JOB DESCRIPTION I. JOB TITLE Warehouse Manager Reports to

JOB DESCRIPTION

I. JOB TITLE Warehouse Manager

Reports to: Operations Director

Location: Florence, AL

Salary Range: $40,000 per year, full-time, plus benefits

Status: Exempt, full-time

II. BACKGROUND

The Food Bank of North Alabama is a nonprofit, tax exempt charity dedicated to hunger relief.

We serve the ill, children and neighbors at risk of hunger. Each year we supply more than

12 million pounds of food to people in North Alabama through a network of 230 charitable

feeding programs – including food pantries, shelters, soup kitchens and children programs.

We also pursue proactive solutions designed to end hunger by supporting local farmers and

improving our local food system.

II. JOB FUNCTION

The Warehouse Manager will operate a satellite warehouse operation dedicated to hunger

relief and the promotion of healthy local food access. The Food Bank of North Alabama’s

warehouses have a common goal of safely providing food to those in need, while adhering to

strict guidelines. The Florence warehouse location will operate under the same operational

procedures and policy regulations as the Food Bank’s main warehouse in Huntsville. The

position is hands-on and must be able to carry out a variety of manual and computer tasks

associated with the receipt, storage and distribution of food products. These tasks include

packing orders, unloading deliveries with a forklift, re-packing food products, operating

warehouse equipment, driving a van or a 26-foot refrigerated truck for food pickups/deliveries

plus general maintenance and cleanup. This position will have some supervisory responsibilities.

IV. DUTIES AND RESPONSIBILITIES

Supervisory Responsibilities:

 Motivate and supervise a small staff dedicated to food handling warehouse operations in a

manner that fosters an energizing, cooperative environment.

 Effectively communicate the Food Bank’s mission and goals as well as day-to-day tasks.

 Provide ongoing workplace training to operations staff members.

 Monitor work performance and offer job performance evaluations.

 Assist with a variety of food warehouse duties including receiving, inspecting, weighing,

tagging and sorting food products, pulling orders, loading orders and ensuring general

maintenance and janitorial duties are accomplished.

 Facilitate a culture of continuous improvement.

 Oversee equipment and building/facility needs, maintenance and repairs. This includes

forklifts, power jacks, cold storage, etc. Ensure optimal operating level of warehouse

equipment.

 Assist in supervision of volunteers.

 Oversee product flow in and out of the facility and anticipate needs in conjunction with the

Operations Director and Huntsville Warehouse Manager.

Inventory Control

 Support the Operations Director with inventory control, ensuring inventory counts are

conducted accurately.

 Work with the Operations Director to ensure product received and distributed is counted

accurately and input into our software system accurately.

 Assign appropriate storage locations for product, and ensure those assignments are carried

out.

 Proactively communicate to the Operations Director about food product needs.

Food Safety

 Work in tandem with the Executive Director, Operations Director, Huntsville Warehouse

Manager and Store Donation Program Coordinator on implementing the Food Bank’s

food safety plan.

 Ensure product received is inspected for quality control prior to storage and distribution.

 Assign daily, weekly, monthly and quarterly cleaning assignments, and ensure

assignments are completed including sweeping, moping, rafter sweeps, trash removal,

temperature checks, vehicle cleaning and inspections for pest entry points at the base of

doors or walls.

 Act as a key coordinator with the Operations Director and Agency Relations Manager

in food recall situations –overseeing proper product destruction.

Customer Service

 Provide excellent customer service to the charitable food programs we serve and assist with

communicating to our customers the foods available.

 Ensure warehouse staff provide excellent customer service. The Warehouse Manager must

lead by example to provide exceptional customer service to the volunteers and staff of

charitable feeding programs who source food items from the Food Bank’s warehouse.

 Supervise and support warehouse staff who check-out our customers - weighing the

customers’ food selections by product type (frozen food, dry goods, meat and produce),

documenting the weights in our inventory control system and generating invoices.

 Assist charitable feeding programs with loading product on their vehicles if necessary.

General Warehouse

 This position is a hand-on, active managerial position and will actively participate in general

warehouse activities.

 This position must be able to represent the Food Bank to the media, donors and the public in

the Shoals area. This may include attending events, speaking to groups, accepting donations

and being in photographs.

 Operate a forklift.

 Operate a 26-foot refrigerated truck or van to perform food pickups and deliveries as

needed.

 Operate electric pallet jacks and other warehouse equipment with proper certification.

 Oversee daily operations of the warehouse and in other activities as required or as assigned

by the Operations Director.

 Must be able to work in other warehouse locations as needed.

V. QUALIFICATIONS

Education and Experience

 Bachelor’s degree from an accredited college or university or the equivalent managerial

experience.

 A minimum two year’s supervisory experience.

 Organizational and planning experience.

Skills and Abilities

 Excellent communication skills: demonstrated ability to proactively communicate and build

rapport; listen and react appropriately; give and receive constructive feedback; present written

and oral information clearly and translate food safety requirements in simple terms.

 Approaches duties with a sense of urgency.

 Excellent customer service and interpersonal skills.

 Exhibits a friendly, professional demeanor and respect of others’ opinions and participation.

 Strong organizational and information management with an attention to detail and accuracy.

 Ability to work independently and as part of a team.

 Ability to meet deadlines and manage multiple concurrent tasks.

 Ability to quickly learn new policies and procedures, and navigate the language of food safety

compliance.

 Experience operating a forklift.

 Valid Alabama driver’s license with vehicle insurance.

VI. DESIRED CHARACTERISTICS

 Outgoing and communicative by nature.

 A motivated candidate who is exceptionally talented at multi-tasking physical, supervisory and

administrative responsibilities with focus and attention to detail.

 Strong time management.

 Strong problem-solving skills in a team approach.

 Proven ability to motivate others and foster an energizing, cooperative environment.

VII. ESSENTIAL PHYSICAL REQUIREMENTS

 Ability to use a computer and inventory control software.

 Accurately use basic math skills.

 Able to lift and carry food inventory weighing up to 65 lbs.

 Ability to drive a box truck, experience preferred.

VIII. APPLICATIONS

To apply, please submit the following by close of business Jan. 18, 2021, to jobs@fbofna.org:

1) Application – please download an application from

https://www.foodbanknorthal.org/jobs-2/

2) Cover letter

3) Resume

The Food Bank of North Alabama is an equal opportunity employer and provider.

This job description does not constitute a contract. Thank you for your interest.