MASTER OF PHYSICIAN ASSISTANT
STUDIES DEGREE PROGRAM
STUDENT HANDBOOK
CLASS OF 2024
Disclaimer
This Student Handbook will be your primary source of information for the Program. The Program
will expect you to refer to it prior to asking or emailing a question. The Program reserves the right
to modify this handbook during enrollment.
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UNIVERSITY OF THE PACIFIC, PHYSICIAN ASSISTANT
PROGRAM
Student Handbook – Class of 2024
SECTION 1 INTRODUCTION ...................................................................................................................... 5
ACCREDITATION ............................................................................................................................................................................ 5
SECTION 2 PROGRAM GOALS AND COMPETENCIES ...................................................................... 7
PHYSICIAN ASSISTANT PROGRAM ............................................................................................................................................. 7
SECTION 3 PROGRAM TECHNICAL STANDARDS ............................................................................. 10
PROGRAM TECHNICAL STANDARDS ........................................................................................................................................ 10
SECTION 4 DISABILITY SERVICES ........................................................................................................ 12
SECTION 5 GENERAL INFORMATION ................................................................................................... 13
REQUIRED MATERIALS AND SUPPLIES ................................................................................................................................... 17
CURRICULUM – CLASS OF 2023 .............................................................................................................................................. 22
PROGRAM FACULTY/STAFF DIRECTORY ................................................................................................................................ 23
SECTION 6 STUDENT SAFETY AND HARASSMENT ........................................................................ 24
CRIME AWARENESS AND ON/OFF-CAMPUS SECURITY ...................................................................................................... 24
HARASSMENT .............................................................................................................................................................................. 25
TITLE IX – RESPONSIBLE PARTY – TITLE IX COORDINATOR .......................................................................................... 25
SECTION 7 UNIVERSITY OF THE PACIFIC STUDENT CONDUCT AND HONOR CODE ....... 27
CONDUCT STANDARDS ............................................................................................................................................................... 27
SECTION 8 SOCIAL MEDIA POLICY ...................................................................................................... 29
SECTION 9 PROGRAM POLICIES AND PROCEDURES ................................................................... 32
ATTENDANCE POLICIES ............................................................................................................................................................. 32
CLASSROOM POLICIES ............................................................................................................................................................... 35
COMMUNICATION POLICIES ..................................................................................................................................................... 37
STUDENT SUPPORT ..................................................................................................................................................................... 38
EXTRA-CURRICULAR ACTIVITIES ............................................................................................................................................ 39
SECTION 10 COURSE GRADING AND ENROLLMENT STATUS .................................................... 41
COURSE GRADING ...................................................................................................................................................................... 41
LEAVE OF ABSENCE/WITHDRAWAL .................................................................................................................................... 41
SECTION 11 STUDENT ASSESSMENT AND GRADING .................................................................... 44
METHODS OF STUDENT ASSESSMENT/EVALUATIONS ......................................................................................................... 44
ASSESSMENT GRADING DURING DIDACTIC TRIMESTERS .................................................................................................... 44
ASSESSMENT GRADING DURING CLINICAL TRIMESTERS ..................................................................................................... 46
PROGRAM COMPLETION SUMMATIVE ASSESSMENTS ......................................................................................................... 46
SECTION 12 EXAM PROTOCOL AND EXAM INTEGRITY ............................................................... 47
EXAMINATION PROTOCOL ........................................................................................................................................................ 47
EXAMINATION INTEGRITY POLICY .......................................................................................................................................... 50
SECTION 13 GRIEVANCE POLICY AND PROCEDURE ..................................................................... 53
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ACADEMIC GRIEVANCE POLICY ............................................................................................................................................... 53
INFORMAL (PROGRAM LEVEL) GRIEVANCE RESOLUTION PROCESS ................................................................................ 54
FORMAL (SCHOOL LEVEL) GRIEVANCE RESOLUTION PROCESS ....................................................................................... 54
SECTION 14 PROFESSIONAL CODE OF CONDUCT .......................................................................... 56
CONSEQUENCES FOR CODE OF CONDUCT VIOLATIONS ...................................................................................................... 60
SECTION 15 ACADEMIC AND PROFESSIONAL PROGRESS ........................................................... 61
ACADEMIC AND PROFESSIONAL PROGRESS ........................................................................................................................... 61
STUDENT PROGRESS COMMITTEE AND REVIEW PROCESS ................................................................................................. 61
ACADEMIC STANDING ................................................................................................................................................................ 62
PROGRAM WARNING.................................................................................................................................................................. 62
PROBATION .................................................................................................................................................................................. 63
DISMISSAL .................................................................................................................................................................................... 67
APPEAL PROCESS FOR PROGRAM DISMISSAL ......................................................................................................................... 69
SECTION 16 GRADUATION REQUIREMENTS .................................................................................... 72
STUDENT HANDBOOK SIGNATURE SHEET ..................................................................................... 73
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SECTION 1 INTRODUCTION
Introduction
This handbook contains policies and requirements that govern academic performance
and student conduct for students enrolled in the Physician Assistant Program (Program),
within the School of Health Sciences (School) at the University of the Pacific (University
or Pacific). It is the responsibility of all students to be knowledgeable about Program,
School, and University policies. Students are advised to refer to University resources for
additional information and material when referenced. These policies are to all aspects of
the student’s academic progress and personal conduct for as long as the student is
enrolled. Some policies are unique to the Program and are designed to promote standards
for academic competence, professional discipline, and personal responsibility. The
Program reserves the right to outline policies and requirements more stringent than
University policy. They represent the parameters of achievement and behavior the faculty
expect of all students.
The Program and the University reserve the right to make changes, at any time, to this
handbook or admission requirements, graduation, tuition, fees, and any rules or
regulations. The University maintains the right to refuse to enroll or matriculate a student
deemed by the faculty to be academically incompetent or otherwise unfit or unsuited.
Non-discrimination Policy
It is University policy to admit qualified students irrespective of race, age, gender, color,
creed, national origin, religion, sexual orientation, or disability. Students must possess
the academic credentials and professional attributes deemed essential by the respective
program admissions committee to be considered for admission to any program.
ACCREDITATION
University of the Pacific
The University of the Pacific is fully accredited by the Western Association of Schools and
Colleges (WASC). WASC reaffirmed Institutional Accreditation in 2019.
Physician Assistant Program
The Accreditation Review Commission on Education for the Physician Assistant, Inc.
(ARC-PA) has granted Accreditation-Continued status to the University of the
Pacific Physician Assistant Program sponsored by the University of the
Pacific. Accreditation-Continued is an accreditation status granted when a currently
accredited program is in compliance with the ARC-PA Standards.
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Accreditation remains in effect until the program closes or withdraws from the
accreditation process or until accreditation is withdrawn for failure to comply with the
Standards. The approximate date for the next validation review of the program by the
ARC-PA will be March 2031. The review date is contingent upon continued
compliance with the Accreditation Standards and ARC-PA policy.
The program’s accreditation history can be viewed on the ARC-PA website at
http://www.arc-pa.org/accreditation-history-university-of-the-pacific/.
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SECTION 2 PROGRAM GOALS AND COMPETENCIES
PHYSICIAN ASSISTANT PROGRAM
Mission Statement
The mission of the Physician Assistant Program at the University of the Pacific is to
provide students with a superior, learner-centered educational experience that will
produce compassionate health care professionals committed to life-long learning and
leadership in their careers and communities.
Goals
The Program’s goals are to graduate PAs who have thorough education, training, and
experience in:
1. Apply medical knowledge and clinical skills in patient-centered practice.
2. Apply systems-based practice principles to patient care.
3. Model professionalism and leadership
4. Model commitment to life-long learning.
Competencies
Location and Evaluation of Program’s Competencies
All didactic and clinical courses address all six domains. Enriched pedagogical tools and
clinical experiences provide fundamental and patient specific instruction. Competency
assessment occurs with multiple choice examinations, individual and group projects,
practical examinations, standardized patient encounters, clinical encounters, preceptor
evaluations. Final competency is assessed through the program’s summative
assessments.
Domain 1: Medical Knowledge
Competencies
1.1 Apply principles of evidence-based medicine
1.2 Recognize etiologies, risk factors, underlying pathologic process, and
epidemiology for common medical and surgical conditions
1.3 Distinguish the signs, symptoms, differential diagnosis, diagnostic work-up, and
management of common medical and surgical conditions, across healthcare
settings and care levels
1.4 Indicate disease prevention and health promotion principles
Domain 2: Patient Care
Competencies
2.1 Provide patient-centered care, across the lifespan, as part of a health care team
2.2 Obtain an accurate patient history and physical examination
2.3 Discriminate appropriate differential diagnoses
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2.4 Compare diagnostic and therapeutic interventions in a patient-centered approach
2.5 Perform procedures appropriate to the scope of practice
2.6 Utilize information technology effectively to enhance patient care
2.7 Implement health promotion and disease prevention interventions
Domain 3: Practice-Based Learning and Improvement
Competencies
3.1 Cultivate self-reflection, critical curiosity, and initiative in self and others
3.2 Locate, appraise, and integrate evidence from scientific studies to clinical practice
3.3 Recognize and address personal biases and gaps in medical knowledge through
lifelong learning
3.4 Analyze and propose solutions for practice-based factors to improve patient care
Domain 4: Interpersonal and Communication Skills
Competencies
4.1 Create and sustain an ethically sound therapeutic relationship with patients
4.2 Adapt communication style to the context of the interaction
4.3 Work effectively within a health care team
4.4 Demonstrate emotional stability, respect, and compassion during interactions
and in communication
4.5 Effectively relay accurate and adequate clinical information (verbal and written)
4.6 Counsel and educate patients and their families in accordance with health literacy
levels
Domain 5: Professionalism
Competencies
5.1 Demonstrate effective leadership skills
5.2 Demonstrate professional interactions with physicians and other health care
providers
5.3 Demonstrate accountability to patients, society, and the profession
5.4 Demonstrate commitment to ethical behavior
5.5 Demonstrate sensitivity to patients’ culture, age, gender, abilities, and autonomy
5.6 Recognize healthy behaviors to achieve work-life balance to avoid provider burn-
out
5.7 Recognize legal and regulatory requirements for PA practice
5.8 Demonstrate personal, professional, and intellectual integrity.
Domain 6: Systems-based Practice
Competencies
6.1 Function effectively within different health care settings
6.2 Apply cost-conscious principles to health care practice
6.3 Recognize and propose solutions for systems-based factors to improve patient
care
References/Resources:
1. Competencies for the Physician Assistant Profession. Originally adopted 2005; revised 2012.
https://www.aapa.org/wp-content/uploads/2017/02/PA-Competencies-updated.pdf
.
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2. Accreditation Review Commission on Education for the Physician Assistant. Notes to Programs.
Spring 2019. http://www.arc-pa.org/wp-content/uploads/2019/09/Standards-5th-Ed-Sept-
2019-fnl.pdf.
3. Core Competencies for New Physician Assistant Graduates. Physician Assistant Education
Association.
https://paealearning.org/wp-content/uploads/2018/10/Core-Competencies-for-
New-PA-Graduates_FINAL_061918.pdf Accessed January 2020.
4. Obeso V, Brown D, Aiyer M, Barron B, Bull J, Carter T, et al, eds.; for Core EPAs for Entering
Residency Pilot Program. Toolkits for the 13 Core Entrustable Professional Activities for Entering
Residency. Washington, DC: Association of American Medical Colleges;
2017.aamc.org/initiatives/coreepas/publicationsandpresentations.
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SECTION 3 PROGRAM TECHNICAL STANDARDS
PROGRAM TECHNICAL STANDARDS
The student must be able to achieve and maintain certain technical standards of
knowledge and skill to complete the PA Program. The technical standards in this
document apply to satisfactory performance in all academic and clinical course work, as
well as the fulfillment of non-academic essential functions of the curriculum involving
physical, cognitive, and behavior factors that are essential to a professional clinical
practitioner.
More specifically, a student in the Physician Assistant Program must have adequate
abilities and skills in the following five areas: 1) Observation, 2) Communication, 3)
Sensory and Motor Function, 4) Intellectual, Conceptual, Integrative and Quantitative
Abilities and 5) Behavioral and Social Attributes.
1. Observation: The student must be able to observe demonstrations and conduct
experiments in the basic sciences, including but not limited to chemical, biological,
anatomic and physiologic sciences, microbiologic cultures, and microscopic
studies of microorganisms. A student must be able to observe a patient accurately
at a distance and close at hand. Observation necessitates the functional use of the
sense of vision and other sensory modalities. A student must be able to integrate
all information visually and through the other senses.
2. Communication: A student must be able to communicate effectively, sensitively,
and rapidly in English with patients and members of the health care team. A
student must be able to elicit information from patients, perceive nonverbal
communications, and describe changes in mood, activity, and posture.
Communication includes not only speech but writing, reading, interpreting tables,
figures, graphs, and computer literacy.
3. Sensory and Motor Function: The student must have sufficient sensory and
motor function to elicit information from patients by palpation, auscultation,
percussion, and other diagnostic maneuvers. The student will be required to
coordinate both gross and fine muscular movements, equilibrium, and functional
use of the senses of hearing, touch, and vision. More specifically, the student must
be able to exercise such fine motor skills as to adequately perform laboratory tests,
including but not limited to wet mount, urinalysis, and gram stain. The student
must exercise such a level of dexterity, sensation, and visual acuity to accurately
complete such processes as administering intravenous medication, making fine
measurements of angles and size, measuring blood pressure, respiration and pulse,
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performing physical examinations, and performing therapeutic procedures such as
suturing and casting. The student must be able to hear sufficiently to accurately
differentiate percussive notes and auscultatory findings, including but not limited
to, heart, lung, and abdominal sounds, as well as discern normal and abnormal
findings using instruments such as tuning forks, stethoscopes,
sphygmomanometers, and Doppler devices.
A student must be able to transport himself or herself in a manner that provides a
timely response in both general and emergency care situations. Moving patients
and engaging in some procedures such as CPR will require a necessary level of
strength.
4. Conceptual, Integrative, and Quantitative Abilities: A student must have
the intellect necessary to quickly analyze and resolve problems. These intellectual
abilities include numerical recognition, measurement, calculations, reasoning,
analysis judgment, and synthesis. The student must be able to identify significant
findings from the patient's history, the physical examination and laboratory data,
provide a reasoned explanation for likely diagnoses, and choose appropriate
medications and therapy. The ability to incorporate new information from many
sources in formulating diagnoses and plans is essential. Good judgment in patient
assessment, diagnostic, and therapeutic planning is primary. When appropriate,
students must be able to identify and communicate the limits of their knowledge
to others.
5. Behavioral and Social Attributes: A student must possess the emotional
health required for full use of his or her intellectual abilities, the exercise of good
judgment, and the prompt completion of all responsibilities attendant to the
diagnosis and care of patients. The development of mature, sensitive, effective, and
professional relationships with patients and members of the health care team is
essential. Students must be able to tolerate taxing workloads and to function
effectively under stress. They must be able to adapt to changing environments, to
display flexibility, and learn to function in the face of uncertainties inherent in the
clinical problems of many patients. Compassion, integrity, interpersonal skills,
interest, and motivation are all personal qualities that are desired in a health
professional and assessed during the admissions and education processes.
The University of the Pacific will provide reasonable accommodations to students with
disabilities otherwise qualified to complete the essential functions of the curriculum.
However, such essential functions must be completed by the student in a reasonably
independent fashion. The safety and welfare of a patient shall never be put in jeopardy
as a result of an effort to reasonably accommodate a disability.
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SECTION 4 DISABILITY SERVICES
The University is committed to providing reasonable accommodations to students with
documented disabilities. Disabled students’ rights are protected under Section 504 of the
Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (ADA). It is the
policy of the University to ensure that no qualified student with a disability is excluded
from participation in or subjected to discrimination in any University program, activity,
or event.
If you are a student with a disability who requires accommodations, please contact the
Director of the Office of Services for Students with Disabilities (SSD) for information on
how to obtain an Accommodations Request Letter. Requests are handled on a case-by-
case basis. To initiate the process, please contact the:
Office of Services for Students with Disabilities
University of the Pacific - Stockton Campus, McCaffrey Center, Rm. 137
Phone: 209.946.3221
Email: [email protected]
Online: www.pacific.edu/disabilities
To ensure timeliness of services, obtain the accommodation letter(s) from the Office of
SSD at the start of the trimester or earlier. After the instructor receives the
accommodation letter, please schedule a meeting with the instructor during office hours
or some other mutually convenient time to arrange the accommodation(s).
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SECTION 5 GENERAL INFORMATION
Degrees Awarded
The Program awards the following degree: Master of Physician Assistant Studies (MPAS).
Licensure Eligibility
Upon successful completion of the 27-month program, graduates are eligible to sit for the
Physician Assistant National Certifying Examination (PANCE) administered by the
National Commission on the Certification of Physician Assistants (NCCPA,
www.nccpa.net). After passing the PANCE, graduates become certified Physician
Assistants (PA-C) and are eligible for licensure to practice as determined by a state’s
licensing board.
Maximum Hours/Time-Frame Allowed
All students are expected to complete degree requirements after having attempted not
more than 150% of the number of credit hours of course work required for the degree
program, rounded down to the nearest credit. If it is determined at any time within a
student’s course of study that he/she will be unable to graduate within the 150% time-
frame, the student will become immediately ineligible for financial aid. Please, direct
questions regarding this policy to the Registrar and/or the Financial Aid Office. Any
disciplinary action resulting in content or course remediation may, in turn, delay a
student’s completion of the Program and may result in additional tuition and/or fees.
Advanced Placement
Advanced placement cannot be granted in the Program.
Credit by Examination
There is no credit by examination for courses taken at other institutions. All students must
take all courses in the program and complete the clinical year of rotations in its entirety.
Transfer of Credit and Credit for Experiential Learning
Transfer of credit is not allowed. No credit will be granted for work-related experiences.
Transfer Students from other PA Programs
The Program does not accept transfer students.
Part-Time Status
The Program does not allow a part-time option for incoming or continuing students. The
Program has an integrated lock-step curriculum requiring that all courses each trimester
be taken together to facilitate knowledge acquisition and application. Students may not
request a part-time curriculum.
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Deceleration
Completion of the Program curriculum on a decelerated timeline is only permitted as a
recommendation by the Student Progress Committee (SPC). Students may not request a
decelerated curriculum. Deceleration occurs when a currently enrolled student joins the
subsequent cohort. The SPC determines when a student will be required to join a
subsequent cohort and what if any coursework must be repeated. The academic standing
of a decelerated student is evaluated on an individual basis.
Repeat Coursework
The Program’s integrated curriculum is lock-step. Enrollees complete the curriculum as
a cohort. Courses are only offered once a calendar year. The opportunity to repeat
coursework is not available unless outlined by the Student Progress Committee (SPC) as
a component of a remediation plan. The SPC determines what, if any, coursework must
be repeated. At the SPC’s discretion, a student may be required to repeat any
coursework regardless of the grade received during the initial class attempt. All course
attempts will be calculated into the student’s overall GPA. The student acknowledges
that additional tuition and fees may be incurred with repeat coursework, and that said
coursework might not be eligible for financial aid. The academic standing of a student
repeating coursework is evaluated on an individual basis.
Holidays
The University of the Pacific observes most federal holidays. Refer to the University
calendar for observed holidays. Students on clinical rotations do not follow the University
holiday schedule, but rather the holiday schedule for the clinical site.
Student Identification
Pacific Student Identification
Student identification is required at all times when on campus. Students will be provided
with a student identification card, also known as the PacificCard. The card provides access
for building entry, residential facility entry (if applicable), allows you to check out books
from the library, and gain entrance to Pacific sporting events. Additionally, this card can
serve as PacificCash, a debit card system, attached to your student account. PacificCash
allows students to access PacificPrint copy machines, campus laundry facilities, meal plan
purchases, etc.
PA Program Student Identification
Students will be provided a Program-specific nametag that must be worn at all times while
on clinical rotations. Additionally, students must wear a short clinical white coat with the
Program patch while at all clinical sites unless instructed not to do so by the clinical site
or the Program. Students must always identify themselves as a “Physician Assistant
student” to patients and clinical site staff, and never present themselves as physicians,
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residents, medical students, licensed physician assistants, or utilize previously earned
titles (i.e., RN, MD, DO, Ph.D., etc.) for identification purposes.
The Program nametag does not replace a student’s Pacific identification card. Students
may be required to wear both forms of identification while at clinical sites. Students are
financially responsible for the replacement of any identification items.
Medical Records
Health records required for enrollment at the University of the Pacific (i.e., immunization
and/or blood test documentation, medical history and physical examination forms and
tuberculosis clearance and screening forms) are collected and retained in a secure
electronic environment by the University of the Pacific Student Health Center.
The Program utilizes an external agency (CastleBranch) to verify and store health records
and clearance documents required for enrollment in the Program and clinical rotation
placement. Students are advised to retain a copy of all documents for their records, since
these records may be required by a variety of institutions as the student progresses
through his/her professional career.
Student Health Admission Requirements
Students must fulfill the requirements listed below before and during the Program in
compliance with the Program’s policy for health and communicable disease clearance
protocol.
• Health History and Physical Examination - annual
• Hepatitis B – completion of vaccination series and verification of immunity
(quantitative titer required)
• MMR (Measles, Mumps, Rubella) – verification of immunity (quantitative titer
preferred)
• Tdap Vaccine (Tetanus, Diphtheria, Acellular Pertussis) – within 3 years
• Varicella (Chickenpox) – verification of immunity (quantitative titer preferred)
• Influenza Vaccine – annual
• Tuberculosis (or PPD) Test/Screening – initial 2-step with annual 1-step,
Quantiferon Gold tests, or Chest X-ray.
• COVID-19 Vaccine – completion of vaccination series and any boosters if required
• Meningococcal vaccine – if <21 years old and living in on-campus housing
Recommended
• HPV vaccination series
• Hepatitis A vaccination series
• Submission of all vaccination records – if available (many facilities where you will
train require both proofs of vaccination and titers)
Forms are found at http://www.pacific.edu/immunizationcompliance
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All health screening information may be made available, as required, to the Program,
clinical preceptors, and clinical rotation sites.
Students whose immunizations and titers are not up to date may be removed from classes
or clinical rotation(s) until the deficiency is corrected. Some clinical training sites require
students with positive latent Tb test results to be treated. As a result, students who have
not been treated may not be allowed to attend certain clinical rotations, which may result
in a delay of completion of the Program.
Students must report any change in their health not noted on their annual physical
examination to the Program and Pacific Student Health Services immediately. Students
must meet the Program’s Technical Standards throughout enrollment. Failure to meet the
Program’s Technical Standards may result in dismissal from the Program. Failure to
notify the Program and University of a change to one’s health that may affect patient care
or ability to meet Program Technical Standards is a violation of the Professional Code of
Conduct and violation of Program policy thus may result in dismissal from the Program.
Per ARC-PA accreditation standards, PA Program principal faculty, program director,
and medical director must not participate in the health care of PA students enrolled
within the Program.
Infectious Disease and Environmental Hazards
Students enrolled in the Program may be exposed to various infectious diseases and
environmental hazards. Students are required to complete the Occupational Safety and
Health Administration (OSHA) training before matriculation. This training will address
environmental hazards, infectious disease, and universal precautions. These topics are
reviewed in the didactic curriculum. Clinical rotation sites may require students to
complete additional, facility-specific, training procedures. It is the student’s
responsibility to remain compliant. Students who are not in compliance will be removed
from classes or clinical rotation(s) until the deficiency is corrected. No exceptions.
Allergen Exposure
Students may also be exposed to allergens during training. Students with known
chemical or latex allergies must inform the Program. While the Program will attempt to
reduce exposure to potential allergens, it is the student’s responsibility to monitor their
exposure and take the necessary steps for self-protection.
Infectious Disease Impact on Student Learning
The presence of an infectious disease may impact a student’s ability to complete the
necessary curriculum requirements within the originally dedicated period. Students may
be removed from learning activities, as indicated by the nature of the disease. Clinical
rotation sites dictate some clearance policies; therefore, failure to provide
documentation may impact clinical rotation placements.
Infectious Disease Prevention and Protocol
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The University’s Student Blood, Body Fluid and Tuberculosis Exposure Policy and the
MPAS Blood/Body Fluid Exposure Protocol will be reviewed with students early in
didactic training and again before clinical rotations. This protocol and necessary
documents will also be available to students through the CANVAS learning system. This
policy includes student responsibilities for prevention, post-exposure student
responsibilities, as well as financial and learning activity implications.
Financial Responsibility for Post Exposure Medical Care
Students are expected to submit claims to their own medical health insurance. The
Program and University are not responsible for the health care costs accrued if an
exposure occurs.
REQUIRED MATERIALS AND SUPPLIES
Textbooks
Students can plan on spending approximately $2,500 to $3,500 on required textbooks.
Course syllabi and the Program Textbook List also include recommended books which
students are not required to purchase, but may wish to have as important reference
materials. The Program is contracted with AccessMedicine, an online database for
McGraw Hill Publishing. Students will have access to some required textbooks through
this online resource. The Program recommends students purchase all required textbooks,
as the online text versions vary slightly. Students are expected to have purchased required
textbooks that are not available online by the beginning of class for each term.
Students may purchase books through the Pacific bookstore or any other source, such as
Amazon.com or publisher sites. When purchasing textbooks, please be sure to obtain the
correct edition, which is listed next to the title of the book on the book list. Older editions
of certain texts may be inadequate as they may provide old information. The ISBN is
provided on the list and is the unique identifier for a specific edition of a text.
Laptop/Tablet Requirements
Students are required to have a laptop computer and mobile device. Laptop computers
provide students access to primary and supportive information to prepare for and
supplement the learning process. Pacific utilizes CANVAS, a web-based educational
program, as the central component of the “electronic classroom” employed throughout
much of the curriculum. Assignments, course material, assessments, and other tools are
available for each class through CANVAS.
Additionally, the Program utilizes computer-based examinations and survey tools. The
campus offers a wireless environment enabling access to informational resources via the
internet and proprietary Pacific sites such as the online library and other University
resources. By making these a Program requirement, the cost is accounted for by Financial
Aid.
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Any laptop computer made within the last four (4) years with at least 2GB of memory is
acceptable and should work well. However, please check that your laptop hardware and
software meet each requirement.
Hardware Requirements
PC Requirements
• Processor Manufacturer: Intel or AMD
• Wireless Network Interface Card: 802.11b/g
• RAM: 8GB
• Hard Drive: No minimum size but must have 5GB of available space
• Webcam: At least 720p resolution (Built-in or USB)
• Microphone: Built-in, USB, or microphone jack
• Suggested – Headphones (for reducing audio feedback during online
sessions)
MAC Requirements
• Processor Manufacturer: Intel
• Wireless Network Interface Card: 802.11b/g
• RAM: 8GB
• Hard Drive: No minimum size but must have 5GB of available space
• Webcam: At least 720p resolution (Built-in or USB)
• Microphone: Built-in, USB, or microphone jack
• Suggested – Headphones (for reducing audio feedback during online
sessions)
Software Requirements
Acceptable operating systems
• Microsoft - Windows 10 with all current updates (English version only)
• Apple - Mac OS X 10.15 Catalina with all available updates
Other Required Software
• Adobe Reader DC (current version)
• An antivirus suite is required (e.g., MacAfee, Norton Antivirus or Symantec)
• Microsoft Office 365 (may be free through an agreement Microsoft and the
university)
Mobile Processors and Operating Systems – not compatible
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Devices that use Mobile Processors (e.g. ARM or Qualcomm Snapdragon) or Mobile
Operating Systems are not compatible with University requirements. These include but
are not limited to the below devices:
• Chromebooks (Android OS)
• iPads (Apple IOS)
• Microsoft Surface (Windows 10 Mobile)
The Program recommends students purchase an external source to back up their data.
Tablets are also acceptable, provided they meet the requirements.
The Program recommends that students purchase extended warranties or service
contracts should there be a hardware failure. Neither the Program nor the University of
the Pacific IT offers support to help with hardware or software issues.
Anatomy Lab Supplies – Medical Equipment
The cost of the required medical equipment will range from about $600 to $1200,
depending on the exact equipment models and/or styles chosen. More expense does not
necessarily mean a better product; a student may be getting more than is needed.
• Otoscope/Ophthalmoscope set w/bulb insufflator
• Stethoscope
• Sphygmomanometer
• Reflex hammer
• Tuning fork 256 MHz
• Monofilament
• Measuring tape
• Visual acuity card
• Bandage scissors
• Short student white lab coats (2)
Equipment costs are a fee for the program, and therefore is accounted for by Financial
Aid.
Background Screening
The Program requires students to undergo background screenings before matriculation
and periodically throughout enrollment. Students have a fiduciary responsibility for the
costs associated with the background screening. Background screening will be completed
on all students at matriculation and before placement on clinical rotations. Recent
violations that have not been adjudicated and positive findings on a background check
may result in dismissal from the Program. Applicants are required to be truthful when
completing their application in the CASPA system regardless of time and disposition.
Discrepancies noted on the pre-matriculation background screening will be investigated
and may result in denial of matriculation or dismissal from the Program. Some clinical
rotation sites require additional background screening immediately before the start of the
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rotation; therefore, students may be required to complete multiple background
screenings throughout enrollment.
Criminal Background Screening Procedures
• Upon request of the Program, each student must sign a Release and Authorization
Form.
• A non-University entity specializing in lawful background screening will conduct
the screening.
• Each student's background may be checked by name, social security number, and
license number (if applicable), for up to the prior seven (7) years, and in the state,
local, and federal databases for each of their reported addresses showing any
activity for that social security number. The screening will include healthcare
provider databases. The screening will include criminal records, including arrests
and convictions for all offenses of any type, and a review of the registries of reports
of child and dependent adult abuse. The screening may include records that have
been reported as expunged and judgments that have been deferred.
• Findings from the background screening may be provided to the student for
comment if determined by the Program in its discretion.
• Findings from the background screening will be reviewed and maintained by
authorized personnel of the Program in accordance with FERPA laws and
regulations.
• A copy of the student's criminal background screening will be provided to any
clinical rotation site that is participating in the academic training of that physician
assistant student, upon written request from the practice site and/or if determined
by the Program in its discretion. The clinical site is responsible for determinations
whether the student may participate in clinical education activities in the facility,
department, or setting.
Toxicology Screening
The Program requires students to undergo toxicology screenings prior to matriculation
and periodically throughout enrollment. Students are the fiduciary responsible for the
costs associated with toxicology screening. Toxicology screening will be completed on all
students prior to matriculation, randomly throughout enrollment, and before placement
on clinical rotations. Toxicology screening may be via urine or serum. Some clinical
rotation sites require additional toxicology screens immediately prior to the start of the
rotation; therefore, students may be required to complete multiple screens throughout
enrollment. The Program requires authorization by each student for a urine toxicology
screen before matriculation into the Program. Abnormalities noted on the pre-
matriculation toxicology screening will be investigated and may result in denial of
matriculation. Students with abnormal findings on these screening tests may be referred
to the Student Progress Committee (SPC) for review, which may result in disciplinary
action.
Toxicology Screening Procedures
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• Upon request of the Program, each student must sign a Release and Authorization
Form.
• A non-University entity specializing in toxicology processing will conduct the
screening.
• Each student's toxicology screening shall include a 10-drug panel. Urine toxicology
screens will include a urine creatinine.
• Findings from the toxicology screenings may be provided to the student for
comment if determined by the Program in its discretion.
• Findings from the toxicology screenings will be reviewed by authorized personnel
of the Program following FERPA laws and regulations.
• A copy of the student's toxicology results will be provided to any clinical rotation
site that is participating in the academic training of that physician assistant
student, upon written request from the practice site and/or if determined by the
Program in its discretion. The practice site is responsible for determinations
whether the student may participate in that setting.
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CURRICULUM – CLASS OF 2024
January 5 – April 16, 2022
Units
Clinical Medicine I - Foundations of Anatomy
4
Clinical Medicine I - Pathophysiology
4
Pharmacology and Therapeutics I
3
Behavioral and Health Sciences
2
Professional Practice and the Health System I
1
Clinical Skills I
4
Total
18
April 25 – August 5, 2022
Units
Clinical Medicine II
8
Pharmacology and Therapeutics II
3
Evidence Based Practice
2
Professional Practice and the Health System II
1
Clinical Skills II
4
Total
18
August 22 – December 16, 2022
Units
Clinical Medicine III
8
Pharmacology and Therapeutics III
3
Behavioral and Mental Health
2
Professional Practice and the Health System III
1
Clinical Skills III
4
Total
18
January 9 – April 28, 2022
Units
Preparation for Clinical Practice
4
Advanced Clinical Skills I
2
Rotation 1
4
Rotation 2
4
Total
14
April 24 – August 4, 2022
Units
Advanced Clinical Skills II
1
MPAS 215, 216, 217, 225, 235,
245, 255, 265, 275, 285, 286, 287
Rotation 3
4
Rotation 4
4
Rotation 5
4
Totals
13
August 21 – December 15, 2022
Units
Advanced Clinical Skills III
1
245, 255, 265, 275, 285, 286, 287
Rotation 6
4
Rotation 7
4
Rotation 8
4
Rotation 9
4
Total
17
January 8 – April 19, 2023
Units
MPAS
245, 255, 265, 275, 285, 286, 287
Rotation 10
4
Rotation 11
4
Rotation 12
4
Periodic and Summative Evaluations/Capstone*
4
*Continuing course
Total
16
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PROGRAM FACULTY/STAFF DIRECTORY
Tracey DelNero, DMSc, PA-C
Department Chair/Program Director
916.340.6149 [email protected]
Jed Grant, DMSc, PA-C
Vice-Chair
916.739.7062 [email protected]
Brian Goldsmith, MD
Medical Director
[email protected]du
Curtis Fowler, DMSc, PA-C
Faculty
916.520.7486 [email protected]
Jessica Garner, DMSc, PA-C
Clinical Director/Faculty
916.520.7487 [email protected]
Alicia Gordon, MMS, PA-C
Faculty
916.340.6175
[email protected]
Nancy Hamler, DMSc, RDN, PA-C
Faculty
916.520.7478
[email protected]
Michael Morley, MPA, PA-C
Faculty
[email protected]
Jacie Touart, MPAS, PA-C
Faculty
916.520.7493 [email protected]
Marielle Gibson
Clinical Specialist
916.325.4606 [email protected]
Amy Jones
Senior Program Manager
916.739.7295 [email protected]
Rose Mitjans
Program Services Assistant
916.340.6169 rmitjans@pacific.edu
Diana Raveica
Admissions/ Records Coordinator
916.325.4677 [email protected]
Martha Soto
Course Management/Exam Specialist
916.340.6141 [email protected]
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SECTION 6 STUDENT SAFETY AND HARASSMENT
CRIME AWARENESS AND ON/OFF-CAMPUS SECURITY
Pacific makes every effort to ensure student safety on campus and when off campus on
clinical rotations. The University and Program recommend that all students be aware of
their surroundings at all times and utilize common sense security techniques (i.e., keeping
one hand free, locking your car and concealing valuables from view in your car.)
Additionally, the University and Program recommend that students utilize any available
safety systems present at clinical rotation sites, such as “security escorts to your car.” If at
any time a student does not feel safe in a clinical rotation site, the student is to notify the
program immediately. Students are expected to notify the program immediately if a
crime occurs.
FOR EMERGENCIES CALL 911 OR 9-911 FROM CAMPUS PHONES
Important Phone Numbers
Campus Public Safety Department (on duty 24 hours/day)……………916.739.7200
Sacramento Fire Department (non-emergency)……………………………916.808.1300
Sacramento City Police Department (non-emergency)………………….. 916.264.5471
Call 916.217.0896 for 24-hour access to Public Safety when campus phone lines are down
or during a campus power outage.
Emergency Management
The Campus Public Safety Department is responsible for publishing the Disaster
Operations Control Plan, which is the emergency operations plan for the Sacramento
Campus. In the event of a non-life threatening emergency/incident, members of the
campus community should contact Public Safety. For life-threatening emergencies,
contact Public Safety and 911. The Dean or the Dean’s designee is responsible for the
coordination of this plan during emergency operations through the Director of Public
Safety. A copy of this plan is available in hard copy in the Director of Public Safety’s office.
For questions concerning safety and security issues, please refer to the Sacramento
Campus, Department of Public Safety website: Sacramento Campus Public Safety
For the Annual Security and Fire Safety (Clery) Report, please see the Sacramento
Campus, Department of Public Safety website: Sacramento Campus Public Safety
Public Safety Department
2981 32
nd
St.
Sacramento, CA 95817
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HARASSMENT
The University of the Pacific is committed to providing a learning environment free of
unlawful harassment. The University abides by federal and state laws that prohibit
workplace harassment, including the California Fair Employment and Housing Act,
Government Code Section 12940, et. seq., and Title VII of the Civil Rights of 1964, as
amended.
The University prohibits sexual harassment, environmental harassment and harassment
based on pregnancy, childbirth or related medical conditions, race, religious creed, color,
national origin or ancestry, physical or mental disability, medical condition, marital
status, age, sexual orientation, or any other basis protected by federal, state, or local law
or ordinance or regulation. All such harassment is unlawful. This policy applies to all
persons involved in the operation of Pacific and prohibits unlawful harassment by any
employee of the University, including supervisors, coworkers, and preceptors. It also
prohibits unlawful harassment based on the perception that anyone has any of those
characteristics, or is associated with a person who has or is perceived as having any of
those characteristics.
• Harassment is any behavior by a person(s) that is offensive, aggravating, or
otherwise unwelcome to another person.
• Environmental harassment is any severe or pervasive action that results in a
hostile or offensive working environment for the recipient. Environmental
harassment is also known as hostile environment harassment.
• Sexual harassment is defined as any unwelcome sexual advances, requests for
sexual favors, or other verbal or physical conduct of a sexual nature. The conduct
need not be motivated by sexual interest, but need only be of a sexual nature to be
considered sexual harassment. Sexual harassment is one form of unlawful
harassment.
Students experiencing harassment may be removed from the environment during the
investigation period. All reports will be submitted to the University for a protocol-based
investigation. During this investigation, students and witnesses may be contacted for
further information.
https://www.pacific.edu/campus-life/safety-and-conduct/sexual-assault-/-title-ix-
resources-and-support.html
TITLE IX – RESPONSIBLE PARTY – TITLE IX COORDINATOR
The University of the Pacific seeks to promote an environment that is free of Sexual
Misconduct, Discrimination, and Retaliation (Misconduct). Misconduct includes sexual
violence, stalking, dating violence, domestic violence, and gender-based harassment,
terms that are defined in Addendum A of this Policy. The University seeks to educate
students, faculty, and staff about the issue of misconduct and to provide a clear path to
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26
resolution and correction of prohibited misconduct. The University reserves the right to
respond with whatever measures it deems appropriate to prevent misconduct and
preserve the safety and wellbeing of the University community. The University of the
Pacific prohibits misconduct in any form. The University is committed to compliance with
Title IX of the Education Amendments of 1972, the Campus SaVE Act, and state and
federal sex discrimination laws. Title IX states,
“No person in the United States shall, on the basis of sex, be excluded
from participation in, be denied the benefits of, or be subjected to
discrimination under any educational program or activity receiving
federal financial assistance.”
This policy applies to all University of the Pacific community members, including
students, faculty, staff, administrators, consultants, vendors, and others engaged in
business with the University. Every community member is responsible for complying with
all University policies and procedures. The University’s prohibition of misconduct
includes conduct occurring on-campus or off-campus, including online and electronic
communication or other conduct, when the University determines it has a substantial
interest. University policies and procedures apply to conduct that takes place once a
person becomes a student or employee of the University, including periods during
academic breaks and between trimesters/academic terms. This policy applies to and
protects visitors to the University. Visitors may file a complaint for alleged violation(s) of
University policies and procedures committed by members of the University community.
University community members may be held accountable for the conduct of their guests.
University of the Pacific’s full Title IX Policy, with appendices, is available at:
https://webshare.pacific.edu/sites/policies/Pages/Policy%20Prohibiting%20Sexual%2
0Misconduct%20Discrimination%20and%20Retaliation.aspx
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SECTION 7 UNIVERSITY OF THE PACIFIC
STUDENT CONDUCT AND HONOR CODE
Office of Student Conduct and Community Standards
The Office of Student Conduct and Community Standards manages the general student
conduct process for students on the Stockton and Sacramento campuses. Pacific has
developed policies and procedures to clarify the expectations and standards for students.
Each student is responsible for knowing and adhering to all University policies and
procedures. The policies are outlined specifically in the Tiger Lore Student Handbook and
on the web site at Student Conduct/ TigerLore Handbook
CONDUCT STANDARDS
Student Code of Conduct, University Policies and/or Local, State or
Federal Laws
The violation of established policies or procedures and/or local, state, or federal laws may
constitute a violation of the Student Code of Conduct and University policies. Such
violations may include conduct occurring off-campus when students are participating,
attending, or in some manner connected to a University-related activity.
Violations of the Student Code of Conduct and University policies will be referred to the
Division of Student Life for disciplinary action. If the violation also violates Program
policy for professionalism, the student may be referred to the Student Progress
Committee (SPC) for disciplinary action in place of or in addition to the Division of
Student Life.
Campus Standards
Rather than publish in this handbook a complete and detailed code of the laws, rules, and
regulations that students are required to follow, the University and Program declare the
intention to uphold all federal, state and municipal laws applicable and expects all
students to abide by the Student Code of Conduct and University policies. At the time of
admission, each student agrees to follow such standards. Accordingly, any conduct not
consistent with responsible and/or lawful behavior may be considered cause for the
University to take appropriate administrative, disciplinary, or legal action.
Additionally, the University acknowledges and actively upholds the adult status of each
student with all the rights pertaining thereto and, in accordance with that status,
considers each student responsible for his/her actions.
University policies, regulations, and student rights are published in the Tiger Lore
Student Handbook and available online: Student Conduct/ TigerLore Handbook
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Honor Code/Academic Integrity
The Honor Code at the University of the Pacific calls upon each student to exhibit a high
degree of maturity, responsibility, and personal integrity. All students are required to sign
an honor pledge appropriate to the objectives and relationships of the University.
Students are expected to:
• act honestly in all matters;
• actively encourage academic integrity;
• discourage any form of cheating or dishonesty by others; and
• inform the instructor and appropriate University administrator if she or he has a
reasonable and good faith belief and substantial evidence that a violation of the
Honor Code has occurred.
If the violation also violates Program policy for professionalism, the student may be
referred to the Student Progress Committee (SPC) for disciplinary action instead of, or in
addition to, the Division of Student Life. If a student is found responsible, it will be
documented as part of her or his permanent academic record. A student may receive a
range of penalties, including failure of an assignment, failure of the course, suspension,
or dismissal from the University. Pacific Honor Code
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SECTION 8 SOCIAL MEDIA POLICY
University General Guidelines
The Office of Communications reserves the right to review and approve profile photos and
graphic and identity elements of any University-affiliated site.
Profile Photo: The "P" graphic is reserved for social media accounts
administered by the Office of Communications.
Pacific seal: The seal should not be used as an identity element on social media
sites.
Naming: Refer to the university as "University of the Pacific" or "Pacific."
"UOP" is not an authorized variation on the university's name.
Hashtags Use the general hashtag #UOPacific where appropriate.
Groups that are not officially connected to the University may not use Pacific logos or
wordmarks on their social media sites, including student organizations that are not
recognized by the Office of Student Life. Members of the Pacific community are expected
to act with honesty, integrity, and respect for the rights, privileges, privacy, and property
of others when using social media.
Pacific Social Media Guidelines
Registered Student Organizations
Social media accounts that represent registered student organizations should be included
in the University's social media directory. To list an account in the directory, complete the
social media directory form: Student Association Social Media Registration
User names and passwords should be available to an advisor or other college
administrative staff member or an advisor, or administrative staff member should be
made an administrator on social media accounts of recognized student organizations.
Recognized student organizations are important ambassadors of the University and are
expected to represent Pacific responsibly in all of their activities and communications,
including social media.
Personal Accounts
Each of us is responsible for what we post on our personal accounts and the accounts of
others. Our reputations are best served when we make ethical and career-conscious
choices about how we use social media. We should be cognizant that if we identify
ourselves as members of the Pacific community on our accounts, our posts and images
reflect on the institution.
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Program Social Media Policy and Guidelines
Social media are internet-based tools designed to create a highly accessible information
highway. They are powerful and far-reaching means of communication that, as a
physician assistant student at the University of the Pacific, can have a significant impact
on your professional reputation and status. Examples include, but are not limited to,
LinkedIn, Twitter, Facebook, Flickr, YouTube, SnapChat, TikTok, and Instagram.
Students are liable for anything they post to social media sites, and the same laws,
professional expectations, and guidelines must be maintained as if they were interacting
in person. The following guidelines have been developed to outline appropriate standards
of conduct for direct personal communications, social media posts, and on-line
communication, for your future and the reputation of our program:
1. Take responsibility and use good judgment. Incomplete, inaccurate, threatening,
harassing posts or use of profanity on postings are strictly prohibited, including
but are not limited to written posts and emoji symbols.
2. It is inappropriate to use social media sites as a venue for venting. Written or
photographic posts directed toward institutional or clinical faculty/staff as well as
environmental surroundings are strictly prohibited. Example: A student posts on
Facebook about his frustration with a course instructor (or preceptor) after he is
given feedback. The instructor is not identified by name but is identified by title
(my course instructor, or my preceptor), with negative or derogatory comments.
Another example is posting photographs of facilities or any component within a
facility with or without comments.
3. Negative or derogatory posts that may affect the Program’s ability to operate are
strictly prohibited.
4. Think before posting something as the internet and email archives can
permanently affect your reputation.
5. Anonymous posts will be thoroughly researched to identify the corresponding IP
address.
6. Social networking during class, program activities, and clinical hours is strictly
prohibited
7. HIPAA laws apply to all social networking, so it is the utmost priority to protect
patient privacy by not sharing information or photographs. Example: A student
posts heartfelt concern on her Facebook page for a patient she is caring for. The
patient is not identified by name, MR number, or date of birth. However, the type
of treatment, prognosis, and the time of treatment are provided, and/or personal
characteristics of the patient are described making the patient identifiable.
8. Protect your privacy by using privacy settings to prevent outsiders from seeing
your personal information, as you may be held liable for postings from other
individuals as well
9. If you state a connection to the University or the PA program, you must identify
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yourself, your role in the program, and use a disclaimer stating that your views are
that of your own and do not reflect the views of the University or the PA program
10. All laws governing copyright and fair use of copyrighted material must be followed
11. Consult the Associate Program Director or the Program Director if you have any
questions regarding the appropriateness of social networking use.
Failure to follow the above-stated guidelines may be considered a breach of appropriate
professional behavior and subject to discipline, up to and including dismissal from the
Program.
The Program reserves the right to review social media before admission to the Program
and throughout enrollment.
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SECTION 9 PROGRAM POLICIES AND PROCEDURES
Introduction
This section contains policies and requirements that govern academic performance and
professional conduct for all University of the Pacific Physician Assistant students who are
enrolled in any phase of the Program. These policies are unique to the Program and are
designed to promote standards for academic competence, professional behavior and
integrity, conduct, and personal responsibility necessary for practice as a physician
assistant. They represent the parameters of achievement and behavior the Program
faculty expects of its students as future health practitioners who will be serving the public
and consumer. It is the responsibility of all students to be knowledgeable about Program
policies. The policies will be applied to all aspects of the student's academic progress and
conduct for as long as the student is enrolled in the Program. Continuation Program
enrollment implies student agreement to comply with all provisions listed in this
handbook and any future amendments, without needing an additional attestation page.
The Program has a responsibility to safeguard the patient and the public by educating
competent physician assistant students. As such, the Program maintains the right to
refuse to matriculate or graduate a student, as well as the right to remove a student from
a clinical experience or rotation who is deemed by the faculty to be academically, clinically
or professionally incompetent, or otherwise unfit or unsuited for continued enrollment in
the Program. Additionally, students are required to undergo criminal background and
toxicology screening prior to and during enrollment. Negative findings on either may
result in dismissal or rescinding of an acceptance offer.
The Program-specific policies are in addition to and might be more stringent than,
University of the Pacific policies. Please read this section carefully and thoroughly.
Students are expected to refer to these policies as needed.
ATTENDANCE POLICIES
Attendance
The Program requires students to be available to attend class and instructional activities
from 8:00 AM – 6:00 PM Monday through Friday regardless of the posted class schedule.
Educational experiences at the anatomy lab may be scheduled until 9:00 PM. Due to the
nature of the Program, courses, lectures, and exams may need to be moved on short
notice. Students are expected to check the Program calendar frequently. Interprofessional
education and practice are vital for professional development. Occasionally, community-
related activities are required and may occur on the weekend. Should this be required, a
notification will be provided in advance. Additionally, students may be required to
complete remediation or retesting of academic content during the inter-trimester breaks.
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Students may also be required to attend disciplinary meetings during the inter-trimester
break.
The Program’s curriculum is designed to provide the medical education and
professionalism training required to be a competent physician assistant (PA). Reliability
and punctuality are expectations of professionals in the workplace. Attendance at all
classes is considered an aspect of professional responsibility and individual
dependability. The Program is fast-paced and builds upon previous instruction. In
addition, class discussions and other interactions aid in the development of the PA role.
Important information may only be presented once; therefore, the Program requires
students to attend all lectures (in-person or remote-synchronous), laboratory activities,
clinics, and other scheduled functions. Attendance includes arriving on time and
remaining until the class, clinic, or another function has ended. Since attendance is
required of all students, formal attendance will be taken. Attendance during laboratory
class sessions is required until completion of faculty instruction. Once faculty instruction
has completed, students may choose to depart lab sessions early, unless otherwise
instructed. Students will be required to “sign out” before departure.
Tardiness
Punctuality and attendance are markers of professional behaviors and attitudes.
Tardiness, early departures, and absence from classes are not conducive to optimal
learning for any student in the Program. It is your responsibility and an expectation of
professional behavior to arrive on time, be prepared for class on time (with your gear
stowed before class begins), and remain for the entire class period.
Arriving on time demonstrates respect for instructors and peers. Tardiness in the didactic
phase of training has been linked to tardiness and other unprofessional behaviors in the
clinical phase of training and as a licensed clinician. Therefore, repeated tardiness is
considered a professionalism issue. Repetitive tardiness or early departure may result in
a referral to the SPC for disciplinary action.
Note: Most state licensure boards request information on student professionalism issues
on the official program completion verification paperwork. The Program must document
when a student has been cited for unprofessional behavior. Additionally, this information
is often requested by credentialing agencies, and therefore, it may impact your ability to
obtain employment clearance.
Late students are fully responsible for the material covered during the time missed.
The Program tracks tardiness across all courses. Two episodes of tardiness shall result in
a meeting with the student’s faculty advisor. Three episodes of tardiness shall result in an
unexcused absence. Two unexcused absences may result in a referral to the Student
Progress Committee.
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Absences
While it is the Program policy that students attend all classes, labs, and other Program-
related functions, the Program understands a student may have exceptional events that
might keep them from classes or Program activities. Students are not permitted to take
“vacations” during instructional times while enrolled in the program. Students are
responsible for all material and examinations missed during their time away.
Assignments due during an approved absence must be submitted before departure unless
other arrangements have been agreed upon with the course coordinator. Refer to
Examination Protocol for information regarding missed examinations. Given the nature
of interprofessional educational (IPE) activities, attendance is required. If a student
misses an IPE event, a score of zero (0) will be assigned.
Students in the clinical year must attend all rotations and adhere to the rotation’s
schedule. Absences during the clinical year are addressed separately in the Clinical
Education Handbook.
Planned Absences
Planned absence requests will be submitted to the student’s faculty advisor. The faculty
advisor shall determine if an absence is approved as excused or is unexcused. Although
an absence may be approved as excused, grade reductions are possible if a required
attendance activity (i.e. exam, IPE event, or OSCE) is scheduled for the day of absence.
Unplanned Absences
Illness and family emergencies (i.e., not routine activities that can be scheduled to
accommodate a PA student’s education and career) are generally the only acceptable
reasons for unplanned absences.
Program Notification of Unplanned Absences
Students are required to notify the Program of any absence and the reasons for the
absence via email ([email protected]du) or phone (916.739.7365) if the absence is
anticipated 24 hours in advance. If 24 hours advance notice is not feasible (e.g., the
student got sick during the night), notification by phone and/or email as soon as possible
is acceptable. Sending messages through classmates is not an acceptable form of
notification.
Excused/Unexcused Absences
The Program monitors student absences. Two unexcused absences may result in a referral
to the Student Progress Committee. Students with excessive absences, excused or
unexcused, may be referred to the Student Progress Committee for disciplinary action.
Dress Code
Students must maintain a neat and clean appearance befitting students attending a
professional school. While casual attire is acceptable during didactic training,
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professional attire may be required for certain situations. Special clothing may be
required for specific courses. Scrubs and close-toed shoes are to be worn in the anatomy
lab. Hair should be neatly groomed, and students must be conscious of personal hygiene.
Fragrances (perfume/cologne or aftershave) should not be worn. Nails should be short
and clean. Clothing having caricatures, messages, symbols, etc. that can be construed
based on societal norms to be vulgar, offensive, or contribute to the creation of a hostile
learning environment is considered to be unacceptable attire. Such attire demonstrates
inappropriate professional judgment that is subject to review and action by the Program.
Dress Code for Clinical Activities
On clinical rotations, students must maintain a professional appearance. Expectations
include clean, pressed, conservative attire and good personal hygiene, including short and
clean nails. Male students should wear collared shirts with ties. Female students should
wear slacks/skirts with dress shirts or dresses. Closed-toed shoes are required. Specialty
rotations or specific training sites may designate other prescribed clothing such as scrubs
and/or tennis shoes. Any clothing, hair color, fragrances, jewelry, or body piercing that
may cause concern with affiliated faculty, hospitals, or patients should be avoided.
Students may be asked to change their appearance to conform to the dress code of
rotational sites. Short student white coats with University issued identification badges are
required.
Participation in Clinical Activities
Students are not allowed to participate in clinical activities, including observation, as a
representative of the University of the Pacific, University of the Pacific Physician Assistant
Program, or as a physician assistant student at a clinical site during enrollment unless the
experience is authorized and arranged by the Program. Participation in unauthorized
clinical experiences, while enrolled, is grounds for disciplinary action, including dismissal
from the Program. Students are NOT required to provide, arrange, or solicit clinical sites
or preceptors.
CLASSROOM POLICIES
Expectations of Students
Students are responsible for their own learning and behavior, the parameters of which
include, but are not limited to:
• Abide by the Honor Code at the University of the Pacific
• Follow Program policies as outlined in this handbook
• Preparedness. Laptop computer. Smart-Phone with Cellular and/or Wi-Fi
abilities
• Punctuality and attendance
• Lecture/Lab attendance and engagement in active learning
• Participation in group discussions and group/team projects and presentations
• Timely completion of course assignments
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• Participation in interactive educational activities, including procedures on each
other
Distance Learning Expectations
• Students must be in a private space and plan for uninterrupted time
• Students should do their best to be in an area with a strong internet signal
• Students must use a laptop to participate in class. Cellphone use reserved for
emergencies
• Students are expected to be actively participating for duration of educational
session
• No pausing live feed, taking unscheduled breaks or leaving the educational
session early
• Keep your microphone muted until called upon
• Keep camera on, unless strains bandwidth and audio quality
• Mechanism for asking questions is at the discretion of the lecturer
Use of Wireless Devices in the Classroom
Laptops, tablets/iPads, and smart-phones may be used in the classroom at the discretion
of the course coordinator for educational purposes only. The use of these and other
electronic equipment in a manner not consistent with classroom topics often creates
unacceptable disruptions when used during class. Instructors will notify students if
electronic equipment is required for an in-class activity.
Disruptions in class are considered a professionalism issue and will be addressed
individually by the course coordinator or referred to the SPC for disciplinary action. The
following activities are examples of disruptions:
• Texting
• Cell phone use
• Web surfing
• Checking email
• Playing games
Recording of Lectures
The Program may record live class presentations and discussions to assist students with
knowledge acquisition and concept clarification. Recording of lectures is solely at the
discretion of the instructor of record and lecturer. Lecture recordings will be available
via the CANVAS learning management system.
Personal Recording
Permission to individually record lectures is solely at the discretion of the instructor of
record and lecturer unless the recording is a university-approved accommodation.
Otherwise, prior approval must be obtained. The instructor of record's approval is
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voluntary and as such a privilege, which may be withdrawn at any time. Group discussions
and exam reviews may not be recorded.
Intellectual Property
Students will be provided copies (electronic or printed) of instructional lecture materials
for individual student use only. Such materials are the intellectual property of the
University. Distribution or alteration of original lecture content without prior approval of
the lecturer constitutes academic dishonesty.
COMMUNICATION POLICIES
Communication with the Program and the University
Students must retain a means of viable phone communication with the Program.
Voicemail systems must remain active and able to receive messages. Outgoing messages
must include your name in a professional tone. Unprofessional ringtones, wait-time
tones, or ring back tones are a violation of the professional code of conduct and may result
in disciplinary action if not changed.
Students are assigned a University (u.pacific.edu) email address. PA Program and
University personnel will only respond to correspondence from the student’s official
University email address. Forwarding your University email to another email account is
discouraged. These accounts can lack the security, capability, or sufficient space necessary
for downloading important attachments.
The following are additional information for email communication:
• Students are expected to check their University email accounts at least once every
48 hours
• Students are expected to respond to Program emails within 48 hours or the first
business day following a holiday
• Email responses and forwarded emails should include the original message, when
appropriate
• Students are responsible for maintaining access to their email account if the
student moves during their time in the educational program
• Signature line requirements:
Joe Smith, PA-S
University of the Pacific
PA Program/Class of 2024
123.456.7890
Change of Address, E-mail Address, or Phone Number
Students are required to keep the Program, and the Registrar informed of any changes to
a mailing address, e-mail address, or phone numbers within one business day of the
change.
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To make changes for official University records, go to http://insidepacific.pacific.edu and
access Academic Services under the “Academic” tab.
STUDENT SUPPORT
Student advising is an important component of the educational process. Regular meetings
with advisors keep communication channels open and enable mentoring relationships to
develop. Each student will be assigned a faculty advisor. The Program has an open-door
policy allowing students to consult with faculty as desired for academic, psychological,
and/or psychosocial issues. Students may also self-refer to University student support
services for academic, psychological, and/or psychosocial issues. Students are required
to meet with their faculty advisor at least once each trimester to review and address
academic, psychological, psychosocial, and professionalism issues. Scheduling this
meeting is the student’s responsibility. When possible, time will be allocated in the
schedule to allow for routine advisor meetings. Non-routine advising appointments can
be requested by students at any time, under the Program’s open-door policy.
Additionally, faculty may request additional meetings with a student for academic,
psychological, psychosocial, or professional issues. Advising is particularly important
when a student encounters academic or clinical difficulty. Therefore, students are advised
to meet with a faculty advisor or course instructor in the event of an exam or course
failure.
Psychological support of enrolled students is important to the Program and University.
Students are strongly encouraged to utilize the University’s counseling services, located
on the Sacramento and Stockton campuses. Online and after-hours resources are also
available. The University counseling services are adept at helping students with both
personal and academic psychological issues, including testing anxiety and stress
management. Students are advised to contact the counseling office early in the
educational experience for support and guidance. The Program may also initiate or
recommend student referrals for observed academic, psychological, and/or psychosocial
issues.
The Counseling & Psychological Services (CAPS) department {209-946-2315, ext. 2}.
https://www.pacific.edu/campus-life/student-services/counseling-and-psychological-
services.html
Crisis Intervention/Psychological Emergencies: During school hours: Call the number
above and ask for an emergency appointment or call 911. After hours: 209-946-2315,
extension 2, option 4 – this will transfer you to a psychologist for an immediate
consultation or call 911.
Additional information regarding University student support services can be found on the
University website.
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EXTRA-CURRICULAR ACTIVITIES
Employment
The Program strongly discourages outside employment. The Program curriculum is
rigorous and requires the presence of the student at all classes and rotations. Many hours
are committed to classroom work with additional hours dedicated to self-study. If a
student feels that it is necessary to work while in the Program, the student should inform
his/her faculty advisor of this. Program expectations, assignments, schedules, deadlines,
and responsibilities will not be altered to adjust or accommodate working students. It is
expected that employment will not interfere with a student’s learning experience.
Students may work within the institution while participating in the Federal Work-Study
Program as long as such work will not interfere in their academic pursuits. Students must
not be employed by or be required to perform clerical and administrative work for the
Program. Also, students must not be substituted for clinical or administrative staff during
supervised clinical experiences. Furthermore, no student will substitute or function as
instructional faculty or as the primary instructor for any component of the curriculum.
Student Service Work
To avoid practices that might conflict with the professional and educational objectives of
the Program and to avoid practices in which students are substituted for regular staff, the
following shall be in effect concerning service work:
1. Students may not be hired as employees for any private or public practice, clinic,
or institution to perform medical services during any time they are part of the PA
Program under the sponsorship of that specific practice, clinic, or institution. An
example of this would be if a student were working at a clinic on the weekends and
a student there during the week.
2. Students may not take the responsibility or place of qualified staff.
3. Students may not be given any payments, stipends, or other remuneration for
medical services performed as part of the PA Program.
Volunteer Activities
Community service is an important component of the physician assistant philosophy.
Volunteer work shall not interfere with a student’s academic responsibilities or be
conducted at the same time, a scheduled classroom or clinical instruction unless prior
Program approval has been granted. Students are still required to adhere to all curricular
requirements. Students who wish to volunteer in health-related extracurricular activities
(i.e., health tent at a race) must not represent themselves as a physician assistant student
or as a representative of the University of the Pacific Physician Assistant Program.
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Student Activities Related to the PA Profession
Leadership development is an essential component of the educational process. It may
require that students attend relevant off-campus activities during class/clinical time. Off-
campus activities must be in accordance with students’ professional development. It is
the responsibility of the student or approved student organization to coordinate the event
and receive approval from the Program. Students requesting permission to attend an off-
campus conference or program must be in good academic standing. Students must obtain
Program approval from their Faculty Advisor to attend any off-campus events. Students
attending off-campus events are responsible for making up any missed
classes/laboratories or other course assignments. Assignments that are due during the
approved absence must be submitted before departure unless other arrangements have
been agreed upon with the course coordinator.
Refer to the examination policy for information regarding missed examinations.
Attendance at these events will be the fiduciary duty of the student.
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SECTION 10 COURSE GRADING AND
ENROLLMENT STATUS
COURSE GRADING
At the end of each course, a grade for each student will be submitted to the Registrar. The
Program uses the following grading system. The Program does not round grades nor
utilize a (+/-) system.
Grading Scale
A = 90.00 – 100
B = 80.00 – 89.99
C = 70.00 – 79.99
D = 65.00 – 69.99
F = < 65.00
W = Withdrawal = Authorized withdrawal from courses after the prescribed
period.
I = Incomplete = Inability to complete assigned coursework within the term.
Didactic Course Requirements
• An overall course grade of 70% or higher
• A passing score on a majority of the exams and major assessments, on the first
attempt.
Failure to meet any of the above requirements will result in failure of the course, referral
to the Student Progress Committee, and may result in placement on academic probation
(see the section on Probation). If a student is already on academic probation, the course
failure will meet the criteria for dismissal (see the section on Criteria for Dismissal).
A student meeting the criteria for course failure before the end of the term must continue
to attend all classes and complete all assignments and exams to be eligible for future
remediation of the course.
Clinical (Rotation) Course Requirements
Please refer to the Clinical Education Handbook for further information.
LEAVE OF ABSENCE/WITHDRAWAL
Voluntary Leave of Absence
Voluntary leave of absence (LOA) is a form of temporary program withdrawal. The
Program advises all students considering an LOA to speak with the Associate Program
Director or their faculty advisor. Students requesting a LOA must take a LOA from all
courses; a part-time enrollment option is not available. An LOA can be requested for
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medical or personal reasons. To be eligible for an , a student must be in good academic
standing. The LOA request must be submitted in writing to the program BEFORE
initiating the withdrawal process with the university. Generally, LOA requests are
submitted to the Office of the Registrar prior to the beginning of a trimester. If this is not
possible, the Program requires that all LOA requests be submitted a minimum of two
weeks before the first course final examination for the trimester. LOA requests will be
reviewed by the SPC prior to acceptance. The Program reserves the right to implement
criteria for reinstatement to the program and may require a student to restart the
program.
The university does not have a formal LOA process. Students are considered either
enrolled or not enrolled. Students who intend to take an LOA must initiate the withdrawal
process in the Office of the Registrar. The withdrawal date used by Financial Aid for
return in the Return of Title IV Aid calculation and the effective date used by Student
Accounts for tuition refunds are based on the date of your notification to the Office of the
Registrar. Additional policies govern requests made during the trimester, and the timing
of such will affect housing, financial aid, tuition charged, health insurance, and progress
toward the degree. Courses the student was registered for after the last day to drop appear
on that student’s transcript with the notation “W” but do not count in the units earned or
in the calculation of the grade point average.
An official withdrawal from the university is the termination of rights and privileges
offered to currently enrolled students.
Medical Leave of Absence
There are times when a student may require time away from the Program and University
due to physical or psychological illness. Under these circumstances, a student may
request a Medical LOA/Withdrawal from the Office of the Registrar. With written consent
from the student, the medical or mental health provider providing treatment will provide
written confirmation that the LOA is necessary due to the student’s health.
Documentation must be provided to the University and the Program within 14 days of
the request for Medical Leave. The University may request a review of the medical or
mental health documentation by a University healthcare professional or other
appropriately trained professional identified by the University. This consultation may
include a conversation between the treating provider and the designated University
healthcare professional or representative. Students returning from a Medical Leave of
Absence must be able to meet the Program Technical Standards.
Returning from a Leave of Absence
The Student Progress Committee (SPC) will review each student’s ability to meet the
Program Technical Standards. The SPC will also evaluate the student’s preparedness to
resume participation in the Program’s curriculum. The SPC may recommend a student
restart the program. Additional tuition and/or fees may be applied upon returning from
an LOA.
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Students returning from a Medical LOA will be required to provide the Program and
University with a written “Statement of Readiness to Return” from the healthcare
providing treatment before submitting a Petition to Return.
Withdrawal from Program
Students who intend to withdraw from the University must initiate the process in the
Office of the Registrar.
The withdrawal date used by Financial Aid for Return in the return of Title IV Aid
calculation and the effective date used by Student Accounts for tuition refunds are based
on the date of your notification to the Office of the Registrar. An official withdrawal from
the University is the termination of rights and privileges offered to currently enrolled
students; therefore students who withdraw may not use any University facilities. Students
must immediately vacate University housing.
Students who permanently withdraw from the Program, and later desire to return, must
complete the same application and interview process as other applicants during a
subsequent admissions cycle.
Suspension from the University
Suspension is an involuntary temporary separation from the University for a specified
period, with or without conditions that must be satisfied before the reinstatement of
student status is permitted. This enrollment standing may be implemented by the
University or the Program dependent on policy violations. The record of suspension shall
appear on the student’s academic transcript. The student cannot participate in any
University activities and will be barred from entering the campus unless otherwise
notified in writing. Suspended time does not count against any time limit requirements
for completion of a degree. Suspension may be converted to dismissal if it is determined
that the specified conditions have not been satisfied. The SPC will also evaluate the
student’s preparedness to resume participation in the Program’s curriculum, including
the student’s ability to meet the Program Technical Standards. The SPC may be denied
reentry or recommend a student restart the program.
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SECTION 11 STUDENT ASSESSMENT AND GRADING
METHODS OF STUDENT ASSESSMENT/EVALUATIONS
Evaluation of Student Performance
The modalities listed below are used to evaluate student performance in the PA Program.
• Written examinations and quizzes (subject-specific and comprehensive)
• Class/Lab/Seminar assignments, papers, and oral presentations
• Class/Lab/Seminar attendance and/or participation
• Case presentations/activities (individual and team-based)
• Professionalism assessments
• Practical examinations
• Objective Structured Clinical Evaluations (OSCEs)
• Simulation encounters
• Clinical site visits
• Clinical year assignments
• Typhon patient tracking
• Academic faculty observations
• Clinical Preceptor (or designee) observations/evaluations
ASSESSMENT GRADING DURING DIDACTIC TRIMESTERS
Failure of any three (3) exams or major assessments (written and/or practical) within a
single course or across multiple courses within the same trimester may result in a referral
to the Student Progress Committee and placement on Academic Probation.
Written Examinations
A score of 70% or greater is required to pass each evaluative assessment. If a student fails
an assessment, the following will apply:
• Completion of a retake exam during the Retesting Period
o A score of 70% or greater is required to pass the retake exam.
o If a score of 70% or greater is achieved on the retake exam, the recorded
score is 70%.
• Failure to obtain a minimum score of 70% shall result in:
o Failure of the exam
o The recorded score is the higher of the two scores
o A “Program Warning”
o Students are advised to meet with the student’s faculty advisor and/or
course instructor of record (IOR).
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Practical Examinations
A score of 70% or greater is required to pass each evaluative assessment. If a student fails
an assessment, the following will apply:
• Completion of a retake practical
o A score of 70% or greater is required to pass the retake exam
o If a score of 70% or greater is achieved on the retake exam, the recorded
score is 70%.
• Failure to obtain a minimum score of 70%:
o Failure of the exam
o The recorded score is the higher of the two scores
o A “Program Warning”
o Students are advised to meet with the student’s faculty advisor and/or IOR.
Objective Structured Clinical Evaluations (OSCEs)
A score of 70% or greater is required to pass each OSCE. The opportunity to retake an
OSCE is not always offered. If a student fails an OSCE, and a retake is offered, the
following will apply:
• Completion of a retake practical
o A score of 70% or greater is required to pass the retake exam
o If a score of 70% or greater is achieved on the retake exam, the recorded
score is 70%.
• Failure to obtain a minimum score of 70%:
o Failure of the exam
o The recorded score is the higher of the two scores
o A “Program Warning”
o Students are advised to meet with the student’s faculty advisor and/or IOR.
Didactic Year Comprehensive Exams
At the completion of the didactic year, all students will be required to complete a
comprehensive written exam and OSCE. These exams will cover material from all didactic
courses. Students must pass the Didactic Comprehensive Examinations before starting
clinical rotations. A score of 70% or greater is required to pass the Comprehensive Exams.
If a student fails, the following will apply:
• Completion of a retake exam during the Retesting Period
o A score of 70% or greater is required to pass the retake exam
o If a score of 70% or greater is achieved on the retake exam, the recorded
score is 70%.
• Failure to obtain a minimum score of 70%:
o Failure of the exam
o The recorded score is the higher of the two scores
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o Inability to progress to clinical rotations
o Remediation required
Failure of a Retake Didactic Comprehensive Exam shall result in a referral to the Student
Progress Committee and a delayed start to the clinical curriculum, which in turn will delay
a student’s completion of the Program and may result in additional tuition and/or fees.
ASSESSMENT GRADING DURING CLINICAL TRIMESTERS
Please refer to the Clinical Education Handbook for further information regarding
rotation and clinical year course grading.
PROGRAM COMPLETION SUMMATIVE ASSESSMENTS
During the four (4) months before Program completion, all students will be required to
complete summative assessments. Students must pass the summative assessments
before program completion. Summative assessments include a written examination,
OSCE, capstone project, technical skills testing, and a team-based learning activity. A
score of 80% or greater is required to pass the Summative Assessments. If a student fails,
the following will apply:
• Completion of a retake assessment during the Retesting Period
o A score of 80% or greater is required to pass the retake assessment
o If a score of 80% or greater is achieved on the retake assessment, the
recorded score is 80%.
• Failure to obtain a minimum score of 80%:
o Failure of the assessment
o The recorded score is the higher of the two scores
o SPC referral for remediation
o Delay in Program completion
Failure of a Retake Summative Comprehensive Assessment(s) shall result in a referral to
the Student Progress Committee. This may, in turn, delay a student’s completion of the
Program and may result in additional tuition and/or fees.
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SECTION 12 EXAM PROTOCOL AND EXAM INTEGRITY
EXAMINATION PROTOCOL
The following are the procedures regarding the administration of an examination. Both
the student and proctor are responsible for adhering to the examination protocol. Exams
may be given outside of the regularly scheduled class time. Check your schedule for dates
and times.
Students are responsible for the course’s instructional objectives, whether or not they are
covered in lectures. Exam questions may be from the text, lectures, and/or handouts. All
questions will be based on both the general course and any specific lecture objectives.
Attendance
• Attendance and on-time arrival are required for all scheduled examinations unless
the student has obtained prior approval. Students arriving late, by no more than
15 minutes, must take the exam as scheduled within the time remaining for the
scheduled exam period. For students arriving greater than 15 minutes late, the
determination of the student’s ability to take the exam is at the discretion of the
course instructor of record or the proctor.
Exam Download
• Students receive an email notification when exams are available for download.
Students must download an exam a minimum of 1 hour before the scheduled
exam start time. To minimize technological difficulties, the Program recommends
downloading the exam the night before.
• Delayed initiation of an exam due to failure of the student to download the exam
as instructed may result in reduced time for exam completion.
Exam Administration – In Person
• Students must stow all belongings prior to the scheduled exam start time.
• Students receive the password to access an examination at the scheduled start
time for the exam.
• Students must have the examination software open and ready to receive the
password prior to the scheduled start time to avoid delay in exam administration.
Failure to do so may result in reduced time to complete the examination.
• Students are required to follow the instructions of the testing
administrator/proctor at all time.
• No talking is allowed once an examination starts
• The Program reserves the right to assign seating
• Earplugs may be used and will be provided. Earphones/earbuds are prohibited
• Pencils and scratch paper are allowed for written examinations only, and both
must be returned to the proctor at the completion of the exam. Placement of the
student’s name on the scratch paper is required. Should other writing materials be
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required, all materials must be returned to the exam proctor at the completion of
the exam. No outside writing materials are permitted.
• Textbooks, notes, study aids, coats, and personal possessions must be placed at a
site away from the student testing area
• All electronic devices, including laptops, tablets, phones/smartphones, and
smartwatches, must be turned off, stowed, and kept away from the student testing
area. This rule applies to the entire testing period, including any breaks.
• Hats/caps may not be worn during any examination except for the wearing of a
headpiece for religious reasons. Any student wearing a hat will be asked to remove
it. Failure to comply with this or any other reasonable request of a proctor will
result in the immediate dismissal of the student from the examination and may
result in a zero (0) for the exam
• Food and drinks are not allowed during exams and must be stowed with other
belongings. An exception may be made at the discretion of the exam proctor in
extreme circumstances. This request must be made before the exam day.
• If a restroom break is desired, students must inform the proctor and temporarily
turn in the exam before leaving the room. Students will be required to sign out/in
of the exam. Only one student at a time will be allowed to exit the room. Exam time
continues to run while a student is out of the room.
• In consideration of other classmates, students must quietly leave the classroom
upon completion of the exam. Students may not return until the exam is complete
for all students
• Students are required to upload the computer-based exam(s) before exiting the
room.
Exam Administration – Remote
• Students are responsible for selecting a reduced distraction environment for the
exam.
• Noise reduction devices (head phones, ear plugs) are prohibited.
• Students must stow all belongings prior to the scheduled exam start time.
• Students receive the password to access an examination at the scheduled start time
for the exam.
• Students must have the examination software open and ready to receive the
password prior to the scheduled start time to avoid delay in exam administration.
Failure to do so may result in reduced time to complete the examination.
• Students must ensure the computer camera is uncovered.
• Examination software will be used to lock a students computer preventing access
to information stored on the hard drive and prevent the running of any additional
programs in the background. Keystroke and program analysis is monitored and
reviewed during the audit process.
• Students are required to follow the instructions of the testing
administrator/proctor at all time.
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Clinical Year Exam Administration – Remote
• Refer to the Clinical Education Handbook
Violations of the Exam protocol shall result in a referral to the Student Progress
Committee.
Time Provided for Written Exams
Consistent with timing used by the National Commission on Certification of Physician
Assistants (NCCPA) on the Physician Assistant National Certifying Examination
(PANCE), the Program utilizes a one (1) minute per question time allotment. Timing for
exams containing medication calculations, prescription writing, and short answer type
questions is determined at the discretion of the course coordinators.
Testing Periods
Testing occurs on an ongoing basis throughout the trimester. Students should expect to
have multiple assessments within a single day and/or week. The Program is cognizant of
student workload and monitors the assessment schedule. The Retest Period is within
three (3) business days after scores are released. The Retest Period may be extended at
the Program’s discretion. Exams occurring in the Retest Period may utilize a different
format than the original exam. Students may not postpone or request a modification in a
testing or retesting schedule to accommodate for other previously scheduled
examinations.
Missed Exams
Should a student miss a written examination, regardless of the reason, the missed
examination must be taken within three (3) business days of returning to classes or at the
course instructor’s discretion. The student is responsible for contacting the Testing
Specialist to schedule the examination. The maximum score recorded for any make-up
exam is 70%, regardless of the actual exam score. There are no make-up exams for OSCEs.
Should a student miss an OSCE exam, a grade of zero (0) will be recorded.
Retesting Failed Exams
Should a student fail a written examination, the student must complete a retest on the
material. Exams must be taken during the Retest Period or at the course instructor’s
discretion. Students are responsible to contacting the Testing Specialist to schedule the
retake examination based on the Specialist’s availability.
In-Class Quizzes
The Program utilizes in-class quizzes for formative and summative assessment of
student preparation for class. Therefore, there are no make-up quizzes. Students who
arrive within the first five minutes of class will be required to take the quiz, but will not
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receive any additional time to complete it. Students arriving more than five minutes late
to class are not allowed to complete the quiz, and a zero will be recorded.
Exam Review
Individual student reviews of any examination are prohibited. The examination software
allows for a limited review upon exam submission. A general review of difficult
examination material is at the discretion of the course instructor of record.
Exam Question Inquiry
Students may provide comments and feedback about specific questions on a written
examination at the completion of the exam. Comments must be in writing and submitted
at the time of the exam. The Program will supply paper for comments at the start of the
exam. Papers must be submitted with the exam. The Program will review submitted
comments prior to the finalization of exam grades. Placement of the student’s name on
the paper is required.
Examination Grading
The Program retains sole authority for the finalization of grades. Prior to the finalization
of grades, the Program shall review exam statistics. The Program reserves the right to
make grading modification until grades are finalized. The timing for finalization of grades
varies upon exam type.
• Written examinations and checklists: 2 business days
• Standardized patient encounters or OSCEs: 5 business days
The Program reserves the right to modify the Examination Policy at any time.
EXAMINATION INTEGRITY POLICY
Exam integrity is vital to the assessment of the academic knowledge of students. It is,
therefore, essential that academic and professional standards be maintained at all times
to ensure fairness and validity of exams. The practice of medicine requires the highest
standards of personal and social responsibility. These standards should be fostered
during your professional training as well as throughout practice. Exams are given with
these principles in mind.
Students accept responsibility for these high standards by neither receiving nor providing
unauthorized assistance during exams, by not using unauthorized materials during an
examination nor condoning these actions by others. Further, students will not copy the
exam material, as this is a violation of the honor code. Pacific Student Conduct
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The Program is in alignment with the NCCPA Physician Assistant National Certifying
Examination (“PANCE”) and Physician Assistant Education Association (PAEA) policies
regarding examination integrity. All examinations, examination components, including
examination grading sheets or station content for practical/OSCE exams, will remain
confidential and in possession of the Program.
Students are not to discuss the content of any exam. Do not discuss practical exam or
OSCE encounters. Although it is common for students to want to discuss the exam
(written or practical) content they felt were hard or that they might have missed, do not
do so. This is in violation of the NCCPA Principles. To do so may be grounds for
disciplinary action up to and including dismissal from the Program.
Violation of exam integrity may be defined as any method noted in the NCCPA or PAEA
Policies, or by any other form of cheating, such as but not limited to, obtaining a copy of
or reconstruction from memory any portion of a current or prior exam(s);
question/checklist/OSCE content or concepts (this includes recalling concepts of
examination questions and generation of “practice” questions/exams using the recalled
information); getting help from another student during the exam; describing exam
content, passages, or graphics from the exam; identifying terms or concepts contained in
the exam; sharing answers; referring others to information seen during the exam;
reconstructing a list of topics on the test; and discussing exam questions, answers,
passages, graphics, or topics.
NCCPA Policy Regarding Exam Integrity
The content of the NCCPA Physician Assistant National Certifying Examination
("PANCE"), and each of its items, is proprietary and strictly confidential, and the
unauthorized retention, possession, copying, distribution, disclosure, discussion, or
receipt of any examination question, in whole or in part, by written, electronic, oral or
other form of communication, including but not limited to e-mailing, copying or printing
of electronic files, and reconstruction through memorization and/or dictation, before,
during, or after an examination, is strictly prohibited. In addition to constituting irregular
behavior subject to disciplinary action such as revocation of certification, revocation of
eligibility for future certification, and disciplinary fines, such activities violate the NCCPA
proprietary rights, including copyrights, and may subject violators to legal action
resulting in monetary damages.
NCCPA Examination Policies and Procedures
NCCPA Principles of Conduct Regarding Examinations and Exam
Content
Certified or certifying physician assistants shall protect the integrity of the certification
and recertification process. They shall not engage in cheating or other dishonest behavior
that violates exam security (including unauthorized reproducing, distributing, displaying,
discussing, sharing or otherwise misusing test question(s), any part of test question(s) or
any question concept) before, during or after an NCCPA examination.
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As noted in the NCCPA Principles of Conduct above, discussion of PANCE/PANRE exam
questions is considered a breach of the Principles. The Program also adheres to this
principle for program examinations, practical examinations, checklists, and OSCEs.
Students agree to honor the legal rights of the Program, University, NCCPA, and PAEA
and the integrity of the student testing process. Students will not discuss or disclose any
student assessment content orally, in writing, on the internet, or through any other
medium. Students agree not to copy, reproduce, adapt, disclose or transmit exams, exam
content or exam concepts, whole or in part, or assist anyone else in doing the same, for
any reason. Students further agree not to reconstruct exam content from memory,
photographic image, by dictation or by any other means, for the purpose of sharing that
information with any other individual or entity.
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SECTION 13 GRIEVANCE POLICY AND PROCEDURE
ACADEMIC GRIEVANCE POLICY
Student Academic Grievance Policy and Procedures
The following describes the grievance procedures available to students of the Department
of Physician Assistant Education in the School of Health Sciences (School). These
procedures address issues that arise from, relate to, or have a direct impact on the
academic activities or performance of the student, such as assignment and evaluation of
academic work in the course of attempting to fulfill the requirements of a particular
course or degree. These procedures afford students and the School an opportunity to
resolve grievances in an equitable manner.
Definition of a Grievance
A grievance is a complaint in writing filed with the Program or the Dean of the School of
Health Sciences concerning a decision or action made by University faculty or staff that
directly and adversely affects the student as an individual in his or her academic capacity.
A grievance is not a means to challenge dissatisfaction with a University policy on the
grounds that the policy is unfair or inadvisable, nor should a grievance challenge
individual school, department, or academic program policies, as long as those policies are
not in contravention of general University policy. Additionally, a grievance is not a means
to challenge any disciplinary action taken by the Program or School. Issues relating to
academic dishonesty and other violations of the University's Honor Code or Student Code
of Conduct are separate from the Student Academic Grievance Process. A grade grievance
will not be considered until the resolution of student misconduct allegations has occurred.
(Refer to Appeal Process)
A grievance regarding an academic matter usually falls into one of the following general
categories:
1. Those that derive from the application of, or decisions affected by a Program
policy, such as the assignment of a grade and attendance.
2. Those that derive from matters addressed by policies, procedures, or practices of a
department, school, or comparable University administrative unit.
NOTE: If a PA student believes that behavior in violation of the University's policy against
sexual and other unlawful harassment has occurred, the student should notify the Title
IX Coordinator ([email protected]) as soon as possible. Additionally, there are grievance
procedures to resolve alleged acts of discrimination outlined in the University's policy
statement on prohibited discrimination. (Sexual Misconduct Procedures and Support).
Any person having a complaint of a violation of this policy statement should contact the
Title IX Coordinator. The University's policy against sexual and other unlawful
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harassment is available in the Department of Human Resources and through Campus
Life.
Right to Participate in Grievances without Retaliation
No student, student's representative, or another member of the University community
who assists or participates in these procedures shall be subject to adverse action by the
University, based on their activity in good faith in the course of filing or participating in
the grievance procedure.
INFORMAL (PROGRAM LEVEL) GRIEVANCE RESOLUTION
PROCESS
Prior to submitting a formal grievance, the student shall:
1. Consult the faculty member whose action is being appealed. This consultation
generally must take place within seven (7) calendar days of the start of classes after
the grading period in question. The faculty member is expected to meet with the
student and respond to his/her grievance in writing within seven (7) calendar days.
Students can request the presence of a faculty advisor, program director, or
department chair during the meeting with the faculty member.
2. If the student and the faculty member are unable to reach an agreement, or if the
faculty member is unwilling or unable to meet with the student, the student shall
meet with the Department Chair/Program Director. The Department
Chair/Program Director will meet with the student and may meet with the faculty
member when appropriate. The Department Chair/Program Director will
recommend a solution to the student in writing within seven (7) calendar days.
This written notification will also include the appropriate School committee for
filing a formal grievance if desired. If the Department Chair/Program Director is
not available within the given time frame, the student shall contact the Associate
Program Director. Should the grievance be with the Department Chair/Program
Director, then the student shall contact the Dean of the School of Health Sciences.
FORMAL (SCHOOL LEVEL) GRIEVANCE RESOLUTION PROCESS
Filing Grievance with the School of Health Sciences
A student may submit a formal grievance to the School if the outcome of the informal
grievance process is unsatisfactory. A formal grievance contains a concise written
statement, identifying:
1. The specific actions complained about
2. The person(s) perceived to be responsible for such actions
3. The harm to the grievant
4. The information that the grievant believes are relevant to the grievance
5. The informal efforts taken to date to resolve the matter
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It is the responsibility of the grieving PA student to initiate any grievance within seven (7)
calendar days of the informal grievance resolution. A delay in filing a grievance may
constitute grounds for denial of the grievance.
The School Review Committee, along with the Associate Dean for Academic Affairs as
directed by the Dean, will review the grievance while considering the following prior to
making a recommendation to the Dean:
1. Utilization of proper facts and criteria
2. Due process or procedural errors
The School Dean will proceed in one of the following ways:
1. Accept the recommendation of the Review Committee or Associate Dean for
Academic Affairs, if an additional review was desired, and issue a final
determination.
Normally, no more than 30 days should elapse between the filing of a grievance and the
determination. The determination of the Dean shall be final and binding.
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SECTION 14 PROFESSIONAL CODE OF CONDUCT
Professional Code of Conduct
Success in the PA profession requires certain professional behavioral attributes in
addition to content knowledge. Therefore, these professional behavioral attributes, to
include empathy, respect, discipline, honesty, integrity, the ability to work effectively with
others in a team environment, the ability to take and give constructive feedback, the
ability to follow directions, and the ability to address a crisis or emergency situation in a
composed manner, are considered to be a part of academic performance.
The Accreditation Review Commission on Education for the Physician Assistant (ARC-
PA) Accreditation Standards for Physician Assistant Education 5th edition states, “The
role of the PA demands intelligence, sound judgment, intellectual honesty, appropriate
interpersonal skills, and the capacity to respond to emergencies in a calm and reasoned
manner. Essential attributes of the graduate PA include an attitude of respect for self and
others, adherence to the concepts of privilege and confidentiality in communicating with
patients, and a commitment to the patient’s welfare.” Adherence to these attributes
requires that physician assistants and physician assistant students exhibit a high level of
maturity and self-control, even in highly stressful situations or in difficult circumstances
and situations.
In keeping with these principles, physician assistant students must conduct themselves
in a demeanor that is nothing less than professional and consistent with appropriate
patient care and adheres to the Professional Code of Conduct. Students will be evaluated
not only on their academic and clinical skills, but also on their interpersonal skills,
reliability, and professional and behavioral conduct.
Respect
Students are expected to treat all patients, Program faculty, University staff, clinical
preceptors, health care workers, and fellow students with dignity and respect. Students
are expected to be respectful of University and Program policies and procedures. Students
shall not display disruptive or obstructive behavior in the classroom, clinical sites, or
Program or University functions. Students are expected to be able to follow directions and
to express concerns in a professional and respectful manner. Conflicts are to be resolved
in a diplomatic and reasoned manner using appropriate communication skills and
appropriate Program procedures outlined in this handbook.
Students must be sensitive to and tolerant of diversity in the student and patient
population. PA education requires a close working environment with other students and
includes completing physical examinations of fellow students and discussion groups that
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may reveal personal information. These situations must be approached with respect to
the privacy, confidentiality, and feelings of fellow students.
Students should offer constructive feedback in a thoughtful and reasoned manner that
fosters respect and trust. Displays of anger, which include demeaning, offensive,
argumentative, threatening language/behavior, or language that is insensitive to race,
gender, ethnicity, religion, sexual orientation, gender identity, or disability will not be
tolerated. Students must be appropriately responsive to lawful requests from their
instructors, preceptors, and clinical sites.
Communication
Effective verbal, non-verbal, written, and E-mail communication are required for quality
PA practice. Students are expected to develop a rapport with classmates, colleagues,
patients, and other healthcare providers. Students shall maintain effective
communication in times of stress and/or when faced with complexity, uncertainty, or
ambiguity. In alignment with respect, students must maintain professional
communication with University, Program, and clinical staff at all times, including times
of stress. Any form of communication that impedes the University’s or Program’s ability
to do business, impacts the reputation of the University or Program, or results in the loss
of an experiential facility is deemed an egregious violation of the Professional Code of
Conduct and is ground for disciplinary action including dismissal from the program.
Attendance
Students must report to all classes, labs, seminars, in-class weeks, and clinical sites at the
scheduled time and remain for the entire session. Further details regarding attendance
requirements are noted in the Attendance section.
Timeliness
Students must submit all required assignments by their designated due date. Timeliness
is an important aspect of professional behavior. Repetitive tardiness, delay in
paperwork/assignment submission in any portion of the Program may result in
disciplinary action. Additional information regarding tardiness is noted in the Attendance
section.
Attire
Attire is a component of professionalism. Refer to the Dress Code section for further
information.
Identification
Refer to the PA Student Identification requirements.
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Reliability/Accountability
Students are expected to accept responsibility and consequences for actions, including
mistakes and conflicts. Students are expected to fulfill obligations undertaken and
manage time appropriately and effectively.
Flexibility
PA education involves instruction from practicing clinicians with unpredictable schedules
and various teaching styles. At times, lecture sessions or clinical rotations may need to be
adjusted with short notice. The Program believes the advantage of utilizing practicing
clinicians outweighs this inconvenience and requires students to be flexible and tolerant
of changes. Student schedules in the academic and clinical year may involve night and
weekend hours. Students are expected to maintain a positive attitude and appropriate
communication skills when changes occur.
Self-guided Learning
Life-long learning is a fundamental component of the PA profession. Students must
demonstrate enthusiasm toward learning through participation and assignment
completion. Students must take the initiative and commitment to acquire and to maintain
knowledge and clinical skills throughout the educational process. Self-assessment and
constructive feedback are important components of the learning process. Students are
expected to accept constructive feedback without defensiveness or excuses and
incorporate the feedback to change behavior.
Team Work
The PA profession is based on the principle of collaboration with physicians. The
healthcare team concept has expanded to include a multidisciplinary approach. Learning
to work effectively in a group and collaborative environment is key to the PA role.
Students are assigned to multiple educational groups throughout the curriculum. Some
groups will remain the same for the length of the program. Others will be course or
trimester specific. Students are expected to contribute, collaborate, and cooperate
effectively in a team and small group-based learning environments. Students are expected
to provide specific, objective, and relevant constructive feedback to classmates. Students
are expected to share information or materials and actively assist classmates/peers.
Program Evaluation
Just as self-assessment is an important component of professional development, student
evaluation of the Program is an important component for curriculum development and
improvement. Students will be required to complete a course, instructor, and preceptor
evaluations. Students are expected to provide professional, constructive feedback
regarding the curriculum and curriculum delivery. Evaluations will be completed
electronically and will not be anonymous. The Program reserves the right to withhold
final grades, block registration, or deduct professionalism points from the current or
subsequent trimester’s course for non-compliance.
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Additional opportunities will be available to provide intermittent general program
feedback, as well. Students will be able to discuss concerns with the Program Director and
Associate Program Director during Dialogue with the Program Director and Dialogue
with the Associate Program Director meetings, respectfully, which will be scheduled at
least once per trimester. These meetings may also be utilized to provide information to
students regarding previous survey results. In addition to formal methods of evaluation
and feedback, the Program believes in an “open door” policy so that students are able to
discuss concerns with the Program as desired.
Integrity
PA students are expected to display the highest ethical standards commensurate with
work as a health care professional. Students are expected to follow all policies in the
Professional Code of Conduct outlined in this handbook, the University Catalog, Pacific
Student Code of Conduct, and the Clinical Education handbook including those
pertaining to academic honesty. Additional professional expectations are outlined in the
Guidelines for Ethical Conduct for the Physician Assistant Profession published by the
American Academy of Physician Assistants: Guidelines for Ethical Conduct for PAs
Infractions such as forgery, plagiarism, stealing/copying tests, cheating, and falsification
of medical records will not be tolerated. Honesty in all communications is vital as a
health professional. Knowingly providing false information to a University employee,
Program faculty, clinical preceptor or clinical rotation representative is deemed an
egregious violation of the Professional Code of Conduct and is ground for disciplinary
action, including dismissal from the program.
Confidentiality
In accordance with the Guidelines for Ethical Conduct for the PA Profession and in
compliance with HIPAA Standards, students must respect and maintain the
confidentiality of patients. Students are not permitted to discuss any patients by name or
any other identifiable means outside the clinical encounter. For academic presentations,
encounter documentation assignments, all identifiable information must be removed as
per HIPAA requirements. The confidentiality of fellow students should be respected and
maintained, as well.
Health and Safety
Any student whose actions directly or indirectly jeopardize the health and safety of
patients, faculty, clinical site staff, or fellow students may be immediately removed from
the clinical site and/or face disciplinary action. Removal from a clinical rotation may
delay the student’s completion of the program.
Non-discrimination
Students shall deliver health care services to patients without regard to their race,
religion, gender, creed, national origin, sexual orientation, socioeconomic status,
disability, disease status, legal involvement, or political beliefs.
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Impairment
Students shall not appear at the University or clinical sites under the influence of alcohol
or drugs.
Weapons
Students are not permitted to carry any firearms or other weapons on campus or to
clinical sites.
Student Role on Clinical Rotations
Students must be aware of their limitations as students and of the limitations and
regulations pertaining to PA practice. Students at clinical sites must always work under
the supervision of a preceptor. They may not function in the place of an employee or
assume primary responsibility for a patient’s care. The licensed provider retains all legal
responsibility and medical duty for all patient care. Students cannot treat and/or
discharge a patient from care without consultation with the clinical preceptor. Students
should seek advice when appropriate and should not evaluate or treat patients without
supervision from, and direct access to a supervising clinical preceptor at all times. A
licensed provider must confirm unusual or abnormal physical findings. Students shall
perform only those procedures authorized by the preceptor. Students must adhere to all
regulations of the Program and the clinical sites. The student is to contact the Program
immediately with any questions or concerns about the student’s role at a site.
CONSEQUENCES FOR CODE OF CONDUCT VIOLATIONS
Failure to adhere to the Professional Standards and Professional Code of Conduct will
result in the following consequences for unprofessional behavior:
1. The first minor incident of unprofessional behavior:
Program Warning - The Program will provide the student with a verbal and/or
written warning to change the behavior depending on the severity of the
offense. The appropriate faculty member (e.g., faculty advisor or Clinical
Director) will document the incident in the student file.
2. The second minor violation of unprofessional behavior:
The student may be referred to the SPC committee for disciplinary review.
3. The third minor incident or any egregious violation unprofessional behavior:
The student will be referred to the SPC Committee.
Additional guidelines for conduct specific to the clinical training experiences are outlined
in the Clinical Education Handbook, which will be distributed to students prior to the
clinical phase of their education.
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SECTION 15 ACADEMIC AND PROFESSIONAL
PROGRESS
ACADEMIC AND PROFESSIONAL PROGRESS
Academic Progress
Satisfactory academic progress must be evident and demonstrated by students in order
to continue in the Program. Any failure to progress academically up to and including the
failure of a course may be cause for referral to the Student Progress Committee (SPC).
Students must complete and pass all didactic courses before they can progress to the
clinical phase of the Program. Additional academic progress policies associated with the
clinical year are located in the Clinical Education Handbook, provided prior to the start
of rotations.
Professional Progress
Professionalism is as important as and holds equal importance to academic progress.
Students are expected to demonstrate the legal, moral, and ethical standards required of
a health care professional and display behavior that is consistent with these qualities.
Professionalism and professional ethics are terms that signify certain scholastic,
interpersonal, and behavioral expectations. Among the characteristics included in this
context are the knowledge, competence, demeanor, attitude, appearance, mannerisms,
integrity, and morals displayed by the students to faculty, staff, preceptors, peers,
patients, colleagues in health care, and other educational settings and the public. The
Program expects nothing short of respect and professional demeanor at all times.
STUDENT PROGRESS COMMITTEE AND REVIEW PROCESS
Student Progress Committee (SPC)
The SPC is charged with monitoring the academic and professional progress of PA
students, promoting students who have successfully completed a trimester, as well as
reviewing the cases of students who meet the disciplinary criteria. Additionally, the SPC
monitors remediation plans. The committee is comprised of faculty members from the
PA program and other University programs/departments that provide instruction to the
PA students. Certain circumstances may also require the inclusion of University faculty
members from programs not associated with the PA program or its students, as well as
the Student Conduct and Community Standards Office. The SPC may review student
records and discuss student records with appropriate faculty members and/or preceptors
in determining an appropriate course of action for students experiencing academic
and/or professional conduct difficulties in the Program. The SPC may choose to request
the appearance of the student during an SPC meeting. Disciplinary action decisions are
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made by the SPC. The SPC can assign disciplinary action statuses such as, but not limited
to, program warning, probation, remediation, suspension, or dismissal. Disciplinary
decisions are made on an individual basis after considering all pertinent circumstances.
The chair of the SPC will issue a letter of decision to the student regarding his/her status
in the Program.
Since the Program only offers courses once a year, if the SPC recommends that a student
repeat an entire course or term, the student must take a leave of absence from the
Program until the course(s) are offered again. A place will be held for the student to return
to the Program at the beginning of the term that must be repeated.
ACADEMIC STANDING
All students must make satisfactory progress toward curriculum completion within the
PA program. Students must meet the minimum standards and requirements set by the
Program and University of the Pacific in order to remain in good academic standing. The
University and Program have minimum criteria for academic progress, as it relates to
grade point average. The Program has additional criteria that define academic progress.
Failure to meet any defined criteria may result in disciplinary action and the changing of
a student’s academic standing.
Academic Standing Categories
PROGRAM WARNING
Program Warning is a level of academic standing internal to the Program and is not
documented on the official transcript. It is instituted when a student fails a major course
exam or has professionalism issues. It serves as a warning that improvement is needed.
Students will be advised to meet with the student’s advisor. A student must successfully
pass reexamination of the failed course material and/or demonstrate improvement in
professional behaviors. Failure to successfully remediate the material may result in SPC
referral and placement on Academic Probation. Failure to improve professionalism issues
will result in placement on Professionalism Probation.
The following are criteria for which a student may receive a program warning:
• Trimester GPA < 2.75 for one trimester
• Failure of any 2 (initial and/or retake) exams or major assessments within a course
• Failure of any 2 (initial and/or retake) exams or major assessments across multiple
courses within the same academic term
• Failure of same curriculum content (module) assessments across courses (i.e.,
cardiology modules)
• Failure of one End of Rotation Examination on first attempt
• Three clinical year assignment deficiencies
• Two Mid-Rotation evaluations noting the same area needing improvement
• One Mid-Rotation evaluation noting multiple areas needing improvement
• One Mid-Rotation evaluation with comments noting an area of concern
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• First unsatisfactory preceptor evaluation during a clinical year site visit
• Failure of either portion of a final Preceptor Evaluation
• Failure of a course exam and/or retake exam or OSCE
• Second violation of the Professional Code of Conduct policies located in this
handbook or professional misconduct, behavior and/or attitude inconsistent with
the PA profession.
• Verbal or written reports and/or evaluations from academic faculty, clinical
preceptor or designees indicating that a student is not progressing academically
and/or not demonstrating proficiency to a level as expected for the level of/timing
within clinical education
PROBATION
Probation is a warning that there are deficiencies. Steps to remediate these deficiencies
will be provided to the student. During probation, the student’s academic/clinical
progress and/or professional conduct will be closely monitored. Failure to demonstrate
improvement in areas of deficiency may place a student in the category for dismissal.
Decisions regarding Academic Probation cannot be appealed.
Academic Probation is the result of unsatisfactory scholarship or professionalism, which
may lead to dismissal from the Program. It is documented on the official transcript.
Professionalism Probation is a subcategory of Academic Probation. It is the result of
unsatisfactory professionalism, which may lead to dismissal from the Program. It is
documented on the official transcript as Academic Probation.
Note: Most state licensure boards request information on academic and professionalism
probation on the official Program Completion Verification paperwork. The Program must
document when a student has been on Academic and/or Professionalism Probation, and
in most cases, the reasons for probation. Additionally, this information is often requested
by credentialing agencies and could influence an individual’s ability to obtain
employment clearance.
Criteria for Placement on Academic/Professionalism Probation
The following are criteria for which a student may be placed on probation:
• Cumulative GPA < 2.75 for one trimester
• Trimester GPA < 2.75 for two trimesters
• Failure of a course
• Failure of any 3 (initial and/or retake) exams or major assessments within a course
• Failure of any 3 (initial and/or retake) exams or major assessments across multiple
courses within the same academic term
• Failure of a didactic year comprehensive exam or OSCE and its retake
• Failure of 2 end-of-rotation examinations on the first attempt
• Failure to progress academically, professionally and/or clinically within a
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remediation plan
• Violation of the University or Program social media policy
• Violation of University of the Pacific’s Code of Conduct policies or any University
policies and procedures outlined in the Tiger Lore Student Handbook
• Professional misconduct, behavior and/or attitude inconsistent with the PA
profession or second violation of the Professional Code of Conduct policies found
in this handbook
• Professional misconduct, behavior and/or attitude, potentially causing the loss of
a clinical rotation site, or disparaging comments regarding the Program, its
faculty/staff and/or University.
• Failure to adhere to the Program Policies and procedures found in the Student
Handbook and/or the Clinical Education Handbook
• Verbal or written reports and/or evaluations from academic faculty, clinical
preceptor or designees indicating that a student is not progressing academically,
clinically or professionally to the extent that may jeopardize patient safety
• Verbal or written reports and/or evaluations from academic faculty, clinical
preceptors, or designees indicating that a student is not adhering to site
regulations, site schedule, ethical standards of conduct, and/or limitations of the
student role
• Consistently failing to progress academically, clinically or professionally as
demonstrated by repetitive failure to demonstrate competency across multiple
evaluation modalities, including but not limited to, written examinations, OSCEs,
preceptor evaluations, written assignments, faculty observation of clinical
skills/decision making, and/or site visits
• Failure to maintain the ability to meet the Program’s Technical Standards
• Failure to follow or comply with requirements set forth by the SPC or Program
Director
It is important to remember that some aspects of knowledge integration and clinical
judgment cannot be adequately evaluated by examinations alone. Observations from
academic and/or clinical faculty are crucial for evaluating these critical skills. Failure to
achieve minimum competency in coursework, including clinical assignments and
satisfactory progress in professional development, behaviors, and attitudes, may result in
probation or dismissal. A pattern of documented evaluator concerns about performance
may indicate unsatisfactory progress when the record is viewed as a whole, even though
passing grades have been assigned. In such instances, the successful completion of a
remediation plan is required to continue in the program.
Clinical Year Handbook lists additional probation criteria specific to the
clinical year.
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Terms of Probation
Notification:
• When a student is placed on probation, he/she will be notified in writing by the
SPC, and the reasons will be stated. A copy will be placed in the student's
academic file. The appropriate University officials will be notified. Probation is
noted on the official transcript.
• When the terms of probation have been satisfied, notification of removal from
probation will be forwarded to the appropriate University officials, so the
necessary documentation on the student’s transcript can be made.
Documentation will be placed in the student’s file.
Duration of Probation:
• A student will remain on Academic Probation until the terms of probation have
been satisfied, as stated in the remediation plan and probation letter. Probation
may continue throughout the remainder of the didactic year, clinical year, or until
graduation if deemed appropriate.
• A cumulative GPA of ≥ 2.75 at the end of the following academic term is required
of a student placed on probation.
• A student will remain on Professionalism Probation until the SPC has determined
that the student has achieved an acceptable level of professional behavior.
Probation may continue throughout the remainder of the didactic year, clinical
year or until graduation if deemed appropriate.
o This information may be gained from professionalism assignments, faculty
evaluations, preceptor evaluations, or any other evaluations from
individuals the Program deems appropriate.
Extracurricular Restrictions:
• The primary responsibility of a student is to gain the knowledge, skills, and
attitudes to become a competent and professional PA. A student on Academic
Probation may not serve as an officer of any official Program or University club or
organization (including holding a Class Officer position) as it may detract from
the time needed to be academically successful. If a student presently serving as
an officer/representative is placed on Academic Probation, the other class leaders
or the entire class will choose a substitute officer/representative to fulfill the
position until the student is removed from probation.
Remediation
Remediation is the opportunity to correct unsatisfactory performance, progress, and/or
professional conduct in the Program. The offer of remediation is not automatic or
guaranteed. Remediation is to be regarded as a privilege, which must be earned by a
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student through demonstrated dedication to learning, and active participation in the
educational program to include, but not limited to, overall academic/clinical
performance, regular attendance, individual initiative and utilization of all available
resources.
Determination of Remediation Plans:
• Remediation plans will be proposed by the SPC and will be assigned a specific
period for completion.
• Remediation plans/decisions cannot be appealed.
Plan Implementation:
• The SPC chair(s) will work with an assigned faculty member to implement the
proposed remediation plan. The SPC proposed remediation plan and assigned
faculty member may be amended by the Associate Program Director if needed to
facilitate the remediation process.
• Meetings with student
o Initial meeting to develop a contract/plan that outlines and defines the
remediation program, successful completion criteria, and responsibilities of
the student. A summary of this meeting will be documented and retained by
the program.
o A student’s self-assessment of weaknesses and deficiencies that resulted in
current academic or professionalism status. When appropriate, this self-
assessment may precede remediation plan development.
o The frequency of student meetings during the remediation process will vary
depending on the duration and the components of the remediation plan.
Plan Monitoring:
• Remediation plans are monitored by the assigned faculty member and/or the SPC
chair(s).
• Remediation Monitoring Form will be completed as needed throughout the
remediation process summarizing the student’s progress and compliance with
remediation requirements. The frequency of form completion will vary depending
on the duration and components of the remediation plan.
Post Completion Reevaluation:
• At the completion of the remediation period, the student will be referred back to
the SPC for re-evaluation. Failure to meet the requirements of a remediation plan
in the stipulated period shall result in a referral to the SPC and will meet the criteria
for dismissal.
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Documentation:
• Documentation of the remediation requirements, implementation process, and
outcome will be placed in the student’s file.
The SPC may recommend a remediation plan that includes, but is not limited to, the
following:
• A remediation exam of failed subject material and/or the entire course
• Repeating the course(s)/rotation(s) failed the next time the course(s) is offered
• Delay the start of the clinical curriculum
• Content-specific remediation
• Repeating an entire academic term, with or without previously passed courses.
• Restarting the program with the next student cohort, waving any waiting period
and admissions process
• Reenrollment only through the normal admissions process
• Complete additional assignments/examinations of the failed subject material
• Complete additional assignments as deemed appropriate
• Required meetings with faculty
• Auditing previous courses or laboratory classes. If a student is advised to audit a
class, he/she is expected to follow the attendance policy for registered students,
unless otherwise specified. Students may be required to sit for all course exams or
may choose to do so. If a student takes exams, he/she must meet the same criteria
as registered students in order to pass the remediation (e.g., a score of ≥70% on
exams)
• Demonstrating continued competency in previously learned material by passing
re-entry competency requirements for students with a remediation plan that
includes extended time away from studies
• Complete additional clinical rotation(s)
• Requiring corrective action for unprofessional behavior and/or misconduct. This
may include but is not limited to direct apologies, letters of apology,
professionalism assignments, additional clinical rotation(s), ongoing monitoring,
and reports of professional behavior corrections by faculty, preceptors, etc.
In addition to the programmatic remediation plan, the Program recommends students
utilize all available resources within the University’s Student Academic Support Services,
Student Health, and Psychological Support Services.
DISMISSAL
The Program, after due consideration and process, reserves the right to
dismiss/disqualify any student at any time before graduation if circumstances of a legal,
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moral, behavioral, ethical, patient safety concerns, health, or academic nature justify such
an action.
Criteria for Dismissal
Any of the following may place a student in the category for dismissal:
• Cumulative GPA < 2.75 after being on Academic or Professionalism Probation in
the prior academic term
• Cumulative GPA < 2.75 for any two trimesters
• Trimester GPA < 2.75 for any three trimesters
• Failure of 2 or more didactic courses
• Failure of 2 or more clinical rotations
• Failure of 1 or more didactic courses and 1 or more clinical rotations
• Failure of 3 or more end-of-rotation examinations on the first attempt
• Failure of a repeated or remediated course
• Failure by a student on probation to comply with, or satisfactorily complete, a
remediation plan within the defined period
• Failure of any 5 (initial and/or retake) exams or major assessments within a course
• Failure of any 5 (initial and/or retake) exams or major assessments across multiple
courses within the same academic term
• Meeting Academic Probation criteria for 2 or more trimesters
• Meeting 2 or more criteria for Academic and/or Professionalism Probation
• Meeting criteria for disciplinary action while on Academic Probation
• One egregious or ≥3 other occurrences of professional misconduct, behavior,
and/or attitude inconsistent with the PA profession or in violation of the
Professional Code of Conduct Policies
• Violation of the Professional Code of Conduct that impedes the University’s or
Program’s ability to do business, impacts the reputation of the University or
Program, causes the loss of a clinical rotation site, or disparaging comments/social
media posts about the Program, its faculty/staff, and/or University
• Violation of University of the Pacific’s Code of Conduct policies or any University
policies and procedures outlined in the Tiger Lore Student Handbook, while
currently on Academic Probation or any egregious violations that are determined
to be qualification for Criteria for Dismissal
• Verbal, written reports from academic faculty, clinical preceptors or designees
indicating that a student who is already on probation is not adhering to site
regulations, site schedules, ethical standards of conduct, and/or limitations of the
student role
• Verbal or written reports and/or evaluations from academic faculty, clinical
preceptor or designees indicating that a student, who is already on probation, is
not progressing academically, clinically or professionally to the extent that may
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jeopardize patient safety
• Consistently failing to progress academically, clinically or professionally as
demonstrated by repetitive failure to demonstrate competency across multiple
evaluation modalities, including but not limited to, written examinations, OSCEs,
preceptor evaluations, written assignments, faculty observation of clinical
skills/decision making, and/or site visits
• Failure to maintain the ability to meet the Program’s Technical Standards
• Two or more occurrences of failure to follow Program policies and procedures as
defined in this Handbook, as well as those defined in the Clinical Education
Handbook
• Unprofessional conduct due to failure to comply with requirements set forth by the
SPC and/or Program Director
Decisions regarding dismissal are made on an individual basis after considering all
pertinent circumstances and extenuating circumstances relating to the case. Other
University departments may review dismissals for violations of the University Code of
Conduct.
Notification of SPC Decision for Dismissal
The SPC shall notify the student in writing via University email. The student must
acknowledge receipt of the letter within 24 hours. The student shall have 48 hours from
the time the letter is sent to notify the Program of the student’s acceptance of the dismissal
or the plan to appeal. Failure to meet either deadline shall result in immediate dismissal.
If a student accepts the dismissal, the dismissal is effective immediately. If a student
intends to appeals the decision, the student shall remain enrolled until a final decision is
determined.
While the appeal is pending, the enrollment status of the student will not be altered. The
student must follow the Program and University policies for enrolled students. The
Program reserves the right to remove the student from clinical rotations until the appeal
decision is rendered. Removal from a clinical rotation may delay the student’s completion
of the program should the appeal be granted. Delayed Program completion may result in
additional tuition and/or fees.
If a student is dismissed, his/her registration will be voided, and tuition will be refunded
per University policy. Notification will appear on the student’s academic transcript.
APPEAL PROCESS FOR PROGRAM DISMISSAL
Initial Appeal to Program Director
The student has five (5) calendar days from the date on the dismissal letter to submit a
formal written appeal to the Program Director. The written appeal must be received via
email or hard copy by the Program Director within this period. The narrative should fully
explain the situation and substantiate the reason(s) for advocating a reversal of the
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dismissal. Failure to submit an appeal within the deadline will cause the student to lose
his/her right to appeal, thus resulting in immediate dismissal.
The Program Director may perform the following review methods:
1. Independent review of the student record with or without individual interviews.
2. Convene an ad hoc committee consisting of three members to review the SPC’s
decision. The ad hoc committee will present its findings to the Program Director
for consideration.
The Program Director may grant an appeal only on the showing of one of the following:
1. The bias of one or more of the members of the SPC
2. New information not available to the SPC at the time of its initial decision, as
determined through a secondary review.
3. Procedural error
The Program Director may choose any of the following options when an appeal to dismiss
a student is under consideration:
1. Concur with SPC decision
2. Amend the SPC decision with or without referral to the SPC for approval
3. Repeal the SPC decision
Secondary Appeal to Dean of the School of Health Sciences
If the Program Director, during the primary appeals process, upholds the SPC decision
for dismissal, the student has the right to sumbit an appeal to the Dean of the School of
Health Sciences. The student has 48 hours to notify the SPC chair of the intention to
submit a secondary appeal. The student has five (5) calendar days from the date of the
Program Director decision letter to submit a petition to appeal to the Dean of the School
of Health Sciences. Amended decisions, by the Program Director, are not eligible for
secondary appeal. SPC decisions based on recommendations referred back to the SPC for
reconsideration are eligible for secondary appeal. Failure to submit an appeal within this
period results in the loss of his/her right to appeal, resulting in immediate dismissal. The
Program reserves the right to remove the student from clinical rotations during the appeal
process if there is concern for patient safety due to deficits in clinical competency.
The Dean may grant an appeal only on the showing of one of the following:
1. The bias of one or more of the members of the SPC or Program Director
2. Procedural error
The Dean may choose one of the following options when an appeal to dismiss a student is
under consideration:
1. Concur with the SPC and Program Director decisions
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2. Repeal the SPC and Program Director decisions
The Dean or designee will provide the outcome to the student and Director/Department
Chair in writing. The appeal decision of the Dean shall be final and binding. The
secondary appeal process may take up to 21 days.
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SECTION 16 GRADUATION REQUIREMENTS
A student will be recommended for the Master of Physician Assistant Studies (MPAS)
Degree provided he/she has fulfilled the following:
1. Completion of all prescribed academic requirements with a cumulative grade point
average of 2.75 or higher in the PA Program with no incomplete or unsatisfactory
grades.
2. Successful completion of the Summative/Capstone Project course.
3. Demonstration of no deficiencies in ethical, professional, or personal conduct,
which would make it inappropriate to award the degrees and receipt of a final
overall satisfactory rating on the Professional Evaluation.
4. Compliance with all legal and financial requirements of the University of the
Pacific.
5. Completion of the academic requirements within the required 150% of the time-
frame following matriculation.
6. Timely completion and submission of the “Application for Graduation” to the
Office of the Registrar.
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UNIVERSITY OF THE PACIFIC
MASTER OF PHYSICIAN ASSISTANT STUDIES
DEGREE PROGRAM
STUDENT HANDBOOK
SIGNATURE SHEET
Class of 2024
I have read, understand, and agree to follow the policies and procedures set forth by the
University of the Pacific and University of the Pacific Physician Assistant Program as
outlined in the Tiger Lore student handbook and this handbook. As a student, I am
responsible for referring to this Handbook for specific policies and procedures governing
my status as a Physician Assistant student to include Program requirements, goals, and
objectives, satisfactory academic and professional progress, disciplinary action criteria
and process, graduation requirements, and grievance policies.
Every attempt is made to provide a complete handbook that provides an accurate
overview of the Program policies and curriculum. However, circumstances and events
may make it necessary to modify the handbook during enrollment. Any amendments
shall supersede those sections of the original handbook. I understand that amendments
may be made to the policy and procedures noted within. With my continuation of
Program enrollment, I agree to comply with all provisions listed in this handbook and
any future amendment, with or without further signature attestation.
Student Name (Print) University ID Number
Student Signature Date