厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
02 03
DEAR DISTINGUISHED PASSENGERS
“Wherever you go, Egret Miles makes your travel easy.” Welcome to join
Xiamen Airlines Group’s Frequent Flyer Program--Egret Miles!
The Xiamen Airlines Group’s Egret Miles is a specially-designed mileage
reward program that benets its passengers. All passengers joining Egret
Miles are entitled to the program benets. Xiamen Airlines cooperates
with various, well-known brands to offer diverse miles earning
opportunities and award redemption choices to Egret Miles members. As
an Egret Miles member, you can easily earn miles by ying with Xiamen
Airlines or SkyTeam partner airlines, or by purchasing goods from
our partners. With your miles, you can redeem award tickets, award
upgrades, and exquisite products from Xiamen Airlines’ online mart,
etc. We will bring you the unprecedented travel experience by offering
global route network, superior VIP services and diverse travel products.
Thank you for joining the Xiamen Airlines Group‘s Egret Miles. We
are dedicated to providing you with exquisite service and unparalleled
privilege to help you enjoy a comfortable ight.
Note: The Xiamen Airlines Group in this membership guide only refers
to Xiamen Airlines, Hebei Airlines and Jiangxi airlines.
EGRET MILES
MEMBERSHIP GUIDE
厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
04 05
Xiamen Airlines Egret Hotel Card
CITIC Xiamen Airlines Egret Co-branded Credit Card
ABC Xiamen Airlines Egret Co-branded Credit Card
CMBC Xiamen Airlines
Egret Co-branded Credit Card
CGB Xiamen Airlines Egret Co-branded Credit Card
CIB Xiamen Airlines Egret Co-branded Credit Card
CMB Xiamen Airlines Egret Co-branded Credit Card
Egret Diamond Egret Platinum Egret Gold Egret Silver Egret Card
Egret Miles Card
Greater China Connection
Co-branded Credit Card
BOB Jiangxi Airlines
Egret Co-branded Credit Card
Jiangxi Bank Jiangxi Airlines
Egret Co-branded Credit Card
Egret Miles Card Samples
厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
06 07
Member Instructions
1. All individuals aged 2 and above are eligible for Egret Miles Frequent Flyer Program
for free.
2. Application forms must be completed and submitted with personal signatures. For
minors, the form must be agreed and signed by a parent or guardian. The applicants
will obtain Egret Miles membership after approval by Xiamen Airlines.
3. Ways to apply for membership include our website, mobile App, WeChat, ticketing
ofces, hotline (95557), in-ight, through our partners, Hebei Airlines website and
mobile APP, Jiangxi Airlines website.
4. After enrollment, members can download the electronic Egret Card by logging into
Xiamen Airlines’ website, moblie App and WeChat with the Egret card number and
password. A VIP member or Junior Card holder who has taken three ights or earned
3,000 miles after admission will be sent a physical membership card by mail.
Account Information Management
Egret Miles will create an electronic account for each Egret Miles member based on
the personal information provided by the member. The account information includes
the member’s Chinese and English name, ID document number, date of birth,
nationality, home or ofce mailing address, e-mail address, phone number and mobile
number.
In case of changes to your personal information, please inform us through Xiamen
Airlines’ online channel or call our service hotline at 95557 in a timely manner to
facilitate Xiamen Airlines’ smooth delivery of SMS and e-mail.
Password Management
Passwords include an inquiry password and a transaction password. All password-
based operations or actions authorized by the member associated with the electronic
account are deemed to have been conducted by that member, and Xiamen Airlines
will bear no legal responsibility for the relevant consequences.
CONTENTS
Join Us
Join us
Member Instructions
Account Information Management
Password Management
Identity Authentication
Family Account
Earn Miles
Earning Miles with Airlines
Earning Miles with Non-Airlines Partners
Redeem Miles
Flight Awards Redemption
Ways for Flight Awards Redemption
Beneciary System for Flight Awards Redemption
Instructions on Flight Awards Redemption
Non-ight Awards Redemption
VIP Members
Egret Miles VIP Membership Qualication & Maintenance
Egret Miles VIP benets
SkyTeam Elite benets
VIP Benets with China Southern Airlines
Egret Junior
Card Program Members
Other Conditions
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
08 09
Inquiry Password:With the inquiry password, members can inquire into the mileage
balance in their accounts, submit claims for missing mileage, modify their contact
information (Name and Identity Number only, telephone number changes must go
through identity authentication) and manage their beneciaries online. For members
who apply through online channels, your inquiry password will be the one you set
in your application. For members who apply through other channels, your inquiry
password will be sent to you by SMS upon approval of your application.
Transaction Password:Members can carry out account transactions with the
transaction password. You should go through identity authentication before setting
your transaction password.
Identity Authentication
After going through identity authentication, members can set their passwords,
manage personal information and open mileage redemption functionality.
1.Apply through Xiamen Airlines’ online channel.
Members log in to the online channel member account for identity authentication, the
members holding the mainland resident identity card input the related information
for verication, including name, ID number, bank card number, phone number, etc.
Foreign members and members in Hong Kong, Macao and Taiwan region upload their
photos with valid certicates for verication.
2.Apply through ticketing ofces.
You can go to a Xiamen Airlines, Hebei Airlines, Jiangxi Airlines’ ticketing ofce and
complete the identity authentication by presenting your Egret Card number, original,
valid ID document, and providing your telephone number (mainland China) or email
address.
Family Account
Egret Miles members who open a Family Account can enjoy points sharing, sending
Qualication segments to other familiers and an additional 5% bonus points accrual
for family account members traveling together (two or more people traveling on the
same ight on the same day with Xiamen Airlines Group).
Egret Miles members can open the Family Account through Xiamen Airlines mobile
App WeChat - My - Egret Miles - My Family. Each family account can have a maximum
of 9 members. Each Egret member can only exist in one family account.
Earn miles with Airlines
Earn Miles with Xiamen Airlines
The chart below lists the Award Miles, Qualication Miles and Qualication Segments
you will earn when taking a flight with an MF code, operated by Xiamen Airlines,
Hebei Airlines, Jiangxi Airlines, China Southern Airlines or SkyTeam member airlines:
Note:
1.Regional routes refer to routes between mainland China and Hong Kong, Macao
and Taiwan region.
2.The accrual of award miles, qualication miles and qualication segments of other
special tariffs or ticket packages is subject to actual product regulations.
Class of
Service
Booking
Classes
Award
Miles
(% of TPM)
Qualification
Miles
(% of TPM)
Qualification
Segments
No accrual in case of
First
Class
F 300% 300% 2
1. Group tickets,
award tickets
(including redemption
tickets),
special fare class and
promotional tickets.
2. Temporary charter
ights.
3. Passengers who
endorsed to ights
not operated by
Xiamen Airlines Group
nor China Southern
Airlines nor SkyTeam
partner airlines in case
of ight delays or
cancellation.
4. The domestic
segment of the
international transit
product.
A 250% 250%
1.5
Business
Class
J 250% 250%
C 200% 200% 1.5
D 150% 150% 1.5
I 130% 130% 1.0
O(International) 50% 50% 1.0
Economy
Class
Y 200% 200%
1
H,B
(International)
100% 100%
H(Regional,
Domestic)
200% 200%
B(Regional,
Domestic)
125% 125%
M,L 100% 100%
K,N,Q,V 50% 50%
T(Domestic) 25% 25%
0
R(Domestic) 10% 10%
Earn Miles
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Earn Miles with Hebei Airlines
The chart below lists the Award Miles, Qualication Miles and Qualication Segments
you will earn when taking a flight with an NS code operated by Hebei Airlines or
Xiamen Airlines:
Earn Miles with China Southern Airlines
The chart below lists the Award Miles, Qualication Miles and Qualication Segments
you will earn when taking a flight with an CZ code operated by China Southern
Airlines or Xiamen Airlines:
Earn Miles with Jiangxi Airlines
The chart below lists the Award Miles, Qualication Miles and Qualication Segments
you will earn when taking a ight with an RY code operated by Jiangxi Airlines or
Xiamen Airlines:
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification Miles
(% of TPM)
Qualification
Segments
No accrual in case of
Segment Standard Mileage
TPM * Accrual Ratio
Business
Class
J 250% 250% 1.5 1. Hebei Airlines
award tickets
(including redemption
tickets),
special fare classes,
promotional tickets
and charter ight
tickets.
2. Temporary charter
ights.
3. Passengers who
endorsed to ights
not operated by
Xiamen Airlines Group
in case of ight delays
or cancellation.
C 200% 200% 1.5
D 150% 150% 1.5
I 130% 130% 1.0
Premium
Economy
Class
W 200% 200%
1.0
P 50% 50%
Economy
Class
Y,H 200% 200%
1.0
B 125% 125%
M,L 100% 100%
K,N,Q,V 50% 50%
T,R,Z,G,U 25% 25% 0
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification Miles
(% of TPM)
Qualification
Segments
No accrual in case of
Segment Standard Mileage
TPM * Accrual Ratio
Business
Class
J 250% 250% 1.5
1. Group tickets, award
tickets (including
redemption tickets),
special fare class,
promotional tickets
and charter ights
tickets.
2. Passengers who
endorsed to ights not
operated by Xiamen
Airlines Group in case
of ight delays or
cancellation.
C 200% 200% 1.5
D 200% 200% 1.5
I 200% 200% 1.0
Premium
Economy
Class
W 200% 200%
1.0
P 50% 50%
Economy
Class
Y,H 200% 200%
1.0
B 125% 125%
M,L 100% 100%
K,N,Q,V 50% 50%
T 25% 25%
0
R 10% 10%
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification Miles
(% of TPM)
Qualification
Segments
Segment Standard Mileage
TPM * Accrual Ratio
First Class F 300% 300%
1.0
Business
Class
J 200% 200%
C,D 130% 130%
I 100% 100%
Premium
Economy
Class
W 110% 110%
0.5
S 75% 75%
Economy
Class
Y 100% 100%
P,B,M,H 100% 100%
K,U,A,L,Q 40% 40%
E,V,Z,T,N 10% 10%
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Earn Miles with SkyTeam Partner Airlines
The chart below lists the Award Miles, Qualication Miles and Qualication Segments
you will earn when taking ights both coded and operated by SkyTeam member airlines.
SkyTeam
Airline
Partners
Flight
Code
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification
Miles
(% of TPM)
Qualification
Segments
Aeroot Russian
Airlines www.
aeroot.ru
SU
Business
Class
J,C,D 130% 130%
1.0
I, Z 100% 100%
Economy
Class
W,S,A 100% 100%
0.5
Y,B 100% 100%
M,U,K,H,L 50% 50%
Q,T,E,N 25% 25%
Mileage credit for ights that are less than 805 kmis credited as 805 km.
Aerolineas
Argentinas
www.aerolineas.
com.ar
AR
Business
Class
J,D,C,I,W,S 130% 130% 1.0
Economy
Class
Y,B,M,U,
K,H,L,Q
100% 100%
0.5
T,E,N,V,G 50% 50%
Mileage credit for ights that are less than 500 kmis credited as 500 km.
Aeromexico
www.
aeromexico.com
AM
Business
Class
J,C,D,I 130% 130% 1.0
Economy
Class
W,Y,B,M,U,
K,H,L,Q,T
100% 100%
0.5
E,N,R 50% 50%
V 25% 25%
Mileage credit for ights that are less than 500 kmis credited as 500 km.
AirEuropa
www.aireuropa.
com
UX
Business
Class
J, C, D 150% 150%
1.0
I 100% 100%
Economy
Class
Y, M, B, L,
E, K, V, H
100% 100%
0.5
S,R,U,T,Q 50% 50%
W,P,A,N,Z,G,F 25% 25%
Air France
www.airfrance.
com
AF
First Class F,P 150% 150%
1.0
Business
Class
J,C,D,I 130% 130%
Z 125% 125%
Economy
Class
W,S(only on
long-haul)
125% 125%
0.5
A(only on
long-haul)
100% 100%
Y,B 100% 100%
M,U 75% 75%
K,H,L,Q 40% 40%
T,E,N,R,G,V 20% 20%
Mileage credit for ights that are less than 805 km is credited as 805 km.
SkyTeam
Airline
Partners
Flight
Code
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification
Miles
(% of TPM)
Qualification
Segments
China
Airlines
www.china-
airlines.com
CI
Business
Class
J 130% 130%
1.0C 125% 125%
D 110% 110%
Premium
Economy
Class
W,U 110% 110%
0.5
E,A 100% 100%
Economy
Class
Y,B,M 100% 100%
K,V,T,R,Q,H,N 50% 50%
China Eastern
(including
FM)
www.ce-air.
com
MU
(including
FM)
First Class F 150% 150%
1.0
Business
Class
U 150% 150%
C, J, I, D, Q 130% 130%
Premium
Economy
Class
W 110% 110%
P 100% 100%
Economy
Class
Y, B, E, M, H
(International,
Regional)
100% 100%
0.5
K,L,N,R 50% 50%
Mileage credit for ights that are less than 500 km is credited as 500 km.
CSA Czech
Airlines
www.
czechairlines.
com
OK
Business
Class
J,C,D 100% 100% 1.0
Economy
Class
I,Y,M,B,H,K,T 100% 100%
0.5
A,L,X,Q,U 50% 50%
Mileage credit for ights that are less than 805 km is
credited as 805 km.
Delta Airlines
www.delta.
com
DL
First Class F 150% 150%
1.0
Business
Class
J,C,D,I 125% 125%
Z 100% 100%
Delta
Premium
Select
P 125% 125%
A 125% 125%
G 100% 100%
S 100% 100%
Economy
Class
Y,B,M 100% 100%
0.5H,Q,K,L 50% 50%
U,T,X,V 25% 25%
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
SkyTeam
Airline
Partners
Flight
Code
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification
Miles
(% of TPM)
Qualification
Segments
Kenya Airways
www.kenya-
airways.com
KQ
Business
Class
J,C,D,I,Z 130% 130% 1.0
Economy
Class
Y,B,M 100% 100%
0.5
U,K,H 75% 75%
L,Q,E,N,
R,T,V,G
50% 50%
Mileage credit for ights that are less than 500 km is credited as 500 km.
KLM Royal
Dutch Airlines
www.klm.com
KL
Business
Class
J, C, D, I 130% 130%
1.0
Z 125% 125%
Economy
Class
Y, B 100% 100%
0.5
M,P,U,F,W 75% 75%
K,H,L,Q,S,A 40% 40%
T,E,N,R,G,V 20% 20%
Mileage credit for ights that are less than 805 km is credited as 805 km.
Korean Air
www.
koreanair.com
KE
First Class
F(International),
P(International)
150% 150%
1.0
Business
Class
J(International),
I(International),
R(International),
C,D
125% 125%
Z 100% 100%
Economy
Class
Y,B,W 100% 100%
0.5
S(International),
M,H
50% 50%
Middle East
Airlines – Air
Liban s.a.l
www.mea.
com
ME
Business
Class
J,C,D,I,Z 150% 150% 1.0
Economy
Class
Y,B,M,U,K,H,L 100% 100%
0.5
Q,T,N,R,V 50% 50%
Saudi Arabian
Airlines
www.
saudiairlines.
com
SV
First Class F,P,A,R 200% 200%
1.0
Business
Class
J,C,D,I 150% 150%
Economy
Class
Y,W,O 100% 100%
0.5
B,M,K,H,T,
Q,L,X,V
50% 50%
Tarom
www.tarom.
ro/en
RO
Business
Class
J,C,D 130% 130%
1.0
I, Z 100% 100%
Economy
Class
Y,B,M,L 100% 100%
0.5U,K,Q,H,R,N,A 50% 50%
F,T,V,S,E,P,G 20% 20%
Mileage credit for ights that are less than 500 km is credited as 500 km.
SkyTeam
Airline
Partners
Flight
Code
Class of
Service
Booking
Classes
Award Miles
(% of TPM)
Qualification
Miles
(% of TPM)
Qualification
Segments
Vietnam
Airlines
www.
vietnamairlines.
com
VN
Business
Class
J,C 130% 130%
1.0
D,I 100% 100%
Economy
Class
W,Z,U 100% 100%
0.5
Y,M,S,B 100% 100%
H,K,L,Q 50% 50%
Garuda
Indonesia
www.garuda-
indonesia.com
GA
First Class
F 175% 175%
1.0
A 150% 150%
P 130% 130%
Business
Class
J,C 150% 150%
D,I 125% 125%
Economy
Class
W,Y,B 100% 100%
0.5
M,K,N 50% 50%
Q,T 25% 25%
Virgin Atlantic
www.
virginatlantic.
com
VS
Business
Class
J,C,D,I,Z 150% 150% 1.0
Premium
Economy
Class
W,S 130% 130%
0.5
H,K 100% 100%
Economy
Class
V,Y,B,R,L,U,M 100% 100%
O,N,X,Q,E 50% 50%
T 25% 25%
Notes:
1.SkyTeam flights with the code AM/AF/KL/OK/DL/KE/SV/ME/SU/VN/KQ/ UX/RO/MU/
FM/CI /AR/GA/VS and operated by SkyTeam member airlines are eligible for mileage
accrual.
2.All chartered ights and award tickets (including tickets redeemed with miles) are not
eligible for mileage accrual.
3.Codeshare ights between SkyTeam member airlines and non-SkyTeam airlines are
not eligible for mileage accrual.
4.If an Egret Miles member is concurrently a member of other SkyTeam member
airlines’ frequent yer programs, the mileage can only be accrued to ONE frequent yer
program account.
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Notes:
1. TPM is based on the standard city-pair distance released by International Air
Transport Association (IATA) and is recorded in kilometers.
2. Mileage inquiry and retro-claim: You can inquire into your mileage balance or claim
retroactive miles by accessing our website at www.xiamenair.com. Alternatively, you
may use our ofcial Mobile App, WeChat, our service hotline (95557), or contact us
via email or fax. Please include your Egret Card number on the copies of your itinerary
and boarding pass in any email or fax communications with us. You can also claim
retroactive miles earned from SkyTeam partner airlines through our ofcial website and
Mobile App. If you fail to retro-claim your miles earned from a SkyTeam partner airline,
or if the SkyTeam partner airline you request has not yet opened online retro-claim
functionality on our website, please send us BOTH the original Boarding Pass (or a
copy) and a copy of your ticket or e-ticket itinerary. Be sure to include your Egret Card
number when contacting us. Requests should be made within six (6) months from the
date of the associated ights or the use of our partners’ services. Any mileage from
ights or transactions claimed beyond the six (6) month timeframe will no longer be
eligible.
3. Mileage validity: The validity for award miles is calculated from the flight date,
or the date you purchased a product or service from an Egret Miles partner, until
December 31st of the fourth consecutive calendar year. For example, miles accrued
from taking an eligible flight on any day in 2023 will remain valid until December
31st, 2026. Award miles will automatically expire if they are not redeemed during this
period. Miles accrued from taking a ight or purchasing a product or service from our
partners’ before December 31st, 2006 will remain valid for life.
Tips:
1. Mileage is credited to the traveler’s Egret Miles account. It is prohibited for several
different members to accrue miles into one account.
2. Mileage accrual starts from the date of your enrollment in the Egret Miles program;
your ticket will only be accrued after it is used. 3. Please keep your boarding pass and/
or itinerary until award miles have been correctly credited to your account.
4. Please quote your Egret card number at the time of reservation or purchase,
ensuring the passenger name and identity document number are consistent with the
information recorded in your Egret account.
5. Please present your Egret card or quote your Egret card number when checking-in
at the airport. If you pay for a class of service upgrade onboard, you award mileage
for the ight will be based on your original class, not the upgraded class.
6. In the case of a discounted ticket for a specific product, the award miles,
membership qualifications/maintenance miles and segment are subject to the rules
and regulations for that specic product.
7. If the actual class is different from the booking class, or the discounted ticket
is obtained through group purchasing, mileage accrual will be subject to the
corresponding standards for the actual amount paid.
8. If you take a code-share ight, the miles will be accumulated based on the ight
number and relevant ight information of the marketed airline.
9.If your ticket changes carriers, whether voluntarily or involuntarily, to another airline,
you will not be able to earn points for that ight if the nal ight is not within the
member's accrual criteria.
Earning Miles with Non-Airline Partners
Co-branded credit cards
Partners Accrual standard
Service
phone number
CMB Xiamen
Airlines Egret Co-
branded Credit Card
1 Egret Miles award mile for every RMB18.00 or USD2.00
spent
400-820-5555
CITIC Xiamen
Airlines Egret Co-
branded Credit Card
Platinum Card: 1 Egret Miles award mile for every RMB
10.00 or US$1.00 spent;
Gold Card or Base Card: 1 Egret Miles award mile for
RMB18.00 or US$2.00 spent
400-889-5558
CIB Xiamen Airlines
Egret Co-branded
Credit Card
Platinum Card: 1 Egret Miles award mile for every
RMB8.00 spent;
Gold Card or Base Card: 1 Egret Miles award miles for
every RMB18.00 spent
95561
ABC Xiamen Airlines
Egret Co-branded
Credit Card
Platinum member: 1 Egret Miles award mile for every 12
credit card points;
Gold member: 1 Egret Miles award mile for every 15 credit
card points.
40066-95599
CGB Xiamen
Airlines Egret Co-
branded Credit Card
Platinum member: 1 Egret Miles award mile for every
RMB10.00 spent;
Gold member: 1 Egret Miles award mile for every
RMB18.00 spent.
95508
CMBC Xiamen
Airlines Egret Co-
branded Credit Card
Deluxe Platinum member: 1 Egret Miles award mile for
every RMB10.00 spent;
Platinum member: 1 Egret Miles award mile for every
RMB15.00 spent;
Gold member: 1 Egret Miles award mile for every
RMB18.00 spent.
(The accrual standards for the above three memberships
shall be adjusted to 18:1, 36:1 and 36:1 respectively when
the accrued Egret Miles award miles exceed 10,000 miles
in a calendar month)
400-66-95568
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Partners Accrual standard
Service
phone number
Greater China
Connection
Co-branded Card
Innite Card: 1 Egret Miles award mile for every
NTD11.00 spent;
Privy Seal Business Card: 1 Egret Miles award mile for
every NTD11.00spent;
Privy Seal Card: 1 Egret Miles award mile for every
NTD23.00 spent.
(Subject to consumption in terms of RMB)
00-80-080-024-365
Jiangxi Bank
Jiangxi Airlines
Egret Co-branded
Credit Card
Platinum member: 1 Egret Miles award mile for every
RMB10.00 spent;
Gold member: 1 Egret Miles award mile for every
RMB18.00 spent.
400-889-2666
BOB Jiangxi Airlines
Egret Co-branded
Credit Card
1 Egret Miles award mile for every RMB18.00 spent. 400-660-1169
Partners Accrual standard Booking websites and hotlines
Jingdong
Mall
Visit "Jingdong Mall Ofcial Website/
APP/Small Program" through the
exclusive entrance of Xiamen Airlines
to place orders and accumulate up to 1
Egret Miles for every 1 Yuan spent.
Xiamen Airlines App/Public Page/Small
Program-My-Earn Points-Shopping
Xiamen Airlines ofcial website-White
Heron Club-Earn points-Shopping
Xiamen
Airlines
Group Mall
You can get Egret Miles for every order
placed at Xiamen Airlines Group Mall,
and you can enjoy a maximum of 1
Egret Miles for every 2 yuan spent!
Xiamen Airlines APP—Service Center—
Hotel Booking Channel.
Xiamen Airlines Ofcial Website—
Additional 0592-7307615
Xiamen Airlines APP-Service Hall-Xiahang
Mall
Shopping
Hotels
Partners Accrual standard Booking websites and hotlines
Xiamen Airlines Lakeside
Hotel
Every qualifying stay earns 1,000
Egret Miles award miles. Every
2,000 Egret Hotel Card points can
be converted into 1,000 Egret Miles
award miles.
www.
xmairhotels.
com
0592-2218888
Xiamen Airlines Hotel 0592-5134888
Quanzhou Airlines Hotel 0595-22164888
Wanda Hotels
The exchange rate of "WanYue
Club" points for Egret Miles is 4:1,
and the minimum amount of each
exchange is 300 Egret Miles.
1. Wanda Hotels website: My
Account - Airline Mileage Card
Tie-up - Points Redemption -
Airline Mileage;
2. WanYue Club WeChat mini-
program: Points Redemption-
Airline Miles;
3.WanYue Club Member Service
Center (4000888899)
Partners Accrual standard Booking websites and hotlines
BTG HOMEINNS
Htels
250 Ruyu points can be converted into
100 Egret miles.
Shoulv Rujia APP-Equity-Ruyu-
Return points
Minyu Club
1, 2 and 3 Egret miles for every $5
spent on Minyu Club Silver, Gold and
Diamond membership stays respectively;
Every 7,500 Mingyu Club points an be
converted into 500 Egret miles.
Mingyu business travel ofcial
website, Mingyu hotel WeChat
small program,
Mingyu business travel group
booking center 4000009000
Mingyu Hotel WeChat ofcial
account - Mingyu Club points mall
C&D Rewards Club
1000 C&D Rewards Club points can be
converted into 500 Egret miles.
C&D Hotel WeChat ofcial
account.-C&D Rewards Club-
Personal Center-Redemption of
Airline Points
Jinling Hotels
5-star standard hotels are rewarded
with 800 Egret miles;
4-star standard hotels are rewarded
with 400 Egret miles;
3-star standard hotel will be rewarded
with 100 Egret miles;
Note: Nanjing Zhuyuan Building
Hotel Block A basic room type and
member alliance hotels (Shanghai
Hotel, Shanghai Wangbaohe Hotel)
do not participate in the Egret miles
accumulation activities.
3200 Jinling points can be converted
into 800 Egret miles.
4008289966
Partners Accrual standard Booking websites and hotlines
Booking
7 Egret Miles award miles for every RMB
10.00 spent on bookings at the Xiamen
Airlines ofcial website or APP
Xiamen Airlines APP—Service
Center— Hotel Booking Channel.
Xiamen Airlines Ofcial Website—
Additional Service - Hotel Booking
Tongcheng Travel
Holdings Limited
10 Egret Miles for every 15 yuan spent
when you book a front desk pay-as-you-
go type hotel and check in successfully.
For every 15 yuan spent on prepaid
hotels and successful check-in, you will
receive 8 Egret Miles.
Xiamen Airlines APP—Service
Center— Hotel Booking Channel.
http://hotel.elong.
com/?newcpn=xmhk2019
trip.com
Book a room through the exclusive
booking link and earn 4 Egret Miles for
every RMB7 (HK$8/US$1) spent.
Xiamen Airlines APP—Service
Center— Hotel Booking Channel.
https://hk.trip.com/w/xiamenair-
CN
Kaligo
Up to 15 Egret Miles award miles can
be obtained for every 10 yuan or the
equivalent currency (net room price) of
online booking and staying in the hotel.
www.kaligo.com
Business Travel
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Partners Accrual standard
Rental
Channel
Booking websites and
hotlines
Hertz
Egret members who rent a car through
the exclusive link can receive 3 Egret
Miles for every $10 spent, up to a
maximum of 800 Egret Miles; and
50 Egret Miles for every successful
application for a certied copy of a
driver's license international translation
through the exclusive link.
brick-and-
mortar
store
https://old.xiamenair.
com/zh-cn/Specialoffers/
Detail?guid=9815c07a-91be-
4121-ade6-eeb5acc1f382
10101020
Xuduo Cars
10 Egret Miles for every 10 yuan spent
on successful vehicle reservations via
the reservation phone;
0592-5533736
Car Rental
Others
Partners Accrual standard
Booking websites and
hotlines
CIB Credit Card 1 Egret Miles award mile for 50 points 95561
CITIC Credit
Card
CITIC Standard Top Class Credit Card (only
VISA Standard Innite Card, UnionPay Standard
Diamond Card, UnionPay Premier Diamond
Card and JCB Royalty Card): 12,500 points can
be converted into 500 Egret Miles;
Platinum members and above: 25,000 points
can be converted into 500 Egret Miles;
exemption from the annual fee
Platinum and Gold members: 50,000 points can
be converted into 500 Egret Miles
4008895558
ABC Credit
Card
Gold cards: 30 credit card points can be
converted into 1 Egret miles;
Platinum card: 20 credit card points can be
converted into 1 Egret miles.
Agricultural Bank Pocket
Banking - Credit Card - Play
Points 95599
XMBANK Credit
Card
20 combined points can be converted into 1
Egret miles.
Xiamen Bank Points Mall
FlyerTea
10,000 FlyerTea points can be converted into
500 Egret miles;
www.yertea.com
021-61099712
Ping An
WanLiTong
Exchange of 1 Egret Miles for every 50
WanLiTong Points.
"This Wallet" APP—Points
Integration Channel — select
Xiamen Airlines
HuaRunTong
25 HuaRunTong points can be converted into 1
Egret miles.
HuaRunTong APP-Points
Integration Channel — Xiamen
Airlines
State Grid
20 State Grid points can be converted into 1
Egret miles.
400-70-95598
State Grid APP
Jaguar+/Land
Rover+ Points
Mall
1200 Platform points can be converted into
100 Egret miles.
Jaguar+ APP/Land Rover+ APP
-Points Mall-Xiamen Airlines
Tips:
1. Miles earned at Xiamen Airlines' partners shall not be considered qualication miles for a
VIP membership.
2. The specific redemption rules and bills that cannot be redeemed for Xiamen Airlines
Group award miles shall be subject to the rules set by the relevant banks.
3. In case of any change in the standards and rules for mileage accrual made by the
partners, the latest standards and rules shall apply.
4. Please present your Egret Card or quote your card number when purchasing goods and/
or services from Xiamen Airlines' partners to accrue award miles.
5. Please keep your transaction receipts when making purchases at Xiamen Airlines'
partners until the award miles have been correctly credited to your account.
6. Egret Miles bears no responsibility for the products and services provided by its partners.
Redeem Miles
Flight Awards Redemption
Redemption for Xiamen Airlines Group Award tickets (Unit: Egret Miles)
Domestic routes:One-way Award Ticket Chart
Flight Distance Economy Class Premium Economy Class Business Class First Class
1-500KM 5000 6000 9000 10000
501-1000KM 9000 11000 16000 18000
1001-1500KM 13000 16000 23000 26000
1501-2000KM 18000 22000 32000 36000
2001-3000KM 23000 28000 41000 46000
3000+KM 28000 34000 50000 56000
Special route:
Chongqing — Lhasa
18000 - 32000 36000
International and Regional Routes: One-Way Award Ticket Chart
From/To
Economy
Class
Premium
Economy Class
Business
Class
First
Class
Mainland China - Hong Kong, Macao and
Taiwan regions
20000 24000 26000 36000
Mainland China - Japan and South Korea 25000 30000 32500 45000
Mainland China - Southeast Asia 30000 36000 39000 54000
Mainland China - Australia 40000 - 60000 80000
Mainland China - Middle East 40000 60000 80000
Mainland China - Europe 50000 - 80000 120000
Mainland China – North America 60000 - 110000 155000
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Award Upgrade Redemption for Xiamen Airlines Group’s Routes
(Unit: Egret Miles)
Redemption for China Southern Airlines Award Tickets (Unit: Egret Miles)
Redemption for SkyTeam Award Tickets (Unit: 1000 Egret miles)
Award Upgrade Redemption for Xiamen Airlines' International
and Regional Routes
Domestic Routes
Ticket Type Upgrade Method Miles Required
Full-Fare Economy Direct redemption of miles for an upgrade
Miles required for First/
Business Class deduct
miles required for Economy
Class.
Discounted Economy
Pay the fare difference in cash for a full-
fare economy ticket and then redeem
miles for an upgrade.
International and Regional Routes (One-Way)
Available
Upgrade
Economy Class Upgraded to Cabin
O, Business Class
Business
Class
Upgraded
to Cabin A,
First Class
Business Class Upgrade to Cabin
W, Premium Economy Class
Y/X H/B M/L K/N/Q/V T/R J/O C/D/I Y/X H/B M/L K/N/Q/V T/R
Mainland
China-
Hong
Kong,
Macao and
Taiwan
regions
6000 10000 16000 22000 24000 10000 13000 4000 8000 14000 20000 22000
Mainland
China-
Japan and
South
Korea
7500 15000 20000 26000 30000 12500 15000 5000 12500 17500 23500 27500
Mainland
China-
Southeast
Asia
9000 18000 22000 30000 35000 15000 18000 6000 15000 19000 27000 32000
Mainland
China-
Australia
20000 30000 40000 50000 55000 20000 30000
Mainland
China -
Middle
East
20000 30000 40000 50000 55000 20000 30000
Mainland
China-
Europe
30000 50000 60000 70000 75000 40000 50000
Mainland
China-
North
America
50000 70000 80000 90000 100000 45000 60000
Notes: X, O and A classes are only available for ticket redemptions with Egret miles.
International and Regional Routes: SkyTeam Award Ticket Chart.
Domestic routes:One-way Award Ticket Chart
Flight Distance (Km) Economy Class Business Class First Class
1-1,200 18,000 32,000 40,000
>1,200 31,000 63,000 79,000
Domestic Routes: SkyTeam Award Ticket Chart
Within One Country Economy Class Business Class First Class
I Mainland China
1-1200KM 23 46 58
>1200KM 45 90 113
II
USA (49 USA states, excluding Hawaii), Russia,
Canada, Brazil, Australia, India, Argentina,
Kazakhstan, Sudan, Algeria, Congo, Mexico,
Saudi Arabia, Indonesia, Malaysia
35 70 88
III All countries or regions excluding Zone I and II 23 46 58
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
International and Regional Routes: SkyTeam Award Ticket Chart
Zone
Hong Kong,
Macao, Taiwan
regions
Northeast
Asia
Southeast
Asia
South Asia/
Central Asia
Europe
North
America
Mexico/ Caribbean
Sea/ Central America
Northern
South
America
Southern
South
America
Hawaii
South
Pacific
Middle East/
North Africa
Central Africa/
South Africa
Mainland China
Economy Class 35 50 50 60 90 90 90 90 90 70 70 70 80
Business Class 70 100 100 120 180 180 180 180 180 140 140 140 160
First Class 88 125 125 150 225 225 225 225 225 175 175 175 200
Hong Kong, Macao,
Taiwan regions
Economy Class 40 50 50 60 80 80 80 80 90 70 70 70 70
Business Class 80 100 100 120 160 160 160 160 180 140 140 140 140
First Class 100 125 125 150 200 200 200 200 225 175 175 175 175
Northeast Asia
Economy Class 40 60 60 80 80 80 80 90 70 70 70 70
Business Class 80 120 120 160 160 160 160 180 140 140 140 140
First Class 100 150 150 200 200 200 200 225 175 175 175 175
Southeast Asia
Economy Class 40 60 80 80 80 80 90 70 60 70 70
Business Class 80 120 160 160 160 160 180 140 120 140 140
First Class 100 150 200 200 200 200 225 175 150 175 175
South Asia/
Central Asia
Economy Class 40 60 80 90 90 90 80 70 40 60
Business Class 80 120 160 180 180 180 160 140 80 120
First Class 100 150 200 225 225 225 200 175 100 150
Europe
Economy Class 50 70 70 70 70 80 90 60 70
Business Class 100 140 140 140 140 160 180 120 140
First Class 125 175 175 175 175 200 225 150 175
North America
Economy Class 50 50 60 70 50 80 70 70
Business Class 100 100 120 140 100 160 140 140
First Class 125 125 150 175 125 200 175 175
Mexico/ Caribbean
Sea/ Central
America
Economy Class 40 50 60 50 85 80 85
Business Class 80 100 120 100 170 160 170
First Class 100 125 150 125 213 200 213
Northern South
America
Economy Class 50 50 60 80 80 80
Business Class 100 100 120 160 160 160
First Class 125 125 150 200 200 200
Southern South
America
Economy Class 50 60 75 75 70
Business Class 100 120 150 150 140
First Class 125 150 188 188 175
Hawaii
Economy Class 30 60 80 80
Business Class 60 120 160 160
First Class 75 150 200 200
South Pacic
Economy Class 30 75 75
Business Class 60 150 150
First Class 75 188 188
Middle East/ North
Africa
Economy Class 50 60
Business Class 100 120
First Class 125 150
Central Africa/
South Africa
Economy Class
50
Business Class 100
First Class 125
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Redemption Zone Definition Chart
Zone Country (Region)
China Mainland China
Hong Kong, Macao,
Taiwan regions
Hong Kong, Macao, and Taiwan of P.R. China
Northeast Asia Japan, South Korea, North Korea, Mongolia
Southeast Asia
Vietnam, Laos, Cambodia, Burma, Thailand, Malaysia, Singapore,
Indonesia, The Philippines, Brunei, East Timor, Guam, Saipan
South Asia, Central Asia
Nepal, Sikkim, Bhutan, Bangladesh, Pakistan, India, Sri Lanka,
Maldives, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan,
Turkmenistan
Middle East
Afghanistan, Iran, Kuwait, Saudi Arabia, Bahrain, Qatar, United Arab
Emirates, Oman, Yemen, Iraq, Syria, Lebanon, Jordan, Palestine,
Israel, Cyprus, Turkey, Georgia, Azerbaijan, Armenia
North Africa Morocco, Algeria, Tunisia, Libya, Egypt, Western Sahara
Central Africa, South Africa Excluding North African countries
Europe All European countries
North America USA (49 states of USA, excluding Hawaii), Canada
Mexico, Caribbean Sea,
Central America
Mexico, Antigua, Barbuda, Aruba, The Bahamas, Barbados,
Bermuda, Cuba, Dominican Republic, Cayman Islands, Belize, Costa
Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama
Northern South America
Columbia, Ecuador, Peru, Venezuela, Guiana, French Guiana,
Suriname
Southern South America Argentina, Bolivia, Brazil, Chile, Uruguay, Paraguay
Hawaii Hawaii Islands
South Pacic Region Australia, New Zealand and South Pacic island countries
Redemption for Other Service Products
Members may redeem services such as seat selection, VIP lounges operated by Xiamen
Airlines, prepaid extra baggage and inight light meal via its ofcial website, etc.
Ways for Flight Awards Redemption
1.Members can redeem miles at Xiamen Airlines’ official website, mobile app, ticketing
office, through our service hotline (95557), Hebei Airlines website and mobile APP
and Jiangxi Airlines website. Identity authentication is required prior to your first award
redemption.
2. For award tickets redemption at Xiamen Airlines Group’s ticketing ofces, please provide
your Egret Card, transaction password and valid, original ID document. If you redeem
award tickets for a beneciary, or if you entrust another person to redeem award tickets on
your behalf, then the original,
Beneficiary System for Flight Award Redemption
1. The Egret Award Miles applies to the beneficiary system. Besides being used by the
member themselves, award miles can only be used to redeem flight awards for the
beneficiaries (natural persons only) specified by the member. A list of the member’s
beneciaries must be set up before this type of redemption is made.
2. Each member can add a maximum of eight beneciaries to his/her list (excluding the
member).
3. The member can create their list of beneciaries on the Xiamen Airlines’ ofcial website,
Mobile App, WeChat, at a ticketing ofce, through the service hotline (95557) ,on Hebei
Airlines website wechat, mobile APP and Jiangxi Airlines website. Complete identity
information for each beneciary must be provided.
4. Additions and edits to beneciaries become valid 30 days from the date of submission (in
cluding the initial addition).
Instructions on Flight Awards Redemption
1. Award miles can only be redeemed through Egret Miles according to its redemption
policies. Other airlines or agents shall not be entitled to handle Egret miles unless being
authorized by Xiamen Airlines.
2. Award miles cannot be sold, inherited or redeemed for cash. Members cannot redeem
an award ticket with a combination of award miles and other payment methods.
3. Mileage from different accounts cannot be merged for award redemption.
4. The award redemption criteria for adult passengers apply to children and infant
passengers.
5. Award tickets should be issued immediately after your booking. Xiamen Airlines does not
provide ticketing on departure and free delivery service for award tickets.
6. Award tickets must have a denite itinerary, ight number, date and class of service. They
are not qualied for voluntary endorsement or voluntary rerouting.
7. Award tickets are valid for one year from their date of issue, and lost award tickets can’t
be reissued.
8. “Award ticket” means only an exemption from paying the ticket fare. Passengers will
be responsible for relating taxes and fees, which include, but are not limited to, airport
construction fees, fuel surcharges, departure taxes, and safety inspection charges.
9. The seating availability of award tickets and class of service upgrades on a ight is limited
and restricted by blackout dates. As such, please arrange your travel prior to the departure.
For more details, please visit the Egret Miles section of Xiamen Airlines' website or contact
Xiamen Airlines’ service hotline (95557).
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Award Tickets/Award Upgrades with Xiamen Airlines Group
1.Redemption of award tickets is applicable only to ights both coded and operated by “MF/
NS/NR”. Chartered ights do not qualify for redemption.
2.Passengers traveling with an award upgrade will earn miles based on their original cabin
class, not the upgraded class.
3.The rules of voluntary rerouting or voluntary refund:
Award Tickets with Partner Airlines’ Flights
1.Xiamen Airlines’ partner airlines consists of SkyTeam member airlines and China Southern
Airlines.
2. Redemption of partner airlines’ award tickets is applicable only to ights both coded and
operated by the same partner airlines. Code-share ights among partner airlines do not
qualify for redemption.
3. Egret Miles members may redeem award tickets on a single partner airlines’ ight, or on
several partner airlines’ ights for the purpose of ight connection.
4. If the itinerary involves only Xiamen Airlines' flights, Xiamen Airlines’ award ticket
redemption criteria shall apply. If the itinerary contains both Xiamen Airlines’ ights and
partner airlines’ ights, the segments operated by Xiamen Airlines are subject to Xiamen
Airlines’ award ticket redemption criteria, and the remaining ight segments are subject to
partner airlines’ award ticket redemption criteria.
5. Partner airlines’ award tickets qualies for one change in ight number or date. The
change is free of charge, provided it is within its validity period, a seat is available on the
proposed ight and the request is made before the ight’s scheduled departure time. If
more changes are to be made, a surcharge of CNY100 (or foreign currency of equivalent
value) will be charged for each subsequent change.
6. If there is an involuntary refund of a partner airlines’ award ticket, you can provide
relevant information about the involuntary refund to Xiamen Airlines. After verifying the
information, we will recredit the mileage redeemed for the award ticket to your account.
Your recredited miles will remain valid from the date of the award upgrade redemption until
December 31st of the fourth calendar year thereafter. Xiamen Airlines assumes no other
liability beyond this.
7. Xiamen Airlines does not provide award upgrades for partner airlines’ ights.
Class of
service
Booking
Classes
Voluntary Rerouting Fee Voluntary Refund Fee
Before
Departure
After
Departure
Before
Departure
After Departure
First Class A
30RMB/time
100 RMB/
time
50% of original miles required
Business Class O
Premium
Economy Class
W
Economy Class X
Notes:
①
Before/After departure is subject to the Schedule Time of Departure.
②
Applicable to standard miles redemption for award tickets.
③
The expiry date of the new ticket is the same as the original one.
4.Please refer to the the above relevant provision for the application of voluntary rerouting
with respect to an award upgrade. In case of voluntary refund of an award upgrade, the
refund of cash part will be subject to the voluntary refund regulations of its original booking
class before upgrades, and the refund fees will be calculated based on the upgrade
booking time while the refund fees of miles part will be charged at 50% of its original miles
redeemed.
5.If there is an involuntary change of ight date, itinerary or booking class, the operating
carrier will accept your award ticket on the ight we arrange for you. The miles difference
will be recredited to your account in case of a class of service downgrade, and no more
miles will be required in case of an involuntary class of service upgrade. If there is no seat
available for an award ticket, you can provide relevant information about the involuntary
refund to Egret Miles and, after verifying the information, we will recredit the mileage
redeemed for the award ticket. Your recredited miles will remain valid from the date of the
award ticket redemption until December 31st of the fourth calendar year thereafter. Egret
Miles assumes no other liability beyond this.
6.If there is an involuntary change of ight date, itinerary or booking class, the operating
carrier will accept your award upgrade on the flight we arrange for you. The miles
difference will be recredited to your account in case of a class of service downgrade, and
no more miles will be required in case of an involuntary class of service upgrade. If there
is no seat available for an award upgrade, you can provide relevant information about the
involuntary refund to Egret Miles and, after verifying the information, we will recredit the
mileage redeemed for the award upgrade. Your recredited miles will remain valid from the
date of the award upgrade redemption until December 31st of the fourth calendar year
thereafter. Egret Miles assumes no other liability beyond this.
7.Please refer to the relevant provisions of Xiamen Airlines General Conditions of Carriag
e for Domestic/ International Passengers and Baggage for the application of involuntary
change and refund of award tickets.
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
Non-flight Awards Redemption
Redemption for Products from Xiamen Airlines’ Online Store
You may visit the “Online Mart” on our mobile app, or the Egret Miles Zone of our
ofcial WeChat account to redeem various exquisite products, delivery of which can
only be made within Mainland China. For redemption rules and requirements please
refer to the “Online Mart” webpage.
Redemption for Hotel Stays and Catering
You may redeem your award miles for accomodations, catering, and other high-end
services at the Xiamen Airlines’ hotels.
Other Partners
Xiamen Airlines has established agreements with select partners in Xiamen, Fuzhou
and other cities. Just by presenting Egret Cards, Egret Miles members can enjoy special
discounts at hotels, restaurants, fitness centers, beauty salons and entertainment
venues, etc. Please visit the Egret Miles section on Xiamen Airlines' website for
detailed information.
VIP Members
Criteria to Obtain Egret Miles VIP Membership
An Egret base card member aged 12 or above who earns qualification miles or
segments listed below within 12 consecutive months will obtain the corresponding
Egret Miles VIP membership. Silver, Gold and Platinum members who meet higher
VIP qualication requirements within 12 consecutive months in their VIP membership
validity of 24 months will be upgraded to the corresponding VIP tier. After a VIP
member is downgraded to base card member, assessment of VIP membership will start
from the date he or she is downgraded to base card member.
Criteria to maintain Egret Miles VIP membership
When your qualification miles or qualification segments have met the following
criteria within your VIP membership validity of 24 months, your VIP membership status
will be maintained.
Special Upgrade to Egret Diamond: Members who have maintained Egret Platinum
membership for six consecutive years and accrued at least 750,000 qualication miles
during the period will be upgraded to Egret Diamond.
VIP
Membership
Miles/segments to qualify for membership
SkyTeam
membership
VIP
membership
validity
Diamond
150,000 qualication miles or 90 qualication
segments
Elite Plus
Elite
24 Months
Platinum
100,000 qualication miles or 60 qualication
segments
Gold
60,000 qualication miles or 35 qualication
segments
Elite
Silver
40,000 qualication miles or 20 qualication
segments
VIP
Membership
Miles/segments to maintain membership
(within 24 months of VIP membership)
SkyTeam
membership
VIP
membership
validity
Diamond
280,000 qualication miles or 180 qualication
segments
Elite Plus
Elite
24 Months
Platinum
180,000 qualication miles or 120 qualication
segments
Gold
110,000 qualication miles or 70 qualication
segments
Elite
Silver
70,000 qualication miles or 40 qualication
segments
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厦航集团白鹭俱乐部会员手册
Egret Miles Membership Guide
1. “Qualication miles” means basic miles accrued by taking eligible ights in cabin classes
operated by Xiamen Airlines and its carrier partners, that are used to determine any change
in membership. qualication miles do not include membership award miles, promotional
miles, activity miles, miles accrued at our non-ight partners, etc.
2. “Qualication segments” refers only to segments accrued by taking eligible ights in
cabin classes operated by Xiamen Airlines and its carrier partners that are used to determine
any change in membership.
3. VIP membership remains valid for 24 months from the date of VIP card issuance. If the
VIP member fails to meet the maintenance requirements for VIP membership in terms
of qualification miles or segments, the member will be automatically downgraded to
the corresponding tier status according to the chart above upon expiration of said VIP
membership.
Benefits Egret Diamond Egret Platinum Egret Gold Egret Silver
General Benefits
Complimentary VIP Card for
one specied person
①
√ - - -
Service ambassador
②
√ - - -
Gift package for membership
qualication
6 vouchers for
VIP lounges
3 vouchers for
VIP lounges
2 vouchers for
VIP lounges
2,000 Egret
miles
Gift package for maintaining
membership
10 vouchers for
VIP lounges
5 vouchers for
VIP lounges
3 vouchers for
VIP lounges
2,000 Egret
miles
Upgrades and seat reservations
Complimentary upgrade to
First Class
③
√ - - -
Complimentary upgrade to
Business Class
③
√ √ √ 5/year
Complimentary upgrade to
Premium Economy Class
③
√ √ √ √
Guaranteed Reservations for
VIP members themselves, full-
fare Economy Class
④
√ - - -
Priority reservation and airport
standby
√
Benefits at Airports
Guide reservation
⑤ ▲
- - -
Inviting guests to check-in at
First Class or Business Class
counter
2 guests on the
same ight and
same day
1 guest on the
same ight and
same day
- -
Access to VIP lounge
Members can
invite 2 guests on
the same ight and
same day
Members can
invite 1 guest on
the same ight
and same day
Member
only
Member only
(for VIP lounges
operated by
Xiamen Airlines
Group only)
⑥
Service in case of
ight irregularity
The same services as for Business Class passengers -
Priority check-in Check-in counter for First Class or Business Class
Priority boarding √
Priority baggage handling √
Favorable Fees
Miles Redemption for VIP
member’s personal preferred
seating at International/
Regional ights
⑦
Complimentary Entitled to special offers
Complimentary ticket
changes and refunds
⑧
√ √ √ -
Extra free
baggage
⑨
Weight Basis 40KG 30KG 20KG 10KG
Weight Basis 1 piece
Bonus Miles
VIP Tier bonus miles
⑩
50% 30% 15% 10%
Double bonus miles for
ights taken on birthdays
11
√
Miles validity extended by 1
year
12
√ - - -
Miles overdraft
13
12000 6000 3000 1000
Egret Miles VIP Benefits
Egret Miles VIP members qualify for the following VIP benets when taking ights that
are operated by Xiamen Airlines/Hebei Airlines/Jiangxi Airlines and use an MF/NS/RY
code:
Notes:
“√”means the service is available,and “
▲
” means the service is available subject to specic
circumstances.
①
Complimentary VIP Card for one specied person
Diamond members who have successfully maintained their status may be entitled to specify
one person to b e awarded a Silver membership within a month of successful maintenance.
Diamond members who have accrued 500,000 miles or above within the validity of their
VIP membership by taking ights operated by Xiamen Airlines/Hebei Airlines/Jiangxi Airlines
with an MF/NS/RY code may be entitled to specify one person to be awarded a Gold
membership.
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②
Service Ambassador
Diamond members may use the dedicated service when calling Xiamen Airlines’ ticket
booking hotline and be entitled to personal “Service Ambassador” service.
③
Complimentary upgrades
Diamond members who y on full fare Business J Class are eligible for a complimentary
upgrade to First Class. Egret Miles Diamond, Platinum, Gold and Silver Card members
who y on full fare Economy Y class with Xiamen Airlines/ Hebei Airlines/Jiangxi Airlines
are eligible for a complimentary upgrade to Business Class and Premium Economy Class
of Hebei Airlines /Jiangxi Airlines . Silver Card members are entitled to up to 5 upgrades to
Business Class each year within the term of validity of membership (one year from the date
of automatic membership upgrade).
If the ticket is issued more than 3 hours before the scheduled departure time, and there are
seats available in First Class, Business Class or Premium Economy Class, VIP members will be
automatically upgraded when checking in. If the ticket is issued within 3 hours of scheduled
departure, Xiamen Airlines cannot guarantee the free upgrade service for VIP members
because of the time limit for pre-ight preparation. The complimentary upgrade service
does not apply to code-shared ights.
④
Guaranteed Reservations for VIP members themselves, full-fare Economy Class
Diamond members who have booked a full fare Economy Class ticket with our Service
Ambassador or at one of our direct sales outlets 24 hours before departure time will
be guaranteed a seat. This service is applicable to flights with the MF/NS/RY code and
operated by Xiamen Airlines/Hebei Airlines/Jiangxi Airlines, nor applicable to code-shared
ights.
⑤
Guide reservation
Diamond members may call 95557 service hotline 24 hours before the scheduled departure
time to make reservations for a guide who will lead them from the check-in counter to
the VIP lounge. This service is applicable to flights operated by Xiamen Airlines/Hebei
Airlines/Jiangxi Airlines and use with an MF/NS/RY code. This service is currently available at
airports in Xiamen, Fuzhou, Quanzhou, Hangzhou, Changsha,Beijing and Tianjin for ights
operated by Xiamen Airlines, Shijiazhuang for Hebei Airlines, and Nanchang for Jiangxi
Airlines.
⑥
VIP lounge service for Silver members
Silver members may be entitled to service at the VIP lounges we operate at the airports in
Xiamen, Fuzhou, Quanzhou, Hangzhou, Shanghai,Tianjin, Shijiazhuang and Nanchang.
⑦
Miles Redemption for VIP member’s personal preferred seating at International/Regional
ights
Applicable to ights that are operated by Xiamen Airlines and use an MF code.
⑧
Free ticket changes and refunds
Only for tickets purchased at Xiamen Airlines’ official website, mobile app, WeChat,
ticketing office, through service hotline (95557), Hebei Airlines’ website, mobile app,
Wechat, ticketing ofce in Shijiazhuang and Beijing Daxing Airport, hotline(0311-96699),
Jiangxi Airlines’ website, ticketing ofce, hotline(0791-96300).
Only for tickets purchased at a discount of 50% or less where the booking class is F/A/J/C/
D/I/Y/H/B/M/L/K/N/Q/V with Xiamen Airlines, and F/A/J/C/D/I/W/P/Y/H/B/M/L/K/N/Q/V with
Hebei Airlines and Jiangxi Airlines. Tickets for international flights, flights to/from Hong
Kong, Macao and Taiwan regions, and non-refund tickets, code-share flight tickets are
excluded.
To receive a fee waiver, the passenger shall request a ticket refund at our direct sales outlets,
and request ight change at the original ticket issuing ofce before the scheduled departure
time. A fee waiver is unavailable after your ight departs. Flight changes and ticket refunds
are subject to current fare conditions.
⑨
Extra Free Baggage Allowance
The total free baggage allowance for VIP members is equal to the free baggage allowance
for the original class of service plus the extra free baggage allowance.
For ights where the baggage allowance is calculated by the number of bags (piece basis),
the following rules apply:
Each bag for First Class or Business Class passengers shall be up to 32 kg, and each bag for
Economy Class passengers shall be up to 23 kg. The total outside dimensions of each bag
(length + width + height) shall not exceed 158 cm.
⑩
VIP Tier Bonus Miles
In addition to base award miles accrued, Egret Diamond, Platinum, Gold and Silver Card
members will earn 50%, 30%, 15% and 10% of TPM, respectively, as VIP Tier bonus
miles when they purchase tickets on domestic ights at a discount of no more than 20%
or purchase tickets in class F/A/J/C/D/I/Y with Xiamen Airlines, F/A/J/C/D/I/W/P/Y with
Hebei Airlines and Jiangxi Airlines on international ights and ights to/from Hong Kong,
Macao and Taiwan regions. The miles will be added to the member’s normal bonus miles
and electronic account, which are not considered as qualication miles for obtaining or
maintaining membership.
11
Double bonus miles for ights taken on birthdays
When a VIP member takes a flight operated by Xiamen Airlines/Hebei Airlines/Jiangxi
Airlines and use with an MF/NS/RY code on his or her birthdays, double bonus miles will
be accrued as per the cabin class he or she takes. The additional bonus miles shall not be
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considered as the miles qualifying or maintaining the membership.
12
Miles validity extended by 1 year
Diamond members who take ights with an MF/NS/RY code during the validity period of
their membership shall have the validity of the accrued miles extended to December 31st of
the fth year from the date of the ight.
13
Miles overdraft
When redeeming award tickets or upgrades, or services such as VIP lounges we operate,
prepaid extra baggage or preferred seating at our direct sales outlets, ofcial website or
by calling our service hotline 95557, miles may be overdrawn if the miles in the member’s
account are insufficient. The overdraft limit for Diamond, Platinum, Gold and Silver
members are 12,000, 6,000, 3,000 and 1,000 miles, respectively.
Tips:
1.The Egret VIP Card can only be used by the cardholder within the membership validity
period. Egret Miles reserves the right to reclaim or deactivate a VIP card after it expires.
2.In case of improper use of an Egret VIP Card (e.g., use after expiration or transferring or
lending the card to others), Egret Miles reserves the right to conscate the Egret VIP Card
and terminate the VIP membership without notice.
3.Egret Miles VIP members shall present the Egret VIP Card, original ID document and
boarding pass for access to exclusive VIP services.
4.The free upgrade service is only available for ights operated by Xiamen Airlines/Hebei
Airlines/Jiangxi Airlines and use with an MF/NS/RY code; Xiamen Airlines Group reserves
the right to suspend the service under special circumstances. All free upgrades will only be
provided for eligible passengers on the ground; no free upgrades will be awarded onboard.
5.VIP services are not available on code-share ights.
6.To ensure on-time departure, we may be unable to guarantee a regular First Class /
Business Class meal for those passengers who received a free upgrade shortly before the
scheduled departure time, due to the limited time available for meal preparation.
7.The VIP services and benets listed above are subject to conditions of specic ights.
Elite benefits SkyTeam Elite SkyTeam Elite Plus
Extra Baggage
Allowance
①
√ √
Preferred Seating
②
√
(international ights of
6 hours or more)
√
(international ights of
6 hours or more)
Priority Boarding √ √
Priority Reservation
Wait List
√ √
Priority on Airport
Standby
√ √
Priority Check-in √ √
Priority Baggage
Handling
√
Guaranteed
Reservation
③
√
(international ights of
6 hours or more)
Lounge Access
④
√
(Member with one guest)
Notes:
(1) SkyTeam Elite and Elite Plus members may enjoy free additional baggage allowance on
any SkyTeam partner airlines’ operated ights.
Weight Concept: Elite member + 10kg, Elite Plus member + 20kg.
Piece Concept: Elite member/ Elite Plus members + 1piece.
Some SkyTeam partners may adopt special policies regarding extra baggage allowance.
Please contact the actual carrier for more information.
(2) For Elite and Elite Plus members who take SkyTeam partner airlines’ ights, preferred
seating is available only on long-haul international ights of 6 hours or more.
(3) Elite Plus members will be guaranteed a conrmed, full-fare economy class reservation
on any SkyTeam long-haul ight (international, 6 hours or more) - including sold-out ights.
The reservation must be made at least 24 hours prior to departure time.
(4) Elite Plus members traveling in any class of service are entitled to all the member airlines’
lounges when they are departing on a same-day (within 24 hours) international flight
operated by one of the SkyTeam airlines. They are allowed to invite one guest (traveling on
a SkyTeam ight but not necessarily on the same ight) for lounge access. The guest is able
to get access to the lounges only when he/she is together with the Elite Plus member.
SkyTeam Elite Benefits
Egret Miles VIP members qualify for the following VIP benefits when taking flights
both coded and operated by SkyTeam member airlines.
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VIP Benefits with China Southern Airlines
Egret Miles VIP members qualify for the following VIP benefits when taking flights
with an CZ code that are operated by China Southern Airlines.
Egret Junior Card Program Members
Egret Miles’ specially designed “Egret Junior Card Program” for children and young
travelers between the ages of 2 and 23 years old: travelers between 2 and 11 years
old are children while those between 12 and 23 years old are young travelers.
1. Children can only join the Egret Junior Card program on Xiamen Airlines’ ofcial
website, mobile app, ofcial WeChat account or at our direct sales outlets.
2. Young travelers can join the Egret Junior Card program at Xiamen Airlines’ ofcial
website, mobile app, WeChat, ticketing ofces, or on any Xiamen Airlines ights.
3. Egret Junior Card Program members can earn miles as follows:
Member Data Protection
1.The data handled by Egret Miles related to a member may include:
1) Membership data and membership-related data in other frequent yer programs;
2) Travel-related data booked or handled by a member, including data used to
determine any company or organization that booked a trip for a member;
3) Data used for identity verication;
4) Data provided by a member;
5) Data collected when providing services for a member;
6) Data collected in accordance with laws, regulations, rules and explicit administrative
orders of competent regulatory authorities
7) Data collected when a member contacts us for any other reason.
2. Member-related data sources handled by Egret Miles may include service partners,
marketing partners, purchasers booked or handled by members, travel agencies,
computerized booking systems, data processing entities, agents and contractors, and
other airline companies. Xiamen Airlines may link data obtained from multiple sources,
or integrate it with data stored in other databases of Xiamen Airlines to determine
membership categories and memberships under other frequent yer programs for the
purposes listed in section 4 below.
4. The validity period of miles accrued by Egret Junior Card Program members will
be extended to December 31st of the year when the member reaches 27. The Junior
Card will automatically upgrade to an Egret Card on January 1st in the year after the
member reaches 23 years old.
5. Egret Junior Card Program members can also redeem their award miles for award
tickets, award upgrades and exquisite products from Xiamen Airlines’ online store.
6. Award miles earned by children cannot be applied for VIP membership qualication
or maintenance until the passengers reach 12.
7. For issues not covered here specic to the Egret Junior Card, the relevant regulations
for the regular Egret Miles shall apply.
Service Benefits Egret Diamond Egret Platinum Egret Gold Egret Silver
Free Extra
Baggage
Allowance
20KG (Weight basis)/
1 piece (Piece basis)
20KG (Weight basis)/
1 piece (Piece basis)
10KG (Weight
basis)/1 piece
(Piece basis)
10KG (Weight
basis)/1 piece
(Piece basis)
Priority Boarding √ √ √ √
Priority
Check-in
Members can invite
1 guest on the same
ight and same day
Members can invite
1 guest on the same
ight and same day
Member only Member only
Priority Baggage
Handling
√ √
Lounge
Access
①
Members can invite
1 guest on the same
ight and same day
Members can invite
1 guest on the same
ight and same day
Class of Service
Booking
class
Award miles for children Award miles for young traveler
(% of TPM)
First Classes F 150% 300%
Business Classes J 125% 250%
Economy Classes
Y 50% 200%
Z 50%
Other Classes Accrual standard for adult passengers shall apply
①
Only the exclusive lounge of China Southern Airlines.
Egret Junior
Card Program Members
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3. Members hereby agree:
1) That the data will be provided to Xiamen Airlines Group, as well as Xiamen
Airlines Group's service partners, marketing partners, other cooperating airlines, data
processor, agents and contractors. A request for consent will be presented before
Xiamen Airlines Group share your personal data with marketing partners for the
purpose of precision marketing;
2) That their data will be transmitted to other countries, whether or not such countries
have data protection laws;
3) To the handling of any sensitive data (such as health status or religious beliefs)
contained therein by Xiamen Airlines Group;
4) That their data will be analysed by Xiamen Airlines Group for the purpose of online
marketing, and that members may, at all times, choose to opt-out of the profiling
conducted for precision marketing.
4.The purposes of data collection by Xiamen Airlines Group or the recipients listed
under Art. 3.1 hereof in respect of data processing may include:
1) Providing services to members;
2) Making changes to the service and developing new membership services;
3) Providing services operated by Xiamen Airlines Group and its partners (including
airlines and other business partners), such as mileage redemption and awards;
4) Accounting and auditing, safety and security, fraud prevention and investigation,
and system testing, development and maintenance;
5) Operation and management of the Egret Miles and other frequent yer programs
operated by Xiamen Airlines Group;
6) Helping Xiamen Airlines Group and its service partners with customer relations,
service resumptions, and communication with members in the future;
7) Credit checking and credit scoring when conditions permit;
8) Customs entry and exit control;
9) Analysing customer data and market researches for purposes other than precision
marketing;
10) Communicating information about the Egret Miles to the member by Xiamen
Airlines Group or its agent through any contact details provided by the member;
11) Xiamen Airlines Group or its agent sending information on the products, services
and facilities provided by its marketing partners, service providers or itself;
12) Analysing customer’s personal information and data and identifying personal
references for precision marketing;
13) Sending personalised advertisement to customer’s personal email, such as booking
information, trips on-sale, special offer and promotion.
14) Facilitating Xiamen Airlines Group's marketing partners and cooperating
merchants providing services.
5. At the time of membership registration, members will be required to agree to
accept separately the processing activities in the context of marketing and market
research under Art. 4. 12 and 4.13. Egret Miles will not provide such services, if
members do not agree to accept, and other services provided by Egret Miles will not
be affected.
Members agree that any prior consent to Xiamen Airlines Group to process Egret Miles
data (including the transmission of marketing materials and promotional materials) is
valid.
After the member agrees, the member may cancel the consent at any time by writing
to the Data Protection Ofcer of Xiamen Airlines at dpo@xiamenair.com, or through
other contacts provided on the Website of Xiamen Airlines.
6. Before Egret Miles discloses any data related to the member him/herself, it may ask
the member to provide his/her own information collected and stored by Egret Miles to
conrm identity.
7. Members may designate other people to perform membership-related activities
on their behalf, and the designated individuals will be able to view accrued miles,
ight and seat preferences, etc., as well as redemption and bookings. The member
is responsible for the actions of the designated person and for ensuring that any
specied circumstances are updated as necessary. Egret Miles may disclose the data to
a third party that the member has previously designated in written notice.
8. Members are responsible for their own passwords and online login information.
Xiamen Airlines Group will not be held responsible if a member reveals his or her login
information and/or password (intentionally or not) to a third party who accesses the
data online and/or conducts any transaction. Xiamen Airlines Group reserves the right
to block online access to data from any third-party website that is not authorized by
Xiamen Airlines Group or through such third-party websites.
9. Egret Miles will take appropriate security measures to protect the personal
information of Egret members prior to the cancellation of membership account. After
an account is cancelled, Egret Miles will freeze the account in a reasonable time and
review any pending transactions. The personal information will then be deleted or
anonymised in accordance with laws.
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1.Passengers shall provide detailed and accurate personal information on the
application form. Egret Miles has the right to decline the application of a passenger
who provides incomplete or untruthful personal information.
2.Please update your prole immediately when there are changes to your personal
information. Egret Miles is not responsible for any loss of benets caused by incorrect
information provided by members.
3."Egret Card", "Egret Junior Card", "Egret Silver Card" ,"Egret Gold Card" , “Egret
Platinum Card” and “Egret Diamond Card” are the property of Egret Miles and Egret
Miles has full management authority over the Xiamen Airlines Group's Egret Miles
Frequent Flyer Program. Egret Miles has the right to supplement, delete and revise
the terms and conditions of Egret Miles without prior notication and carry out the
new rule after publishing an announcement. Members have the right to hold and use
their Egret Cards subject to Xiamen Airlines Group's approval and shall not voluntarily
dispose of or transfer their cards.
4.If a member commits fraud during the program period, Egret Miles reserves the right
to cancel his or her membership and all accrued miles, to conscate the "Egret Card",
"Egret Silver Card", "Egret Gold Card", “Egret Platinum Card” and “Egret Diamond
Card” and to pursue additional compensation.
5.The award miles and award tickets specied in Xiamen Airlines Group Egret Miles
Frequent Flyer Program are prohibited for sale or barter. In case of violations, award
mileage and award tickets will be cancelled or nullied. The violator will assume full
liability for compensation, paying transaction costs and other legal responsibilities.
6.Xiamen Airlines Group may change its service hotlines and ofce addresses, Egret
Miles partners and their phone numbers, or terminate cooperation without prior
notice. If Xiamen Airlines choses to do so, they assume no liability for such changes.
7.Due to force majeure factors or the third party causes Egret Miles membership
service is unable to perform or delay in performance, Egret Miles will not take any
responsibility. Force majeure factors including but not limited to, natural disasters,
government behavior, war, strikes, riots, public health emergencies, etc.
8.In case of any contradiction between the provisions of this guide and any legislation
or government regulations, the legislation and government regulations shall prevail.
9.If any legal dispute occurs and two parties fail to resolve it through negotiation, it
shall be submitted to arbitration by the Xiamen Arbitration Committee.
This membership guide, which replaces all the membership guides and event schedules
previously released by Egret Miles, takes effect as of May20,2023. This guide is made
available in both English and Chinese. If there are any discrepancies between the two
versions, the Chinese version shall prevail. Since the rules of the Frequent Flyer Program
may be subject to change from time to time, please check Xiamen Airlines' website at
www.xiamenair.com for the most up-to-date provisions regarding the policies in this guide.
Other Conditions
