charges for his/her entry. The Eligible Cardholder must retain the 'Cardholder's' copy of the
charge-slip for vericaon purposes, and no allegaons of error in charges will be entertained
without the charge-slip vericaon.
10. All usage of the Parcipang Airport Lounges under the Program is condional upon
presentaon of a valid Eligible Card, and Axis Bank, in its sole and absolute discreon, may
alter, cancel, or amend eligibility of any debit card, or Program benets, at any me without
prior noce.
11. The privileges under this Program are to be construed as a standalone oer and cannot be
clubbed together and/or in any way be combined with any other oer of the Parcipang
Airport Lounge in any manner, or form. For the avoidance of doubt, privileges under the
Program cannot be exchanged or redeemed for cash.
12. All Parcipang Airport Lounges are not owned or operated by Axis Bank, but by third party
organizaons. Eligible Cardholders and relevant accompanying guests must abide by the rules
and policies of each respecve Parcipang Airport Lounge, which include, without limitaon:
• Access being denied to the lounge where there are space constraints or if the maximum
capacity for cardholders or an Eligible Card type or an Eligible Card type issued by Axis
Bank has been reached at the relevant Parcipang Airport Lounge.
• Admiance subject to users and their guests (including children) behaving and dressing
in an orderly and correct manner.
• Any infants or children causing upset to other users' comfort may be asked to vacate the
lounge facilies. Eligible Cardholders agree and acknowledge that they may be refused
entry and/or asked to vacate for non-compliance with the rules and policies and, for the
avoidance of doubt, will not make any complaints against, or hold Axis Bank responsible.
13. For the avoidance of doubt, Axis Bank makes no guarantee that any privileges, benets or
facilies under the Program or otherwise will be made available by the Parcipang Airport
Lounge to an Eligible Cardholder and Axis Bank will not be liable in any circumstances
whatsoever in relaon to the provision or non-provision (whether in whole or in part) of any
of the adversed benets and facilies under the Program.
14. Parcipang Airport Lounges may reserve the right to enforce a maximum stay policy (usually
2 or 3 hours) to prevent overcrowding. This is at the discreon of the individual lounge operator
who may impose a charge for extended stays.
15. Parcipang Airport Lounges have no contractual obligaon to announce ights, nor to remind
guests of their ight boarding mes, and Eligible Cardholders are solely responsible for abiding
by boarding mes stated on their ight ckets. Accordingly, for the avoidance of doubt Axis
Bank shall not be liable under any circumstances in relaon to any failure to board ights (for
any reason) by an Eligible Cardholder.
16. Axis Bank shall not be held responsible under any circumstances for any disputes that may
occur in, or in relaon to the usage of, a Parcipang Airport Lounge, including without
limitaon, between the Eligible Cardholder and another guest, airport user, or Parcipang
Airport Lounge operator sta/representaves.
17. By parcipang in or using, or aempng to use, the Parcipang Airport Lounge under the
Program, the Eligible Cardholder agrees to:
• abide by the terms and condions set out herein and