The timeframe for completing a claim of grievance or discrimination complaint investigation process will depend upon
the particular circumstances. Upon the receipt of a filed grievance, investigative efforts will begin within one week. The
normal timeframe for the completion process is 30 days. However, depending on the complexity of the investigation
process, extended time may be needed due to factors, such as holidays, witness availability, or semester breaks.
At the conclusion of the investigation, the University will use a preponderance of the evidence standard (i.e., it is more
likely than not that the allegation did occur or did not occur) to determine the outcome. In addition, all appropriate
parties will be informed of the outcome of the complaint.
The University is committed to taking steps, as appropriate, to remedy the effects of and prevent the reoccurrence of
issue(s) that created the grievance or discrimination complaint. In addition, the University is committed to correcting the
effects of a valid incident and taking reasonable steps to prevent recurrence of words and/or actions that may have
initiated a valid complaint.
Any student who wishes to file a written grievance or discrimination complaint should bring the complaint to the
attention of SBU’s Vice President of Student Life in the Office of Student Life, who is designated by the University to
investigate grievance or discrimination complaint reports. Following is the appropriate contact information:
Dr. Jonathon Woodyard, Vice President of Student Life
Southwest Baptist University
1600 University Avenue, Bolivar, MO 65613
Office phone: (417) 328-1885
Email address: jonathon.woodyard@SBUniv.edu
When the complaint is one of discrimination, it may, and is encouraged, to be filed with U. S. Department of Education,
Office of Civil Rights, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, (816) 268-0550, or
Students with Disabilities
It is the policy of Southwest Baptist University to provide equal access to educational opportunities to qualified students
with physical or learning disabilities, in accordance with Section 504 of the Rehabilitation Act of 1973 and the Americans
with Disabilities Act.
Students requesting physical or academic accommodation need to complete the Disclosure of Disabilities form, which
can be accessed online at https://www.SBUniv.edu/academics/academic-resources/disability-disclosure.php . If the
student wishes to complete the form physically, he/she can obtain a copy from the Special Services Coordinator, located
in the University Success Center. Accommodations will only be implemented after the student’s needs are determined.
After you return your form, please make an appointment or call the Special Services Coordinator to discuss your needs.
The Special Services Coordinator must visit with you by phone or appointment before accommodations can be
determined. Students with appropriate documentation will be provided reasonable accommodations to give students
equal access.
In addition to submitting the Disclosure of Disability form, students must also submit documentation from a professional
that outlines the nature of the disability. The documentation is used to help determine appropriate accommodations.
The documentation may include educational or medical records, reports, and assessments created by health care
providers, school psychologists, teachers, or the educational system. This information is inclusive of documents that
reflect education and accommodation history, such as Individual Education Program (IEP), Summary of Performance
(SOP), and teacher observations. External documentation will vary in its relevance and value depending on the original
context, credentials of the evaluator, the level of detail provided, and the comprehensiveness of the narrative. Disability
documentation should be current or relevant but not necessarily “recent.” Students with appropriate documentation will
be provided reasonable accommodations, which will allow the students equal access to learning and/or facilities.