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THE WORK NUMBER: EMPLOYMENT AND INCOME VERIFICATION
The Work Number service (www.theworknumber.com) is used when you apply for a loan, apply for
a job, lease an apartment, or any other instance where proof of employment or income is needed.
How To Access "The Work Number"
Go to www.theworknumber.com
Click Log In
Click View My Data
On the next page, enter “Department of Homeland Security” and click the search button.
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Select the option with Employer Code 11363 and click the Select Employer button.
Enter your User ID (full social security number with no dashes or spaces) and click the Continue
button.
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Enter your PIN
Note: the default PIN when you first access the system is the two-digit month and two-digit day of
your birthday; use preceding zeros for single digit months and days. Use the Forgot your PIN option
if you have already established a PIN and need to reset it.
To finish setting up you profile after initial log in to The Work Number, the following screens will
appear. You will need to enter some personal information to complete your profile. At the end a
one-time passcode will be sent to you via SMS or Email where you are required to establish a new
PIN.
Click Continue
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Enter your personal information in the following required fields
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Your main profile page will have four options to help guide you with using the service:
1. I want to provide someone proof of my employment only
2. I want to provide proof of employment AND income
3. I want to get my Employment Data Report
4. I want to use other account features
Note: To provide proof of employment, you do not need to log into the system with your personal
User ID and PIN as all other options require, see the Employment Verification section of this guide
for more information. All four options are available if you choose to access the system with your
User ID and PIN.
EMPLOYMENT VERIFICATION
Provide your lender with the Employer Code for DHS (11363) and your Social Security Number.
The lender will access www.theworknumber.com to request verification of employment.
EMPLOYMENT AND INCOME VERIFICATION
Provide your lender with the Employer Code for DHS (11363), your Social Security Number, and
the Salary Key. The lender will access www.theworknumber.com to request verification of
employment and income.
ESTABLISH SALARY KEY
You will need to establish a one-time use Salary Key to provide to the lender; each lender is required
to have a unique Salary Key to request income verification.
Select the Salary Key tab on the top of the Home page and the New Salary Key button. This will
create the unique Salary Key and provide you with options to e-mail or print the instructions. You
can e-mail the instructions (includes your name, DHS Employer Code, and one-time Salary Key;
you will need to provide your Social Security Number) directly to the lender.
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REQUEST EMPLOYMENT DATA REPORT
If you would like to access a copy of the same information that is provided to lenders, you can view
the Employment Data Report.
Select the Employment Data Report tab, provide responses to the prompts, and click the Get Instant
Online Report at the bottom of the page. The report is available immediately online.
CONTACTING THE WORK NUMBER
If you or your lender have any questions or need assistance, visit www.theworknumber.com or
call The Work Number Client Service Center at 1-800-996-7566 or 1-800-424-0253 (TTY - Deaf).
Agents are available Monday through Friday 7:00am to 8:00pm CT.