Slide 1

Document Management &

Control System (DMCS)

Melissa Ruth

4/19/2012

A User’s Perspective

Agenda

• Presentation Purpose

• Hanford Background

• History

• Current Configuration

• New Services Now Offered

• Complexities with Change

• Efficiencies Realized

• Results

• Proposed Projects

• Q&A

Presentation Purpose

• Share history of configuration control software on the

Hanford Site

• Share efficiencies realized since the launch of DMCS

• Document Control

• AutoCAD Designers

• Engineers

• System Engineers/Design Authorities

• Project Managers

• The Department of

Energy’s Hanford Site

sits in southeastern

Washington state.

• 586 square miles

Hanford Background

• Los Angeles:

498 Square Miles

Hanford Background (Cont’d)

• Hanford reactors produced plutonium from 1944 until 1987,

including that used in the Fat Man bomb which helped to end

World War II.

• Today’s focus at Hanford is on an extremely large

environmental cleanup project.

Company Responsibilities

• Mission Support Alliance (MSA)

• Prime DOE contractor – Mission Support Contract

• Washington River Protection Solutions (WRPS)

• Prime DOE contractor - Tank Farm Operations Contract

• CH2M HILL Plateau Remediation Company (CHPRC)

• Prime DOE contractor - Plateau Remediation Contract

• Lockheed Martin Services, Inc. (LMSI)

• Provides overall information technology services, including support for

records & content management at Hanford.

History

• Prior to June 1st, 2010, there were two primary systems

used during engineering release on the Hanford Site.

• Hanford Document Control System (HDCS)

• Engineering Drawing Management System (EDMS)

HDCS Screenshot

EDMS Screenshot

History (cont’d)

• HDCS and EDMS did not communicate with each other.

Document control staff manually updated both as needed.

• The record copy was scanned and maintained in PDF form

in a third system, our certified electronic records repository.

• Hard copy of records were also maintained on site.

Related Databases

• Filemaker Pro Database

• Site Drawing File

• Certified Vendor Information (CVI)

• Document approval has

been a manual process

up until now.

• Engineers and

Designers were still

using the “Sneaker-net”

method for document

review and approval.

Manual Process

Current Configuration

• Document Management & Control System (DMCS)

• DMCS is based on a commercial off the shelf product configured for

Hanford use.

• The product is eB, which is now owned by Bentley.

• Web-based configuration control database which manages:

• Data about the documents.

• The native file(s) –Word, Excel

, MathCAD

, AutoCAD

, etc .

• The PDF that is to become record.

• Relationships between documents and other objects like buildings, facilities,

projects, & people.

1. Word & Excel - Trademarks of the Microsoft Corporation

2. MathCAD -Trademark of MATHSOFT, Inc.

3. AutoCAD -Trademark of AutoDESK, Inc.

DMCS Web

• Quick Search Tool

• Option to search the title

and document number

with the use of wild cards

to quickly find a

document.

Searching in DMCS

• Advanced Search

• Ability to search all

attributes and properties

• Ability to select attributes

and properties shown in

search results list.

Searching in DMCS

Document Data

Document Relationships

New Services Now Offered

• Vendor submittal document & communication processing

• Managing the data and files.

• Routing for approval via email with a link to the file.

• Workflow option has been configured and enabled.

New Services (cont’d)

• Reporting

• Reporting options have been greatly expanded with DMCS now in

place.

• Certified Vendor Information files accessible

Complexities with Change

• DMCS supports the engineering process for 3 primary

contractors.

• Communication and procedure changes must come from each

contractor’s management.

• Not all contractors function or perform work in the same way.

• Each contractor manages their own document control staff processing

vendor submittals into DMCS.

Complexities (cont’d)

• eB created the software functionality for active nuclear

facilities.

• Hanford is not an active nuclear facility.

• eB designed the core functionality of this software to manage the life

cycle of equipment within a facility, with the document as a related

object changed after the fact.

• Hanford Site focus is on the document as the focal point, with the

equipment changes coinciding.

• The software functionality is robust. The learning curve was steep.

Complexities (cont’d)

• Hanford Site is slow to change

• ~11,000 employees spread out across 3 contractors with varying

scopes of work.

• Hanford engineering community still relies heavily on paper.

• DMCS forces a level of configuration control on the Hanford

site that management wanted but the field was not prepared

for.

Efficiencies Realized

• Created an avenue for communication between the different

parties performing the document release and engineering

drawing activities on the Hanford Site.

• Increased awareness of other job scopes affected by

engineering documents.

• In addition, project managers, engineering management and

systems design authorities can now watch the progress of

work that affects them by using the system, without having to

pick up a phone or send an email.

Efficiencies (cont’d)

• When questions arise, a link to the document in DMCS can

be provided via email, so they are talking about the same

document, while not clogging the email system with large

document attachments.

• Native and PDF files, in addition to metadata, provides the

users:

• More information than ever before

• Easy access to data without having to make a phone call.

Efficiencies (cont’d)

• Capturing the native file allows for:

• Revisions to be made even years later.

• Reduces file storage of multiple files in multiple network drives.

• No longer catastrophic if the previous author or owner of native file no

longer works on the Hanford Site.

• Workflow capabilities will allow for:

• Further streamlining of processes.

• Document becoming 100% electronic.

• Reducing the need for printing and scanning.

Efficiencies (cont’d)

• Vital Records

• Now accessed with all associated changes via a portable hard drive,

updated nightly based on metadata in DMCS.

• Document Control Processes

• Streamlined current document control processes and moved us

towards further change.

• HanTip & Final Plot

• Streamlined the process for designers.

• Reduced the amount of work required by Document Control.

Results

• Due to the ease of use and the amount of data accessible,

the number of users accessing the system has doubled.

• Previous system maintained an average of 700 users.

• Currently have 1400 active users in DMCS.

• Retirement of several legacy software systems:

• Reduced the number of software systems contractor staff use daily.

• Contributed to the common Hanford goal to decrease the number of

redundant systems on site.

Statistics

• The previous system managed 500,000 documents.

• DMCS now manages 652,000 documents.

• 31% increase since 6/1/2010.

Customer Impressions

• “HDCS is a four letter word now.”

--Gary Stevens, MSA System Engineer/Design Authority

• “The improvement of the relationships between documents,

changes to those documents and equipment related to those

documents has increased since moving to DMCS. The data

base is easy to use and allows retrieval of information in a

variety of ways, document number, engineer, system,

equipment etc. This allows for fast retrieval if you do not

know the document number when searching.”

--George Hagen, CIO/Records Management & Document Control

Customer Impressions

• “DMCS is a 1-stop shopping experience for documents

under configuration control! Everything you want or need to

know about a document under configuration control is

located within this application including a link to the record

and change documentation that is maintained in the

electronic repository. There is no need to look elsewhere,

only one place that provides all the current information.”

--Pam Salazar, CHPRC Document Control & Record Management Program Lead

Customer Impressions

• “I have really enjoyed working with DMCS. I have confidence

in the configuration control provided by the DMCS system. I

have found the search capabilities invaluable for research

and reference tasks. It is an improvement on our previous

system in that it allows much more data to be collected and

searched on for each drawing. It also allows reference files

to be associated with the drawing.”

--Beth Messinger, Electrical Designer, Fluor Government Group

Customer Impressions

• “Configuration Management is the foundation of a solid

document control program. eB delivered the product spot on

and Lockheed Martin builds on that foundation. Great

processes and innovative automation continues the

expansion of DMCS and realigns the Engineering community

to electronic media.”

--Debbi Isom, MSA Contents & Records Management

Proposed Projects

• SharePoint site for Vendor Submittals

• Subscriptions

• Distribution

• Mobile device application and functionality

• Workflow automation expansion

• Web control panel

• Knowledge Management

Summary

• Our goal here are Hanford is:

• Information at the point of performance.

• DMCS helps us to deliver on that goal.

• We have only just begun to scratch the surface of what

DMCS can do.

Questions

Contact Information

Melissa Ruth

Lockheed Martin

Records and Information Management

Document Control Lead

509-376-8988

Melissa_e_rut[email protected]