Airport lounge access
LoungeKey
Travelling is not just the joy of reaching the destination, but the pleasant surprises that make the journey worthwhile. As an HSBC
Premier Mastercard primary cardholder you also get membership to ‘LoungeKey’ which oers you the following benefits:
Access to over 850 airport lounges overseas with HSBC Premier Mastercard credit card
Make the most of the airport lounge services with 2 complimentary lounge access in a year. You will be able to avail of these
complimentary lounge accesses at participating international lounges overseas airports.
After you have exceeded the 2 complimentary accesses, the applicable lounge access fee (plus taxes) will be charged to your
credit card account
If you are accompanied by a guest (including add-on cardholders) during any of your lounge visits, an access charge of INR
equivalent of USD 27 (plus applicable taxes) per guest will be levied to your credit card account.
Please visit www.loungekey.com/HSBCPremierIndia to find the list of participating lounges
LoungeKey Terms and Conditions
1. This feature is exclusive for The Hongkong and Shanghai Banking Corporation Limited, India (HSBC) Premier Mastercard
credit card primary cardholders (hereinafter referred to as ‘Cardholders’) only and any participation by the cardholder is
voluntary.
2. Under this feature, cardholders will get a complimentary membership to LoungeKey, (hereinafter referred to as ‘Feature’).
The feature will be available to the cardholder till the validity of the Premier credit card. If the Premier credit card is blocked/
cancelled/lost/reclassified, then cardholders will cease to have access to this benefit.
3. At the participating international airport lounges, cardholders need to present their HSBC Premier Mastercard credit card
(‘Credit Card’) and state their intention to avail the LoungeKey facility before accessing the lounge. The lounge sta will
swipe the credit card on the LoungeKey machine and a pre-authorization charge of Indian Rupees equivalent of USD 3.25
will be levied to the card, which will be subsequently be reversed within 25 days.
4. LoungeKey membership allows preferential access to over 850 international airport lounges worldwide.
5. Cardholders can avail of 2 complimentary international airport lounge visits in a calendar year. On exceeding the 2
complimentary visits, the lounge fees plus applicable taxes will be charged to the cardholders’ credit card account. The
updated list of lounges is available at the LoungeKey program website www.loungekey.com/HSBCPremierIndiawww.
loungekey.com/HSBCPremierIndia Visit the lounge key website This link will open in a new window.
6. Please note that the complimentary usage of various facilities during the 2 complimentary visits is available only to the
primary cardholders.
7. The lounge access charge for guests accompanying the primary cardholders (including add-on cardholders) will be Indian
Rupees equivalent of USD 27 plus taxes per person per visit.
8. Please note that the charges will reflect in the credit card statement in Indian Rupees only. In case the Premier credit card is
used to avail the LoungeKey facility and subsequently blocked/cancelled/lost/reclassified, any outstanding Lounge charges
will be charged to the account linked to the credit card.
9. HSBC is not making any oer on the products or services provided by LoungeKey and does not make any warranties or
representation of the quality, merchantability, suitability or availability of the products or services under this feature. All
disputes in this regard should be taken up directly by the cardholders with the lounges. Cardholders waive any and all rights
of claim with regard to the feature against HSBC.
10. HSBC reserves its absolute right to add, alter, modify, change or vary all or any of these terms and conditions or to replace,
wholly or in part, this feature by another feature, whether similar to this feature or not, or to withdraw it altogether at any
point in time by providing appropriate intimation to the cardholders.
11. Any dispute arising out of or in connection with this feature shall be subject to the exclusive jurisdiction of the courts in
Mumbai only. The existence of a dispute, if any, shall not, by itself, constitute any claim against HSBC.
12. The feature is subject to force majeure events.
13. Tax liability, if any, will be borne by the cardholders.
14. By availing this feature, the cardholders accept all the aforementioned terms and conditions in totality.
Mastercard lounge access
listed Domestic and International Terminals in India.
Please refer to the details mentioned below:
Only one entry per cardholder permitted
A maximum of 6 (six) complimentary lounge access per cardholder per quarter permitted
Access cannot be carried forward
Please Note:
Keeping in view the safety of cardholders, Mastercard would like to inform you that in light of the current COVID-19 situation
further notice. We urge you to please bear with us for this inconvenience.
Mastercard Lounge Programme Terms and Conditions
The program is applicable in select Lounges in India, via Mastercard’s service providers. This list of lounges is subjected to changes
from time to time.
Access at the lounge would be given upon successful authorization of the Mastercard card on the electronic terminals placed at the
lounges.
Eligible cardholders will get access to the lounge, and food and beverages as applicable under the agreement between Mastercard
and the lounge. Cardholder is advised to check what services and facilities are covered in the Mastercard Lounge access program.
An authorization for an amount (`25) will be taken on the card for validation purposes only and it will not be charged to Mastercard
cardholder’s account.
Program is open only for card holders carrying a valid Mastercard card issued in India. Only one entry per cardholder will be
permitted.
The program is applicable till 31 December 2021.
The program can be modified, amended, changed or revoked anytime by Mastercard without prior intimation.
The access to the lounge will be available on first-come-first-serve basis.
Any cardholder queries/complaints may be referred to ‘Mastercard For You’. You can access this service by calling
‘Mastercard For You’ toll free helpline 1800 102 6263.
The products and services are sold or licensed or provided solely by the Service Provider, and the Promoters accept no liability
whatsoev
er in connection with the products and services.
conditions of the Mastercard Lounge program shall be binding on the cardholders.
Mastercard assumes no responsibility in case a particular lounge operator shuts down the lounge(s) due to lease not getting
renewed or for any such reason beyond the purview of Mastercard or Mastercard’s member banks.
Mastercard India Lounge Program
City Lounge Name Airport terminal Location
Bangalore
TFS Domestic
Travel Food Services, Mezzanine Level, Domestic Departure, Terminal 1, Kempegowda
International Airport, Bangalore - 560300
Bangalore
TFS International
Travel Food Services, Level 1, Near Gate 18, International Departure, Terminal 1,
Kempegowda International Airport, Bangalore - 560300
Bhubaneswar
Bird Lounge Domestic
Bird Lounge, Biju Patnaik International Airport, Landside - the lounge is located opposite to
gate no. 2. , Airport Rd, Bhubaneswar, Odisha 751020
Calicut
Bird Lounge International
Road, Calicut Airport P.O, Karipur, Kerala 673647
Chandigarh
Plaza Premium Domestic
Plaza Premium Lounge-Domestic Departure Chandigarh International Airport - New Civil
International Terminal, After SHA, Domestic Departure 1st Floor Village Jhurheri,
Chandigarh, Punjab 160004
Chandigarh
Plaza Premium International
Plaza Premium Lounge-International Departure Chandigarh International Airport - New
Civil International Terminal, After SHA, International Departure 1st Floor Village Jhurheri,
Chandigarh, Punjab 160004
Chennai
TFS
Domestic
Travel Club Domestic, Link building Chennai 600027, Chennai.
Chennai
TFS International
Travel Club Lounge, Old international terminal building, near boarding, Anna international
terminal, Chennai airport, Chennai.
Chennai
TFS New International
Travel Club Lounge, New international terminal building, 3rd Floor, Anna International
Terminal, Chennai airport, Chennai.
Cochin
Earth Domestic Cochin Domestic Airport, Opp. CIAl, Nedumbassery, Ground Floor Cochin - 683572, Kerala.
Cochin
Earth International Cochin International Airport, Opp. CIAl, 2nd Floor Nedumbassery, Cochin - 683572, Kerala.
Dehradun
Bird Lounge Domestic
Bird Lounge, Jolly Grant Airport ,Landside - the lounge is located on the first floor, near
ONGC Lounge, Airport Road, Dehradun, Uttarakhand 248140
Delhi
Plaza Premium Domestic T2
Domestic Departures, Indira Gandhi International Airport, Palam, Terminal 2, Airside -
Domestic Departures, near Gate 24. New Delhi. Take left after SHA.
Delhi
Plaza Premium Domestic T3
Mezzanine Level, Terminal 3, Domestic Departures, Indira Gandhi International Airport,
New Delhi.
Delhi
Plaza premium(A) International T3
Level INL 03, International Departures, Terminal 3, Indira Gandhi International Airport,
New Delhi.
Delhi
Plaza Premium(B)
International
Terminal 3
Level 4, International Departures, Terminal 3, Indira Gandhi International Airport, New
Delhi.
Delhi
Plaza Premium Domestic T1D
T1 D, Level 02, Mezzanine Level, Terminal 1, Domestic Departures, Indira Gandhi
International Airport, Palam, New Delhi.
Jaipur
Primus Lounge Domestic
Primus Lounge-Domestic Departure, Jaipur International Airport, Airport Road, Domestic
Departure After SHA, Terminal 1, Near lift 1st Floor, Sanganer, Jaipur, Rajasthan 302011
Goa
TFS Domestic
Good Times, Goa International Airport, Domestic Departure, Airport Rd, Dabolim, Goa
403801
Hyderabad
Premium Plaza Domestic
Level E, Domestic Departures, Rajiv Gandhi International Airport (near Gate 28),
Hyderabad.
Hyderabad
Premium Plaza International
Level E, International Departures, Rajiv Gandhi International Airport (near Gate 32 A/B),
Hyderabad.
Kolkata
Travel Club Domestic
Mezzanine Level, Domestic Terminal, Netaji Subhash Chandra Bose, Domestic Airport,
Kolkata.
Kolkata
Travel Club International International Terminal, Netaji Subhash Chandra Bose, International Airport, Kolkata.
Lucknow
ILE Bar Domestic
the second floor, near gate 3., Amausi, Lucknow, Uttar Pradesh 226009
Mumbai
Clipper Lounge
International T2
Floor Opposite Samsonite, Terminal 2, Mumbai International Airport.
Mumbai
Mumbai Airport
Lounge Services
Domestic T2 Travel Club Lounge, SHA, Terminal 2, Chhatrapati Shivaji International Airport, Mumbai.
Mumbai
OASIS Lounge Domestic T1B
OASIS Lounge, Chhatrapati Shivaji International Airport, Terminal 1B Navpada, Near
Boarding Gate:9 - 20 Airside - the lounge is located on the first floor, above Coffee Day.,
Vile Parle, Mumbai, Maharashtra 400099
Mumbai
TFS
Domestic T1C
Travel food service, Terminal 1 C, 1st floor Opp. Gate A2, Mumbai.
Nagpur
TFS Domestic
Dr. Babasaheb Ambedkar International Airport, Domestic Terminal, Sonegaon, Near
Smoking Zone, Take left for Stairs/Lift.
Nagpur
TFS International
Dr. Babasaheb Ambedkar International Airport, International Departure Terminal,
Sonegaon
Pune
Earth Lounge Domestic
Earth Lounge, Domestic, Departure, After SHA, First Floor, Opposite Boarding Gate no. 5,
Lohegaon Airport, Pune- 411014
Trivandrum
Bird Lounge International
Bird Lounge, Trivandrum International Airport, Airside - the lounge is located beside
Smoking zone and near Gate no. 5., Airport Rd, Chacka, Thiruvananthapuram, Kerala
695008
Udaipur
Golden Chariot International
Maharana Pratap Airport, Dometic Departure, After SHA, Near MP Airport, Dabok,
Rajasthan 313022
Vadodara
Premium lounge Domestic
Premium Lounge, Vadodara international Airport, Airside - the lounge is located on the 1st
floor, next to Club One Class Lounge, Civil Aerodrome, Harni Rd, Vadodara, Gujarat 390022
Vijayawada
Amaravathi Domestic
Vijayawada International Airport, Domestic Departure, NH16, Gannavaram, Viayawada,
Andhra Pradesh 521102
General Terms and Conditions
As the Premier Credit Card issued by The Hongkong and Shanghai Banking Corporation Limited, India (hereinafter referred to
‘Cardholders’) of HSBC, and any participation in the same is voluntary.
period.
the customer directly to Mastercard. The Cardholders agree not to hold HSBC responsible for any losses, damages, costs, charges
of India.
Issued by The Hongkong and Shanghai Banking Corporation Limited, India. Incorporated in Hong Kong SAR with limited liability.
2021