American Airlines, Inc. 1 August 6, 2021
Request for Proposals
to
Develop, Market, Lease, and Manage
Food and Beverage, Travel Essentials, Specialty Retail,
Duty Free and Services Concessions
at
John F. Kennedy International Airport, Terminal 8
Issued by:
August 6, 2021
American Airlines, Inc. 2 August 6, 2021
Request for Proposals to
Develop, Lease, Market and Manage the Concessions Program at
John F. Kennedy International Airport, Terminal 8
American Airlines, Inc.
TABLE OF CONTENTS
I. INTRODUCTION AND SCHEDULE ..................................................................................................................... 4
II. CONCESSIONS PROGRAM VISION ................................................................................................................... 5
III. JFK T8 BACKGROUND AND PROGRAM DATA .................................................................................................. 6
A. HISTORICAL ENPLANEMENTS .................................................................................................................................. 6
B. NONSTOP DESTINATIONS SERVED FROM TERMINAL 8 (SUBJECT TO CHANGE) ................................................................... 7
C. EXISTING CONCESSIONS PROGRAM .......................................................................................................................... 8
IV. ONGOING IMPROVEMENTS AND CHANGING PASSENGER MIX ....................................................................... 8
A. ENPLANEMENT FORECAST ...................................................................................................................................... 9
V. DEVELOPMENT, MARKETING, LEASING AND MANAGEMENT OF THE PROGRAM .......................................... 10
A. INITIAL RESPONSIBILITIES UPON EXECUTION OF CONTRACT ......................................................................................... 10
B. ONGOING RESPONSIBILITIES UPON EXECUTION OF CONTRACT .................................................................................... 12
C. STREET PRICING REQUIREMENTS ........................................................................................................................... 14
D. EMPLOYEE DISCOUNT REQUIREMENT ..................................................................................................................... 14
E. ACDBE PARTICIPATION ....................................................................................................................................... 14
F. LBE PARTICIPATION ............................................................................................................................................ 16
G. MWBE PARTICIPATION....................................................................................................................................... 16
H. LABOR HARMONY AND EMPLOYEE RETENTION ......................................................................................................... 17
I. AMERICANS WITH DISABILITIES ACT (ADA) ............................................................................................................. 17
J. NON-DISCRIMINATION ........................................................................................................................................ 17
K. MINIMUM WAGE REQUIREMENTS......................................................................................................................... 17
L. CONSUMER SERVICES .......................................................................................................................................... 17
M. CONTRACT TERM ............................................................................................................................................... 17
N. COMPENSATION TO AMERICAN AND THE PORT ........................................................................................................ 18
O. CENTRAL RECEIVING & DISTRIBUTION WAREHOUSE (CRDW) .................................................................................... 18
P. SUSTAINABILITY.................................................................................................................................................. 18
VI. RFP PROCESS................................................................................................................................................. 18
A. PROPOSAL DUE DATE AND TIME ........................................................................................................................... 18
B. INFORMATION MEETINGS AND AIRPORT TOURS ....................................................................................................... 19
C. QUESTIONS AND INTERPRETATION OF THE RFP ........................................................................................................ 19
D. MINIMUM QUALIFICATIONS ................................................................................................................................. 19
E. PROPOSAL WITHDRAWAL .................................................................................................................................... 20
F. AWARD AND EXECUTION OF CONTRACT .................................................................................................................. 20
G. EVALUATION CRITERIA ......................................................................................................................................... 20
H. RESERVATION OF RIGHTS ..................................................................................................................................... 22
I. CONSENT TO INVESTIGATE .................................................................................................................................... 23
J. RESPONDENT INTERVIEWS .................................................................................................................................... 23
K. RESPONDENT’S COST OF PROPOSAL PREPARATION ................................................................................................... 23
American Airlines, Inc. 3 August 6, 2021
L. REPRESENTATION BY BROKERS .............................................................................................................................. 23
M. OWNERSHIP ...................................................................................................................................................... 23
N. DISCLAIMER ...................................................................................................................................................... 23
VII. PROPOSAL SUBMITTAL REQUIREMENTS ....................................................................................................... 24
A. TRANSMITTAL LETTER .......................................................................................................................................... 25
B. EXPERIENCE AND QUALIFICATIONS ......................................................................................................................... 25
C. DEVELOPMENT PLAN .......................................................................................................................................... 26
D. PROGRAM MANAGEMENT ................................................................................................................................... 27
E. FINANCIAL PROPOSAL ......................................................................................................................................... 29
F. FINANCIAL STATEMENTS ...................................................................................................................................... 29
G. OTHER INFORMATION ......................................................................................................................................... 30
H. CONFIDENTIALITY ............................................................................................................................................... 30
I. CONFLICT OF INTEREST ........................................................................................................................................ 31
J. STANDARDS OF BUSINESS CONDUCT ...................................................................................................................... 31
EXHIBIT A – HISTORICAL ENPLANEMENTS (2015-2019) ........................................................................................ 33
EXHIBIT B1 – TERMINAL DIAGRAM OF EXISTING CONCESSIONS SPACE ................................................................ 34
EXHIBIT B2 – TERMINAL DIAGRAM OF PROPOSED CONCESSIONS SPACE ............................................................. 35
EXHIBIT C – PLANNED TERMINAL IMPROVEMENTS .............................................................................................. 36
EXHIBIT D – ACDBE PARTICIPATION ..................................................................................................................... 39
EXHIBIT E – LOCAL BUSINESS ENTERPRISE PARTICIPATION .................................................................................. 42
EXHIBIT F – FORM OF PROPOSAL BOND ............................................................................................................... 43
EXHIBIT G – 2019 MONTHLY CATEGORY SALES .................................................................................................... 44
EXHIBIT H – AIRPORT MINIMUM WAGE POLICY .................................................................................................. 45
EXHIBIT I – ONE JFK VISION AND UNIFIED DESIGN ELEMENTS ............................................................................. 46
EXHIBIT J – SUSTAINABILITY INITIATIVES ............................................................................................................. 48
EXHIBIT K – CURRENT PROGRAM SUBLEASE STATUS BY UNIT (AS OF FEB 19, 2021) ............................................ 49
American Airlines, Inc. 4 August 6, 2021
I. INTRODUCTION AND SCHEDULE
American Airlines, Inc. (“American”), the operator of Terminal 8 (“T8” or the “Terminal”) at John F.
Kennedy International Airport (“JFK”), is seeking proposals from all interested and qualified respondents
(the “Respondents” and each a “Respondent”) to this Request for Proposals (this “RFP”) to develop,
market, lease, and manage the food and beverage, travel essentials, specialty retail, duty free, currency
exchange, and services concessions, collectively referred to as the Concessions Program at T8 at JFK (the
“Program”).
American is seeking a qualified, experienced entity to assume management of all T8 concessions on the
commencement date of the Contract (as defined below), and in a phased approach, to redevelop,
market, re-sublease, and manage the Program. American expects the Respondent selected by American
(the “selected Respondent”), following a competitive process, to make an investment in upgrading the
Program. It is anticipated that the selected Respondent would enter into a definitive agreement with
American in form and substance satisfactory to American (the “Contract”) for a term to begin on or
about April 1, 2022 and expire on December 31, 2036 (unless earlier terminated by American as
provided in the Contract).
American’s goals in issuing this RFP are to (1) redevelop the Program; (2) elevate the customer travel
experience by providing a premier world-class concessions program through first-class service, quality
concessions offerings, and value; (3) create a unique shopping and dining experience that sets T8 apart
from other airport concession programs and captures the spirit of New York City; (4) promote
competition; (5) maximize Program participation by local and disadvantaged businesses; (6) optimize
concession revenues to American and the Port Authority; and (7) drive down operational costs through
best practices in responsible management.
American intends to offer individual informational meetings and Terminal tours to qualified prospective
Respondents during September and October 2021. Please see Section VI.B. of this RFP for information
regarding the scheduling of meetings and tours. A tentative schedule for the RFP process, which is
subject to change at American’s discretion, is shown below in Table 1.
Table 1
Tentative Schedule for the RFP Process
RFP Milestone
Date
Issue RFP
Aug 6, 2021
Informational Meetings and Terminal Tours
Sep - Oct 2021
Deadline for Submittal of Written Questions
Sep 17, 2021
Responses to Written Questions
Oct 15, 2021
Proposals Due Date
Nov 19, 2021
Review and Evaluation of Proposals
Dec 2021 - Jan 2022
Respondent Interviews
Jan 2022
Execution and Commencement of Contract
Apr 1, 2022
American Airlines, Inc. 5 August 6, 2021
II. CONCESSIONS PROGRAM VISION
American Airlines is committed to providing the highest level of customer service, both in the air and on
the ground, a commitment which extends to our Concessions Program at JFK’s Terminal 8. Our vision is
to develop a world-class program that generates meaningful and memorable experiences unique to
Terminal 8 – experiences that customers are excited to recount to friends, family and colleagues, that
leave customers happy to have chosen American and partner airlines serving Terminal 8. We hope to
achieve this vision by focusing our strategy, resources and development on the most important aspects
of the Program including:
• Restaurant and shop offerings – we expect to see thoughtfully chosen restaurants and shops
that appeal to JFK’s specific customer mix; including a variety of local, national and international
brands, with a special focus on local businesses who are known for exceeding customer
expectations by delivering exceptional customer service, product quality and value; customers
should be delighted to find familiar and reliable favorites and excited about amazing new
discoveries that inspire repeat business as part of their future travel
• Customer service – one of the simplest yet most challenging things to get right, we want
customers to leave Terminal 8 truly pleased with their time spent with American and our
partner airlines at the Terminal; and because our interaction with customers is the most
powerful tool we have to accomplish this, we expect everyone we work with to treat customers
with the utmost care and respect in every interaction; all Program participants should be
committed to providing a superior level of service to T8 customers
• Design – smart, forward-thinking, customer-centric and sustainability-minded design decisions
should be the hallmark of concessions space development under the Program; knowing that
JFK’s terminal infrastructure and the flow of passengers through the terminal present unique
design challenges and opportunities, design options should contemplate the needs of both
customers and concessionaires; for customers – the space should be visually captivating,
evoking a local NYC sense of place, creating a positive first impression and a unique and
memorable atmosphere, and encouraging exploration of a variety of products and services; for
concessionaires – the space should meet health and safety requirements, operational needs,
and enable the high level of customer service that is our goal; ideally, some of the spaces should
be more flexible in nature, facilitating the rotation of innovative concepts that keep things fresh
and showcase local businesses, minimizing the need for substantial new investment,
construction or renovation
• Technology – we are strong advocates of the pragmatic use of technology as part of the
Program to enhance and transform the customer experience and create operational efficiencies
for concessionaires; this might include mobile orders and payments, integrated POS
technologies with real-time synchronization, queue management, customer surveys, real-time
passenger flow data capture and analysis, communication tools, robotic operated concessions,
virtual or augmented reality applications and other emerging or transformative technologies
• ACDBE and LBE Participation – the T8 Concessions Program should provide ample opportunity
for participation by certified Airport Concession Disadvantaged Business Enterprises (ACDBE)
and Local Business Enterprises
1
(LBE); participation by these companies will support the
1
See Exhibit E for zip codes and locales from which businesses may qualify as LBEs
American Airlines, Inc. 6 August 6, 2021
Program’s vision, further elevate the customer experience and build valuable relationships with
a diverse set of businesses and community organizations
• Sustainability – sustainability initiatives should be integrated throughout design, construction
and management of the Program
American cannot achieve this vision on our own. We hope this RFP will connect us with others who are
as excited as we are about the possibilities this Program offers and are eager to work together to
elevate the customer experience at JFK’s Terminal 8 to new heights.
III. JFK T8 BACKGROUND AND PROGRAM DATA
JFK’s T8 is operated by American under a lease (the “Master Lease”) with the Port Authority of New York
and New Jersey (the “Port Authority”). In calendar year 2019, T8 handled over eight million passengers.
As of the date of this RFP, the Terminal has 102 ticket counters, 72 self-serve kiosks, 11 security
checkpoint lanes and a U.S. Customs and Border Protection facility with 32 booths. It offers dozens of
retail and food outlets, a state-of-the-art American Airlines Flagship Lounge and an Admirals Club.
T8 currently consists of two concourses (Concourse B and Concourse C) with a total of 35 gates, which
can also be operated under a 34-gate configuration allowing for two more jumbo gates. Passenger
access to Concourse C is via an underground tunnel with moving walkways. The Terminal currently
serves six carriers: American Airlines, Cathay Pacific, Ethiopian, Finnair, Qatar Airways and Royal
Jordanian. In addition, while they have temporarily suspended service due to the pandemic, Qantas also
operates out of Terminal 8.
Table 2 shows the existing gate allocation under the two parking schemes.
Table 2
Existing Gates by Aircraft Size
Configuration
Total Number of Gates
Jumbo
Wide Body
Narrow Body
Regional
Total
Configuration 1
8
10
11
6
35
Configuration 2
10
8
10
6
34
A. Historical Enplanements
In calendar year 2019, T8 served 2,139,646 domestic enplaned passengers (“enplanements” or “EP”)
and 2,031,171 international enplanements for a total of 4,170,817 enplanements.
Historical T8 enplanement statistics are shown below in Table 3.
American Airlines, Inc. 7 August 6, 2021
Table 3
Historical T8 Enplanements
Calendar Year
Domestic
International
Total
2015
2,598,860
2,127,807
4,726,667
2016
2,601,058
2,135,045
4,736,103
2017
2,300,443
2,312,524
4,612,967
2018
2,341,884
2,101,346
4,443,230
2019
2,139,646
2,031,171
4,170,817
Additional enplanement data is provided in Exhibit A. As shown in the projected enplanement
forecast below, passenger volume is projected to increase significantly versus these figures in the
coming years.
B. Nonstop Destinations Served from Terminal 8 (subject to change)
Below is an example list of non-stop destinations scheduled to be served from Terminal 8 in 2021.
Please refer to the flight schedules of each airline serving T8 for the most up-to-date information, as
current and future schedules are subject to change.
International
Domestic
Amman, JO
Medellin, CO
Austin, TX
Miami, FL
Antigua, AG
Milan-Malpensa, IT
Boston, MA
Orange County, CA
Athens, GR
Montego Bay, JM
Charlotte, NC
Phoenix, AZ
Barcelona, ES
Paris, FR
Chicago, IL
San Antonio, TX
Bermuda, BM
Providenciales, TC
Dallas-Ft Worth, TX
San Diego, CA
Bogota, CO
Punta Cana, DO
Fort Lauderdale, FL
San Francisco, CA
Buenos Aires, AR
Rio De Janeiro, BR
Jackson Hole, WY
St Thomas, VI
Cali, CO
Rome-Da Vinci, IT
Las Vegas, NV
Vail, CO
Cancun, MX
San Jose del Cabo, MX
Los Angeles, CA
Washington, DC
Doha, QA
San Jose, CR
Georgetown, GY
Santiago, CL
Helsinki, FI
Sao Paulo, BR
Hong Kong, HK
St. Kitts, KN
Liberia, CR
St. Lucia, LC
Lome, TG
St. Maarten, SX
London, GB
Tel Aviv, IL
Madrid, ES
American Airlines, Inc. 8 August 6, 2021
C. Existing Concessions Program
The existing Program comprises approximately 68,000 square feet on the post-secure side of the
Terminal on Concourses B and C, and on the pre-secure side in the Ticketing and Baggage Claim
areas (collectively, the “Concession Space”). The Concession Space consists of the concession
categories shown in Table 4 below. In addition, there are other spaces supporting the Program such
as storage, office space, and other designated common areas (collectively, the “Support Space”).
The total amount of combined Concession Space plus Support Space (collectively, the “Concession
Area”) is approximately 80,300 square feet. Please see the drawings in Exhibit B1 for more detail.
The Concession Space of the existing Program is operated by approximately 25 different
concessionaire subtenants (“Existing Subtenants”) pursuant to individual concessionaire sublease
agreements (“Existing Subleases”). Please refer to Exhibit K for additional detail.
In CY 2019, total concession sales were $107.4 million, representing $25.74 per enplanement, as
shown below in Table 4.
Table 4
T8 Concessions Sales Statistics – CY 2019
Category
Square Feet (SF)
Gross Sales
Sales per SF
Sales per EP
2
No. Units
Food and Beverage
28,278
$35,737,000
$1,264
$8.57
21
Travel Essentials
10,046
$21,280,000
$2,118
$5.10
8
Specialty Retail
13,057
$9,080,000
$695
$2.18
12
Duty Free
7,955
$27,176,000
$3,416
$13.38
3
Currency Exchange
1,066
$12,789,000
$11,997
$6.30
4
Services
523
$1,282,000
$2,451
$0.31
2
Total
60,925
$107,344,000
$1,762
$25.74
50
Seating Area
3
6,870
Grand Total
67,795
IV. ONGOING IMPROVEMENTS AND CHANGING PASSENGER MIX
As American proceeds with terminal expansion and improvements, it is critical to consider the growing
importance of alliance partnerships and the resulting increase in traffic and change in passenger mix
anticipated at T8 in coming years.
2
Sales per enplaned passenger (“Sales per EP”) for Duty Free and Currency Exchange based on
international enplanements only; Sales per EP for Food and Beverage, Travel Essentials, Specialty Retail
and Services based on total T8 enplanements (domestic and international).
3
The Common Seating Area supports the Food Court on Concourse B.
American Airlines, Inc. 9 August 6, 2021
Historically, the share of domestic travelers at T8 has exceeded that of international travelers due to the
large number of domestic short-haul flights offered by American. In recent years, however, changes in
the economy and competitive landscape have created opportunities for American and its partners to
strengthen ties, co-locate operations and bring more customers to T8. The recently announced alliance
with JetBlue, for example, will accelerate the replacement by American of small regional jets with larger
aircraft that will do more long-haul flying. American has already announced or started new
international routes from JFK to Athens, Tel Aviv, Delhi, Santiago, and Colombia with more international
and domestic routes on the way.
One of the most important changes already in progress is the planned co-location of American and
British Airways (“BA”) in T8, when BA’s lease at JFK’s Terminal 7 expires in November 2022. This co-
location will allow American and BA to strengthen their Atlantic Joint Business partnership and enhance
customer convenience on travel between London and JFK, bringing many more international customers
to the Terminal. To prepare for BA’s relocation in 2022, American and BA are investing over $400
million in T8 over the next three years.
Planned upgrades to prepare for BA’s arrival include new widebody gates and aircraft parking positions,
an enhanced premium lounge and check-in space, an improved and expanded baggage system, and
renovated restrooms. Work on the expanded facilities began in December 2019 and is expected to be
completed in 2022.
As shown in Exhibit B2, a total of approximately 81,100 square feet of potential Concessions Space
would be available for the Program. American expects the Selected Respondent to invest in developing
the space identified for concessions, along with other potential space that could be used to expand the
Program.
Terminal renderings illustrating the proposed improvements to T8 are provided in Exhibit C.
Finally, please note that American is also in active discussions with other airlines who are interested in
relocating to T8, including multiple alliance partners. This potential growth would further expand the
number of destinations and passengers that T8 serves.
A. Enplanement Forecast
American expects passenger volume at T8 to increase significantly starting in late 2022 and early
2023, with internal forecasts showing T8 enplanements increasing to between 5.4 and 8.1 million as
shown in Table 5. Please use this enplanement forecast and the scenarios below as the basis for
financial projections included in RFP response submittals.
Future passenger traffic at T8 is sensitive to a variety of factors including, but not limited to: (1) the
number of airline tenants other than American in T8 and their activity; (2) local, national and
international economic conditions; (3) the competitive environment for air carriers; (4) route
network decisions of American and other airlines using T8; and (5) air traffic capacity at JFK.
American gives no assurances as to future enplanements at T8. Any projections or forecasts
(collectively, the “Projections”) provided by American in connection with this RFP including, but not
limited to future enplanements at T8, are based on assumptions and estimates. Whether or not
such Projections are in fact achieved will depend upon future events, some of which are not within
the control of American, and no assurance can be given by American that these Projections will be
American Airlines, Inc. 10 August 6, 2021
realized. The Projections provided by American and included in this RFP should not be regarded as a
representation or guarantee by American that the projected results will be achieved.
T8 Passenger Enplanement Forecast Scenarios - 2022-2026
Scenario A - Worst Case
2022
2023
2024
2025
2026
Domestic
1,706,230
2,145,258
1,900,936
1,932,976
1,965,597
International
1,571,942
2,735,132
3,352,643
3,405,715
3,459,708
Total
3,278,172
4,880,390
5,253,578
5,338,690
5,425,305
Scenario B - Base Case
2022
2023
2024
2025
2026
Domestic
2,426,167
2,913,926
2,564,895
2,609,159
2,654,238
International
2,128,569
3,607,896
4,437,035
4,509,328
4,582,902
Total
4,554,736
6,521,822
7,001,931
7,118,487
7,237,140
Scenario C - Best Case
2022
2023
2024
2025
2026
Domestic
2,663,508
3,134,980
2,751,045
2,806,066
2,862,187
International
2,286,796
3,833,286
4,983,230
5,086,481
5,191,976
Total
4,950,304
6,968,266
7,734,275
7,892,547
8,054,163
V. DEVELOPMENT, MARKETING, LEASING AND MANAGEMENT OF THE PROGRAM
Subject to the terms of the Master Lease and the prior written consent of the Port Authority, American
anticipates the selected Respondent would enter into a sublease (in form and substance satisfactory to
American) and Contract to perform the development, marketing, leasing and management of the
Program for American. It would be the selected Respondent’s responsibility to perform a variety of
functions to elevate T8’s Program to be among the best in its class. The Respondent’s responsibilities
would include but are not limited to those set forth below.
A. Initial Responsibilities Upon Execution of Contract
The initial responsibilities of the selected Respondent are summarized below.
1. Transition Plan – The selected Respondent would prepare a plan to assume
management of the existing Program in T8 and undertake the transition on the effective
date of the Contract (or such other date as American agrees). Management duties will
include, but not be limited to, administration of the Existing Subleases, Existing
Subtenant performance monitoring and compliance (with the terms of the Master
Lease, the Contract, the applicable Existing Sublease, any and all applicable laws, rules
and statutes, and other regulations), financial reporting, rent collection and remittance
American Airlines, Inc. 11 August 6, 2021
to American and the Port Authority (as applicable), and concessions program marketing,
as further described below.
2. Development Plan – The selected Respondent would propose a phased development
plan in its response to this RFP (the “Development Plan”), which Development Plan is
subject to American’s approval and any modifications agreed upon by American and
Respondent. Under the Development Plan, as each Existing Sublease expires, the
selected Respondent would manage surrender of the space(s) by the Existing Subtenant,
and subsequently sublease such space(s) from American pursuant to the Contract and
sublease. Thereafter, the selected Respondent would redevelop and re-concept all such
spaces by itself, by subleasing such space(s) to third parties, or some combination
thereof, as further described below.
In addition, the Development Plan will include any proposed enhancements to the
Terminal facilities and Program, including the addition and/or reconfiguration of space
to support the Program. It will be important for the selected Respondent to consider
additional space for concessions development as T8 passenger volume increases with
the addition of BA and other airlines. The selected Respondent is requested to be
creative, yet mindful, in how concessions space will be added to the Program. For
example, airline operations cannot be negatively affected. The Development Plan will
include a construction phasing plan to ensure all initial improvements are completed
within three years of the effective date of the contract. It will also address future
enhancements to the Program, including the possible addition of space to address
future passenger growth, mid-term refurbishments, re-development of individual
spaces and concession areas as sublease terms expire during the Contract term, etc.
3. Investment in T8 – The selected Respondent and its subtenants, must invest all amounts
necessary to redevelop the T8 Program in accordance with the Development Plan
submitted by the selected Respondent in its proposal. The Development Plan will
include, but will not be limited to, design and construction of tenant leasehold
improvements, concessions base building improvements, and terminal facilities and
common area improvements and enhancements in support of the Program, including
some concession space designed to be flexible and support rotating concepts from
ACDBEs and local businesses. At a minimum, the initial capital investment would be
$800 per square foot for food and beverage space and $650 per square foot for retail
space during the first three years of the Contract. Office and commissary space would
be exempt from this minimum. In addition, the selected Respondent would be required
to invest a minimum of $10.0 million in Concessions Program related base building and
public area improvements, i.e. lighting, flooring, removal of moving walkways in the
concourses, preparation of new concessions space, common seating areas to support
the Program, etc.
American Airlines, Inc. 12 August 6, 2021
B. Ongoing Responsibilities Upon Execution of Contract
As part of the selected Respondent’s ongoing responsibilities for the Program, at a minimum,
American expects the selected Respondent to focus on the following initiatives throughout the term
of the Contract:
• Provide a variety of food and beverage offerings, retail options and specialty services that
meet the needs of T8’s customers and deliver high-quality products, outstanding customer
service, and exceptional price/value relationships. It is important for the selected
Respondent to provide a creative and unique selection of New York local concepts as well as
national brand names.
• In the event the selected Respondent plans to self-operate any spaces, the self-operated
spaces cannot exceed the following square foot percentages in each category:
o 20% of Food and Beverage square feet,
o 20% of Travel Essentials square feet,
o 20% of Specialty Retail square feet, and
o 20% of Duty-Free square feet.
• Continually update and optimize the Program to ensure that it meets T8 customers’
expectations and reflects current industry trends.
• Continually upgrade the quality and variety of duty-free merchandise to meet the
expectations of T8’s international passengers.
• Visually captivate passengers in T8 with attractive interior and exterior design elements of
individual stores and any concession areas supporting the Program.
• Provide food and beverage options at a variety of reasonable price points for the airport and
airline employees at T8.
• Collaborate on Port Authority sustainability initiatives, e.g. recycling and waste reduction
• Optimize financial return to concessionaires in T8 (as selected by Respondent and
American).
The selected Respondent would be responsible for performing the following duties, at a minimum,
as part of its management of the Program in T8. The selected Respondent’s concession
management duties are not limited to those listed below and extend to the selected Respondent’s
self-operated concession locations (if applicable), as well as subtenant concession locations.
1. Negotiation and Administration of Subleases – Subject to the approval of American and
the Port Authority, the Selected Respondent is expected to select, negotiate, and enter
into subleases with subtenants who will operate some or all of the concession locations.
The selected Respondent would be responsible for performing all activities needed to reach
the point of execution of a sublease. In addition to and/or in lieu of entering into subleases
with third parties, the selected Respondent may directly operate concessions subject to the
limits as outlined in this section and the approval of American and the Port Authority.
2. Facility Development – The selected Respondent would provide all concession
development services necessary to implement the Development Plan and any
updates/enhancements to the Development Plan throughout the term of the Contract.
The selected Respondent would oversee, manage and finance the design and
construction of any concessions base building, self-operated concessions, space
American Airlines, Inc. 13 August 6, 2021
designed for rotational concepts featuring LBEs, and Terminal and common area
improvements and enhancements as approved by American and subject to the
Contract. In addition, the selected Respondent would oversee and manage the design
and construction of all subtenant tenant improvements.
Selected Respondent would ensure design plans are consistent with the One JFK vision
and reviewed by the Port Authority prior to construction. A list of the One JFK unified
design elements can be found in Exhibit I.
Port Authority design and construction guidelines may be found online at
https://www.panynj.gov/port-authority/en/business-opportunities/engineering-
available-documents.html.
3. Operational Management – The selected Respondent would provide adequate on-site
staff to perform the day-to-day operational management functions at T8 including but
not limited to the functions set forth below. The on-site staff assigned to perform
operational management services for the Program may not be directly involved in the
management of concession units.
a. Perform regular physical inspections of each concession location to assure
compliance by the selected Respondent and subtenant with the terms of the
Contract and subleases including but not limited to use clauses, pricing,
merchandise quality, store hours, signage, staffing, customer service,
cleanliness, and maintenance. Copies of inspection reports must be
submitted to American.
b. Prepare periodic (at least monthly) operational reviews of all concession
facilities to ensure that concessionaires are complying with performance
standards. These reviews provide a formal procedure for notifying store
managers and corporate management of areas that need improvement,
including customer service, maintenance, visual merchandising, cleanliness,
product mix, and staffing. Copies of these reviews must be submitted to
American.
c. Respond to customer and passenger complaints, maintain records of
customer and passenger complaints and resolutions thereof and prepare
monthly reports for American.
d. Develop or cause to be developed by a third party approved by American, a
program which monitors concession reviews on Yelp, Twitter, Instagram and
other social media (including reviews of subtenants and the Program and
Concession Area).
e. Assure that both selected Respondent’s self-operated concession units, if
any, together with all subtenant concession locations are compliant with the
Contract, including but not limited to insurance requirements, letters of
credit, occupancy permits, and all required certifications and licenses.
f. Maintain electronic concession lease files, including copies of leases and
subleases and related correspondence. Such lease files must be turned over
to American upon request and at the expiration or termination of the
Contract.
American Airlines, Inc. 14 August 6, 2021
g. Other operational management duties as specified in the Contract.
4. Marketing and Promotion – The selected Respondent would establish and administer a
comprehensive concessions marketing and promotion program that promotes the
products and services of concessionaires and the Program in T8. The Program would
coordinate with American’s corporate and other marketing and promotional initiatives.
The selected Respondent would present an annual marketing plan for T8 and propose a
detailed budget for marketing expenditures. The selected Respondent would require
each subtenant to contribute to a joint marketing fund (“Joint Marketing Fund”) in an
amount not to exceed one-half percent (0.5%) of each subtenant’s gross receipts.
5. Financial Management – The selected Respondent would be responsible for the
collection and remittance of rent as detailed in the Contract. The selected Respondent
would report monthly, per the date specified in the Contract, in a format and electronic
file type as designated by American, monthly sales for each concession location,
accrued and collected rent for each concession location, historical comparisons,
comparisons to projections, and disadvantaged and minority business participation and
compliance as applicable. Other financial management duties may also be required per
the Contract.
6. Facility Maintenance – The selected Respondent would furnish, or cause to be
furnished by subtenants, custodial and maintenance services for all common food
hall/court public seating areas and other common concessions areas, as well as the
handling and removal of all trash, garbage, and other refuse generated in connection
with those public seating and other common areas, as well as from all concession
locations. In order to recover the direct costs of such custodial, maintenance and trash
removal services, the selected Respondent may assess reasonable common area
maintenance (CAM) fees to each subtenant’s concession location equal to the
location’s proportionate share of actual costs to provide such services.
C. Street Pricing Requirements
The selected Respondent would implement and manage the Port Authority’s street pricing policy
for all concessions at T8 as may be amended from time to time.
D. Employee Discount Requirement
All concession tenants shall be required to offer a fifteen percent (15%) discount on sales to JFK
airport and airline employees who display valid identification. Exceptions to this requirement will
be made for certain products or categories of products at the sole discretion of American.
E. ACDBE Participation
The selected Respondent would take all necessary and reasonable steps to comply with the
requirements of the Port Authority’s ACDBE Program.
American Airlines, Inc. 15 August 6, 2021
The Port Authority has established the ACDBE Program in accordance with regulations of the US
Department of Transportation 49 C.F.R. Part 23. The current participation goal, which may be
updated from time to time, is thirty percent (30%), as measured by the total estimated annual
gross receipts for the Program. Additional information is available on the Port Authority website:
https://www.panynj.gov/port-authority/en/business-opportunities/supplier-diversity.html.
As part of the ACDBE Program, the selected Respondent would be responsible for making good
faith efforts to include meaningful participation by ACDBE-certified businesses. Specific examples
of such efforts, listed below, should be integrated into all applicable activities undertaken by the
selected Respondent or subtenants as part of the T8 Concessions Program.
• Subdividing work, services or terminal space to be subcontracted into smaller portions
where feasible to provide more opportunities for certified ACDBEs
• Encouraging the formation of joint ventures
4
, partnerships or similar arrangements to
increase the likelihood of achieving program participation goals
• Providing sufficient documents, drawings and specifications for prospective opportunities to
ACDBEs in sufficient time for their review
• Regularly attending and participating in ACDBE workshops, educational programming and
pre-bid meetings scheduled by the Port Authority
• Organizing ACDBE workshops, educational programs and pre-bid meetings to which the Port
Authority is invited to attend
• Actively soliciting bids from ACDBEs, including circulation of solicitations to minority and
women-owned business associations
• Maintaining records detailing efforts to provide for meaningful participation in the Program,
including names and addresses of all ACDBEs contacted, and if the ACDBE is not selected,
the reason for that decision
• Advertising in general circulation media, trade association publications and minority-focused
media for a reasonable period before commencement of a contract
• Utilizing the Port Authority's directory of certified ACDBEs (available online at
https://panynj.diversitysoftware.com/) or proposing for certification other ACDBEs that
meet the criteria for certification and are capable of providing the services required
• Soliciting proposals from and actively considering local ACDBEs who are qualified
• Soliciting specific recommendations on methods for enhancing ACDBE participation from
Port Authority staff responsible for supplier diversity
• Attending participation goal progress meetings scheduled by the Port Authority to discuss
good faith efforts to include meaningful participation by ACDBEs, as well as any issues
regarding ACDBE providers
• Utilizing services of available minority and women's community organizations, contractors'
groups, local, state and federal business assistance and development offices, and other
organizations that assist ACDBEs
• Where appropriate, not requiring bonds from ACDBEs, or providing bonds and insurance for
ACDBEs
4
Joint ventures seeking participation in the Program as an ACDBE must comply with FAA requirements
and complete the Port Authority’s ACDBE certification process.
American Airlines, Inc. 16 August 6, 2021
• Nominating ACDBEs for participation in business assistance programs sponsored by the Port
Authority or the Regional Alliance for Small Contractors
• Developing and holding targeted outreach events to increase ACDBE participation for
specific work or services
• Soliciting proposals from businesses that complete PANYNJ-supported training initiatives
The selected Respondent would prepare an ACDBE Plan discussing how they would achieve the
goals of this program and comply with the provisions above and in Exhibit D – ACDBE Participation.
In addition, the selected Respondent would provide regular reporting to American and the Port
Authority on status and progress towards the goals of this program.
F. LBE Participation
The Port Authority’s focus on Local Business Enterprise (LBE) participation aims to strengthen
economic ties between the airport and local community, sponsoring various projects and initiatives
focused on business development, career and workforce development, education and
environmental stewardship. The selected Respondent would be expected to participate in these
initiatives and engage LBEs to the greatest extent practicable, including good faith efforts to:
• Develop concession space for LBEs
• Subdivide services and materials to be procured into smaller portions where feasible
• Solicit bids directly from LBEs registered with the local Air Services Development Office
(ASDO) in Queens
• Educate and assist LBEs with the qualifications necessary to do business at the airport
• Communicate with LBEs regarding upcoming opportunities available to them
• Soliciting proposals from businesses that complete PANYNJ-supported training initiatives
• Support other efforts intended to achieve meaningful LBE participation in the Program
The selected Respondent would prepare an LBE Plan discussing how they would achieve the goals
of this program and comply with the provisions above and in Exhibit E – Local Business Enterprise
Participation. In addition, the selected Respondent would provide regular reporting to American
and the Port Authority on status and progress towards the goals of this program.
G. MWBE Participation
In connection with construction work, Respondent would use good faith efforts to implement a
program to utilize Minority Business Enterprises (MBEs) and Women-owned Business Enterprises
(WBEs) throughout the project and in all sub-categories and contracting tiers. MBEs and WBEs
should participate in the full life cycle of the project. This includes:
• Developing a structure and process for assessing subcontracting scopes and bid packages
for optimizing MWBE participation
• Dividing work into smaller packages designed based on capacity to the preponderance of
MBE/WBEs
• Encouraging the formation of joint ventures, partnerships or similar arrangements among
subcontractors
• Reaching out to MWBEs in addition to including them on solicitation lists
American Airlines, Inc. 17 August 6, 2021
• Soliciting proposals from businesses that complete PANYNJ-supported training initiatives
• Providing supportive strategies to strengthen MWBE business capacity, including but not
limited to facilitating access to business advisory services and technical assistance
The MWBE participations goals for Design, Construction and Maintenance work are:
• 20% for minority-owned businesses (MBE)
• 10% for women-owned businesses (WBE)
The selected Respondent would prepare an MWBE Plan discussing how they would achieve the
goals of this program. In addition, the selected Respondent would provide regular reporting to
American and the Port Authority on status and progress towards the goals of this program.
H. Labor Harmony and Employee Retention
The selected Respondent shall comply with the labor harmony and employee retention provisions
included in the Master Lease with the Port Authority.
I. Americans with Disabilities Act (ADA)
Space shall be made available to the traveling public on a nondiscriminatory basis, including access
by disabled persons, Title 42 U.S.C. § 12101.
J. Non-Discrimination
No person can discriminate on the ground of race, creed, color, sex or national origin, this includes
construction of any improvements on, over, or under the premises and furnishing of services and
premises shall be used in compliance with Title 49 CFR Part 21.
K. Minimum Wage Requirements
The selected Respondent and its subtenants would be required to comply with the Port Authority’s
minimum wage policy and rules (see Exhibit H).
L. Consumer Services
The selected Respondent shall comply with the Consumer Services provisions included in the
Master Lease with the Port Authority.
M. Contract Term
The Contract would commence on the date that conditions set forth in the Contract are satisfied
(which is expected to be on April 1, 2022) and, on such date, the Respondent selected by American
would assume management of the Existing Subleases. The Contract would expire on or about
December 31, 2036 (unless earlier terminated by American as provided in the Contract).
American Airlines, Inc. 18 August 6, 2021
N. Compensation to American and the Port
The selected Respondent would pay American and the Port Authority each year during the term of
the Contract, a share of the annual gross sales and/or rents generated by the T8 Program (“Rental
Payments”) as proposed by the selected Respondent in the selected Respondent’s proposal (to the
extent such proposal is accepted by American).
• Respondents should include a detailed compensation model, which includes a minimum
annual revenue guarantee, in their response to this RFP.
• Rental Payments collected by the selected Respondent would be equally allocated to
American and the Port Authority.
Any amounts directly collected by American from Existing Subtenants would be credited against
compensation due from the selected Respondent.
O. Central Receiving & Distribution Warehouse (CRDW)
The Port Authority is planning the construction of a new distribution center where all supplies and
materials entering secure areas of the airport would be screened prior to delivery to the terminals.
The selected Respondent would engage with the Port Authority regarding potential use of the
facility in support of the Program.
P. Sustainability
The Port Authority has a goal of achieving zero waste by 2030, diverting 75-90% of waste from
landfills to commercial purposes through recycling, reuse and repurposing.
The selected Respondent would collaborate on Port Authority sustainability initiatives including
solid waste management, recycling, water conservation and energy efficiency and would be
responsible for implementing and managing sustainability initiatives as part of the Concessions
Program. A list of sustainability initiatives is included in Exhibit J.
VI. RFP PROCESS
A. Proposal Due Date and Time
Proposals must be submitted to American no later than November 19, 2021, 3:00 PM Central Time
(the “Due Date”) to the address below and per the instructions in Section VII.2. Late proposals will
not be considered.
Attn: JFK Concessions RFP
American Airlines, Inc.
1 Skyview Drive, MD 8E101
Ft. Worth, TX 76155
Under no circumstances should the Respondent contact any other personnel of American about this
RFP. Unauthorized communication with American personnel may result in disqualification of a
Respondent.
American Airlines, Inc. 19 August 6, 2021
B. Information Meetings and Airport Tours
American may elect to hold information meetings and tours of T8 with prospective Respondents
during September and October 2021. Interested prospective Respondents are invited to schedule a
meeting by sending an email to jfkT8development@aa.com.
C. Questions and Interpretation of the RFP
Prospective Respondents having questions about this RFP should submit them no later than
September 17, 2021 via email to jfkT8developm[email protected]. American will make efforts to answer
all questions by email to applicable Respondents no later than October 15, 2021.
D. Minimum Qualifications
American has established the following minimum qualifications that a Respondent should meet in
order to be considered a qualified Respondent. American, in its sole discretion, will determine if a
Respondent is qualified and will base its decision on the information included in the Respondent’s
proposal as well as its own investigations.
1. Experience – Respondent must have the necessary experience and capacity to undertake its
proposed Development Plan and perform the requested services. At a minimum,
Respondent should have at least five years of continuous experience within the last ten
years, in the successful development, construction, management, leasing, marketing, and
operation of one or more comprehensive food and beverage and/or retail programs that
each comprises the majority of concessions in a high traffic transportation or entertainment
environment (e.g., airport, train station, festival-type retail centers) with aggregate sales
greater than $25 million per year. In addition, at least one of the owners of the Respondent
must have airport experience in the management of an airport concessions program at a
major hub airport with annual sales greater than $25 million.
If Respondent is a newly-formed entity, Respondent must demonstrate that one of the
owners of Respondent that owns (or will own) 51% or more of the entity in the aggregate,
satisfies the experience requirement.
2. Financial Capability – Respondent must have the ability to finance and undertake the
monetary commitments required to successfully develop, construct, and operate the
proposed Development Plan. Generally, this means that the sum of Respondent’s (i) net
working capital; (ii) cash flow from existing operations; and (iii) demonstrated access to
credit or equity from external sources must be greater than the proposed investment in the
concession (including proposed investment in base building and common area
improvements and subtenant leasehold improvements).
If Respondent is relying on financial resources of a parent entity, joint venture partner, or
non-affiliated external source(s), which may include proposed subtenants, then Respondent
must submit adequate documentation as specified herein satisfactory to show that it meets
the minimum financial capability qualification. Furthermore, a corporate guaranty from any
such parent entity or external source may be required to ensure Respondent’s ability to
complete the Development Plan.
American Airlines, Inc. 20 August 6, 2021
3. Legal Action or Default – Respondent must not have any pending, active or previous legal
action that would, at American’s sole discretion, prevent the Respondent from fulfilling the
obligations of the Contract or negatively affect the Program. In addition, the Respondent
shall certify to American that it has never defaulted on any agreement with an airport, high
traffic transportation and/or entertainment entity; never had an agreement terminated for
cause; never failed to satisfy its obligations under an agreement; never had an agreement
end prior to its stated term-end date (without reasonable cause); never have been in arrears
in payments due on any agreement.
E. Proposal Withdrawal
Proposals may be withdrawn by written request at any time. Any such withdrawal prior to the Due
Date does not preclude the submission of another timely proposal.
F. Award and Execution of Contract
American intends to enter into a development, marketing, leasing and management Contract with a
single qualified and responsible Respondent who provides, in American’s sole discretion, the most
advantageous proposal for American in consideration of its goals and initiatives for the T8 Program.
Any sublease and/or Contract are subject to the Master Lease and the prior written consent of the
Port Authority. American may cease negotiations at any time prior to the execution of any Contract
by all applicable parties thereto.
The selected Respondent to whom the Contract is awarded shall, within 90 calendar days after
receipt of a Contract from American, execute and return a fully executed Contract to American. At
that time, the selected Respondent must submit the following, as further detailed in the Contract.
1. Security Deposit in the form of an irrevocable Letter of Credit or a certified check, or a
treasurer’s or cashier’s check, in the amount of fifty percent (50%) of the first Contract
Year’s Minimum Annual Guarantee.
2. Construction Payment and Performance Bond equal to the aggregate amount of the
selected Respondent’s construction contracts for the Initial Improvements.
3. Satisfactory evidence of all insurance coverage required in the Contract.
4. Certified copy of corporate vote and incumbency certificate or other documents evidencing
authority to enter into the Contract.
5. Other documents or information reasonably requested by American.
G. Evaluation Criteria
All proposals will be reviewed and evaluated by a committee (the “Evaluation Committee”), which
will consider factors including, but not limited to, the following evaluation criteria (except for the
Financial Proposal, which will be reviewed by American alone) and the information submitted in the
Respondents’ proposals, within the context of American’s goals and initiatives for the Program. It is
anticipated that the Evaluation Committee will consist of personnel from American, the Port
Authority, and any other individuals determined to be appropriate by American.
American Airlines, Inc. 21 August 6, 2021
1. Experience and Qualifications – The Evaluation Committee will consider the Respondent’s
experience and qualifications based on an assessment of its prior experience at airports or
similar high-traffic venues. These criteria include but are not limited to factors such as the
comparative size, number and performance of the Respondent’s other businesses,
Respondent’s experience with the proposed development, concepts, references, and the
experience and qualifications of the designated on-site management. The evaluation under
these criteria shall apply to the Respondent and all constituent entities of Respondent.
The Evaluation Committee will consider the past performance of the Respondent, and its
constituent entities and subtenants, on other contracts with American or other entities in
terms of quality of concession or business operation and reputation. The Evaluation
Committee may solicit from other available sources relevant information concerning the
Respondent’s, its constituent entities’, and subtenants’ records of past performance.
2. Development Plan – The Evaluation Committee will consider the Respondent’s proposed
Development Plan including, but not limited to, the following elements as detailed in the
Proposal Submittal Requirements section of this RFP: Concept Plan, Leasing Plan, Design
Plan, Management Plan, Outreach Plan, Marketing Plan, ACDBE Plan, LBE Plan, MWBE Plan
and Sustainability Plan. The Evaluation Committee will be looking for Respondents to
demonstrate creativity and innovation while presenting realistic and executable plans.
American is interested in a Program that is distinctive from other concession programs at
JFK and other international airports with respect to the types of concepts, the inclusion of
locally owned and operated concepts, the inclusion of healthy food options, strong New
York-themed designs, and the creation of additional concession spaces to support
enplanement growth. Integration of flexible concepts such as a food hall, ghost kitchens,
pop-ups or similar designs where customers can explore a rotating variety of cuisines
available throughout the city from small and up-and-coming restauranteurs and other local
businesses is of special interest.
3. Program Management Plan – The Evaluation Committee will consider Respondent’s
Program Management Plan to provide staffing, leasing, management, marketing and
operations services throughout the term of the Contract.
4. Financial Proposal – American’s evaluation of the Respondent’s proposed Financial Proposal
may compare the Respondent’s expected payments to American and the Port Authority
based on the Respondent’s proposed compensation structure, estimated sales, estimated
cash flow from Respondent’s T8 operations, and proposed capital investment by
Respondent. American reserves the right to assess and evaluate the reasonableness of a
Respondent’s good faith estimate of Respondent’s operating cash flow, including
Respondent’s fees and pro forma financial statements attributed to the T8 Program.
5. ACDBE and LBE Participation – The Evaluation Committee will consider Respondent’s plans
for ACDBE and LBE participation as specified in Section V.E and Exhibits D and E. The
evaluation may consider the amount and type of participation, operating experience of the
businesses, their role in the Program, their financial history and viability, and their
performance at other airports, if applicable. In addition, the Evaluation Committee will
American Airlines, Inc. 22 August 6, 2021
consider the Respondent’s plan for assisting small, local and ACDBE businesses, as
applicable, with training/mentoring, financing of capital improvements, etc.
H. Reservation of Rights
American reserves the right to reject any or all proposals and to invite new proposals or take such
other course of action as deemed appropriate at its sole and absolute discretion. American also
reserves the right to:
1. Waive any requirement in any proposal or proposal procedure.
2. Reissue the RFP with or without modification.
3. Modify the RFP.
4. Modify the locations and sizes of the offered space.
5. Request “best and final offers” from any one or more Respondents.
6. Enter into negotiations for a development, marketing, leasing, and management contract
with one or more Respondents to the RFP to the exclusion of other Respondents.
7. Disqualify any Respondent that has pending litigation or claims with American or any
affiliates of American, or if such proposal includes any individual or entity with an ownership
interest (direct or indirect) in Respondent, subcontractor, subtenant, or supplier that has
pending litigations or claims with American or any affiliate of American, if American
determines, at its sole discretion, that such litigation or claims may adversely affect the
ability of the parties to work efficiently and effectively under the Contract contemplated by
the RFP.
8. Disqualify any Respondent for lack of responsibility, as determined by American in its sole
discretion, as shown by past work, references, or other relevant factors.
9. Disqualify any Respondent who is in default or arrearage on any contract or obligation with
American or any other party.
10. Reject any Respondent who fails to comply with the terms and conditions of this RFP.
11. Reject any Respondent who fails to meet the minimum qualification requirements or be
otherwise deemed non-responsive by American.
12. Modify the procedures, terms and conditions set forth in this RFP.
13. Consider any and all factors when reviewing and selecting a proposal.
14. Require any Respondent to present and discuss its proposal and/or request a visit to the
Respondent or American Airlines location.
American Airlines, Inc. 23 August 6, 2021
American is under no obligation to provide any details on any other Respondent or the terms of any
other proposals, whether to the selected Respondent or any other Respondent. Whether as a result
of this RFP, the rejection of any or all proposals, or the acceptance of any proposal, neither
American nor any of its respective officers, directors, affiliates, employees, agents or other
representatives will have any obligation or liability to any Respondent until such time as the selected
Respondent and American have entered into a definitive Contract.
I. Consent to Investigate
American’s determination as to whether a Respondent is qualified and responsible will be based on
information provided by the Respondent in its proposal, interviews (if applicable), and other sources
deemed to be valid by American. American may elect not to choose the Respondent until all
investigations of the Respondent and its constituent entities’, subtenants’, owners’ (of any tier), and
officers’ (collectively, the “Responding Parties”) business experience, financial responsibility, and
character that American deems necessary, are completed. By submitting its proposal, the
Responding Parties agree to permit and cooperate with such investigations.
J. Respondent Interviews
American may, at its discretion, schedule one or more interviews with any Respondent to clarify
and/or explain parts of its proposal. American will determine the dates and times of such interviews
and the Respondent will be given notice of such interview at the appropriate time, as determined by
American.
K. Respondent’s Cost of Proposal Preparation
All costs incurred by Respondent in preparation of a response to this RFP (including costs associated
with interviews, if any) are the responsibility of the Respondent.
L. Representation by Brokers
American and the Port Authority are not responsible for any fees, expenses, or commissions to
brokers or Respondent’s agents. By submitting its response, Respondent agrees to hold American
and the Port Authority harmless from any claims, demands, actions, or judgments in connection
with such broker fee expenses, or commissions.
M. Ownership
All responses and supplementary material will become the property of American.
N. Disclaimer
The information contained in this RFP, and any addendum that may be issued, is provided to assist
prospective Respondents in the preparation of responses. Respondents should satisfy themselves
by personal investigation or such other means as they may think necessary as to the conditions
American Airlines, Inc. 24 August 6, 2021
affecting the offered business opportunity. This RFP and other documents furnished by American
may include errors, omissions, or deficiencies and the accuracy and completeness of such
documents is not guaranteed. In the event such errors, omissions or deficiencies are discovered by
the Respondent, it shall promptly notify American in writing. The information shown herein has
been obtained from sources thought to be reliable, but American and the Port Authority, and their
respective officers and employees, agents and contractors, are not liable for the accuracy of the
information or its use by prospective Respondents.
VII. Proposal Submittal Requirements
Respondents should take the time to carefully read and understand the proposal submittal
requirements. Format, organization, and content are important to enable American and the Evaluation
Committee to conduct an accurate and complete review of Respondents’ proposals. The proposal
requirements are not intended to limit a Respondent’s creativity in the presentation of its proposal.
They are intended to be minimum requirements. It is the Respondent’s responsibility to incorporate all
information that is pertinent to effectively present its capabilities in meeting the requirements of this
RFP. However, clarity and brevity are encouraged. Large amounts of information not directly pertinent
to the proposal are discouraged.
1. Proposal Deposit – Each proposal shall be accompanied by a proposal deposit in the amount of
One Hundred Thousand Dollars ($100,000) in the form of a certified check or a treasurer’s or
cashier’s check issued by a responsible bank or trust company, payable to American Airlines in
the name of the entity under which the proposed Contract would be executed. As an
alternative, a Respondent may submit an irrevocable letter of credit acceptable to American or
a proposal bond in a form similar to Exhibit F. The surety, or sureties, upon the surety bond(s)
shall be a corporate surety, or sureties, authorized to do business in the state of New York. In
the event the selected Respondent is offered the opportunity but fails to execute the Contract
offered by American on the basis of such proposal, the Respondent’s proposal deposit may be
forfeited.
The proposal deposits will be released to those Respondents who have not been selected by
American within thirty (30) days of execution of a Contract. The proposal deposit submitted by
the selected Respondent shall be released upon execution of the Contract, and after satisfaction
by the selected Respondent of certain conditions precedent specified in the Contract.
2. Proposal Submission – One (1) original, four (4) copies, and one (1) electronic copy of the
proposal in PDF file format contained on a flash drive must be submitted to the mailing address
stated in Section VI.A of this RFP.
3. Proposal Organization – The proposal must include all the following items and documents
organized in the following order:
A. Transmittal Letter
B. Experience and Qualifications
C. Development Plan
American Airlines, Inc. 25 August 6, 2021
D. Program Management
E. Financial Proposal
F. Financial Statements
G. Other Information
A. Transmittal Letter
Respondent must submit a transmittal letter identifying Respondent, Respondent’s principal owners,
Respondent’s principal representatives for this RFP and contact information, as well as any pertinent facts
or details of the proposal which the Respondent desires to emphasize. The transmittal letter must include
a statement that, if awarded the Contract, Respondent commits to perform the services in a manner
consistent with its proposal.
On a separate page following the transmittal letter, Respondent must describe Respondent’s
ownership structure identifying the direct owners of Respondent and their respective ownership
interests. Respondent is encouraged to provide a diagram of the complete ownership structure of
Respondent, including joint venture partners, parent companies, etc.
B. Experience and Qualifications
Respondent should provide information related to Respondent’s relevant development, marketing, leasing
and management experience and qualifications, with special emphasis upon prior experience with the
ownership, operation, and management of concessions at airports and other high-volume, high-traffic
venues similar to airports such as train stations, transportation centers, and festival-type entertainment
facilities.
At a minimum, Respondent must provide the names, addresses and contact information of the
airport programs or other relevant venues developed by Respondent that meet the “Minimum
Qualifications – Experience” requirements stated in Section VI.D.1 of this RFP. For each venue,
provide the number and type of stores and restaurants managed, names of the operators of the
stores and restaurants managed, sales volumes, development activities and results, investments,
subtenant management history, and other information Respondent deems relevant. If applicable,
please include Airport Service Quality (ASQ) results for other airport programs operated by the
respondent. Industry awards and other performance records may also be submitted.
Respondent should also provide details on the pertinent experience of persons who will be directly
involved in the development, marketing, leasing and management of the Program.
Respondent should elaborate on its company culture as it relates to diversity and inclusion,
including any policies, practices or procedures demonstrating the depth of its commitment to these
values, and including awards, accolades, or other forms of recognition.
This section of the Proposal should include information for the Respondent and, as appropriate, its
constituent entities and subtenants.
American Airlines, Inc. 26 August 6, 2021
C. Development Plan
Respondent should provide a narrative describing the Development Plan to include the
redevelopment of the existing concession locations in addition to plans to develop any newly
identified space or other enhancements to T8. Respondent should clearly identify in the
Development Plan all the areas to be developed, including the reasons for specific choices. The
Development Plan should include the following components:
1. Concept Plan – As Existing Subtenant leases expire, new subtenants and concepts will be
selected. Respondent is expected to demonstrate an understanding of the passenger
market in T8 since a significant number of passengers are traveling to cities outside the
United States. The Concept Plan should include, at minimum, the following elements:
a. List showing the types and variety of food and beverage offerings, retail concepts,
duty free, and services by location
b. Proposed mix of local, regional, national and international branded concepts
c. Inclusion of concepts, brands, and products local to Queens and New York City
d. Terminal diagrams indicating the proposed location of concession categories and/or
concepts (with identifying numbers matching to the list of proposed
categories/concepts), any proposed expansion or reconfiguration of the Program,
and any other proposed enhancements to the terminal facilities
e. List of proposed tenants for the Program and letters of intent from tenants and/or
concept owners indicating their interest or commitment to participate in the
Program
2. Leasing Plan – Considering the transition of existing concepts to new concepts, provide the
following leasing information:
a. Leasing schedule
b. Composition of tenants by location, indicating concepts that will be self-operated
(also indicating if the concept is licensed, franchised, or proprietary); concepts that
will be owned/operated by a local/regional business with an established location(s)
in New York; tenants operating concepts through a license agreement; tenants
operating concepts through a franchise agreement; etc.
c. Proposed method of soliciting and selecting subtenants, including outreach to
local/regional operators
d. Proposed length of lease terms
e. Respondent’s staffing plan to ensure timely completion during transition
3. Design Plan – With an emphasis on creating a “New York Sense of Place” and unique
features that distinguish T8 from all airport terminal facilities, provide a narrative, and
architectural renderings to include the following:
a. Overall theme, design and quality of improvements to the Program, focusing on the
“New York Sense of Place”
b. Individual locations and concepts
American Airlines, Inc. 27 August 6, 2021
c. Improvements to common areas supporting the Program
d. Any proposed additions/reconfiguration of spaces or redevelopment/enhancements
of terminal facilities, including detailed justifications
e. Proposed initial capital investment
I. Amounts invested by Respondent
II. Amounts invested by subtenants
f. Construction phasing plan for Respondent’s improvements and a separate plan for
subtenants’ improvements
g. Proposed future capital investment, including amounts to refresh and/or redevelop
the Program to maintain its status as a premier world-class airport concession
program
4. Management Plan – During the transition period, describe Respondent’s approach to
managing the Program to ensure that new concepts/tenants are transitioned seamlessly
into the Program, in order to preserve revenue generation and customer service.
5. Outreach Plan – Describe methods and programs to attract subtenants to the Program
during the transition period, such as open houses, advertising, the use of social media, etc.
The plan should identify ways to attract small, local/regional, and ACDBE businesses.
6. Marketing Plan – Describe the plan to market and promote the Program during the
transition period and grand opening. The Marketing Plan should include programs to
market to the various international passengers utilizing T8.
7. ACDBE Plan – Describe the plan for achieving or exceeding the target levels of ACDBE
participation, including outreach efforts, timeline, and evaluation criteria. The planned
approach should be realistic and executable.
8. LBE Plan – Describe the plan for achieving the goals of the LBE participation, including
outreach efforts, timeline, and evaluation criteria. The planned approach should be realistic
and executable.
9. MWBE Plan – Describe the plan for achieving or exceeding the target levels of MWBE
participation in construction related work. The planned approach should be realistic and
executable.
10. Sustainability Plan – Describe sustainability related goals and initiatives that would be
implemented in design, construction and management of the Program.
D. Program Management
The Evaluation Committee may consider Respondent’s Program Management Plan, which includes
staffing, leasing, management, marketing, operations and financial management services
throughout the term of the Contract. At a minimum, Respondent should describe the following
services provided by Respondent on an on-going basis during the term of the Contract:
American Airlines, Inc. 28 August 6, 2021
1. Staffing – Provide information for the staffing and management of T8’s Program, including
job titles and brief descriptions of the roles and responsibilities of each staff position.
Indicate the staff that will be on-site full time and staff that will be utilized part-time and/or
on a temporary basis.
2. Leasing – Describe the Respondent’s administration of leases and approach to on-going
leasing activities as subtenant contracts expire over the term of the Contract, include the
methods of solicitation and outreach programs.
3. General Management and Facilities Management – Describe the day-to-day management of
subtenants and the overall Program, including enforcing subtenant contracts’ terms and
conditions, such as pricing, store hours, staffing inventory, facility cleanliness, maintenance
and other operational standards; evaluating each concept’s monthly and annual sales
performance; assisting subtenants to achieve sales goals; assessing and managing
underperforming concepts, monitoring compliance with design standards and construction
procedures; and plan for Program Management during irregular operations caused by flight
delays and cancellations, weather issues, etc.
If the Respondent elects to operate any portion of the Program, it must demonstrate how it
would manage the Program and sublease the concession area in an impartial and unbiased
manner.
4. Marketing and Promotion – Describe plan to market the Program on an on-going basis to
T8’s diverse passenger market, such as advertising, special promotions, customer services,
holiday and/or special events. In addition, describe methods to monitor customer
complaints/comments/satisfaction, and the effectiveness of marketing programs i.e. social
media, mystery shopper programs, etc.
5. Operations – Describe plan for subtenants’ delivery of goods and merchandise to individual
units; monitoring of normal cleaning of units, including vents and grease traps; monitoring
of normal repairs and maintenance of units; and other operating functions such as the
cleaning and maintenance of general delivery areas, freight elevators, service corridors,
location and maintenance of trash receptacles (including information on recycling and
composting programs). The operations plan should address the maintenance of any
common areas for customer use, such as food hall/court seating areas, that are the
responsibility of the Respondent, if not leased to a subtenant. In addition, Respondents
should address the process for overseeing the transition of spaces as subtenants and/or
concepts change, i.e. management and oversight of stores’ construction activities, use of
temporary units, etc.
6. Financial Management – Identify Respondent’s billing/collection system and procedures to
ensure timely rental remittance. Describe Respondent’s financial management system for
reporting on a monthly basis, at a minimum, sales for every concession location, accrued
American Airlines, Inc. 29 August 6, 2021
and collected rent for each concession location, historical comparisons, comparisons to
projections, ACDBE participation and compliance, and local participation.
E. Financial Proposal
At a minimum, the following projected financial data should be provided on an annual basis during
the term of the Contract, beginning with Contract execution date through Contract expiration date.
Financial projections should be based on the enplanement forecast and scenarios in Section IV.A.
1. Gross sales generated by concessions category and location, and assumptions supporting
the projections.
2. Expenses incurred by Respondent and passed through to subtenants, such as Marketing
Fees, Common Area Maintenance (CAM) charges, etc.
3. Other revenues generated by subtenants, e.g. storage fees.
4. Rental revenues generated by subtenants and average percentage rental rates charged
subtenants by category.
5. Operating expenses, by expense category, attributed to the Respondent’s operations at T8,
including a separate schedule detailing Respondent’s annual Salaries and Wages Expenses
showing the number of employees (by title) on-site during the term of the Contract
6. Cash flow after operating expenses or Earnings before interest, taxes, depreciation and
amortization (“EBITDA”).
7. Respondent’s capital investment in program (not including subtenant capital investment):
initial amount and any other amounts during the term of the Contract. The investment
should distinguish between labor costs associated with Respondent’s employees who will be
on-site only during Program implementation (e.g., construction oversight, initial leasing
activities, etc.) and true construction materials that will remain as part of T8.
8. Proposed compensation structure to Respondent, and payments to American and the Port
Authority.
F. Financial Statements
Respondent must submit the following information and financial statements, as applicable to the
Respondent:
• For Respondents currently organized as a corporation, partnership, LLP, LLC or joint venture,
complete audited financial statements, including a balance sheet, income statement, and
statement of cash flows, prepared in accordance with generally accepted accounting principles,
for the most recent complete fiscal year. Footnote disclosures, if any, must be submitted with all
financial statements.
If Respondent is a wholly owned subsidiary of another entity, then the above-referenced
financial information of the parent entity may be submitted in lieu of Respondent’s
financial information. However, in this case, American may require a corporate guarantee
from the Respondent’s parent entity.
American Airlines, Inc. 30 August 6, 2021
• For a Respondent who intends to form a joint venture or other new corporation, partnership,
LLP or LLC in order to respond to this RFP, then the complete financial statements described
above must be submitted for each entity having a greater than 20% ownership interest in
Respondent. If any such ownership entity is a wholly owned subsidiary of another entity,
then the requested financial information of the parent entity may be submitted in lieu of
such ownership entity’s financial information. However, in this case, American may require
a corporate guarantee from such ownership entity’s parent entity.
• If Respondent is relying on the financial resources of an affiliated entity to meet the
minimum qualifications of this RFP, then Respondent must submit i) the above-referenced
financial information for the affiliated entity; ii) a description of the relationship between
affiliated entity and Respondent including, but not limited to, the percentage of ownership
and management structure; and iii) documentation from the affiliated entity authorizing the
Respondent to rely on its financial resources.
• If Respondent is relying on credit to meet the minimum financial qualifications of this RFP,
then Respondent must demonstrate the availability of credit to meet the minimum
requirements.
In all the above cases, American reserves the right to obtain, at no cost to the Respondent, a Dun and
Bradstreet financial report, or other credit reports, on the Respondent and all associated partners,
entities, etc. to facilitate its financial evaluation of the Respondent's proposal.
G. Other Information
Respondent should provide any other information that it believes would be helpful in evaluating
the Respondent’s ability to successfully develop and operate T8’s Program.
H. Confidentiality
Without limiting the terms and conditions of any applicable nondisclosure agreement entered into
between the Respondent and American, this RFP and the information contained herein, including any
attachments, exhibits or schedules hereto, are to be considered confidential and proprietary
information of American. Further, any additional materials provided by American in connection with
this RFP or any potential transactions contemplated herein that are clearly and conspicuously marked
as confidential or proprietary, otherwise reasonably identifiable as confidential or proprietary
information or under the circumstances should reasonably be considered as confidential or
proprietary information, are also to be considered confidential and/or proprietary information of
American. Any such confidential and/or proprietary information of American: (a) may only be used
for purposes of preparing a proposal in connection with this RFP; and (b) may not be shared with any
third party, except that it may be shared with your officers, employees, agents and professional
advisors on a need-to-know basis, provided that such individuals (1) have been informed of the
confidential nature of such information prior to such disclosure; and (2) are subject to confidentiality
obligations at least as restrictive as those contained herein.
American Airlines, Inc. 31 August 6, 2021
Materials submitted by the Respondent in response to this RFP that are considered
confidential/proprietary to the Respondent must be clearly marked as such at the time of submission.
All supporting documentation, manuals and samples submitted in response to this RFP will become
the property of American unless otherwise requested by the Respondent at the time of submission.
No publicity or news release pertaining to this RFP, responses to this RFP, discussions of any kind
related to this RFP, or the award of any contract related to this RFP may be released without
American’s prior written approval.
IN THE EVENT THAT THE RESPONDENT CHOOSES NOT TO RESPOND TO THIS RFP, SUCH RESPONDENT
SHALL IMMEDIATELY DISPOSE OF THIS RFP, AND ALL ACCOMPANYING MATERIALS, AND DELETE ALL
FILES RECEIVED FROM AMERICAN.
I. Conflict of Interest
By submitting a proposal, the Respondent represents and warrants to American that:
• No current employee of American, who is a member of Respondent’s immediate family (spouse,
domestic partner, parents, children and their spouses, domestic partner’s children and their
spouses), has reviewed and approved proposals and entered into an agreement on behalf of
American with the Respondent;
• It has not colluded with other prospective Respondents, current employees of American, or
former employees of American who have been separated from the company for less than two (2)
years, in the preparation of its proposal;
• It has not engaged in any uncompetitive behavior, or other practice, which has denied, or may
deny, legitimate business opportunities to other Respondents;
• It has observed, and will observe during the duration of the proposal’s effectivity, all relevant legal
requirements;
• No gifts greater than nominal value have been provided to any American employee in the last
twelve (12) months by the Respondent; and
• It has not sought and will not seek to influence contract decisions outside the proposal process.
J. Standards of Business Conduct
American is committed to maintaining the highest standards of business ethics and complying with
both the letter and the spirit of the law in everything that we do and in every country in which we do
business. Consequently, employees are prohibited from participating in or condoning illegal or
unethical activity, including any form of bribery or corruption. We do not and will not offer, pay, or
accept bribes, nor will we permit any third party or intermediary to do so on our behalf. Following
these high standards will maintain the hard-earned respect that we have established over the years
with our customers.
We require this same commitment in all our suppliers’ dealings with us and with our people; it is a
condition of doing business with us. We are confident that your company also shares our
commitment. As part of this commitment, we have implemented our Business Ethics & Compliance
RFP to prevent and detect misconduct. We have also adopted Standards of Business Conduct for all
American Airlines, Inc. 32 August 6, 2021
employees. A copy of the Standards of Business Conduct can be found online at aa.com. We expect
our vendors and suppliers to be guided by these principles.
We are also committed to respecting human rights, including combating illegal human trafficking and
child exploitation. As a prominent part of the worldwide travel industry, we conduct our business in
a manner that protects human rights and the rights of children within our sphere of influence. We
have adopted responsible workplace practices and endeavor to conduct our business operations free
from complicity in human rights abuses. And we expect our vendors and suppliers to do the same.
If you or any of your employees have any questions about our Standards of Business Conduct, our
commitment to integrity, or about the conduct of any of our employees, we welcome calls to the
EthicsPoint Helpline - (877) 422-3844, or you may contact us at aa.ethicspoint.com. Reporters to the
EthicsPoint Helpline or on-line portal may remain anonymous, and we have a strict policy prohibiting
retaliation against anyone who raises a good faith ethics or compliance concern. We do, of course,
reserve the right to take action to protect our interests against any contract violations, etc., but
voluntary disclosure is a factor that is taken into account. For matters related to contract
interpretation and normal commercial matters, refer questions to the usual commercial contacts.
We also encourage our vendors and suppliers to adopt their own codes of conduct if they have not
already done so.
American Airlines, Inc. 33 August 6, 2021
Exhibit A – Historical Enplanements (2015-2019)
John F. Kennedy International Airport – Terminal 8
Domestic 2015 2016 2017 2018 2019
American 1,809,640 2,184,166 1,993,716 2,022,563 1,879,856
Regional 772,667 355,857 306,727 319,321 259,790
Subtotal Domestic 2,582,307 2,540,023 2,300,443 2,341,884 2,139,646
% of Total 55% 54% 50% 53% 51%
International 2015 2016 2017 2018 2019
American 1,184,952 1,248,048 1,168,461 1,109,655 1,042,470
Air Berlin 195,453 204,394 168,107 - -
Alaska 16,553 61,035 44,538 - -
Cathay Pacific - - 283,764 307,958 284,963
Ethiopian - - - - 11,169
Finnair 86,391 81,391 83,302 85,134 87,920
Lan Chile 260,373 281,538 285,296 271,390 263,656
LATAM 258,824 174,270 128,125 107,367 111,652
Qantas - - - 67,229 69,800
Qatar 102,927 106,672 102,824 101,493 108,433
Royal Jordanian 38,887 38,732 48,107 51,120 51,108
Subtotal International 2,144,360 2,196,080 2,312,524 2,101,346 2,031,171
% of Total 45% 46% 50% 47% 49%
Total Terminal 8 4,726,667 4,736,103 4,612,967 4,443,230 4,170,817
LEGEND
DUTY FREE
FB: FULL SERVICE
WESTFIELD COMMON AREA
STORAGE SPACES
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1
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Exhibit B1 - Terminal Diagrams of Existing Concessions Space (as of September 2020)
19
14
13
15
19
14
13
15
19
14
13
15
19
14
1315
19
14
13
15
1
9
1
4
1
3
1
5
19
14
13
15
1
9
1
4
1
3
1
5
19
14
13
15
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
R
A
M
P
D
N
R
A
M
P
D
N
DN
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
DN
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
DN
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
DN
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
DN
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
RAMP DN
R
A
M
P
D
N
R
A
M
P
D
N
DN
R
A
M
P
D
N
RAMP DN
R
A
M
P
D
N
R
A
M
P
D
N
DN
RAMP DN
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A
M
P
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N
X
1
6'-11 5/8
"
CONCESSIONS - EXISTING - CONCOURSE B
CONCESSIONS - PROPOSED - CONCOURSE B
03
05 07
01
1820
14
16
10
12
02
04 06 08
2248 SF
EXISTING
1918 SF
EXISTING
964 SF
EXISTING
1280 SF
EXISTING
633 SF
EXISTING
558 SF
EXISTING
1213 SF
EXISTING
1111 SF
EXISTING
662 SF
EXISTING
1277 SF
EXISTING
655 SF
PROPOSED
510 SF
PROPOSED
720 SF
EXISTING
2110 SF
PROPOSED
1140 SF
PROPOSED
1850 SF
EXISTING
2348 SF
EXISTING
1100 SF
PROPOSED
576 SF
EXISTING
730 SF
PROPOSED
720 SF
EXISTING
1117 SF
EXISTING
2882 SF OF EXISTING CONCESSIONS
REMOVED FOR NEW TERMINAL WORK.
PROVIDE BREAKOUT COST FOR
REDUCTION IN CONCESSIONS SQUARE
FOOTAGE.
1 1
1
1
1
1
2
1
2
1
2
1
1
2 2 2
2 2
2
2
4
1
2
3
4
2
3
NEW BUSING OPERATION.
ASSUME MOVING WALKWAY REMOVAL,
PENDING PANYNJ APPROVAL.
4
4
PROPOSED
2565 SF
RESTROOMS
1780 SF
PROPOSED
4040 SF
PROPOSED FOOD HALL SEATING
2725 SF
PROPOSED
2705 SF
RESTROOMS
1510 SF
PROPOSED
4195 SF
PROPOSED
315 SF
PROPOSED
215 SF
2
RELOCATED
CUSTOMER
SERVICE
1
267 SF
EXISTING
APPROXIMATE LOCATION
OF NEW EXIT STAIR.
2
PROPOSED
1120 SF
CONCESSION MAY BE
REMOVED FOR FUTURE
TERMINAL WORK.
PROPOSED
4565 SF
POSSIBLE EXPANDED SEATING
AREA WITH CIRCULATION
INTEGRATED - TO BE FURTHER
STUDIED.
TO BE STUDIED
2450 SF
FUTURE FEATURE ELEMENT
OR CONCESSION.
AMERICAN AIRLINES TERMINAL 8
LEVEL 3 - TERMINAL & CONCOURSE B
06/24/21
Michael Hubert.
This Document was produced by or under the authority of This document is incomplete and may not be used for regulatory approval, permit or construction.
NAME AREA
19,462 SF
CONCESSIONS - PROPOSED
CONCOURSE B
25,650 SF (+315 FUTURE FEATURE)
GRAND TOTAL
48,037 SF
CONCESSIONS - EXISTING
CONCOURSE B
CONCESSIONS - PROPOSED
FOOD HALL SEATING
NAME AREA
19,462 SF
CONCESSIONS - EXISTING
CONCOURSE C
GRAND TOTAL
79,945 SF
CONCESSIONS - EXISTING
CONCOURSE B
CONCESSIONS - EXISTING
LEVEL 1
CONCESSIONS - PRPOSED
OPEN SEATING LEVEL 1
CONCESSIONS - PROPOSED
CONCOURSE B
CONCESSIONS - PROPOSED
FOOD HALL SEATING
CONCESSIONS - PROPOSED
CONCOURSE C
CONCESSIONS - PROPOSED
LEVEL 1
2,725 SF (+2,450 TO BE STUDIED)
18,535 SF
1,883 SF
25,650 SF
2,725 SF
10,550 SF
340 SF
600 SF
CONCESSIONS - BUSING
LEVEL 1
200 SF
CONCESSIONS - BUSING
LEVEL 1
200 SF
PRELIMINARY
CONCOURSE B
CONCESSIONS
2
LEVEL 1 BUSING
PROPOSED CONCESSION
SERVICES - RESTROOMS / SSCP
CONCESSIONS - FOOD HALL/ OPEN SEATING PROPOSED
Exhibit B2 - Terminal Diagrams of Proposed Concessions Space (as of June 2021)
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
A
3
5
8
/
1
1
0
CONCESSIONS - EXISTING - CONCOURSE C
CONCESSIONS - PROPOSED - CONCOURSE C
39
41373533
31
31
32 34 36
38
40 42
44
46
43 45
47
950 SF
EXISTING
1145 SF
EXISTING
375 SF
PROPOSED
490 SF
EXISTING
1463 SF
EXISTING
675 SF
PROPOSED
515 SF
EXISTING
1053 SF
EXISTING
847 SF
EXISTING
718 SF
EXISTING
501 SF
EXISTING
1229 SF
EXISTING
3076 SF
EXISTING
699 SF
EXISTING
489 SF
EXISTING
4677 SF
EXISTING
1750 SF
PROPOSED
1420 SF
PROPOSED
1520 SF
PROPOSED
100 SF
PROPOSED
100 SF
PROPOSED
200 SF
PROPOSED
490 SF
PROPOSED
285 SF
PROPOSED
1260 SF
PROPOSED
215 SF
PROPOSED
100 SF
PROPOSED
100 SF
PROPOSED
1325 SF
PROPOSED
683 SF
EXISTING
490 SF
PROPOSED
1
1
1
1 1
1
1 1 1 1
1 1 1
11
2
2
2
2 2
2 2
2
2
2
2
2
2
2
2 2
1
2
ASSUME MOVING WALKWAY REMOVAL,
PENDING PANYNJ APPROVAL.
145 SF
PROPOSED
CUSTOMER
SERVICE
AMERICAN AIRLINES TERMINAL 8
LEVEL 3 - CONCOURSE C
06/24/21
Michael Hubert.
This Document was produced by or under the authority of This document is incomplete and may not be used for regulatory approval, permit or construction.
NAME AREA
GRAND TOTAL
29,085 SF
CONCESSIONS - EXISTING
CONCOURSE C
NAME AREA
19,462 SF
CONCESSIONS - EXISTING
CONCOURSE C
GRAND TOTAL
79,945 SF
CONCESSIONS - EXISTING
CONCOURSE B
CONCESSIONS - EXISTING
LEVEL 1
CONCESSIONS - PRPOSED
OPEN SEATING LEVEL 1
CONCESSIONS - PROPOSED
CONCOURSE B
CONCESSIONS - PROPOSED
FOOD HALL SEATING
CONCESSIONS - PROPOSED
CONCOURSE C
CONCESSIONS - PROPOSED
LEVEL 1
18,535 SF
18,535 SF
1,883 SF
25,650 SF
2,725 SF
10,550 SF
340 SF
600 SF
CONCESSIONS - PROPOSED
CONCOURSE C
10,550 SF
CONCESSIONS - BUSING
LEVEL 1
200 SF
PRELIMINARY
CONCESSIONS
CONCOURSE C
12 R / 11T
4R / 3T
UP
UP
UP
2R
1
1
1
1
2443 SF
VACANT
-
ELEVATOR 15
ELEVATOR 14
ELEVATOR 13
15-706
CBP DOOR
787 SF
EXISTING
456 SF
EXISTING
640 SF
EXISTING
600 SF
PROPOSED
340 SF
PROPOSED SEATING
1
1
1
2
1
AMERICAN AIRLINES TERMINAL 8
LEVEL 1 - TERMINAL & CONCOURSE B
06/24/21
Michael Hubert.
This Document was produced by or under the authority of
This document is incomplete and may not be used for regulatory approval, permit or construction.
NAME
AREA
GRAND TOTAL
2,823 SF
CONCESSIONS - OPEN SEATING
LEVEL1
NAME AREA
19,462 SF
CONCESSIONS - EXISTING
CONCOURSE C
GRAND TOTAL
81,140 SF
CONCESSIONS - EXISTING
CONCOURSE B
CONCESSIONS - EXISTING
LEVEL 1
CONCESSIONS - PRPOSED
OPEN SEATING LEVEL 1
CONCESSIONS - PROPOSED
CONCOURSE B
CONCESSIONS - PROPOSED
FOOD HALL SEATING
CONCESSIONS - PROPOSED
CONCOURSE C
CONCESSIONS - PROPOSED
LEVEL 1
340 SF
18,535 SF
1,883 SF
25,650 SF
2,725 SF
11,535 SF
340 SF
600 SF
CONCESSIONS - PROPOSED
LEVEL 1
600 SF
CONCESSIONS - BUSING
LEVEL 1
200 SF
CONCESSIONS - EXISTING
LEVEL 1
1,883 SF
PRELIMINARY
CONCESSIONS
LEVEL 1
PROPOSED
600 SF
LEVEL 1
LEVEL 1
CONCESSIONS - FOOD COURT - PROPOSED
3
CONCESSIONS - PROPOSED - CONCOURSE B
2
CONCESSIONS - EXISTING - CONCOURSE B
1
ARRIVALS LEVEL
ARRIVALS LEVEL
PROPOSED OPEN SEATING - ARRIVALS LEVEL
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
R
A
M
P
D
N
ELECTRICAL ROOM
12-301
STAIR 30
STAIR 44
RETAIL / FOOD
CONCESSIONS
4040 SF
FOOD HALL
OPEN SEATING
2725 SF
RETAIL / FOOD
CONCESSIONS
2705 SF
RETAIL / FOOD
CONCESSIONS
4195 SF
RETAIL / FOOD
CONCESSIONS
2565 SF
RETAIL / FOOD
CONCESSIONS
4565 SF
CONCESSIONS - PROPOSED
CONCESSIONS - FOOD HALL/ OPEN SEATING PROPOSED
SERVICES - RESTROOMS / SSCP
1
2
3
4
1
1
1
2
1
3
1
3
3
BOH - SERVICE CORRIDOR / STORAGE
6
4
4
4
4
EGRESS
6
6
1
5
'
-
0
"
37' - 9"
44' - 6"
8' - 0"
8
' - 0"
9
'
-
6
"
40' - 0"
44' - 6"
EXISTING
CONCESSIONS
720 SF
EXISTING
CONCESSIONS
576 SF
5
CONCESSIONS - EXISTING
5
5
TO BE
STUDIED
2450 SF
RETAIL / FOOD
CONCESSIONS
1120 SF
1
315 SF
10' - 3"
22' - 0"
1
5' - 0"
25' - 0"
2
0
'
-
0
"
12' - 0"
2
7
'
-
0
"
22' - 8"
AMERICAN AIRLINES TERMINAL 8
OPEN CONCEPT
06/24/21
Michael Hubert.
This Document was produced by or under the authority of This document is incomplete and may not be used for regulatory approval, permit or construction.
NAME AREA
PROPOSED
CONCESSIONS
19,190 SF (+315)
PROPOSED OPEN
CONCESSIONS
2,725 SF (+2,450)
GRAND TOTAL
23,211 SF
EXISTING
CONCESSIONS
1,296 SF
PRELIMINARY
CONCESSIONS
JFK INTERNATIONAL AIRPORT
TERMINAL 8
TEL/ DATA
SPACE
NO.
RETAIL
CATEGORY
AREA
(sf)
COOKING (Y/ N)
SANITARY -
WASTE
SANITARY -
VENT
DCW
NATURAL GAS -
PIPE
NATURAL GAS -
EST. DEMAND
(Mbtu/ h)
ESTIMATED/ REQD.
SUPPLY RATE
ESTIMATED/ REQD.
SUPPLY VOLUME
(cfm)
OUTSIDE AIR
(cfm/ sf)
MAKE-UP AIR
(cfm)
TYPE I -
EXHAUST
TYPE II -
EXHAUST
CHWS/R
HHWS/R
CONDUIT
VOLTAGE
CB - AMPS
CONDUIT
FAS
SPRINKLER
MainTerminal - Arrivals Level 1 (West)
A1 TE 609 N 3" 2" 1" N/A N/A 2.0 1218 0.2 N/A N/A N/A HHW - 480 70 REQD REQD REQD
A3 CE 272 N N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A - 208 60 REQD N/A N/A
A4 SR 24 N N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
A6 QS-F&B 659 N 4" 2" .75" N/A N/A 2.0 1318 0.3 - N/A - CHW 2.5" 208 225 2" REQD REQD
A7 QS-F&B 821 N 4" 2" 1" N/A N/A 3.0 2463 - N/A N/A N/A CHW 2.5" 208 225 REQD REQD REQD
Main Terminal - Departures Level 3 (West)
M4 QS-F&B 1065 N 3" 2" 1" N/A N/A 3.0 3195 0.4 N/A N/A N/A CHW + HHW - 208 250 REQD REQD REQD
M4A - 541 N N/A N/A N/A N/A N/A 2.0 1082 0.5 N/A N/A N/A CHW + HHW 1" 208 50 1" REQD REQD
M5 SR 4052 N N/A N/A N/A N/A N/A 2.0 8104 N/A N/A N/A N/A CHW (3) 2" 208 100 REQD REQD REQD
M8 QS-F&B 730 Y 3" 2" 1" 2.5" 957 3.0 2190 0.4 3840 24"x12" 10"x10" CHW - 480 100 REQD REQD REQD
M9 QS-F&B 886 Y 3" 3" 1.25" 2" - 3.0 2658 0.6 1850 15"X14" - CHW (2) 2" 480 150 1" REQD REQD
M10 QS-F&B 563 Y 4" 2" 1.5" 3" 1,156 3.0 1689 - 3740 18"x18" - CHW + HHW (2) 1.25" 480 100 REQD REQD REQD
M11 QS-F&B 1301 Y 3" 3" 1.25" 2" 808 3.0 3903 0.5 1880 16"x10" - CHW (2) 1.5" 480 80 REQD REQD REQD
M13 QS-F&B 254 N 4" 2" 1" N/A N/A N/A N/A N/A N/A N/A N/A N/A - 208 200 REQD N/A N/A
M14 DF 5594 N N/A N/A N/A N/A N/A 2.0 11188 - N/A N/A N/A CHW + HHW 1.25" 480 110 2.5" REQD REQD
M20 QS-F&B 693 N 4" 2.5" .75" N/A N/A 2.0 1386 N/A N/A N/A N/A N/A 2" 208 150 REQD REQD REQD
Concourse B - Departures Level 3 (West)
B1 TE 2,069 N
N/A
N/A
N/A
N/A
N/A
1.0
2069
0.2 N/A N/A N/A - 1" 480 60 REQD REQD REQD
B3 QS-F&B 300 N 4" 2" .75" N/A
N/A
1.0
300
0.1 N/A N/A N/A N/A .75" 480 60 REQD REQD REQD
B4 FS-F&B 1,168 N 4"
2"
1" N/A
N/A
3.0
3504
0.5 - - 1 CHW + HHW 2" 480 150 1" REQD REQD
B5 SR 642 N N/A
N/A
N/A N/A
N/A
1.0
642
0.2 N/A N/A N/A HHW 1" 208 60 1" REQD REQD
B6 SR 1,323 N N/A
N/A
N/A N/A
N/A
1.0
1323
- N/A N/A N/A CHW 1.25" 208 100 1" REQD REQD
B7 SR 636 N N/A
N/A
N/A N/A
N/A
1.0
636
0.12 N/A N/A N/A CHW 1" 208 60 REQD REQD REQD
B8 SR 675 N N/A
N/A
N/A N/A
N/A
1.0
675
0.2 N/A N/A N/A CHW 1.25" 208 60 REQD REQD REQD
B9 SR 1,350 N N/A
N/A
N/A N/A
N/A
1.0
1350
0.2 N/A N/A N/A CHW 1.25" 208 60 1" REQD REQD
B10 SR 1,021 N N/A
N/A
N/A N/A
N/A
1.0
1021
0.2 N/A N/A N/A CHW 1.25" 208 100 1" REQD REQD
B11 TE 1,990 N N/A
N/A
N/A N/A
N/A
1.0
1990
0.2 N/A N/A N/A CHW 1.25" 480 60 REQD REQD REQD
B12/ A FS-F&B 2,363 Y
4"
2"
1.5" N/A
N/A
3.0
7089
0.5 3048 20"x20" N/A HHW 3" 480 300 1" REQD REQD
B14 TE 681 N N/A
N/A
N/A N/A
N/A
1.0
681
0.2 N/A N/A N/A CHW 1.25" 480 100 REQD REQD REQD
B15 DF 1,043 N N/A
N/A
N/A N/A
N/A
1.0
1043
- N/A N/A N/A CHW + HHW 1.25" 480 60 1.25" REQD REQD
B15A CE 175 N N/A
N/A
N/A N/A
N/A
1.0
175
- N/A N/A N/A N/A 1" 480 20 REQD REQD REQD
B16 FS-F&B 1,141 N
4"
2"
1" N/A
N/A
3.0
3423
0.4 795 N/A 2 CHW + HHW 1.5" 480 100 1" REQD REQD
Concourse B - Departures Level 3 (East)
B17 SR 2,296 N 4" 2" 1" N/A N/A 1.0 2296 - N/A N/A N/A - 1.25" 480 125 .75" REQD REQD
M16 FS-F&B 5,390 Y 4" 4" 3" 4 1,925 3.0 16170 0.4 5040 24"x20" (2) 12"x12"/ 8" CHW + HHW 4" 480 400 REQD REQD REQD
Concourse C - Departures Level 2
C1 SR 496 N N/A N/A N/A N/A N/A 1.0 496 0.3
N/A
N/A
N/A
-
1.25" 208 60 REQD REQD REQD
C2 CE 519 N N/A N/A N/A N/A N/A 1.0 519 - N/A N/A N/A
N/A
1" 208 60 REQD REQD REQD
C3 FS-F&B 5038 Y 4" 2" 1.5" N/A N/A 3.0 15114 - 6500 24"x28" -
CHW + HHW
3.5" 480 600 1" REQD REQD
C5 SR 497 N N/A N/A N/A N/A N/A 1.0 497 - N/A N/A N/A
CHW
1" 208 60 REQD REQD REQD
C6 QS-F&B 627 N 4" 2" 1" N/A N/A 2.0 1254 - N/A N/A N/A
-
- 208 150 REQD REQD REQD
C7 TE/ QS F&B 3226 N 3" 2" 1" N/A N/A 1.5 4839 0.2 N/A N/A N/A
CHW + HHW
(2) 1.25" 480 (2) 70 1.5" REQD REQD
C9 DF 1318 N N/A N/A N/A N/A N/A 2.0 2636 - N/A N/A N/A
-
1" 480 60 1" REQD REQD
C10 QS-F&B 754 Y 4" 2" 1" N/A N/A 2.0 1508 0.4 2200 16"x16" 12"x12"
CHW + HHW
2" 480 175 REQD REQD REQD
C11 QS-F&B 871 Y 4" 2" .75" N/A N/A 3.0 2613 - 980 12"x12" -
-
2" 480 150 REQD REQD REQD
C12 SR 498 N N/A N/A N/A N/A N/A 1.0 498 - N/A N/A N/A
N/A
1.25" 208 60 1.25" REQD REQD
C13 TE 497 N N/A N/A N/A N/A N/A 1.0 497 0.2 N/A N/A N/A
HHW
- 208 60 REQD REQD REQD
C14 QS-F&B 1666 N 3" 2" 1" N/A N/A 3.0 4998 - N/A N/A 14"x10"
CHW
2" 480 150 (2) 1" REQD REQD
C15 FS-F&B 1141 N 4" 2" 1" N/A N/A N/A N/A - N/A N/A N/A
N/A
1" 480 90 REQD REQD REQD
C18 FS-F&B 1008 N 4" 1.5" 1" N/A N/A N/A N/A - N/A N/A N/A
N/A
2" 208 100 1.25" REQD REQD
C20 TE 281 N N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A
1.25" 208 50 1" REQD N/A
*: 54"X36" SHARED SHAFT AT FOODCOURT
REQD: REQUIRED
GENERAL
EXISTING/ REQD. UTILITIES
LIFE SAFETY/ FIRE
PROTECT.
ELECTRICAL
MECHANICALPLUMBING
1
04/22/2021
American Airlines, Inc. 36 August 6, 2021
Exhibit C – Planned Terminal Improvements
John F. Kennedy International Airport – Terminal 8
External view of expanded bagroom, international arrivals area,
airline support space and new gate holdrooms.
Gate layout showing new widebody capable gates 18, 20, 31, 34, 36 and new widebody hardstands (x4)
American Airlines, Inc. 37 August 6, 2021
Premium Lounge Expansion and Upgrades – Level 4
Processor and concourse view showing expansion of ticket counter support space and kiosk area in support of
British Airways and other airline expansion, along with the expanded gate holdroom for new gates 18 and 20
American Airlines, Inc. 38 August 6, 2021
Gate layout view showing domestic and international operations (subject to change)
American Airlines, Inc. 39 August 6, 2021
Exhibit D – ACDBE Participation
The Port Authority has established an Airport Concession Disadvantaged Business Enterprise (ACDBE)
participation goal, as measured by the total estimated annual gross receipts for the overall concession
program. The goal is currently thirty percent (30%) and may be updated by the Port Authority from time
to time based on updated studies undertaken by the agency and posted on the Port Authority website:
https://www.panynj.gov/supplierdiversity.
The overall ACDBE goal is a key element of the Port Authority’s airport concession program and the
selected respondent shall take all necessary and reasonable steps to comply with the requirements of
the Port Authority’s ACDBE program. The selected respondent commits to the maximum extent feasible
consistent with its good business judgment, including without limit the consideration of cost
competitiveness, to make good faith efforts to, at a minimum, consistently achieve and maintain the
above-stated ACDBE participation goal. Information regarding specific good faith steps can be found in
the Port Authority’s ACDBE program located on its above-referenced website. In addition, the selected
respondent shall keep and provide such records as shall enable the Port Authority to comply with its
obligations under 49 C.F.R. Part 23 regarding efforts to offer opportunities to ACDBEs and effectively
monitor the Terminal Facilities ACDBE program and participation.
Pursuant to 49 C.F.R. 23.25 (f), ACDBE participation must be, to the greatest extent practicable, in the
form of direct ownership arrangements with ACDBEs. A direct ownership arrangement means a joint
venture, partnership, sublease, license, franchise or other arrangement in which a firm owns and
controls a concession. ACDBE participation through joint ventures must be approved by the Port
Authority prior to agreement execution. Only firms certified as ACDBEs and approved joint ventures can
be counted toward the ACDBE participation goal. A firm applying for ACDBE certification cannot be
counted toward the participation goal until the certification process is complete and such firm is
certified as an ACDBE. Similarly, a joint venture with a certified ACDBE cannot be counted toward the
goal until such venture is reviewed and approved. Failure to demonstrate good faith efforts to achieve
and maintain the ACDBE participation at any time during the term of the Contract may be considered an
event of default.
A detailed description of outreach efforts that are expected to be utilized to fulfill the ACDBE
participation commitment is set forth on Appendix A (ACDBE Outreach Efforts) hereto.
Qualification as an ACDBE
To qualify as an ACDBE, the firm must meet the definition set forth below and be certified by the New
York State or New Jersey State Uniform Certification Program (UCP). The New York State UCP directory
is available on-line at http://nysucp.newnycontracts.com and the New Jersey State UCP at
http://njucp.dbesystem.com
An ACDBE must be a small business concern whose average annual receipts for the preceding three (3)
fiscal years does not exceed the amount defined in 49 C.F.R. Part 23.33 as the same shall be modified
pursuant to periodic federal update. It must be (a) at least fifty-one percent (51%) owned and
controlled by one or more socially and economically disadvantaged individuals, or in the case of any
publicly owned business, at least fifty-one percent (51%) of the stock is owned by one or more socially
and economically disadvantaged individuals; and (b) whose management and daily business operations
are controlled by one or more of the socially or economically disadvantaged individuals who own it.
American Airlines, Inc. 40 August 6, 2021
Further, the ACDBE must meet the personal net worth standard established pursuant to 49 C.F.R. Part
23.35 as the same shall also be modified subject to periodic federal update. The ACDBE may, if other
qualifications are met, be a franchisee of a franchisor.
The Port Authority makes a rebuttable presumption that individuals in the following groups who are
citizens of the United States or lawful permanent residents are “socially and economically
disadvantaged”:
a. Women;
b. Black Americans which includes persons having origins in any of the Black racial groups of Africa;
c. Hispanic Americans which includes persons of Mexican, Puerto Rican, Cuban, Central or South
American, or other Spanish or Portuguese culture or origin, regardless of race;
d. Native Americans which includes persons who are American Indians, Eskimos, Aleuts or Native
Hawaiians;
e. Asian-Pacific Americans which includes persons whose origins are from Japan, China, Taiwan, Korea,
Burma (Myanmar), Vietnam, Laos, Cambodia (Kampuchea), Thailand, Malaysia, Indonesia, the
Philippines, Brunei, Samoa, Guam, the U.S. Trust Territories of the Pacific Islands (Republic of Palau),
the Commonwealth Northern Marianas Islands, Macao, Fiji, Tonga, Kiribati, Juvalu, Nauru,
Federated States of Micronesia or Hong Kong;
f. Asian-Indian Americans which includes persons whose origins are from India, Pakistan, Bangladesh,
Bhutan, Maldives Islands, Nepal or Sri Lanka; and
g. Members of other groups, or other individuals, found to be economically and socially disadvantaged
by the Small Business Administration under Section 8(a) of the Small Business Act, as amended (15
U.S.C. Section 637(a)).
Other individuals may be found to be socially and economically disadvantaged on a case-by-case basis.
For example, a disabled Vietnam veteran, an Appalachian white male, or another person may claim to
be disadvantaged. If such individual requests that his or her firm be certified as ACDBE, the Port
Authority, as a certifying partner in the New York State and New Jersey State UCPs will determine
whether the individual is socially or economically disadvantaged under the criteria established by the
federal government. These owners must demonstrate that their disadvantaged status arose from
individual circumstances, rather than by virtue of membership in a group.
Certification of ACDBEs hereunder shall be made by the New York State or New Jersey State UCP. If
Lessee/concession sublessee wishes to utilize a firm not listed in the UCP directories but which the
Lessee/concession sublessee believes should be certified as an ACDBE, that firm shall submit to the Port
Authority a written request for a determination that the firm is eligible for certification. This shall be
done by completing and forwarding such forms as may be required under 49 C.F.R. Part 23. All such
requests shall be in writing, addressed to the, Office of [Diversity and Civil Rights], The Port Authority of
New York and New Jersey, 2 Montgomery Street, 2nd Floor, Jersey City, NJ 07302 or such other address
as the Port Authority may designate from time to time. Contact [email protected]ov for inquiries or
assistance.
American Airlines, Inc. 41 August 6, 2021
Appendix A
ACDBE Outreach Efforts
(I) a full description of where, how and when outreach efforts will take place for ACDBE opportunities;
(II) a description of what has been accomplished to date with regard to outreach and pre-selection of
potential ACDBE firms;
(III) a detailed timeline for each type of outreach effort;
(IV) a detailed description of the methods to be used in selecting ACDBE firms that will participate in the
Lessee's ACDBE program;
(V) a description of the process to be used by the Lessee to insure that ACDBE firms selected to
participate in the Lessee's ACDBE program are certified and the method for ensuring that participating
firms submit certification applications and complete the certification process, in a timely manner (it
being acknowledged that firms certified as ACDBE by another state are not guaranteed certification by
the Port Authority and shall be required to submit an Interstate Certification Application, which shall be
subject to the Port Authority's review and approval);
(VI) a description of the process utilized by the Lessee to ensure that joint ventures including ACDBE
participation are approved by the Office of [Diversity and Civil Rights] of the Port Authority and what
efforts to monitor for compliance with federal rules, regulations and guidance will be undertaken;
(VII) a description of the methods for insuring ACDBE participation is fulfilled throughout the term of
each Concession Sublease; and
(VIII) a description of how ACDBE participation will be monitored throughout the Term.
American Airlines, Inc. 42 August 6, 2021
Exhibit E – Local Business Enterprise Participation
American and the Port Authority intend to mutually agree to a goal of a minimum percentage of
food/beverage venues in T8 to be subleased and operated by New York City-based businesses, with
a specific focus on Queens-based businesses
5
.
The selected respondent would be responsible for building out dedicated vendor stalls for smaller
Community businesses with limited access to capital, without any obligation of such smaller
Community businesses to reimburse selected respondent for the costs thereof, which would allow
such smaller Community businesses to gain exposure by operating on temporary, seasonal or a
flexible term basis. The selected respondent would provide supportive strategies to strengthen
business capacity, including but not limited to facilitating access to business advisory services and
technical assistance.
5
Contract preference should be given in the following order of geographic priority: (1) MWBEs located
in zip codes 11405, 11411, 11412, 11413, 11414, 11416, 11417, 11418, 11419, 11420, 11421, 11422,
11423, 11428, 11429, 11430, 11432, 11433, 11434, 11435, 11436, 11451, 11691, 11692, 11693, 11694,
11695, 11697, 11559, 11598, 11096, 11516, 11557, 11003, 11580, 11581, 11582; (2) MWBEs located
within the Borough of Queens, New York; (3) MWBEs located within other Boroughs; (4) MWBEs located
within the Port District ; and (5) MWBEs located elsewhere
American Airlines, Inc. 43 August 6, 2021
Exhibit F – Form of Proposal Bond
KNOW ALL PERSONS BY THESE PRESENTS, that we, the undersigned as Principal, and as Surety, a
corporation chartered and existing under the laws of the State of _______, and full authorized to do
business in the state of New York, are hereby held and firmly bound unto American Airlines, Inc
(American), as Owner in the sum of One Hundred Thousand and 00/100 ($100,000.00) Dollars good and
lawful money of the United Stated of America, to be paid upon demand to American, to which payment
well and truly made, we hereby jointly and severally bind ourselves, our heirs, executors, administrators,
successors and assigns.
Signed, this __ day of _________, 2020.
The condition of the above obligation is such that whereas the Principal has submitted to American a
certain proposal, attached hereto and hereby made a part hereof, to enter into a Contract in writing for
Developing, Leasing, Marketing and Managing the Concessions Program at John F. Kennedy
International Airport, Terminal 8.
NOW, THEREFORE,
A. If said proposal shall be rejected, or in the alternate;
B. If said proposal shall be accepted and the Principal shall, within 15 calendar days after
receipt of written notification from American of the award of the Contract, execute and
deliver such Contract and within 15 days after such notification shall furnish the
required Performance Bond, Certificate of Insurance, and shall in all other respects
perform the agreement created by the acceptance of said proposal, recognizing that
certain terms are subject to negotiation, then this obligation shall be void; otherwise the
same shall remain in force and effect, it being expressly understood and agreed that the
liability of the Surety for any and all claims hereunder shall, in no event, exceed the
penal amount of this obligation as herein stated.
The Surety, for value received, here stipulated and agrees that the obligation of said Surety and
its bond shall be in no way impaired or affected by any extension of the time within which American
accepts such proposal; and said Surety does hereby waive notice of any such extension.
IN WITNESS WHEREOF, the Principal and the Surety have hereunto set their hands and seals,
and such of them as are corporations have caused their corporate seals to be hereto affixed and these
presents to be signed by their proper officers, the day and year first set forth above.
ON BEHALF OF PRINCIPAL: _____________________________
PRINTED NAME OF PRINCIPAL:__________________________
ON BEHALF OF SURETY:________________________________
PRINTED NAME OF SURETY:_____________________________
American Airlines, Inc. 44 August 6, 2021
Exhibit G – 2019 Monthly Category Sales
John F. Kennedy International Airport – Terminal 8
Month Food & Beverage Duty Free Travel Essentials Currency Exchange Retail Services Total
January $2,889,561 $1,970,045 $1,658,764 $848,367 $725,563 83,747 $8,176,045
February $2,776,676 $1,919,410 $1,547,955 $862,837 $671,945 81,170 $7,859,993
March $3,207,728 $2,328,936 $1,833,484 $1,178,819 $748,369 101,072 $9,398,409
April $2,917,723 $2,126,782 $1,723,957 $962,453 $675,148 106,354 $8,512,418
May $3,125,778 $2,874,765 $1,914,102 $1,289,892 $831,730 119,581 $10,155,848
June $3,097,096 $2,261,654 $1,869,267 $1,417,748 $805,351 128,145 $9,579,260
July $3,029,993 $2,264,597 $1,851,623 $1,244,347 $745,228 127,922 $9,263,710
August $2,992,131 $2,137,318 $1,804,373 $1,257,345 $774,198 114,234 $9,079,599
September $2,791,067 $2,066,114 $1,718,357 $1,035,820 $781,596 121,642 $8,514,595
October $2,932,401 $2,269,589 $1,770,432 $1,019,092 $759,903 101,718 $8,853,134
November $2,704,899 $2,320,225 $1,630,812 $836,286 $708,650 91,367 $8,292,238
December $3,272,098 $2,636,638 $1,956,834 $836,286 $851,855 105,016 $9,658,727
Total $35,737,152 $27,176,072 $21,279,959 $12,789,290 $9,079,535 1,281,967 $107,343,976
American Airlines, Inc. 45 August 6, 2021
Exhibit H – Airport Minimum Wage Policy
(a) The Port Authority has adopted a minimum wage policy (as the same is amended at any time
and from time to time, “Airport Minimum Wage Policy”) for workers performing under non-trade labor
service contracts at John F. Kennedy International Airport, LaGuardia Airport and/or Newark Liberty
International Airport (each, as applicable, the “Airport”). It has also adopted a rule for implementing the
Airport Minimum Wage Policy. The Lessee has reviewed the Airport Minimum Wage Policy and the
implementing rule and agrees to comply with the Airport Minimum Wage Policy and implementing rule,
as the same may be amended. The Port Authority reserves the right to amend the aforesaid policy and
rule from time to time. A failure to comply with this obligation shall constitute a breach of this
Agreement and, accordingly, the Port Authority shall be entitled to all rights and remedies available to it
under law, equity or otherwise in the event of such breach; provided, that a failure of the Permittee or
any Lessee Counterparty to comply with the Airport Minimum Wage Policy (or any future amendment
or modification to the Airport Minimum Wage Policy), or any enforcement thereof with respect to a
particular type of employment matter, shall not constitute a breach of this Agreement to the extent that
the Port Authority has imposed the Airport Minimum Wage Policy (or such amendment or modification)
on, or enforced the Airport Minimum Wage Policy (or such amendment or modification) against, the
Lessee or such Lessee Counterparty, as the case may be (the “Target Entity”), in a manner that is
inconsistent with the manner in which the Airport Minimum Wage Policy (or such amendment or
modification) is imposed on, or enforced against, other entities in the same category of business as the
Target Entity, with respect to the same type of employment matter, at the Airport and other airports for
which the Port Authority is the airport operator. Further, the Lessee acknowledges that the Port
Authority has audit rights with respect to the Lessee’s operations at the Airport and that such audit
rights extend to the Lessee’s compliance with its obligations hereunder concerning the Airport Minimum
Wage Policy and the implementing rule. Notwithstanding such audit rights, the Lessee acknowledges its
obligation to provide to the Port Authority an annual statement, signed by a responsible officer or
authorized representative of the Lessee, certifying as to its own compliance with the Airport Minimum
Wage Policy and the implementing rules.
(b) The Lessee further agrees that it shall include in any agreements entered into by the Lessee or
any of the Lessee’s sub-contractors, related to Covered Services (as defined in the Airport Minimum
Wage Policy), including, without limitation, subcontracts and subleases (but excluding agreements with
government agencies or authorities) a clause which states that the party providing such services (the
“Lessee Counterparty”) to the Lessee (i) has reviewed the Airport Minimum Wage Policy and the
implementing rule, (ii) agrees to comply with them, as the same may be amended from time to time, (iii)
agrees to provide the Lessee and the Port Authority an annual statement, signed by a responsible officer
of the Lessee Counterparty, certifying as to its own compliance with the obligations described in this
paragraph, and (iv) acknowledges and agrees that the Port Authority shall be a third party beneficiary of
such clause entitled to all rights and remedies available to it under law, equity or otherwise in the event
of a breach of such clause by the Lessee Counterparty.
(c) At the request of the Port Authority, the Lessee further agrees that it shall terminate any
agreements entered into by the Permittee related to Covered Services (as defined in the Airport
Minimum Wage Policy), including, without limitation, subcontracts and subleases (but excluding
agreements with government agencies or authorities), with any Lessee Counterparty which fails to
comply with its contractual obligations related to the Airport Minimum Wage Policy, as set forth in the
foregoing sub-paragraph (b).
American Airlines, Inc. 46 August 6, 2021
Exhibit I – One JFK Vision and Unified Design Elements
One JFK, the key component of the Governor’s Vision Plan establishes the importance of a clear,
comprehensible and singular world class airport experience, to apply to all terminals. Inspired by the
spirit of New York, it encompasses world-class passenger amenities along the entire passenger journey,
including state-of-the-art security, streamlined roadway access, centralized ground transportation, and
improvements to technology, all in the effort to re-establish the Airport as a preeminent transportation
hub and economic engine. Executing the principles of One JFK will allow the Airport to deliver a
consistent passenger experience worthy of New York and prepare the Airport for continued growth.
The Lessee is responsible for development and implementation of the detailed program of One JFK
elements based on documentation provided by the Port Authority. The One JFK elements will be
presented and refined through interaction with the Executive Design Review Committee (EDRC) and the
Design Review Working Committee (DRWC) and shall include but not be limited to all elements of the
One JFK Requirements listed below.
1. Connections
• Interconnected Terminals (In particular T1 tT4) with facilities and services for all passengers
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience / Art & Multimedia / Restrooms / Other amenities / Retail
2. Universal Design
• Inclusionary Design for every different need for all user types
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience / Art & Multimedia / Restrooms / Other amenities / Holdrooms /
Retail
3. New York State Identity
• Use of icons and multimedia to enhance visual identity and sense of place
o Design Topic Leads: Branding / Art & Multimedia / Primary Architecture / Digital
Experience / Restrooms / Other amenities / Retail
4. Sustainability
• Implementation and communication of performance
o Design Topic Leads: Branding / Art & Multimedia / Primary Architecture / Digital
Experience / Landscape
5. Branding
• Implementation of PANYNJ approved branding and co-branding standards
o Design Topic Leads: Branding
6. Wayfinding
• Implementation of PANYNJ approved wayfinding and signage standards
o Design Topic Leads: Signage and wayfinding
7. Advertising
• Implementation of innovative and relevant advertising that does not compete with aesthetic
ambience and JFK branding
o Design Topic Leads: Signage & Wayfinding / Digital Experience / Art & Multimedia /
Retail
American Airlines, Inc. 47 August 6, 2021
8. Retail / Commercial
• Development of retail and commercial areas with clear connection with the City of New York
and the surrounding region
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience / Art & Multimedia / Other amenities / Retail
9. Processing Points
• Provide passengers with a coherent and seamless airport experience
through the succession of different terminal spaces and processes
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience
10. Employee Facilities
• Promote community through meeting the needs of the airport employees
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience / Art & Multimedia / Restrooms / Other amenities / Holdrooms /
Retail
11. Landscape and the curb side environment
• Unified curb side design from landscape to lighting and canopies
o Design Topic Leads: Primary Architecture / Signage & Wayfinding / Digital Experience /
Landscape / Art & Multimedia
12. Community art
• Inclusion of the local community within the design
o Design Topic Leads: Art & Multimedia / Digital Experience
13. Cutting edge technology
• Implementation of the latest in aviation technology for terminal design
o Design Topic Leads: Digital Experience / Other amenities
14. Restrooms
• Enhanced restroom design and capitalizing on brilliant basic amenities
o Design Topic Leads: Restrooms
15. Interior Finishes and Materials
• Cohesive palette of finishes and materials to deliver a consistent terminal brand experience of
circulation spaces, seating zones, retail areas and amenities.
o Design Topic Leads: Primary Architecture / Interior Finishes / Signage & Wayfinding /
Digital Experience / Art & Multimedia / Restrooms / Other amenities / Retail
16. User Experience during Construction
• Create an approach that minimizes disruption to airlines, general airport operations, and the
overall passenger experience during construction.
o Design Topic Leads: Primary Architecture / Signage & Wayfinding / Other amenities /
Landscaping
American Airlines, Inc. 48 August 6, 2021
Exhibit J – Sustainability Initiatives
Solid Waste Management & Recycling
• Comply with applicable recycling requirements, including requirements of the Port Authority
and the terminal operator
• Comply with applicable materials bans, e.g., plastic bags
• Periodically inspect concessions space to ensure compliance with recycling requirements
• Provide training to subtenants on recycling practices
• Remain current on proposed and new solid waste and recycling requirements
• Coordinate with janitorial staff to maintain source separation
• Evaluate year-over-year improvements in concessions recycling rates and progress in minimizing
waste, including food waste
• Identify alternatives to single-use plastics, e.g., beverage containers, utensils, straws and work
with concessions on utilizing these alternatives
• Identify opportunities for concessions to donate goods, materials or edible food to charitable
organizations or community groups
• Minimize waste by working with subtenants and their vendors, suppliers and wholesalers to
minimize product and transport packaging and identifying green procurement strategies
• Audit subtenants’ waste streams to identify potential improvements to recycling and waste
minimization
• Coordinate with the Port Authority on support of zero waste goals
Applicable laws and regulations:
• New York City source separation requirements: NYC Local Law 19.5
• New York City requirements on the recycling of organic waste at commercial facilities: Rules of
the City of New York, Title 16, Section 1-11
• State of New York electronic waste recycling law: ENV 27-2601 et seq.
• State of New York paint recycling: ECL 27-2001 et seq.
• New York’s Bag Waste Reduction Law: ECL 27-2801 et seq.
• State of New York prohibition on loose polystyrene fill: NY Senate Bill 7508-B
• State of New York polystyrene food container ban: ENV 27-3001 et seq.
Water Conservation
Work with subtenants to identify opportunities to reduce the water intensity of their operations
Energy Efficiency
Work with subtenants to identify opportunities to improve the energy efficiency of their operations
American Airlines, Inc. 49 August 6, 2021
Exhibit K – Current Program Sublease Status by Unit (as of Feb 19, 2021)
Unit
Sq. Ft.
Lease Status
Category
Lease End
A1
609
Active
Travel Essentials
09/30/2024
A3
272
Vacant
-
-
A4
24
Month-to-Month
Specialty Retail
07/31/2019
A6
659
Month-to-Month
Quick Service F&B
03/02/2019
A7
821
Month-to-Month
Quick Service F&B
03/02/2019
B1
2,069
Active
Travel Essentials
09/30/2024
B10
1,021
Active
Specialty Retail
09/30/2024
B11
1,990
Active
Travel Essentials
09/30/2024
B12
2,363
Month-to-Month
Full Service F&B
05/31/2017
B14
681
Active
Travel Essentials
09/30/2024
B15
1,043
Active
Duty Free
08/31/2022
B15A
175
Vacant
Currency
-
B16
1,141
Month-to-Month
Full Service F&B
05/31/2017
B17
2,296
Vacant
-
-
B2
25
Month-to-Month
Other
04/30/2016
B3
300
Month-to-Month
Quick Service F&B
12/31/2019
B4
1,168
Month-to-Month
Full Service F&B
05/31/2017
B5
642
Month-to-Month
Specialty Retail
05/30/2014
B6
1,323
Vacant
-
-
B7
636
Month-to-Month
Specialty Retail
12/31/2017
B8
675
Vacant
-
-
B9
1,350
Active
Specialty Retail
06/30/2020
C1
496
Vacant
-
-
C10
754
Month-to-Month
Quick Service F&B
01/11/2020
C11
871
Month-to-Month
Quick Service F&B
04/30/2019
C12
498
Vacant
-
-
C13
497
Active
Travel Essentials
09/30/2024
C14
1,666
Vacant
-
-
C15
1,141
Month-to-Month
Full Service F&B
07/31/2019
C18
1,204
Vacant
-
-
C2
519
Vacant
-
-
C20
281
Active
Travel Essentials
09/30/2024
American Airlines, Inc. 50 August 6, 2021
Unit
Sq. Ft.
Lease Status
Category
Lease End
C3
5,038
Month-to-Month
Full Service F&B
05/31/2017
C5
497
Month-to-Month
Specialty Retail
12/31/2017
C6
627
Month-to-Month
Quick Service F&B
05/31/2017
C7
3,226
Active
Travel Essentials,
Quick Service F&B
09/30/2024
C9
1,318
Active
Duty Free
08/31/2022
K10
21
Active
Other
07/31/2021
K11
21
Active
Other
07/31/2021
K12
21
Active
Other
07/31/2021
K13
21
Active
Other
07/31/2021
K2
100
Vacant
-
-
K3
45
Active
Other
10/31/2020
K5
45
Month-to-Month
Other
04/30/2016
M10
563
Month-to-Month
Quick Service F&B
12/31/2019
M11
1,301
Month-to-Month
Quick Service F&B
12/31/2019
M13
254
Vacant
-
-
M14
5,594
Active
Duty Free
08/31/2022
M16
5,390
Active
Full Service F&B
10/31/2023
M20
693
Month-to-Month
Quick Service F&B
12/31/2019
M4
1,065
Month-to-Month
Quick Service F&B
05/31/2017
M4A
541
Vacant
-
-
M5A
798
Active
Specialty Retail
08/31/2022
M5B
837
Active
Specialty Retail
08/31/2022
M5C
409
Active
Specialty Retail
08/31/2022
M5D
836
Active
Specialty Retail
08/31/2022
M5E
877
Active
Specialty Retail
08/31/2022
M8
730
Month-to-Month
Quick Service F&B
04/30/2019
M9
886
Vacant
-
-
