The “least sophisticated consumer” standard is used to evaluate whether the debt
collector’s conduct violated the FDCPA. LeBlanc v. Unifund CCR Partners, 601 F.3d 1185,
1193–1194 (11th Cir. 2010); 2Miller v. Javitch, Block & Rathbone, 561 F.3d 588 (6th Cir. 2009).
The FDCPA states that its purpose, in part, is “to eliminate abusive debt collection practices by
debt collectors.” 15 U.S.C. § 1692(e). It is designed to protect consumers from unscrupulous
collectors, whether or not there is a valid debt. Baker v. G.C. Services Corp., 677 F.2d 775, 777
(9th Cir. 1982). The FDCPA broadly prohibits unfair or unconscionable collection methods;
conduct which harasses, oppresses or abuses any debtor; and any false, deceptive or misleading
statements, in connection with the collection of a debt. Heintz v. Jenkins, 514 U.S. 291, 115 S.
Ct. 1489, 131 L. Ed. 2d 395 (1995). “[I]t limits ‘debt’ to consumer debt.” 15 U.S.C. §§ 1692d,
1692e, and 1692f and requires the debt collector to provide the consumer with his or her rights,
15 U.S.C. § 1692g, under the Act.
The U.S. Court of Appeals for the Fourth Circuit has held that whether a communication
or other conduct violates the FDCPA is to be determined by analyzing it from the perspective of
the “least sophisticated debtor.” United States v. National Financial Services, Inc., 98 F.3d 131
135–136 (4th Cir. 1996). [Substitute the leading decision from your circuit court, e.g., Brown v.
Card Serv. Ctr., 464 F.3d 450, 454 (3d Cir. 2006).]
“The basic purpose of the least-sophisticated-consumer standard is to ensure that the
FDCPA protects all consumers, the gullible as well as the shrewd.” Clomon v. Jackson, 988 F.2d
1314, 1318 (2d Cir. 1993). See also Taylor v. Perrin, Landry, deLaunay & Durand, 103 F.3d
1232, 1236 (5th Cir. 1997); U.S. v. Nat’l Fin. Serv., Inc., 98 F.3d 131, 136 (4th Cir. 1996);
Russell v. Equifax A.R.S., 74 F.3d 30 (2d Cir. 1996); Bentley v. Great Lakes Collection Bureau, 6
F.3d 60 (2d Cir. 1993); Graziano v. Harrison, 950 F.2d 107, 111 (3d Cir. 1991); Swanson v. S.
Oregon Credit Serv., Inc., 869 F.2d 1222, 1225–1226 (9th Cir. 1988); Jeter v. Credit Bureau, Inc.,
760 F.2d 1168, 1172–1175 (11th Cir. 1985). “While protecting naive consumers, the standard
also prevents liability for bizarre or idiosyncratic interpretations of collection notices by
preserving a quotient of reasonableness and presuming a basic level of understanding and
willingness to read with care.” United States v. National Financial Services, Inc., 98 F.3d at 136
(citation omitted). See also Taylor v. Perrin Landry, deLaunay & Durand, 103 F.3d 1232, 1236
(5th Cir. 1997); Russell v. Equifax A.R.S., 74 F.3d 30 (2d Cir. 1996); Avila v. Rubin, 84 F.3d 222,
226-227 (7th Cir. 1996) (“the standard is low, close to the bottom of the sophistication meter”);
Bentley v. Great Lakes Collection Bureau, 6 F.3d 60 (2d Cir. 1993); Clomon v. Jackson, 988 F.2d
1314 (2d Cir. 1993); Graziano v. Harrison, 950 F.2d 107, 111 (3d Cir. 1991); Jeter v. Credit Bur.,
Inc., 760 F.2d 1168 (11th Cir. 1985).
3“The FDCPA is a strict liability statute to the extent it imposes liability without proof of
an intentional violation.” 4Allen ex rel. Martin v. LaSalle Bank, N.A., [rule] F.3d [rule], 2011 WL
94420, at *3 (3d Cir. Jan. 12, 2011). See also LeBlanc v. Unifund CCR Partners, 601 F.3d 1185,
1190 (11th Cir. 2010); Donohue v. Quick Collect, Inc., 592 F.3d 1027, 1030 (9th Cir. 2010); Ellis
v. Solomon and Solomon, P.C., 591 F.3d 130, 135(2d Cir. 2010); Ruth v. Triumph P’ships, 577
F.3d 790, 805 (7th Cir. 2009). “As the FDCPA is a strict liability statute, proof of one violation is
sufficient to support summary judgment for the plaintiff.” Cacace v. Lucas, 775 F. Supp. 502,
505 (D. Conn. 1990). See also Stojanovski v. Strobl and Manoogian, P.C., 783 F. Supp. 319,