Directory of Services for Unincorporated Areas in the Santa Monica

For a complete Directory of

all County Services:

http://www.lacounty.gov/wps/portal/lac/directory/

For further assistance contact:

West Valley/Mountain Communities District Ofﬁce

26600 Agoura Road #100

Calabasas, CA 91401

(818) 880-9416

Website: http://bos.lacounty.gov

E-mail: executiveofﬁ[email protected].gov

Directory of Services for

Unincorporated Areas in the

Santa Monica Mountains

Commuter/Customer information

(800) 371-LINK (5465)

Ride Info – Free referral service that

matches an individual’s accessible

transportation needs with available

accessible transportation options.

(800) 431-7882

• Access Services

Provides transportation for individuals

who cannot board, ride, or access

regular bus or train service.

(800) 827-0829

• TDD

(800) 826-7280

• City-Ride

Transportation for qualiﬁed seniors

and people with disabilities within Los

Angeles City-limits and unincorporated

areas of Topanga and Calabasas.

To schedule appointments:

San Fernando Valley

(818) 908-1901

South of Mulholland Drive

(323) 666-0895

Beach Bus

www.LAGoBus.info

(888) 769-1122

The Beach Bus originates in the valley

and travels south on Topanga Canyon to

Topanga State Beach, Will Rogers State

Beach, and Santa Monica State Beach.

Regional Planning

(www.planning.lacounty.gov)

(213) 974-6411

Counsels the public on the various

potential uses that may be permitted on a

property. Reviews plans for residential and

commercial uses to ensure compliance with

zoning ordinances.

Recycling

(www.RethinkLA.com)

(888) CLEAN LA

• Household Hazardous Waste

(www.CleanLA.com)

• Smart Gardening/Composting

Water-wise gardening

(www.smartgardening.com)

• Water Conservation

(www.lacwaterworks.org)

Restaurant and Food

Inspection Hotline

(http://ph.lacounty.gov/rating)

(888) 700-9995

• Restaurant inquiries/complaints (ﬁnd

ratings, closure lists, “A” restaurants).

• Food borne illnesses, food poisoning/

communicable diseases.

(888) 397-3993

Road Maintenance

(Unincorporated Areas)

Street sweeping, alley debris, clean-up,

tree trimming, resurfacing roads and alleys,

potholes, and sidewalk repair.

• Malibu/Topanga/Calabasas

(310) 456-8014

• Agoura/Westlake Village

(818) 889-0323

• Emergency Hotline (800 675-HELP)

• Streetlight repair, electrical hazards,

power outages (Southern California

Edison) (800) 655-4555

• Street sign/ Trafﬁc signal repair

(626) 458-1700

To report a problem online:

(http://dpw.lacounty.gov/general/

dpwrequest/)

Senior Citizens Services

(http://css.lacounty.gov)

Elder Abuse/Adult Protective Services

Hotline (877) 477-3646:

Report elder and dependent adult abuse.

Area Agency on Aging (213) 738-4004

Agoura Hills Senior Center

(818) 597-7361

30610 Thousand Oaks Blvd.

Agoura Hills, CA 91301

Canoga Park Senior Center

(818) 340-2633

7326 Jordan Ave.

Canoga Park, CA 91303

Sheriff

(www.lasd.org)

• Malibu/Lost Hills Sheriff Station

(818) 878-1808 or (310) 456-6652

• Jails/Inmate location and booking

information. (213) 473-6100

Ofﬁce of the Inspector General

(800) 801-0030

Reviews and assesses investigations for

fairness and thoroughness, and seeks to

obtain a suitable resolution to concerns

and complaints involving the Sheriff’s

Department and agencies/individuals.

Superior Court

(www.lasuperiorcourt.org)

(213) 830-0805

Tree Planting/Removal

(see Forestry Division)

Veterans Information

(http://dmva.co.la.ca.us/)

Department of Military and

Veterans Affairs

1816 S. Figueroa St.

Los Angeles, CA 90015

(213) 765-9224

Voter Information

(http://rrcc.lacounty.gov)

Find your polling place, elected ofﬁcials,

and information on how to register to

vote. (562) 466-1310

Voter Fraud Hotline (800) 815-2666

Weed Abatement

Agricultural Commissioner/Weights and

Measures

(http://acwm.lacounty.gov)

(626) 575-5484

Water Agencies

• Waterworks District #29

(310) 456-6621

(www.lacwaterworks.org)

• Las Virgenes Municipal

Water District

(818) 251-2100

(www.lvmwd.com/)

Welcome to Unincorporated

Los Angeles County!

Supervisor Sheila Kuehl

Third Supervisorial District

Photo credits: Herbert Petermann

Revised 3/17

Enhanced App Available!

“The Works” app for iPhones, iPads and

Android devices enables users to request

additional services to help improve their

community. Download the app at

http://dpw.lacounty.gov/theworks/

Get a Topanga Access Card!

The Topanga Access Card is an annual identiﬁcation card that can help expedite entry

into Topanga Canyon when the road is closed to the general public during a disaster

and when ofﬁcers deem it is safe to return. Go to

http://www.topangatowncouncil.org/topanga-access-cards/why-you-need-a-card

2-1-1 LA County

(An information and referral service)

2-1-1 or (800) 339-6993

Unincorporated area residents of the

Santa Monica Mountains can dial

2-1-1 to access an array of services such

as emergency food and shelter, child

care, senior services, employment, low-

cost health care, alcohol and drug-related

support and many other health and human

resources and municipal service information.

Agricultural Commissioner/Weights

and Measures

(http://acwm.lacounty.gov)

Utility meter (gas, water, electrical), and

gasoline station consumer complaints. Food

scale (markets, delis, etc.); and packaged

goods (short weight, count, measure, etc.),

inspection and complaints.

(800) 665-2900 or (562) 622-0400

Plant disease information. (562) 622-0433

Weed and brush abatement/removal.

(626) 575-5484

Animal Care and Control

(http://animalcare.lacounty.gov)

24-hour service to report lost or dangerous

animals, and animal cruelty. Obtain

information about vaccinations, barking

dogs, microchipping and licensing.

Agoura Shelter

29525 Agoura Road

Agoura Hills, CA 91301

(818) 991-0071

• To report animal diseases

(213) 989-7060

• Low-cost spay/neuter clinic

(562) 345-0321

• General Information

(800) 253-3555

Assessor’s Ofﬁce

Annual Property taxes, supplemental taxes,

reassements, and homeowner’s exemptions.

(http://assessor.lacounty.gov)

(888) 807-2111

Van Nuys Satellite Ofﬁce:

14340 Sylvan Street

Van Nuys, CA 91401

(818) 901-3455

Automobiles

(http://www.aqmd.gov/smog)

• Abandoned on public property.

(818) 878-1808

• Abandoned on private property,

(zoning violation). (213) 974-6453

• Polluting. (800) CUT SMOG

Beach Conditions

(http://www.lapublichealth.org)

• Beach Advisory Hotline (advisories and

closures) (800) 525-5662

• Beach Maintenance (report poor

facility maintenance) (310) 305-9550

Birth, Death and Marriage Records,

Marriage Ceremonies and Licenses

Registrar-Recorder/County Clerk

(http://rrcc.lacounty.gov)

(562) 462-2137

Van Nuys Branch Ofﬁce

14340 W. Sylvan St.,

Van Nuys CA 91401

(818) 376-3700

Real estate recording, notary services,

business names/liens, and obtaining deeds.

(562) 462-2133

Brush Clearance

(http://ﬁre.lacounty.gov)

• Property with structures.

(626) 969-2375

• Vacant property.

(http://acwm.lacounty.gov)

(626) 575-5484

Building Plans/Permits Inspections;

Private Sewage Disposal Systems and

Water Wells; Zoning and Subdivisions

See One-Stop Center.

Business License (Treasurer and Tax

Collector)

(http://ttc.lacounty.gov/Proptax/

business_license.htm)

(213) 974-2011 or (661) 253-7342

Certain businesses that are conducted in the

unincorporated areas of the County and the

Cities of Calabasas, Malibu, and Westlake

Village are required to obtain a license.

Cable Television Regulations

(http://ceo.lacounty.gov/cable.htm)

(213) 974-2323

Monitors and investigates subscriber

complaints of cable television companies

operating in the unincorporated areas of the

County.

California Highway Patrol

(http://chp.ca.gov)

• To report accidents and unsafe drivers

in unincorporated areas, and obtain

collision reports (323) 982-4900

• West Valley Division of CHP

(818) 888-0980

Child Abuse/Protection Hotline

(800) 540-4000

Hotline handles all reports of child abuse,

neglect or exploitation – 24-hours a day,

7 days a week.

Child Support/Spousal Support

(http://cssd.lacounty.gov)

(866) 901-3212

Child Support Services Department

Monday-Friday 6:30 a.m. to 8 p.m.

Saturdays, 8 a.m. to 12 noon.

Children and Family Services

(http://dcfs.lacounty.gov)

(213) 351-5602 or (818) 717-4002

425 Shatto Place, Suite 600

Los Angeles, CA 90020

Conservatorship/Public Guardian

(http://dmh.lacounty.gov)

(213) 974-0515

Investigates the need for conservatorships of

individuals who are incapable of managing

their own affairs.

Consumer and Business Affairs

(www.dcba.lacounty.gov)

(800) 593-8222 and (213) 974-1452

Investigates and mediates consumer

complaints, unfair business practices and

prepares referrals to law enforcement

agencies.

• Small Claims Court Advisor Program

(213) 974-9759

• Dispute Settlement Service

(213) 974-1452

• Identity Theft

(800) 593-8222

Coroner, Department of

(http://coroner.lacounty.gov)

1104 N. Mission Rd.,

Los Angeles, CA 90033

(323) 343-0512

24-Hour Information (323) 343-0714

District Attorney’s Ofﬁce

(http://da.lacounty.gov)

(213) 974-3512

Domestic Violence Safety Plan Hotline

• In an emergency, dial 911.

• 24-hour recorded hotline information

for victims of domestic violence.

(800) 978-3600

Environmental Health

(http://publichealth.lacounty.gov)

(818) 880-3409

Reviews plans and geology reports for

private sewage disposal systems and water

wells; conducts inspections of food facilities,

multiple family dwellings, swimming pools,

animal keepers, hotels, organized camps and

recreational facilities.

• Dead bird information (June through

August), rabies, dog bites.

Hotline (877) 747-2243

• Sanitation Complaints (responds

to animal sanitation, green pools,

overgrown vegetation, residential,

sewage, trash and vacant lot

complaints).

(626) 430-5200

Bee/Beehive Information

(626) 575-5466

Vector Management (626) 430-5450

Restaurant, apartment buildings, and

swimming pool complaints:

• San Fernando Valley Region

(562) 944-9656

• Mosquitoes (breeding, drainage,

standing water) (800) 427-8700

• West Nile Virus Hotline

(Greater L.A. Vector Control District)

(818) 364-9589

• L.A. County West Vector Control District

(310) 915-7370

Filming (Film L.A., Inc.)

(www.ﬁlmla.com)

(213) 977-8600

Fire Department

(www.ﬁre.lacounty.gov)

For all emergencies, dial 911.

To ﬁnd your local ﬁre station, please

call Division 7 Headquarters at

(310) 317-1802 during normal business

hours.

Fire Prevention information

(818) 880-0341

Issues permits, conducts ﬁre prevention

inspections, and reviews building plans.

Flood Control

(http://dpw.lacounty.gov/general/

dpwrequest)

(818) 896-0594 or (800) 675-4357

Request storm drain repair, report basins with

debris and green standing water.

Debris ﬂow/mudslide. (800) 214-4020

Forestry Division

(www.ﬁre.lacounty.gov/Forestry/Forestry.

asp)

Malibu Forestry Unit (818) 222-1108

Advice to property owners regarding oak tree

ordinance and permits, ﬁre-wise landscaping

and fuel modiﬁcation.

Grafﬁti Removal

(http://dpw.lacounty.gov/go/grafﬁti)

24-hour hotline to report grafﬁti on Coun-

ty property; also provide referrals to other

County agencies and the 88 cities within the

County. Call (800) 675-4357.

WE-TIP (Report grafﬁti in progress).

(800) 78-CRIME

Garbage Collection/ Waste

Management

• Universal Waste Systems, Inc.

(800) 631-7016

Inquire about missed collection,

schedule, and bulky item pickup,

electronic waste, cart replacement and

dumpsters.

• Calabasas Landﬁll Rates and Service

Hours (818) 889-0363

Household Hazardous Waste/

Electronic Waste Collection

Environmental Programs:

(http://dpw.lacounty.gov/epd/cleanla)

To learn about County recycling programs

such as household hazardous waste,

electronic waste, green waste, or expired

drugs; and to report illegal discharge

of oil or waste, or polluted beaches,

call (888) 253-2652.

Illegal Dumping Hotline

(www.stopillegaldumping.com)

(888) 838-6746

Report illegal dumping on public/private

properties. Illegal dumping can also be re-

ported through “The Works”, a free iPhone

application. Download at

http://dpw.lacounty.gov/theWorks/

Juror Services

(http://www.lasuperiorcourt.org/jury)

Juror Summons Information.

(800) 778-5879

Legal Services (800) 433-6251

Provides free information to people with-

out an attorney.

Van Nuys Court House

Phone Hours: 8:30am–10:30am,

1:30pm–3:30pm

• Civil/Small Claims/Family Law

(818) 901-4799

• Trafﬁc and Criminal

(818) 989-6999

Library Services

(http://www.colapublib.org/)

• Public Information Ofﬁce

(562) 940-8415

• Books by Mail (661) 948-2410

• General Library Information

(562) 940-8400

Agoura Hills Library (818) 889-2278

29901 Ladyface Court

Agoura Hills, CA 91301

Malibu Library (310) 456-6438

23519 W. Civic Center Way

Malibu, CA 90265

Topanga Library (310) 455-3480

122 N. Topanga Canyon Blvd.

Topanga, CA 90290

Westlake Village Library (818) 865-9230

31220 Oak Crest Drive

Westlake Village, CA 91361

Mental Health

(818) 598-6900

West Valley Mental Health Center

7621 Canoga Avenue

Canoga Park, CA 91304

One-Stop Center

26600 Agoura Road, Suite 110

Calabasas, CA 91302

(818) 880-4150

County Departments are available to

review building plans for new construction/

renovations; and to conduct inspections

to ensure compliance with County codes

and ordinances for ﬁre prevention,

environmental health, zoning and

subdivision, and building and safety.

• Public Works, Building

and Safety

(www.dpw.lacounty.gov)

(818) 880-4150

• Regional Planning

(www.planning.lacounty.gov)

(818) 880-3799

• Fire Prevention

(www.ﬁre.lacounty.gov)

(818) 880-0341

• Environmental Health

(www.lapublichealth.org/eh)

(818) 880-3409

Property Taxes

(http://lacountypropertytax.com)

Access all property tax services at the

County property tax portal online.

Deeds/Real Estate Records

(562) 462-2133

Public Social Services

(http://dpss.lacounty.gov)

Provides ﬁnancial assistance, food

subsidies, and access to medical care to

eligible residents of LA County.

Customer Service Center

(866) 613-3777

GAIN Employment Assistance

(818) 718-4201

21415 Plummer St.

Chatsworth, CA 91311

Public Transportation

(http://www.metro.net)

Metro (MTA) – Metro serves

Los Angeles County commuters with 200

Metro bus lines and ﬁve Metro Rail lines.

Trip Planning Assistance

(213) 626-4455

Metro Customer Relations

(800) 464-2111

METROLINK

(http://www.metrolinktrains.com)