WA SH I N G T O N S T E M | OCTOBER 2019
Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities,
following up appropriately
. Act as a "barometer," having a sense for the issues taking place in the environment
and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
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open communications with the WSOS team, including meeting regularly with their operations and
technology coordinator and providing information and documents as needed.
• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
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Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CEO
and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.
Complete projects by assigning work to appropriate staff, including the Executive Team, on behalf of the CEO.
• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by
the CEO to cultivate ongoing relationships.
• Manage all aspects of organization’s office services. Evaluate and assist in developing office policies and
procedures for improved work flow and anticipate future needs as organization grows. Assist in the selection of
vendors and purchase equipment, services, and supplies necessary for operation of organization.
• Manage information systems operations including hardware, software, desktop support, internal
telecommunications, and strategic systems development and planning
. Provide leadership to all levels of the
organization, including the WSOS team, to meet their current and future information needs. Supervise IT
consultants. Prepare budget recommendations.
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office materials such as snacks, printer supplies, paper, office supplies, etc.
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event management support as requested.
• Provide hospitality to all guests and help to create a welcoming environment.
• Answer main phone line and respond to inquiries.
• Process and distribute daily mail.
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in building long-lasting relationships both externally and internally.
• Manage petty cash reimbursements and reconciliation.
• Other projects/duties as assigned for the overall benefit of the organization.
QUALIFICATIONS/EXPERIENCE
SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:
• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives. Nonprofit board
experience is highly-preferred.
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit
graphic presentations and materials.
• Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and
troubleshooting; and cloud-based environments (web-based applications).
• Strong verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior
executives, staff, community leaders, donors, and funded partners.
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or
turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information.
• Excellent judgment is essential.
• Ability to switch gears at a moment’s notice.
WORK ENVIRONMENT
• Thrive in an intense, do-it-yourself, start-up environment.
• Ability to work well within a cross-functional team environment and diverse communities.