Terminal 5 - Main Terminal
A Gates
B Gates
Main Terminal to B Gates : 15 minutes
Main Terminal to C Gates : 25 minutes
British Airways
Galleries Lounge
British Airways
Galleries Lounge
British Airways
Galleries Lounge
C Gates
To Terminals 1 and 3
A Guide to Terminal 5
Helping you transfer through London Heathrow
Connecting at Terminal 5
Contact numbers for customers in the UK are:
Flight Information: 0844 493 0 777 • Customer Relations, Reservations and all other enquiries: 0844 493 0 787
For customers outside the UK, please visit ba.com for the local British Airways contact numbers.
Do I have to clear Security?
If you are arriving from an international ight, you will need to clear Flight
Connections and Security.
Can I use Fast Track security?
If you are travelling in First, Club World, and Club Europe or are an Executive Club
Gold or Silver Member you can use the Fast Track Security channel.
Can I use the lounges?
If you are travelling in First, Club World, Club Europe, Business UK , or an
Executive Club Gold or Silver member or oneworld® equivalent you are
welcome to use the British Airways Galleries Lounges.
What other facilities are available in the airport?
You’ll nd everything you need from cafes and restaurants to internet access
points and a wide range of shops.
Do I need to pick up my bags or check in again?
You do not have to pick up your bags if they have been labelled for your next
ight. If you need to collect a boarding pass, please follow the purple signs for
Flight Connections and visit the Airline Desks to pick up your boarding pass.
However if your baggage receipt shows the nal destination as LHR, LGW
or LON then you must collect your bags at Arrivals/Baggage Reclaim before
checking in as normal for your next ight.
Can I leave the airport?
We strongly recommend that passengers who wish to visit London between
ights should allow a minimum of 6 hours. It is your responsibility to ensure you
have all the appropriate document required to enter the UK. If you decide to
leave the airport you must return and pass through Security at least 35 minutes
before the scheduled time of departure, or you may not be accepted for travel.
SWK4732
To help you reach your next ight follow the purple Flight Connections signs. Please be aware
that many ights are operated as a codeshare, check your onward boarding pass or ticket to
see which airline is operating your ight today. The ‘Which Terminal?’ information boards at
Flight Connections show which terminal the airline is departing from or ask a member of staff.
BA/M1045-T5-5TH
Follow the purple signs
for Flight Connections.
If you need to pick up
a boarding pass please
go to the airline desk
to collect it.
Follow the purple path
to UK Connections* or
International Connections
depending on your next
destination.
Your hand baggage will
be checked to ensure it
conforms to regulations.
Liquids over 100ml are not
allowed in hand baggage.
Then pass through Security.
Fast Track is available
for eligible passengers.
Your next gate will be
displayed on the screens
in departures when the
ight opens. Please check
if your ight departs from
A Gates (Main Terminal),
B Gates or C Gates.
Terminal 5 to Terminal 5
Connection Time : Approximately 60 minutes
Welcome Boarding Card Flight Connections Hand Baggage
Security
Departure
All Passengers must arrive at the gate no later than 20 minutes before the scheduled time of departure.
*An image will be taken as required by the Department of Transport. Once all checks are complete, all images will be deleted.
Connecting at London Heathrow Terminal 5
Terminal 5 to Terminals 1, 3 or 4
Connection Time : Approximately 90 minutes
All Passengers must arrive at the gate no later than 20 minutes before the scheduled time of departure.
Follow the purple signs
for Flight Connections.
Follow the signs for Flight
Connections to Terminal 1 ,
3 and 4. There are free
buses that run every 6 - 10
minutes between terminals.
Your hand baggage will
be checked to ensure it
conforms to regulations.
Liquids over 100ml are not
allowed in hand baggage.
Then pass through Security.
Fast Track is available
for eligible passengers.
If you need to pick up
a boarding pass please
go to the airline desk
to collect it.
Your next gate will be
displayed on the screens
in departures when the
ight opens.
Welcome Connections Bus Hand Baggage Security Boarding Card Departure
Connecting between London Heathrow and London Gatwick Airports
The minimum connection time between London Heathrow and Gatwick is 3
1
/
2 hours, including a coach journey which can take up to
90 minutes. You must collect all your bags before leaving London Heathrow airport.
Fast Track
Fast Track
* Image Capture
