniques on recipe planning, creang eecve & tasteful menus. Menu analysis will
determine cost eecveness of meals planned to be served & how recepve customers are toward menu choices.
Parcipants learn and apply basic knowledge relang to customer service and demonstrate how eecve customer
service will ensure the success of the organizaon.
Clock hours awarded: 24 Lecture hours, 8 Lab Hours
Prerequisites: Kitchen Management
Nutrion and Food Services Management
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Customer Service
Parcipants learn and apply praccal knowledge relang to eecve Customer Service. Parcipants will learn how
eecve customer service will ensure connued success of the organizaons, how to deal with unhappy customers
and how to resolve conicts within the organizaon or with customers.
Clock hours awarded: 40 Lecture hours
Prerequisite: Menu & Recipe Planning, Analyzing Meals, Customer Service
Teamwork, Vising Facilies
Parcipants learn and apply praccal knowledge revolving around the ability to apply interpersonal skills in the
workplace. This applicaon of teamwork theories are crucial for the employee to be able to work as a team member.
Clock hours awarded: 16 Lecture hours, 6 Lab hours
Prerequisite: Customer Service
Health Educaon & CPR
Parcipants learn and apply praccal knowledge of nutrion and how to apply this knowledge to tear or avoid
chronic disease development. Parcipants become aware of lifestyle choice and how culture aects the food choice
that are made on a daily basis. Parcipants are taught cardiopulmonary resuscitaon and how to clear airways of
obstrucons.
Clock hours awarded: 16 Lecture hours, 6 Lab hours
Prerequisites: Teamwork
ServSafe Cercaon
Parcipants learn and apply ServSafe training within the food service agency. The ServSafe training and cercaon is
naonally recognized by more jurisdicons than any other food safety training & cercaon programs. As a result of
this training the parcipants will be qualied to sit for the ServSafe naonal cercaon examinaon and be able to
apply principles discovered to the food service workplace.
Clock hours awarded: 16 Lecture hours
Prerequisites: Health Educaon & CPR
Career Development, Review
Parcipants learn and apply praccal knowledge and skills
necessary to obtain employment in the food service industry.
Clock hours awarded: 16 Lecture hours, 18 Lab hours
Prerequisites: Health Educaon & CPR
Externship
Students will aend performed clinical dues in the La Cocina interspersed with the lecture poron of the course.
Praccal applicaon of material learned rst will be ulized in the externship site as assigned by the instructor. All
students will be supervised by the instructor that will not exceed a 1:10 rao.
Clock hours awarded: 120 Externship hours minimum
Prerequisites: Successfully compleng all previous courses with a 75% of higher score.
Successfully compleng all required externship assignments/demonstraons
Nutrion and Food Services Management
Nutrion & Food Service Externship
Somerton, AZ
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By 2020, Mental Health First Aid in the USA will be as common as CPR and First Aid
Youth Mental Health First Aid is the help oered to a young person experiencing a mental health
challenge, mental disorder, or a mental health crisis. The rst aid given unl appropriate help is
received or unl the crisis resolves.
Why Mental Health First Aid?
Mental health problems are common
Sgma is associated with mental health
problems
Professional help is not always on hand
Individuals with mental health problems oen
do not seek help
Many people……….
are not well informed about mental health
problems
do not know how to respond
Spectrum of Mental Health Intervenon
Examine the Impact of Change
Is the Youth Struggling
✓In School
✓In Social Sengs
✓In Daily Acvies
Warning Signs:
Withdrawing from friends, family and social
acvity.
Becoming secreve; need for privacy seems to
be hiding something.
Losing interest in favorite acvies and not
replacing with other pursuits.
Fear or suspiciousness of others or a strong
nervous feeling.
Experiencing extreme highs and lows having
mood swings.
For more informaon on trainings please contact:
Claudia Gonzalez
YMHFA Program Coordinator
AmeriCorps Member
950 E. Main Street, Building A
Somerton, Arizona
(928) 453-9596
“Symptoms of a mental health illness can oen appear similar to typical
development during this period”.
Youth Mental Health First Aid
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The Regional Center for Border Health, Inc./Western Arizona Area Health Educaon Center (WAHEC)
are providing professional connuing educaon for civilian primary care, mental and behavioral
health, and other health care providers, giving them the knowledge and skills needed to recognize
and address the needs of this special populaon.
Veterans face substanal need for enhanced and specialized behavioral health care due to both above
average prevalence to Post-Traumac Stress Disorder (PTSD) and Traumac Brain Injury (TBI), and also
due to issues related to reintegraon into civilian and family life. The AHEC Veterans Mental Health
Project (VMH) is a specic iniave funded by HRSA to meet the needs of civilian health care professionals
in providing high quality, culturally competent care to the veteran populaon. HRSA sta and NAO
leadership have long promoted using exisng AHEC experse and resources to address this need, rmly
believing that the AHEC network is an expedious and eecve vehicle for geng informaon into the
hands of providers.
Veterans Mental Health – Project HERO “Helping Everyone Reach Out”
Objecves
• Develop an understanding of veterans returning from Afghanistan, Iraq, and other overseas
missions.
• Bring awareness of military culture to improve services provided to veterans, acve military and
their families.
• Increase awareness of Traumac Brain Injury (TBI) and Post-Traumac Stress Disorder (PTSD).
• Increase knowledge of treatment opons.
Caring for our heroes:
Acve Military, Veterans and Their Families
For more informaon please contact us at:
950 E. Main Street, Building A
Somerton, Arizona
(928) 315-7600
www.rch.org
Project HERO
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GENERAL ADMISSION APPLICATION PROCESS
How to apply:
All Interested parcipants must submit a completed
admission applicaon either by mail or in person. The
Admission Representave will contact and interview the
parcipant to ensure all requirements for acceptance are
met. The following items are required to process the
applicaon:
-Admission Applicaon
-Request for High School Diploma or GED
-Pass the Test for Adult Basic Educaon (TABE): The TABE
test is a diagnosc test used to determine a student’s skill
levels and aptudes. Students must obtain 8.0 score in
order to enroll in classes at the College of Health Careers
and/on under the discreon of the President & CEO
student may be admied to the program.
-Tuion Payment Plan Contract; if applicable
—Phlebotomy Technician prerequisite: Must be an acve
AZ Cered Nursing Assistant, Emergency Medical
Technician, Medical Assistant or have college level Health
educaon such as Anatomy & Physiology, Microbiology,
Nursing Chemistry (not all inclusive).
-Nursing Assistant requirements include: criminal
background check, health and drug screening required
prior to place a student in a clinical agency.
**All classes are taught in English except for the Nutrion
and Food Service Management program. This course is
taught in both English and Spanish, therefore, students
enrolled are exempt from Admission policy requirements
due to language barrier (i.e. High School Diploma, and
pass entrance exam– TABE Test).
PROGRAM COURSE CANCELLATION
The Regional Center for Border Health, Inc. College of
Health Careers may be required to cancel programs or
programs when necessary. In addion, programs may not
begin on their scheduled start dates in the event of
certain circumstances, such as faculty unavailability or
insucient enrollment. In such situaons, the instuon
will work with students in an eort to provide them with
the opportunity to reschedule the program if available.
Any payments made for any program, will be
refunded or applied to another program.
SATISFACTORY PROGRESS
Regional Center for Border Health, Inc. College of Health
Careers require all students to move toward the
compleon of a cercate. Student progress will be
reviewed during the period of instrucon to ensure
appropriate academic progress. Students must meet the
following minimum standards to successfully complete
any program:
• Successfully pass the program with a 75% or above
• Parcipate in classroom, laboratory, or clinical seng
program acvies
• Successfully complete any externship assignments
• Complete the program of study within a maximum
me frame with clock hours and weeks required for
the specied program study
• Clear any outstanding nancial obligaons to the
College
RCBH, Inc. College of Health Career provides weekly
performance updates to all students.
Regional Center for Border Health, Inc. College of Health
Careers denes Sasfactory Academic Progress as follow:
Prior to any cercaon examinaons, course skills and
content reviews are oered to students. To maintain
sasfactory academic progress, students must maintain
the minimum standard of a 75% grade average by the
stated me-frame for each program
• Caregiver at the end of week 1
• Nursing Assistant at the end of week 2
• Medical Oce Specialist at the end of week 3
• Medical Coder & Biller at the end of week 5
• Nutrion & Food Services at the end of week 3
• Phlebotomy at the end of week 1
If students do not meet the minimum standard of 75%
grade average by the me-frame indicated above, they
will be placed on Academic Probaon.
Admission Informaon
Academic Informaon
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Financial Aid Sasfactory Academic Progress
RCBH, Inc. College of Health Career applies a standard
Sasfactory Academic Progress to all qualied
programs. During the review of Sasfactory
Academic Progress, the following programs are
reviewed:
• Medical Oce Specialist at the end of week 5.
Student must aain a 75% average for their
exams & have aended 152 hours of classroom/
laboratory instrucon. A nal review occurs aer
student has completed all classroom, laboratory
externship requirements.
• Medical Coder & Biller at the end of week 7.
• Student must aain a 75% average for their
exams & have aended 152 hours of classroom
instrucon. A nal review occurs aer students have
completed all classroom requirements.
• Students must aain a 75% average for their
exams & have aended 247 hours of classroom/
laboratory instrucon and successfully complete
assigned self-study assignments & observaonal
externship. A nal review occurs aer students have
completed all classroom, laboratory, self-study &
externship requirement.
All students must complete their program of study by a
maximum of 150% of me as measured in clock hours.
Program lisng is as follows:
• Nutrion & Food Service scheduled hours is 360 clock
hours, 150% equals 540 clock hours
• Medical Coder & Biller scheduled hours is 300 clock
hours, 150% equals 450 clock hours
• Medical Oce Specialist scheduled hours is 309 clock
hours, 150% equals 463.5 clock hours
• Nursing Assistant scheduled hours is 153 clock hours,
150% equals 229.5 clock hours
• Phlebotomy Technician scheduled hours is 40 clock
hours, 150% equals 60 clock hours
• Caregiver scheduled hours is 75 clock hours, 150%
equals 97.5 clock hours
ACADEMIC PROBATION
Academic Probaon period has a maximum meframe of
two weeks. Aer the Academic Probaon period has
concluded, the student must meet the minimum standard
of 75% grade average or student will be terminated from
the program. (VA student’s Educaon Benets will be ter-
minated)
REMOVAL FROM PROBATION
Students will be removed from Academic Probaon, if
their grade average has reached 75% or above by the
conclusion of the Academic Probaon period.
GRADING PROCEDURES
The Regional Center for Border Health, Inc. College of
Health Careers grading procedure is as follows:
A = Excellent (95 – 100%) D = Failing (Below 75%)
B = Good (85 - 94%)
C = Average (75 – 84%)
The instuon has established the following grading
guidelines to be complied by all faculty members.
P = Passing: Students in specic courses may be awarded
the grade of “P” (Passing). The grade of “P” denotes that
students have sasfactorily completed that secon of the
course.
F = Failing: Quality and quanty of work in and out of
class is unacceptable.
Grade reports indicate course taken, clock hours
received, and grade assigned. A student who has failed to
make payment for tuion of a course will have the grade
withheld unl payment is made.
MAXIMUM TIME FRAME
All students must complete their program of study by a
maximum of 150% of me as measured in clock hours.
(VA beneciaries cannot have their VA benets extended
due to absences.)
Academic Informaon
Follow us on:
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PROGRAM TUTORING
Students meeng a minimum of 60% AND not
obtaining a 75% minimum score during the rst poron of
a course will be oered tutoring services;
• RCBH, Inc. CHC Campus Administrator, or their
designee, will immediately inform student case
manager (s) of the student’s academic performance
• If the student connues to demonstrate below
minimum performance (less than 75% scoring) during
the second poron of the course, the student will be
placed on academic probaon.
LEAVE OF ABSENCE POLICY (LOA)
Students may have voluntary or involuntary issues in their
personal life that interfere with aendance, study me,
or other areas of the program. The “issues” will be
assessed on a case by case basis to determine if
interrupon from a program is necessary. The following
applies for the LOA from a program:
• Student planning any leave should promptly consult
the program instructor and submit a request for leave
of absence to the Campus Administrator or designee
for review.
• A leave of absence from a program may be due to
unforeseen events in the student’s personal life, i.e.
death in the family, unforeseen health problems, or
family issues that require immediate aenon (not all
-inclusive examples).
• Student on nancial aid should review their award
with the Financial Aid Representave before deciding
on a leave of absence.
• Students are eligible to have a break in aendance
(LOA) of up to 5 instruconal days without being
unocially withdrawn from a program eecve on
the rst day of LOA approval. (Does not apply for the
Phlebotomy Program).
• Students are to return on or before the LOA end date.
• If a student does not ocially return on stated date,
withdrawal procedures will begin.
• Denied LOA requests may be presented to the
President & CEO of RCBH, Inc., whose decision is nal.
FINANCIAL AID PROBATION
• Students are reviewed at the midpoint of their
(Federal Financial Aid eligible) program. If it is found
that the student has not met both the grade and
pace, the student would be deemed ineligible for
Federal Financial aid for the next payment period.
Students have the right to appeal this decision.
FINANCIAL AID APPEAL PROCESS
• A Student that has been placed on Financial Aid
probaon has the right to appeal that decision.
• Migang circumstances will be considered prior to
the decision to withdraw a student on an
individual basis.
• To appeal the decision, the student must
perform the following.
• Student must submit a wrien peon, why they
think the decision made should be migated. This
appeal is to be submied to the Campus
Administrator no later than 10 days aer the student
was placed on Financial Aid Probaon:
• The peon must contain all documentaon
required to migate the nancial aid probaon.
• If the appeal peon is accepted, federal
nancial aid may be reinstate for the next
payment period.
• Migang circumstance will be considered prior to
the decision to place a student nancial aid
probaon.
STUDENT SUSPENSION
All students are expected to conduct themselves in an
ethical and professional manner. Students who commit
academic dishonesty or acts in an unprofessional manner
will immediately be suspended from the program. Below
are suspension examples (not all inclusive):
• Cheang
• The or damage to property
• Furnishing false informaon to RCBH, Inc. CHC
• Forgery, alteraon or misuse of RCBH, Inc. CHC
documentaon
• Sexual Harassment
• The
• Possession, selling, or being under the inuence of
any substance during school hours is prohibited
• Failure to meet academic standards.
Academic Informaon
MOS—Praccum is key to SUCCESS
Classroom—Somerton, AZ
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ACADEMIC EXPULSION FROM A PROGRAM
Student progress will be reviewed on a weekly basis to
determine if student connues in the program. The
following standards will apply:
• If the probaonary student connues to fail at meeng
the minimum standards set forth above;
• the student will be expelled from the program and may
be allowed to re-enroll at a later date.
• Students will be withdrawn if a sasfactory
academic progress is not maintained.
• Students who do not complete a program within the
specic me frame will be withdrawn from the course
and may be eligible to re-enroll in the next available
course without an addional cost.
• The maximum me frame allowed is 150% of the
assigned “clock hours” awarded. Example: Medical
Oce Specialist – 13.5 weeks or 463 clock hours.
• The minimum standards for compleon of assignments
for all programs are listed in each program syllabus.
These standards are divided into secons that a student
must successfully complete before progressing to the
next secon of instrucon.
• Students must maintain a 75% or above which is a
requirement to test for state or naonal cercaon.
• Students will aend all lectures, assigned laboratory
and clinical/externship me and earn “clock hours” for
this aendance.
• A student that has been expelled from a program, may
be allowed to re-apply and be accepted into a
subsequent program DEPENDING UPON THE REASON
FOR EXPULSION.
STUDENT RE-ENROLLMENT
A student who has been dismissed, suspended or
expelled from a program has the right to appeal the
decision. Migang circumstances will be considered
prior to the decision to withdraw a student on an
individual basis. To appeal the decision, the student must
perform the following:
• Students must submit a wrien peon why they think
the decision made should be migated. This appeal is to
be submied to the Campus Administrator or designee no
later than 10 days aer the student was expelled from
the program;
•The peon must contain all documentaon required to
migate the academic probaon, suspension, dismissal or
expulsion;
•If the peon is accepted, the student may re-enroll in
the current session;
• Migang circumstances will be considered prior to the
decision to withdraw a student on an individual basis.
Follow-up appeals may be submied no later than 120
days following student withdrawal;
• Denied peons may be presented to the President &
CEO of RCBH, Inc., whose decision is nal.
Students intending to resume studies aer an
interrupon or LOA should note that the program
requirements may change, and some courses may not be
oered each term. The Campus Administrator will
determine an alternave plan of study, if necessary.
Alternave plans of study may result in addional
coursework requirements and tuion obligaons. The
student may be required to re-apply using the standard
applicaon process if the program has changed since their
last enrollment.
FAILURE TO COMPLETE A PROGRAM
Any student that fails to complete a program within the
prescribed me frame, due to a Leave of Absence,
academic probaon, suspension, dismissal or expulsion
from the program. The following applies to:
• A student that does not wish to complete the program
currently enrolled in, may transfer into another oered
program when that program is oered; if on probaon
the student can withdraw from the rst program and
re-enroll in the following new program as a new
student no longer in probaon;
• Students that fail to successfully complete their course
of study for 2 dierent programs or classes will not be
allowed to re-apply for a third aempt;
• A student that fails a poron of a program will
be provided tutoring to ensure competency in that
poron of the program. Make-up tests, skills
re-view or addional clinical/externship hours may be
oered to ensure the student is competent to
meet the objecves of the program.
• Student not achieving the minimum standard of
Sasfactory Academic Progress (SAP), or who fail to
meet the minimum standards at the end of the
probaonary period, may be dismissed from
Regional Center for Border Health, Inc. College of
Health Careers, unless the student wishes to
connue without being eligible for Federal
Financial Aid.
Academic Informaon
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ACADEMIC APPEAL PROCESS
A student who has been dismissed, suspended or
expelled from a program has the right to appeal the
decision. Migang circumstances will be considered
prior to the decision to withdraw a student on an
individual basis. To appeal the decision, the student must
perform the following:
• Students must submit a wrien peon why they think
the decision made should be migated. This appeal is
to be submied to the Campus Administrator no later
than 10 days aer the student was expelled from the
program;
• The peon must contain all documentaon
required to migate the academic probaon,
suspension, dismissal or expulsion;
• If the peon is accepted, the student may re-enroll in
the current session;
• Migang circumstances will be considered prior to the
decision to withdraw a student on an individual basis.
Follow-up appeals may be submied no later than 120
days following student withdrawal;
• Denied peons may be presented to the President &
CEO of RCBH, whose decision is nal.
ADVANCED PLACEMENT/TRANSFER POLICY
Regional Center for Border Health, Inc. College of Health
Career does not accept prior educaonal credit or
training will not be accepted for tradional students. All
VA beneciaries ulizing GI Bill® benets will have all
prior educaon and training evaluated, including military
training and credit will be given when appropriate.
Transfer credits recognized by USDE or CHEA will be
considered for acceptance. RCBH, Inc. CHC does not
guarantee transfer of any course/program work to
another instuon. This instuon will inquire about
each Veteran’s previous educaon and training, and
request transcripts from all prior instuons, including
military training, tradional college coursework and
vocaonal training. Previous transcripts will be
evaluated, and credit will be granted, as appropriate.
GRADE REPORTING AND TRANSCRIPTS
At the end of each course, the faculty member
submits grades for students. Grades are available to
students who have paid all tuion and fees owed.
Transcripts will be released only to students who have
paid all tuions and fees. Transcripts can be requested
through the Campus Administrator. Transcript or grading
informaon can only be provided to students. The
instuon cannot release student informaon to third
party without authorizaon. All student academic
records are retained and secured. Students can request
transcripts by compleng a transcript request form. It
takes 2 – 3 business days to process the request. All
ocial transcripts will be mailed out directly to the
requesng instuon. RCBH CHC provides a cercate of
compleon upon successfully meeng of all
requirements.
RCBH, Inc. CHC provides a Cercate of Compleon upon
successfully meeng all requirements listed in the course
catalog. If further licensure/cercaon is required by
State or Federal regulaons, this Cercate of Compleon
is evidence the student qualies to take the exam.
All records regarding the student’s educaonal
performance, nancial, admission, and lab skills are kept
in accordance with Federal and State of Arizona
regulaons.
TRANSCRIPT FEE
Unocial transcript – FREE
Ocial transcript - $5.00 per copy
STUDENT RECORD MAINTENANCE
Regional Center for Border Health, Inc. College of Health
Careers provides a Cercate of Compleon upon
successfully meeng all requirements listed in the course
catalog. If further licensure/cercaon is required by
State or Federal regulaons, this Cercate of Compleon
is evidence the student qualies to take the exam. All
records regarding the student educaonal performance,
nancial, admission, and laboratory skills are kept
indenitely accordance with Federal, State of Arizona,
and Arizona Private Post Secondary Educaon Board
regulaons and guidelines. Student records are stored
for three years on campus site in a secure locked locaon.
Aer three years the le are stored osite campus in a
secure storage for addional 3 years before destrucon.
Nursing Assistant les are kept for a minimum of three (3)
years before secure destrucon of the physical record
may occur. Student transcripts are kept indenitely
onsite.
Academic Informaon
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EDUCATIONAL DELIVERY
Regional Center for Border Health, Inc. College of Health
Careers method of delivery is residenal only. Regional
Center for Border Health, Inc. College of Health Careers
does not oer distance educaon.
ATTENDANCE
Students are only allowed to miss one (1) day of training.
The absence must be reported immediately to the
instructor and must be made-up. Students who are 15
minutes tardy on three occasions during the course
period, will count as an absence. Students who have
three (3) consecuve unexcused (excluding school
holidays) may be automacally terminated from the
program.
Regional Center for Border Health, Inc. College of Health
Careers does allow students to make up excused
absences that occurred during lecture classes.
Students are required to make-up the required me
during laboratory mes. All absences must be made up
to ensure compleon of the required me. All lecture
content will be measured by wrien examinaon.
Students are responsible for maintaining sasfactory
aendance & examinaon scores. Extenuang
circumstances regarding absences will be evaluated on a
case by case basis.
GRADUATION REQUIREMENTS
To graduate from Regional Center for Border Health, Inc.
College of Health Careers, a student must:
• Pass all required program of study programs
laboratory/clinical, and internships;
• File a completed applicaon for Graduaon form;
• Clear any indebtedness to the training center before
cercate is awarded.
REQUIRED TEXTBOOKS/LEARNING
MATERIALS
The learning materials required for this program of study
will be given at the me of enrollment. The
materials will include all of the necessary
informaon required to complete the cercate
program. Learning materials for Nutrion and Food
Service Management include: Food Handler’s Card Book,
ServSafe Cercaon Book, Kitchen
Management Book, and HACCP Book.
For the Nursing Assistant program, the learning resources
and materials include:
1. Mosby’s Textbook for Nursing Assistants, 10
th
Edion
2. Mosby’s Student Study Guide for Nursing Assistants,
10
th
Edion
3. Watch with a sweep second hand
4. Stethoscope
5. Blood Pressure Cu
6. Gait Belt
7. Uniforms (scrubs)
For the Phlebotomy Technician, the learning resources
and materials include:
1. Phlebotomy Technician (CPT) Study Guide
2. Requision
3. Vacuum Tubes
4. Needles
5. Tourniquet
6. Tubes
7. Specimen Labels
8. Skin Cleaner
9. Gloves
10. Chux
11. Sharps Container
12. Black Ink Pen
For Medical Coder and Biller program, the learning
resources and materials include:
1. AAPC Medical Coding Training Bundle
2. AAPC PMCC Coding Book Bundle
3. PMCC/ISP CPC Student Exam
4. PMCC New Membership
5. Taber’s Medical Diconary
For the Medical Oce Specialist Program, the learning
resources and materials include:
1. Kinn’s The Medical Assistant 14
th
Edion An Applied
Learning Approach
2. Kinn’s The Medical Assistant 14
th
Edion
Student Study Guide & Procedure Checklist Manual
3. Watch with a sweep second hand
4. Stethoscope
5. Blood Pressure Cu
6. Uniforms (scrubs)
Academic Informaon
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For Caregiver program, the learning resources and
materials include:
1. Providing Home Care 5th Edion—A Textbook for
Home Health Aides
2. Workbook: Providing Home Care—A Textbook
for Home Health Aides
3. Stethoscope
4. Blood Pressure Cu
5. Uniform (scrub)
6. Watch
7. Gait Belt
EQUIPMENT/TECHNOLOGY REQUIREMENTS OR
COMPETENCIES
Students will be taught during praccum/internship and
laboratory hours the use of the equipment and supplies
for their program.
LIBRARY RESOURCES
Students can access the following online library
resources:
• Naonal Library of Medicine
• www.medlineplus.gov
• Yuma Regional Medical Center Library
2400 S. Avenue A, Yuma, AZ 85364
• Yuma County Library
2951 S. 21st Drive, Yuma, AZ 85364
• San Luis Library Branch
1075 N. 6th Avenue, San Luis, AZ 85349
• Somerton Library Branch
240 Canal Street, Somerton, AZ 85350
Students receive instrucon in how to navigate the online
library on the rst day of orientaon.
PRACTICUM/EXTERNSHIP
This policy applies to the program that have an
externship such as Medical Oce Specialist, Nursing
Assistant, Phlebotomy, and
Nutrion & Food Service Management.
Nutrion and Food Service Management Cercate
programs has 10 weeks, 360 hours of praccum
experience.
The praccum will be from weeks 3 through 10 and will
apply subjects learned during week 1 and 2. The
praccum will be completed at the “La Cocina”
from Regional Center for Border Health, Inc./College of
Health Careers.
-Students enrolled in the Medical Oce Specialist
Program will complete a Minimum of 120 hours in
contracted clinics by Regional Center for Border Health,
Inc. College of Health Careers.
-Students enrolled in the Nursing Assistant Program will
complete 65 hours of clinical taught by a
Registered Nurse in approved Long Term Care
Facilies contracted with Regional Center for Border
Health, Inc. College of Health Careers.
-Students enrolled in the Phlebotomy program will
complete 40 hours of didacc and praccum at a
contracted clinic by Regional Center for Border Health,
Inc. College of Health Careers. The Program Instructor
will be vising the externship sites on a weekly basis to
ensure students receive the proper experience.
Instructor will provide to student a “student clinical
rotaon evaluaon” and me sheet for the externship
site to complete and evaluate the student skills. The
student is responsible to ensure that me sheets are
faxed to the College of Health Careers on a weekly basis.
Instructor will grade the student clinical rotaon with
pass/fail grade.
-Students will complete the necessary hours of
externship as required for each program for all students.
All externship hours are under supervision by the school
and have an assigned instructor. Students compleng
externship meet with class on a weekly basis.
All Clinical Rotaons does not consist primarily of
clerical, administrave, secretarial or receponist dues.
GRADUATE EMPLOYMENT OPPORTUNITIES
The Regional Center for Border Health, Inc. College
of Health Careers Instute does not guarantee job
placement to graduates upon program compleon or
upon graduaon.
Academic Informaon
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REQUIREMENTS FOR GRADUATES TO PRACTICE
On compleon of this training program, students will
demonstrate an understanding of employment and
career opportunies as a Medical Oce Specialist
working under the supervision of a Physician,
Physician Assistant, or Nurse Praconer and
performs delegated procedures commensurate with the
educaon and training of a Medical Oce Specialist. A
MOS does not diagnose, interpret, design, or modify
established treatment programs or perform any funcon
that would violate any statue applicable to the pracce of
medicine.
According to the Arizona Medical Board, “Medical
assistants are not licensed in Arizona and
cercaon is not required.”
The requirements for Introducon to Food Service
Management graduates to pracce are to obtain the
required Food Handlers Card from the Department of
Health and complete the required immunizaons, such as
the Hepas A and Hepas B. Introducon to Food
Service Management Cercate will provide students
with the informaon required to pass the Food Handler’s
Card, in addion to the ServSafe Cercaon. These two
will be obtained prior to graduaon. Students will also be
advised of the required immunizaons and will refer
students to clinics. These two are required prior to
graduaon.
To pracce as a Nursing Assistant, students must have
graduated from an approved AZ Board of
Nursing CNA program. Proof of graduaon from
Regional Center for Border Health, Inc./College of Health
Careers, allows the student to apply for wrien & skills
cercaon examinaon.
Once a graduate has passed both examinaons, the AZ
Board of Nursing will place that graduates name on the
Cered Nursing Assistant registry. In addion, the
student may apply with the AZ State Board of Nursing for
licensure as a Licensed Nursing Assistant. This will include
addional fees, background check and a ngerprint
clearance card. If there is a problem with student
qualicaons, the student is required to contact the
Arizona State Board of Nursing. Regional Center for
Border Health, Inc. College of Health Careers is not
responsible if the Arizona Board of Nursing refuses
permission to test for licensure.
In addion, the student must apply with the State Board
of Nursing to test for licensure in addion to a clear
background check and ngerprint clearance. If there is a
problem with either, the student is required to contact
the Arizona State Board of Nursing.
Regional Center for Border Health, Inc. College of Health
Careers is not responsible if the Arizona Board of Nursing
refuses permission to test for licensure.
To pracce as a Medical Coder & Biller, its recommended
students must successfully pass the American Academy
of Professionals Coders (AAPC) exam.
To pracce as a Phlebotomy Technician, students must
successfully pass the Naonal Healthcareer Associaon
Cered Phlebotomy Technician Cercaon exam (CPT).
The Phlebotomy Technician works under the supervision
of a Physician, a licensed medical laboratory or other
individual with an advanced degree in biomedical related
sciences.
To pracce as a Caregiver, students must pass the State of
Arizona Board of Examiners of Nursing Care Instuon
Administrators and Assisted Living Facility Managers. In
addion, students must have a clear background check
and ngerprint clearance card.
If there is a problem with either, the student is
required to contact the Arizona Board of Examiners of
Nursing Care Instuon Administrators and
Assisted living Facility Managers. Regional Center for
Border Health, Inc. College of Health Careers is not
responsible if the State of Arizona Board of
Examiners of Nursing Care Instuon Administrators and
Assisted living Facility Managers refuses permission to
test for licensure.
Academic Informaon
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Regional Center for Border Health, Inc. College of Health
Careers is strongly commied to inform the students of
the following policies:
• Campus Security
• Crime Stascs
• Drug Free Campus
• Drug & Alcohol
• Copyright
• FERPA
• Identy The
• Financial Aid
• Sexual Assault
• Student Right to Know
• Voter Registraon
Students can obtain a copy of the policies from the
Campus Administrator or viewed on the College’s Inter-
net Website: hp://collegeoealthcareers.rcbh.edu
FINANCIAL POLICIES & PROCEDURES
Tuion and fees for each program must be paid
according to the terms and condions outlined
below. Students who are not in compliance with their
nancial opon term will not be allowed to aend
programs. A student may be administravely withdrawn
for failure to make payment in a mely manner,
prevenng the student from aending future classes and
praccum sessions, unl the amount owed is paid in full
or sasfactory payment arrangements are made.
All applicable fees and tuion are due and payable as
specied incurred. Students are required to clear any
debt to the instuon before a cercate is awarded.
Students who do not comply with payment plan will be
subject to collecon pracces.
STUDENT FINANCING OPTIONS
Cash Plan: 100% cash payment submied prior to each
program start date.
Corporate Reimbursement Plan: Available for
students whose employers have a wrien
reimbursement policy approved by Regional Center for
Border Health, Inc. College of Health Careers. Tuion will
be deferred a maximum of 15 days from your program
start date.
Alternave Loan Plan: Students may be eligible to
receive an alternave loan to nance their cercate
program. Students are responsible for any tuion and
fees not covered by the alternave loan.
Regional Center for Border Health, Inc. College of
Health Careers Credit Program: Installment loan program
available for paying tuion, books/supplies, uniforms,
and tests/exams fees. An aordable weekly installment
payment plan is worked out to accommodate family
circumstances (In some cases, Regional Center for Border
Health, Inc. College of Health Careers Credit Program may
also provide extended installment loan privileges). The
rst installment is due at the me of registraon.
Delinquent payments may result in loss of borrowing
privileges. If delinquencies are not resolved, student may
be nancially suspended from the training center. Failure
to comply with policies, may result in terminaon of the
agreement, with balance due immediately.
Financial Aid: Regional Center for Border Health, Inc.
College of Health Careers oers the Federal
Direct Loans for the Medical Oce Specialist program for
those that qualify under FAFSA.
FINANCIAL AID DEPARTMENT
Regional Center for Border Health, Inc. College of Health
Careers Financial Aid Department will conrm the
academic progress of all students before any
disbursement is made to ensure that only those
students who are making Sasfactory Academic
Progress (SAP), are considered to be in good
standing and eligible to receive Federal Financial Aid.
Financial Informaon & Fees
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REFUND POLICIES
Tuion Refund Policy is as follows:
Denied: An applicant denied by Regional Center for Bor-
der Health, Inc./College of Health Careers is entling to a
refund of all monies paid.
Three-Day Cancellaon: An applicant who provides
wrien noce within three (3) days (excluding
Saturday, Sunday, and federal or state holidays) aer
signing an enrollment agreement is entled to a
refund of all monies paid. No later than 30 days of
receiving the noce of cancellaon, Regional Center for
Border Health, Inc. College of Health Careers shall
provide the 100% refund.
Other Cancellaons: An applicant requesng cancellaon
more than three days aer signing an enrollment
agreement and making an inial payment, but prior to
entering the school, is entled to a refund of all monies
paid, minus the registraon fee.
Tuion charges for the me period will be determined
based upon the student's last day of aendance and the
resulng percentage of the clock hours completed. The
percentage of the enrollment period completed is
determined by dividing the total number of clock hours
elapsed from the student’s start date to the last day of
aendance, by the total number of clock hours in the
enrollment period, less an administraon/registraon
fee.
Tuion charges and refund amounts for the
enrollment period will be refunded within 30 days
and are determined as follows:
Students who withdraw or get terminated from the
program will receive their refunds within 30 days
following the date upon which the student withdrew
minus the registraon, books, supplies and uniform
fees.
Procedure for withdrawal/withdraw date: A student
choosing to withdraw from the instuon aer
commencement of classes must provide wrien
noce to the Campus Administrator. The noce will
explain the last date of aendance and signed and dated
by the student. For a student who is authorized a leave of
absence, the withdraw date is the date the student was
scheduled to return from the leave of absence and failed
to do so.
A student will be determined to be withdrawn from the
instuon if the student has not aended any classes for
3 consecuve class days.
Books and supplies: there are no refunds for books,
uniforms, supplies, or equipment purchased by
RCBH, Inc./CHC.
% Percent of Clock Hours Charge for
Academic Year
% Tuion
Refunded by
School
Before beginning class 100% refund
10% or less than or equal to the clock
hours elapsed
90% refund
Greater than 10% and less than or
equal to 20%
80% refund
Greater than 20% and less than or
equal to 30%
70% refund
Greater than 30% and less than or
equal to 40%
60% refund
Greater than 40% and less than or
equal to 50%
50% refund
Greater than 50% No refund
San Luis Walk-In Clinic, Inc.
Healthcare
Services
• Primary Healthcare
• Pediatric
• Obstetrics & Gynecology
• Internal Medicine
• Family Planning
• Laboratory
• Ultrasounds
• Diabetes Management and Care
• Weight Loss Control and Management
• Asthma Control and Management
Financial Informaon & Fees
38
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Medical Coder and Biller Program:
Tuion $ 4,076.00
Registraon Fee $ 40.00
Books $ 414.00
Uniforms $ 0
Supplies/Materials $ 150.00
AAPC Membership $ 160.00
Cercaon Exam $ 300.00
Total Program Cost: $ 5,140.00
Medical Oce Specialist Program:
Tuion $4,728.00
Registraon $ 32.00
Books $ 120.00
Uniforms $ 60.00
Supplies/Materials $ 60.00
Cercaon Exam $ 372.00
Total Program Cost: $5,372.00
Nursing Assistant Program:
Tuion $ 2,713.00
Registraon $ 32.00
Books $ 75.00
Uniforms $ 60.00
Supplies/Materials $ 80.00
Cercaon Exam $ 115.00
Total Program Cost: $ 3,075.00
Phlebotomy Technician Program:
Tuion $ 1,055.00
Registraon Fee $ 50.00
Book $ 40.00
Uniforms $ 0.00
Supplies/Materials $ 150.00
Cercaon Exam $ 115.00
Total Program Cost $ 1,410.00
ServSafe:
Tuion $ 252.00
Cercaon Exam $ 73.00
Total Program Cost: $ 325.00
Nutrion and Food Service Management:
Tuion $2,136.35
Registraon Fee $ 32.00
Training Material $ 650.25
Uniforms $ 120.00
Supplies/Materials $ 15.00
Cercaon Exam $ 70.00
Total Program Cost $ 3,023.60
Medical Coder and Biller Training (1 year exp.):
Tuion $ 2,076.00
Registraon Fee $ 40.00
Books $ 374.00
Supplies/Materials $ 60.00
AAPC Membership $ 150.00
Cercaon Exam $ 300.00
Total Program Cost: $ 3,000.00
Caregiver:
Tuion $ 510.00
Registraon Fee $ 50.00
Books $ 60.00
Uniforms $ 60.00
Supplies/Materials $ 155.00
Cercaon Exam $ 65.00
Total Program Cost $ 900.00
Financial Informaon & Fees
All items described below are mandatory fees for all students. Registraon fee not to exceed $200.00.
“Growing Our Own”
*Price subject to change
39
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Financial Aid Policy
Regional Center for Border Health, Inc. College of Health
Careers is commied to assisng its students in
developing nancial plans for their educaon through a
combinaon of loans, RCBH, Inc. grants, GI Bill, MYCAA,
family contribuons, and other source of aid.
The U.S Department of Educaon oers nancial aid to
assist students nance their Medical Oce Specialist.
For those who qualify RCBH, Inc./CHC parcipates in the
following:
• Subsidized Direct Staord Loans are awarded to
students who demonstrate nancial need. These are
low interest loans that are insured by the federal
government. Because the U.S Department of
Educaon subsidizes the interest, borrowers are not
charged interest while they are enrolled in College at
least half-me and during grace and deferment
periods. Loan repayment begins six months aer
the student ceases to aend the college on at least
a half-me basis. Eligibility is based on nancial
need as determined by the U.S Department of
Educaon.
• Unsubsidized Direct Loans are awarded to students
regardless of nancial need. Borrowers are
responsible for paying the interest that accrues
during any period. Like the Subsidized Staord
Loans, repayment begins 6 months aer the
students ceases to aend the College.
• Direct PLUS Loans allows parents to borrow on
behalf of their dependent undergraduate children.
As with Unsubsidized Loans, borrowers are
responsible for the interest that accrues on PLUS
Loans during any period. Repayment begins 60 days
aer the FINAL loan disbursement.
Federal Loan Repayment Opons
You may select or be assigned a repayment plan when
you rst begin repaying your student loan; you can
change repayments plans at any me. Contact your loan
servicer if you would like to discuss repayment plan
opons or change your repayment plan. You can get
informaon about all of the federal student loans you
have received and nd the loan servicer for your loans
using the Naonal Student Loan Data System (NSLDS).
You have a choice of several repayment plans that are
designed to meet your needs. The amount you pay and
the length of me to repay your loans will vary
depending on the repayment plan you choose. Below
are the dierent repayment plans available to you:
• Standard Repayment Plan
• Graduated Repayment Plan
• Extended Repayment Plan
• Alternave Repayment Plan (Direct Loan Only)
• Income-Based Repayment (IBR)
• Income Conngent Repayment (ICR) (Direct Loan
Only)
Aid from any of these programs is based rst on
self-help, which could include cash payments that a
student is able to make from savings, part-me job
earnings and assistance from parents. The amount of
self-help is determined by the Federal Need Analysis
Formula as prescribed by the U.S Department of
Educaon, which evaluates family income and assets.
Financial Aid websites
• FAFSA on the WEB – Applicaon for
nancial Aid www.fafsa.ed.gov
• U.S Department of Educaon
“Financial Aid for Student” Home page
www.studentaid.ed.gov
• Student Guide
www.studentaid.ed.gov/students/
publicaons/student_guide/index.html
Financial Informaon & Fees
40
hp://collegeoealthcareers.rcbh.edu
Who can apply for nancial aid?
In general, students are eligible to parcipate in the
Federal Financial Aid programs they:
• Must be admied to RCBH, Inc. CHC in an eligible
program.
• Must have a high school diploma or high school
equivalency (GED).
• Must be a U.S cizen or an eligible non-cizen.
• Must have a valid Social Security number
• Must not be in default of a federal student loan nor
have a federal grant overpayment.
• Register with the Selecve Service, if required
Once the student begins training and receives a nancial
aid award, connued eligibility for the programs requires
the student to maintain sasfactory progress in
accordance with published standards of RCBH, Inc. CHC.
(See the Sasfactory Academic Progress Secon of the
Catalog for details.)
Alternave Funding, Private Loan Program
Private loans (not sponsored by a government agency)
are oered by banks or other nancial instuons to
parents and students.
Private loans can help bridge the nancial gap for school
expenses, generally at lower interest rate than credit
cards. Eligibility for a private loan is determined by the
lending instuon.
The interest rate on a private loan is usually 1 to 12
percent above the prime interest rate. Interest rate
begins accruing when the loan is disbursed.
RCBH, Inc. CHC will also provide the student with loan
informaon and counseling regarding their loan
repayment obligaons. Students are encouraged to stay
current on their monthly payments to avoid possible
consequences associated with non-payment.
Students may be withdrawn from RCBH, Inc. CHC for
non-payment. Cercates and Transcripts will not be
issued unless the student has met all nancial
obligaons. Late payments may be subject to fees.
If a scheduled payment is not made within 10 calendar
days of the due date, a late charge of $5.00 or 5%,
whichever is greater, of the scheduled payment amount
may be required with each late payment as an
administrave charge.
Medical Coder and Biller Program
Applicants must pay a $40.00 registraon fee and must
accompany the applicaon at me of enrollment.
Self-paying students must pay half of the tuion cost
($2,550.00) before the start of class. The remaining
total program costs will be broken into 13 weekly
payments of $196.00. Upon the discreon of the
President and CEO, these fees can be changed on an
individual case by case basis to allow students to make
dierent types of payment arrangements. Students
sponsored by an independent workforce employment
partners/Governmental agency, must adhere to the
contract agreement as stated. Tuion and fees for
subsequent courses must be paid in advance of each
course. *
Medical Oce Specialist Program
Applicants must pay a $32.00 registraon fee and must
accompany the applicaon at the me of enrollment.
Self-paying students must pay half of the tuion cost
($2,670.00) before the start of class. The remaining total
program costs will be broken into 10 weekly payments of
$267.00. Upon the discreon of the President and CEO,
these fees can be changed on an individual case by case
basis to allow students to make dierent types of
payment arrangements. Students sponsored by an
independent workforce employment partners/
Governmental agency, must adhere to the contract
agreement as stated. Tuion and fees for subsequent
courses must be paid in advance of each course. *
Nursing Assistant Program
Applicants must pay a $32.00 registraon fee and must
accompany the applicaon at me of enrollment.
Self-paying students must pay half of the tuion cost
($1522.00) before the start of class. The remaining total
program costs will be broken into 5 weekly payments of
$304.20. Upon the discreon of the President and CEO,
these fees can be changed on an individual case by case
basis to allow students to make dierent types of
payment arrangements. Students sponsored by an
independent workforce employment partners/
Governmental agency, must adhere to the contract
agreement as stated. Tuion and fees for subsequent
courses must be paid in advance of each course. * This
training is licensed by the Arizona State Board of Nursing.
*(Please refer to the catalog for an explanaon of fees).
Financial Informaon & Fees
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Phlebotomy Technician Program
Applicants must pay a $50.00 registraon fee and must
accompany the applicaon at me of enrollment.
Self-paying students must pay half of the tuion cost
($1,360.00) before the start of class. The remaining total
program costs must be paid at the start of the second
week of class. Upon the discreon of the President and
CEO, these fees can be changed on an individual case by
case basis to allow students to make dierent types of
payment arrangements. Students sponsored by an
independent workforce employment partners/
Governmental agency, must adhere to the contract
agreement as stated. Tuion and fees for subsequent
courses must be paid in advance of each course. *
Nutrion and Food Service Management
Applicants must pay a $32.00 registraon fee and must
accompany the applicaon at me of enrollment.
Self-paying students must pay half of the tuion cost
($1,497.30) before the start of class. The remaining total
program costs will be broken into 9 weekly payments of
$166.00 Upon the discreon of the President and CEO,
these fees can be changed on an individual case by case
basis to allow students to make dierent types of
payment arrangements. Students sponsored by an
independent workforce employment partners/
Governmental agency, must adhere to the contract
agreement as stated. Tuion and fees for subsequent
courses must be paid in advance of each course. *
Caregiver Program
Applicants must pay a $50.00 registraon fee and must
accompany the applicaon at me of enrollment.
Self-paying students must pay half of the tuion cost
($425.00) before the start of class. The remaining total
program costs will be broken into 2 weekly payments of
$212.50. Upon the discreon of the President and CEO,
these fees can be changed on an individual case by case
basis to allow students to make dierent types of
payment arrangements. Students sponsored by an
independent workforce employment partners/
Governmental agency must adhere to the contract
agreement as stated. Tuion and fees for subsequent
courses must be paid in advance of each course.* This
training is Licensed by the Arizona State Board of Nursing
Care Instuon Administrators & Assisted Living Facility
Mangers.
*(Please refer to the catalog for an explanaon of fees).
PROCESSING FEES & LATE FEES
A late fee of $30.00 will be assessed for every program
for which the student’s tuion payment has not been
received according to the students nancing opons.
A processing fee will be charged for checks returned
for any reason.
Administraon Fee: Included in tuion, varies by
program.
Supplies/Materials: Supplies and materials will be
charged and given to students at me of registraon.
Uniforms: Uniforms are required as part of the
didacc and praccum of the curriculum. The fee will be
charged at registraon.
Books: Students will be charged for the required books.
Tests/Exams: Students will be charged a fee (if any) for
the required tests and exams.
Regional Center for Border Health, Inc. College of Health
Careers reserve the right to change fees at any me
without noce.
**The Nutrion and food Service Management/ServSafe
training are oered in English/Spanish including the
cercaon exam.
**Regional Center for Border Health, Inc. College of
Health Careers does not transfer credits from other
instuons.
Financial Informaon & Fees
42
hp://collegeoealthcareers.rcbh.edu
Yuma County*
950 E. Main Street, Somerton, AZ
(928) 315-7600
*Site approved with ABHES
1
2
3
4
6
10
5
Campus Locaon
1
2
6
7
8
3
4
5
7
8
Yuma County
RCBH/SLWIC
214 W. Main Street-Somerton, AZ
(928) 627-9222
www.rch.org
Family Behavioral Integrated Services
1130 E. Main Street-Somerton, AZ
(928) 627-2017
www.myfamilybihs.org
Somerton Medical Center
950 E. Main Street, Bldg. B, Somerton, AZ
(928) 627-1120
Administraon & College of Health Careers *
950 E. Main Street, Bldg. A, Somerton, AZ
www.collegeoealthcareers.rcbh.edu
RCBH Billing & Data Center
330 W. 24th Street-Yuma, AZ
(928) 276-3414
South County Diagnosc Services, LLC.
1233 N. Main Street, San Luis, AZ
(928) 550-5103
San Luis Urgent
1233 N. Main Street, San Luis, AZ
(928) 550-5514
San Luis Walk-In Clinic, Inc.
1896 E. Babbi Lane-San Luis, AZ
(928) 722-6112
Mohave County
RCBH/WAHEC
1940 Mesquite Ave, Ste A, Lake Havasu City, AZ
(928) 680-1468
La Paz County
RCBH/WAHEC
601 Riverside Drive, Ste 7, Parker, AZ
(928) 669-4436
9
Regional Center for Border Health, Inc. Oces
43
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4
9
10
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Regional Center for Border Health, Inc. College of Health Careers will provide academic advising, tutoring, and
make reasonable accommodaons to handicapped students in order to facilitate access to the training programs.
Students requiring such accommodaon should make the request to the Program Coordinator at the me of
admission.
Regional Center for Border Health, Inc. College of Health Careers will work acvely with employers of the
community to inform them about the cercate programs oered. Although Regional Center for Border Health,
Inc. College of Health Careers cannot guarantee a graduate employment, the college will provide career educaon
that meets the needs of business and industry. The college will work with local employers by inving them to visit
the facilies and meet the students. As graduaon approaches, the college will contact local employers and allow
representaves to interview on site. Students will be encouraged to start their career search well in advance of
graduaon.
Student Services
Regional Center for Border Health, Inc.
College of Health Careers offers Clinical
Rotations at the following locations:
Yuma County
City of Yuma
• Yuma Regional Medical Center
• Dr. Nathan Manjunath
• Advanced Medical Clinic
• Evangelista Medical Clinic
• Arizona Medical Center
• Foothills Walk In Urgent Care
• Yuma Nursing Center
• Walgreens
• Pinnacle Healthcare
• Up 2 Par Medical Clinic
• Haven of Sandpointe
City of San Luis
• Santa Teresa Pharmacy
• San Luis Walk-In Clinic, Inc.
• San Luis Urgent Care
City of Somerton
• San Luis Walk-In Clinic, Inc.
• St. Francis Pharmacy
La Paz County
Town of Parker
• La Paz Regional Hospital
Mohave County
Lake Havasu City
• Havasu Nursing Home
*locaons subject to change
44
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PARTICIPANT’S RIGHTS AND RESPONSIBILITIES
RIGHTS
1. All parcipants have the right to be treated equally,
respecully and with dignity.
2. All parcipants have the right to learn in a fair,
controlled, and professional environment.
3. All parcipants have the right to inform your Career
Guidance Specialist of any problem that may have an
adverse eect upon your ability to complete training.
RESPONSIBILITIES
1. You are responsible for showing interest in your work
and iniang the self-discipline necessary to succeed.
2. You are responsible for regular and prompt
aendance on all scheduled training dates.
3. You are responsible for assigned books and
compleng all assignments in a mely manner.
4. You are responsible for parcipang in all class
acvies, including graduaon.
5. You are responsible for obeying all classroom rules,
including being quiet and respecng the rights of
others.
6. You are responsible for observing all safety
regulaons and reporng any unsafe condions or
possible safety hazards.
7. You are responsible for maintaining the
condenality of all paent records and/or private
informaon shared at the work site.
8. You are responsible for immediately informing your
Instructor of any problem that may aect your ability
to complete the training.
9. You are responsible to follow the grievance
procedure provided by Regional Center for Border
Health, Inc./College of Health Careers.
10. You are responsible for returning all training
equipment to Regional Center for Border Health, Inc.
College of Health Careers, in the instance that you do
not successfully complete training.
STUDENT POLICIES AND PROCEDURES
The student Policies and Procedures have been
established for the benet of all parcipants enrolled in
training programs.
Aendance/Punctuality: This training has emphasis on
job preparaon. We are commied to helping you
develop good work habits. While you are training, this is
your job.
**Note** If you are going to be late or absent, you must
call the Instructor at least ½ hour prior to the class
starng me.
Aendance Sheet: Your aendance will be will recorded
on a daily basis. In order for you to get credit for the
training day, you must sign the Aendance Sheet.
Cell Phones: Cell phone use is prohibited in the
classroom. All cell phones must be turned o when
students enter the classroom. Students will be given a
break during class me. Violaon of this policy may
result in disciplinary acon.
Safety: You are expected to behave in a manner that
does not endanger you or others. You are also expected
to report all concerns regarding safety immediately to the
Instructor or an appropriate supervisor. Any accident or
injury must be immediately reported in wring to both
the instructor and the Campus Administrator.
Uniforms: All students are required to wear scrubs. White
nursing shoes or tennis shoes will be worn with all
uniforms. Shoes must be cleaned on a regular basis.
Clothing must be neat, clean and pressed to promote the
desired professional image of Regional Center for Border
Health, Inc./College of Health Careers. Shoes need to be
comfortable and conservave in appearance.
Personal Appearance: Cleanliness is very important.
Without special eort, the student might actually
contribute to the spread or germs or disease. Good
health habits and personal hygiene will reduce the
possibility of germs or disease being transmied from
one paent to another, plus reduce the possibility of
students contracng illnesses from the paents with
whom they have contact.
Rights and Responsibilies
45
Look online for more informaon.
hp://collegeoealthcareers.rcbh.edu
hp://collegeoealthcareers.rcbh.edu
Every employee who works in this training program is
required to make special eort to be personally clean.
Shower daily, use of mild deodorant, mouth wash and
wash hands frequently throughout the day, especially
aer using the bathroom. Clothing must be cleaned and
pressed.
Good grooming along with professional appearance is
very important for all health care students.
Hair: Should always be neat and professional. Students
may wear their hair short or long, according to their
preference. However, all long hair should be maintained
in a professional manner at all mes. Hair which is
greater than shoulder length must be worn o the face in
a braid, twist, bun, ponytail, or up do type of style. HAIR
MUST BE OFF THE COLLAR.
Make-up: Must be conservave and not require touch up
or-reapplicaon during the work day. Perfume must also
be conservave.
Accessories: All students are limited to earrings which do
not dangle, rings, wristwatch, and are required to visibly
show their student name tag at all mes.
Fingernails: Must always be totally clean, neatly trimmed
and not be excessive in length. ARTIFICIAL NAILS ARE
NOT ALLOWED.
Children on Campus: Children are not permied to
aend any class with their parents, nor are allowed on
campus while a parent is aending class. Children are
not allowed on campus during make-up tests or tutoring
sessions.
Personal Problems: We understand that problems may
arise unexpectedly; however, you are expected to work
out all personal problems that may aect your
aendance before class begins. This includes, but is not
limited to: reliable transportaon, dependable childcare,
family problems, and legal issues.
Paent Condenality: Informaon regarding a
paent’s illness or personal life must be kept completely
condenal. Whenever talking to a paent on any issue,
please make every eort to do this privately to avoid
being overheard by others in the facility. Case history,
medical records, and paent nancial informaon are all
condenal and must be protected from all
non-organizaonal individuals.
No student is permied to advice paents on personal
maers, even if requested to do so. It is important to
never reveal informaon on a paent, even to another
member of the paent’s family without the paent’s
permission. All paent quesons regarding care should
be referred immediately to the appropriate provider.
All medical informaon obtained by a provider is
condenal and may not be released for any reason
without an appropriately executed medical release signed
by the paent, dated and witnessed.
Violaon of this policy is grounds for immediate
terminaon from the training program.
FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT
(FERPA)
Privacy and Condenality
Federal statutes protect the privacy and condenality
rights of students enrolled at educaonal instuons.
These statutes regulate the gathering, disclosure and
circulaon of educaonal records of students associated
with the educaonal instuon. As such, these
individuals are guaranteed freedom from unlawful
intrusion and protecon from unauthorized disclosure of
personal data from their educaon records.
Rights and Responsibilies
Life Long Learners
46
hp://collegeoealthcareers.rcbh.edu
The Family Educaonal Rights and Privacy Act (FERPA),
also known as the Buckley Agreement, specically
protects the condenality and privacy of student
educaon records. The FERPA guidelines are available for
student review at the Registrar’s oce. Regional Center
for Border Health, Inc. College of Health Careers
Financial Aid and Admission Oce maintain student
educaon records. During the nancial aid packaging
process, each student must ll out a FERPA Authorizaon
and Release Form, which includes a number of Challenge
Quesons for the student to answer. These Challenge
Quesons and the answers that the student provides will
be used to help verify a student’s identy in the event
that, in the future, the student requests personal
informaon or records from his/her le and cannot
present his/her valid RCBH, Inc./CHC student picture
idencaon card or driver’s license (or other valid
state-issued picture idencaon card) in person.
Under such circumstances, the student will not be given
the requested personal informaon, and will not be
permied access to his/her le, unless he/she correctly
answers the Challenge Quesons and correctly idenes
the last four digits of his/her social security number. A
student will only be required to answer the Challenge
Quesons and to idenfy the last four digits of his/her
social security number if the student does not make his/
her request in person and, if done in person, if the
student is unable to present his/her valid RCBH, Inc. CHC
student picture idencaon card or driver’s license (or
other valid state-issued picture idencaon card).
Students wishing to review records in their les may
request to do so by subming to the Admission
Representave or Financial Aid Representave a wrien
request that idenes the records he/she wishes to
inspect. If the student correctly answers the Challenge
Quesons and correctly idenes the last four digits of
his/her social security number (or if the student veries
his/her identy in person by
presenng his/her valid RCBH, Inc. CHC student picture
idencaon card or driver’s license [or other valid
state-issued picture idencaon card]), then the College
will make arrangements for access and nofy the student
of the me and place where the records may be
inspected. The student’s identy will need to be
veried again if the date of inspecon occurs later than
the date of the student’s veried request. However,
students may not be permied to inspect the following
informaon: nancial informaon submied by their
parents, certain condenal statements of
recommendaon to which the students have waived
their rights of inspecon and review, porons of certain
educaon records containing informaon on more than
one student, and other records that may be restricted by
FERPA.
Any student who contacts the College via telephone to
request personal Academic or Financial Aid informaon
will be required to correctly answer his/her Challenge
Quesons and correctly idenfy the last four digits of his/
her social security number before the College will release
any personal informaon. A student may ask the College
to amend an educaon record that he/she believes is
inaccurate or misleading. The student should write the
College ocial responsible for the record, clearly
idenfying the part of the record that he/she wants
changed and specifying how it is inaccurate or
misleading. If the College decides not to amend the
educaon record as requested by the student, the
College will nofy the student of the decision and advise
the student of his/her right to a hearing as well as the
hearing procedures.
Rights and Responsibilies
CAREER SERVICES
Resume Building
Applicaon Compleon
Job Search and Interview Techniques
Employment Search Assistance
Student using study techniques
for exam—Somerton, AZ
47
hp://collegeoealthcareers.rcbh.edu
Each student has the right to consent to disclosures of
personally idenable informaon contained in the
student’s educaon records, except to the extent that
FERPA authorizes disclosure without the student’s
consent. A student’s consent to disclose informaon or
records to others must be given in wring using the
FERPA Addional Authorizaon and Release Form, which
is available at the Campus Financial Aid Oce. In order to
help verify the person’s identy, any person (s) that a
student consents to have informaon or records
disclosed to must, prior to disclosure, correctly idenfy
the last four digits of their social security number, and
correctly answer the Challenge Quesons that appear on
the FERPA Addional Authorizaon and Release Form
completed by the student. A student may modify or
revoke prior authorizaon by compleng the FERPA
Revocaon or Modicaon of Addional Authorizaon
and Release Form, which is also available at the Financial
Aid Oce.
According to FERPA, the College may disclose certain
informaon and records without obtaining a student’s
consent. One such excepon to a student’s right to
consent is disclosure to other College ocials who have
been determined to have a legimate educaonal
interest in the informaon. A College ocial is a person
employed by the College in an administrave,
supervisory, academic, research or support sta posion;
a person or company with whom the College has
contracted (such as an aorney, auditor or collecon
agent); or a person serving on an ocial commiee, such
as a disciplinary or grievance commiee, or assisng
another College ocial in performing his/her dues. A
College ocial has a legimate educaonal interest if the
ocial needs to review an educaon record in order to
perform his/her ocial dues. Upon request, the College
may also disclose educaon records without the
student’s consent to ocials of another school in which a
student seeks or intends to enroll. In addion, directory
informaon may be disclosed without a student’s
consent unless the student has advised the Admission
Oce in wring that he/she wishes to restrict access to
this informaon within ve days aer the rst day of
class each quarter. “Directory Informaon” includes the
student’s name, address, telephone number (s), email
address (es), date and place of birth, major eld of study,
parcipaon in ocially recognized acvies, dates of
aendance, enrollment status, degrees and awards
received and the most recent previous educaonal
agency or instuon aended by the student. The
College also reserves the right to disclose nancial
aid-related and payment-related informaon to a parent
of a dependent student without the student’s consent,
provided that the parent is named on and included his/
her informaon on the student’s Free Applicaon for
Federal Student Aid (FAFSA). Under these circumstances,
the parental informaon from the FAFSA will be used to
verify the identy of the parent.
At Regional Center for Border Health, Inc. College of
Health Careers, the Campus Administrator is the
individual in charge of ensuring and overseeing that all
administrave oces and academic programs are in
compliance with Regional Center for Border Health, Inc.
College of Health Careers Educaon’s privacy and
condenality policies. Students with complaints
regarding any academic or administrave violaon of
these policies should contact the Admission’s Oce to
make a wrien complaint.
The Admission’s Oce will forward the complaint to the
Campus Administrator who, within two weeks, will nofy
the student in wring about the acon taken.
Students have the right to le complaints with the U.S.
Department of Educaon concerning the College’s
alleged failure to comply with FERPA. The name and
address of the oce that administers FERPA is Family
Policy Compliance Oce, U.S. Department of Educaon,
400 Maryland Avenue, S.W., Washington, DC 20202.
Regional Center for Border Health, Inc. College of Health
Careers complies with its legal and ethical obligaon of
preserving the right to privacy and condenality
concerning all past and present students of the College.
The College protects the maintenance and release of
student informaon according to federal and state laws
and regulaons, which (1) outline the ways in which data
can be collected from students, (2) restrict informaon
disclosure, and (3) safeguard the quality of informaon
that is circulated. The College strives to ensure the
eecve protecon of student records from
inappropriate and illegal disclosure.
Rights and Responsibilies
48
hp://collegeoealthcareers.rcbh.edu
Student Informaon
Student’s informaon includes the student’s name, dates
of aendance, enrollment status, photographs, and
cercate received and is given to any inquirer. However,
the student may request that such student informaon
not be disclosed by requesng and subming the
“Request to Prevent Disclosure of Student Informaon”
form in the Registrar Oce at any me.
Disclosure of Personally Idenable Informaon
Students wishing other informaon to be released must
request such releases by requesng and subming the
“Authorizaon for Release of Personally Idenable
Informaon” form. This form is presented to the student
during the enrollment process; the student may request
the form in the Registrar Oce. The form must specify to
whom the release is being made and exactly what
informaon is to be released.
Access Without Student Consent
RCBH, Inc. CHC may release student informaon without
the student’s wrien consent if the disclosure is to:
(1) Federal and state authories where required
(2) Accreding agencies
(3) Comply with a judicial order or subpoena, provided
that RCBH, Inc./CHC makes reasonable eort to nofy
the student prior to such compliance
(4) Persons responsible for determining eligibility for
Financial Aid for which the student has applied or
received
(5) Ocials of another school to which the student has
applied
(6) Organizaons conducng studies involving tesng,
student aid programs or instrucons where
personally idenable informaon will not be
disclosed
(7) To protect the health or safety of a student or other
person
(8) Any organizaon that sponsors the student at the
College by paying any poron of the cost of training
directly to the College
(9) Comply with condions otherwise required by the
Family Educaonal Rights and Privacy Act of 1974
(FERPA).
Exempon
Certain items are not considered part of the student’s
records under the Family Educaonal Rights and Privacy
Act of 1974 (FERPA). These include, but are not limited to:
certain condenal leers of recommendaon received
by the College; records about student’s or incidents made
by and accessible only to the Instructors or
Administrators; and School security records or records
maintained by certain professionals acng in their
capacity for treatment purposes which are available only
to the persons providing the treatment.
DRUG-FREE CAMPUS
In accordance with the Drug-Free Schools and
Communies Act, Public Law 101-226, Regional Center for
Border Health, Inc. College of Health Careers is declared
a drug and alcohol-free school. Student use of alcohol or
the unlawful manufacture, distribuon, dispensing or use
of a controlled substance or alcohol anywhere on School
property, or while parcipang in School related
acvies, are prohibited. Students who violate this policy
are subject to disciplinary acon up to and including
expulsion. A detailed copy of this policy is provided to all
current students and may also be requested from the
Campus Administrator’s Oce. The policy can also be
viewed on the RCBH, Inc. CHC Internet Website at:
hp://collegeoealthcareers.rcbh.edu
COUNSELING SERVICES
Counseling services works to enhance the psychological
growth, emoonal well-being, and learning potenal of
Regional Center for Border Health, Inc./College of Health
Careers students. We help students overcome many
dierent concerns, including:
-Adjustment to college
-Relaonships
-Depression
-Eang concerns
-Anxiety and stress
-Substance abuse
-Academic issues
-Career and vocaonal issues
Counseling services are being oered by Family
Behavioral Integrated Services, a division of the Regional
Center for Border Health, Inc. (RCBH), a 501 (c)3 non
prot organizaon.
Rights and Responsibilies
49
hp://collegeoealthcareers.rcbh.edu
CAMPUS SECURITY AND CRIME STATISTICS
Regional Center for Border Health, Inc. College of Health
Careers is strongly commied to crime prevenon and
the safety of our school community. A copy of RCBH, Inc.
CHC Annual Security Report, including the Security
Policies & Procedures and the Annual Crime Stascs
Report, may be obtained from the Campus
Administrator’s Oce.
NO HARASSMENT POLICY
Regional Center for Border Health, Inc. College of Health
Careers is commied to providing workplaces and
learning environments that are free from harassment on
the basis of any protected classicaon including, but not
limited to race, sex, gender, color, religion, sexual
orientaon, age, naonal origin, disability, medical
condion, marital status, veteran status or on any other
basis protected by law. Such conduct is unprofessional,
unproducve, illegal, and generally considered bad for
business. Consequently, all conduct of this nature is
expressly prohibited, regardless of whether it violates
any law.
DEFINITION OF SEXUAL HARASSMENT
Sexual harassment consists of unwelcome sexual
advances, requests for sexual favors, or other verbal or
physical conduct of a sexual nature where:
1. Submission to such conduct is an explicit or
implicit term or condion of a person’s status in a
course, program or acvity or in admission, or in
an academic decision;
2. Submission to or rejecon of such conduct is used
as a basis for an academic decision
3. Such conduct has the purpose or eect of
unreasonably interfering with an individual’s
work or academic performance or creang an
inmidang, hosle, or oensive work, or
educaonal environment.
Examples of sexual harassment include, but are not
limited to: unwanted sexual advances; demands for
sexual favors in exchange for favorable treatment; verbal
abuse of a sexual nature; graphic commentary about an
individual’s body, sexual prowess, or sexual deciencies;
leering; whistling; touching; pinching; assault; coerced
sexual acts; suggesve, insulng or obscene comments or
gestures; stalking; and displaying sexually suggesble
objects or pictures. RCBH, Inc. CHC prohibits all conduct
of this nature whether or not such conduct violates any
applicable laws.
Other Forms of Harassment
Verbal abuse, insulng comments and gestures, and
other harassing conduct are also forbidden under this
policy when directed at an individual because of his or her
race, color, sex, sexual orientaon, familial status, age,
religion, ethnic origin, or disability. It is the responsibility
of each employee and each student to conduct him or
herself in a professional manner at all mes and to refrain
from such harassment.
Complaint Procedure
Students who feel they have been harassed should follow
the Student Grievance Procedure. Promptly aer learning
of such alleged conduct, RCBH, Inc. CHC will conduct an
invesgaon for the purpose of determining whether
prohibited harassment has occurred. Eorts will be made
to ensure condenality to the extent consistent with the
goal of conducng an appropriate invesgaon. Students
who iniate or parcipate in such invesgaons in good
faith will be protected against school-related retaliaon.
If an invesgaon conrms the allegaons, RCBHCHC will
take prompt correcve acon, which may include
discipline, up to and including immediate dismissal.
Rights and Responsibilies
Equal Opportunity Employer
50
In compliance with Title VII of the Civil Rights Act of 1964
and with other applicable Federal and State laws,
Regional Center for Border Health, Inc. College of Health
Careers prohibits discriminaon against its employees,
students and applicants based on race, color, religion,
sex, sexual orientaon, gender identy or expression,
age, disability, marital status, cizenship, naonal origin,
genec informaon, military status or any other
characterisc protected by law. Regional Center for
Border Health, Inc. College of Health Careers does not
discriminate in its educaonal programs any students
based on race, color, naonal and ethnic origin, or any
other characteriscs protected by law. This commitment
will predominate in all its policies and pracces
concerning sta, students, educaonal programs and
services at Regional Center for Border Health, Inc.
hp://collegeoealthcareers.rcbh.edu
Arizona State Board for
Private Postsecondary
Educaon
Acknowledgements
Regional Center for Border Health, Inc. College of Health Careers agrees to submit to the Arizona State
Board for Private Postsecondary Educaon within 10 days from the date Regional Center for Border Health,
Inc. College of Health Careers revises the catalog, or publishes a new catalog. The catalog will be available
to students and prospecve students in a wrien or electronic format.
My name is Alexa Nycole Casllo and I am 24 years old. I am currently a nursing student at
Arizona Western College and have worked as a Medical Assistant at YRMC Family Medicine
Center for the past 4 years. I became a medical assistant through the Medical Oce Specialist
program at Regional Center for Border Health, Inc. College of Health Careers. The program
consisted of both administrave and clinical training over a period of about 3 months. Since
graduang high school, I knew I wanted a career in the medical eld. Throughout my years in
college I constantly changed my major, always going back to nursing. I was skepcal about my
abilies to handle blood, needles, and everything one is exposed to in nursing. I had a fear of
starng my nursing degree, starng my career, and then nding out that it wasn’t for me. I
decided to pursue a vocaonal course that would expose me to the medical eld, which was
medical assisng. As a medical assistant I give injecons, draw blood, administer medicaons,
and assist physicians in procedures. I love what I do and realized I want to do so much
more, which has pushed to get my degree in nursing! I am currently nishing up my
second semester in the nursing program. I can denitely say that the Regional Center for
Border Health, Inc. and my job has prepared me to be successful in the nursing program.
Alexa Nycole Castillo
My name is Andy Veloz and the College of Health Careers has been an instrumental part of
my Healthcare career. At the me of my aendance, I learned so much from my
Instructors. They dedicated their me and eort to me and my classmates as we struggled
to grasp the concepts of the Medical Oce Specialist course. Being a fast track course, it
took many hours of studying and dedicaon on my part, but I was determined to complete
it. Aer successfully compleng the course and passing my Clinical Medical Assistant and
Administrave Medical Assistant state exams, I was given an opportunity of employment
with the San Luis Walk In Clinic, Inc. in the Family Medicine Unit, and Pediatrics, which
enabled me to gain experience as an MA. I am now currently employed in the Behavioral
Health Department with Regional Center for Border Health, Inc.
Andy Veloz
Fast Track Programs—Success Stories
51
Medical Office Specialist
Medical Office Specialist
hp://collegeoealthcareers.rcbh.edu
STUDENT GRIEVANCE
Procedures for a student to le a grievance:
1. First, the student must approach the Instructor with
the problem and try to resolve it.
2. If no resoluon, then the student must le a wrien
complaint to the Campus Administrator or designee
of the college within 10 days of the problem.
3. The Campus Administrator or designee has 15 days to
review the complaint and verify documentaon, if
necessary.
4. Aer the 15 days, the Campus Administrator or
designee will inform the student of the resoluon.
5. If the student is not content with the resoluon, then
the student can appeal to the President & CEO of
RCBH, Inc.
6. The President & CEO has 10 days to review the
complaint and have a resoluon for the student.
Arizona State Board of Examiners of
Nursing Care Instuon Administrators
1740 W. Adams, Suite 290
Phoenix, AZ 85007
Phone: (602) 364-2374
Website: www.aznciaboard.us
Accreding Bureau of Health
Educaon Schools (ABHES)
7777 Leesburg Pike, Suite 314 N.
Falls Church, VA 22043
Phone: (703) 917-9503
Website: www.abhes.org
Regulaons
Arizona State Board for Private
Post-Secondary Educaon
1740 W. Adams, Ste. 3008
Phoenix, AZ 85007
Phone: (602) 542-5709
Website: www.azppse.gov
Arizona State Board of Nursing
1740 W. Adams, Suite 200
Phoenix, AZ 85007
Phone: (602) 771-7800
Website: www.azbn.org
If the complaint cannot be resolved aer exhausng the College’s grievance procedure, the student may le a
complaint with the Arizona State Board for Private Post-Secondary Educaon, AZ State Board of Nursing, AZ
State Board of Examiners, Arizona State Board of Pharmacy or ABHES. The student must contact the State
Board for further details. The State Board address is:
Lab—Phlebotomy Students
Somerton, AZ
52
The capacity to learn is a
gift
; the ability to learn is a
skill
; the willingness to learn is a
choice
.
-Brian Herbert
hp://collegeoealthcareers.rcbh.edu
Zelenne Estevez, CPC, Billing Director
San Luis Walk-In Clinic, Inc.
Franssy Pina, CPC
San Luis Walk-In Clinic, Inc.
Maria Peterson, CPC
San Luis Walk-In Clinic, Inc.
Connie Gil, CPC, CPMA, CPC-I, Billing
Manager
Women’s Health Specialists of Yuma
MEDICAL OFFICE SPECIALIST/ PHLEBOTOMY
Elena Rodriguez
Chief Operaons Ocer
San Luis Walk-In Clinic, Inc.
Brissa Velasco, CCMA, CMAA, CPT
MOS/Phlebotomy Instructor
College of Health Careers
Marlena Lopez, FNP, BC
Director of Operaons
Pinnacle Health
Rolando Cabrera
Clinic Manager
Pinnacle Health
CNA/ CAREGIVER
MEDICAL CODING AND BILLING
Lorena Herrera, Caregiver
San Luis Walk-In Clinic, Inc.
Kevin Anderson, RN
Yuma Regional Medical Center
Coreen Richardson, RN
CNA Instructor
College of Health Careers
Frances E. Davison, FNP, BC
Southwestern Palliave Care
Associates/Hospice
Wendy Garcia, Caregiver
San Luis Walk-In Clinic, Inc.
Advisory Council Members
Jorge Cano, Food Service Director
Somerton School District #11
Ana Robles,
Former Somerton Senior Nutrion
Mary Campbell
Grin Ranches
Francisca Alvarez, Site Manager
Somerton Senior Nutrion
NUTRITION AND FOOD SERVICES MANAGEMENT
53
hp://collegeoealthcareers.rcbh.edu
Student Resources
YUMA COUNTY
Arizona@ Work
3842 W. 16th Street
Yuma, AZ 85364
(928) 329-0990
Portable Praccal Educaonal Preparaon, Inc. (PPEP)
3826 W. 16th Street
Yuma, AZ 85364
(928) 627-7665
RESCARE Workforce Services
1185 Redondo Center Drive
Yuma, AZ 85365
(928) 247-8622
Marn Luther King Youth Career Center
300 S. 13th Avenue
Yuma, AZ 85364
(928) 783-9347
Cocopah Vocaonal Training Center
14515 S. Veterans Drive
Somerton, AZ 85350
(928) 627-8026
LA PAZ COUNTY
Arizona@ Work
1113 Kofa Avenue
Parker, AZ 85344
(928) 669-9812
MOHAVE COUNTY
Arizona@ Work
2001 College Drive
Lake Havasu City, AZ 86403
(928) 854-0350
54
hp://collegeoealthcareers.rcbh.edu
Constitu tio n Day
We the People
Constuon Day is an American federal observance that
recognizes the adopon of the United States Constuon
and those who have become U.S. cizens. The College of
Health Careers observes Constuon Day on September 17.
On this day, we will have a fact sheet with historical
informaon available for students.
September 17
hp://collegeoealthcareers.rcbh.edu
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hp://collegeoealthcareers.rcbh.edu
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hp://collegeoealthcareers.rcbh.edu
College of Health Careers
Postage
Required
College of Health Careers
950 E. Main Street, Building A
Somerton, AZ 85350
(928) 315-7600
Maximize Your Earning Potenal!
Revised: September 2020
Address Label
http://CollegeofHealthCareers.rcbh.edu
Vol. 8
Bachelor’s Degree 8.2 $1,156
Associates Degree 8.7 $819
Post-secondary non-
Degree awarded
11.5 $670
Some College, No Degree 0.5 $756
High School Diploma or
Equivalent
3.9 $692
No formal educaon
Credenal (no HS
Diploma/ GED)
6.9 $504
Typical entry-Level
educaon
Employment Change,
2014-24 (percent)
Weekly annual
Wage, 2017
Source: Bureau of Labor Stascs Dated 5/2018
Arizona salary data obtained from U.S. Bureau of Labor Stascs eecve May 2018
Nursing Assistant average annual salary: 31,450.00
Medical Oce Specialist average annual Salary: $33,410.00
Phlebotomy Technician average annual salary: $32,810.00
Billing and Coding average annual salary: $39,480.00
Caregiver average annual salary: $25,470.00
Nutrion Food Service Management average annual salary: $27,470.00
