Application
Management Services
The Ultimate Guide:
airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
Datasheet
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
2
CONTENT
What is Application Management Service —————03
Progress Monitoring —————09
Force Installation —————10
Challenges of Managing App Updates Across Devices —————04
Configure Apps —————11
Application Management Key Features —————05
App Data Usage Report —————12
App Install and Uninstall —————06
Application-related Alerts —————13
Staged Rollout —————07
Managed Google Play Store —————14
Scheduled Release —————08
Create In-house App Library —————15
Customize Your Private App Library —————16
How to Get Started? —————17
Our Customers —————18
Review Recognitions —————18
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
3
Application management service (AMS)
refers to the process of deploying, testing,
managing and maintaining applications
used within an organization to have
absolute control over app updates,
releases, and troubleshooting on remote
devices.
The service is usually provided by third
parties to take the load off patch releases,
bug fixes, and monitoring tasks. Businesses
of all sizes are able to improve efficiency
with the support of AMS.
It includes mobile application
management (MAM), which helps
enterprises to install, remove, update, and
configure settings on mobile devices.
Application management helps admins
further secure app data and enforce
device policy to limit data sharing outside
the organization. Most importantly, it allows
IT admins or business owners to have
granular control over the apps on these
commercial devices and tablets.
Tasks such as app testing, staged rollouts,
scheduled release, and customized in-
house app library can all be achieved
through a centralized dashboard. Let’s take
a closer look now!
What is Application Management Service?
Daily Active Devices
4
Challenges of Managing App Updates Across Devices
Managing app updates and install across a large deployment is no easy task. Some of the familiar
challenges include:
The traditional way of going to devices and push the update button one by one is no longer valid in
today’s mobile-driven business environments. Some companies have devices in the field and
operated by staff without IT knowledge. Some companies manage devices that are unattended
and don’t even have staff around to help with the update. Businesses need a way to streamline the
update processes.
For businesses that are managing devices at a national or global scale, whether it is for clients,
partners or a remote workforce. Different time zones, business hours, device types, service types,
and many other scenarios render the update task impossible. Businesses need to be able to rollout
an update based on selective and flexible criteria.
The last thing an IT manager needs is having to face large-scale update failures, especially when
the devices are what drive the services of a business for customers or employees. Businesses need
to make sure that they have a way to test and rollout updates in batches, instead of rolling out
100% at once.
Manual vs automatic
Different business needs
Risk and security during updates
Challenges of
Managing App
Updates Across
Devices
Manual vs automatic
Different business needs
Risk and security during updates
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
5
App Install
Staged Rollout
Progress Monitoring
Configure Apps
App Data Usage Report
App Uninstall
Scheduled Release
Force Installation
Application-related Alerts
Application Management Key Features
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
6
App Install and Uninstall
As mobile devices get more involved in the
corporate workforce, apps for work become
a key factor in raising productivity. However,
asking employees to download work apps
on their own might be insecure, for instance,
installing wrong or pirated applications
from unknown sources. More, it's difficult for
the organization to know the installation
status.
Uninstalling apps on managed devices is
just as simple. You can remove certain apps
individually or in batches from the device.
This strengthens the app management
capabilities of enterprises.
The MDM solution relieves app
management troubles. AirDroid Business
provides an App Library to facilitate app
installation. Supporting Managed Google
Play Store, you can easily add apps to the
library and then release them to devices
over the air. Certainly, it also works on
company-owned apps.
If you only want to erase app data instead
of the entire application, AirDroid Business is
available to do that.
When it comes to tracking install and
uninstall status, the dashboard of Apps on
Devices shows an app list containing
names, device installed number, and
related download versions. And the uninstall
history gives advanced details on the
uninstalled device name, uninstall date and
etc.
After distribution, employees can install
apps listed in the App Library. You can view
the installation status instantly and keep
tracking to see if the apps are running on
devices.
App Install App Uninstall
Security starts with understanding how developers collect
and share data. Data privacy protections and security
measures may vary based on your usage, region and user
age. Such information is provided by the developer and
may be updated over time.
LinkedIn makes it easy for you to access useful
information and meet fellow professionals. Build career
contacts, learn about the latest industry news, and find
your dream job!
Linkedln
Google Chrome
Google chrome
Gboard - Google Keyboard
Zoom
Biz Daemon
Library Updates
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
7
Staged Rollout
Enterprises need to constantly update apps to fix errors, improve user experience,
and stabilize performance.
Companies need to regularly keep their apps up-to-date in order to maintain their high service
quality.
Contained within the staged rollout feature, running an in-app test update is another way to
ensure your business app is working properly before releasing it to your end users.
Hence, if your business is using different Android-based device brands such as Samsung, Huawei,
Xiaomi, or OnePlus, you’ll be able to identify bugs and troubleshoot issues for each device model in
advance. This way, you can promise a better user experience for your clients or employees once
you release the app officially.
Test release can be used as a stand-alone feature. When processing, you can choose up to 10
devices to publish the app update version for every test run. A history dashboard is placed on the
same interface to help track release status at once.
Run App Tests Before Release
AirDroid Business Staged Rollout supports your update reaches based on the following:
Specific countries and areas;
Device info like IMEI, SNID, and others;
Device groups.
Notably, rollout by percentage is supported, which is based on the total device number. In this way,
you can limit issues in your release.
With Staged Rollouts, you are able to minimize the impact on your businesses and IT workload at
the same time.
For enterprises with a large fleet of devices distributed out there, Staged Rollout greatly helps
organizations save operational costs and on-site travel time considerably when releasing apps to
the public.
Staged rollout is a method to ensure the update is going smoothly. It allows admins to roll out app
updates gradually according to different dimensions, such as locations, device types, and groups,
to prevent complete device malfunctions when you need to update apps across devices
simultaneously.
Use Staged Rollout for App Updates
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
8
Scheduled Release
It’s imperative for businesses to keep their apps at the latest version and create more engaging
user experience. In order to avoid end user’s inconvenience during hectic business hours, you can
use Schedule Release to set up the time to update apps automatically or the time you want to
release an app onto your devices. You can also select your time zone, specific time and date for
your Schedule Release.
For example, if your devices are distributed in different countries, you may remotely schedule your
apps to auto-update at its corresponding time zone. Alternatively, if you’d like to immediately
publish your app updates, you can select Standard Publishing in AirDroid Business Application
Management Service. And don’t forget, you can always run a test update before activating a
formal release.
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
9
Progress Monitoring
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
After you have published the update, you can then monitor the progress, including:
Overall rollout progress
Release history
Release device groups, name, and model
App data
Active device number
The adoption rate of different app versions
10
Force Installation
One stunning point of using it is that you can retain force-installed apps on devices. For example,
when you force install Google Play apps on employee devices, the device users will have no
permission to delete them.
Force Installation is an effective feature for unattended devices as well. It's particularly useful
because technicians won't waste time traveling a long way to enable manual app updates and
downloads. It can also prevent non-tech savvy users from tampering with the device to further
ensure mobile app security. Industries that implement digital signages or mobile kiosks can keep
track of their remote screens at all times and react faster when a device error occurs.
In the case of serious app errors or bugs, IT admins can enforce app
installation or replacement immediately using Forced Installation. This
feature allows admins to remotely install an app on devices without
user interaction during installation and remain silent throughout the
entire process. Your current running business will not be interrupted.
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
11
Configure Apps
An in-depth app management feature is necessary for secure and standardized application
usage during work. App configuration is what helps. It allows the admin to manage app settings
and control user permissions in one place.
Significantly, applications provided by Google, like Chrome and Gmail, have additional
configuration capabilities. Take Chrome for instance. The admin is able to allow access to a list of
URLs or block certain URLs on the browser. What's more, configure settings for network, security,
search, and others are available.
You can use AirDriod Business to configure supported Google Play apps. Capabilities include：
Configure automatic update rules, such as disable auto-update; update only in Wi-Fi network; defer
update; etc.
Configure app permission settings, such as allow or disallow accessing location and others.
Configure user permissions for apps running on the devices.
Others
Automatic update
App permissions
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
12
App Data Usage Report
Data usage is an essential aspect of monitoring abnormal app use. This greatly helps reduce
company costs on data traffic. In AirDroid Business, you can monitor how apps consume data.
Last but not least, all apps can be monitored effortlessly in All Applications reports. In the console,
you can view details including the app name, version, device installed number, the last updated
time, specific device groups and names.
What details are included in the report? Here're some:
Data usage overview
Data usage trend for Wi-Fi data and cellular data
Data consuming apps with ranking and details
Data usage status for each device
32.00 28.70 168.22 624.26
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
13
Application-related Alerts
The application-related alerts feature is another monitoring mechanism to add security and
streamline the device management process.
You can create alerts to monitor the app
running status, foreground app status, app
cellular data usage, etc. When an alert is
triggered, the administrator will receive an
email notification so as to check the situation
at once. As it should be, notification settings
and the notification list are available to be
configured.
If you want to handle triggered alerts
immediately, the automated workflow feature
can help with remote reboot, screen off,
factory reset, and more.
Application-related alerts are useful to
improve response capabilities for your
business. In practice, bugs in an application
might occur in a self-checkout kiosk. Using
alerts and automated workflows will prevent
customers from using this machine and
minimize customer losses.
Create Alerts
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
14
Managed Google Play Store
Managed Google Play is an enterprise version of
Google Play Store that allows organizations to
establish their internal Android app markets,
and bring security and scalability to application
management.
It works on devices enrolled via Android
Enterprise. The organziation can:
Add approved apps to the store and deploy
Configure app auto-update rules in bulk or
selectively
Force install apps
Configure app settings and permissions
In the enrolled device, you will see the Managed
Google Play app library with all approved apps
listed. And the device user can install them as
needed.
One benefit to use Managed Google Play is
security. Only personnel within the company
have the authority to access this internal app
library. Additionally, it can block unknown app
resources, which creates a safe environment for
employees to use work apps. More, app update
and install status monitoring will be easier.
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
15
Create In-house App Library
AirDroid Business App Management Services enables users to create and update their in-house
applications, upload an installation package (APK), write app introductions, upload screenshots,
and set up the publication of these apps. Businesses can also have their company-owned app
library to make app management more efficient.
Upload and customize app details: you can fill in the app details, such as the name of the app, short and
long description, icon image, and screenshots.
Multi-language support: create different language sets for your apps if you are publishing the apps in
different languages.
Add release notes: add update information like modifications and notes for each update.
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
16
Customize Your In-house App Library
The AirDroid Business Application Management Service (AMS) enables users to fully customize their
applications for brand cohesiveness. Administrators are able to customize the app’s name, icon,
launching page, and the images on the user interface.
1. Launch page settings
2. Organization App Library Interface Settings
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
*To view the full feature list & comparison, please visit our
pricing page or scan the QR code →
*For additional resources, go to our blog, datasheet library,
and help center to find more.
SCAN ME
Resources
17
How To Get Started?
How to create and update apps for AirDroid Business
Staged Rollout for AirDroid Business
Test Release and Formal Release for AirDroid Business
Apply for AirDroid Business Free Trial HERE
Login to AirDroid Business Admin Console and enroll your devices
Manage your apps on your selected devices
1
2
3
Have questions? Schedule a demonstration where
our consultants will walk you through the products
and give MDM planning advice most suitable for
your organization!
BOOK A DEMO
Get a 15-minute FREE Demo
Now
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
| airdroid.com/business | Datasheet | Application Management Services Ultimate Guide
About Sand Studio
Sand Studio is a customer-first company that
builds software designed to improve efficiency
and productivity for individuals and business of
all sizes. Our solutions include mobile device
management, remote control, and remote
support.
Copyright © 2024 Sand Studio, Singapore
Business sales & partnership
Technical support
Contact Us
18
Our Customers
Review Recognitions
