Community Living Guide

CSULB Community Living

Guide

2021-22

Dear CSULB Resident,

On behalf of the entire staff in Housing and Residential Life, I’d like to welcome you to your

home on campus. We are excited to once again offer our students the opportunity to live

with us. We hope that you will find a network of support and activities that make for a

successful and enjoyable experience at Cal State Long Beach.

Our goal in HRL is to provide you with a well-maintained living-learning environment that

supports your academic success and continued growth. We provide a variety of

opportunities and services which allow you to develop personally, intellectually, socially, and

culturally. The key to all of this, is YOU! I encourage you to get involved, to try new things

and to participate in every way possible in your community. I promise you – the more you do

so, the more you will maximize your collegiate experience and feel at home here. Regularly

visit the Housing and Residential Life website, housing.csulb.edu, Facebook page,

facebook.com/CSULBHousing, and instagram @csulbhousing for the latest updates on

Residential Life Events and Housing announcements.

CSULB is #NoHome4Hate. Our residential community is enriched by the diverse cultural

backgrounds and varied experiences of our residents. As you make a home for yourself on

campus, we encourage you to grow from your experiences with those who are different than

you are. Respect and civility are essential cornerstones of successful communities and

promote greater understanding and appreciation for one another. We strongly encourage you

to enjoy the richness of our community and to build lasting positive memories of your

university experience.

You are never far from a HRL staff member who is ready, willing, and able to serve you. We

hope that you will get to know us and that you will have a successful and productive year.

Sincerely,

Corry A. Colonna

Executive Director

Housing and Residential Life

Table of Contents

Contents

Table of Contents .................................................................................................................................................................... 3

CSU Campus Community Values ........................................................................................................................................ 4

Mission Statement ................................................................................................................................................................... 4

Residential Education ............................................................................................................................................................. 4

Residential Villages................................................................................................................................................................. 5

Parkside Village .............................................................................................................................................. 5

Hillside Village ................................................................................................................................................ 7

Beachside Village ........................................................................................................................................... 9

Residential Village Amenities .............................................................................................................................................. 10

Residential Village Resources ............................................................................................................................................ 11

Residential Life Staff ............................................................................................................................................................. 12

University Housing Staff ....................................................................................................................................................... 13

General Information .............................................................................................................................................................. 14

Maintenance Procedures ..................................................................................................................................................... 17

Dining Services ...................................................................................................................................................................... 18

Dining Policies .............................................................................................................................................. 18

Dining Procedures ........................................................................................................................................ 20

Student Conduct .................................................................................................................................................................... 21

Community Standards .......................................................................................................................................................... 23

Housing & Residential Life Community Standards .................................................................................... 23

Procedures .................................................................................................................................................... 35

Title IX ..................................................................................................................................................................................... 42

Resources for Survivors of Sexual Assault ................................................................................................ 43

CSU Campus Community Values

The University is committed to maintaining a safe and healthy living and learning environment for

students, faculty, and staff. Each member of the campus community should choose behaviors that

contribute toward this end. Students are expected to be good citizens and to engage in responsible

behaviors that reflect well upon the University, to be civil to one another and to others in the campus

community, and to contribute positively to student and University life.

Mission Statement

Housing and Residential Life creates safe, welcoming, and inclusive communities that engage students

in their personal and social development while promoting academic success and responsible

citizenship through high quality services and initiatives.

Residential Education

By living on campus, our students will become responsible, mindful, and engaged community

members.

Residents will be encouraged to explore their own identities and values, build relationships with their

peers, create a sense of community belonging and shared responsibility, and connect to various

academic and non-academic campus resources. The staff will get to know residents through one-on-

one conversations and group interactions. As a result of living in Housing & Residential Life residents

will gain valuable knowledge, skills, and abilities that are applicable in various aspects of their lives.

Learning Goals:

• Understanding of Self: As residents enter higher education, they are in the process of

discovering who they are and how they want to present themselves to the world.

Opportunities to explore multiple identities through reflective practices, considering their

values and beliefs, will grant residents the space to acknowledge personal responsibility by

embracing community and adhering to inclusive practices. Our idea of Understanding of Self

is founded upon Self-Authorship theory, where residents work to become critically aware of

personal and social realities, eventually having more confidence to guide an individualized

philosophy.

• Cultivating Health & Wellness: Health and wellness is of critical importance to student

success at the university. Holistic wellness is approached by centering seven areas of

wellness and aiming for balance between all dimensions, including emotional, physical,

intellectual, social, spiritual, occupational, and environmental wellness dimensions. In

responding to distress, one can evaluate which dimension to focus on and develop strategies

to live a more balanced life.

• Embracing Community: Community is a product of living in the residence halls, dependent

upon the collective contributions and engagement from each individual. The goal of

community is to develop an inclusive space for one another, with the notion that students

foster mutually respectful relationships. The community strives to move away from

independence but rather to create a culture of interdependence.

• Fostering Academic Success: Academic success is a critical piece to educational success.

At California State University, Long Beach, learning is not limited to the constraints of the

classroom. Fostering Academic success can happen outside of faculty instruction through

educational programs, workshops, and mentorship programs. Students living in housing will

take ownership and initiative over their education through attending educational opportunities

within the halls or on the larger campus. Working with campus partners, and identifying

areas of growth, residents will be able to reflect on their academic success. Residents will

identify support and reach out to academic partners.

Residential Villages

CSULB has three residential Villages: Beachside Village, Hillside Village and Parkside Village. Each

village provides a safe and comfortable living environment in which students can socialize, study, and

reach their potential.

Parkside Village

Parkside is located at the northwestern part of the university campus and is adjacent to a municipal

park. Parkside Village includes nine suite-style buildings, each housing an average of 115 first-year

students, and Parkside North which is the newest building on campus, with approximately 470

residents of all class levels.

These buildings are served by the Parkside Service Center which offers many services including mail

distribution, building tours, reporting of building issues, and the checkout of games or equipment. The

Parkside Service Center also contains a large, quiet study area which may be used by residents during

regular office hours.

Parkside Service Center

Monday – Friday, 8am – 10pm

Saturday – Sunday, 10am – 10pm

(562) 985-4990

Parkside North desk

Monday – Sunday, 10am – 10pm

Buildings G-Q

Buildings G-Q are nine two-story buildings with suite-style living spaces. Each suite includes seven

double rooms with a large bathroom available from either side of the suite. While the buildings are

coed, suites are self-contained and house only members of the same sex. Each building has a central

lounge with a standard size TV and a centrally located laundry facility for the convenience of residents.

Black/Pan African Scholars (Building H)

The Black/Pan African Scholars Community is a sub community within the Multicultural House

that provides a welcoming place for students who are a part of or are in support of the Black

Community at California State University, Long Beach. There are opportunities to engage in

discourse about the Black/African American/African experience on campus and at large.

Residents will also receive mentorship, explore identities, attend events, and create lifelong

friendships. The community will connect residents to various offices and staff members across

campus to provide academic, social, and cultural resources

First Gen House (Building N)

The First Gen House community strives to enhance the college transition for first generation residents of

all backgrounds and share their experiences that will strengthen their ability to function in a new

environment. Residents choosing to live in the First Gen house must be willing to step out of their

comfort zones and explore the numerous services, resources, and opportunities available to them while

enhancing their first-year experience through community building and personal growth. As part of the

community, residents will strive for academic excellence by developing academic strategies and plans

that promote student success that will be carried on through their ensuing years. Residents will also

engage in activities and workshops that focus on health and wellness, leadership development,

community engagement, and academic success.

*Note a “first-generation college student” is identified as a student whose parent/guardian have not

received a four-year U.S. bachelor’s degree.”

Parkside North

Parkside North is a four-story building and houses an average of 470 students. It is a general

housing building for all class levels. The building is air conditioned and has 3 elevators. Each floor

will be divided in sections based on gender, and restrooms are shared with the floor. There are 3

shared kitchens (located on the second, third, and fourth floor) for residents to use as well as

multiple study lounges, gaming rooms, and living rooms on each floor. Parkside North also has

two courtyards and a roof top terrace. The laundry facility and multipurpose room is located on the

first floor.

Parkside North is served by the front desk, located in the lobby, where student can check out

games and equipment. Mail for Parkside North will be delivered to and processed at the Parkside

Service Center, which is located across from the Parkside North Building. Residents will need to go

to the Parkside Service Center to retrieve their mail.

Parkside Village Leadership - (562) 985-4990

Parkside North -

Residential Life Coordinator Crystal McEntire,

Assistant Residential Life Coordinator Danielle King

Parkside Central (Buildings M-Q) –

Residential Life Coordinator Santiago Sandoval,

Assistant Residential Life Coordinator Jordi Conde

Parkside South (Buildings G-L) –

Residential Life Coordinator Hannah Elliott,

Assistant Residential Life Coordinator William Maxton

Hillside Village

Hillside is located at the southwestern part of the university and is the closest residential village to the

central university. Comprised of first year and returning students, Hillside provides traditional or suite-

style living within nine buildings, each housing a range of 45 - 200 students.

These buildings are served by the Hillside Service Center which offers many services including mail

distribution, building tours, reporting of building issues, and the checkout of games or equipment. The

Hillside Service Center also contains a large,

quiet study area which may be used by residents during

regular office hours.

Hillside Service Center

Monday – Friday, 8am – 10pm

Saturday – Sunday, 10am – 10pm

(562) 985-5161

International House

Residents living in International House will engage with other international, study abroad, exchange, or

domestic students. Residents in this community are passionate about developing a global perspective

and gaining intercultural competency. This learning is achieved through high impact experiences,

group discussions, and global perspective events. As members of this community, residents will have

an opportunity to engage in CSULB's annual International Education Week, participate in yearly kickoff

events, end of the year celebration events, and much more. International House is open to all

international or domestic students.

Buildings A-F

This area of Hillside Village includes six two-story residence halls with suite-style living spaces. A suite

is a cluster of either three double bedrooms or a cluster of four bedrooms (one single and three

doubles); the residents in the suite share a bathroom and shower contained in the suit, and suite has a

locked entrance off the main hallway. While the buildings are coed, suites are self-contained and house

only members of the same sex. Each building has a laundry room and common lounge where students

can meet. The lounge is complete with a faux fireplace and a standard-size TV.

Pride/LGBTQIA+ (Building C)

LGBTQIA House is a community open to members and allies of the lesbian, gay, bisexual,

transgender, intersex, and queer community. Residents have an opportunity to explore and celebrate

their identities, learn about issues facing the community, and become connected to resources on

campus. This community will empower residents and create a safe and supportive space for students

to participate in educational programming and leadership development activities that will enhance their

understanding of how to impact positive change in the world.

One wing includes gender-inclusive rooms and bathrooms. These rooms accommodate the housing

needs of transgender, genderqueer and gender-nonconforming residents. All residents are welcome

to use the bathrooms and live in a room that matches their gender identity. To best provide support,

transgender, genderqueer, and gender non-conforming students are encouraged to contact the

Housing office to find a space that best meets their needs.

Traditional Halls

As part of Hillside Village, our newly renovated two-three story traditional halls are set closest to

campus and classrooms. Each building houses an average of 210 students. Hillside Traditional

Halls include one general housing building (Los Alamitos) and one Honors building (Los Cerritos).

Both buildings are air-conditioned with separate floors or wings for men and women. Each hall has

a shared kitchen area for residents to use for their convenience. Los Alamitos has a satellite office

for CAPS.

University Honors Program House (Los Cerritos)

Residents living in the University Honors Program (UHP) House will become members of a community

of high-achieving students. The UHP curriculum explores social justice, diversity, and sustainability

topics that encourage students to become informed citizens, both locally and globally. The UHP House

is committed to mentorship, providing professional resources, and upholding educational experiences.

Students who are participating in UHP House, will participate in the hallmark civic engagement project

within the Long Beach community, engage with University Honors Program Student Organization, and

have opportunities to take courses with other members of the community. The University Honors

Program House is open to admitted University Honors Program Students. For more information about

the UHP as well as the admissions criteria and application process, please consult the Program

website at www.csulb.edu/uhp. Residents must be admitted into the Honors program to reside in

Honors House.

Hillside Village Leadership- (562) 985-5161

Traditional Halls and Building C – Residential Life Coordinator Payton Albrecht, Assistant Residential

Life Coordinator Alyssa Santa Cruz

International House and Buildings A, B, D, E, F – Residential Life Coordinator Noah Connor, Assistant

Residential Life Coordinator Natalie Tran

Beachside Village

Beachside Village is located on the corner of Pacific Coast Highway (PCH) and Clark Avenue. Its

prime location is 1.5 miles away from CSULB, offering students the off-campus experience without

sacrificing convenience. Beachside is home to more than 700 residents and is geared towards

continuing and transfer students. There are free campus shuttles that provide service to campus every

15 minutes from morning through late night. Students can also ride Long Beach Transit by purchasing

a tap card; bus routes that directly arrive to CSULB are 171 and 121. The residents of Beachside can

utilize the other two CSULB campus dining halls and may participate in all housing activities.

Beachside Service Center

Monday – Friday, 8am – 10pm

Saturday – Sunday, 10am – 10pm

(562) 985-3032

Pacific & Atlantic Hall

These residence halls offer students the off-campus atmosphere but includes the on-campus amenities,

security, and social activities. Students come together in this unique living-learning environment

complete with more than 600 bedspaces for students, a pool, and dining hall, and computer lab. A full

range of educational and social activities are offered on-site in the classrooms, multipurpose rooms,

and study areas in order to support students’ academic success and personal development, including a

thematic living community focused on the transfer student experience. Students are encouraged to

explore the many local restaurants, shops, and parks conveniently located near the halls. Each three-

story building has large double and triple rooms and are a hybrid of traditional and suite-style living. All

rooms include air conditioning, internet access, and cable television. Each building has a laundry facility

on each floor.

Beachside Village Leadership- (562) 985-5056

Residential Life Coordinator Tiana Marshall, Assistant Residential Life Coordinator Joshua James

Residential Village Amenities

Common Areas

Every residential village has its own common area which residents may use for various purposes. To

reserve a space, the resident(s) would need to contact the Area Coordinator of that residence hall.

Residents are encouraged to use the common areas for informal and formal meetings, to the extent

that they do not disturb other residents using the area. Residents are permitted to move furniture in

the common area; however, they must do so carefully and return all furniture to its original

arrangement before leaving. It should be noted that priority use of the common areas is given to

Residential Life staff and/or Hall Government members. Priority use following that of the Residential

Life staff are students who need the space for studying purposes. Use of residence hall facilities

involving non-residents, classes, or other campus organizations must be approved by the Residential

Life Coordinator. Students should not move the partition without HRL staff present (Beachside only).

Residential Village Service Centers

Each residential village has a central office known as a Service Center. The Service Center is open

weekdays from 8am-10pm* and weekends from 10am-10pm and is operated by trained Student

Assistants who handle the daily operations of the center. The Service Center is the initial point of

contact for residents when they encounter facilities issues, need activity updates, receive mail and

packages, need to check-in or check-out of their room, etc. To receive mail or packages on campus,

please see Residential Village addresses on page 11.

Parkside North desk is open from 10am-10pm.

Laundry Facilities

Laundry facilities are located throughout each residential village. Washers and dryers are utilized via

credit/debit card. The laundry rooms are open 24/7 with key card access. If the washers and dryers

experience maintenance issues, please submit a work order via the RLP.

In order to track the status of laundry in the washing machines and dryers and to see how many

machines are available for laundry, residents should download the Speed Queen App on their

mobile device. First, they need to put in the specific code that correlates to their laundry facility (Los

Alamitos, B Building, etc.), which can be found on the poster(s) inside the laundry facilities. Select

the location, and check to see if machines are occupied or if they are available to use.

Note: Residents cannot pay for laundry through this app. Payment will occur at the touch screen

kiosk available in each laundry facility.”

The University assumes no responsibility for items left in laundry rooms. Residents are responsible

for removing their laundry from the laundry rooms in a timely manner. Laundry that remains in the

laundry room will be removed by the custodial staff and taken to the Service Center lost and found. If

the property is not claimed after a week, staff will donate the items to an outside agency.

Restroom and Shower Facilities

Restroom and shower facilities are available in each residence hall. They are available for the

exclusive use of residents in the area. Our privacy policy requires that all guests be directed to the

public restrooms.

Your cooperation in keeping the restroom area neat and clean is appreciated. Large trash bins are

located outside each building for emptying individual wastebaskets from the room. Residents are not

to leave personal items in communal bathrooms. Personal items are to be secured in the resident’s

room. Shampoo, toothpaste, hair dryers, etc., left in restrooms make them difficult to clean and are an

invitation for theft. Custodial staff will remove and discard such items from restrooms.

Outdoor Recreation

Students residing in our residence halls have additional outdoor space available for playing games

like volleyball, frisbee, and other recreational activities. Specific locations available to students

include: 1) lawns south of Los Cerritos Hall (Hillside), 2) lawns north of Los Alamitos Hall (Hillside),

lawn west of Pacific building (Beachside) Playing any sport or recreational activity in areas not

previously listed is prohibited. Golf in and around the residence hall is always prohibited.

Residential Village Resources

Beach Movie Channel (Ch.3)

Your hall television station playing new released movies voted on by the residents and student

programming. Visit movies.housing.csulb.edu for a schedule, movie information, to vote on movies

you want to watch, and to stream movies.

Important Numbers

Service Center/Desk Numbers

Beachside

562-985-3032

Hillside

562-985-5161

Parkside

562-985-4990

Other

Housing & Residential Life

562-985-4187

CSULB Police Department

(emergency & non-emergency)

562-985-4101

Information

Bulletin Boards

Bulletin boards are placed in each residence hall to advertise important information and

upcoming events. Residential Assistants post important information regarding upcoming

programs, housing information, and campus opportunities. Residents must check the bulletin

boards in their living area to stay up to date with information.

Social Media

Housing’s Facebook page (facebook.com/CSULBhousing) posts events and announcements,

as well as @csulbrha and @csulbhousing on Instagram.

Website

The Housing & Residential Life website contains valuable information about your experience

living on campus. Residents are encouraged to visit the website for important information –

housing.csulb.edu

Newsletter

Housing & Residential Life sends a newsletter to your student email at least twice per month,

with information about important programs and services.

Mail Distribution Service

Mail is delivered Monday – Saturday to the Service Centers in each Residential Village. The Student

Assistants sort and place mail in the Luxor One lockers and kept secure in each Service Center.

There is outgoing mail service at each Service Center and it is picked up each morning Monday -

Saturday. Mail service may be different during breaks. It is important that correspondents use the

complete address, including the resident’s building and room number. To avoid delaying delivery of

mail, do not include California State University, Long Beach in the address.

Mailing addresses:

Hillside Village

5851 Beach Dr.

ROOM NUMBER

Long Beach, CA 90815

Parkside Village

1601 Earl Warren Dr.

ROOM NUMBER

Long Beach, CA 90815

Beachside Village

4835 Pacific Coast Hwy.

ROOM NUMBER

Long Beach, CA 90804

Residential Life Portal (RLP)

Residential Life Portal (RLP) at housing.csulb.edu/rlp is a website that CSULB residents can use to do

the following:

•

Submit maintenance requests

•

Submit technology requests

•

Visit academic staff sites

•

Visit dining sites

•

Learn more about internet and cable TV

•

Download important housing forms

Residential Life Staff

Resident Assistant (RA) of Community Development

Resident Assistants (RA) are undergraduate student leaders who have been selected and trained to

build community amongst the residents living in the building through programming and education.

Under the supervision of an ARLC and RLC, each RA is responsible for the general welfare of a floor

and/or wing of a specific building. They are familiar with campus resources and can help refer

residents or assist with incidents that occur. Multiple RAs are on call each night in each Residential

Village. In addition, they are trained to work in the desks and Service Centers and handle immediate

issues within the residential village that residents may encounter such as a lock out, mail distribution,

reporting maintenance issues, and managing the postings on the bulletin board.

Assistant Residential Life Coordinator (ARLC)

Assistant Residential Life Coordinators (ARLCs) are live-in graduate students who are skilled in

community building, advising and problem solving. They assist in the coordination and implementation

of programs, services, and facility management. The ARLC, in partnership with their supervising RLC,

provides oversight for all aspects of their Residential Village assignment. They supervise the Resident

Assistants and oversee activities related to their Village.

Residential Life Coordinator (RLC)

Residential Life Coordinators (RLCs) are live-in professional staff who have received their master’s

degrees and are skilled in community building and program development. These staff members

directly supervise the ARLCs and RAs of their designated residence halls. They manage the

components of a comprehensive residential life program through the coordination and implementation

of programs, services, and facility management. The RLC provides oversight for all aspects of their

Residential Village.

Assistant Director, Educational Initiatives and Assessment

The Assistant Director of Educational Initiatives and Assessment oversees residential curriculum as

well as the major programs such as Beach Days and the Residence Hall Associations.

Assistant Director of Student Conduct and Training

The Assistant Director of Student Conduct oversees an educational student conduct program in the

residence halls, including meeting with students alleged of violating residential life policies as well as

educational programming.

Associate Director of Residential Student Development

The Associate Director supervises the Residential Life Coordinators, as well as the Residential

Life programs and services.

Director of Residential Life

The Director supervises the Assistant Directors and Associate Director and oversees the

Residential Life programs and services. With a focus on engaging, inspiring, and improving the

residential experience of students on campus, the Director is responsible for ensuring Residential

Life has a clear vision, goals to enhance the student living experience.

Executive Director

The Executive Director oversees the Housing and Residential Life programs, services, and

facilities, including a focus on fiscal solvency, and long-term facility planning.

University Housing Staff

Resident Assistant of Technology (Tech)

Techs are assigned to each residential village and provide technical support. Resident Assistants of

Technology handle issues related to network and cable TV troubleshooting only. They do not offer

support for hardware, printer, or software installation. For technical support, submit a Tech Request

online at housing.csulb.edu/rlp.

Custodial and Maintenance Personnel

Services provided by custodial and maintenance personnel include daily maintenance, repairs, and

preventative inspections. Custodians are responsible for the upkeep of the residence halls including

suites, lobbies, hallways, and restrooms. Maintenance staff conduct preventative and daily repairs of

the residential halls. Maintenance issues can be reported online at housing.csulb.edu/rlp.

General Information

Roommates

HRL wants all residents to have a positive experience while living in CSULB student housing and

places value on people learning how to live together in a community. This includes acclimating to

roommates, neighbors, and others. The residential life team has a procedure in place to remedy

roommate disagreements and conflicts as necessary. If an issue cannot be satisfactorily resolved

between roommates, residents may ask the Resident Assistant (RA) to assist and facilitate further

discussion to resolve any differences.

If discussion with the RA does not resolve the issue, request the RA to arrange a meeting with the

Residential Life Coordinator (RLC) to consider other alternatives, such as meeting with an RLC or

ARLC, or formal mediation with a peer mediator.

Roommate Agreements

RAs will conduct short interviews with all residents within weeks after the move-in date. The purpose

of this meeting is to establish a mutual understanding between roommates that will best avoid

conflicts. Defining the roommate relationship early will assist you in predicting areas of conflict and

creating solutions to that potential conflict. The Roommate Agreement

will also assist in establishing a written plan to guide the relationship if any roommate fails to meet

their responsibilities.

Discussion items include, but are not limited, to:

• Study time

• Noise level

• Security

• Guests

• Hygiene

• Cleaning

• Sharing items

• Sleeping habits

Residents will fill out and sign a Roommate Agreement during this discussion that will be kept on file.

This agreement will be referred to in case of a conflict and can be amended at any time.

Basic rights of a roommate include the right to:

• Study, free from undue interference (noise, stereo, guests, etc.), in one's room.

• Sleep without undue disturbance from noise, guests, suitemates, roommates, etc.

• Expect that suitemates/roommates will respect each other’s personal belongings. When

borrowing or using others' belongings, ask their permission and get approval first.

• Live in a clean environment.

• Free access to one's room and facilities without pressure from suitemates/roommates to

vacate.

• Expect that roommates will respect each other’s personal privacy.

• Host guests at agreed upon times and with the expectation that guests are to respect the rights

of the host, suitemates, roommates, and other hall residents. See the Visitation policy for

specific requirements.

• Expect reasonable consideration while using the cell phone or other technology.

• Expect any and all disagreements to be discussed in an atmosphere of openness and mutual

respect.

While the basic rights of one roommate to privacy and reasonable quiet obviously takes precedence

over the other roommate’s guest privileges and other preferences, both roommates share an

obligation to compromise and to discuss any problems with each other first. Let your RA know if you

need assistance.

Room Furniture

Rooms are furnished with single beds (80” x 34” (XL Twin)), dressers, desks, chairs, and

wastebaskets. Students are expected to provide their own towels, blankets, bedspreads, sheets,

pillows, pillowcases, and study lamps (NO HALOGEN LAMPS). Before purchasing decorative

accessories and large items, we recommend that you coordinate with your roommate. Lamps, electric

blankets, portable TVs, stereo equipment, irons, flat irons and curling irons, and electric shaving

equipment are allowed in rooms; however, automatic shut-off options for these items are preferred

when possible. Hot plates, high-wattage appliances, and extension cords without surge protectors are

not permitted. All furniture must remain on the ground. Any modification or lofting of a resident’s bed

that is not designed to be raised is strictly prohibited (e.g. residents are prohibited from raising beds

with cinder masonry blocks, chain link fence poles, lumber of any sort, etc.).

Request to Vacate

On-campus housing license agreements are binding contracts for the full academic year. If a resident

cannot remain in housing and abide by the legal binding contract for any reason, they must submit a

Request to Vacate form. Residents will not be released from the contract unless they meet certain

criteria and submit written approval to vacate from the housing office. If approved to vacate the

residence halls, residents must follow the vacate instructions and not deviate from responsibilities. If

not approved to vacate, residents will be financially liable for the entire academic year.

Repair/Maintenance

If an item in your room or suite, in a building, or on the grounds area is in need of repair, report it to a

staff member, the Service Center, or complete an online service request at housing.csulb.edu/rlp.

Service requests are processed Monday-Friday. If urgent, during business house, call the Housing

Office at (562) 985-4187. After hours, contact the Service Center or the RA on-call.

Replacement of Campus ID Cards

Lost ID cards must be replaced in order to access the buildings and eat in the dining halls. New ID

cards may be purchased at ID Card Services in the University Bookstore for $5. Please inform ID

Card Services that you are a campus resident.

Campus ID/Key Usage

Residents are required to carry their campus ID card with them at all times. Campus ID cards work as

the key card to open room doors, suite doors, main entry doors to the building, as your meal card, and

serve as identification. It is the responsibility of the residents to maintain their ID card in their

possession and under no circumstance allow others to replicate or use that Campus ID. The University

is not responsible for lost or stolen money and personal belongings in the resident’s room. Residents

are advised to keep their suite door, room door, and windows locked at all times and keep large sums

of money in a safe or away from the visible eye. (insert blurb about renter’s insurance?)

If residents are locked out of their room, they need to go to the Service Center (during regular

business hours) or call the RA on call (after hours) to open the room door. Residents will be charged a

$10 fee for each lockout after their second lockout during each semester.

Resident Programs

Residence Hall Association (RHA)

This is a great leadership opportunity for residents who enjoy being an integral part of

community development through large-scale programming. RHA is comprised of residents

from all Residential Villages and is advised by a departmental staff member. The role of RHA

members is to develop and plan large-scale events where residents can celebrate the unique

qualities that make up the on-campus environment. Residents interested in participating in

RHA should speak with their RA to get more information. Applications for RHA positions are

open in the spring semester for the following academic year.

Community Government

There are six Community Governments, which are organizations that help foster leadership

skills within the students participating. Officer positions are elected at the beginning of the fall

semester. The objectives of the Community Government are to:

1. Develop leadership skills for the student participants and volunteers,

2. Give residents a formal avenue through which to raise concerns about their living

environment,

3. Plan and implement programs, and

4. Approve of funds for large scale programs that occur in the residential village.

Sustainability Efforts

Electricity

Common sense applies very directly to the conservation of electricity. Students should use the

smallest appliance that will perform the requisite function and turn off electrical appliances

when they are not in use or when leaving an area for more than five minutes. Refrigerator

doors should remain shut.

Water

If you aren’t using it, turn it off! Leaving the water faucet running while you brush your teeth or

shave can waste up to 10 gallons of clean water per person daily. Turning showers down or off

while applying soap can save many gallons of water daily. Dripping faucets and toilets that run

continuously can waste hundreds to thousands of gallons of water per day and should be

reported immediately for repair.

Resident Parking

Parking is limited and not guaranteed. Students must have a valid resident parking permit

purchased through Parking and Transportation Services in order to park and avoid a citation.

Hillside and Parkside residents with a valid parking permit may only park in R1 or R2;

Beachside residents may only park in Beachside lot. All resident parking permits are purchased

through the SSO parking portal and use a License Plate Reader (LPR) system. Parking permits

are not transferable and misuse reports will be investigated by Parking and Transportation

Services. Metered spaces are enforced, and vehicles parked on red curbs or fire lanes are

subject to immediate tow away. Resident parking permits can only be purchased on a yearly

basis and are valid for the entire academic year. Parking citations may be disputed with

Parking and Transportation Services office.

Visitor Parking

Parents and friends who require parking while visiting residents may obtain a Day Parking Permit from

any of the Permit Purchasing Machines throughout the campus. There are also several parking meter

areas throughout the parking lots which are enforced by the parking officers. Park on red curbs, fire

lanes, etc. is prohibited and vehicles are subject to immediate towing.

Residents may obtain two free overnight guest parking permits per month for their guest – please visit

the Service Center to obtain the pass.

Maintenance Procedures

Damage

Damage to rooms, furniture, hallways, suites, and common areas that are not previously recorded or

otherwise known by University staff must be reported online (RCR) or to Housing staff via the

telephone. Damage to university property within any of the residence halls and outside grounds

caused by a resident and/or their guests will be held financially responsible. Residents are expected

to submit maintenance requests online via housing.csulb.edu/rlp or call the Housing office (562) 985-

4187 if any repairs are needed. Do not

attempt to repair damages; doing so may result in additional

charges.

Furnishing

Furniture in resident rooms and common areas must remain in its place for the duration of students’

residency. These areas include, but are not limited to: classroom, study room, common spaces,

hallways, etc. Residents are prohibited from removing, storing, or trading furnishings from a room,

common space, or classroom.

Heating and Air Conditioning

Hillside: Los Alamitos and Los Cerritos have heating and A/C. Residents are able to turn the heat and

A/C on or off. There is a switch on one side of the closet that states off, high, or low which students

can use during the summer or winter months. Buildings A-F and International House do not have A/C.

These buildings have heating: Residents can turn a knob that indicates high/low for the winter

months.

Parkside: Parkside suite buildings have no A/C: Residents can turn the heater on during the winter

months. Using a knob near the light switch residents can decipher between high/low heat. Parkside

North has both a centralized heating system

and A/C.

Beachside: Beachside has both a centralized heating system

and A/C.

Room Condition Report (RCR)

Residents will receive an email when the RCR is available on RoomPact. The report is the record of

the condition of your room at the time of move in. Any damages in the room should be noted on the

report. Residents must take the time necessary to ensure that the room condition report is accurate

before signing. Upon moving out of the room an inspection of the resident’s room will be done by a

staff member and the resident. Students will be held responsible for any damages not found on the

initial room condition report and will be billed for these damages.

Window Screens

Red-tag security screens are located in the windows on the first floor of each residential village.

Window screens in these areas are to be secured at all times. Resident rooms that have their screens

open can be entered will be billed if not reported. Residents are responsible for reporting open

screens so that they may be secured.

Dining Services

Resident Meal Plans

CSULB Residential Dining Services offers a quality and diverse food service program designed to

meet resident’s dietary needs. Residents are required to purchase a meal plan when they enter into a

contract with housing. All meal plans are not transferable, and any unused meals are not refundable.

Guest Rates

Family, friends, and all other guests are welcome to enter any Dining Halls by paying the guest rate at

the door. Each resident is also given three (3) free guest meal swipes per semester in which they

can bring in guests. The resident must be present to swipe in their guest for entry. In consideration of

the dining hall access for all residents, a maximum of four (4) guest meals may be purchased during

any one meal period.

Special Dietary Needs

We have an allergen identification program on our menu boards to assist our residents in making

their food selection.

Any residents with special or restrictive dietary needs are encouraged to speak with the Residential

Dining Managers or the Residential Dining Dietitian.

Sick Trays (including Isolation/Quarantine meal delivery)

Sick trays can be ordered for residents who are not feeling well and unable to attend a meal period.

You must obtain a sick tray request form from the Service Center and submit the form with the

resident’s ID card to the Dining Manager on duty. When doing so, the dining hall manager will ask

that you mark the selections provided and allow 30 minutes for the dining hall kitchen team to prepare

your sick tray. The sick tray selection is designed for residents who are not feeling well; therefore,

regular menu options will not be provided.

Residents who are in quarantine or isolation should order their meals to be delivered through the form

sent via email.

Dining Hall Entry

Residents will have access to any residence dining facility by presenting their University Campus

Photo ID card.

Green Beach To Go Program

Tokens are provided to each resident at the beginning of the fall semester. The tokens are used to

redeem Green Beach To-go containers and cups. They are the only containers that are available to

take to-go meals. Soiled boxes and cups can be exchanged for a clean set when entering the dining

hall. There is a charge to replace lost boxes and cups.

Dining Policies

To ensure resident’s health and safety, the University asks that the following Dining Hall policies and

procedures be followed.

Dining Hall Entry

• All residents must have their CSULB ID card present to be swiped by the dining hall checker to

verify your meal plan in order to receive dining hall access. All CSULB ID cards must have a

clear visible picture of the resident on the card to gain access. Residents may be asked to

remove mask/face covering for verification of CSULB ID card owner.

• Allowing another person to use your Campus ID card to enter the dining hall is not permitted.

Your Campus ID card may be confiscated by the dining hall staff until the original owner comes

to claim the card.

• Residents are to swipe or pay each time they are to enter the dining hall even if they are not

going to eat.

• Lost or Damaged Campus ID Card: If you have lost your Campus ID card or your Campus ID

card is damaged to the point that the dining hall checker cannot verify your meal plan, you

must get a replacement in order to obtain access to the dining halls. The ID card service office

is located inside the University Bookstore. You may contact the ID card service office (562)

985-7388 if you have any additional questions.

o In the event the campus ID card service office is closed, you will need to obtain a Dining

Hall Authorization form from the Service Center. The Service Center will verify if the

student is a resident of the halls (another form of photo identification will be required).

The authorization form will allow the resident to temporarily access the dining hall for

meals until the campus ID card service office is open (e.g.: weekends).

o Each resident is given three (3) occurrences in a semester in which to gain entry into

the dining hall without a valid CSULB campus ID by using the Dining Hall Authorization

form. After a resident has exhausted all three occurrences, that resident will not be

allowed to access the dining hall until they can provide a valid working campus ID card.

If a resident cannot provide a valid working campus ID card, that resident may purchase

a meal by paying guest rate at the door. If the resident does not want to purchase a

meal, the dining hall will provide a sack meal for the resident.

Attire

Shoes, shirt and pants must be worn at all times inside the Dining halls. Bathing suits are also not

allowed in the dining halls. All residents and guests must be dressed appropriately for a dining

establishment.

Bags

No bags, large purses or backpacks are permitted in the dining halls. Do not leave any valuables in

the dining hall cubbies/lockers. The Dining halls are not responsible for any lost or stolen items.

Animals

Only Service Animals are allowed inside the dining halls. Emotional Support Animals are not allowed

inside the dining halls.

Food Service

• Residents are not permitted to bring their own food, mugs, cups, sport bottles, containers and

outside food into the dining halls due to sanitary and health reasons.

• Please take a clean plate every time you get your food.

• Residents are not allowed behind the sneeze guard areas.

• Please use tongs to pick up your food where indicated.

• Please be mindful of using the specific indicated serving utensil when getting your food to

prevent cross contamination. We have many residents with food allergies.

• Residents are to buss their own plates, cups, utensils to the dish return station before leaving

the dining hall. We ask that you dispose of the trash in the marked trash and compost

receptacles.

• Residents are not permitted to take food out of the dining hall. All food must be consumed

inside the dining halls. If you are not able to dine in the dining halls, you may take a sack

lunch to-go or participate in the Green Beach to-go program.

Dining Procedures

• Common courtesy to the food service staff when dining in the dining hall is appreciated.

• This is an “All you care to eat” meal program and we ask you to be mindful of waste. You are

welcome to eat as much as you like with the exception of steak night.

• The dining hall menus are posted online for each semester. Some menu items may be subject

to change.

• Dining Hall hours are also posted online. Residents may choose any of the three dining halls

to dine at for any meal period throughout the week. See posted signage for any closures

during holidays.

Student Conduct

Title 5, Article 2, Section 41301, Standards for Student Conduct governs student conduct process

including the sanctioning process at all California State University campuses, including California

State University, Long Beach. The full text of the standards are available here.

In addition to University’s Standards for Student Conduct, there are Housing policies and

procedures that apply to residents, non-resident CSULB students, and guest while on the grounds of

Housing property. These HRL policies are outlined in the next section. Residents are responsible for

the behavior of their guest, regardless of their student status, and will be held accountable for such.

Philosophy

The philosophy of the Student Conduct Program is to have an intentional impact on the behavioral

development of our constituents. Our purpose is to foster a holistic student development experience

that educates the residential community

on ethical development, critical reflection, accountability, and

decision-making.

The Student Conduct process proactively integrates student learning, student and community

development

theories, and restorative practices in order to encourage transformation in the mindset

of the residents that

will influence student behavior and contribute to student success.

Conduct Process

When a violation is believed to have occurred, it is documented in an incident report to be reviewed

by the Assistant Director of Student Conduct. Incident reports are not disciplinary actions in and of

themselves; rather they are a way to document any alleged policy violations, emergencies, or other

unusual occurrences in and around the residence hall. Incident reports that contain an alleged policy

violation can be handled in a variety of ways depending on the type and severity of the incident. It

may result in a conversation with the Resident Assistant, Assistant Residential Life Coordinator,

Residential Life Coordinator, Assistant Director, University Police, or a referral to the Office of Student

Conduct and Ethical Development.

Students who are identified in an incident report regarding an alleged policy violation will be sent an

email to their University email with details about attending a conduct meeting to discuss the incident

report. The conduct meeting is an opportunity for the resident to review the alleged violation and

present their accounts of the incident. The assigned conduct team member will weigh the evidence

and determine accountability. In the housing conduct process, there needs to be 51 percent or more

likelihood that a resident is responsible in order to be held accountable for an alleged violation.

Students will be given due process when charged with a violation. However, students may be

required to temporarily move to another room, hall, or building until the student conduct process or

roommate conflicts have been resolved.

If the resident is found responsible for violating a housing policy, one of the following sanction(s)

will be imposed:

a. Educational Sanction(s)

b. Fine

c. Housing Probation

d. Housing Relocation

e. Loss of Privileges

f. Request to Vacate

g. Recontract Denied

h. Referral to Office of the Dean of Students and Director of Student Conduct and

Ethical Development

i. Restitution

j. Warning

Sanctions vary depending on the severity of the violation and conduct history of the resident.

If the resident is found not responsible for violating a housing policy, a warning is imposed and a

thorough overview of housing policy is discussed with resident to prevent behavior that will

constitute a future conduct referral.

If the resident does not agree with the decision during the conduct meeting, the resident has the right

to appeal the decision. The appeal process is discussed below.

Conduct Appeals

Resident may submit a written appeal of a sanction (up to and including housing probation) within ten

(10) working days from the date of the meeting.

Residents who have received a housing license revocation may submit a written appeal of their housing

removal within three (3) business days from the date of receiving their outcome letter.

The appeal process exists to review the outcome and conclude on the suitability of the sanction.

Residents appealing

their outcome must have a clearly articulated rationale that goes beyond not

liking the sanction(s) imposed.

The appeal must specify one or more of the following reasons:

•

That the sanction(s) imposed is not suitable for the violation.

•

That procedural errors occurred during the conduct disciplinary process.

•

That new or relevant information is available that would affect the decision.

The process by which to submit an appeal will be included in the outcome letter. Following a

thorough review, the designated conduct appeals person(s) may uphold the initial decision,

modify the sanction(s), or dismiss the sanction(s). The decision of the appeal is final. An appeal

can only be heard once.

The Executive Director of Housing reviews all housing license revocation appeals.

All other appeals are either heard as a live process by the WAVE student board OR reviewed by

the Assistant Director of Conduct and Training or designee.

The resident will receive a written notice of the appeal decision within ten (10) working days after

decision.

Community Standards

All residents are to adhere to University and HRL policies and procedures including CSULB Campus

Regulations and Standards for Student Conduct.

Housing & Residential Life Community Standards

Alcohol

Housing and Residential Life (HRL) at California State University, Long Beach adheres to all federal,

state, and local laws regarding the sale, possession, and consumption of alcoholic beverages. HRL

policies and procedures are intended to foster a culture of care and accountability that is conducive to

individual choice concerning the responsible consumption of alcohol. The misuse or abuse of alcohol,

therefore, does not in any way limit the responsibility of residents for the consequence of their

behavior.

The following policies apply to possession, consumption, transportation, and collection of alcohol:

• Resident under the age of 21 may not possess, consume, serve, sell, or transport alcoholic

beverages. Residents under the age of 21 may not be knowingly in the presence of alcohol.

• Residents 21 years of age or older may only consume alcohol in the privacy of their own room

with their door closed. Residents with a roommate who is under 21 years of age (present or

not present) may not possess, consume, serve, sell, or store alcoholic

beverages/paraphernalia in their room, or in the presence of a resident/guest who is under 21

years of age.

• Consumption or possession of alcoholic beverages in open containers is prohibited in public

areas in or around the residence halls.

• Possession of more than twelve 12-ounce containers of beer/malt beverages or two 750

milliliters bottles of wine in any one room constitutes a level of alcohol that promotes excessive

alcohol consumption that can lead to community disruption and is, therefore, not permitted.

• Possession, consumption, transportation, or collection of alcohol with an alcohol content 12%

per volume or more is prohibited.

• Beer kegs, punch bowls, other bulk alcohol containers, and devices that are created for the

rapid consumption of alcohol (“beer bongs”) are prohibited in the residence halls.

• Drinking games or simulated drinking games are prohibited. This includes but not limited to,

beer pong, flip cups, king’s cup, quarters, drunk Jenga, and other variants.

• Drinking from a multi-volume container is prohibited.

• Possession of alcohol paraphernalia or items used for drinking games or other activities that

encourage the excessive or rapid consumption of alcohol is prohibited in the residence halls

examples include, but are not limited to, beer pong tables, beer bongs, shot glasses, Solo

cups, and flasks.

• Transport of alcoholic beverages by residents 21 years of age and older to and from their room

is permitted only under the following restrictions:

o Alcoholic beverage must be in original container;

o Alcoholic beverage manufacture seal must remain intact;

o Alcoholic beverage must be transported in an opaque bag. Coolers are prohibited.

• The manufacture or sale of any type of alcoholic beverages by any method is prohibited.

• Consumption, possession, transportation, and collection of alcohol is not allowed during fall,

winter, and spring break.

• Social gatherings, where alcohol is present, are allowed provided:

o all guests are 21 years of age or older, and

o attendance at the gathering does not exceed two (2) guests per resident of the room.

o Hosting of multiple room gatherings where the consumption of alcoholic beverages

takes place and where people move from one room to another is prohibited. This

stipulation applies even if all rooms involved are within allowable guest limits.

o Hosting parties is prohibited.

o Residents are responsible for the behavior of their guests.

o Please reference “Visitation and Guests.”

• Residents are not permitted to possess/decorate their rooms with empty alcohol containers

and/or paraphernalia. Alcohol containers and/or paraphernalia may not be repurposed for art

and/or academic purposes.

• Public intoxication is prohibited in or around the residence halls.

• Inability to care for oneself while under the influence is prohibited.

• Deliveries from liquor stores or online merchants are prohibited.

Residential Hall staff will escort a residents to dispose of alcohol confiscated in connection with

alcohol policy violation.

Business Enterprises

Residents may not carry on any organized business for remunerative purposes from their room.

Biohazards

The inappropriate and/or intentional discharge of a biohazard, such as urine, fecal matter or other

bodily fluid, is a significant health concern that is strictly prohibited on campus. Bodily fluid cleanup

must be immediately addressed, as it is a public health issue. Person(s) must not intentionally

discharge a bodily fluid into or on a surface that was not meant for that purpose, such as a floor, bed,

couch, etc.

Chalking

Chalking is prohibited on the housing complex grounds and on all buildings by residential students.

Cleanliness of Rooms, Restrooms, and Common Areas

All residents are responsible for the cleanliness of their individual bedrooms, which includes prompt

trash removal to the appropriate locations. Residents are collectively responsible for the cleanliness

of the suite common area and bathrooms and micro/fridge (in particular). Failure to maintain

cleanliness may result in the assessment of a cleaning fee. In the case of an insect or rodent

infestation due to resident neglect, resident(s) may be charged for pest control service (see “Bugs,

Rodents, and other Pests”). Residents are also responsible for cleaning any spills, clutter, or trash

(see “Trash”) in residence hall common areas such as shared kitchens, music rooms, study rooms,

etc.

Complicity

Resident(s) and/or non-resident CSULB student(s) present for and aware of violations of the

Standards for

Student Conduct or housing community standards may be considered involved in the

activity.

If you are ever in the presence of a policy violation, you have choices:

•

you may attempt to stop the violation,

•

you may contact residence hall staff or other appropriate University personnel, or

•

you may remove yourself from the situation.

Even if you decide to remove yourself from a situation, all residents living in the residential

community have the responsibility to inform a Residential Life staff member to get assistance if a

violation of policy comes to their attention.

Computer Usage

Residents may not use computing resources for any illegal, prescribed act and/or commercial

purposes. Computing resources must be shared among users in an equitable manner. The user may

not participate in any behavior, including peer to peer sharing, that unreasonably interferes with the

fair use of computing resources by another.

Residents are not permitted to operate a personal wired or wireless router or any device that

interferes with the campus wired or wireless infrastructure. Such signals compete and conflict with

the wireless signal.

Wireless access points are located throughout the residence halls and suites in common areas as

well as rooms. Tampering or removal of any wireless access point is prohibited.

Cruelty to Animals

Under California Penal Code §§ 286.5; 596 - 600.5, cruelty to animals in any form is an offense

punishable by imprisonment, fine, or both. Cruelty directed toward animals if witnessed, should be

immediately reported to a Residence Life staff member or the local police.

Damage in Common Areas

The person directly responsible for damages to a common area or common room furniture is

expected to acknowledge responsibility for the damages to avoid having some or all the occupants of

a building charged proportionally for repairs of such damage. In the case of negligent or intentional

damage, the person(s) responsible may be held responsible for restitution and participate in a student

conduct process. If corridors and/or other common spaces are damaged, the occupants of student

rooms in the damaged section may be charged for the damage.

Damage to Rooms or Furnishings

Any damage to a residence hall room or its furnishings will be charged to the occupants of the room.

All residence hall rooms are inventoried prior to the opening of the hall and again following the closing

of the residence hall. Damages, missing furniture, and policy violations are noted, and the occupants

of the room are billed accordingly.

Dartboards

Hard point dartboards are prohibited in the halls due to the damage darts cause and the potential risk

to others. Magnetic or plastic point dartboards can be installed; however, they must not be near a

doorway where someone entering a room could be struck by a dart.

Disruptive Behavior

Willful, material, and substantial disruption or obstruction of residence hall operations or activities is

prohibited. This includes behavior that is disorderly, lewd, indecent, or obscene.

Drugs

The possession, use, manufacture, distribution, sale, or consumption of narcotics or controlled

substances as defined by State and/or Federal laws is prohibited. In addition, the possession, use,

distribution, sale, or consumption of medicinal drugs not prescribed to yourself and/or hallucinogenic

substances (including but not limited to salvia and legal hallucinogenic mushrooms) is prohibited.

Resident(s) should not remain knowingly in the presence of drugs.

Cannabis and all related products

The use, possession, or sale of cannabis and any THC derivatives are prohibited at CSULB.

Under the

federal law -- which supersedes state law -- cannabis is still illegal. The

campus is held to two federal laws,

the Drug-Free Schools and Community Act, and the

Drug-Free Workplace Act. These laws say that in order to receive any federal funding

(work-study, financial aid, and federal research grants), the

university must prohibit all

illegal drugs. As for medical cannabis, the Drug-Free Schools and Community Act, and

the Drug-Free Workplace Act

do not distinguish medical and non-medical use.

Paraphernalia

Possession of drug paraphernalia is not allowed in or around the Housing complexes or

dining halls. Paraphernalia includes any item fashioned for the purpose of facilitating drug

use (pipes, bongs, vaporizers, grinders, baggies, scales, etc.). Additionally, possession or

use of items that conceal or disguise drug use is prohibited.

Intoxication

Public intoxication is prohibited in or around the residence halls. Inability to care for oneself

while under the influence is a violation of the policy.

Furthermore, University Housing & Residential Life staff may investigate for a possible drug policy

violation based on reasonable evidence. Evidence of drug use can include, but is not limited to, smell,

smoke, seeds, residue, presence of odor, fans, towels near or under doors, open windows, attempts

to mask scents, residue, bongs, pipes, clips, plant cultivation, etc.

Exterior Doors

The exterior doors of each hall are locked 24 hours a day, 7 days a week for the safety and welfare of

residents and their belongings. (Note: Los Cerritos is unlocked from 8:00 AM – 7:00 PM Monday –

Friday.) Propping doors is prohibited. Allowing someone to “tailgate” as you enter the building is

discouraged

Empty Bed Spaces

If at any time a resident is living in a room/suite without a roommate/suitemate, they are responsible

for keeping belongings out of the empty space and may not utilize that vacant space in any way (this

includes pushing two beds together and/or moving items associated with the empty space around the

room – desk, drawers, etc.). This policy exists because an incoming resident may be assigned and/or

moved into an empty space at any time throughout the semester. This resident has the right to move

in without prior notice and therefore no belongings may be stored in or under additional furniture or

closets, and the bed may not be used for storage or for hosting guests. Students with a vacant bed

space may be asked to move to another room by Housing & Residential Life. Failure to move may

result in being charged a single room rental rate and improper check out fees in addition to

disciplinary actions.

Failure to Comply

Students are required to comply with directions of University personnel (such as Resident Assistants,

Assistant Residential Life Coordinators, Residential Life Coordinators, Assistant Directors, University

Police, etc.) while in the performance of their duties. Resisting or interfering with University personnel

while in the performance of their duties is prohibited. Students must provide identification to University

personnel upon request.

Fire and Life Safety

All students share responsibility for the health and safety conditions of their hall. To keep halls safe,

students must keep the following policies in mind:

Appliances

To meet fire, health and safety requirements, the University must discourage the proliferation

of electrical appliances in student rooms.

• All appliances with open heating coils are prohibited. This includes, but is not limited to: hot

plates, hot oil fryers, rice cookers, popcorn makers, personal space heaters, sun lamps,

“George Foreman” style electric grills, toasters, toaster ovens, crock pots, air poppers, or

other appliances with open heating coils.

• Where micro-fridges are provided, no resident may bring an additional microwave or

refrigerator of any size. Special permission to bring an additional mini-fridge for medical

purposes must be requested and approved in advance through the Housing Office.

• High-wattage appliances are prohibited. This includes, but is not limited to: broilers,

rotisseries, ceiling fans, skillets, dimmer switches, tabletop grills, bread makers, air fryers,

ceiling fans, window or portable air conditioners, or halogen lamps (such as lava lamps).

• Black lights are prohibited in University fixtures.

• Extension cords are prohibited. Non-breaker, multi-outlet devices such as

adapters, cubes, etc. are prohibited.

 UL Approved power strips may not be “daisy chained” (two or more

connected cords/strips).

 There may only be one power strip maximum per outlet.

 Only UL Approved, 15-amp, surge-protected power strips with built-in

fuses may be used to extend appliance cords to electrical outlets, or to

plug in multiple devices to one outlet.

 Electrical cords must not be routed unsafely (under carpets, in pathways, through

doorways, taped down, etc.). Spliced, taped or frayed cords must not be used.

Electrical wiring which is homemade or otherwise modified is prohibited.

The following appliances are permitted: fully enclosed coffee makers with internal

heating devices (such as Keurig and K-Cup), electric kettles with a UL certificate, and

blenders with an automatic shutoff. Only compact fluorescent bulbs may be used in

residence hall lighting fixtures.

Candles and Open flames

Open flames for any reason are prohibited in the residence halls. Candles and incense are

prohibited in the residence halls, whether lit or unlit. Warmers for wax, oils, or candles are

prohibited.

Candles and incense for religious practices and birthday parties must be approved in advance

by a Residential Life Coordinator or Assistant Director of Residential Life.

Construction

Students may not construct partitions, modify furniture, subdivide their rooms, construct

additions that increase fire loads, or install or modify electrical wiring. Only bunk beds provided

by the University are permissible. Any modification or lofting of a resident’s bed that is not

designed to be raised is strictly prohibited (e.g. residents are prohibited from raising beds with

cinder masonry blocks, chain link fence poles, lumber of any sort, etc.). Platforms or structures

at any level constituting additional floor surfaces are prohibited. Each of these modifications

increases the risk of fire or personal injury accidents.

Residents may not attach locks, latches, slide bolts, hooks and eyes, chains, or similar devices

(for interior or exterior doors) beyond what is provided by University Housing.

Opening and closing the partition in the Beachside Multi-purpose Room requires a residential

life staff member; residents are not permitted to move the partition.

Decorations

• All decorations are limited to the room area; the suite and hallway are not to be decorated

by residents (unless taking part in an official HRL event).

• All decorations must be noncombustible or factory-treated with flame retardant. The

following are prohibited as interior finish to any residence hall room: wallpaper,

combustible fabrics such as tapestries (even if flame retardant), burlap, paper, cork,

plywood paneling, plywood sheets, decorative wood shingles, particleboard,

hardboard,

paperboards, and any other flame and smoke propagating materials.

• Carpeting is not permitted on the walls or ceilings. Ceilings shall not be draped with any

fabric, netting, or

paper products, includes mosquito netting or bed canopies

• No decorations can be put on the floors that may be a trip hazard in an emergency or

otherwise.

• Electrical cords cannot run through doorways, windows, or fire doors. Twinkle and LED

lights are permitted in the rooms only, not in the suite area.

• Nothing may impede or hinder occupants’ access to exits, including obstructing the view of

an exit sign or exit doorway.

• Only artificial, flame retardant wreaths and trees may be used in residence halls.

Natural evergreen branches or trees are not permitted inside residence halls.

• Students are prohibited from displaying banners, flags or other window decorations

visible from the

outside of the building. This includes drawing, painting, or writing on

windows.

• Residents may decorate their rooms (within this and other policy guidelines); however,

decoration and posting in the residence halls is only permitted by residential life staff,

except when permitted. This includes the suite walls.

• Residence hall room and suite doors may be decorated (not knobs, just the door

surface), but the decorations must not cover more than an 8.5” x 11” area.

Failure to Evacuate

Students must evacuate in a timely manner when a fire alarm sounds (within 1-3 minutes). This

includes during evacuation drills, which are held semesterly. It is a resident’s responsibility to

familiarize themself with evacuation routes and protocols. Emergency procedure protocols are

posted in each resident’s room and/or building.

Fire Doors, Escapes, and Exits

All means of egress and components must be properly maintained at all times, in accordance

with the requirements of the State Building and Fire Prevention Regulations. Means of egress

shall include but are not limited to, corridors, doorways, fire escapes, stairwells and exterior

sidewalks that lead to parking lots or streets. For this reason, storage is not permitted in

corridors or stairwells.

No bed structure or other furniture can block the use of the connecting room doors. A clear

passage or direct access to the center room for exiting is required. All corridors in every room

(including suites) shall be maintained for easy exit.

Fireworks, Explosives, Chemicals

No fireworks or explosives of any type are permitted in the residence halls. Storing or

discharging firecrackers, rockets, cherry bombs, or any other incendiary device in or around

the residence hall complex is prohibited.

Chemicals, other than over-the counter cleaning agents and similar types of retail items, are

likewise prohibited. This includes any fuels or similar type of combustibles. Prohibited items

include, but are not limited to, the following:

• Lighter fluid

• Spray paints

• Charcoal or hookah coals

• Laboratory chemicals

• Gun powder

• Grills

• Gasoline, kerosene, or propane, or any other type of liquid gas tanks

• Any substances that can be combined to form combustible and/or chemical agents.

In addition, residents must keep their rooms clear of clutter that poses a fire danger such as

large quantities of paper, rags, or trash.

Tampering with Fire Alarms and Emergency Systems

Residents are strictly prohibited from tampering with any equipment related to emergency

systems and the fire alarm system (pull stations, extinguishers, hoses, smoke detectors,

sprinklers, emergency exit door alarms, exit signs). Tampering with, removal of, covering, or

misuse of fire extinguishers, fire alarms, smoke detectors (including the removal of batteries),

emergency evacuation instructions, or unauthorized use of any fire equipment, or door, is a

violation of Penal Code 148.4, University, and Housing regulations.

Sprinklers associated with residence hall fire safety systems may not be tampered with,

including hanging decorations or other objects from them, or within 18” of a sprinkler head. If a

sprinkler is set off accidentally or intentionally, the individual(s) involved will be responsible for

all costs associated with clean up and damage and will be subject to disciplinary action.

Furnishings

All resident rooms and common areas in University Housing facilities are furnished. All University

furnishings, including beds, must remain assembled and in their designated room at all times.

Residents may not lend or swap furniture with other residents or remove furnishings from the

property. Common area furniture and equipment may not be removed from the common space (i.e.

lounges, lobbies, conference rooms, study lounges, etc.).

All University-owned furniture must remain indoors. Removal of any University furniture outside of

the halls will be considered theft.

Any unauthorized modifications to room furnishings must be removed within 24 hours of discovery.

Waterbeds and other water-filled furniture are prohibited in all residence halls.

Gambling

Gambling for money is prohibited in the residence halls and at the University. Under California Penal

Code Section 330, any percentage game played with cards, dice, or any device, for money or other

representative of value, is a misdemeanor.

Indoor Sporting Activities

Sporting activities are not to be conducted in any area within a residence hall. Examples of prohibited

activities include, but are not limited to, the following:

• Running

• Bouncing and/or kicking balls and/or hacky sacks

• Throwing objects (including balls, Frisbees, darts, etc.)

• Golf (also prohibited around the outside of the residence halls)

• Water guns (see “Weapons”) and water balloons

• Riding a skateboard, scooter, bicycle, hoover board or any other form of wheeled

transportation. (See “Wheeled Transportation.”)

Laundry Facilities

Laundry facilities are for the use of residents only. Residents may not permit a non-resident to access

and utilize the laundry facilities.

Ledges, Roofs, and Walls

The use of ledges and roofs for any purpose - e.g.: sunbathing, barbecuing, hanging or sitting on

railings, and the scaling of exterior walls - is prohibited. Windows in rooms with access to roofs have

been modified to prevent access to roofs. Tampering with security measures is prohibited. Throwing

objects from ledges, roofs, balconies, windows, etc., is strictly prohibited.

Noise

Since studying is an important aspect of life for university students, it is expected that residents and

their guests will respect the rights of others by maintaining a reasonable limit on noise at all times,

and by keeping room doors and windows closed as appropriate. Excessive noise, or any activity

which may disturb other residents and/or the community members, is not permitted in the residence

halls at any time.

Quiet Hours

Quiet hours are established as 10pm-8am Sunday-Thursday and midnight-8am on Friday and

Saturday. This means that students should avoid loud talking or disturbance in or around the

residence halls, and radio, TV, and stereos should be set at very low volumes. (The use of

headphones is strongly encouraged.)

Consideration Hours

Opposite hours from quiet hours (8am-10pm Sunday-Thursday, and 8am-midnight Fridays and

Saturdays are consideration hours.) This means that it is expected that students are

considerate of their roommate, neighbors, and hall mates. Loud stereos, shouting or other

similar activities are prohibited. If a student requests of another to turn down music or to quiet

any activity, it is expected that the student that has that requested of them be considerate and

compliant. Refusal to adjust noise is considered disrespectful of the entire community and will

elevate the response of residential life staff.

24 Hour Quiet Hours

Prior to final exams, 24-hour quiet hours are in effect and no organized activities will be

scheduled. The building should be quiet for these high-stress times.

Amplified Sound

Any outside sound which interferes with others right to study or sleep is prohibited. Outside

music/noise must be kept to levels that do not interfere with these rights. Directing or playing

stereo speakers outside a residence hall window is prohibited, including at the Beachside pool.

Heavy bass from subwoofers is disruptive to the community and therefore is prohibited.

Instruments

Ear/headphones are encouraged to be used when playing electrical instruments and utilizing

music production software in a residence room. Acoustic musical instruments are allowed in

resident rooms only if they are accompanied by a muffling device, kept at a low volume, do not

raise objections from the person’s roommate, and are not in conflict with quiet hours policy. The

Music Department has excellent areas designed specifically for the practice of musical

instruments and should be utilized.

Responsibility for the observance of quiet hours and consideration hours rests with everyone living in

the halls. Any time noise is bothering you, it is best to politely and clearly discuss it with the

responsible person or persons. If your initial effort fails, your RA or an SA can join you in a second

attempt. Most people are considerate once they understand the problem.

Noxious Odor

A noxious odor is ANY aroma of such intensity that it becomes apparent and/or offensive to others.

Any odor can become noxious or offensive when it is too strong. Some examples are cigarette, cigar,

or pipe smoke; cannabis or cannabis smoke (see “Drugs” policy); incense (see “Candles and Open

Flames” policy); perfume; air freshening spray; animals (see “Pets and Animals” policy); excessive

body odor or poor hygiene; excessive dirty laundry; excessive trash or unclean living environment;

excessive food/cooking smells.

Painting

Painting is strictly prohibited. Residents may not apply paint or permanent markings to residence hall

rooms or public space.

Personal Property

Misuse, abuse, theft or destruction of the personal property of residents is prohibited.

Pets and Animals

Due to the need for pest control, the potential for disruption, and safety and medical reasons, animals

other than non-harmful fish in an aquarium (less than 30 gallons) are not permitted in any Housing

facility for any length of time. Fish must be kept in a clean, odor free and well-maintained aquarium.

Aquariums are limited to a maximum of 10 gallons. Each resident is allowed one aquarium.

Residents should be mindful of break periods and planned and unforeseen electrical outages which

will shut down aquarium pumps and equipment.

Guests and visitors may not bring pet animals into the residence halls.

Additional cleaning and/or pest control resulting from unauthorized pets or unkempt aquariums will be

charged to the resident.

This policy does not apply to service and assistance animals approved (by both BMAC and HRL) as a

reasonable accommodation for people with disabilities. Approval must be received prior to the animal

entering facility. For information on accommodation, please contact the Housing and Residential Life

office. Once approved, all provided policies must be followed.

Pranks

Pranking or playing a practical joke on another person can lead to injury, inappropriate behavior, or

acts of retaliation that can be detrimental to the residence hall community.

Satellite Dishes and Antennae

Satellite dishes and antennae are not permitted and will be removed by Facilities. Charges for

removal will be incurred by the student.

Smoking and Tobacco Products

Smoking, the use or sale of tobacco products, and the use of designated smoking areas are

prohibited on all California State University properties. Smoking is prohibited inside all buildings within

the housing complex. Smoking is defined as inhaling, exhaling, burning or carrying a lighted cigarette,

cigar, pipe, or other smoking apparatus. Electronic cigarette use or vaping is also prohibited on

campus. Hookahs, either fully or partially assembled, are prohibited in student rooms. Heating of

hookah coals is prohibited within residence halls.

Solicitation

Door to door solicitation both commercial and noncommercial is strictly prohibited. Sliding ads/fliers

under doors or using door hangers is strictly prohibited (with the exception of HRL staff). Vendors are

prohibited from selling, soliciting, or making deliveries in University residences. Students may sell in

the residences only with the prior written permission of the Executive Director of Housing and

Residential Life. For their own protection, students are urged to insist upon seeing the vending

permits of anyone selling in the residences and to report selling by non-students at once to a member

of Hall Staff or the University Police.

Threatening Behavior

Conduct that threatens or endangers the health or safety of any person within or related to the

residence hall community, including fighting, physical assault or abuse, threats, intimidation,

harassment, bullying (including cyberbullying) or sexual misconduct is prohibited.

Trash

Residents are responsible for the regular and proper disposal of personal trash. Refrain from

dumping excess amounts of food in personal and community trash containers inside the residence

hall buildings, including communal kitchens. Disposal of food in bathroom trash cans is prohibited.

Plastic liners are available for room trash cans at the hall front desk. Personal trash bags should not

be placed in bathroom or laundry room trash receptacles, or in any indoor/outdoor common areas.

Trash areas with multiple large trash bins are located outside each residential hall for emptying

individual wastebaskets from the room, except for Parkside North has trash chutes in the trash rooms.

Vandalism

Vandalism to any Residence Life or University building, machinery, property, or signage (including

bulletin boards, fliers, posters and signs) is prohibited. Violations of this policy will result in individual

or shared billing and/or conduct referral.

Visitation and Guests

Invited guests are permitted to visit residents in their rooms at times mutually acceptable to all

roommates. The following policies apply:

• Guests must not be left unattended in student rooms.

• Guests must not be given a key card or room key.

• Guests should be escorted by a resident of that building at all times. The following procedures

are required: (1) guests should be met in the public area and escorted to the room, (2) when

departing, the host will escort the guest out of the building.

• Guests must use public restrooms located on the first floor of the building and/or in the village

service center.

• For fire safety, the maximum capacity of a room is as follows:

o Single rooms: 3 people total

o Double and triple rooms: 6 people total

• Overnight guests may stay no longer than two (2) nights per month. (Guests in the halls

anytime between 2am-8am are considered overnight guests.)

o Permission of the resident’s roommate must be obtained (written permission is highly

recommended).

o Roommate agreements always supersede a resident’s right to host guests; issues or

concerns should be worked out between roommates.

• Cohabitation is not allowed in the residence halls. Cohabitation is defined as a person using a

residence hall room as if that person were living in the room, but not actually being assigned

as a resident of that room. Examples of this may include, but are not limited to, keeping

clothing and other personal belongings in the room, sleeping overnight in the room on a

regular basis, and using the bathroom and shower facilities as if they lived in that room.

Violating a roommate's right of entry into their room or hindering a roommate's ability to study

and/or sleep within their room because of a guest's continual presence, is considered a

violation of this rule.

• Residents are responsible for the behavior of their guests.

• Guests are not permitted over break periods. (During a break, a “guest” is considered any

person who has not paid the break housing fee and signed the break period license

agreement.)

• Guests who are involved in an incident or are creating a disturbance in the residence hall

community will be asked to leave the hall/area.

Weapons

Real and/or simulated weapons or related accessories are NOT permitted in or around the residence

halls. This policy applies to

• firearms,

• knives and swords,

• any device, loaded or unloaded, that expels a metallic or similar projectile, such as a B-B,

pellet or paintball, through the force of air pressure, CO2 pressure, or spring action,

• spot-maker guns,

• Tasers (or other electroshock weapons),

• full size pepper spray, or inappropriate discharge of small personal-protection-size pepper

spray;

• electronic stun devices,

• slingshots,

• archery equipment,

• martial arts devices,

• inoperable weapons,

• toy guns or weapons,

• sheath knives,

• “buckskin” knives,

• any dirk, dagger, sword, ice pick, unguarded razors, folding knives, knives, throwing stars or

throwing cards,

• explosives,

• firecrackers, ammunition, chemicals or

• any other material or instrument which, in the opinion of University authorities, poses an

unreasonable risk of damage or injury.

Residents found in violation of this policy are subject to removal from the residence halls. Kitchen

knives are permitted in Parkside North & in Hillside Village to be used for the purpose of cooking;

length may be restricted.

Wheeled Transportation

Bicycles

• Residents bringing bicycles on campus are advised to park them in the bicycle racks

placed near the residence halls and to utilize the highest quality bike locks available.

Residents are encouraged to register bicycle with the University Police Department.

• Outdoors, bicycles must only be secured to bicycle racks. Bicycles will be removed if

secured to anything other than the bike racks provided.

• Riding bicycles or attempting bicycle repairs and maintenance in the buildings is

prohibited.

• Leaving bicycles in suite living rooms, lounges, laundry rooms, hallways, stairwells, or

other public areas is a violation of fire and public safety regulations and a hindrance to

other residents and the custodial services provided. Any bicycles found in such locations

will be immediately removed.

• Residents may not store nor should they leave bicycles from bike share services in or

around the residence halls.

• During Winter and Spring Breaks only, bicycles may be kept in individual student rooms

when (1) the person’s roommate does not object and (2) the bicycle owner agrees to be

responsible for any damage (grease, tire marks, etc.) caused by the bicycle. Please

remove any excess dirt or mud from the bike before bringing it into the building.

Coasting Devices

The use of coasting devices (roller skates, rollerblades, scooters, skateboards, etc.) is

prohibited within any building, any covered area and in the designated pedestrian-only zones

on campus. Persons may coast or ride upon any sidewalk or improved surface used for

pedestrian purposes, subject to certain restrictions. Refer to the University Skateboard Policy;

csulb.edu/police/skateboard-policy

Hoverboards/Electronic Skateboards

The use, possession, and storage of hoverboards are prohibited in the housing complex (all

residence halls, Dining Commons, and housing complex grounds). This includes similar

motorized devices that use lithium-ion battery packs.

Mopeds, Motorcycles, and Motor Vehicles

Parking permits are required for all motorcycles and mopeds. Motorcycles and mopeds should

be parked only in designated areas in the parking lots. Fire regulations and common sense

prohibit mopeds and motorcycles from being parked in or around the residence hall buildings.

Violators are subject to citation and being immediately towed away and impounded at the

owner’s expense. The restriction against parking mopeds or motorcycles in or next to the

buildings applies at all times, including vacation periods.

Maintenance work on motor vehicles is prohibited inside the residence halls.

Window Screens

Throwing, dropping, or allowing any object or person(s) to pass through a window constitutes a safety

hazard and is prohibited. Window screens are provided for health and safety and should not be

removed. Damaged and missing room screens will be repaired and replaced at resident’s expense.

Security window screens are located on each of the ground level rooms. If the security tag is broken

on these rooms, residents will be charged for the tags to be replaced. Climbing in and out of windows

is also prohibited.

Unauthorized Access

Entering a resident’s room without the express permission and presence of the resident who resides

in that room is prohibited. This includes, but is not limited to, borrowing another resident’s key to

access their room, forcing a door open, or entering a room though a window or bathroom. Residents

are also not permitted to enter spaces to which they do not have access, such as offices, etc.

Unauthorized Recording

California's wiretapping law is a "two-party consent" law. California makes it a crime to record or

eavesdrop on any confidential communication, including a private conversation or telephone call,

without the consent of all parties involved in the conversation. See Cal. Penal Code § 632.

Procedures

Abandoned Property

After a resident has moved out, an item is considered abandoned if it is left behind. Per the License

Agreement, HRL may retain or dispose of the property as deemed appropriate. Items of value are

turned in to the approved University Lost and Found locations. Resident shall not store articles and

belongings in the housing facilities during the summer.

Breaks

The License Agreement covers the fall semester up to the start of Winter Break, and the Spring

Semester up to the start of Spring Break and resuming at the end of Spring Break through the end of

Spring Semester finals. Residents make keep their belongings in their room for Fall Break, Winter

Break, and Spring Break. If residents wish to reside on campus for Winter Break and/or Spring Break,

they must fill out a Winter Break/Spring Break License Agreement and pay a license fee. Information

about license agreements and fees will be sent to CSULB student email as the breaks approach.

Bugs, Rodents, and other Pests

Housing Facilities will utilize environmentally appropriate pest-control practices when possible to

remediate any situation. If students wish to report pest-related problems, they should contact the

Service Center or the RA on call or submit a work order.

•

If a bug, insect, pest or rodent problem is attributed or thought to be attributed to, poor

housekeeping

practices, the space will be inspected, and housing will instruct students on

how to appropriately take

corrective action to reduce the hazards.

•

If more aggressive housekeeping is required or if the timeline for cleanup has not been met

by the

occupant(s) of the room(s), Office of Environmental Health and Safety will request the

response of the

Custodial Department, who will rectify the adverse health conditions at the

expense of the residence

hall or individual(s) responsible.

•

Additional information regarding bed bugs is available here.

Check Out

Checking out is required when conducting a room/hall change, upon approval of a request to vacate,

or at the end of the License Agreement. Residents must check out for break and the end of the year

24 hours after their last final, unless granted an exception.

Please complete all components below:

• Fill out a Request to Vacate Form. (This form is not needed if a room change has been

granted or if checking out at the end of the License Agreement.)

• Thoroughly clean all areas of room and all furniture; vacuum room; remove trash to the

dumpsters.

• Defrost and clean refrigerator, unless still being used by a roommate. The last person checking

out of a room is responsible to ensure that the refrigerator has been defrosted and cleaned.

• Remove all personal belongings from room, suite, and bathroom areas.

• Lock the windows to the room, close all blinds, and turn off all lights.

• Pick up mail from Luxor One box and/or the Service Center. Change mailing address in the

Housing Portal in order to ensure receipt of future mail.

• Visit the Service Center during regular business hours complete the checkout only after

completing each of the steps above. Be prepared to relinquish access to the room at this time.

Once a resident has checked out of a room in a residence hall, that individual is now

considered a guest and no longer a resident of the building (all guests must be escorted by a current

resident of the building and follow all of the guest visitation policies, which can be found in this

handbook).

In the event a resident does not properly check out of their room at the end of the license period as

requested, residence hall staff will dispose of or turn in items based on our “Abandoned Property”

policy. Residents who abandon their room will incur charges if there is damage to the premises

beyond normal wear and tear.

Emergencies

Earthquake

The important thing is to shield yourself from falling objects. In the event of an earthquake, if

you are:

• Inside

o Get under sturdy furniture or stand in a doorway to prevent injury from flying

objects, falling material, and/or ceiling failures.

o Earthquakes frequently have aftershocks, therefore be prepared.

o Except in case of fire, opening room doors is advised to prevent locks jamming.

o Do not evacuate until evacuation routes have been checked for safety.

• Outside

o Move away from buildings and areas subject to falling glass, electrical wires, and

debris.

o If you cannot get to a clear area, take cover in a door or archway.

o Do not enter any buildings immediately, even after the shaking has stopped.

BeachALERT Emergency Notification System

The emergency notification system allows the University to send important information and

instructions during emergency situations to students, faculty, and staff via home phone, cellular

phones, text messaging, and e-mail. Notification will be sent without delay once an immediate

threat or hazard to campus safety has been identified. We encourage all residents to ensure

their contact information is current by logging in to my.csulb.edu. BeachALERT will use the

entered home, cellular, and Emergency Text Alert Message information for emergency

notification.

Emergency Response and Evacuation

In the event of an actual emergency, information will be provided to the campus community

through Channel 3, CSULB webpage, voicemail broadcasts and the BeachALERT Emergency

Notification System.

Fire Alarms and Drills

Every room has full smoke detection with at least one smoke detector in each room where

required. When activated, these devices will sound an alarm locally. All smoke detector alarms

will report to the University Police Department.

All residents are required to evacuate a building during a fire alarm. If a fire alarm sounds,

doors to rooms should be closed and students should proceed to the closest exit. If smoke

hampers a means of egress, persons should seek an alternative route. Fire drills will be

conducted during the academic year. Building occupants should not use elevators to evacuate

the building. The stairs should be used to evacuate safely.

When outside the building, every resident should proceed to a pre-designated assembly

area, at least 50 feet away from the building. (Assembly points are listed at the California

State University Long Beach Emergency Preparedness website.) Residents should not stand

in front of or near the entrances to the building, obstructing firefighters’ access to the building.

Residents must not re-enter the building until the fire alarm has been silenced and University

Police Department has indicated that it is safe to reoccupy.

If you think you might need specialized assistance in recognizing an alarm (i.e. a visual

alarm device) or help during an evacuation (i.e. specialized evacuation equipment or

alternative egress route planning) due to a medical condition or disability, you may contact

your Assistant Residential Life Coordinator or Residential Life Coordinator to arrange for an

evaluation. Self-identification is voluntary. All such requests and any special arrangements

made will only be disclosed to Public Safety and individuals who have a responsibility to

assist under the plan.

Health and Safety

All students share responsibility for the health and safety conditions of their hall. To keep halls

safe, students must keep the following facts in mind:

• Know the fire exit routes from the residence hall.

• Corridors and stairwells in residence halls have the following life safety equipment:

emergency lighting, exit signs, fire extinguishers, fire alarms and smoke detectors.

• Burned-out light bulbs in corridors will be replaced by Maintenance Technicians.

Students should not replace any light bulb, as oversized bulbs can overload the

circuits and create a fire hazard.

• Combustible materials should not be placed against or left in contact with

radiators, heating units,

light bulbs or lighting fixtures, or any other electrical items.

• Lamps should never be placed near curtains, bedding, posters or pictures.

• Bed structures may not render windows unusable for emergency access or for air

circulation. Bed

structures may not block access to heating or ventilating units,

plumbing, lighting fixtures, and thermostats.

• Fire safety equipment may not be tampered or interfered with for any reason.

Automatic sprinkler heads must be kept clear of all obstruction.

Good Samaritan

Housing and Residential Life may offer amnesty for minor conduct violations to (1) a resident who

may have committed a minor violation at the time of a more serious incident or (2) a resident who

offers help to those who need medical assistance. If amnesty is offered, educational options may be

explored, but no conduct actions or record will result.

Health and Safety Inspections

Housing staff will conduct bedroom, bathroom and common area inspections to ensure the safety and

sanitation of each room. Inspections will be announced ahead of time and will occur between the

hours of 10:00 a.m. and 10:00 p.m. on the scheduled days. It is not necessary for residents to be

present during the inspection. Residents in rooms designated “unacceptable” after the inspection will

have 48 hours to clean the space or correct the violation. Failure to comply may result in a conduct

referral. If a Code of Conduct or University Housing Services policy violation is found during the

inspection, it may result in a conduct referral.

Keys

When you check in to your room, your ID card will be programmed to grant you access to your

building, suite, room, and laundry facilities. Lost or damaged ID cards should be replaced as soon as

possible. New ID cards may be purchased at the ID Card Center in the University Bookstore (please

inform ID Card Services that you are a resident).

Residents will be charged a $10.00 fee for each lockout after their 2nd lockout during each semester.

Medical

The facilities of the Student Health Center are for your benefit. If you become ill, go to the Student

Health Center. The center is open from 8am-5pm on Monday, Tuesday, Thursday, and Friday and on

Wednesday from 9am-5pm. In case of after-hours illness, see your Resident Assistant, call the RA

on-call Duty Phone number, inform any residential life staff member, or dial 911.

Personal Property Insurance

The University and the Office of Housing do not carry insurance on student belongings and, therefore,

accept no responsibility for theft, loss, or damage, etc. Therefore, the University strongly recommends

that the resident obtain additional coverage, such as a renter’s insurance policy. Homeowners

insurance may cover property outside of the home, which means that you should consult your policy

to determine if you are covered.

Policy Governance

The three Residential Villages are governed by the laws of the State of California and the policies and

procedures of the University and University Housing. All residents share the responsibility for the

living environment, and it is important to read and understand the material in this handbook, as well

as the Terms and Conditions on your Housing application and License Agreement, as well as any

Addenda to the License Agreement. University Housing adheres to the CSULB University policy

regarding standards for student conduct. Housing and Residential Life reserves the right to change

any of the policies at any time and will notify residents of any such changes via communications

through campus email and/or building postings.

Privacy and Security

Residents should take the following precautions concerning the protection of their property in the

residence halls:

• When leaving a room, always take your key card and close the door. If an ID card is lost,

replace and inform HRL staff immediately.

• Beachside residents should also lock the bathroom door when not in use.

• Report any broken or faulty locks to staff immediately.

• Never prop interior or exterior doors open.

• Do not leave laundry unattended in washing machines and dryers.

• Avoid bringing large amounts of cash or valuables to campus.

• Keep cash and valuables secure.

• Close and lock windows when rooms are unoccupied, especially first-floor rooms.

• Keep an inventory of property and when appropriate, keep a list of serial numbers and

manufacturers. Residents should consider engraving their name or ID number onto the

equipment.

• Keep valuables out of sign by closing blinds and storing items away from windows.

• Never leave a note on your door, or on social media sites sharing that you are out of town.

• Report any unfamiliar persons or individuals immediately to staff.

• Residents should never admit anyone into the buildings who they do not know for certain is a

resident or a member of the University staff. Never make assumptions about strangers’

identities or credentials.

• If you feel you are victim of a crime, report immediately to UPD and inform residence hall staff.

• Bicycles should be secured on bicycle racks at all times. In addition to heavy duty bicycle locks,

students can register their bicycles at the USU Police Substation, Monday - Thursday, 6:30 -

9:30pm. Appointments can be scheduled outside those times if needed by emailing

crimeprev@csulb.edu or k.caires@csulb.edu. Bicycles can also be registered with Long Beach

Police Department.

Room Condition Reports

After students move into their residence hall room, they will be asked to fill out a room condition

report through RoomPact. Failure to complete within the timeframe requested will assume that the

student agrees to the conditions as stated, and any damages visible at the end of the year will result

in charges assessed to the student’s account.

Room Changes

University-initiated

The University reserves the right, as stated in the housing license agreement, to make

changes in room assignment.

Student-initiated

The residence halls are typically full; therefore, the ability to change rooms halls may be

extremely limited. If a resident has an issue or concern with a roommate, they should first try to

resolve and then contact their RA for assistance before they request a room change. Only after

all efforts for mediation and compromise have been exhausted (revisit roommate agreement,

communicate verbally with roommate, address concerns with RA) will a room change request

be considered. The resident initiating a roommate concern may not force the other party to

relocate

Room change requests within a building are not reviewed until after the first 30 days of the fall

semester and after the first 14 days of the spring semester.

. You will be contacted by the Residential Life Coordinator to discuss the room change request

and reason for change. A meeting will occur with the Residential Life Coordinator, who will

verify that a mediation has taken plan (in the event of a roommate conflict). If the request is

granted, the Residential Life Coordinator will coordinate with the Housing Office. Once that

begins, the request cannot be changed. Requests are honored on a first-come, first-serve

basis based on availability. Residents are not able to move back into the old room after the

request has been approved.

Making a physical room changes without written permission from the Residential Life

Coordinator and HRL is prohibited and may result in an improper check out fee, disciplinary

action, and loss of moving privileges. Once the Residential Life Coordinator has notified the

resident if the room change has been approved, the move must be completed within 3 days (or

before leaving for semester break, whichever comes first). Residents will need to follow the

Check Out procedure for their old room.

Room Entry

University Housing reserves the right to enter rooms with notice to conduct necessary maintenance

repairs, for emergency responses, and to check upkeep of furniture and equipment. When room entry

is necessary, every effort is made to have a resident present. Residents may specify certain normal

daytime working hours (8am-5pm) for maintenance work to be performed in their rooms when filling

out the Maintenance or IT request forms. University Housing reserves the right to enter rooms to

perform health and safety checks once per semester (see “Health and Safety Inspections”) and when

deemed necessary to ensure the safety and security of residents and their guests.

Roommate Conflict/Mediation

Honesty and open communication help resolve problems before they become serious. The following

may assist you in discussing concerns with your roommate.

In Person Communication:

• In any conflict it is generally best to examine yourself first and acknowledge where you may

have fault in the relationship. Asking your roommate if there is anything you can do to improve

the roommate relationship shows that you are willing to work with the roommate in a spirit of

cooperation. Listen first, then talk.

• After acknowledging any faults on your part, it is important to discuss your concerns with the

other person in private. While it may be wise to seek counsel before talking to the other

person, talking inappropriately about another person to others can be very destructive to the

relationship.

• Suggest positive things you may appreciate about your roommate. People are generally less

defensive and more receptive when they know that you care about the relationship.

• Express your thoughts with language that does not immediately put the other person on the

defensive. Use, “I” statement. "I" statements sentences that communicate your feelings,

thoughts, observations, perceptions, and reactions. When confronting someone, talk in terms

of yourself. For example, "I think…" "I feel…" "In my experience…", "I need…" and "I've

observed..."

• Be specific in your description of the behavior and the effect it has on you.

• Use your speech and body posture to deescalate a situation. Remaining calm and open will

always accomplish more than raising your voice or trying to intimidate.

• Use appropriate non-verbal behaviors. Look the other person in the eye. Speak clearly, without

hesitation, and lean toward the listener while still respecting their personal space.

• Focus on the offending behavior involved, not in making judgments about the other person.

• Do not engage in name calling or other behavior which would be disturbing to others. If

tempers begin to flare, consider moving the discussion to an alternate location or time.

• State your request clearly. Be honest and direct. Do not explain or apologize unnecessarily.

• Thank the other person for their consideration of the matter and their future cooperation.

• Visit your RA to document any changes to your prior roommate agreements.

• It may be important to remember that you don't have to be best friends with the person you're

living with as long as you can effectively communicate with each other.

• Express your concerns early and often, before tension builds to the point where personal

communication is strained.

If you are not satisfied with the results of your discussion, consider the other strategies noted below.

Mediation

Mediation is a voluntary way to resolve disputes without giving the decision-making power to

someone else. It involves sitting down with the other side in the dispute and a third-party who is

neutral and impartial (the mediator). The mediator helps the parties identify the important issues in

the dispute and decide how they can resolve it themselves. The mediator doesn't tell each person

what to do or make a judgment about who's right and who's wrong. Control over the outcome of the

situation stays with the roommates. Your RA, ARLC, or RLC can serve as a mediator. You may also

utilize the CSULB Peer Mediation Program or the WAVE process (more information about both at

csulb.edu/wave).

Roommates that are threatening, hostile, or who refuse to engage in the mediation process will be

moved.

Storage

Limited storage space is available in a residence hall room. Storage space is not available in other

places in the building.

Termination of License Agreement

Repeated violation of the Residence Hall Policies may result in cancellation of your housing license

agreement and will result in a loss of priority status as a returning resident for the following academic

year application process.

Title IX

Title IX of the Education Amendments Act of 1972 (20 U.S.C. § 1681) is an all-encompassing

federal law that

prohibits discrimination based on the gender of students and employees in

educational institutions that

receive federal financial assistance. Best known for requiring gender

equity in collegiate athletics, Title IX

broadly prohibits discrimination on the basis of sex in any

education program or activity. Sexual violence is viewed under the law as an extreme form of

hostile environment/sexual harassment.

Title IX states, “No person in the United States shall, on the basis of sex, be excluded from

participation in, be denied the benefits of, or be subjected to discrimination under any education

program or activity receiving

federal financial assistance” (20 U.S.C. § 1681).

California State University, Long Beach, takes pride in its tradition of maintaining a civil and non-

violent

learning, working, and social environment. Civility and mutual respect toward all members

of the University

community are intrinsic to the establishment of excellence in teaching and

learning.

Reports of sexual harassment and sexual violence may be made directly to the Title IX Coordinator

or designee

listed below.

Larisa Hamada

Title IX Coordinator

(562) 985-8256

Foundation Suite 120 | Office hours: M-F 8am – 5pm

Larisa.hamada@csulb.edu

Ashlie Kite

Senior Associate Athletics Director/SWA, Athletics Title IX Administrator

(562) 985-8527

Barrett Athletic Center Office | Office hours: M-F 8am – 5pm

Ashlie.Kite@csulb.edu

Resources for Survivors of Sexual Assault

If you have been sexually assaulted, you are not alone,

you are not to blame, and there are many

resources to help you. Further information on reporting and resources, including confidentiality

information, is included on the Title IX website: csulb.edu/titleix

Confidential

Non-confidential

Campus-based Support

Jacqueline Urtez

YWCA Sexual Assault Victim’s Advocate

Campus Sexual Assault Advocate

(562) 985-2668

Student Health Services

advocate@csulb.edu

CSULB University Police

Department

(562) 985-4101

fernando.solorzano@csulb.edu

Health Resource Center

Location: Student Health Services

(SHS), Room 268

(562) 985-4609

csulb.edu/shs/

Linda Peña, ATOD/Violence Prevention

& Sexual Misconduct Counselor

(562) 985-1732

Student Health Services 268

linda.pena@csulb.edu

csulb.edu/shs/sexual_assault.htm

Office of Equity and Diversity

Foundation 120

(562) 985-8256

csulb.edu/depts/oed/

Women’s & Gender Equity Center

Pamela Rayburn, Coordinator

Liberal Arts 1, Room 102

(562) 985-8576

csulb.edu/wgec

Student Health Services

Merriam Drive and Beach Drive

(562) 985-4771

M, Tu, Th, F 8am-5pm / W 9am-5pm

Emergencies: 911 (after hours)

csulb.edu/shs

Not Alone @ the Beach

Women’s & Gender Equity Center

Liberal Arts 1- 102

(562) 985-8576

csulb.edu/wgec

Bob Murphy Access Center

Carmen Varela, Director

Student Success Center 110

(562) 985-5401

csulb.edu/bmac

Counseling & Psychological Services

(CAPS)

Brotman Hall, Room 226

(562) 985-4001

M-F 8am-5pm

csulb.edu/caps

After hours crisis phone counseling:

(562) 985-4001

csulb.edu/caps/crisis.htm

Center for International Education

Eugenia Kim

Director, International Student

Services

Brotman Hall, Room 212

(562) 985- 8090

csulb.edu/cie

YWCA Greater Los Angeles Sexual

Assault Crisis Services

24 Hour Crisis Hotline

877.Y.HELPS.U / 877.943.5778

Night Escort Program/Community

Service Officers (CSO)

(562) 985-4101

csulb.edu/police/community-

service-officers