MANUAL
#201- 20050 Stewart Crescent, Maple Ridge BC, V2X 0T4
[email protected] | (604) 465-6886 Ext 105
HOMEOWNER
Page 1
Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
WELCOME HOME
Congratulations on the purchase of your new home with Epic Homes, and welcome to KANAKA SPRINGS!
Now that you have purchased your new home, it’s time to get to the exciting part – moving in!
Epic Homes is committed to providing you with a smooth and worry-free transition into your new home. That’s
why we have assembled a team of dedicated customer care specialists to assist you with any inquiries you may
have during your move.
This homeowner manual has been created to provide you with a quick reference to helpful information,
customer care procedures and maintenance guidelines for your new home. Please take a moment to review the
information in your manual and should you require further assistance please contact our Customer Service team
at [email protected]o or (604) 465-6886, ext. 105.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Table of Contents
INTRODUCTION & NEXT STEPS
Welcome Home………………….………………………………………………………………………….....................................................
Page 1
Emergency Phone Numbers…………………………………………………………………………………………………………………………..
Page 3
Community Information & Services………………………………………………………............................................................ Page 3
Important Move-In Reminders……………………………………………………………………………………………………………………….
Page 4
Active Construction Zones…………………………………………………………………………………………………………………..
Page 4
Home Services Set-Up…………………………………………………………………………………………………………………………
Page 4
Mail Keys………………………………………………………………………………………………………………………………………………..
Page 4
Garbage Pick-up, Recycling, Composting & Garden Trimmings………………………………………………………..
Page 4
DEFICIENCIES AND SERVICE REQUESTS
Interior Deficiencies……………………………………………………………………………………………………………………………………..…..
Page 5
Warranty Guidelines……………………………………………………………………………………………………………………….………
Page 5
Limits and Exclusions……………………………………………………………………………………………………………………………..
Page 5
Manufacturer’s and/or Suppliers Warranties…………………… …………………………………………………………….…… Page 6
Third Party Home Warranty Provider – WBI Warranty Insurance..........................................................
Page 6
2-6-12 Month Service Program……………………………………………………………………………………………………….…..
Page 7
How to Submit a Service Request………………………………………………………………………………….……….
Page 7
Maintenance of Your Home……………………………………………………………………………………………………………….……..……..
Page 8
Roof Leaks………………………………………………………………………………………………………………………..……………..…….
Page 8
Gas……………………………………………………………………………………………………………………………………..…………….…….
Page 8
Heating.……………………………………………………………………………………………………………………………..…………….……. Page 8
Burst Water Line………………………………………………………………………………………………………………..……….…….…..
Page 9
Frozen Water Line………………………………………………………………………………………………….…………..…………………
Page 9
Walks & Driveways……………………………………………………………………………………………………..……..……….….…..…. Page 9
New Turf……………………………………………………………………………………………………………………..………………..…….….
Page 9
APPENDICES
Appendix A: SHAW “Welcome Home” Package Offer………………………………………………………………….…….…..……
Page 10
Appendix B: Quartz Surface Maintenance…………………………………………………………………….…….………………..………...
Page 13
Appendix C: Garage Door Maintenance……………………………………………………………………………….……………..….….......
Page 17
Appendix D: Site Map……………………………………………………………………………………………………………….………………....…….
Page 19
Appendix E: Amenity Map….…………………………………………………………………………………………….……..……………….….…….
Page 21
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Emergency Numbers
POLICE
11990 Haney Pl, Maple Ridge, BC V2X 9B8
911
(non-emergency: 604-463-6251)
AMBULANCE/HOSPITAL
11666 Laity St, Maple Ridge, BC V2X 7G5
911
(non-emergency: 604-872-5151)
FIRE
22708 Brown Ave, Maple Ridge, BC V2X 9A2
911
(non-emergency: 604-463-5880)
BC Hydro
1 (888) 224-9376
FORTIS BC
(604) 576-7000
POISON CONTROL CENTRE
(604) 682-5050
Community Information & Services
City of Maple Ridge
11995 Haney Pl, Maple Ridge, BC V2X 6A9
Web: www.mapleridge.ca
Tel:
(604) 463-5221
Fax:
(604) 467-7329
After Hours:
(604) 463-9581
General Enquiries Email:
enquiries@mapleridge.ca
Ridge Meadows Hospital
11666 Laity St, Maple Ridge, BC V2X 7G5
Web: www.fraserhealth.ca
Tel:
(604) 463-4111
School District 42
22225 Brown Ave, Maple Ridge, BC V2X 8N6
Web: www.sd42.ca
Tel:
(604) 463-4200
Public Transit
Translink
Web: www.translink.bc.ca
Tel:
(604) 953-333
Leisure Centre
11925 Haney Pl, Maple Ridge, BC V2X 6G2
Web: ww.mapleridge.ca/parksandrec
Tel:
(604) 467-7322
Library
22470 Dewdney Trunk Rd, Maple Ridge, BC V2X 7X7
Web:
www.fvrl.bc.ca
Tel:
(604) 467-7417
Service BC Centre/ICBC Driver Licensing Services
22470 Dewdney Trunk Rd #175, Maple Ridge, BC V2X 5Z6
Tel:
(604) 660-2421
Cable/TV Provider: SHAW
11850 224 STMaple Ridge, BC, V2X 8S1
Web: www.shaw.com/welcomehome
Tel:
(778)-306-9936
Albion Sports Complex
23778 104 Ave, Maple Ridge, BC V2W 1B8
Tel:
(604) 467-7346
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Important “Move-In” Reminders
Active Construction Zones
A friendly reminder to all homeowners that Kanaka Springs is an active construction site and some
areas will be closed to residents during ongoing construction. For safety purposes, no access is
permitted under any circumstances unless escorted by Epic Homes staff. Thank you for your
cooperation.
Set Up Your Home Services
The Homeowner is responsible for arranging hook-ups for all home services, such as Hydro, Fortis,
cable, and telephone. Please contact the company concerned directly.
BC HYDRO
Visit www.bchydro.com or call 1 (800) 224-9376
FORTIS BC
Visit www.fortisbc.com or call 1 (888) 224-2710
SHAW PHONE & CABLE
Call 1-888-817-8997 or visit shaw.ca/welcomehome
IMPORTANT REMINDER: Epic Homes has partnered with Shaw to provide
you with a “Welcome Home Package” including special offers and rates.
Please refer to Shaw Offer Letter in Appendix A Page 10.
Mail Keys
To get your mail keys please contact Canada Post at 604-463-3651
Maple Ridge location: 20800 Lougheed Hwy, Maple Ridge, BC V2X 0V2
Or request online at https://www.canadapost.ca/cpc/en/personal/receiving/manage-
mail/community-mailbox.page.
Garbage Pick-Up, Recycling, Composting & Garden Trimmings
Maple Ridge residents are responsible for their own waste removal. Private collectors can be found on
the Ridge Meadows Recycling Society at
https://rmrecycling.org/recycling-pickup/garbage-
disposal-in-maple-ridge.
Please visit https://www.mapleridge.ca/356/garbage-recycling-composting for more information
on garbage, recycling, and compost disposal.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Interior Deficiencies
Epic Homes shall provide an all-inclusive, comprehensive one-year warranty to the Purchaser for
replacement or repairs to their home, because of defects or product failure.
Warranty Guidelines
Epic Homes provides the following warranties for your home:
1. All defects in the house, whether structural or otherwise, either caused by materials or workmanship,
as agreed upon by both parties.
2. All appliances purchased with home.
3. All plumbing including plumbing fixtures, bathroom fixtures (including toilets, tubs, showers, sinks),
hot water tanks, waterlines and drain lines.
4. All electrical and electrical fixtures, including switches, plugs, wiring, and light fixtures.
5. All mechanical installations, including furnace and water heater.
6. All cupboards, vanities, cabinetry, and countertops.
7. All roof systems including trusses, roof coverings, gutters, and downpipes.
8. All exterior finishing composed of wood, metal, or plastic, but not paint.
9. At the one-year anniversary we attend to drywall touch-ups and nail pops
(excluding paint touch-ups)
• For terms and duration of coverage of each component, please visit:
www.wbihomewarranty.com
Limits and Exclusions
1. No claim may be made under this warranty where the Purchaser has not purchased the warranted
item through Epic Homes.
2. This warranty is for defects in workmanship and/or materials and shall not extend to “normal” or
“reasonable” wear and tear, damage, accidents, alterations by the Purchaser, misuse, abuse or
neglect, fire, or Acts of God.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
3. Should the warranted item have been discontinued by the manufacturer, Epic Homes reserves the
right to replace the warranted item with a product of equal or greater value than the warranted item.
4. No claim may be made by the Purchaser under this warranty where the Purchaser has received
warranty coverage directly from the supplier or manufacturer of the warranted item.
5. No claim may be made by the purchaser under this warranty against Epic Homes after the expiration
of one year from the date of possession of the dwelling house by the Purchaser.
6. Epic Homes shall be responsible only for the repair and/or replacement of the materials and/or
products contained in the original specifications as outlined in the Purchase Agreement between Epic
Homes and the Purchaser. Any deviation from the material and/or product specifications may result
in this warranty being void regarding such materials or products.
7. Epic Homes retains the right to determine whether defective materials or products are to be repaired
or replaced. Subject to Homeowner Protection guidelines. Read more at:
https://www.bchousing.org/publications/Residential-Construction-Performance-Guide.pdf
8. All paint, exterior or interior is excluded.
9. Grass and shrubs are excluded.
10. Driveways and walks are excluded.
11. Fences are excluded.
Manufacturer’s and/or Suppliers Warranties
Epic Homes and the purchaser acknowledge and agree that certain products in the dwelling will have
warranties from either the manufacturer or suppliers that may exceed, in length of time, the Epic Homes
warranty contained herein. Epic Homes and the purchaser covenant and agree that the Epic Homes
warranty will not, in any manner, restrict the purchaser from claiming under their manufacturer’s or
supplier’s warranty.
Third-Party Home Warranty Provider
Your home warranty has been administered by WBI Warranty Insurance Agency. For more information
on your home warranty and protection or to make a direct inquiry please visit www.wbihomewarranty.com
or call (604) 639-2924.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Epic Homes 2-6-12 Month Service Program
Epic Homes is proud to provide our homeowners with quality homes and valuable service even after you
have occupied your home. That’s why we offer three service opportunities for homeowners during their
first year of occupancy to address material or labour defects on the interior of your home.
How to Submit a Customer Care Request
1. Unless service is of an emergency nature (emergency service is generally considered that which
affects electrical, heating, or water supply), please submit all service requests via our online service
form at
www.epichomes.info/service-request/
2. Do not give service requests to your sales representative or construction superintendent. Any
items verbally discussed with site staff are not considered outstanding. They must be sent to our
service department using the acceptable forms of service listed above.
3. Any items noted on the pre-occupancy walk-through sheet will be addressed within 30 days of
occupancy.
4. Your first service request can be submitted on or before the date of 2-month occupancy. The next
service request can be submitted on or before the day of 6-month occupancy. Final service
requests must be submitted on or before the 1-year anniversary date. Drywall-related deficiencies
will be addressed at the year-end service appointment to account for the settling of the home,
most of which should have occurred by this time.
5. Should any trades need to return to your home, Epic Homes will notify the trade and coordinate an
appointment.
6. If items arise after the anniversary date, please transfer them to the next service request.
*Please note: Items such as scratches or dents in glass, damaged hems, sinks, countertops, flooring &
appliances will
only be warrantable if they are noted before occupancy.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Maintenance of Your Home
Your new home will require regular preventative maintenance to preserve its beauty, value, and Home Warranty
requirements. Preventative maintenance on your home should begin when you move in. Read the following
sections of this manual to become familiar with a few basic practices and procedures for maintenance. You may
also refer to your WBI Warranty manual, for more information please visit www.wbihomewarranty.com.
Roof Leaks
If at any time a roof is leaking, be sure to check for the following:
1. Missing roof shingles
2. Ice damage
3. Debris on the roof
4. Plugged gutters or downspouts
Until the leak is properly repaired, you as the homeowner have an obligation to mitigate (protect) your
home from further damage. Place a bucket under the leak and contact our service team if this appears
to be related to the construction of the new home.
Gas
If at any time you smell gas in your home, you should leave your home and contact the gas supplier
immediately. They are best to inspect and advise of any issues.
Heating
If your furnace does not operate properly, you should check to ensure the breaker has not tripped and
refer to the furnace manual for pilot light lighting instructions. You should also check the thermostat
settings, to ensure it has not been turned down. Contact your builder (if warranty-related). If the Heating
component of your warranty has expired (2 years) then you should contact a trained and qualified
professional to rectify the issue.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
Burst Water Line
A water line can burst due to a number of different reasons. What is important here is to stop the water
from flowing into your home in order to prevent extensive damage to your home and property. If a burst
water line happens between a fixture and a shut-off valve, then shut off the water at the valve
immediately. If no shut-off valve exists, then shut the water off at the main water shut-off, which is
usually located where the water line enters your home (crawlspace or basement). It is also recommended
to shut off your hot water tank to prevent overheating.
Frozen Water Line
When garden hoses are left attached to the hose bib in the winter, and they have not been properly
drained, freezing of the water line can occur. Disconnect all exterior hoses from hose bibs before the cold
weather begins. If there is a leak in the pipe, then follow the steps above in “Burst Water Line” and contact
your builder (if warranty-related), along with your property insurance company.
Walks & Driveways
Seasonal temperature and precipitation variations may cause cracks in walks and driveways. In addition,
frost penetration may raise sections to change the direction of surface drainage. Affected areas may
return to their original position in warm weather. These results of climatic and other natural causes are
beyond the builder’s control in most instances. Your driveway was designed and constructed for use by
passenger cars or light delivery vehicles and not by heavy trucks.
Your concrete driveway will be subjected to additional freeze-thaw cycling due to the influence of salt
applied to the streets. It is advisable to remove this accumulation of salt “slush” (which may drop off your
vehicle in the driveway) to prevent surface damage. Concrete sealers that are commercially available may
reduce damage due to the salt influence.
CAUTION: Avoid the use of chemical de-icers. These products can be harmful to concrete surfaces
as they may cause surface damage.
New Turf Alert
Please be aware, your turf is new and is sensitive to hot weather. You must water your lawn thoroughly
and often to ensure it does not die back. The turf is not covered by warranty and is your responsibility.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
APPENDIX A:
SHAW “Welcome Home” Package Offer
Take advantage of exclusive deals
on Internet, TV, and Mobile.
FIBRE+ INTERNET
SAVE 30%
1
FIBRE+ INTERNET & SHAW TV
SAVE 40%
1
CONTACT US TODAY.
Scan to chat, Email [email protected]
or call 1-888-817-8997.
$50 activation fee applies.
7
|
Includes Easy Self Connect kit and priority shipping to your door.
6
ON 2-YEAR VALUE PLAN ON 2-YEAR VALUE PLAN
THE SHAW ADVANTAGE
FIBRE+ INTERNET
With next-generation WiFi 6 technology
2
on Western Canada’s fastest and most
consistent Fibre+ network
*
, everyone in the house can game, stream, and surf, all at the
same time.
ALL YOUR ENTERTAINMENT IN ONE PLACE.
Watch the hottest live and On Demand TV shows, movies, and sports—plus Netflix, Prime
Video, Crave, and YouTube all with Shaw TV. Plus enjoy all your content wherever you go
with the Shaw TV app.
3
ADD SHAW MOBILE. SAVE HUNDREDS.
4
Add Mobile to your Fibre + Internet and save big. Choose By The Gig, Unlimited, or both,
so everyone gets what they want.
CANADA’S LARGEST
WIFI NETWORK.
5
Enjoy exclusive access to 100,000 Shaw Go
WiFi hotspots across Canada to save on data
and stay connected even when you’re away
from home.
EASY CONNECT.
6
Have a Self Connect kit delivered right to
your door for free, with all the equipment
you need to get online in minutes. Or
have one of our expert technicians
optimize your install and ensure all your
devices are connected.
1. Savings based on comparing eligible 2-year ValuePlans to month-to-month services rates. Offer available to new and existing customers in eligible communities. Existing customers will be subject to any early cancellation fees that apply for
canceling an existing ValuePlan. Customers that have chosen a 2-year ValuePlan will receive a price guarantee on those base service(s).The monthly fees payable for the price guaranteed base service(s) during month 1 through 24 will remain fi xed
and not increase during the stated terms as a result of normal rate increases applicable to all Shaw customers. See shaw.ca/price guarantee for details. When subscribing to Shaw TV and Internet 2-year ValuePlan, customers receive up to two (2)
complimentary Shaw TV Players. Otherwise, a monthly rental fee of $5 per month per Shaw TV Player will apply. Early cancellation fees apply and will be calculated based on the number of months remaining in the 2-year ValuePlan multiplied by
the early cancellation fee ($20 per month for the Internet and TV agreement). Offer subject to change or cancellation without notice. © 2022 Shaw Communications. All rights reserved. All Shaw services are subject to our Joint Terms of Service,
Privacy Policy and Acceptable Use Policies located at www. shaw.ca. 2. Shaw’s Fibre+ Gateway 2.0 is WiFi 6 certifi ed. 3. CChannel availability is based on customer’s TV plan subscription and Shaw’s mobile distribution rights. Subject to Internet
connectivity. Watching Netfl ix, YouTube, hayu and Prime Video on Shaw TV uses your Internet service and will count toward your monthly data allowance. Netfl ix, Crave, hayu and Prime Video subscriptions required to access Netfl ix, Crave, hayu
and Prime Video content on Shaw TV and may not be included in your Shaw TV subscription. Netfl ix and related service marks are the property of Netfl ix, Inc. Crave TV and all associated designs are trademarks of Bell Media Inc. Amazon, Prime
Video and all related logos are trademarks of Amazon. com, Inc. or its affi liates. All rights reserved. All other images, artwork and trademarks are the property of their respective owners. Taxes extra. 4. Based on an eligible Internet and mobile
bundle plan from Shaw compared to a mobile-only plan. Eligible customers must be subscribed to an eligible Shaw Internet plan and reside within the Shaw wireless coverage area. For more coverage information see shawmobile.ca/coverage.
5. Based on number of access points. 6. Online orders or orders for 2-year ValuePlans where customers are adding a new service are eligible for no-fee installation. Internet customers and TV customers may be eligible to Self Connect certain
Internet and TV hardware with no-fee. Hardware Self Connect eligibility is determined at checkout. An installation fee of $50 will be applied for all other service and hardware orders. For customers that Self Connect hardware, the billing cycle for
the added or new service(s) will begin on the earlier of the date of hardware installation and activation or 6 days from the date of shipping. 7. A one-time, non-refundable $50 Activation Fee may be applied for new Shaw customers. Offer and
Activation fee are subject to change without notice.
CONTACT US TODAY.
Scan to chat, Email [email protected]
or call 1-888-817-8997.
Page 13
Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
APPENDIX B:
Quartz Surface Maintenance
Zone Stone Ltd
7-11720 Voyageur Way, Richmond
T: 604-370-1118 | E: info@zonestone.ca
Taking Care of Your Quartz Surface:
Quartz surfaces blend modern sophistication and timeless luxury with unbeatable
strength and durability. The ever-lasting finish requires only simple and routine care to
maintain its good looks. To clean Quartz, we recommend using warm water and a mild
detergent or quality spray and wipe type cleaner in order to enjoy enduring beauty and
unmatched performance for years to come.
Minimal Maintenance:
Virtually maintenance-free, Quartz’s hard, non-porous surfaces require no sealing to
renew its luster and are simple to be cleaned. In most cases, soap and water or a mild
detergent is enough to keep your Quartz surfaces looking like new. If necessary, use a
non-abrasive soft soap along with a non-scratch or delicate scrub pad. Afterwards,
thoroughly rinse with clean water to remove residue.
Stubborn Stains or Dried Spills
If needed, apply a non-abrasive household cleaner (a non-abrasive cleaner will not dull
the surface shine) and rinse to remove residue. To remove adhered material such as
Zone Stone Ltd
7-11720 Voyageur Way, Richmond
T: 604-370-1118 | E: info@zonestone.ca
food, gum, nail polish or even dried paint, first scrape away excess material with a
plastic putty knife and then use a damp cloth to remove any marks or residual dirt. For
extra-stubborn stains, a noscratch Scotch-Brite® pad is recommended along with the
non-abrasive cleaner such as Method Daily Granite.
Heat Tolerance
Quartz is more heat resistant than other stone surfaces including most granite, marble
and limestone; and is not affected by temperatures lower than 150°C (300°F).
However, like all stone material, Quartz can be damaged by sudden and rapid
temperature changes. Therefore, we suggest that hot pots and pans never be directly
placed on the surface. We also recommend a hot pad or trivet be placed on the surface
under cooking units such as electric frying pans, crock pots, or roaster ovens.
Scratch Resistant
Quartz is a highly scratch resistant surface; however avoid abuse of the surface by
refraining from using sharp objects such as sharp knives or screw drivers directly onto
the surface.
Zone Stone Ltd
7-11720 Voyageur Way, Richmond
T: 604-370-1118 | E: info@zonestone.ca
Cleaning Agents to Avoid
It’s important to be aware that like any other surface, Quartz can be permanently
damaged if exposed to strong chemicals and solvents that can damage its physical
properties. Never clean your Quartz surface with products that contain Quartz or
Methylene chloride, such as paint removers or strippers. Avoid the use of highly
aggressive cleaning agents such as oven/grill cleaners and dishwasher polishing agents
that have high alkaline/pH levels (pH 8.5 or higher). Products containing oils or
powders may leave a residue and should be rinsed off thoroughly. Should your surface
accidentally be exposed to any of these damaging products, rinse immediately with
clean water to neutralize the effect.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
APPENDIX C:
Garage Door Maintenance
#3, 1678 Fosters Way, Vancouver, BC, V3M 6S6 | Main: (604) 524-8444 | Email: info@creativedoor.com
https://www.creativedoor.com/locations/vancouver
PREVENTATIVE MAINTENANCE
Preventative maintenance is required on all garage doors, residential or commercial.
Garage doors vary in size, gauge of metals, and coil springs. We at Sam’s Garage Doors have devised
an easy three-step system to be conducted once every six months to help maintain the longevity of
life of your door and its parts.
1-CHECK YOUR BOLTS
Always make sure that there are no bolts loose or missing on your door. The garage door, because it
is always moving tends to shake and vibrate bolts lose. The backs of the hinges have leg bolts that
hold the hinges in place. The door opens and closes and therefore the hinge folds and sometimes
causes the bolts to come loose. Replace and tighten any loose bolts on the track and the hinges that
might need some attention.
2-NO DAMAGED PARTS
Doors get bumped and dented magically all the time. No one knows why! Always make sure the
tracks, panels, hinges and roller stems are not bent or split. If your panels or track are bent or buckled
this could cause pressure on some of the other parts and could cause the door to be put off balance
and therefore not allowing the door to open or close correctly. It could cause your hinges to split and
crack or even knock the door off the tracks altogether. If the door has extensive damage, have it
replaced or fixed right away before the problem gets worst. The garage door motor has a photocell or
laser that sits 6”-12” off the ground on the track by the door face. Sometimes these lasers are knocked
out of alignment, simply make sure that the yellow light, constant power, and the green light, the
alignment beam, are always on. If the green light is flickering just give it a slight adjustment up or
down until the light is solid again.
3-OIL
The door squeaks and clicks mostly because of dust and dirt. Simply spray all hinges, track, rollers, and
springs with wd-40 until the noise is removed. Never use grease on the door as it causes more damage
than good. Following these three simple steps will help keep the door working smoother and lasting
longer. If there are any questions or concerns, please call Sam’s Garage Doors.
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
APPENDIX D:
Site Map
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Epic Homes NE Albion JV
20050 Stewart Crescent #201,
Maple Ridge, BC V2X 0T4
(604) 465-6886 | service@epichomes.info
APPENDIX E:
Area Amenity Map
