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There will be occasions when logic models are not the most appropriate method to support
evaluation, for example, the linear approach of the classic logic model may not work with the
complexity of your programme.
Transformational change is increasingly being viewed through a complex systems lens (Best et al.,
2012). Greenhalgh et al. (2012) suggest a systems approach is beneficial for large-scale
transformation programmes, emphasising the need to incorporate analysis of the wider context in
addition to the “hard components”:
“Specifically, policymakers and programme architects who embark on complex change
efforts will, at any point in the unfolding of the programme (and perhaps also after the
funding period has ended), be implementing and/or seeking to sustain a particular set of
activities oriented to producing a particular set of outcomes. To that end, they should
undertake (or commission) an intervention-focused evaluation based on a set of hypothesis-
driven questions and (largely) predefined metrics. However, the programme will inevitably
encounter unforeseen factors and events, which, at least in the eyes of some stakeholders,
will necessitate changes to the protocol “on the fly.” These changes, and their ramifications,
demand rich processual explanations, for which a system-dynamic evaluation is needed. […]
But we believe it should be possible to set up a change programme and linked evaluation in
a way that anticipates and accommodates the flexible use and juxtaposition of both
intervention-focused and system-dynamic evaluation components.”
There is some literature (Hawe, 2015) suggesting options to build complexity into your model, such
as: including feedback loops in the model; expressing models in a cyclical rather than linear format.
However, there are other methodologies which may prove more appropriate, including: realist
evaluation and soft systems methodology.
These alternative approaches have in part,
developed, due to the difficulties in
demonstrating the impact of large-scale
change programmes (Blamey and MacKenzie,
2007). Both approaches recognise the
influence of context (e.g. political, social,
economic), arguing that impact cannot be
measured without this acknowledgement.
Context matters not just to be able to explain
outcomes but to understand what may be
transferable to other settings.
Alternative approaches to evaluation
“Systems theory is a specific way to
conceptualize the world around us. In
its broadest sense, a system consists
of elements linked together in a
certain way, i.e. inter-relationships
that connect parts to form a whole.
And it has a boundary, which
determines what is inside of a system
and what is outside (context or
environment).”
(Hummelbrunner, 2011)