airdroid.com/business | Guide | The Beginner's Guide to AirDroid Business
The Beginner's Guide to
AirDroid Business
AirDroid Business MDM Solution for SMBs & Enterprises
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CONTENTS
Part 1. Introducing AirDroid Business
What is AirDroid Business?
Introducing Admin Console —————04
—————03
———06~07
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—————09
—————10
—————11
————— 12
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—————05Introducing Desktop Client
(remote control, large file transfer, non-root set up)
Remote Monitoring Templates
Part 2. What Can AirDroid Business Do?
Alerts & Workflows
Reports
Member Management
Digital Signage
Part 3. MDM Solution for Industries
Part 4. How to Get Started
IT Service
Logistics
Remote Device Management
(device group, remote access & control, batch mode, tags)
Policy
Kiosk Mode
(device lockdown, single-app/multi-app mode)
Application Management Services
(auto app updates, forced installation, staged rollout)
Geofence
(location tracking, automated workflows)
BEGINNER’S GUIDE
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AirDroid Business is an all-in-one MDM Solution that
focuses heavily on remote Android & Windows device
management. It is a MDM solution specifically designed
for both small businesses and enterprises who need to
manage more than 10 devices on a daily basis.
It helps business owners and IT professionals to remotely
access, control, and manage both attended and
unattended devices through a centralized approach. Stay
up-to-date with your remote devices anytime anywhere.
Identify potential system errors in advance and take
actions to shorten troubleshooting time.
What is AirDroid Business?
WEATHER
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Admin Console is a cloud-based dashboard that allows IT managers or business owners to
remotely access, control, and monitor their devices‘ real-time performances. After downloading Biz
Daemon, the device management app onto the Android or Windows device that needs to be
controlled, users will be able to view all the enrolled devices from monitoring templates and
perform different remote device management tasks. These include locking devices into kiosks,
remotely updating apps, and tracking device locations.
Alternatively, if you're looking to manage multiple users and devices, you can easily assign roles,
permissions and categorize devices in groups. For enterprises looking for an Android or Windows
MDM software, this member management feature can greatly reduce labor cost and IT workload.
Introducing Admin Console
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AirDroid Business Desktop Client works like a device remote control center. This is where the
majority of unattended remote access and control tasks happen! With Desktop Client, you'll be
able to achieve:
Access your remote camera
Turn on the device's flashlight
Rotate your device's camera screen
Refresh the camera screen
Switch to front camera
Take screenshots of the remote
camera
Switch to full screen mode
Modify screen display quality
Record a video from vour remote
camera
Turn on one-way audio to capture
the surrounding sounds
Use two-way file transfer
Remotely view your device's screen
Remotely record your device's
screen
Use remote keyboard
Adjust your device's volume
Power on and off
Remotely lock or unlock your
device's screen
Remotely swipe up and down vour
device's screen
Initiate voice calls during your
remote control session
Introducing Desktop Client
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Customized Monitoring Templates
Remotely monitor all your devices' real-time performances. Use 8 different monitoring templates
to identify malfunction or hardware issues in advance.
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Device Network
Monitor your device's network, signal strength,
and data usage to avoid unnecessary and
expensive data cost
Screenshot & Camera View
Monitor your device's screenshot and camera
view simultaneously for streamlined operations
and workflows
General Indicators
Monitor your device's online status, offline time,
available storage, battery capacity, charging
status, and temperature
BizDaemon Status
Keep your bizDaemon version up-to-date and
ensure all permissions are turned on for
remote access and remote control
Remote Monitoring Templates
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Camera View
Check your device's camera view to monitor
population and security of your device's
surroundings
Device Details
Obtain detailed performance information
about your device, including network status,
root status, device name, IMEI, model type, and
more.
Screenshot View
Monitor vour device's screenshot to ensure
your content is displaying properly
Location Map
Locate all of your device's location in one view
and identify abnormal device activities more
efficiently
Remote Monitoring Templates
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Customized Monitoring Templates
Remotely monitor all your devices' real-time performances. Use 8 different monitoring templates
to identify malfunction or hardware issues in advance.
Set alerts for abnormal activities and shorten response time, thus improving production efficiency.
There are 12 types of alerts to choose from:
Use in conjunction with Alerts/Geofence. Automatically execute various actions when there is
irregular behaviour on your device that triggers your custom alert or scheduled task.
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Alerts
Workflows
Alerts & Workflows
App statusCellular data usage
Factory resetDevice reboot
Online/Offline status
Device screen Off
Biz Daemon permission
Notification
Battery capacity
Switch to config file
Device motion status
Group transfer
Battery Charging Kiosk
Battery Temperature Screen lock Insufficient storage External HDMI status
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Reporting
9 Types of Reports to Choose from
Get a granular look of your device performances in one screen view
Data usage
Overview: Historic statistics dated back to one year
Data Trending Chart: Divided by WiFi and cellular usage
Top 10 Consuming Apps: Identify abnormal app activities
Device list with detailed info
Admin & member account activity logs
Application versions
Device Availability
Device health indicators (coming soon)
Screen-on time
Remote connection history
SIM card status (coming soon)
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Member Management
Assign different roles and device permission to your team to further protect your device's data
security.
There are three different roles to assign:
Admin: An Admin has full accessibility to manage and
control all enrolled devices in Admin Console.
Team member: A Team member can only access and
manage devices assigned to him/her by Admins
Viewer: A Viewer has limited access to assigned
devices during specific time frames. They can only use
“Remote Camera” and “Remote View” Mode.
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Admin
Team member Team member
ViewerViewer Viewer
Roles/Accessibility
Access to Devices
Remote View
Remote Camera
Remote Control
Invite Members
Full access Limited access No access
Admin Team Member Viewer
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Batch Mode
Easily transfer and delete files across
multiple devices all at once.
Push group notifications to specific devices
or device groups
Prevent data breach across different users
Efficiently manage your team and devices
internationally
Device Grouping
Categorize your devices in groups
according to different business types or
clients.
Unattended Remote access
and control
Remotely access and control unattended
Android devices from your desktop.
Remotely view your device's screen
Remotely lock or reset devices
Remotely update or uninstall apps
Tagging enables easy identification of devices
within the console
Using the filter to view the relevant list of devices
that have added tags
Tags
You can add tags to your devices for better
management.
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Successfully connected to the unattended device
Send
Remote Support
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Lock apps into single-app/multi-app mode
Block websites or lockdown browser
Customize the interface of your device for
brand identity
Kiosk Mode
Kiosk Mode is a device lockdown
mechanism that limits your users' usage
with the managed devices.
Password management: password
complexity setup, force password
configuration, or password removal
App allowlist/blocklist: allow only trusted
apps to be run/block certain apps from
being installed or used on managed devices
Device restrictions: : Functionality limits
(sound/video recording, prevent screen
capture),Safety (factory reset, FRP, developer
mode, safe mode, USB connection),
Compliance management, Apps(allow
unknown sources/uninstall app, app
permission settings), Tethering(disable
hotspots, etc)
General settings: APN, VPN, credential, device
language, time zone
Kiosk activation: enable/disable kiosk mode
Calls: setting SIM card binding, allowed
numbers, and importing contacts
Policy
Policy offers a broad array of settings that
enable you to impose restrictions on
managed devices, enhancing your
company's security and safeguarding its
data.
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Google Play Store - Manage apps on your
corporate-owned GMS devices
Enterprise app store - Create your own app
library for internal use
Staged Rollouts-Update apps by percentage,
locations or device groups to prevent total
breakdown
Test Release-Run tests before publish official
updates to avoid unexpected errors
Scheduled Release-Schedule specific time
for app updates to avoid business hours
Forced Installation-Remotely installor replace
broken apps without manual intervention
Application Management
Services(AMS)
AMS offers flexible methods for businesses to
remotely update, install, or uninstall apps on
managed devices. You can use:
Track the device's location
Track the device's path history
Create digital geofence and workflows
Set up notifications when workflows are
triggered
Geofence
Geofence allows businesses to track all of the
deployed devices for higher productivity and
efficiency.You can:
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MDM Solution for Industries
Scenario
Digital Signage
“Remotely auto update and uninstall apps without manual interference”
Solution
Hotel California introduces digital display boards in their lobby and reception area.They use digital
signage to showcase their hotels, special offers and events. They even created their own hotel
booking app to engage more with theircustomers. Now, if today they decided to update their in-
house apps and apply these changes inevery digital signage they've deploved across the whole
country, how can they accomplish this?
With basic remote control and AMS, businesses can easily update/uninstall apps or reboot
unattended Android devices in a less costly way.
Other industries
Airlines and Airports, Casinos, Restaurants, Healthcare, Education, Banking, and more.
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MDM Solution for Industries
Scenario
IT Services
"Remotely view, control , and troubleshoot unlimited devices more efficiently"
Solution
FutureTech Inc. is an IT company that offers software services to SafeAlways Insurance. SafeAlways
distributes Android tablets to their sales so they can showcase their products to their customers and
close deals more efficiently. When FutureTech published a new app version on SafeAlways’ Android
tablets, there was an error message. And now IT support agents want to replace broken apps on all
the unattended devices, how can this be done?
An IT professional at FutureTech navigates to AMS and then App Library. He selects the App and
device group, then runs Forced Installation to replace the broken apps on all unattended devices
from SafeAlways right away.
IT professionals can further use Kiosk Mode to lockdown specific applications on devices, and even
configure Wi-Fi settings to reduce workload and improve productivity.
(Note: For GMS devices, the IT professional can also push the apps silently via the Managed Google
Play Store)
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MDM Solution for Industries
Scenario
Logistics
Remotely lock devices from frequentuser misuse and data cost
Solution
Evergreen Logistics dispatched several Android tablets to their drivers and doesn't want employees
to use other non-work related apps and websites. How should the company prevent these device
misuse from happening so frequently?
By using Kiosk Mode, businesses can lockdown applications on their Android tablets. Drivers are only
allowed to use company-owned apps at work. Additionally, owners can block websites such as
YouTube and Facebook on the tablets so drivers won’t be able to access these pages and waste
unnecessary data cost. This way, even your employee with zero IT background won’t have any
trouble using the device at work.
With the growing demands for touchless delivery, many logistics companies are now implementing
mobile device management solutions to minimize IT workload and save operational costs.
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SCAN ME
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Our Customers
Website：www.airdroid.com/business
Sales inquiry: [email protected]
Customer Support：[email protected]
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Review Recognitions
Follow the steps below to start using AirDroid
Business
Get your 14-day FREE Trial HERE (No credit card required).
Verify your email address
Complete your device enrollment
1
2
3
*1f you don't find our welcome letter in your inbox,remember to check your Spam or Trash folder.
*Please note it's NECESSARY to complete binding your devices before you can start remotely managing your
devices.
Resources
How to enroll my devices? AirDroid Business Help Center
