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Product Quality Sample Complaint Letter
Subject: Disappointment with Recent Purchase
Dear Customer Support,
I hope this email finds you well. I am writing to express my deep disappointment with a recent
purchase from your online store. I ordered a [product name] expecting a premium quality item,
but upon receiving it, I noticed several defects. The [specific issues] are making it difficult for me
to use the product effectively.
I have been a loyal customer for several years, and this experience falls far below the high
standard of products and services I have come to expect from your brand. I kindly request a
replacement for the defective [product name] or a full refund of the purchase price. Your prompt
attention to this matter would be greatly appreciated.
Thank you for your understanding and cooperation.
Sincerely,
[Your Name]
